1997 Ford Windstar

Routine

Owners filed 192 complaints about this vehicle with federal regulators, most often about the suspension › front › springs › coil springs. It has been recalled 6 times.

When it fails
020k40k60k90k120k200k

43 complaints record an odometer reading. Failures cluster around 75,00090,000 miles; the median is 88,890 miles.

What fails
ComponentReportsCrashesFiresInjuries
Suspension › Front › Springs › Coil Springs24
000
Power Train19
000
Engine and Engine Cooling › Engine19
010
Vehicle Speed Control14
121
Power Train › Automatic Transmission12
010
Engine and Engine Cooling7
010
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip6
000
Wheels › Rim5
001
Suspension › Front5
000
Suspension5
000

6 safety recalls

Part 573 reports
Vehicle Speed Control09V399000
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company

Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Suspension › Front › Springs › Coil Springs01I007000
Filed Jul 12, 2001948,492 vehiclesFord Motor Company

Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1998 FORD WINDSTAR MINIVANS. THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE DUE TO CORROSION. NOTE: THE 1997-1998 WINDSTAR MINI VANS ARE ALSO COVERED BY NHTSA SAFETY RECALL 01V-199/FORD RECALL 01S19. THE MINI VANS COVERED BY THE SAFETY RECALL WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA.

Risk. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

Remedy. FORD IS EXTENDING THE WARRANTY FOR FRONT COIL SPRING REPLACEMENT TO A TOTAL OF 10 YEARS OF SERVICE FROM THE WARRANTY START DATE, WITH UNLIMITED MILEAGE. THIS COVERAGE IS AUTOMATICALLY TRANSFERRED TO SUBSEQUENT OWNERS AT NO CHARGE. IF EITHER FRONT COIL SPRING FRACTURES DURING THE COVERAGE PERIOD NOTED ABOVE, THE DEALER WILL REPLACE BOTH SPRINGS AT NO CHARGE TO THE OWNER.

Suspension › Front › Springs › Coil Springs01V199000
Filed Jun 18, 2001198,583 vehiclesFord Motor Company

Defect. ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS COULD FRACTURE AS A RESULT OF CORROSION. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.

Risk. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

Remedy. DEALERS WILL INSTALL PROTECTIVE SHIELDS AROUND THE FRONT COIL SPRINGS. OWNER NOTIFICATION BEGAN SEPTEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Exterior Lighting00V168000
Filed Jun 19, 200020,637 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: MINI VANS, LIGHT PICKUP TRUCKS, AND SPORT UTILITY VEHICLES. OFF LEASE CANADIAN VEHICLES EQUIPPED WITH DAYTIME RUNNING LIGHTS WHICH MEET CANADIAN REQUIREMENTS AND NOT THE PHOTOMETRIC REQUIREMENTS OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ACCORDING TO FORD, THE VEHICLES WERE IMPORTED INTO THE U.S. ERRONEOUSLY.

Risk. THE LIGHT GIVEN OFF FROM THE DAYTIME RUNNING LIGHTS IS BRIGHTER THAN ALLOWED BY U.S. STANDARDS.

Remedy. DEALERS WILL BE ADVISED TO DEACTIVATE THE RUNNING LIGHT FUNCTION AND TO COMPLETE ANY OUTSTANDING SAFETY RECALLS ON THESE VEHICLES.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder99V147000
Filed Jun 14, 1999789,723 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: MINIVANS. THE BRAKE FLUID MASTER CYLINDER IS RECESSED AND ORIENTED IN THE ENGINE COMPARTMENT SO THAT THE BRAKE FLUID WARNING STATEMENT EMBOSSED ON BOTH THE TOP OF THE FILLER CAP AND THE SIDE OF THE RESERVOIR BODY ARE NOT ENTIRELY VISIBLE BY DIRECT VIEW. THESE VEHICLES MAY NOT FULLY COMPLY WITH REQUIREMENTS OF FMVSS NO. 135, "PASSENGER CAR BRAKE SYSTEMS."

Remedy. OWNERS WILL BE PROVIDED WITH NEW LABELS AND INSTALLATION INSTRUCTIONS.

Power Train › Automatic Transmission97V097000
Filed Jun 9, 1997100,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AX4S AUTOMATIC TRANSAXLES. THE LOW/INTERMEDIATE SERVO COVER CAN SEPARATE FROM THE TRANSAXLE WHILE THE VEHICLE IS BEING DRIVEN. IF THIS OCCURS, TRANSMISSION FLUID WILL LEAK CONTACTING THE CATALYTIC CONVERTER.

