1998 Ford Windstar

Fatalities reported

Owners filed 1,433 complaints about this vehicle with federal regulators, most often about the transmission. It has been recalled 14 times.

Not among the Ford Windstar years to avoid. Which Ford Windstar years to avoid →

When it fails
020k40k60k90k120k200k
94,000 milesMedian miles at failure

390 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.

Most common 1998 Ford Windstar problems

286 of the 1,433 complaints (20%) are about the transmission.

ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission · transmission216
422
Engine and Engine Cooling › Engine › Gasoline · engine81
0185
Suspension › Front › Springs › Coil Springs77
100
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes65
807
Wheels › Lugs/Nuts/Bolts/Studs52
400
Vehicle Speed Control · throttle and acceleration42
664
Suspension38
211
Engine and Engine Cooling › Engine · engine38
010
Tires30
2010
Engine and Engine Cooling · engine26
071

1998 Ford Windstar transmission problems

20% of all complaints

286 of the 1,433 complaints are about the transmission. This is what owners describe:

  • slips or will not engage a gear9% · 25
  • shifts hard, late or not at all9% · 25
  • drops into neutral7% · 19
  • jerks, lurches or bucks6% · 18
  • leaks oil or fluid5% · 14
  • stalls5% · 13

Share of the 286 transmission complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
89,626 mi
median of 69 reports
Peak year of filing
2001
54 transmission complaints that year
Crashes · fires · injuries
9 · 3 · 5
in these complaints
Recalls on the transmission
“Last year transmission problems started again. I had the van in the garage again in december to replace the pump on the transmission after it blew apart and left me stranded when it wouldn't go into any gear. After 10 days the van would move again. Now again the transmission is slipping between 1st and 2nd. The van is famous for downshifting from overdrive into 1st or 2nd gear.”
Owner complaint, filed Feb 22, 2004 at 90,000 miles
“My 1998 windstar has 89,000 miles and the transmission completey broke apart, with no warning at all. No slipping or anything. Sitting at a red light, the van jerked like we had been hit in the rear by someone doing 80 miles per hour. It is going to cost me $1800.00 to have it rebuilt. I know numerous complaints are filed with your organization on FORD transmissions. I want to register my complaint.*ak”
Owner complaint, filed Aug 14, 2003 at 89,000 miles

Complaints and recalls over time

By year of filing
1997: 12 complaints, 3 about the transmission'971998: 90 complaints, 25 about the transmission1999: 200 complaints, 50 about the transmission2000: 180 complaints, 42 about the transmission2001: 233 complaints, 54 about the transmission'012002: 179 complaints, 28 about the transmission2003: 137 complaints, 31 about the transmission2004: 101 complaints, 12 about the transmission2005: 44 complaints, 6 about the transmission'052006: 22 complaints, 3 about the transmission2007: 16 complaints, 0 about the transmission2008: 23 complaints, 4 about the transmission2009: 37 complaints, 4 about the transmission'092010: 57 complaints, 11 about the transmission2011: 36 complaints, 1 about the transmission2012: 17 complaints, 5 about the transmission2013: 12 complaints, 3 about the transmission'132014: 9 complaints, 1 about the transmission2015: 5 complaints, 1 about the transmission2016: 7 complaints, 1 about the transmission2017: 8 complaints, 1 about the transmission'172018: 3 complaints, 0 about the transmission2019: 3 complaints, 0 about the transmission2020: 0 complaints, 0 about the transmission2021: 0 complaints, 0 about the transmission'212022: 1 complaints, 0 about the transmission2023: 1 complaints, 0 about the transmissionRecall 97V051000 (child seat)Recall 97V097000 (transmission)Recall 98I003000 (brakes)Recall 99I001000 (body and frame)Recall 99V147000 (brakes)Recall 00V168000 (headlights)Recall 01V199000 (suspension)Recall 01I007000 (suspension)Recall 09V399000 (throttle and acceleration)Recall 10V385000 (suspension)Recall 12V193000 (transmission)Recall 12V195000 (suspension)Recall 15V608000 (suspension)NHTSA investigation PE10016NHTSA investigation EA08021NHTSA investigation PE08035NHTSA investigation EA03004NHTSA investigation PE02085NHTSA investigation EA00027NHTSA investigation EA98008
All complaintsAbout the transmissionRecall (red: the transmission)NHTSA investigation opened

Complaints about the 1998 Windstar peaked in 2001, with 233 filed that year. Owners had filed 0 complaints about the transmission before the first recall that covers it, 97V097000 in June 1997; 286 more have come in since. In 2023 owners filed 1 so far.

14 safety recalls

Part 573 reports
Suspension › Rear › Axle › Non-powered Axle Assembly15V608000
Filed Sep 29, 2015283,413 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.

Risk. If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.

Power Train › Axle Assembly12V193000
Filed May 3, 201227,000 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk. A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL REAR AXLE REINFORCEMENT BRACKETS, OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Suspension › Rear › Axle › Non-powered Axle Assembly12V195000
Filed May 3, 20129,192 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.

Risk. A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Suspension › Rear › Axle › Non-powered Axle Assembly10V385000
Filed Aug 26, 2010492,650 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk. A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Remedy. AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Vehicle Speed Control09V399000
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company

Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Suspension › Front › Springs › Coil Springs01I007000
Filed Jul 12, 2001948,492 vehiclesFord Motor Company

Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1998 FORD WINDSTAR MINIVANS. THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE DUE TO CORROSION. NOTE: THE 1997-1998 WINDSTAR MINI VANS ARE ALSO COVERED BY NHTSA SAFETY RECALL 01V-199/FORD RECALL 01S19. THE MINI VANS COVERED BY THE SAFETY RECALL WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA.

Risk. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

Remedy. FORD IS EXTENDING THE WARRANTY FOR FRONT COIL SPRING REPLACEMENT TO A TOTAL OF 10 YEARS OF SERVICE FROM THE WARRANTY START DATE, WITH UNLIMITED MILEAGE. THIS COVERAGE IS AUTOMATICALLY TRANSFERRED TO SUBSEQUENT OWNERS AT NO CHARGE. IF EITHER FRONT COIL SPRING FRACTURES DURING THE COVERAGE PERIOD NOTED ABOVE, THE DEALER WILL REPLACE BOTH SPRINGS AT NO CHARGE TO THE OWNER.

Suspension › Front › Springs › Coil Springs01V199000
Filed Jun 18, 2001198,583 vehiclesFord Motor Company

Defect. ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS COULD FRACTURE AS A RESULT OF CORROSION. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.

