“Front sub frame, passenger side rear mount completely rotted away.the recall "fix it clamp on piece" does nothing as there is no frame left to connect to. Dealer service manager claimed it broke from the transmission mount being rotted away. When confronted that the mount was sound, admitted it wasn't rusted , but did nothing to substantiate my claim to the frame rusting away.”
Owner complaint, filed Jun 15, 2016 at 99,000 miles
“My son-in-law and daughter we driving on hwy 421 at 50 MPH. The van started shaking and they smelled rubber and heard grinding. He pulled over and the back tires were pushed in and the right back tire lost its lug nuts and tire was falling off. They removed the children from the car. It scared them to death! My son-in-law started walking to a gas station.”
Owner complaint, filed Mar 17, 2011
Complaints and recalls over time
By year of filing
All complaintsAbout the body and frameRecall (red: the body and frame)NHTSA investigation opened
Complaints about the 1999 Windstar peaked in 2010, with 219 filed that year. Owners had filed 3 complaints about the body and frame before the first recall that covers it, 99I001000 in June 1999; 235 more have come in since. In 2025 owners filed 1 so far.
Filed Sep 29, 2015283,413 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.
Risk. If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.
Filed May 3, 201227,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.
Risk. A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.
Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL REAR AXLE REINFORCEMENT BRACKETS, OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Filed May 3, 201223,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.
Risk. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT. EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 18, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.
Risk. A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Structure › Frame and Members › Underbody Shields11V030000
Filed Jan 26, 2011425,288 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.
Risk. THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS, AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME, AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. IF REPAIRS CANNOT BE MADE TO A VEHICLE, FORD WILL OFFER TO REPURCHASE THE VEHICLE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 21, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Filed Aug 26, 2010492,650 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.
Risk. A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.
Remedy. AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Filed Aug 15, 2001598,256 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MINI VANS. CONTAMINANTS SUCH AS WATER, SALT, AND WINDSHIELD WASHER SOLUTION CAN ENTER THE WIPER MOTOR COVER ASSEMBLY THROUGH PINHOLES ON THE EXTERIOR OF THE COVER THAT ARE USED IN THE MOLDING PROCESS. IN ADDITION, ON CERTAIN OF THE VEHICLES BUILT BETWEEN FEBRUARY AND AUGUST 2000, A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT. EITHER OF THESE CONDITIONS COULD POTENTIALLY RESULT IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, SMOKE, OR IGNITION OF THE PLASTIC COVER MATERIAL. CONTAMINANT ENTRY COULD ALSO RESULT IN UNINTENDED WIPER MOTOR OPERATION.
Risk. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL A NEW WIPER COVER WITH IMPROVED SEALING AND WATER RESISTANCE. OWNER NOTIFICATION BEGAIN AUGUST 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Filed Aug 15, 2001413,245 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH AUXILIARY REAR AIR-CONDITIONING. IF THE AUXILIARY AIR-CONDITIONING BLOWER MOTOR STOPS TURNING WHILE IN THE MEDIUM-LOW BLOWER SPEED SETTING, THERE IS THE POTENTIAL THAT THE RESISTOR MAY BECOME HOT AND SMOKE.
Risk. THE MOTOR COULD POTENTIALLY CATCH ON FIRE.
Remedy. DEALERS WILL INSTALL A JUMPER WIRE THAT WILL ENSURE THAT THE MEDIUM-LOW BLOWER SPEED SETTING IS PROTECTED BY THE THERMAL LIMITER. OWNER NOTIFICATION BEGAN AUGSUT 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Electrical System › Wiring › Interior/Under Dash00V351000
Filed Oct 30, 2000180,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MINIVANS BUILT WITH INSTRUMENT CLUSTERS WITHOUT THE MESSAGE CENTER, FAIL TO COMPLY WITH THE REQUIREMENTS OF STANDARD NO. 118, "POWER-OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS." THE POWER WINDOWS MAY BE OPERABLE AFTER THE IGNITION HAS BEEN TURNED TO THE "OFF" POSITION AND THE FRONT DOORS ARE OPENED.
Risk. THE STANDARD REQUIRES THAT POWER OPERATED WINDOWS MAY BE CLOSED ONLY WHEN THE KEY IS IN THE "ON," "START," OR "ACCESSORY" POSITIONS, OR DURING THE INTERVAL BETWEEN THE TIME THE KEY IS TURNED OFF, AND THE OPENING OF EITHER OF THE VEHICLE'S FRONT DOORS.
Remedy. DEALERS WILL RECONFIGURE THE VEHICLE FRONT END ELECTRONIC MODULE.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder99V147000
Filed Jun 14, 1999789,723 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MINIVANS. THE BRAKE FLUID MASTER CYLINDER IS RECESSED AND ORIENTED IN THE ENGINE COMPARTMENT SO THAT THE BRAKE FLUID WARNING STATEMENT EMBOSSED ON BOTH THE TOP OF THE FILLER CAP AND THE SIDE OF THE RESERVOIR BODY ARE NOT ENTIRELY VISIBLE BY DIRECT VIEW. THESE VEHICLES MAY NOT FULLY COMPLY WITH REQUIREMENTS OF FMVSS NO. 135, "PASSENGER CAR BRAKE SYSTEMS."