Risk. THE CATALYTIC CONVERTER TEMPERATURE MAY BE HOT ENOUGH TO IGNITE THE TRANSMISSION FLUID AND CAUSE A VEHICLE FIRE.

Remedy. DEALERS WILL INSPECT THE TRANSMISSION AND REPLACE THESE SERVO COVERS.

What owners reported

Newest filings
Suspension › Rear › Axle › Non-powered Axle Assembly
Filed May 15, 2014140,000 milesIL

TL* THE CONTACT OWNS 1997 FORD WINDSTAR. THE CONTACT STATED WHILE TRAVELING 65 MPH THE REAR AXLE BEAM BECAME FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. A PRIVATE MECHANIC STATED THAT THE REAR AXLE BEAM NEEDED TO BE REPLACED. THERE WERE NO REPAIRS MADE ON THE VEHICLE. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 140,000.

Structure › Body
Filed Aug 22, 201213,000 milesME

TL* THE CONTACT OWNS A 1997 FORD WINDSTAR. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE INSPECTED, HE WAS NOTIFIED THAT THE VEHICLE FAILED TO PASS THE STATE INSPECTION DUE TO THE SUB FRAME BEING COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SUB-FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Suspension
Filed Aug 10, 201290,000 milesIN

TL* THE CONTACT OWNS A 1997 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRACK BAR DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO WOBBLE EXCESSIVELY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 90,000. UPDATED 09/21/12*LJ THE VEHICLE WAS REPAIRED BY A LOCAL MECHANIC AT THE OWNER'S EXPENSE. THE DEALER WAS MADE AWARE OF FAILURES. UPDATED 09/26/2012 *JS

Suspension
Filed Nov 19, 2011IN

I PURCHASED A 1997 FORD WINDSTAR AND FROM WHAT I UNDERSTAND IS THAT THERE WAS A RECALL ON THE COIL SPRINGS/SUSPENSION. (RECALL#01I00700) < I BELIEVE THIS IS THE RECALL #. LONG STORY SHORT MY FRONT TIRES ARE FLAT DOUE TO THE COIL SPRINGS. NONE OF THE DEALERS I TOOK IT TO ARE WILLING TO FIX THIS. THEY SAY IT IS NOT COVERED UNDER ANY RECALL... PLEASE HELP ME BETTER UNDERSTAND WHY FORD WONT FIX THIS DEFECT. *TR

Electrical System
Filed Aug 14, 201090,000 milesMI

MY WINDSTAR GL WOULDN'T START. I REPLACED THE RANGE SELECTOR SWITCH. WHEN I RESTARTED THE VEHICLE I FORGOT THE RECONNECT THE BRAKE PRESSURE SENSOR WIRING CONNECTOR AND THE ABS LIGHT CAME ON. I TRIED TO GET THE CODE CLEARED BUT NO-ONE COULD ACCESS THE CODE. I TOOK THE VAN TO THE DEALER FOR A RECALL NOTICE ON THE SPEED CONTROL SYSTEM AND HAD THEM LOOK INTO WHY THE ABS LIGHT WAS ON. I WAS TOLD THE ABS MODULE HAD QUIT AND NEEDED REPLACED. THE MODULE IS $1500.00 AND $300.00 TO INSTALL. THAT'S MORE THAN THE VAN IS WORTH. I SEARCHED ONLINE AND FOUND OUT MANY OTHER WINDSTAR OWNERS ARE HAVING THE SAME PROBLEMS. THE CRUISE CONTROL SYSTEM HAS ALSO QUIT AND THE DEALER REP. TELLS ME THAT THE CRUISE CONTROL ALSO GOES THROUGH THIS MODULE. WITH THE POSSIBILITY OF FIRE IT SEEMS RATHER IRRESPONSIBLE FOR FORD TO DO NOTHING MORE THAN INSTALL A FUSIBLE LINK AS A SAFETY MEASURE. I AM LOOKING INTO BUYING A USED MODULE TO REPAIR THE CRUISE AND ABS. THE FAILURE IS TOTAL. NEITHER THE CRUISE CONTROL OR THE ABS SYSTEM WORKS AT THIS TIME. *TR

