2001 Ford Windstar complaints

NO SUMMMARY LISTED FOR ABOVE VEHICLE. *AK

AT 20-25MPH FRONT RIGHT WHEEL BOLTS AND NUTS SEPARATED, CAUSING DAMAGE TO VEHICLE. DEALER IS INSPECTING VEHICLE.*AK

I PURCHASED THE VEHICLE ON NOVEMBER 10, 2001. THE VEHICLE HAD BEEN BROUGHT FROM ANOTHER DEALER, AND WHEN I PICKED IT UP, IT WAS PURPORTED TO HAVE BEEN EXAMINED AND EVERYTHING WORKING. WHEN I GOT A FEW MILES DOWN THE ROAD, I NOTICED THAT THE AIR BAG LIGHT WAS FLASHING. I CALLED THE DEALERSHIP AND WAS TOLD TO TAKE IT TO A DEALER AS SOON AS POSSIBLE AND HAVE IT CHECKED. SINCE IT WAS SATURDAY, I HAD TO WAIT UNTIL THE NEXT WEEK TO HAVE IT CHECKED. I WAS TOLD AT PRESTIGE FORD THAT THE AIR BAG SENSOR MODULE WAS NOT THE RIGHT ONE FOR MY CAR. THE CAR WAS MANUFACTURED 3 DAYS AFTER THE MODULES CHANGED FOR THE NEW CARS. THEY ORDERED THE PART, I CAME BACK A WEEK LATER TO HAVE IT REPAIRED. THE COMPUTER STILL SHOWED A PROBLEM, AND MECHANIC SAID THAT HE HAD REPLACED THE PART BUT WOULD HAVE TO CONTACT FORD TO SEE WHAT TO DO ABOUT THE OTHER PROBLEM. A WEEK LATER HE CALLED AND SAID HE HAD NOT REACHED FORD YET. I SAID THAT MY AIR BAG WORKED, THOUGH, AND HE SAID NO. THE NEXT DAY I WAS STRUCK BY ANOTHER VEHICLE IN A FRONT END CRASH. WE STRUCK AT APPROX. SAME ANGLE AND BOTH AIR BAGS DEPLOYED. MINE DID NOT. I STOPPED WHEN I SAW HER COME OVER ON WRONG SIDE OF THE ROAD. SHE HIT ME AT APPROX. 35 MPH. MIDDLE SEAT IN THE CAR CAME OUT OF THE ANCHORS. I HIT THE STEERING WHEEL AND WAS THROWN AGAINST THE DOOR. I WAS INJURED, NECK, CHEST, ARM, SIDE. I BELIEVE THE VEHICLE WAS DEFECTIVE, I WAS ALLOWED TO DRIVE IT WITHOUT THE OFFER OF A LOANER, AND I FEEL THAT THE AIR BAG COULD HAVE DIMINISHED MY INJURIES. I AM

BOTH REAR SHOCKS HAVE BROKEN WHILE TRAVELING AT HIGHWAY SPEED OF 65-70 MPH. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

WHILE DRIVING APPROXIMATELY 20 MPH FRONT LEFT SIDE AXLE BROKE. DEALER AND MANUFACTURER WERE CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS CONCERNING THIS MATTER.*AK

