2000 Ford Windstar

Fatalities reported

Owners filed 1,675 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 16 times.

When it fails
020k40k60k90k120k200k

1,148 complaints record an odometer reading. Failures cluster around 120,000150,000 miles; the median is 104,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Suspension › Rear141
301
Power Train › Automatic Transmission133
222
Electrical System113
180
Service Brakes108
201
Service Brakes, Hydraulic107
410
Suspension96
213
Structure › Frame and Members77
100
Vehicle Speed Control70
7132
Power Train › Axle Assembly45
251
Service Brakes, Electric40
130

16 safety recalls

Part 573 reports
Suspension › Rear › Axle › Non-powered Axle Assembly15V608000
Filed Sep 29, 2015283,413 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.

Risk. If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.

Power Train › Axle Assembly12V193000
Filed May 3, 201227,000 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk. A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL REAR AXLE REINFORCEMENT BRACKETS, OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Suspension › Front › Control Arm12V194000
Filed May 3, 201223,000 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.

Risk. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT. EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 18, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Suspension › Rear › Axle › Non-powered Axle Assembly12V195000
Filed May 3, 20129,192 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.

Risk. A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Structure › Frame and Members › Underbody Shields11V030000
Filed Jan 26, 2011425,288 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.

Risk. THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS, AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME, AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. IF REPAIRS CANNOT BE MADE TO A VEHICLE, FORD WILL OFFER TO REPURCHASE THE VEHICLE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 21, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Suspension › Rear › Axle › Non-powered Axle Assembly10V385000
Filed Aug 26, 2010492,650 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk. A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Remedy. AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Vehicle Speed Control09V399000
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company

Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Fuel System, Gasoline06E056000
Filed Jun 13, 200658,640 vehiclesUfi Filters Usa

Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Trailer Hitches02V072000
Filed Mar 11, 2002417,037 vehiclesFord Motor Company

Defect. IN SOME MINIVANS, WATER AND OTHER CONTAMINANTS (DIRT, SALT, ETC.) CAN ENTER INTO THE RIGHT REAR PASSENGER COMPARTMENT DUE TO A MISSING BODY SEALER.

Risk. THIS COULD CAUSE A SHORT CIRCUIT IN THE ELECTRICAL CONNECTOR AT THE REAR WIRE HARNESS. A SHORT CIRCUIT CAN LEAD TO MALFUNCTIONS OF THE REAR LIGHTING SYSTEM, REVERSE PARK-AID SYSTEM, OR TRAILER TOW ELECTRICAL SYSTEM. A SUSTAINED SHORT CIRCUIT CAN RESULT IN MELTED CONNECTORS AND POTENTIALLY LEAD TO A FIRE.

Remedy. DEALERS WILL INSPECT THE ELECTRICAL CONNECTOR AND SURROUNDING AREA FOR ABSENCE OF BODY SEALING AND CORROSION. IF CORROSION IS PRESENT, DEALERS WILL SERVICE THE BODY GAPS, REPAIR CORRODED CONNECTORS, AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. IF CORROSION IS NOT PRESENT BUT THE BODY SEALER IS MISSING, DEALERS WILL SERVICE THE BODY GAPS AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Equipment › Appliance › Air Conditioner01V262000
Filed Aug 15, 2001413,245 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH AUXILIARY REAR AIR-CONDITIONING. IF THE AUXILIARY AIR-CONDITIONING BLOWER MOTOR STOPS TURNING WHILE IN THE MEDIUM-LOW BLOWER SPEED SETTING, THERE IS THE POTENTIAL THAT THE RESISTOR MAY BECOME HOT AND SMOKE.

Risk. THE MOTOR COULD POTENTIALLY CATCH ON FIRE.

Remedy. DEALERS WILL INSTALL A JUMPER WIRE THAT WILL ENSURE THAT THE MEDIUM-LOW BLOWER SPEED SETTING IS PROTECTED BY THE THERMAL LIMITER. OWNER NOTIFICATION BEGAN AUGSUT 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Showing 10 of 16 campaigns, newest first.

What owners reported

Newest filings
Electrical System
Filed Jun 11, 2025180,000 milesIA

The contact owns a 2000 Ford Windstar. The contact stated the vehicle failed to start, and the rear glass was out of the frame by about three-quarters of an inch. Additionally, the front driver's and passenger’s side windows failed to go up or roll down and were inoperable. The contact also stated that the instrument panel and anti-theft system were inoperable. The service engine, anti-theft, overdrive, speedometer, ABS system, and door ajar warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 00V351000 (Electrical System) and 00V020000 (Visibility). The contact called the dealer and was referred to the manufacturer for assistance. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there were no associated recalls with the VIN and referred the contact to the NHTSA Hotline. The failure mileage was approximately 180,000.

Suspension
Filed May 28, 2024MA

The rear axle broke for the second time on a Ford Windstar, after already breaking prior to a recall in 2010. It appears to have broken where a clamp was attached. This caused the rear wheels to fall into, and grind against the wheel well. This happened on a side street near my house. Had it happened at highway speeds, the rear wheels could have locked up or perhaps broken free causing loss of control. The axle problem has been known to Ford, but it is concerning that this is the second one to fail. I have not yet contacted ford or a a repair facility to evaluate. There were no warning lamps or other indication. The axle simply broke abruptly. I thought it was a tire blow out until I saw the wheels tilted in. The vehicle is older, but I maintain it well.