Vehicle Speed Control
Filed Jun 2, 2010UT

I HAD MY 97 WINDSTAR FAN FIXED DUE TO RECALL # 09S09:SPEED CONTROL SYSTEM MODIFICATION. EVER SINCE THEN THE ABS AND PARKING LIGHTS HAVE BEEN COMING ON. WE HAVE HAD THE CODES RESET, BUT THEY KEEP APPEARING. I HAVE ALSO CALLED THE FORD DEALER WHERE THE REPAIR WAS DONE, BUT THEY SAY IT IS NOT COVERED IN THE RECALL TO CHECK THE SCDS, OR THAT IF IT WASN'T LEAKING THEN, THEY DID NOT HAVE TO REPLACE THAT PART. I AM VERY FRUSTRATED. *TR

Engine and Engine CoolingFire
Filed Jun 1, 2010135,000 milesMI

I TURNED THE AIR CONDITIONING ON IN THE VAN AND AFTER ABOUT 10 MINUTES, TURNED IT TO THE 'MAX AC' POSITION. THE HOOD STARTED STEAMING SO I TURNED THE AIR COMPLETELY OFF. AFTER LESS THAN A MINUTE, I NOTICED THE HOOD WAS SMOKING SO I PULLED TO THE SIDE OF THE ROAD IMMEDIATELY. I TURNED THE CAR OFF AND EXITED THE VAN AND SAW THAT THE PASSENGER SIDE OF THE HOOD WAS ON FIRE. I RAN TO THE PASSENGER SIDE AND OPENED THE SLIDING DOOR, AND GOT MY 18 MONTH OLD AND 4 YEAR OLD OUT OF THE VEHICLE. AFTER WE WERE ALL A SAFE DISTANCE AWAY I SAW THAT MOST OF THE HOOD OF THE VAN WAS IN FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED ABOUT 5 MINUTES LATER, THE ENTIRE HOOD WAS ON FIRE WITH A LOT OF BLACK SMOKE. THE ENTIRE ENGINE COMPARTMENT LOOKS CHARRED AND PARTIALLY MELTED. THE VEHICLE IS BEYOND REPAIR. I'M THANKFUL MY CHILDREN ARE SAFE BUT I AM VERY CONCERNED ABOUT THE SAFETY (FAILURE) OF THIS VEHICLE. *TR

Vehicle Speed ControlFire
Filed Oct 23, 2009220,000 milesNC

OUR 1997 FORD WINDSTAR MINIVAN THAT IS CURRENTLY SUBJECTED TO THE RECALL FOR THE FAULTY CRUISE CONTROL SWITCH BURNED TO THE GROUND ON FEB 21, 2007 AS THE RESULT FROM A FIRE THAT STARTED IN THE ENGINE AREA. *TR

Suspension › Front › Springs › Coil Springs
Filed Apr 14, 200970,000 milesIL

TL*THE CONTACT OWNS A 1997 FORD WINDSTAR. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS ABNORMALLY LOW. UPON FURTHER INSPECTION, HE NOTICED THAT THE FRONT COIL SPRINGS FRACTURED DUE TO EXCESSIVE RUST. THE FAILURE CAUSED THE TIRES TO DEFLATE. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V199000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS); THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 90,000. UPDATED 6/4/09 *CN THE EXHAUST SYSTEM WAS REPLACED AND BRAKE LINES SNAPPING. UPDATED 06/09/09.*JB

Service Brakes, Electric
Filed Feb 28, 2009100,000 milesCA

ABS AND BRAKE LIGHT ON SAME TIME. NOTICE BRAKE FLUID LEAK. REFILL BRAKE FLUID OFTEN. SPEEDOMETER NEEDLE SWAYS ERRATICALLY FOR ABOUT 2 YEARS. CRUISE CONTROL INOPERABLE FOR 2 YEARS. *TR

