Page 3 of 34 · complaints 101–150 of 1,686

2001 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Suspension
Filed Jul 25, 2016160,000 milesWI

FORD WINDSTAR 01 RECALL ON REAR AXLE CRACKING

Unknown or Other
Filed Jul 22, 2016CA

THE AIR FLOW FROM AIR CONDITION STOPS PLWING WHE THE VEHICLE REACHS THE SPEED OF 40 MILES IN MOTION

Suspension
Filed Jul 7, 2016NY

HAD BRACKETS INSTALLED ON REAR AXLE ON A PREVIOUS SAFETY RECALL AND BROUGHT VEHICLE IN TODAY TO FORD FOR ANOTHER RECALL FOR INSPECTION OF BRACKETS INSTALLATION. I WAS TOLD THAT THE BRACKETS ARE CORRECTLY INSTALLED BUT MY AXLE IS BROKEN AND NEEDS TO BE REPLACED AND IS GOING TO COST ME $300.00. AXLE SHOULD HAVE BEEN REPLACED IN THE FIRST PLACE AND THERE ARE THOUSANDS OF OTHER VEHICLES WITH THE SAME ISSUE. I AM ALSO CONTACTING THE NYS ATTORNEY GENERAL.

Suspension
Filed Jul 4, 2016185,000 milesOH

SAFETY RECALL 15S27/NHTSA RECALL 15V-608, HAD MY VEHICLE INSPECTED AS PER THE RECALL WAS TOLD IT WAS FINE, LESS THAN A MONTH LATER THE REAR AXLE CRACKED CAUSING A TIRE TO BLOW. NOW THEY DO NOT WANT TO HONOR THE RECALL SOLUTION

Steering
Filed Jun 23, 2016160,000 milesIL

I RECENTLY HAD MY WINDSTAR FRONT END WORKED ON BY A LOCAL FORD DEALER, WHO WAS SUPPOSED TO TAKE CARE OF ALL RECALL ISSUES. THEY DID A CRAPPY JOB OF THAT AND NOW THE VEHICLE IS SITTING MY DRIVEWAY WITH THE AXLE SNAPPED IN HALF. HAD IT TOWED TO MY HOME WHEN IT BROKE ON THE HIGHWAY. THIS IS NOT A SAFE VEHICLE AND WE WERE VERY LUCKY NO-ONE GOT HURT.

Equipment › Appliance › Air ConditionerFire
Filed May 19, 2016106,390 milesIL

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE THE VEHICLE WAS IN MOTION, AN INTERNAL FIRE ERUPTED NEAR THE REAR AUXILIARY AIR CONDITIONING. THE CONTROLS ASSOCIATED WITH THE WIRES AND THE COVERING WERE MELTED. THE CONTACT SMELLED STRONG PLASTIC FUMES IN THE REAR OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED THAT THE COVER AND WIRES MELTED WITHOUT WARNING. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 106,390.

Suspension
Filed May 18, 2016SC

TAKATA RECALL, DUE TO RUST THE SWAY BAR BRACKET HAS BROKE FROM SUBFRAME. DIDN'T KNOW IT UNTIL I GOT IT LOOKED AT FOR AN ALIGNMENT ISSUE.

Suspension › Rear
Filed May 16, 2016131,000 milesSC

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE WAS PUSHED IN THE VEHICLE AND THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed May 6, 201695,750 milesKY

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 55 MPH AND WITHOUT WARNING, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND WOULD NOT STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,750.

Service BrakesCrash
Filed May 3, 201697,000 milesNY

I CAME UP TO A STOP SIGN, THE ENTIRE FRONT AXLE BROKE OFF THE FRAME, I LOST STEERING, BRAKES, HAD TO SLAM IT INTO PARK TO STOP. I ENDED UP ACROSS THE ROAD. THERE WAS A RECALL IN 2011 FOR THE AXLE MOUNT AND FORD DECIDED IT ONLY NEEDED A COATING ON IT, 5 SECONDS LATER WE WOULD OF BEEN ON THE HIGHWAY AND KILLED. I EMAILED FORD AND THEY SAID THE RECALL WAS STILL OPEN, THE FORD DEALER NEVER CLOSED IT, SO THEY WON'T HELP ME. THAT IS BULL, THE COATED IT AND FORGOT TO CLOSE IT OUT, THATS THEIR FAULT, I CAN TAKE PICS IF YOU WANT THEM.