Suspension › Front › Springs › Coil Springs
Filed Aug 8, 202375,000 milesOH

The contact owns a 2000 Ford Windstar. The contact stated while reversing at an undisclosed speed, there was an abnormal booming sound coming from the vehicle. The contact stated that the front spring had fractured and punctured the passenger’s side front tire. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 75,000.

Engine
Filed Apr 26, 2023GA

Car overheats even though it does not shown on the meter and when stopped and cut off it bubbles severely

Engine1 injured
Filed Apr 26, 2023GA

Going down the road car starts to sputter and then we'll cut off while driving and black smoke goes every dangerous it's happened twice already got it checked says nothing

Unknown or Other
Filed Nov 6, 2021NC

Sliding rear door drivers side opened own it's own while i was driving. would not close, kept reopening, had to muscle closed. it has continued to happen frequently. I have seen many complaints on the year, model, for this issue. Why has there been no safety recall done? This is very dangerous.I have not taken for repairs, I have a very modest SS income and jut can not afford that. Car can be inspected at any time.

Suspension
Filed Mar 16, 2021176,481 milesNE

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-35 MPH, THE VEHICLE WAS MAKING A SQUEALING NOISE AND THEN STARTED TO SMELL LIKE BURNING RUBBER. THE CONTACT TOOK THE VEHICLE TO COVER-JONES MOTOR (403 W. 3RD ST, ALLIANCE, NE 69301, (800) 344-9288) WHO STATED THAT THE REAR AXLE HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE AXLE HAD PREVIOUSLY BEEN REPLACED UNDER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,481.

Service Brakes
Filed Dec 18, 2020129,032 milesUT

GOING DOWN THE ROAD TRACTION CONTROL WILL GO OFF AND ON . IT WILL MAKE THE STEERING VERY HARD. THEN WHEN YOU TURN THE ENGINE OFF. IT IS VERY HARD TO START UP . SOME TIMES YOU HAVE TO WAIT FOR ABOUT TWO OR THREE HOURS THEN IT WILL START RIGHT UP. THE ELECTRIC SYSTEM IS VERY BAD. SOMETIMES WHEN THE TRACTION CONTROL STARTS TO HAVE A PROBLEM THE VAN IS VERY HARD TO EVEN KEEP IT IN CONTROL I'M DISABLED AND CAN'T AFFORD TO GET A BETTER VAN. I'VE TRIED TO TAKE IT BACK TO FORD BUT THEY DON'T KNOW WHAT TO DO WITH IT. ALL THEY TALE ME IS TO GET ANEW ONE .BUT I CAN'T. THE POWER ON THE DOOR LOCKS ARE BAD THE LOCKS WILL GO LOCKED AND UNLOCK AS YOU DRIVE IT DOWN THE ROAD. BEEN DOING THIS FOR ABOUT. 3 YEARS. OR MORE. HAD IT IN TO FORD MANY TIMES.

Structure › Body
Filed May 13, 2020103,800 milesMI

WHILE I WAS DRIVING ON THE HIGH WAY MY REAR AXLE BROKE I SAFETY MADE IT TO THE SHOULDER BUT WHILE DOING THAT MY TIRE BLEW AND LEFT ME STRANDED ON THE HIGH WAY. *TR

Steering
Filed Dec 2, 2019285,000 milesMN

THE STEERING STARTED TO FAIL TO RETURN TO NORMAL POSITION. I HAD THE ORIGINAL RECALL BRACKET PUT ON MY VEHICLE AS CAN BE SEEN IN THE PHOTO BUT THIS DID NOT ACTUALLY MAKE THE STEERING ARM ANY BETTER AND PROBABLY MADE IT WORSE BY ALLOWING THE BRACKET TO COLLECT ROAD SALT. FORD AS BEEN EVASIVE TOWARD PROVIDING ANY HELP. I BELIEVE THAT FORD'S EVASIVENESS IS RESULT OF THE PREVIOUS ATTEMPTED FIX WHICH WAS UNPRODUCTIVE AND SHOULD HAVE BEEN ENGINEERED TO HAVE BEEN ACTUALLY EFFECTIVE IN TERMS OF THE STEERING ARM. I BELIEVE RECALLS EA10007 AND PE10026 MAY PROVIDE SOME GUIDANCE. I AM AWAITING ADVICE ON WHAT TO DO WITH MY VEHICLE THAT IS UNSAFE TO DRIVE AND PROBABLY NOT COST WORTHY TO FIX.