Risk. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

Remedy. DEALERS WILL INSTALL PROTECTIVE SHIELDS AROUND THE FRONT COIL SPRINGS. OWNER NOTIFICATION BEGAN SEPTEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Exterior Lighting00V168000
Filed Jun 19, 200020,637 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: MINI VANS, LIGHT PICKUP TRUCKS, AND SPORT UTILITY VEHICLES. OFF LEASE CANADIAN VEHICLES EQUIPPED WITH DAYTIME RUNNING LIGHTS WHICH MEET CANADIAN REQUIREMENTS AND NOT THE PHOTOMETRIC REQUIREMENTS OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ACCORDING TO FORD, THE VEHICLES WERE IMPORTED INTO THE U.S. ERRONEOUSLY.

Risk. THE LIGHT GIVEN OFF FROM THE DAYTIME RUNNING LIGHTS IS BRIGHTER THAN ALLOWED BY U.S. STANDARDS.

Remedy. DEALERS WILL BE ADVISED TO DEACTIVATE THE RUNNING LIGHT FUNCTION AND TO COMPLETE ANY OUTSTANDING SAFETY RECALLS ON THESE VEHICLES.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder99V147000
Filed Jun 14, 1999789,723 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: MINIVANS. THE BRAKE FLUID MASTER CYLINDER IS RECESSED AND ORIENTED IN THE ENGINE COMPARTMENT SO THAT THE BRAKE FLUID WARNING STATEMENT EMBOSSED ON BOTH THE TOP OF THE FILLER CAP AND THE SIDE OF THE RESERVOIR BODY ARE NOT ENTIRELY VISIBLE BY DIRECT VIEW. THESE VEHICLES MAY NOT FULLY COMPLY WITH REQUIREMENTS OF FMVSS NO. 135, "PASSENGER CAR BRAKE SYSTEMS."

Remedy. OWNERS WILL BE PROVIDED WITH NEW LABELS AND INSTALLATION INSTRUCTIONS.

Structure › Body99I001000
Filed Jun 2, 199915,900 vehiclesFord Motor Company

Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: MINIVANS. THE OVERHEAD CONSOLE REAR RETAINING BRACKET CAN DEVELOP CRACKS AND SEPARATE, ALLOWING THE OVERHEAD CONSOLE TO BECOME LOOSE AND POSSIBLY FALL DOWN.

Risk. IF THE CONSOLE DOES FALL DOWN, IT COULD DISTRACT THE DRIVER OR POSSIBLY STRIKE A FRONT SEAT OCCUPANT.

Remedy. DEALERS WILL INSTALL A REDESIGNED RETAINING BRACKET IN THE SAME LOCATION AS THE ORIGINAL RETAINING BRACKET.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper98I003000
Filed Jul 30, 1998174,000 vehiclesFord Motor Company

Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. MINI VANS SOLD DURING THE MONTHS OF DECEMBER 1996, AND JANUARY, FEBRUARY AND MAY 1997. FRONT BRAKE CALIPER ANCHOR PLATE TO HUB AND SPINDLE ASSEMBLY BOLTS MAY BE LOOSE AS A RESULT OF AN INCOMPLETE TIGHTENING OPERATION AT THE ASSEMBLY PLANT.

Risk. WHEN THE BOLTS ARE LOOSE, A NOTICEABLE NOISE AND/OR VIBRATION IS EVIDENT WHICH PROVIDES WARNING TO THE VEHICLE DRIVER. VEHICLE BRAKING IS NOT DEGRADED.

Remedy. DEALERS WILL TIGHTEN THE FRONT BRAKE CALPIER ANCHOR PLATE BOLTS. OWNERS CAN CONTACT FORD AT 1-800-392-3673.

Steering › Gear Box › Shaft Sector97V165000
Filed Sep 30, 19972,250 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI-VANS. THE RACK AND PINION STEERING GEARS MAY HAVE DAMAGED INPUT SHAFT BEARINGS.

Risk. THIS CONDITION CAN INCREASE STEERING EFFORTS, AFFECTING STEERING CONTROL.

Remedy. DEALERS WILL INSPECT THE DATE CODE ON THE RACK AND PINION STEERING GEAR, AND, IF NECESSARY, REPLACE THOSE RACK AND PINION ASSEMBLIES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. THE DATE CODES FOR WINDSTAR MODEL VEHICLES ARE 97JB09 OR 97JC08; THE DATE CODES FOR MUSTANG MODEL VEHICLES ARE 97J09B OR 97J08B.

Power Train › Automatic Transmission97V097000
Filed Jun 9, 1997100,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AX4S AUTOMATIC TRANSAXLES. THE LOW/INTERMEDIATE SERVO COVER CAN SEPARATE FROM THE TRANSAXLE WHILE THE VEHICLE IS BEING DRIVEN. IF THIS OCCURS, TRANSMISSION FLUID WILL LEAK CONTACTING THE CATALYTIC CONVERTER.

Risk. THE CATALYTIC CONVERTER TEMPERATURE MAY BE HOT ENOUGH TO IGNITE THE TRANSMISSION FLUID AND CAUSE A VEHICLE FIRE.

Remedy. DEALERS WILL INSPECT THE TRANSMISSION AND REPLACE THESE SERVO COVERS.

Child Seat97V051000
Filed Apr 1, 1997202 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: MINIVAN EQUIPPED WITH SECOND ROW BENCH SEATS WITH OPTIONAL INTEGRATED CHILD SEAT (ICS). THE HEADREST LOCKOUT MECHANISM ON THE SEATS MAY NOT ENGAGE AND LOCK THE HEADRESTS IN THE "DOWN" POSITION, AS INTENDED, WHEN THE ICS IS DEPLOYED. A VEHICLE OCCUPANT COULD MOVE THE HEADREST TO THE "UP" POSITION.

Risk. AS A RESULT OF THE HEADREST BEING IN THE "UP" POSITION, A CHILD SEATED IN THE ICS WOULD RECEIVE LESS THAN THE INTENDED PROTECTION IN THE CHILD HEAD AREA IN THE EVENT OF A CRASH.

Remedy. THE SECOND ROW BENCH SEATS HAVE BEEN REPLACED WITH SEATS BUILT WITH REVISED HEADREST LOCKOUT MECHANISMS.

All 14 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 10 name the 1998 Windstar.