Remedy. OWNERS WILL BE PROVIDED WITH NEW LABELS AND INSTALLATION INSTRUCTIONS.
Filed Jun 2, 199915,900 vehiclesFord Motor Company
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: MINIVANS. THE OVERHEAD CONSOLE REAR RETAINING BRACKET CAN DEVELOP CRACKS AND SEPARATE, ALLOWING THE OVERHEAD CONSOLE TO BECOME LOOSE AND POSSIBLY FALL DOWN.
Risk. IF THE CONSOLE DOES FALL DOWN, IT COULD DISTRACT THE DRIVER OR POSSIBLY STRIKE A FRONT SEAT OCCUPANT.
Remedy. DEALERS WILL INSTALL A REDESIGNED RETAINING BRACKET IN THE SAME LOCATION AS THE ORIGINAL RETAINING BRACKET.
All 13 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 8 name the 1999 Windstar.
Front Subframe Corrosion FailuresEngineering analysis EA10007Closed
Opened Dec 20, 2010Closed Mar 17, 2011Led to recall 11V030000body and frame
In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles manufactured from April 1998 to July 2003 and either sold or currently registered in the following high corrosion (Salt-Belt) states:Connecticut, Delaware, District of Columbia, …
Front Subframe Corrosion FailuresPreliminary evaluation PE10026Closed
Opened Jul 20, 2010Closed Dec 20, 2010Led to recall 11V030000body and frame
The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the United States.The front subframe, sometimes referred to as the engine cradle, is a structural component of the Windstar vehicles that carries the engine, transaxle, steering rack and …
Opened May 13, 2010Closed Sep 22, 2010Led to recall 10V385000suspension
In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly plant from September 1, 1997 through February 28, 2003 and either sold or currently registered in high corrosion (Salt-Belt) states where the use of salt and other corrosive chemicals may be used to treat snow/ice covered roads.The following states are included in Ford's recall:Connecticut, …
Opened Sep 17, 2008Closed Oct 14, 2009Led to recall 09V399000electrical system
Ea08-021 is closed with FORD's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall FORD has now recalled all of the approximate 16 million FORD model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.NHTSA will continue to monitor the recalled vehicles to ensure remedies installed by FORD tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see …
Opened May 13, 2008Closed Sep 17, 2008electrical system
Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 FORD windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred while the vehicle was running and 26 of the complaints do not specify if the vehicle was running or not.further review of the odi complaints shows that 72 allege that the speed …
POWER SLIDING DOOR OPENINGPreliminary evaluation PE04022Closed
Opened Mar 3, 2004Closed Jul 1, 2004body and frame
The subject vehicles are equipped with single or dual power sliding doors (psd).approximately 111,000 vehicles have dual power sliding doors.the psd is opened by any of 5 methods, the inside or outside manual door handle, the key fob, the overhead console switch and the b-pillar switch.the door may be opened only under these conditions: ignition key is in off/accessories/on/start position, gear selector in park, vehicle speed less than 6 MPH, and door unlocked.the psd latch is located at the rear of the door and has a secondary and primary latch position.full and proper closure engages both …
The subject vehicles range in age from 4?7 years in service, with average mileages estimated to range from 50 to 100 thousand miles.at these mileages, the subject wheels are likely to have been removed and reinstalled multiple times for various service procedures.odi is concerned about the high wheel separation rates in the my 1997-98 windstar vehicles equipped with aluminum alloy wheels.however, analysis of failure data indicates that most of the incidents in that population of vehicles occur after the vehicles had accumulated 30 thousand miles of service. The factors that increase the risk …
Analysis of odi and FORD data has identified 1619 incidents of wheel stud fracture in my 1998 through 2000 FORD windstar vehicles, including 69 wheel separations and 11 crashes.FORD has not been able to identify any design or manufacturing defects in its analyzis of the problem.FORD maintains that the failures are caused by either:(1) inadvertent overtorquing of lug nuts during removal or installation; or (2) fatigue due to insufficient clamp load between the wheel and the brake rotor or drum and hub assembly.according to FORD, corrosion, dirt, or damage present on the road wheel at the nut …
Technical service bulletins
325 on file
Repair instructions the manufacturer sent its dealers for the 1999 Windstar. Not recalls: the fix is usually free only while the car is under warranty.