I HAVE REPEATEDLY CONTACTED MY DEALER FOR THE PROBLEMS THAT EXIST WITH MY VEHICLE. THE BRAKES FAIL AFTER PROLONGED PRESSURE AT RED LIGHTS. I WAS TOLD TO SET MY PARKING BRAKES TO ADJUST. I HAD TWO LARGE BUMPS ON THE STEERING WHEEL. I WAS TOLD THAT IT WAS A BROKEN BEARING AND THEY REPLACED MY STEERING WHEEL AND FIXED THE BROKEN BEARING. THE NEW WHEEL HAS THE EXACT SAME BUMPS. I WAS TOLD NOT TO WORRY ABOUT IT. THE AIR CONDITIONER WAS MAKING GRINDING SOUNDS. THE COMPRESSOR WAS REPLACED. THE ENIGE HAS A TICKING NOISE WHEN VEHICLE IS IN GEAR BUT STOPPED WITH BRAKE. I WAS TOLS THIS IS THE INJECTORS AND NOTHING WAS WRONG. THE VAN STALLS AT ANY SPEED FOR NO REASON AFTER LONG PERIODS OF DRIVING. I WAS TOLD IT WAS MY ALTERNATOR. I HAVE HAD MY VAN NOT LONG AND ALREADY HAVE A REBUILT NEW VAN. I WENT TO THE DEALER AND DROVE ANOTHER VAN. NONE OF THE ABOVE PROBLEMS WERE SEEN. I WAS TOLD THERE IS NOTHING THAT I COULD DO BUT TO TRADE IN AND PAY MEGA BUCKS FOR ANOTHER ONE. MY VAN HAS BEEN IN THE SHOP FOR 9 DAYS THE FIRST TIME AND 15 DAYS THE SECOND TIME. I FEEL I HAVE BEEN WRONGED BY THE FORD MOTOR COMPANY AND I SHOULD BE GIVEN A VEHICLE THAT I CAN DRIVE AND FEEL SAFE IN. I FEEL THAT THE VEHICLE HAS MORE PROBLEMS THEN THE 1980 AEROSTAR THAT I REPLACED WITH THIS ONE. PLEASE LET ME KNOW IF THERE IS ANYTHING THAT I CAN DO TO SOLVE THIS PROBLEM. IF THERE IS NOTHING, THEN PLEASE WARN OTHERS FROM THE PROBLEMS THAT I HAVE ENCURRED.*AK

I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY, BECAUSE OF AN UNDIAGNOSED HUMMING NOISE IN MY 2001 FORD WINDSTAR. THE NOISE IS A HIGH PITCHED, HUMMING SOUND THAT OCCURS SPORADICALLY, AND INTERMITENTLY, EVERY TIME WE DRIVE THE VEHICLE. THE NOISE CAN OCCUR WHILE THE VEHICLE IS IN PARK, AND WHEN THE VEHICLE IS IN MOTION, BUT THE NOISE NEVER FAILS TO OCCUR, INTERMITENTLY, WHILE THE VEHICLE IS ON. THE NOISE IS LOUD ENOUGH TO BE HEARD ABOVE THE RADIO AT NORMAL VOLUME. IT OCCURS FREQUENTLY, USUALLY IN 30 SECOND SPURTS, AND 3 TO 5 MINUTE INTERVALS. WE JUST PURCHASED THE VEHICLE A MONTH AGO. I HAVE NOTICED THE SOUND EVER SINCE. AT FIRST, I THOUGHT IT WAS THE SOUND OF THE WIND HOWLING. I HAVE TAKEN IT BACK TO THE DEALERSHIP TWICE (ED SCHMID FORD). THE DEALERSHIP ALSO DETECTED THE NOISE, BUT FAILED TO DIAGNOSE AND SOLVE THE PROBLEM. IT SOUNDS LIKE A FAULTY MECHANICAL/OPERATIONAL NOISE, RATHER THAN A SQUEAK AND RATTLE NOISE.*AK

TO SUMMARIZE, WE BOUGHT A 2001 NEW FORD WINDSTAR VAN ON OCT. 6 FROM COURTESY FORD. THE BRAKES FAILED ON OCT. 8, CAUSING AN ACCIDENT WITH SLIGHT DAMAGE. THE VAN WAS TOWED TO A FORD DEALERSHIP IN WRAY, WHERE THEY WERE UNABLE TO FIND A PROBLEM WITH THE BRAKES. FORD, THROUGH THEIR CORPORATE OFFICE, OFFERED AN EXTENDED WARRANTY OF 5 YEARS. THEY ALSO STATED THAT THEY HAD SENT AN ENGINEER FROM DENVER TO WRAY WHO WAS ALSO UNABLE TO FIND A PROBLEM WITH THE BRAKES. I HAVE A SIGNED DOCUMENT FROM THE SERVICE MANAGER IN WRAY STATING THAT NO ONE HAS COME TO LOOK AT THE VAN. NEITHER MY WIFE NOR I FEEL THAT THIS VEHICLE IS SAFE TO DRIVE, ESPECIALLY SINCE FORD HAS LIED TO US REGARDING THEIR DIAGNOSIS OF THE PROBLEM. WE DO NOT FEEL COMFORTABLE PUTTING OURSELVES AND/OR OUR GRANDCHILDREN AT RISK WHEN THERE SEEMS TO BE NO EXPLANATION FOR WHY THE BRAKES FAILED INITIALLY. I HAVE MUCH DOCUMENTATION AND A CHRONOLOGY OF THE EVENTS THAT BROUGHT US TO WHERE WE ARE TODAY. THE MOST FRUSTRATING PART OF THIS WHOLE DEAL IS FORD'S RELUCTANCE TO EVEN RESPOND TO OUR CALLS AND LETTERS. WE SIMPLY WANT A VEHICLE THAT IS FREE FROM DEFECTS. THIS IS THE FIRST NEW VEHICLE THAT WE HAVE EVER OWNED. YOUR SERVICE COMES HIGHLY RECOMMENDED TO US AND WE WOULD APPRECIATE ANY HELP YOU CAN OFFER. I CAN BE CONTACTED ANYTIME AT THE ABOVE NUMBER OR ON MY CELL PHONE (970) 630-3328.*AK