Rear Axle CrackingPreliminary evaluation PE10016Closed
Opened May 13, 2010Closed Sep 22, 2010Led to recall 10V385000suspension

In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly plant from September 1, 1997 through February 28, 2003 and either sold or currently registered in high corrosion (Salt-Belt) states where the use of salt and other corrosive chemicals may be used to treat snow/ice covered roads.The following states are included in Ford's recall:Connecticut, …

ENGINE COMPARTMENT FIRESEngineering analysis EA08021Closed
Opened Sep 17, 2008Closed Oct 14, 2009Led to recall 09V399000electrical system

Ea08-021 is closed with FORD's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall FORD has now recalled all of the approximate 16 million FORD model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.NHTSA will continue to monitor the recalled vehicles to ensure remedies installed by FORD tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see …

ENGINE COMPARTMENT FIRESPreliminary evaluation PE08035Closed
Opened May 13, 2008Closed Sep 17, 2008electrical system

Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 FORD windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred while the vehicle was running and 26 of the complaints do not specify if the vehicle was running or not.further review of the odi complaints shows that 72 allege that the speed …

WHEEL STUD FRACTUREEngineering analysis EA03004Closed
Opened Apr 10, 2003Closed Aug 30, 2004wheels

The subject vehicles range in age from 4?7 years in service, with average mileages estimated to range from 50 to 100 thousand miles.at these mileages, the subject wheels are likely to have been removed and reinstalled multiple times for various service procedures.odi is concerned about the high wheel separation rates in the my 1997-98 windstar vehicles equipped with aluminum alloy wheels.however, analysis of failure data indicates that most of the incidents in that population of vehicles occur after the vehicles had accumulated 30 thousand miles of service. The factors that increase the risk …

WHEEL STUD FRACTUREPreliminary evaluation PE02085Closed
Opened Nov 18, 2002Closed Apr 10, 2003wheels

Analysis of odi and FORD data has identified 1619 incidents of wheel stud fracture in my 1998 through 2000 FORD windstar vehicles, including 69 wheel separations and 11 crashes.FORD has not been able to identify any design or manufacturing defects in its analyzis of the problem.FORD maintains that the failures are caused by either:(1) inadvertent overtorquing of lug nuts during removal or installation; or (2) fatigue due to insufficient clamp load between the wheel and the brake rotor or drum and hub assembly.according to FORD, corrosion, dirt, or damage present on the road wheel at the nut …

SUSPENSION COIL SPRING BREAKAGEEngineering analysis EA00027Closed
Opened Dec 8, 2000Closed Jul 31, 2001suspension

There is no summary currently available

SUSPENSION COIL SPRING BREAKAGEPreliminary evaluation PE00024Closed
Opened Jun 23, 2000Closed Dec 8, 2000suspension

There is no summary currently available

OVERHEAD CONSOLE LOOSE OR HANGS DOWNInvestigation SQ99001Open
Opened Jan 12, 1999Led to recall 66V002001body and frame

This investigation is opened to ascertain facts concerning the problem experience, scope, and rational for issuing a technical service bulletin to correct the problem.historically, previous safety recalls involving similar type of failure have been filed with the agency.

MISSING/LOOSE FRONT BRAKEEngineering analysis EA98008Closed
Opened Apr 30, 1998Closed Jun 30, 1998brakes

There is no summary currently available

MISSING/LOOSE FRONT BRAKE CALIPER ANCHORPreliminary evaluation PE97048Closed
Opened Nov 3, 1997Closed Apr 30, 1998brakes

There is no summary currently available

Technical service bulletins

236 on file

Repair instructions the manufacturer sent its dealers for the 1998 Windstar. Not recalls: the fix is usually free only while the car is under warranty.

transmission 48engine 37body and frame 28suspension 14electrical system 14brakes 14fuel system 12equipment 11
042107Service Bulletin/Repair InstructionsDec 13, 2004transmission

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

17358Service Bulletin/Repair InstructionsAug 1, 2004transmission

GROAN/BUZZ/VIBRATION WHEN THE GEAR SELECTOR IS IN PARK WITH THE VEHICLE PARKED ON AN INCLINE. *TT THIS BULLETIN UPDATES PREVIOUS BULLETIN 17358, DATED 11/01/2003 TO INCLUDE 2005 MODELS. *TT

03148Service Bulletin/Repair InstructionsJul 21, 2003transmission

NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT

03123Service Bulletin/Repair InstructionsJun 23, 2003transmission

TORQUE CONVERTER CLUTCH NOT ENGAGING WHEN COMMANDED AND/OR DIAGNOSTIC TROUBLE CODES P0741 OR P1744 STORED IN MEMORY. MODELS FROM 1996 TO 2003. *TT

16678Service Bulletin/Repair InstructionsMar 1, 2003transmission

AX4S TRANSAXLE MAY EXHIBIT NO REVERSE ENGAGEMENT CONDITION. *TT *JB

15370Service Bulletin/Repair InstructionsNov 1, 2001transmission

SOME VEHICLES MAY EXHIBIT A GROAN/BUZZ/VIBRATION WHEN THE GEAR SELECTOR IS IN PARK. *TT

Showing the newest 6 of 48 bulletins about the transmission, and any warranty extensions or service campaigns.

What owners reported

Newest filings
Suspension
Filed Oct 31, 2023WA

The contact owns a 1998 Ford Windstar. The contact stated while driving at various speeds, the vehicle was shuddering significantly. The vehicle was taken to a Tire Store, where it was diagnosed that the rear axle was corroded and had fractured from the upper side to the lower side. The mechanic related the failure to NHTSA Campaign Number: 10V385000 (Suspension). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Electrical SystemFire
Filed Jun 8, 2022CA

We woke up this morning to the driver's side completely burned and melted. It had been parked sinced Monday. Fire inspector said it was definitely an electrical issue coming from the seat.