transmission 50electrical system 41engine 40visibility 31body and frame 30equipment 24suspension 22steering 12
16-0065Service Bulletin/Repair InstructionsApr 20, 2020body and frame
For 1999-2003 Windstar vehicles Safety Recall 11S16 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a front subframe lower control arm (LCA) rear attaching flange or rear body mount could separate from the vehicle subframe. Separation of one LCA attachment or both rear body mounts may result in a loss of …
TSB160065Service Bulletin/Repair InstructionsApr 20, 2016body and frame
Safety recall 11s16 - LCA rear attaching flanges or rear subframe body mount corrosion - requests for recall service action
02184Service Bulletin/Repair InstructionsFeb 9, 2004body and frame
POWER SLIDING DOOR OPERATION AND DIAGNOSTIC SERVICE TIPS. *TT
17525Service Bulletin/Repair InstructionsJan 1, 2004body and frame
WINDSHIELD COWL PANEL GRILLE (LEAF SCREEN) BREAKING AT THE GRILLE OPENING. *TT
16720Service Bulletin/Repair InstructionsMar 1, 2003body and frame
POWER SLIDING DOOR CONDITIONS. *TT *JB
030104Service Bulletin/Repair InstructionsDec 1, 2002body and frame
CREASE IN THE HEADLINER ABOVE THE LEFT A-PILLAR. *TT
Showing the newest 6 of 30 bulletins about the body and frame, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Suspension
Filed Apr 2, 2025103,000 milesIN
The contact owns a 1999 Ford Windstar. The contact stated while driving 5 MPH out of the driveway, the vehicle made an abnormal grinding and popping sound. The contact shifted to park(P). The contact stated that upon inspecting the vehicle, the contact noticed that the rear passenger's side tire was pushed inward, and the axle was fractured. The local dealer was contacted and confirmed that an unknown recall was closed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 103,000.
Suspension
Filed Jul 15, 2024214,000 milesNY
The contact owns a 1999 Ford Windstar. The contact stated that after parking the vehicle, the contact became aware that the rear passenger's side wheel was pushed upward and was nearly rubbing the inner wheel well. The contact stated that upon inspecting the rear axle, he became aware that the rear axle was fractured. The vehicle was towed to the residence. The contact related the failure to NHTSA Campaign Number: 15V608000 (Suspension); and the recall repair was previously performed on the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 214,000.
Engine
Filed Jun 14, 2024130,000 milesCA
The contact owns a 1999 Ford Windstar. The contact stated that while driving at an undisclosed speed, the steering wheel started pulling to one side, almost causing the contact to lose control of the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the motor mounts were damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline for assistance because the vehicle was not under Warranty. The failure mileage was approximately 130,000.
The contact owns a 1999 Ford Windstar. The contact stated while driving approximately 55 MPH, he heard the rear driver’s side tire rubbing against the axle and then saw smoke coming from the tire. No warning light was illuminated. The contact then stated that the rear driver's side axle had fractured and was on the ground. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 130,000.
Electrical System
Filed Mar 2, 2022OR
If my vehicle is not used for a few days (3 to 4 days), when I start the vehicle, all the needles of the instrument cluster oscillate violently between extremes. However, this does not affect drivability and I can slowly move the car out of my driveway and get on the street. About 30 to 45 seconds after this, the needles stop moving and resume normal function.
Suspension
Filed Feb 14, 2022WV
Went into a curve and vehicle swayed and went into the other lane as if had a flat tire. I had it checked at an independent garage and found rear axle is breaking
SuspensionFire
Filed Dec 15, 202170,724 milesWI
The contact owns a 1999 Ford Windstar. The contact stated that while driving at 35 mph, the vehicle made screeching sounds. The contact saw smoke and detected a burning odor. The vehicle then stalled. The contact was able to pull over and park the vehicle in a parking lot, where it remained. The contact's boyfriend inspected the vehicle and related the failure to the rear axle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 70,724.
Vehicle Speed Control
Filed Sep 29, 2021156,457 milesNM
The contact owns a 1999 Ford Windstar. The contact stated while attempting to move the vehicle up her driveway, the vehicle began to accelerate uncontrollably. The contact was able to turn off the vehicle without shifting into the park. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 156,457.
Suspension
Filed Apr 28, 2021250,000 milesGA
TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE DRIVER'S SIDE AXLE FRACTURED, CAUSING THE VEHICLE TO SAG ON THE DRIVER'S SIDE. THE VEHICLE WAS TOWED TO PALLOTTA FORD LINCOLN (4199 CLEVELAND RD, WOOSTER, OH 44691, (330)439-0835) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Suspension
Filed Apr 13, 2021250,000 milesMN
FORD WINDSTAR REAR AXLE FAILURE HIGHWAY SPEEDS 3/21/21. LEFT REAR TIRE COLLAPSED AGAINST FRAME OF VEHICLE. TOOK VEHICLE TO FORD DEALERSHIP 4/1/21. THEY CONFIRMED AXLE FAILURE AND WOULD NOT COVER UNDER RECALL 15S27. (SEE ATTACHED ESTIMATE TO REPLACE) THEY CONFIRMED PARTS ARE AVAILABLE. CALLED FORD MOTOR COMPANY 4/1/21 800-392-3673 REGARDING RECALL 15S27. THEY WILL NO LONGER COVER RECALL. MAILED FORD MOTOR COMPANY REQUEST TO HONOR RECALL 15S27 4/5/21. NO REPLY YET AS OF 4/13/21. THE WINDSTAR ENGINE, TRANSMISSION, BODY ARE SOUND AND WAS USED DAILY. IF NOT FOR THEY REAR AXLE FAILURE IT WOULD SILL BE USED. I FEEL IF THE RECALL WAS A KNOWN PROBLEM BY FORD AND THE "FIX" FAILED. FORD SHOULD BE REASONABLE TO MAKE IT ROAD READY AGAIN BEING IT WAS A RECALLED PART.