Vehicle Speed Control
Filed May 10, 2008191,000 milesAL

NOTICED THAT I WAS LEAKING SOME BRAKE FLUID FOR THE LAST COUPLE OF MONTHS ON MY 1997 FORD WINDSTAR BUT VERY LITTLE AT THAT. ABOUT THE SAME TIME THE CRUISE CONTROL QUIT WORKING. ONE DAY WHILE DRIVING I NOTICED A LOT OF SMOKE COMING FROM UNDER THE HOOD. RAISED THE HOOD BUT THE SMOKE HAD QUIT. GOT BACK HOME AND NOTICED THIS AGAIN WHEN I WAS STOPPED IN THE DRIVEWAY. CHECKED UNDER THE HOOD AGAIN AND FOUND THAT THE CRUISE CONTROL DEACTIVATION SWITCH WAS SMOKING AND VERY HOT. WENT TO THE FORD DEALER TO CHECK IF THERE WAS A RECALL ON THIS AND THERE WAS NOT . INSTALLED THE REPLACEMENT PART WITH PLUG ADAPTOR AND THIS FIXED THE PROBLEM WITH SMOKING AND THE CRUISE STARTED WORKING AGAIN. NOTICED ON THE NET THIS SAME PART THAT IS IN MY WINDSTAR IS ALSO IN OTHER VEHICLES THAT HAS BEEN RECALLED. WHY IS THIS? THIS COULD HAVE EASILY CAUGHT FIRE AND BEEN A TOTAL LOSS TO THE VAN AND IF IT HAD BEEN PARKED IN THE GARAGE THE HOUSE ALSO. *TR

Suspension › Front › Springs › Coil Springs
Filed Apr 9, 2008132,000 milesNY

TL*THE CONTACT OWNS A 1997 FORD WINDSTAR. WHILE DRIVING 20 MPH THE PASSENGER SIDE TIRE EXPLODED CAUSING THE FRONT END TO HIT THE GROUND. THE CONTACT OBSERVED THAT THE FRONT COIL SPRING WAS BROKEN. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CURRENT AND FAILURE MILEAGES WERE 132,000.

Suspension › Front › Springs › Coil Springs
Filed Mar 13, 2008IL

1997 FORD WINDSTAR RECALL FOR COIL SPRINGS. CONSUMER STATES THAT THE RECALL WAS NOT REPAIRED IN 2001 WHEN IT WAS RECEIVED BECAUSE THE DEALER STATED THAT IF THEY WERE NOT BROKEN THEY WOULD NOT REPLACE IT, THEY WOULD JUST PUT PLASTIC SHIELDS OVER THEM. NOW DEALER STATES THAT THE RECALL EXPIRED. *KB

Suspension › Front › Springs › Coil Springs
Filed Mar 26, 2007100,349 milesWI

I HAVE 1997 FORD WINDSTAR. FEB. 1, 2007 I WAS GOING ABOUT 20 MPH, ANDPASSENGER FRONT SPRING SHATTERED. I HAD TO HAVE IT TOWED. MY MECHANIC SAUD I WAS LUCKY I WAS NOT ON THE EXPRESSWAY WHEN IT HAPPENED. I HAD IT FIXED, IT COST ME $1036.00. I CALLED FORD TO TRY AND GET REIMBURSED, AND THEY TOLD ME THAT I DID NOT HAVE IT REPAIRED AT A FORD DEALER. IF I HAD KNOWN THEY WERE BAD I WOULD HAVE. I NEVER RECEIVED ANY WARNING AT ALL. THEY DID NOT EVEN HAVE ME DOWN AS THE REGISTERED OWNER. HERE IS THE RECALL # 011007000, FRONT COIL SPRING CORROSION. THEY SAID IT COVERS FROM 1995-1998 WINDSTARS. HERE IS MY VIN. #2FMDA514VBD14446. ALL I WOULD LIKE IS TO GET SOME OF MY MONEY BACK, I LIVE ON $699. A MONTH, AND FOR THEM TO ADMIT I WAS COVERED. THEY ARE BEING REALLY NASTY ABOUT THIS. I WAS TOLD TO CALL BY FOX 6 IN MILWAUKEE, KATRINA CRAVY CONSUMER REPORTER. *AK

Suspension › Front › Springs › Coil Springs
Filed Mar 6, 2007142,000 milesIL

TL* THE CONTACT OWNS A 1997 FORD WINDSTAR. WHILE DRIVING AT 45 MPH THE POWER STEERING FAILED. THE FRONT SPRING FAILED AND PUNCTURED THE FRONT PASSENGER TIRE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT RECALL #01I007000: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS WAS RELATED TO THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT THE RECALL EXPIRED. THE CURRENT AND FAILURE MILEAGE WAS 142,000. *AK

SeatsFire
Filed Dec 18, 2006115,000 milesMS

TL*- THE CONTACT WAS SITTING IN VAN , THE VEHICLE WAS TURNED OFF. THE VAN STATED TO FILL UP WITH SMOKE. AT WHICH POINT HE LOOKED AT THE DRIVER SEAT AND NOTICED THAT THE VAN WAS ON FIRE. THE HE PUT OUT THE INITIAL FIRE. WHEN HE LOOKED UNDER THE DRIVER SEAT HE NOTICED THERE WERE MORE FLAMES. THE NEXT DAY HE SAW THAT THERE WERE WIRES UNDER THE SEAT. HE WAS ABLE TO DRIVE THE VA WITH THE SEAT IS DAMAGED DUE TO THE FIRE. CONTACT DRIVE THE VAN HOME.