SuspensionFire
Filed Dec 17, 2019125,000 milesCA

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A HISSING SOUND COMING FROM THE VEHICLE, BUT COULD NOT IDENTIFY WHERE THE SOUND ORIGINATED. THE CONTACT ALSO BEGAN TO SMELL A BURNING RUBBER ODOR. THE CONTACT PULLED INTO A NEARBY DRIVEWAY AND PLACED THE VEHICLE IN PARK. THE CONTACT WAS UNABLE TO IDENTIFY ANY FAILURES WITH THE VEHICLE. THE CONTACT CALLED A CERTIFIED MECHANIC; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES WERE SIMILAR TO NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Structure › Body
Filed Sep 24, 2019128,000 milesKY

SUBFRAME RUSTED ON LEFT FRONT PASSENGER SIDE. 1998 FORD WINDSTAR. I HAD A POPPING NOISE WHEN I MADE A LEFT TURN AND LOUD CRUNCHING NOISE AND STEERING WHEEL PULLED TO LEFT. I HAD TAKEN IT TO A AUTO SHOP AND THEY REPLACED STRUTS.SWAY BARS AND BRAKES . NO ONE TOLD ME ABOUT THE RUST ISSUE WITH THE SUB FRAME. I DROVE IT HOME FROM SHOP. SAME PROBLEM. RETURNED THE VEHICLE TO SAME REPAIR SHOP AND THE HAD A WELDER ATTACH STEEL BRACKET TO HOLD UP SUB FRAME. 2 DAYS LATER WORSE. I HAD A SECOND MECHANIC LOOK AT IT AND HE TOLD ME THE FIRST REPAIR SHOULD NOT HAVE ASKED ME TO REPAIR ANYTHING ON THE VAN. SUB FRAME IS FAILED AT 128,436 MILES. I NOTIFIED FORD MOTOR CO . OF THE FAILURE, WAS GIVIN A CASE NUMBER. ENGINE WILL FALL OUT OF BOTTOM WITH CORROSION OF SUB FRAME. VEHICLE IS NOT SAFE TO DRIVE

Electronic Stability Control (esc)
Filed Jan 29, 2019160,000 milesKS

MY REAR AXLE BROKE AND THEN MY DOOR AJAR CONSTANTLY GOES OFF EVEN WHEN DOORS ARE CLOSED. THE AXLE BROKE REAR DRIVERS SIDE LEAVING ME STRANDED. I WAS DRIVING IN TOWN 20 MPH.

Steering
Filed May 4, 201830,000 milesVA

MY FRONT CRADLE AT STEERING AREA HAS COMPLETELY RUSTED INTO FROM AC LEAK AND ROAD SALT VAN WAS SOLD IN VERMONT NOW IS LOCATED IN VIRGINIA UNSAFE ALMOST UNDRIVABLE TO FORD DEALER FOR A REAR AXLE RECALL FOR AXLE BRACES PLEASE INVESTIGATE THIS

Electrical System
Filed Apr 28, 2018NY

MY MINI VAN LIGHTS WOULD FLICKER WHILE I'M DRIVING AND EVEN AFTER REPLACING THE STARTER IN THE CAR, IT STILL TURNS OFF WHILE I'M DRIVING. THERE'S RUST COMING FROM UNDER THE CAR, I SMELL A BURNT SMELL WHEN I'M DRIVING. I'M HAVING ELECTRICAL ISSUES, MY CAR STOPS WHEN IT WANTS TO IN THE MIDDLE OF THE HIGHWAY, .. IT MAKES NOISES WHEN I'M TURNING, I HAVE RUST COMING FROM UNDER MY CAR. THE SIGNAL LIGHTS FLICKER. WHILE DRIVING THE WINDSHIELD WASHER, SEAT BELT, AND DOOR AJAR WARNING LIGHTS FLASH ON AND OFF. WHILE THIS IS HAPPENING THE WIPER BLADES STOP WORKING, FRONT BRAKE ROTORS IS CAUSING STEERING WHEEL TO SHIMMY WHEN THE BRAKES ARE APPLIED. NOW WHEN I TURN MY WHEEL TO THE LEFT, IT MAKES THIS LOUD NOSE. WHAT IS THAT?!

Service Brakes
Filed Feb 15, 2018200,000 milesMN

ABS DASHBOARD LIGHT STAYS ON VIBRATION WHEN BRAKING WHILE IN MOTION VIBRATION IS PROPORTIONAL TO SPEED

Unknown or Other
Filed Aug 30, 2017NY

REGARDING FORD MOTOR COMPANY SAFETY RECALL NOTICE 15S27: FORD MOTOR COMPANY IS REFUSING TO REPAIR MY REAR AXLE WHICH FRACTURED DUE TO A POORLY DESIGNED AXLE THAT HAS BEEN THE SUBJECT OF NUMEROUS RECALLS, INCLUDING THE INSTALLATION OF AXLE REINFORCEMENT BRACKETS (WHICH HAD BEEN DONE AND LATER INSPECTED AT PHIL'S FORD IN PORT JERVIS, NY - WINTER OF 2015). I WAS TOLD THE BRACKET REINFORCEMENT REPAIR HAD BEEN PROPERLY INSTALLED, HOWEVER THE AXLE STILL BROKE ON 8/17/17 WHILE I WAS DRIVING AT 65 MPH ON THE INTERSTATE - AN INCREDIBLY DANGEROUS SITUATION! THE BREAK OCCURRED AT AND WITHIN THE REINFORCEMENT BRACKET. EVENTUALLY, SOMEONE WILL BE HURT OR KILLED BECAUSE OF FORD'S NEGLECT TO FIX THIS PROBLEM. THE MORE I SEE OF FORD'S RESISTANCE TO TAKE CARE OF THIS SAFETY ISSUE THE GREATER MY CONCERN IS FOR OTHER DRIVERS (OF A VAN DESIGNED FOR FAMILIES WITH CHILDREN) WHO ARE UNAWARE OF THE DANGER THEY ARE IN DUE TO THE COMPANY'S NEGLECT. THEY ARE TELLING PEOPLE THAT THEIR WINDSTAR VANS ARE SAFE TO DRIVE AFTER THE BRACKET REINFORCEMENT REPAIR. THEY ARE NOT SAFE TO DRIVE. MY LOCAL FORD DEALERSHIP (HEALEY BROTHERS FORD IN GOSHEN, NY) IS REFUSING TO HONOR THE EARLIER RECALL, FORD MOTOR COMPANY CUSTOMER RELATIONS IS REFUSING TO HONOR THE EARLIER RECALL CLAIMING THAT THE OFFER TO REPAIR MY VEHICLE HAS EXPIRED.

Structure › Body
Filed Aug 23, 2017100,197 milesPA

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING, THE STEERING WHEEL SHOOK AND THE VEHICLE PULLED TO THE LEFT AND RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT DRIVER SIDE SUBFRAME WAS RUSTED DUE TO CORROSION AND THE SUBFRAME NEEDED TO BE REPLACED. THE CONTACT CALLED JOHN KENNEDY FORD- POTTSTOWN AT (800) 790-8132 (LOCATED AT 3189 W RIDGE PIKE, POTTSTOWN, PA 19464) WHERE THE DEALER REFERENCED NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION), BUT NOT FOR THE SUBFRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,197.