Suspension
Filed Mar 28, 2016192,000 milesFL

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE ATTEMPTING TO PARK, THE REAR DRIVER SIDE AXLE FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE WAS FRACTURED AND NEEDED REPLACEMENT OR WELDING. THE AXLE WAS WELDED. A YEAR EARLIER, THE REAR PASSENGER SIDE AXLE FRACTURED AND WAS WELDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.

Service Brakes
Filed Dec 26, 2015140,000 milesWA

MY ABS AND BRAKE LIGHT HAVE BEEN INTERMITTENTLY COMING ON FOR SOME TIME. THERE WASN'T ANY CHANGE IN THE BRAKES SO I ASSUMED THERE WAS A SENSOR SWITCH OR OTHER COMPUTER RELATED ISSUE. I AM NOT A MECHANIC AND KEPT DRIVING THE VEHICLE. THE BRAKE LIGHTS STARTED TO INTERMITTENTLY STAY ON EVENTUALLY BURNING OUT BRAKE BULBS. THEN FRYING THE PART THAT THE BULB GOES INTO. I AM NOT DRIVING THE VEHICLE NOW BECAUSE I FEEL THERE'S A POTENTIAL FOR FIRE THE VEHICLE WAS ALWAYS IN MOTION WHEN THE LIGHTS CAME ON AND BRAKE LIGHTS STAYED ON. I CAN'T GET THEM TO GO OFF EVEN WITH THE CAR STOPPED AND TURNED OFF.

Steering
Filed Nov 19, 2015130,448 milesNY

THE SUBFRAME RUSTED & SWAY BAR ANCOR BRACKET BROKE LOSE. I WAS ABLE TO WEILD IT BACK ON. I NOTICED THE SUB FRAME HAD A RUST HOLE IN IT BETWEEN THE THE REPAIRS DONE BY FORD RECALL 11S16 AFEW YEARS AGO.I CALLED FORD MOTOR COMPANY ,WAS TOLD MY VAN WAS TO OLD & TO MANY MILES ON IT.I GOT RECALL FOR THE REAR AXEL [15S27] TOOK TO LOCAL DEALER AND ASKED ABOUT FRONT SUBFRAME. THEY TOLD ME IT WAS UP TO FORD .

Vehicle Speed ControlFire
Filed Nov 16, 2015100,000 milesMI

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED AND ATTEMPTING TO MAKE A TURN, THE VEHICLE PROCEEDED TO DRIVE FORWARD WITHOUT WARNING. THE VEHICLE CAUGHT FIRE AND A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Service Brakes
Filed Nov 16, 201555,000 milesNY

ABS AND BRAKE LIGHTS LIGHT INTERMITTENTLY IN WARM WEATHER. OBD II CODE- C1185. DEALER SAYS IT LIKELY NEEDS ECU AND HCU REPLACED. THIS IS APPARENTLY A COMMON PROBLEM. HTTPS://DUCKDUCKGO.COM/?Q=WINDSTAR+C1185

Suspension
Filed Nov 13, 2015125,000 milesMI

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A SCHEDULED MAINTENANCE AND WAS INFORMED BY THE MECHANIC THAT THE REAR AXLE WAS SEVERELY RUSTED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) AND THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE PREVIOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Suspension
Filed Nov 12, 2015154,000 milesMA

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). WHILE THE VEHICLE WAS AT THE DEALER, THE TECHNICIAN FOUND THAT THE AXLE WAS CRACKED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE AXLE WOULD BE REPLACED UNDER THE RECALL, BUT THE DEALER WAS CHARGING FOR LABOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,000.

Suspension
Filed Nov 12, 2015MI

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT PASSENGER TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE AND THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Suspension › Rear
Filed Nov 12, 2015318,000 milesNY

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE TECHNICIAN NOTICED THAT THE REAR AXLE WAS BENDING AND CAUSED THE REAR DRIVER AND PASSENGER SIDE TIRES TO WEAR UNEVENLY. THE VEHICLE WAS REPAIRED DUE TO A PREVIOUS RECALL ON THE AXLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 318,000.