WHILE STOPPING VEHICLE STALLED AND DIED WITHOUT WARNING. DEALER WAS INSPECTING VEHICLE . PLEASE PROVIDE FURTHER INFORMATION.*AK

RECALL 01 V 262 000/AUX A/C BLOWER MOTOR WIRING: DEALER; FULLENTON FORD; SUMMERVILLE, NJ; PHONE # 908/722-2500)UNABLE TO SCHEDULE APPOINTMENT NO SOONER THEN LAST WEEK OF NOVEMBER OR SOMETIMES IN DECEMBER; SEEKING HELP FROM NHTSA IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

REOCCURRING ENGINE LIGHT COMING ON AFTER VECHICLE IN FOR FIRST COURTESY SERVICE. DEALERSHIP CANNOT DETERMINE EXACT PROBLEM. SO FAR HAVE REPLACED FUEL PUMP ASSEMBLY, PRESSURE TRANSDUCER AND ASBLY FUEL VAPOR CONTROL. NO SUCCESS. REPORTED PROBLEM TO MANUFACTURER AND AWAITING A DESICION FROM REGIONAL ENGINEER FOR A POSSIBLE VEHICLE EXCHANGE.

TRANSMISSION ROLLS OR SLIPSWHEN ON ANY INCLINE WHEN IN ANY GEAR (D,1,2 OR R)

UPON IMPACT BOTH SEAT BELTS DID NOT LOCK, AND AIR BAGS DID NOT DEPLOY FOR THE DRIVER OR THE PASSENGER.*AK

NHTSA RECALLS 01V261000 AND 01V207000. DEALER HAS BEEN CONTACTED FOR REPAIRS. DEALER FAILED TO RETURN PHONE CALLS OVER A TWO WEEK PERIOD, AFTER FILING A COMPLAINT WITH NHTSA, THE DEALER SCHEDULED AN APPOINTMENT. *SLC

WINDSHIELD HAS BROKEN ON TWO SEPARATE OCCASIONS WHEN DEBRIS FROM TRAVELING HIT WINDSHIELD. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

THE TAIL PIPE STICKS OUT VERY FAR AND HAS VERY SHARP POINTS ON IT. SON PUNCTURED HIS LEFT KNEE ON ONE OF THE POINTS. IT DUG INTO HIS KNEE AND LEFT A GAPPING HOLE WHICH NEEDED STITCHES. TAIL PIPE STICKS OUT TOO FAR AND THE END SHOULD BE EVEN ALL AROUND.

NOTICED A SQUEAKING SOUND UNDER DRIVERS SIDE FOUND TWO DEFECTIVE TIE RODS.*AK

THIS FORM WAS FILLED OUT TWO DAYS AGO AND I COULDN'T GET THE FORM TO DO WHAT I WANTED. THE FIRST REPORT ON THIS VEHICLE INVOLVED A CRAKED CERAMIC FITTING AT THE TOP OF THE GAS TANK. THIS REPORT INVOLVES A SUDDEN AND RAPID LOSS OF FUEL TO WHICH THE FIRE DEPARTMENT SAID COULD HAVE RESULTED IN A FIRE AND A SUBSEQUENT EXPLOSION. PLEASE REFER TO MY REPORT OF TWO DAYS AGO. THANK YOU.*AK

THIS VEHICLE WAS SERVICED ON 7/12 AND ON THE WAY HOME THE ENGINE LIGHT CAME ON. I CONTACTED THE DEALER AND TOOK THE VEHICLE IN FOR CORRECTION. FINALLY DETERMINED THAT A CERAMIC PLUG AT THE TOP OF THE GAS TANK HAD CRACKED. NEEDED TO REPLACE ENTIRE TANK AND IT WAS. TWO WEEKS LATER DRIVING AND A BIG TIME GAS LEAK DEVELOPED-FIRE DEPT CALLED AND VEHICLE TOWED FOR REPAIR. FIRE DEPARTMENT STATED THAT WE WERE LUCKY THAT THERE WAS NOT A FIRE AND ENSUING EXPLOSION. THERE WAS ANOTHER WINDSTAR AT THE DEALER AT THE SAME TIME WITH THE SAME PROBLEM. *AK