Structure › Body
Filed Nov 1, 2019133,000 milesDE

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 15 MPH AND VEERING TO THE RIGHT, THE CONTACT HEARD A LOUD METAL SCRAPPING NOISE. THE CONTACT PULLED OVER AND NOTICED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. *LN*JB CONSUMER STATED I HAVE ATTACHED THE IMAGES OF MY 2000 FORD WINDSTAR SE'S AXLE BREAKAGE TO THIS EMAIL.*JB

Structure › Body
Filed Sep 12, 2019166,000 milesPA

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE); HOWEVER, THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE ENTIRE SUBFRAME SHOULD HAVE BEEN REPLACED. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR NEW STRUTS, HE WAS INFORMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000. *TR*JB

Unknown or OtherCrash
Filed Sep 10, 201930 milesIL

REAR AXLE CRACKED

Engine
Filed Aug 22, 2019CA

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS LEFT ON THE SIDE OF THE ROAD OVERNIGHT AND WAS DRIVEN HOME THE FOLLOWING DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Aug 7, 2019151,000 milesMT

THE INSTRUMENT PANEL GOES CRAZY, DOESN'T WORK OR WORKS JUST FINE. THIS HAPPENS WEATHER I'M DRIVING ON THE HIGHWAY OR IN THE CITY..

Suspension › Rear
Filed Jul 29, 2019200,000 milesVA

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 45 MPH, THE REAR OF THE VEHICLE SHOOK AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED TO DRIVE HOME AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE WAS LEANING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT CALLED FORD CUSTOMER SERVICE AT 866-436-7332 AND ADVISED THEM THAT SHE RECEIVED A RECALL NOTICE FOR MANUFACTURER NUMBER: 15S27 (SUSPENSION) ON THE REAR AXLE. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED TO A FORD DEALER AND PROVIDED CASE NUMBER: 21985359. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Suspension
Filed Jul 19, 2019173,000 milesMN

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 10 MPH OVER A SPEED BUMP, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO PARK THE VEHICLE IN A NEARBY PARKING LOT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE WAS BENT INWARD TOWARDS THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO SUPERIOR FORD OF PLYMOUTH (9700 56TH AVE N, PLYMOUTH, MN 55442, (877) 735-4755). THE DEALER STATED THAT THE VEHICLE DID NOT QUALIFY TO BE INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000.

Suspension
Filed Jul 8, 2019123,000 milesKS

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

Unknown or Other
Filed Apr 20, 201994,000 milesMI

I LIKE TO BRING TO YOUR ATTENTION A STILL ONGOING LIFE-THREATENING SAFETY ISSUE WITH THE FORD WINDSTAR 2000 REAR AXLE. AS YOU KNOW, THE WINDSTAR'S WERE RECALLED FOR THIS SAFETY ISSUE IN 2010. MY PARTICULAR CAR WAS REINFORCED WITH 2 BRACKETS UNDER SAFETY RECALL 10S13 AT THE MOST CRITICAL PART OF THE AXLE AND I THINK IN THE AREA WERE THE BRACKETS ARE INSTALLED THE AXLE WILL HOLD UP EVEN WITH A LOT OF CORROSION PRESENT. THE PROBLEM IS THE AXLE IS CRACKING JUST 1 INCH TO THE RIGHT BESIDE THE REINFORCED BRACKET IN MY CASE THE DRIVER'S SIDE OF THE CAR. THE ONLY REASON I FOUND OUT ABOUT THIS, A FEW WEEKS AGO I HAD MY CAR SERVICED AND I DID AN INSPECTION ON THE AXLE AND THAT'S WHEN I FOUND THAT BIG CRACK HALF WAY AROUND THE AXLE!!! THAT SAME DAY I WENT TO MY FORD DEALER (BILL BROWN) TO BRING IT TO THEIR ATTENTION, UNFORTUNATELY FOR THE SERVICE MANAGER THIS WAS NOT A RECALL MATTER ANYMORE AND HE HAD NO INTEREST OF INSPECTING THE AXLE WITHOUT CHARGING ME $ 125.00. NATURALLY I REFUSED TO PAY THAT AMOUNT.

Suspension
Filed Apr 1, 2019158,000 milesTN

I STARTED HEARING A SOUND FROM THE REAR OF THE VEHICLE WHILE DRIVING ESPECIALLY WHEN TURNING. I INSPECTED UNDER THE REAR OF THE VEHICLE AND FOUND A SIGNIFICANT CRACK IN THE REAR AXLE. I DISCOVERED THAT THERE IS A RECALL FOR THIS ISSUE WITH MY MAKE AND MODEL AND YEAR; HOWEVER, MY VIN IS NOT INCLUDED IN THE RECALL. I HAVE PARKED THE VEHICLE IN THE GARAGE AND AM AFRAID TO DRIVE IT. *JS

20 of 1,675 complaints, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
20051000Routine
200424020Routine
20031,5109271Fatalities reported
20021,3539481Fatalities reported
20011,68616621Fatalities reported
2000 — this page1,67516553Fatalities reported
19991,52213611Fatalities reported
19981,43314653Fatalities reported
1997192690Routine
19961,3869451Fatalities reported
19953,3268502Fatalities reported
199423000Routine
199311010Routine
19922000Routine
19913000Routine
19906010Routine

Compare every Windstar year →

Reading this record

3 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 29, 2015. Source: NHTSA Office of Defects Investigation.