Suspension
Filed Nov 9, 2015IL

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. AFTER THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE TECHNICIAN STATED THAT THE REAR AXLE WAS CRACKED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED DUE TO THE TECHNICIAN STATING THAT THE ORIGINAL RECALL REPAIR WAS PERFORMED PROPERLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Suspension
Filed Nov 3, 2015182,000 milesNJ

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE RECEIVED THE INITIAL REPAIR FOR NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION) IN MID OCTOBER OF 2010. THE REMEDY DID NOT REPAIR THE VEHICLE. THE DEALER INSTALLED REAR AXLE BRACKETS THAT DID NOT SUPPORT THE FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A CRACK IN THE REAR FRAME. THE MECHANIC STATED THAT THE BRACKETS NEEDED TO BE REMOVED TO REPAIR THE CONDITION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) AND THE DEALER SCHEDULED THE REPAIR FOR NOVEMBER 11, 2015. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE UNREASONABLE APPOINTMENT DATE. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO REMEDY THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.

Suspension
Filed Nov 2, 2015NY

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE REAR DRIVER SIDE AXLE FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE AXLE FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Service Brakes
Filed Nov 1, 2015115,000 milesIN

MY ABS LIGHT AND BRAKE LIGHT AND TRACTOIN CONTROLL LIGHTS ARE ALL ON AT ALL TIMES NOWAND MY SPEED DOMITOR HAS SLOWLY GONE OUT ON MY 2001 WINDSTAR SEL THE DATE BELOW IS AN APROX

Service Brakes
Filed Oct 30, 2015IL

MY ABS AND BRAKE LIGHTS CONTINUALLY COME ON AND OFF AND SEEMS LIKE A FAULTY ISSUE WITH THE ELECTRONICS, BUT IT RENDERS THE ABS ENTIRELY USELESS WHEN ON. I HAVE ASKED AROUND IF THERE WAS AN OFFICIAL RECALL AS THIS SEEMS TO BE A COMMON ISSUE AND WAS DIRECTED TO REPORT THIS ON THIS SITE. I RECENTLY HAD THE CODES SCANNED SPECIFICALLY AND THERE WERE SO MANY TRIGGERED IT WAS RIDICULOUS. I WAS TOLD THAT IT'S A FAULTY ISSUE WITH THIS MAKE AND MODEL AND A REPAIR WOULD COST IN THE THOUSANDS. IT SURE SEEMS LIKE FORD WOULD HAVE A RECALL ON THIS FAULTY SAFETY ISSUE. SOMETIMES THE LIGHT IS ON WHEN I START THE VAN, SOMETIMES IT COMES ON AFTER A DRIVE FOR A LITTLE, BUT ONCE IT'S ON IT STAYS ON UNTIL THE VAN IS STOPPED AND SHUT OFF. I'VE READ THAT IT COULD DEAL WITH THE HEAT AND/OR CORROSION ISSUE OF EXPANDING ALUMINUM PLATE. BASED ON THE INCONSISTENCY OF THE LIGHT IT WOULD APPEAR THAT AT TIMES THE COMPUTER AND ABS IS WORKING WHEN IN COOLER SITUATIONS. IT'S BEEN HAPPENING FOR A WHILE NOW BUT IS SOMETHING I'VE BEEN TOLD THAT DOESN'T IMPACT MAIN BRAKING SO IT'S HARD TO JUSTIFY THE COST OF FIXING AN ELECTRONIC PIECE... IS THERE A RECALL FOR THIS THAT I WAS NOT NOTIFIED ABOUT BEING THE SECOND OWNER? I PICKED A RANDOM DATE FOR THE 'WHEN DID THIS HAPPEN' AS I'M UNSURE HOW LONG IT'S BEEN OCCURRING BUT WAS AN ISSUE WITH MY DAD BEFORE WE PURCHASED FROM HIM.