Suspension
Filed Oct 14, 2020125,000 milesMI
I WAS DRIVING IN A 50 MPH ZONE WHEN I WAS COMING TO A STOP THE LOWER CONTROL ARM BROKE FREE FROM THE SUB FRAME BUT I WAS ABLE TO KEEP CONTROL. VAN IS NOW USELESS AND I ONLY HAVE 125K MILES ON IT.
Electrical System
Filed Aug 13, 20201 milesNC
THIS WAS MY MOTHERS . NOW MINE THE SPEED ODOMETER JUST GOES EVERY WHERE SOMETIMES IT DOESN'T MOVE AT ALL. AND IT DOES IT DOES SHOW THE RIGHT SPEED ALL THE INSTRUMENT PANEL DOES THE SAME . AND WHEN THAT STARTED THE WINDOWS STOP WORKING TOO. ANY MORE NOR THE RADIO. THEY SAID ITS A MAIN CONTROL MOLECULE. I JUST DON'T KNOW I GOT A TICKET CAUSE IT SAID I WAS GOING 89 IN 65 WOW.. HELP
Wheels
Filed May 22, 2020100,000 milesIN
THE AXLE ON THE BACK DRIVER'S SIDE IS TERRIBLY RUSTED TO THE POINT OF NO REPAIR. THE MECHANIC STATED IT IS A RECALL PROBLEM AND NEEDS TO BE TAKEN TO THE FORD DEALER. HE ALSO STATED THAT IT IS DANGEROUS TO DRIVE DUE TO THE PROBLEMS THAT IT WAS CAUSING THE WHEEL TO NOT FIT OR STAY ON CORRECTLY CAUSING IT TO RUB ON THE VANS SURFACE CAUSING A BLOWOUT AND MAKING DRIVING ALMOST IMPOSSIBLE AND DANGEROUS. THANK GOD MY SON DROVE IT AND NOT MYSELF. THANK GOD THAT HE IS OKAY. THIS PROBLEM NEEDS TO BE DEALT WITH ASAP. I AM A FOSTER MOM AND DRIVE CHILDREN IN THIS VAN AND IT DEFINITELY NEEDS TO BE INSPECTED FOR THE PROBLEMS AND REPAIRED. MY SON WAS ON HIS WAY TO PUT GAS INTO THE VEHICLE WHEN THIS HAPPENED. THE KIDS AND I WERE GOING TO HIT THE HIGHWAY AND GO TO A FOOD PANTRY IN THE ADJOINING CITY. THANK GOD WE DIDN'T. THIS ALL HAPPENED WHILE MY SON TOOK THE CAR TO PUT GAS IN BEFORE THE KIDS AND I WERE TO LEAVE OUT. WE HAD ALREADY STATED THAT THE WHEEL WASN'T FITTING ON WELL AND DECIDED TO TAKE IT TO THE MECHANIC. THE MECHANIC TOLD US THERE WAS NOTHING HE COULD DO BECAUSE OF THE CORROSION AND THEN INFORMED US ABOUT THE RECALL ON THE VEHICLE AND THE PROBLEMS THIS MODEL WAS HAVING WITH THE AXLES AND RUST AND CORROSION AND OTHER PROBLEMS. THANK GOD THIS WAS ON A CITY STREET AND AT THE TIME THERE WAS LITTLE TRAFFIC, OTHERWISE IT COULD HAVE BEEN A DANGEROUS MESS. *TR
Suspension
Filed Jan 7, 2020154,000 milesMI
BRACING ON REAR AXLE DID NOT WORK, THE BRACING RETAINED ROAD SALT AND MOISTURE CAUSING THE AXLE TO FAIL. I WAS DRIVING TO WORK WHEN THE AXLE BROKE AND ALMOST WENT INTO A DICH.
Suspension
Filed Dec 18, 2019130,000 milesWI
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING 32 MPH ENTERING A RAMP TO THE FREEWAY, THE REAR AXLE FRACTURED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD WHERE THE VEHICLE SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S FATHER'S HOUSE. KOCOUREK FORD LINCOLN (2727 N 20TH AVE, WAUSAU, WI 54401, (715) 298-3673) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 15V608000 (SUSPENSION) AND 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Power TrainFire
Filed Nov 26, 201960,000 milesPR
I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THE TRANSMISSION
Power TrainFire
Filed Nov 26, 201960,000 milesPR
I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THIS TRANSMISSION
Suspension
Filed Nov 8, 2019134,000 milesCO
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) IN 2015. WHILE DRIVING 35 MPH, THE REAR OF THE VEHICLE DROPPED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND, WHEN INSPECTED, THE CONTACT NOTICED THAT THE TIRES WHERE CAVED INWARDS. THE VEHICLE WAS TOWED TO GROOVE FORD (10039 E ARAPAHOE RD, CENTENNIAL, CO 80112, (720) 523-9154) WHERE THE CONTACT WAS INFORMED THAT THE REAR AXLE BEAM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 134,000.