Electronic Stability Control (esc)
Filed Aug 6, 2017NY

MY MINI VAN LIGHTS WOULD FLICKER WHILE I'M DRIVING AND EVEN AFTER REPLACING THE STARTER IN THE CAR, IT STILL TURNS OFF WHILE I'M DRIVING. THERE'S RUST COMING FROM UNDER THE CAR, I SMELL A BURNT SMELL WHEN I'M DRIVING. I DON'T KNOW HOW MY VIN NUMBER WASN'T PART OF THE RECALL, SO MANY THINGS IS WRONG WITH THE VAN, ONE THING AFTER ANOTHER.. PLEASE HELP ME

Electrical System
Filed Jul 25, 2017NY

I NEEDED THE STARTER REPLACED, MY BRAKES, I'M HAVING ELECTRICAL ISSUES, MY CAR STOPS WHEN IT WANTS TO IN THE MIDDLE OF THE HIGHWAY,.. IT MAKES NOISES WHEN I'M TURNING, I HAVE RUST COMING FROM UNDER MY CAR. THE SIGNAL LIGHTS FLICKERS

Electrical System
Filed Jul 12, 2017NY

THERE'S AN ELECTRIC SHORTAGE THATS STOPPING MY VAN FROM FULLY STARTING

Structure › Body
Filed Jul 5, 2017FL

REAR AXEL BROKE IN HALF WHILE DRIVING DOWN A FLAT ROAD. FORD DEALERSHIPS TELLING ME IT WILL TAKE AT LEAST A MONTH TO FIX. NO TALK OF PROVIDING A RENTAL VEHICLE. THEY WERE EVEN SAYING THEY MIGHT OR MIGHT NOT PAY FOR FIXING IT. I CALLED FORD CUSTOMER SERVICE WHO SAID I WOULD GET A DAY CAR RENTAL AND IF IT TAKES LONGER THAN A DAY, THE DEALERSHIP NEEDS TO GET A RENTAL PREAPPROVED BY FORD AND PAY FOR AS LONG AS IT TAKES TO REPAIR. SHE SAID TO CALL THEM THAT THEY WERE WAITING TO SET THINGS UP. I CALLED THEM, WAS TRANSFERRED TO 3 PEOPLE AND THEN A VOICEMAIL. LEFT MESSAGE AND NO ONE CALLED. I THEN CALLED BACK AND THEY SAID I WOULD BE TRANSFERRED TO HEAD MANAGER AND AGAIN GIVEN A VOICE MAIL. I CALLED THE CUSTOMER SERVICE AGAIN AND EXPLAINED ALL THIS. THE GUY ANSWERING WAS BREATHING ON THE LINE, WOULD NOT SAY ANYTHING OR RESPOND AFTER I HAD FINISHED AND PUT ME THRU TO SURVEY WHICH I GAVE HIM ALL 1S. I CALLED BACK AND A CASE WAS OPENED. I NEED HELP. PLEASE HELP

Suspension
Filed Jun 1, 2017100,000 milesVA

LOUD CRACKIN AND POPPING FROM SWAY BAR ATTACHED FO RUSTED OUT CRADLE DRIVERS SIDE REAR CRADLE THAT HAS RUSTED OUT AND BROKEN AND HAS DROPPED DOWN 1/2 INCH AND ALSO RUSTED REAR AXLE JUST TAGGED AND REGISTERED IT IN VA THEN NOTICED ALL THE RUST TO SUBFRAME AND REAR AXLE VAN HAS MANUFACTURED IN CANADA ON DOOR AND A VERMONT CAR DEALER EMBLEM ON BACK DANGEROUS VEHICLE AM ICOVERED BY RECALLS ON THIS SAFTY HAZARDS

Power Train › Automatic Transmission
Filed Feb 14, 2017144,448 milesTX

10/16/15 BOUGHT VAN. 10/30/15 STOP HAD TOWED HOME.CALL DEALERSHIP HAD TOWED TO THERE PLACE. THEY RAN A RED WIRE FROM FUSE RELAY TO INSIDE OF DASHBOARD TOOK OVER A WEEK GOT IT BACK. NOT IN EVEN WEEK LATER TRANSMISSION START MESSING UP TOLD THEM WOULDN'T CHANGE GEARS. IT WENT OUT. THEY DIDN'T WANT TO FIX IT FILE COMPLAINT WITH (DMV) INVESTIGATOR GOT IN TOUCH WITH THEM AGREEMENT WAS THEY WILL HAVE IT FIX WE DONT PAY LABOR, WE JUST PAY FOR TRANS AND FLUIDS. HAD IT TOWED THEY BEEN HAD VAN YEAR. 10/2016 THEY FOUND TRANS COST 515.PAID THEM. THEN IN 11/2016 SAID RADIATOR WAS CRACKED WE HAD TO PAY 102.84 ANOTHER MONTH 12/26/2016 GOT VAN. ITS MESSED UP SMOKING BRAKES BURNT UP.THE SPEEDOMETER LINES UNDER VAN NOT CONNECT JUST HANGING DONT MATCH UP ONE BROKE AT THE END. THE ODOMETER NOT HOOK UP. TOLD THEM THEN CARRIED TO INSPECTION FAILED. MAKE A LONG STORY SHORT THEY LIED THE TRANS COST 250 THE GUY THAT WAS WORKING ON IT BUSTED RADIATOR BUSTED IT THEY DIDNT TELL US. THEY RESPONSIBLE .THE MILES HAVE BEEN ROLLED BACK.2 TIMES. 10/15/2015 SAYS 144448.NOW 01/02/17 SAYS 144208. THEY BEEN HAD A YEAR AND THE ODOMETER DISCLOUSUER STATEMENT WAS SIGNED BY THE LADY NOT ME ARE MY WIFE.SHE SAID SHE DIDN'T BUT DID. WANT GIVE US MONEY BACK AND THEY PUT ALL THE INVOICES IN HIS NAME AND DEALERSHIP NAME LIKE WE DIDN'T PAY FOR ANYTHING AND SHE STILL WANT GIVE ME A INVOICE FOR THE 515 FOR TRANS. THE MAN GOING TO TELL ME PUT IT UP FOR SALE CANT THEY MESSED IT UP AND TOOK ALL OUR MONEY WE ONLY GET PAID ONCE A

Suspension
Filed Nov 23, 2016130,000 milesMA

BROKEN AXLE WHILE DRIVING. THANKFULLY WAS NOT DRIVING AT HIGHWAY SPEEDS OR THIS COULD HAVE BEEN DEVASTATING. FORD WILL NO LONGER HONOR 3RD RECALL AFTER INSTALLING SAFETY PLATES AND SAYING AXLE LOOKED OK.