Suspension
Filed Oct 27, 201597,000 milesIL

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE CONTACT RECEIVED A SECOND NOTIFICATION, NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE REINFORCEMENT BRACKETS THAT WERE INSTALLED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION), WERE PROPERLY INSTALLED; HOWEVER, THE REAR AXLE FRACTURED. THE VEHICLE WAS UNABLE TO BE REPAIRED UNDER THE RECALL DUE TO THE FRACTURED AXLE. THE CONTACT WAS TOLD THAT THE REAR AXLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. UPDATED 05/20/16*LJ *JS

Structure › Body
Filed Oct 24, 2015137,000 milesOH

IN MARCH 2015, I REPORTED TO FORD THAT THE REAR AXLE BROKE IN HALF WHILE DRIVING. WE HAD BEEN DRIVING DOWN THE INTERSTATE 10 MINUTES BEFORE GOING 70 MPH. IF IT HAD BROKEN THEN, MY HUSBAND AND TWO DAUGHTERS (13, 15) WOULD HAVE MOST CERTAINLY BEEN KILLED. HOWEVER, GOD SPARED US BECAUSE WE WERE ONLY GOING 30 MPH ON A SIDE STREET WHEN THE AXLE FAILED. WHEN I REPORTED IT, FORD TOLD ME THAT THE REAR AXLE RECALL ( I HAD PERFORMED IN 2012) WARRANTY HAD EXPIRED. ALSO, ANY PRIVATE MECHANICS I APPROACHED SAID IT WAS A FORD RECALL AND WOULD NOT PERFORM THE REPAIR. SO, AT 137,000 MILES WE JUNKED THE VEHICLE AT A JUNK YARD BECAUSE WE COULDN'T GET IT REPAIRED.

Suspension
Filed Oct 19, 2015179,000 milesMI

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE REVERSING AT APPROXIMATELY 1 MPH, THERE WAS AN EXPLOSION ON THE REAR PASSENGER SIDE NEAR THE REAR TIRE. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE AFTER THE TIRE WAS REPAIRED. THE TIRE HAD FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR AXLE HAD FRACTURED AND THAT THE VEHICLE NEEDED TO BE TOWED TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.

Structure › Body
Filed Oct 14, 2015186,000 milesOH

AFTER NOTICING WOBBLING OF MY BACK TIRE DRIVING MY DAUGHTER HOME FROM SCHOOL MY FATHER LOOKED AT ME VEHICLE TO NOT ONLY SEE THAT MY REAR AXEL HAD CRACKED (IN PROCESS OF INSEPCTION FOR RECALL REPAIR ON THAT) BUT ALSO NOTUCE THE THE FRONT SUB FRAME IS RUSTING SO MUCH THAT EVERYTHING ATTACHED TO IT IS STARTING TO DETACH.

SuspensionCrash
Filed Oct 8, 2015MD

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 45 MPH AND MAKING A LEFT TURN, THERE WAS AN ABNORMAL SOUND. THE REAR AXLE FRACTURED AND THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Suspension
Filed Sep 26, 2015NY

THE SUBFRAME IN THE FRONT HAD CRACKED AFTER HAVING THE REPAIR/RECALL DONE BY FORD. THIS IS THE PASSENGER SIDE, RIGHT BY THE MOUNT TO THE BODY.

Unknown or Other
Filed Sep 24, 2015GA

BETWEEN MY MARCH 2015 OIL CHANGE AND MY JULY 30 2015 OIL CHANGE THE CONTROL ARMS BROKE AND COMPLETELY RUINED A TIRE ALL THE WAY AROUND THE TIRE. CHEWED IT UP VERY BADLY PUTTING ME AT RISK FOR AN ACCIDENT FROM A BLOW OUT OR LOSS OF CONTROL. I DON'T KNOW EXACTLY WHEN THE PROBLEM OCCURRED. THE PROBLEM WAS FOUND BY THE SHOP AT THE OIL CHANGE. I AM FINDING ONLINE WHERE THERE IS MUCH CONCERN ABOUT THE CONTROL ARMS ON THESE VEHICLES. BOTH FRONT LOWER CONTROL ARMS WERE REPLACED BY THE SHOP. THE BROUGHT ONE OF THE TIRES INTO THE LOBBY FOR ME TO SEE AND IT WAS ABSOLUTELY CHEWED UP ALL THE WAY AROUND THE TIRE. IT IS A WONDER I DID NOT HAVE AN ACCIDENT.