Suspension
Filed Oct 4, 2019130,000 milesIN
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION) BY AN UNKNOWN FORD DEALER IN CIRCLEVILLE, OH THAT WAS NO LONGER IN BUSINESS. THE RECALL REQUIRED THE DEALER TO INSPECT THE VEHICLE AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THE CONTACT STATED THAT THE DEALER DID THE LATTER, CAUSING THE FAILURE TO RECUR AFTER FIVE YEARS. THE CONTACT STATED THAT THE FAILURE RECURRED AS HIS DAUGHTER ATTEMPTED TO SLOW DOWN WHILE EXITING THE HIGHWAY. THE VEHICLE SWERVED BACK AND FORTH UNCONTROLLABLY. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WHERE THE DRIVER NOTICED THAT THE REAR WHEELS WERE CROOKED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE RECALL WOULD NOT BE PERFORMED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Electrical System
Filed Jan 23, 201982,000 milesOH
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THEN TURNED DARK. AFTERWARDS, THE VEHICLE FAILED TO START. KLABEN FORD LINCOLN OF WARREN, INC (I3853 YOUNGSTOWN RD SE, WARREN, OH 44484, (888) 428-3823) STATED THAT THE ANTI-THEFT SYSTEM MAY HAVE PREVENTED THE VEHICLE FROM STARTING AND AFFECTED THE ELECTRICAL SYSTEM. THE CONTACT WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,000.
Power TrainFire
Filed Jan 13, 201912,000 milesPR
VEHCULO DA CANTASOS Y JALONES AL CONDUCIR. UN DA NOS BAMOS DE CAMINO A UN RESTAURANTE LA TRANSMICIN EMPEZ A DAR CANTASOS NOS ESTACIONAMOS EN LA GRAMA, LA TRANSMICIN PARECE QUE LIQUEABA ACEITE Y EL ACEITE CALIENTE CAY EN LA GRAMA Y LA GRAMA SE ENCENDIO EN FUEGO Y HOY EN DA LA TRANSMICIN AUNQUE SE ARREGLE SIGUE LIQUEANDO Y DANDO CANTASOS
Suspension
Filed Oct 16, 2018109,000 milesMI
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT DRIVER SIDE CONTROL ARM FRACTURED AND THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V194000(SUSPENSION). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 109,000.
Air Bags
Filed Jun 26, 2018TN
1999 FORD WINDSTAR LX. CONSUMER WRITES IN REGARDS TO BRACKET RECALL THAT WAS NOT HONORED FOR VEHICLE. *LD THE CONSUMER STATED THE AIRBAG DID NOT DEPLOY. *JS THE CONSUMER STATED THE MANUFACTURER AGREED TO HAVE THE VEHICLE REPAIRED.*JS
Structure › Body
Filed May 30, 2018167,000 milesNY
SUBFRAME IS COMPLETELY RUSTED THROUGH AND WILL NOT PASS THE SAFETY. THE VEHICLE WAS TREATED BY THE RECALL 11S16-S4.IN 2012. I WENT FOR A VOLUNTARY SAFETY CHECK AND THE VEHICLE STAYED AT THE SERVICE AS VERY UNSAFE TO DRIVE.
Structure › Body
Filed Apr 12, 2018160,000 milesMI
I WAS DRIVING AND HEARD A THUD. WHEN I HIT THE BRAKES THERE WAS A GRINDING NOISE. THE TIRE THAN BECAMED SLANT AND THE STEERING WHEEL IS COCKED TO ONE SIDE.
Suspension
Filed Feb 2, 2018124,000 milesWA
BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BOTH BODY MOUNT ATTACHMENTS AT REAR OF SUB FRAME ARE RUSTED AND BROKEN . MAKING A LEFT HAND TURN I HEARD A CLUNKING SOUND . UPON INSPECTION FOUND THE ABOVE PROBLEMS
Power Train
Filed Dec 15, 2017MD
I HAD THE REAR AXLE REPLACED BY THE RECALL, AND WHICH I PAID $300 FOR THE WORK. THE AXLE NOW DOES NOT ALIGN PROPERLY AND I HAVE BEEN TOLD THAT SHIMS ARE REQUIRED. WITHOUT THEM THE REAR AXLE EATS MY TIRES. FORD HAS A POLICY TO MY UNDERSTANDING THAT NEW PARTS INSTALLED BY FORD HAVE A LIFETIME WARRANTY. I BELIEVE THAT FORD SHOULD FIX OR PAY FOR THIS WORK SO AS TO MAKE MY VAN SAFE, WHY SHOULD I HAVE TO REPAIR AN AXLE THAT WAS JUST REPLACED LESS THEN 10000 MILES AGO.
Unknown or Other
Filed Dec 12, 2017183,000 milesKS
THE TRANSMISSION WONT GO INTO DRIVE. WHEN IT DOES, IT SHIFTS VERY HARD AND AT EVERY STOP SIGN IT GOES OUT OF GEAR AGAIN.
Structure › Body
Filed Oct 23, 2017233,000 milesMN
FRONT LEFT SUB FRAME BY THE MOTOR MOUNT IS RUSTED THROUGH. PASSENGER SIDE IS FINE. CONCERNED THIS COULD BREAK WHICH COULD CAUSE THE VEHICLE TO LOOSE CONTROL AT HIGHWAY SPEEDS.