THE POWER REAR DOORS ATTEMPT TO SHUT BUT THEN FAIL TO LATCH LEAVING THE DOORS AJAR. THIS HAPPENS REGULARLY DURING HOT WEATHER. MY DAUGHTER WAS INJURED WHEN BOTH DOORS FAILED TO LATCH AND THEN THE CHILDREN SHUT THE DOOR MANUALLY (NON-POWER ASSIST) INJURING HER FINGERS IN THE DOOR. THIS PROBLEM WITH THE FAILURE TO LATCH HAS BEEN REPORTED BY OTHER FORD WINDSTAR OWNERS WE KNOW WITH 1999 OR 2000 MODELS. THIS TIME THE TEMPTURE WAS IN THE 70'S

WHILE SITTING CURBSIDE ON THE STREET IN MY FRONT YARD, THE REAR WINDOW OF MY FORD WINDSTAR BLEW OUT. IT WAS ABOUT 10:00 AM ON A 75 DEGREE MORNING. MY WIFE AND NEIGHBOR WERE IN THE FRONT YARD AND WITNESSED THE EVENT. FORD DENIED A PROBLEM AND FORCED US TO GO THROUGH OUR INSURANCE TO FIX THE PROBLEM. LUCKILY THE CAR WAS NOT BEING DRIVEN ON THE ROAD.*AK

FORD BELT BUCKLE INSPECTION IS PROBABLY FLAWED. THE PASSENGER SIDE BUCKLES IN BOTH MY 2001 WINDSTAR AND 2001 F-250 INTERMITTENTLY LATCH IN THE "SLIGHTLY DEPRESSED" POSITION AS DESCRIBED IN THE RECALL PAPERWORK.*AK RQ04011.*PCO

RECEIVED RECALL NOTICE IN MAIL CONCERNING THROTTLE PEDAL STICKING, AND CONTACTED DEALERSHIP. INQUIRED IF HAD PARTS AVAILABLE BEFORE BRING VEHICLE IN, AND WAS INFORMED THEY DID. TOOK VEHICLE IN, AND LATER INFORMED NO PARTS WERE AVAILABLE. WOULD NEED TO ORDER PARTS, AND WOULD HAVE MATS IN A FEW DAYS. OWNER WAS UPSET REGARDING ISSUE.*AK

ON JULY 9, 2001, WHILE CHANGING A FLAT TIRE, THE JACK FAILED. IT CRUMPLED JUST NEAR THE APOGEE. I PUT THE JACK EXACTLY WHERE INSTRUCTED. THE TOWING SERVICE TOLD ME THEY HAD SEEN OTHER JACKS FAIL IN SIMILAR WAYS. WHEN I CONTACTED THE DEALER, I WAS MADE TO FEEL THAT I HAD DONE SOMETHING WRONG AND THERE WAS RELUCTANCE TO REPLACE MY JACK. ONLY WHEN I CONTINUED TO COMPLAIN DID THEY PUT IN A WARRANTY REQUEST.*AK

CONSUMER WAS TRAVELING 60MPH ON HIGHWAY AND ANTI-LOCK BRAKING SYSTEM LIGHT CAME ON DASHBOAD. CONSUMER APPLIED BRAKES AND IT WAS RAINING. VEHICLE SKIDDED AND RAN INTO A POLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK

WHILE DRIVING BRAKES WERE MAKING A GRINDING NOISE. BRAKES WOULD SKIP BEFORE THEY STOPPED VEHICLE. WHILE COMING TO AN INTERSECTION BRAKES FAILED, THEY ALLOWED CONSUMER TO SLOW DOWN. THEN, CONSUMER HAD TO PUT CAR IN PARK. CONSUMER HAD VEHICLE TOWED TO DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

VEHICLE HAD AN OIL LEAK, AND ENGINE COMPARTMENT WAS SMOKING. CONSUMER TOOK VEHICLE TO DEALER, AND THEY REPLACED CAMPSHAFT AT 48 MILES. PLEASE PROVIDE ANY FURTHER INFOMATION. *AK