Service Brakes
Filed Sep 30, 2016125,000 milesMD

I CAME TO A STOP SIGN. THE BRAKE PEDAL WENT TO FLOOR WITHOUT ANY WARNING. I WAS ABLE TO STEER TO THE SHOULDER WITHOUT HITTING THE CAR AHEAD OF ME. THE CAR FINALLY ROLLED TO A STOP WITH THE HELP OF THE EMERGENCY BRAKE. THE VEHICLE WAS IN MOTION AND ON A DUAL LANE HIGHWAY.

Structure › Body
Filed May 25, 2016160,376 milesMI

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD AN UNUSUAL NOISE UNDERNEATH THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD, LOOKED UNDER THE VEHICLE, AND NOTICED THAT THE FRONT PASSENGER SIDE WAS COMPLETELY RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE EXCESSIVE RUST AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE UNTIL IT WAS REPAIRED. THE CONTACT WAS UNABLE TO FIND A USED PART. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT PROVIDE ANY ASSISTANCE. THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,376.

Steering
Filed May 3, 2016200,000 milesOH

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID. THE CONTACT STATED THAT THE VEHICLE NEEDED APPROXIMATELY ONE BOTTLE OF POWER STEERING FLUID PER DAY FOR IT TO OPERATE NORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SPINDLE AND RACK FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 97V165000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Power Train
Filed Apr 22, 201690,000 milesIL

REAR AXLE EXTREMELY RUSTED, FALLING APART, STILL GARAGE CONDITIONS, DOESN'T LOOK SAFE

Unknown or Other
Filed Mar 24, 201664,500 milesMD

THE FRONT SUBFRAME TO WHICH THE ENGINE AND STEERING COMPONENTS ARE MOUNTED IS RUSTED TO AN EXTENT THAT A DANGEROUS ACCIDENT COULD OCCUR. FORD HAS ISSUED RECALLS FOR THE 1999 THROUGH 2003 MODELS FOR THIS PROBLEM. SINCE MY WINDSTAR HAS THE SAME PROBLEM AS ISSUED FOR THE LATER MODELS, I BELIEVE IT SHOULD RECEIVE THE SAME REMEDY. SINCE COMPLETE FAILURE OF THE SUBFRAME HAS NOT YET OCCURED, IT IS NOT POSSIBLE TO STATE WHETHER IT WILL OCCUR WHETHER THE VEHICLE IS STATIONARY OR IN MOTION

Suspension
Filed Mar 9, 2016158,000 milesNJ

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE SERVICE, IT WAS INFORMED THAT THE BRACKET SUPPORT FOR THE SUSPENSION WAS CORRODED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO REPAIR AND WAS UNSAFE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 158,000.

Unknown or Other
Filed Oct 29, 2015250 milesIL

SORRY, ABOUT THIS BUT IT IS NOT A COMPLAINT. I WANT TO LEY YOU KNOW THAT THE CAE DISCRIBED IS NOT WORKING ANYMORE I SENT IT TO THE JUNK.

Wheels
Filed Oct 13, 2015200,000 milesNJ

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE AND VIBRATIONS COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE WHEEL TURNED INWARDS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Wheels
Filed Apr 24, 2015178,734 milesIN

WAS TAKING KIDS TO SCHOOL REAR END STARTED TO WIGGLE OVER BUMP & LEFT REAR TIRE WENT INTO BODY. FOUND WHERE FORD DID RE-CALL SNAPPED UNDER THEIR CLAMPS. *TR

Suspension
Filed Mar 19, 2015141,000 milesMI

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 57 MPH, THE CONTACT HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE SUB FRAME IN THE FRONT OF THE VEHICLE HAD CORRODED AND FRACTURED. IN ADDITION, THE CONTACT STATED THAT THE ARM OF THE SUB FRAME BEHIND THE DRIVER'S SIDE FRONT TIRE HAD CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 141,000.

Power Train
Filed Feb 10, 2015182,000 milesTX

TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED INTERMITTENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.

Service Brakes
Filed Oct 31, 201480,000 milesMA

ABS LIGHT IS ON. *TR

Engine
Filed Oct 30, 2014144,000 milesTN

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH DURING WARM WEATHER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

Steering › Rack and Pinion
Filed Sep 18, 2014130,000 milesFL

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND MADE A WINDING NOISE. THE VEHICLE WAS TAKEN TO SEVERAL MECHANICS FOR INSPECTION AND IT WAS DISCOVERED THAT THE RACK AND PINION FAILED AND WAS LEAKING FLUID. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

Service Brakes
Filed Jul 14, 2014ME

ABS IS INOPERABLE VEHICLE DOES NOT BRAKE PROPERLY. *TR

Power Train
Filed Jun 3, 2014250,000 milesSC

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE MADE A LOUD BANGING SOUND AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTERMEDIATE SERVO NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000. UPDATED 08/19/14*LJ UPDATED 8/30/2017*CN

Service Brakes
Filed May 30, 2014136,514 milesIN

THE ABS LIGHT STARTED COMING ON AFTER DRIVING FOR A FEW MINUTES THEN IT WOULD GO OFF WHEN THE VAN WAS TURNED OFF. NOW THE ABS LIGHT COMES ON WHEN I TURN THE VAN ON & DOESN'T GO OFF UNTIL I TURN THE KEY OFF. *TR

Vehicle Speed Control
Filed May 19, 201496,769 milesIL

WAS DRIVING DOWN THE ROAD @ 55MPH AND THE SPEEDOMETER SHOT TO 0MPH AND THE TRANS WAS THROWN INTO 1ST. THIS HAPPENED SEVERAL TIMES. I AM LOOKING FOR A RESOLUTION. IT ACTS AS IF VSS ISN'T WORKING. EVEN THREW A CODE. I REPLACED THE SENSOR AND CHECKED THE WIRES ALL THE WAY TO THE ECM. EVERYTHING LOOKS QUITE GOOD. RAN A SCANNER. PICKED UP SEVERAL CODES. VSS AND ABS SENSORS ALL AROUND. PULLED CLUSTER: EVERYTHING LOOKED GREAT. THE ONLY FAULT I CAN THINK OF IS ECM UNLESS ABS SYSTEM HAS THE ABILITY TO AFFECT THE DRIVE LIKE THAT. *JS

Steering
Filed Feb 4, 2014NH

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT HE RECENTLY HAD HIS VEHICLE STATE INSPECTED BY AN INDEPENDENT MECHANIC. THE VEHICLE PASSED INSPECTION BUT THE FOLLOWING DAY THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHO STATED THE "STEERING KNUCKLE" HAD TO BE REPLACED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MENTIONED THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,354.