Wheels
Filed Sep 23, 2015135,000 milesWI

WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS, I HEARD A CRUNCHING SOUND IN THE REAR OF THE VEHICLE. THE VEHICLE THEN BEGAN TO SWAY ON THE ROAD. I HAD TO SLOW MY SPEEDS AND PULL OVER AT A SAFE SPOT, WHICH WAS A PARKING LOT TO INSPECT WHAT THE ISSUE WAS. AFTER INSPECTION, I NOTED THE PASSENGER REAR TIRE WAS AT AN ANGLE WITH THE TOP OF THE TIRE INWARD TOUCHING THE FRAME. I TOOK THE VEHICLE TO THE CLOSEST REPAIR SHOP WHERE I FOUND FROM THEIR INSPECTION THAT THE AXLE WAS BROKE AND THE VEHICLE WAS NOT DRIVEABLE. MY VEHICLE WAS PART OF THE FORD WINDSTAR AXLE RECALL, WHICH WAS SERVICED BY THE LOCAL FORD DEALER IN 2012. THIS VEHICLE HAD THE REINFORCEMENTS ADDED TO THE AXLE IN 2012. THE AXLE BROKE BETWEEN THE REINFORCED PLATES WELDED TO THE AXLE DURING THE RECALL CHECK. NOW AFTER TOWING THE VEHICLE BACK TO THE LOCAL FORD DEALER FOR INSPECTION, I FIND OUT THAT FORD WILL NOT STAND BEHIND THE ISSUE AND NOT REPAIR OR REPLACE THE AXLE DUE TO THE LENGTH OF TIME FROM THE RECALL. I FEEL LUCKY THAT I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE WHEN THE AXLE BROKE.

Service Brakes
Filed Sep 20, 201584,507 milesWA

WHEN I STARTED THE VEHICLE TO GO SHOPPING EVERYTHING SEEMED FINE TILL I GOT ABOUT 25 MILES FROM MY HOUSE THAT IS WHEN I GOT STOPPED AT MY FIRST RED LIGHT THAT WHEN I WAS WAITING FOR THE LIGHT TO TURN GREEN THE ABS AND PARK BRAKE LIGHTS CAME ON SO I PULLED OVER AT MY NEAREST CONVENIENCE SHUT THE VAN OFF CHECKED UNDER THE HOOD AND EVERYTHING LOOKED FINE, I GOT BACK INTO THE VAN AND THE LIGHTS WENT OUT, FINISHED MY SHOPPING THE ABOUT 4 MINUTES AFTER I STARTED THE VAN TO COME HOME WHILE WAITING IN TRAFFIC THE LIGHTS CAME BACK ON BUT THE BRAKES FELT FINE SO I DROVE IT HOME. I HAD A BRAKE SHOP CHECK IT OUT AND THEY DETERMINED THAT IT WAS THE ABS CONTROL MODULE (EBCM TO BE EXACT) AND THAT IT WAS SAFE TO DRIVE IT JUST WOULDN'T HAVE ABS FUNCTIONING WHEN THE LIGHT COMES ON, CONTACTED FORD DEALERSHIP ABOUT THE ISSUE BUT WHEN THEY CHECKED IT THE LIGHT WAS OUT AND SAID THERE WAS NOTHING WRONG AND BECAUSE IT WASN'T A RECALL NOTHING CAN BE DONE ABOUT IT AND IF I WANTED IT BROUGHT IN TO FIX IT IT WOULD COST ME $785 DOLLARS. SO I LOOKED ONLINE AND IT SEEMS TO BE A COMMON OCCURRENCE WITH THIS VEHICLE AND TO ME A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY THE MANUFACTURER AND FIXED AS IT SEEMS THAT IT IS A BAD SOLDER-JOINT IN THE EBCM THAT IS CAUSING THIS ERROR AND COULD POTENTIALLY CAUSE A FIRE FROM WHAT I READ IN ONLINE POSTS. I AM NOT LOOKING FOR A FREE FIX I JUST WANT FORD TO STEP UP AND FIX THE SAFETY ISSUES ON VEHICLES THEY MAKE