Steering
Filed Oct 16, 2017160,000 milesMO
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING 60 MPH, THERE WAS AN ABNORMAL POPPING NOISE AND THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SUNSET FORD (11700 GRAVOIS RD, SAINT LOUIS, MO 63127) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ADVISED BY THE DEALER THAT THEY WOULD NOT REPAIR THE VEHICLE DUE TO THREATS MADE BY THE CONTACT AND TO HAVE THE VEHICLE TOWED FROM THE PREMISES. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER. THE FAILURE MILEAGE WAS 160,000.
Structure › Body
Filed Oct 3, 2017108,000 milesPA
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE SUBFRAME WAS CRACKED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MANDERBACH FORD, 4450 5TH STREET HWY, TEMPLE, PA 19560) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS STRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 108,000.
Unknown or Other
Filed Sep 16, 2017IN
TAKATA RECALL: I DRIVE A FORD WINSTAR 1999 . I AM A FOSTER PARENT THEREFORE, I USE MY VAN TO TRANSPORT MY CHILDREN TO SCHOOL, VISITATION WITH THEIR PARENT, DOCTOR VISITS, ECT. I WAS TAKING MY VEHIJCLE. TO GET AN OIL CHANGE WHEN MY MECHANIC INFORMED ME THAT MY SUB-FRAME WAS IN NEED OF BEING CHANGED. I TOOK MY CAR TO REPUBLIC FRAME AND AXLE TO MECHANICS THAT KNOW THEIR JOBS WELL. AFTER READING UP ON THE SUB-FRAME OF MY MAKE, MODEL AND YEAR ON MY COMPUTER,, I READ HOW DANGEROUS THIS SUB-FRAME CAN BE. NOT TO MENTION HOW EXPENSIVE IT IS. MY MECHANIC UPON REALIZING THAT I NEEDED A SUB-FRAME WAS TRYING TO SEE IF HE COULD GET ME A USED ONE BECAUSE HE KNOWS HOW EXPENSIVE THOSE PARTS ARE. HE ALSO KNOWS THAT I TRAVEL IN MY VAN WITH MY FOSTER KIDS AND THAT IN ITSELF MAKES THE VEHICLE UNSAFE FOR BOTH ME AND THE CHILDREN. MY QUESTION IS: IS THERE A RECALL OB THE FORD WINDSTAR SE 1999 VANS? UPON READING OVER THE INTERNET THIS IS A VERY DANGEROUS CONDITION THAT IS GOING ON WITH THESE FORDS. I WOUILD PEERSONALLY LIKE TO KNOW IF THE FORD COMPANY EVEE GOT EVOUGH COMPLAINTS TO LABEL THIS IMPORTANT EVOUGH TO DO A RECALL ON THIS MAKE, MODEL, AND YEAR? IF SO CAN THEY PLEASE INFORM ME SO THAT I CAN BRING MY VEHICLE IN TO HAVE IT SERVICE TOO. THANK YOU
Suspension
Filed Sep 4, 2017137,000 milesCA
I JUST PURCHASED THE 1999 FORD WINSTAR AND. 2 MONTHS LATER I WAS DRIVING TO WORK AND THE REAR AXLE BEEM BROKE CAUSING ME TO LOOAE CONTROL. I AM JUST NOW FINDING OUT ABOUT THE RECALL PLEASE ADVISE THIS I S MY ONLY VEHICLE
Structure
Filed Jul 19, 2017DE
1999 FORD WINDSTAR. CONSUMER WRITES IN REGARDS DEALERSHIP CUSTOMER SERVICE REFUSES TO REPAIR VEHICLE MAIN FRONT FRAME CORROSION. *SMD UPDATED THE CONSUMER STATED THE MANUFACTURER ADVISED THERE WAS NO WARRANTY OR RECALL FOR THIS VEHICLE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. 07/19/2017*JS
Structure › Body
Filed May 15, 201760,000 milesNY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT NOTICED THAT THE SUBFRAME WAS DETACHED FROM VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Electrical System
Filed Apr 18, 2017140,000 milesMI
DANCING SPEEDOMETER NEEDLE, AND OTHER GAUGES IN THE CLUSTER WHILE IN MOTION. CAN ALSO MALFUNCTION WHILE THE VEHICLE IS STATIONARY WHILE THE ENGINE IS RUNNING.
Power Train
Filed Apr 12, 2017134,350 milesMD
THIS VEHICLE WAS SERVICED AT 102,654 MILES, IN MARCH-APRIL OF 2011 BY KOONS FORD OF MARYLAND, (INVOICE#W70829, DATED MAY 5, 2011) IN RESPONSE TO FORD RECALL, RELATED TO "BROKEN FRONT SUBFRAME" AND "COLLAPSING REAR AXLE".--FRONT SUBFRAME WAS, AT THAT TIME, BROKEN ON THE RIGHT SIDE, DUE TO RUSTING. REPLACEMENT WAS NOT DONE, INSTEAD IT WAS PATCHED VIA A BOLTED TOGETHER "CLAMSHELL" REINFORCING DEVICE. IT NOW HAS BECOME APPARENT THAT AFTER USING THE VEHICLE AFTER THIS INITIAL FRAME SEPARATION, THE METAL OF THE LEFT SIDE WAS UNDULY STRESSED, AND HAS NOW BROKEN AT ITS WELDMENT POINT, RESULTING IN AN UNSAFE VEHICLE, THAT SWERVES TO THE LEFT, IF BRAKES ARE APPLIED WHILE IN MOTION ON THE STREET OR OTHER ROADWAY. WHEELS ARE NO LONGER KEPT IN ALIGNMENT, WITH LEFT FRONT WHEEL FREE TO MOVE TO THE FRONT OR REAR, IN RESPONSE TO APPLIED STRESS! THIS SUBFRAME FAILURE AFFECTED MANY SUCH VEHICLES, AND IT HAS BECOME EVIDENT THAT INSPECTION AND REPAIR WAS INADEQUATE, RESULTING IN A NEW, UNSAFE CONDITION! (SUBFRAME SHOULD HAVE BEEN REPLACED, DUE TO STRESS!)-PHOTOS ARE ATTACHED, SHOWING DISPLACED FRAME, AND SEPARATED WELD JOINT.