Structure › Body
Filed Jan 8, 2014170,000 milesMI

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE MECHANIC NOTIFIED HIM THAT THE SUB FRAME WAS COMPLETELY CORRODED. AS A RESULT, THERE WAS A POSSIBILITY THAT THE ENGINE COULD POSSIBLY FALL OUT FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 170,000.

Structure › Frame and Members
Filed Nov 1, 201385,000 milesNY

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THERE WAS A LARGE HOLE IN THE SUB FRAME AND ENGINE CRADLE. THE MANUFACTURER ISSUED A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE) PERTAINING TO 1999-2003 WINDSTAR MODEL YEAR VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. ..UPDATED 12-30-13 *BF UPDATED 01/09/14*LJ UPDATED 01/13/14

Suspension
Filed Oct 18, 2013205,760 milesIA

MY WIFE WAS TAKING MY YOUNGEST TWO CHILDREN TO SCHOOL IN OUR VEHICLE WHEN SMOKE STARTED POURING IN THROUGH THE VENTS OF THE VEHICLE AND AT THE SAME TIME SHE LOST CONTROL OF THE STEERING SLIDING OFF ONTO THE SHOULDER OF THE ROAD. ONCE MY WIFE MADE SURE EVERYONE WAS OUT OF THE SMOKE FILLED VEHICLE SHE NOTICED THE TIRE WAS COMPLETELY SHREDDED ON THE PASSENGER FRONT SIDE OF THE VEHICLE. SHE NOTIFIED ME AND WE HAD THE VAN TOWED TO A MECHANICS SHOP WHERE WE FOUND OUT THAT THE FRONT PASSENGER SPRING HAD BUSTED CAUSING THE TIRE TO BE SHREDDED. THE MECHANIC ADVISED BUYING TWO NEW TIRES FOR THE FRONT OF VEHICLE, HE ALSO ADVISED BUYING TWO NEW SPRINGS AND REPLACING BOTH OF THEM ON THE FRONT. THE VAN WAS FIXED AND WE PAID FOR THE BILL AND TIRE COST OUT OF OUR OWN POCKET. THE MANUFACTURER OF THE VEHICLE INFORMED ME TODAY THAT THEY WILL NOT COMPENSATE FOR ANY OF THESE COSTS EVEN WHEN A RECALL LETTER 01S19/01M03 STATES "WE WILL INSTALL PROTECTIVE SHIELDS AROUND THE FRONT COIL SPRINGS OF YOUR VEHICLE. THESE SHIELDS WILL PREVENT THE POSSIBILITY OF TIRE PUNCTURE SHOULD THE SPRING FRACTURE. ---- MOTOR COMPANY WILL ALSO PAY FOR ANY REPAIRS DIRECTLY RELATING TO THE FRONT COIL SPRINGS OF YOUR VEHICLE FREE OF CHARGE ( PARTS AND LABOR) SO TO ME THIS IS A FAILURE OF THE RESPECTED COMPANY FROM FULL FILLING WHAT I SEE IN MY EYES AS A OBLIGATION TO THE CONSUMER. I ALSO FEEL THE RECALL SHOULD HAVE BEEN TO REPLACE THE SPRINGS..NOT INSTALL SHIELDS WHICH I AM SURE WAS A MUCH CHEAPER ROUTE.I HAVE ALL RECEIPT

Engine
Filed Aug 2, 2013155,000 milesSC

MY WINDSTAR HAS ABOUT 155,000 MILES ON IT AND A 25 GALLON TANK. ABOUT SIX MONTHS AGO IT CUT OFF ON THE INTERSTATE IN FRONT OF A TRACTOR TRAILER WITH MY DAUGHTER DRIVING. IT HAD JUST TRAVELED ABOUT 200 MILES AND IT WAS RAINING HARD. WE HAD IT TOWED TO A FORD DEALER AND ALL HE REPORTED WAS THE FUEL PUMP FUSE BLEW. THE SECOND EVENT WAS ON VACATION AND AFTER DRIVING ABOUT 175 MILES. AGAIN IT WAS POURING DOWN RAIN. I FIGURED IT WAS MOISTURE RELATED AND LET IT SIT THREE DAYS AND THE IDLE CLOSE TO 1/2 HOUR. FINALLY I DROVE IT ABOUT 45 MINUTES AND IT SEEMED FINE SO WE DROVE HOME. AGAIN AT ABOUT 150 MILES AND HEAVY RAIN IT BLEW THE FUSE ABOUT 5 MILES FROM HOME. AFTER TWO MORE FUSES WE MADE IT HOME. I USED AN AIR COMPRESSOR AND AIR NIBBLER TO CAREFULLY CUT AN ACCESS HOLE IN THE FLOOR OF THE VAN. MY DAUGHTERS CHRYSLER COMES WITH AN ACCESS POINT FOR FUEL PUMP SERVICE. NOW MY VAN HAS ONE TOO. THE ORIGINAL PUMP WAS IN THE TANK. THE WIRES EXPOSED TO FUEL WERE CHAFFED IN 5 SPOTS AND ARCING AT THE PUSH IN CONNECTOR. THE ARCING WAS DUE TO A CRIMP ON A HOSE CLAMP RUBBING THE WIRE NEAR THE PUSH IN PUMP CONNECTOR. THIS RUBBING MAY HAPPEN DUE TO OTHER STORIES I'VE READ ABOUT WHERE THE TANK COLLAPSED FROM VACUUM IN THE TANK. SHAME ON THE PEOPLE WHO DESIGNED THIS PUMP, TANK AND THE ASSEMBLY PROCESS. BY THE WAY I'M A QUALITY ENGINEER AT AN ENGINE FACTORY. I EXPECT A FUEL PUMP TO WEAR OUT -- NOT SHORT OUT. *TR