ONLY METHOD OF OPENING VEHICLE DOOR FROM OUTSIDE USING A KEY IS THROUGH DRIVERS SIDE DOOR OR USING REMOTE ENTRY SYSTEM. CONSUMER COMPLAINT IS THAT IF DRIVER'S DOOR IS INOPERABLE ,AND ELECTRICAL SYSTEM IS INOPERABLE, THERE IS NO WAY TO OPEN VEHICLE FROM OUTSIDE. *AK THERE SHOULD BE AN OPTION TO MANUALLY OPEN EACH OF THE DOORS. ELIMINATING THIS OPTION WAS JUST TO SAVE A FEW DOLLARS ON THE PART OF THE MANUFACTUREE. *YH

THE POWER SLIDING DOOR DOES NOT ALWAYS CLOSE TO THE "FLUSH" POSITION. THE MINIVAN HAS BEEN BROUGHT BACK TO DEALERSHIP WHERE PURCHASED ON THREE SEPARATE OCCASSIONS. 1ST TIME: DOOR GOES TO THE CLOSED POSITION THEN RETRACTS SLIGHTLY OPEN AND STAYS THERE. REPEATED ATTEMPTS TO POWERSLIDE WHERE UNSUCCFESSFUL. BROUGHT IT TO THE DEAL AND THEY MAD AN "ADJUSTMENT" (DETAILS NOT AVAILABLE). 2ND TIME: DOOR RETRACTS SLIGHTLY AFTER REACHING THE CLOSED POSITION. WILL EVENTUALLY REACH THE CLOSED POSITION BUT ONLY WITH MULTIPLE ATTEMPTS. ALSO, DETECTION OF OBJECT IN THE PATH OF SLIDING DOOR NOT WORKING WELL. I NEEDED TO STOP THE DOOR FROM SLIDING WITH THE ENTIRE FORCE OF MY BODY (THIS OULD HAVE SERIOUSLY INJURED MY 3-YEAR OLD IF SHE HAD BEEN STANDING THERE AT THE TIME). A VISIT TO FORD RESULTING IN REPROGRAMMING THE SENSOR AS THEY ARE RECEIVING INFORMATION FROM FORD ON THESE REPAIRS ON A WEEKLY BASIS. TESTED THE SLIDING DOOR IN FORD'S PARKING LOT BEFORE LEAVING THE DEALERSHIP AND IT WAS WORKING FINE. GOT HOME, SWITCHED AROUND MY CARSEATS, AGAIN, THE DOOR DID NOT CLOSE ALL THE WAY. LEFT IT ALONE FOR A WHILE, WENT BACK OUTSIDE AND THE DOOR SUCCESSFULLY CLOSED ON THE FIRST ATTEMPT. DID NOT HAVE OCCASSION TO USE THE SLIDING DOOR FOR 4 DAYS, OPEN. *AK

ELECTRICAL SLIDDING DOOR IS INOPERABLE , DOOR WILL SLIDE INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM.*AK

VEHICLE LURCHES FORWARD AND REVS AT VERY HIGH RPMS WHILE MOVING AT SLOW SPEEDS. *AK

DURING A FRONT VEHICLE CRASH OF APPROXIMATELY 30-35 MPH, THE DRIVERS SIDE AIRBAG FAILED TO DEPLOY, EVEN THOUGH THE PASSENGER SIDE AIRBAG DID DEPLOY AS EXPECTED.*AK

VEHICLE INTERMITTENTLY SHUTDOWN. *AK

TURNED ON REAR DEFOGGER AND BACK WINDOW SHATTERED. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

RECALL 00V27000/MANUFACTURER'S RECALL 00S26 CONCERNING AIR BAG ASSEMBLY FAILURE. CONSUMER TOOK VEHICLE TO A SCHEDULED APPOINTMENT. WHEN CONSUMER ARRIVED AT DEALER HE WAS TOLD IN A RUDE MANNER THAT PART WASN'T IN, AND TO GET OUT. *AK

WHILE THE CONSUMER WAS TRYING TO STOP THE ENGINE REVVED FROM 1000 TO 5000 RPM. THE DEALER REPLACED THE IDLE CONTROL AS A POSSIBLE CAUSE OF THE PROBLEM. THE CONSUMER WAS CONCERNED ABOUT THE DANGER IF THE PROBLEM REOCCURS. *YH