Electrical System
Filed Mar 2, 2017102,000 milesHI
I BOUGHT A 99 WINSTARR A FEW MONTHS AGO AND JUST RECENTLY THE INSTRUMENT CLUSTER STARTED DANCING, AND THERE IS NO POWER T THE RADIO OR THE CIGARETTE LIGHTER UNDERNEATH IT. I ALSO SPRUNG A TRANS LEAK AND FIXED IT BUT THE CAR SPUTTERS THEN SHUTS OFF AND I HAVE TO RESTART IT
Unknown or Other
Filed Feb 26, 2017124,469 milesOH
AS I WAS BACKING OUT OF A PARKING SPOT AT THE GAS STATION MY REAR AXLE BROKE INTO TWO
Suspension
Filed Feb 24, 2017224,000 milesOH
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE REVERSING THE VEHICLE FROM THE DRIVEWAY, A CLUNKING NOISE WAS HEARD COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 224,000.
Suspension
Filed Feb 5, 20171 milesAZ
BROKEN REAR AXLE.
Suspension
Filed Dec 9, 2016148,000 milesWI
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE AXLE FRACTURED AND CAUSED THE REAR DRIVER SIDE WHEEL TO RUB AGAINST THE WHEEL WELL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) PRIOR TO THE FAILURE, BUT DID NOT FEEL THE REPAIR WAS NEEDED AT THE TIME. THE CONTACT MENTIONED THAT THE DEALER REFUSED TO MAKE THE RECALL REPAIR BECAUSE IT WAS AFTER THE EXPIRATION DATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
Suspension › Rear
Filed Nov 15, 2016136,000 milesPA
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 136,000.
Power Train
Filed Nov 6, 2016198,000 milesIL
WHILE PULLING OUT OF GAS STATION IHEAR NOISE AND SMELL RUBBER BURNING.CAREFULLY DRIVE 3 BLOCKS TO MY HOUSE.NOTICE REAR TIRES LEANING INTO WHEEL WELLS.I THEN SEE BROKEN AXLE.FORD SAID AXLE REINFORCEMENT BRACKETS WERE INSTALLED PROPERLY 7 MONTHS AGO UNDER RECALL.I HAVE NO MONEY TO FIX.
Structure › Body
Filed Oct 11, 201687,900 milesMI
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,900.
Power Train
Filed Sep 22, 2016MD
MY WINDSTAR 1999 HAS ONLY 100,000 MILES ON IT, LESS WHEN I BOUGHT IT, AND AT THAT TIME I WAS INFORMED OF THE REAR AXEL RECALL. I REVIEWED THE DATA, CONCERNING THE SAFETY RECALL WHICH ENDS AT THE END OF OCT 2016 AND WAS CONCERNED ABOUT THE SAFETY OF PASSENGERS AND OTHERS IF AN ACCIDENT SHOULD HAPPEN WITHIN THE NEXT 5-10 YRS,(WHICH HOW LONG I HOPE TO HAVE THIS). BEING INFORMED I HAD MY CLOSEST FORD DEALERSHIP REPLACE THE REAR, AND THEY BILLED MY $300.00.......THIS IS WRONG, I SHOULD BE REIMBURSED.