Service Brakes
Filed Jul 29, 2013AL

ABS LIGHT COMES ON OFTEN WHEN I REACH SPEEDS OF 70MPH ONLY. *TR

Wheels
Filed Jul 29, 2013166,000 milesNJ

WHILE DRIVING MY MINI VAN THE RIGHT REAR WHEEL (THE COMPLETE WHEEL) FELL OFF! UPON SAFELY PARKING THE VAN, I CAME TO REALIZE THE ENTIRE REAR AXEL HAD SHEARED IN HALF! BY A STROKE OF LUCK I FOUND OUT THERE WAS A RECALL FOR THIS AND ALSO FOR THE CRUISE CONTROL. I AM HAVING IT REPLACED/FIXED AT DEALERS COST. SINCE THIS VEHICLE WAS BOUGHT USED OFF A USED DEALERS LOT, I WOULD LIKE TO MAKE THE FOLLOWING SUGGESTION...THERE SHOULD BE SOME TYPE OF MANDATORY LAW THAT ALL DEALERS, NEW AND USED, SHOULD HAVE ACCESS TO THIS WEBSITE AND BE LEGALLY FORCED TO CHECK EACH AND EVERY VEHICLE PRIOR TO BEING SOLD. *TR

Power Train
Filed Jun 17, 2013154,327 milesVA

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE STALLED WITH THE ILLUMINATION OF ALL OF THE INSTRUMENT PANEL WARNING LIGHTS. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE POWER TRAIN MODULE. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S POWER TRAIN PCM RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 154,327.

Suspension
Filed May 16, 2013144,000 milesMO

NO RECALL ON MY VIN # BUT I AM HAVING THIS ISSUE. SUSPENSION:FRONT:SPRINGS:COIL SPRINGS RUBBING TIRES.CAUSING TO USE UP TIRES FAST. MAKE A RUBBING NOISE WHEN TURNING. *TR

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed May 16, 2013140,000 milesMO

FORD ISSUED A TSB ON THIS PROBLEM. THE REPAIR IS TO REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM). STALL DURING DECELERATION TO A STOP, PARKING AND/OR COASTING DURING SLOW SPEED TURNS. VEHICLES EQUIPPED WITH 3.8 LITER ENGINE. MY VAN IS DOING THIS BUT SHOWS NO RECALL WITH VIN # *TR

Power Train
Filed Apr 17, 2013121,600 milesIA

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE RPM INCREASED TO 3,000 AND THE SPEED DROPPED TO 35 MPH. THE CONTACT WAS ABLE TO MOVE ONTO THE SHOULDER. THE VEHICLE RETURNED TO NORMAL FUNCTION AFTER THE RESTART. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 121,600.

Suspension
Filed Apr 15, 2013180,000 milesCO

TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE IN REVERSE, THE CONTACT HEARD A LOUD SOUND FROM UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR AXLE FRACTURED AND CAUSED THE REAR TIRES TO BEND OUTWARD. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN I.D. NUMBER 12V195000 (SUSPENSION). THE FAILURE MILEAGE WAS 180,000. UPDATED 10/22/13 *CN UPDATED 10/25/2013 *JS

Suspension
Filed Apr 10, 2013130,000 milesMI

NOVEMBER 2010 MY VEHICLE WAS SERVICED FOR A RECALL WHICH 2 REINFORCEMENT BRACKETS WERE PLACED ON THE REAR AXLE. THE RECALL WAS FOR REAR AXLES THAT WERE CRACKED OR BROKEN. MINE WAS NOT REPLACED JUST REINFORCED. ON 4-9-13 MY REAR AXLE CRACKED, AND I CAN NO LONGER DRIVE THE VAN. UPON CALLING FORD AND SPEAKING WITH CUSTOMER SERVICE, I WAS INFORMED THEY DID THEIR PART BY PLACING BRACKETS IN 2010 AND EVEN THOUGH THE AXLE CRACKED ANYWAY IT IS NOW AT MY COST. THANKFULLY THIS DID NOT HAPPEN WHILE I WAS DRIVING WITH MY CHILDREN, BUT I AM VERY UPSET FORD KNOWS THIS IS A PROBLEM WITH THE REAR AXLE, AND CHOSE TO PLACE BRACKETS THAT DID NOT "FIX" THE PROBLEM. *TR

Service Brakes
Filed Jan 22, 2013233,456 milesNJ

BRAKE FLUID ALL LEAKS OUT WEAR HOLE IN BRAKE FLUID TUBE TO REAR BRAKES BETWEEN FRAME AND GAS TANK. CAUSING VIRTUALLY NO BRAKING POWER. DRIVERS SIDE NEAR REAR WHEEL. WOULD REQUIRE 200.00+ TO REPAIR. *TR

Structure › Body
Filed Oct 22, 201223,982 milesMA

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT AFTER PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE, HE NOTICED THAT THE FRONT SUB FRAME WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED IN REGARD TO THIS ISSUE AND ADVISED HIM THAT HIS YEAR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,982. THE VIN WAS UNAVAILABLE.

Complaints 1-50 of 1,433, newest first, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
20051000Routine
200424020Routine
20031,5109271Fatalities reported
20021,3539481Fatalities reported
20011,68616621Fatalities reported
20001,67516553Fatalities reported
19991,52213611Fatalities reported
1998 — this page1,43314653Fatalities reported
1997192690Routine
19961,3869451Fatalities reported
19953,3268502Fatalities reported
199423000Routine
199311010Routine
19922000Routine
19913000Routine
19906010Routine

Compare every Windstar year →

1998 Ford Windstar: questions buyers ask

Is the 1998 Ford Windstar a good car?

It is not among the Windstar years to avoid. Owners filed 1,433 complaints, against about 1,510 for a typical Windstar year. The most common complaint is about the transmission (20%).

What is the most common problem with the 1998 Ford Windstar?

The transmission: 286 of the 1,433 complaints (20%) are about it. Owners most often say it slips or will not engage a gear (9%), shifts hard, late or not at all (9%) and drops into neutral (7%). The typical report comes at 89,626 miles.

How many recalls does the 1998 Ford Windstar have?

14 safety recalls on file with NHTSA, the most recent filed Sep 29, 2015. The largest, 09V399000, covered 4,500,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 1998 Ford Windstar problems start?

Half of the complaints that record an odometer reading came in before 94,000 miles. For the transmission the midpoint is 89,626 miles.

Has NHTSA investigated the 1998 Ford Windstar?

Yes, 10 times. The latest, PE10016 ("Rear Axle Cracking"), was opened May 13, 2010 and closed Sep 22, 2010.

Are there service bulletins for the 1998 Ford Windstar?

The manufacturer filed 236 technical service bulletins and other notices for it with NHTSA, most of them about the transmission (48), the engine (37) and the body and frame (28). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

3 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 29, 2015. Source: NHTSA Office of Defects Investigation.