Engine
Filed Aug 30, 2015193,000 milesSC

THIS VEHICLE HAS SHUT OFF ON ME WHILE DRIVING SEVERAL TIMES. DURING THE LATEST EVENT WHICH OCCURRED WHILE GOING APPROXIMATELY 30 MPH AND THE MINIVAN JUST SHUTS OFF WITHOUT WARNING. THERE IS NOT A STALLING WARNING OR ANYTHING. ALL LIGHTS APPEAR ON THE DASH AND IT IS VERY DIFFICULT TO STEER THE VAN WHEN IT HAPPENS. IN ORDER TO GET THE VEHICLE TO RESTART YOU HAVE TO TURN IT OFF WITH THE KEY AND THEN START IT UP AGAIN. I HAVE INVESTIGATED THIS PROBLEM ONLINE AND THERE ARE MANY, MANY PEOPLE COMPLAINING OF THIS. I'M VERY SURPRISED TO SEE THAT A RECALL HAS NOT BE MADE. WITH MOST OF THE COMPLAINTS I'VE SEEN ONLINE MANY OF THE MECHANICS DO NOT SEEM TO KNOW WHAT THE PROBLEM IS. IT'S SCARY TO SEE THAT MANY OF US ARE COMPLAINING OF THE SAME THING. DURING SOME OF THE OTHER INCIDENTS IT ALSO SEEMED TO HAPPEN DURING LOWER SPEEDS SUCH AS 5 OR 10 MPH HOWEVER TWICE IT HAPPENED GOING HIGHER SPEEDS, ONCE AT 25 MPH AND THE OTHER AT 30 MPH. THANK YOU FOR CHECKING INTO THIS. *TR

Suspension
Filed Aug 26, 2015182,000 milesNE

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A WHISTLING SOUND COMING FROM THE PASSENGER SIDE. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. WHILE DRIVING APPROXIMATELY 30 MPH OVER A MAN HOLE COVER, THE VEHICLE JERKED TO THE LEFT AND RIGHT. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS WHEN THE VEHICLE DROVE OVER ANY TYPE OF BUMPS, CRACKS, AND MAN HOLE COVERS ON THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 182,000. MA 10/16/15 *CN

Structure › Body
Filed Aug 20, 201561,400 milesIN

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A KNOCKING NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRAME ENGINE CROSS MEMBER WAS CORRODED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE) WAS PERFORMED APPROXIMATELY 4 YEARS AGO. THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED ADDITIONAL FAILURES RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,400.

Suspension
Filed Aug 17, 2015139,000 milesMI

WHILE DRIVING THIS VEHICLE THE REAR AXLE BROKE; THERE IS A RECALL ON THIS VEHICLE DUE TO CORROSION OF THE REAR AXLE AND POSSIBLY BREAK. IN 2011 THIS VEHICLE WAS TAKEN IN FOR RECALL REPAIRS ON THE REAR AXLE. THERE WAS APPROXIMATELY 99000 MILES ON IT. THE REPAIRS PERFORMED WERE AS FOLLOWS: THEY SPRAYED ANTI CORROSION ON THE AXLE AND PUT TWO SUPPORT BRACKETS ON THE AXLE. THE REAR AXLE CRACKED UNDER THE BRACKET. I BELIEVE THE BRACKET MAY HAVE TRAPPED MORE WATER AND SALT AND MADE IT WORSE. THE BRACKET DID NOT SUPPORT THE AXLE AT ALL. THE AXLE FELL TO THE GROUND AS IF THERE WAS NO BRACKET AT ALL. THE VEHICLE CURRENTLY HAS 139000 MILES ON IT. I FEEL FORD SHOULD TAKE FULL RESPONSIBILITY FOR THE COST OF THE REPAIR OF THE REAR AXLE. THIS IS MY DAUGHTERS FAMILY VAN. HER AND HER HUSBAND, ALONG WITH THEIR TWO YOUNG DAUGHTERS,DRIVE ALL OVER THE COUNTRY IN THIS VEHICLE. BY THE GRACE OF GOD NOBODY WAS HURT IN THIS VEHICLE. HOW CAN FORD BE HELD RESPONSIBLE FOR THIS?