Unknown or Other
Filed Sep 19, 2016MD
I CALLED BY CHAT AT SHEEHY FORD IN GAITHERSBURG, MD BY OCTOBER 2015 LIKE THAT: FROM: "[XXX] TO: ' "GUEST" [XXX] FULL HEADERSPRINTABLE VIEW CHAT TRANSCRIPT: [XXX] (10/27/15 06:35:43 AM): HOW MAY I HELP YOU? GUEST (10/27/15 06:35:43 AM): I RECEIVED A NOTICE OF REVIEW OF [XXX] [XXX] (10/27/15 06:36:04 AM): I WOULD BE HAPPY TO ASSIST YOU WITH THAT! WHO DO I HAVE THE PLEASURE OF CHATTING WITH TODAY? GUEST (10/27/15 06:36:22 AM): WHAT I HAVE TO DO? GUEST (10/27/15 06:36:48 AM): MY NAME IS [XXX] [XXX] (10/27/15 06:37:02 AM): IT'S GREAT TO HAVE YOU WITH US, [XXX]! WHAT IS THE YEAR, MAKE AND MODEL OF YOUR VEHICLE? GUEST (10/27/15 06:37:51 AM): 1999 FORD WINDSTAR [XXX] (10/27/15 06:38:51 AM): I NEED TO GET WITH MY SERVICE MANAGER FOR YOU ON THAT RECALL. WHAT'S THE BEST EMAIL ADDRESS, PHONE NUMBER AND TIME OF DAY TO REACH YOU WITH THOSE DETAILS? GUEST (10/27/15 06:40:07 AM): E-MAIL: [XXX] GUEST (10/27/15 06:40:43 AM): CELL: [XXX] [XXX](10/27/15 06:41:42 AM): THANK YOU. I WILL HAVE A MEMBER OF OUR SERVICE TEAM REACH OUT AS SOON AS POSSIBLE REGARDING MORE INFORMATION ON THAT RECALL. THEY WILL BE HAPPY TO ADDRESS ANY QUESTIONS OR CONCERNS YOU MAY HAVE. [XXX] (10/27/15 06:41:46 AM): IS THERE ANYTHING ELSE I CAN ASSIST YOU WITH TODAY? GUEST (10/27/15 06:42:17 AM): OK THANKS GUEST (10/27/15 06:42:48 AM): I'LL STAY WAITING FOR YOUR NEWS [XXX] (10/27/15 06:42:53 AM): YOU ARE WELCOME, AND THANK YOU FOR VISITING HTTP://WWW.SHEEHYFORDGAITHERSBURG.COM. HAVE A GREAT DAY! BUT UNTIL NOW THEY NEVER ANS
Fuel/Propulsion System
Filed Sep 16, 2016123,000 milesVA
JUST A FEW MINUTES AFTER STARTING MY 1999 WINDSTAR, IT LEAKS FUEL FROM THE FITTINGS (FOR THE FUEL LINES) ON TOP OF THE FUEL PUMP. I AM A MECHANIC AND THIS IS NOT SUPPOSE TO HAPPEN. THE FITTINGS HAVE A SEAM THAT HAS OPENED UP BECAUSE OF A DEFECT IN WORKMANSHIP. THERE IS A STRONG ODOR OF GAS AND A LARGE PUDDLE OF GAS UNDER THE VEHICLE. THIS IS AN OBVIOUS FIRE HAZARD. I BELIEVE FORD GOT OVER ON THE NHTSA AND THE AMERICAN CONSUMER. TYPICALLY THE CONSUMER WILL HAVE THE FUEL PUMP REPLACED BEFORE THEIR MANUFACTURING FLAW IS DISCOVERED. ALSO, THERE WAS A RECALL ON DIFFERENT YEAR MODELS AND ONLY IN CERTAIN STATES. I DON'T SEE HOW "WHAT STATE YOU LIVE IN" HAS TO DO WITH A SPLIT IN PLASTIC ON THE TOP OF YOUR GAS TANK. I WILL UPLOAD PICTURES OF THE FLAWS ON THE TOP OF THE GAS TANK FITTINGS.
Suspension
Filed Sep 6, 2016PA
THE REPAIR FORD PROVIDED DOES NOT RESOLVE OR HELP WITH THE REAR AXLES FAILURE. THIS VEHICLE NEVER RUNS IN THE WINTER SALT AND SLOP STILL FAILED. FORD SHOULD REPLACE "ALL" OF THESE REAR AXLES. STRUGGLING WITH FORD TO GET THIS AXLE REPLACED. THEY DON'T MAKE IT EASY.
Unknown or Other
Filed Jun 22, 2016169,000 milesCO
I WAS DRIVING TO WORK WITH MY WIFE AND AS WE WERE COMING OVER A SMALL HUMP THE BACK AXEL SNAPPED. IF I HAD NOT BEEN DECELERATING COMING DOWN THE HILL THEN I WOULD NOT HAVE BEEN ABLE TO CONTROL THE CAR AND BRING IT TO A STOP.
Complaints 1-50 of 1,522, newest first, reproduced as filed.
It is not among the Windstar years to avoid. Owners filed 1,522 complaints, against about 1,510 for a typical Windstar year. The most common complaint is about the body and frame (16%).
What is the most common problem with the 1999 Ford Windstar?
The body and frame: 238 of the 1,522 complaints (16%) are about it. Owners most often say it knocks, grinds or clunks (7%). The typical report comes at 122,723 miles.
How many recalls does the 1999 Ford Windstar have?
13 safety recalls on file with NHTSA, the most recent filed Sep 29, 2015. The largest, 09V399000, covered 4,500,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1999 Ford Windstar problems start?
Half of the complaints that record an odometer reading came in before 105,000 miles. For the body and frame the midpoint is 122,723 miles.
Has NHTSA investigated the 1999 Ford Windstar?
Yes, 8 times. The latest, EA10007 ("Front Subframe Corrosion Failures"), was opened Dec 20, 2010 and closed Mar 17, 2011.
Are there service bulletins for the 1999 Ford Windstar?
The manufacturer filed 325 technical service bulletins and other notices for it with NHTSA, most of them about the transmission (50), the electrical system (41) and the engine (40). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
1 death reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 29, 2015. Source: NHTSA Office of Defects Investigation.