Vehicle Speed ControlFire
Filed Dec 11, 2006114,000 milesMD

DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED CONSTANTLY, AND THE OVERDRIVE LIGHT LOCATED ON THE GEARSHIFT ILLUMINATED INTERMITTENTLY. THIS WAS ACCOMPANIED BY A STRONG SMELL OF SOMETHING ELECTRICAL BURNING. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THE SENSOR ON THE MASTER CYLINDER HAD CAUGHT ON FIRE, AND ALSO BURNED THE WIRING HARNESS BETWEEN THE MASTER CYLINDER AND THE TRANSMISSION. THE MECHANIC REPLACED THE SENSOR ON THE MASTER CYLINDER, ON THE TRANSMISSION, AND THE WIRING HARNESS, WHICH CORRECTED THE PROBLEM. THERE WAS A NHTSA RECALL # 05V388000, WHICH PERTAINS TO THE VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Power Train › Automatic TransmissionFire
Filed Jul 26, 2006146,000 milesFL

DT*: THE CONTACT STATED, WHILE THE VEHICLE WAS IMMOBILE WITH THE ENGINE RUNNING, SMOKE ERUPTED FROM UNDER THE HOOD. THE ENGINE WAS IMMEDIATELY TURNED OFF AND THE VEHICLE WAS VACATED. THE HOOD WAS RAISED AND FLAMES LOOKED AS IF THEY IT WAS COMING OUT OF THE ENGINE COMPARTMENT. THE FIRE WAS EXTINGUISHED AND THE VEHICLE WAS TOWED TO THE HOME OF THE CONTACT. THE MANUFACTURER WAS ALERTED. THERE IS A NHTSA RECALL #97V097000 PERTAINING TO THE POWER TRAIN:AUTOMATIC TRANSMISSION. THE VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Fuel System, Gasoline › Storage
Filed May 24, 200677,000 milesTX

DT*: THE CONTACT STATED THE FUEL TANK CRACKED RESULTING IN FUEL LEAKAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL TANK WAS REPLACED. THE CONTACT IS THE ORIGINAL OWNER AND EXPLAINED THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT.

Seat Belts
Filed May 23, 2006139,000 milesMO

I OWN A 1997 FORD WINDSTAR, OVER THE COURSE OF A MONTH MY HUSBAND AND A FEW FRIENDS USED MY VAN TO GO HUNTING. OVER THE COURSE OF THAT MONTH HIS FRIEND WEIGHING IN AT 300 POUND SAT IN THE CENTER REAR SEAT. THE SEAT BELT SNAPS INTO PLACE ON THE SIDE OF THAT SEAT. DURING THAT MONTH OF GETTING IN AND OUT AND PLOPPING DOWN ON IT, IT BROKE AND NOW I HAVE TO REPLACE IT IN ORDER TO USE IT AGAIN. BUT IM AFRAID THAT IF IT COULD BRAKE BECAUSE SOMEONE SAT ON IT THEN HOW EASILY COULD IT BREAK DURING AN ACCIDENT. PLEASE TAKE THE TIME TO DO AN IN DEPTH INVESTIGATION OF IT BEFORE SOMEONE IS INVOLVED IN AN ACCIDENT AND THE SEAT BELT BREAKS AND SOMEONE IS HURT OR WORSE KILLED. *NM

20 of 192 complaints, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
20051000Routine
200424020Routine
20031,5109271Fatalities reported
20021,3539481Fatalities reported
20011,68616621Fatalities reported
20001,67516553Fatalities reported
19991,52213611Fatalities reported
19981,43314653Fatalities reported
1997 — this page192690Routine
19961,3869451Fatalities reported
19953,3268502Fatalities reported
199423000Routine
199311010Routine
19922000Routine
19913000Routine
19906010Routine

Compare every Windstar year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 13, 2009. Source: NHTSA Office of Defects Investigation.