Suspension
Filed Aug 14, 2015100,000 milesMO

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD AN ABNORMAL SOUND. THE CONTACT TOOK THE VEHICLE TO A SERVICE STATION AND THE MECHANIC STATED THAT THE ABNORMAL NOISE WAS AN AXLE ISSUE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Power Train
Filed Aug 5, 2015140,361 milesPA

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE REAR OF THE VEHICLE FAILED TO STAY IN POSITION. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE TILTED INWARDS. IN ADDITION, THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE AFTER INSPECTING THE VEHICLE, THE AXLE FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 12V193000 (POWER TRAIN ) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,361.

Steering
Filed Jul 27, 2015161,000 milesIN

WE WISH TO BE CONTACTED AND HAVE MULTIPLE ISSUES TO REPORT. (1) ODI REQUEST FOR INFORMATION REGARDING ENGINEERING ANALYSIS EA10-007 SUB FRAME AND (2) ISSUES OF COMPLIANCE WITH SAFETY RECALL PROCEDURES AND WHAT WE BELIEVE TO BE FRAUDULENT AND ILLEGAL ACTIONS. SPACE IS INADEQUATE BUT WILL TRY TO SUMMARIZE. VEHICLE SUBFRAME FAILED AT BOTH PASSENGER AND DRIVER SIDE REAR MOUNTS AND THEREBY CAUSED SEPARATION OF THE STEERING COMPONENTS AND COMPLETE LOSS OF STEERING, LOSS OF BRAKES, AND LOSS OF TRANSMISSION CONTROL. THE OWNER USED THE ONLY MEANS AVAILABLE TO STOP THE VEHICLE BY TURNING OFF THE IGNITION KEY AND 'RIDING IT OUT.' SUBFRAME COMPONENTS AND THE ENGINE/TRANSMISSION HAD BEEN IN CONTACT WITH PAVEMENT. LARGE PORTIONS OF THE SUBFRAME APPEAR TO BE MISSING FROM THE VEHICLE. THE EXHAUST SYSTEM WAS SEVERED. THE TRANSMISSION LINKAGE PULLED AWAY AND AS STATED THE STEERING COMPONENTS SEPARATED. WHAT IS BELIEVED TO BE THE AIR BAG CABLE BECAME WRAPPED AROUND THE STEERING COMPONENTS. VEHICLE WAS TOWED TO A DEALERSHIP WHICH REFUSES TO INSPECT, DISCLOSE, PHOTOGRAPH, OR ALLOW TO BE PHOTOGRAPHED THE MASSIVE DAMAGE WHILE DECLARING THE VEHICLE "REPAIRABLE" AND THE "REPAIRS HAVE TO BE DONE." AT ISSUE ARE DECLARATIONS THAT UNDER THE RECALL THAT "RESPONSIBILITY" RESTS WITH THE OWNER AND A "RIGHT TO DENY COVERAGE." A DEMAND THAT REPAIRS BE SCHEDULED OR THE VEHICLE BE TOWED FROM THE CAR LOT WITH A DEMAND THAT A DOCUMENT BE SIGNED WHICH AMOUNTS TO A RELEASE AND COMPLETE MISREPRESENTATION OF THE FACTS

Suspension
Filed Jul 23, 201575,000 milesIL

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR END OF THE VEHICLE BEGAN SWAYING. THE CONTACT NOTICED THAT THE TWO REAR TIRES WERE FACING INWARDS. THE CONTACT MANEUVERED TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR AXLE WAS CRACKED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION) THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Suspension
Filed Jul 7, 2015132,000 milesWI

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 35 MPH OVER A BUMP OR POTHOLE IN THE ROAD, THE REAR OF THE VEHICLE BEGAN TO SWAY ABNORMALLY FROM LEFT TO RIGHT. THE CONTACT ALSO STATED THAT THE TIRES SOUNDED AS IF THEY WERE WHISTLING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 132,000.

Structure › Body
Filed Jul 6, 2015115,000 milesOH

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE WAS BENT AND NOTICED THAT THE SUB FRAME WAS RUSTED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE). HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Service Brakes
Filed Jul 5, 2015178,000 milesMI

ABS FAILURE, READING CODE C1185 AND MANY OTHER C CODES REFERENCING CIRCUIT FAILURES AT EACH WHEEL.

Wheels
Filed Jun 30, 2015177,000 milesMI

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE RIGHT PASSENGER SIDE TIRE FAILED AND NOTICED THAT THE SUB FRAME ROTTED OUT WHILE INSTALLING THE SPARE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.

Electrical System
Filed Jun 28, 2015WI

MY 2001 FORD WINDSTAR VAN STARTED LIGHTING UP ON THE DASH WHILE DRIVING THEN WOULD GO OUT, KEPT GETTING WORSE. NOW THE ABS AND BRAKE LIGHT STAYS ON ALL THE TIME, ALSO MY LOW TIRE LIGHT AND THERE IS THE PROPER IN AIR IN TIRE. IN APRIL 17TH 2015, MY SPEEDOMETER STARTED ACTING UP, WOULD NOT REGISTER THE SPEED I WAS TRAVELLING. I WOULD SHUT DOWN THE MOTOR AND WHEN I RESTARTED MOVING AGAIN THE NEEDLE WOULD JUMP AND START REGISTERING THE PROPER SPEED. WHEN I STOPPED AGAIN IT WOULD DO THE SAME THING AGAIN. I COULD PUT THE CRUISE ON AND GUESS WHAT SPEED I WAS AT, I WAS LUCKY THAT I DID NOT GET STOPPED FOR GOING TO FAST. LATELY, I HAVE NOT BEEN ABLE TO SET THE CRUISE. TODAY THE SPEEDOMETER WOULD NOT WORK, THEN IT CAME ON. IT IS FRUSTRATING NOT KNOWING WHAT SPEED I AM TRAVELLING. I NEED MY VEHICLE TO GET TO DOCTOR APP'TS AND GROCERY SHOPPING. THIS IS MY COMPLAINT, WHAT CAN BE DONE ABOUT IT.

Service Brakes
Filed Jun 21, 2015101,000 milesMI

INTERMITTENT ABS AND BRAKE WARNING LIGHTS ON SINCE 2009 - 6 YEARS WITHOUT RELIABLE ABS BRAKING SYSTEM DUE TO A POOR MANUFACTURING ISSUE AND STILL NO RECALL. PLEASE INVESTIGATE!!

Unknown or Other
Filed Jun 19, 2015126,000 milesOH

I WAS DRIVING DOWN THE ROAD ABOUT 35 MPH WHEN MY GAUGES STARTED TO BOUNCE BACK AND FORTH LIKE CRAZY UNTIL 1 OF THEM BROKE OFF. I MANAGE TO FIX THE BROKEN GAUGE AND THEN ABOUT 5 DAYS LATER IT HAPPENED AGAIN. I MANGED TO FIX IT ONCE AGAIN AND NOW IT'S DOING IT MORE OFTEN. I'VE HAD THE ALTANATOR CHECKED, BATTERY CHECKED, AND I'VE HAD THE CODES PULLED ON IT AND THERE IS NO CODES ON IT.

Suspension
Filed Jun 16, 2015209,000 milesCT

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EMITTED A LOUD ABNORMAL NOISE FROM THE REAR DRIVER SIDE. THE CONTACT DISCOVERED THAT THE REAR DRIVER SIDE TIRE WAS ANGLED AT 90 DEGREES TOWARDS THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). WHEN THE VEHICLE WAS BROUGHT TO THE DEALER TO BE REPAIRED UNDER THE RECALL, THE MECHANIC STATED THAT THE REPAIR WAS NOT NECESSARY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000.

Suspension › Rear
Filed Jun 12, 2015102,000 milesWI

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED. ONCE THE CONTACT PARKED THE VEHICLE AT HIS RESIDENCE, THE REAR DRIVER SIDE WHEEL COLLAPSED DUE TO THE REAR AXLE MALFUNCTIONING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Ford Windstar → · Every Windstar year → · How the figures are calculated →