“Rear brakes rusted out fluid burst out no brakes two yrs ago. Fast foreword saturday 12/22/2018 brakes pedal went to floor ,line from brake booster to proportioning valve blew out rusted completely through.”
Owner complaint, filed Dec 25, 2018 at 162,751 miles
“While driving down the highway at 55mph approaching a stop light signal it turned yellow. Knowing that I wasn't going to make it through the intersection before it turned red I hit the brakes to stop. While pushing down on the brakes everything felt normal with resistance from the pedal until all of a sudden the brake pedal lost its resistance or pressure and went straight to the floor and I had little to no brakes.”
Owner complaint, filed Mar 21, 2018 at 130,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the brakesRecall (red: the brakes)NHTSA investigation opened
Complaints about the 2003 Silverado 2500 peaked in 2011, with 59 filed that year. No recall on file covers the brakes, the subject of 51% of the complaints. In 2026 owners filed 1 so far.
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.
Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
Filed Feb 1, 20061,360 vehiclesFabtech Motorsports
Defect. CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS OF STEERING CONTROL.
Risk. LOSS OF STEERING CONTROL COULD LEAD TO A VEHICLE CRASH WITH POTENTIAL INJURY OR DEATH.
Remedy. FABTECH WILL NOTIFY OWNERS AND REPLACE THE PITMAN AND IDLER ARMS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2006. OWNERS MAY CONTACT FABTECH AT 909-597-7800.
All 2 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2003 Silverado 2500.
Opened Apr 30, 2004Closed Feb 28, 2005Led to recall 05V005000brakes
Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. Gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
Technical service bulletins
401 on file
Repair instructions the manufacturer sent its dealers for the 2003 Silverado 2500. Not recalls: the fix is usually free only while the car is under warranty.
equipment 153engine 75electrical system 60fuel system 15transmission 14brakes 14equipment adaptive/mobility 12suspension 12
General CommunicationService campaignAug 26, 2024electrical system
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the …
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits.
This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits.
Showing the newest 6 of 14 bulletins about the brakes, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Service Brakes
Filed Apr 14, 2026KS
While driving down a 50 mph roadway there was a line of cars slowing for a vehicle to make a turn. When gently pushing the brakes to slow down, brake went clear to the floor and could not slow down. Truck was driven into the ditch to avoid rear-ending vehicles. This happened immediately without warning, all braking prior to this incident was normal. When taken to our mechanic, they advised the brake lines underneath were notorious for rusting out and failing, new stainless steel lines were then installed to correct the problem.
Tires
Filed Aug 16, 2024342,422 milesTN
The contact owns a 2003 Chevrolet Silverado 2500 equipped with Prinx Tires, Tire Line: High Country, Tire Size: 245/75/R16, DOT Number: 04N18HTPC1323. The contact had the tires rotated by an independent mechanic. Upon inspection of the tires, the contact discovered cracks along the base of the tire treads on all four tires. The contact notified the mechanic about the defect and was given a credit for the remaining mileage on the tires warranty. The contact notified the manufacturer about the failure through voicemail and email; however, the contact never received a response. The contact stated that the four tires were replaced. The tire failure mileage was 21,942. The vehicle failure mileage was 342,422.
Power Train
Filed Jul 10, 2023CA
The component that failed according to the Chevrolet dealer is the "transfer case pump clips", which came loose inside the transfer case and wore a hole through the case causing the oil to come out. If I would not have noticed the oil on the back of my truck, I could have continued to drive the truck, which could have caused the transfer case gears to lock up the front and rear axles while driving and could have caused me to wreck, causing injury to myself, my family or someone else. I marked the area of the leak with a sharpie as depicted in the photos.
Air Bags
Filed Jul 1, 2023PA
When starting vehicle , after initial dash lights times out, I now get an AIRBAG 9malfunction light). Tried resetting, did not work. Now, every time I start the engine, the comes on and stays on.
Service Brakes
Filed Oct 17, 2022OK
Hydroboost valve pump shows a recall.,and it's not working properly
Power Train
Filed Oct 12, 2022WY
I had to replace the replace the housing on my transfer case as it wore a hole in and was leaking. At a cost of 1200 dollars due to myself catching it early as later with a fully disabled case would have been 2600 dollars. My mechanic who deals in transmission repairs told me this a very common problem for Chevy trucks from 1999 to 2006. He claimed he had done 7 transfer cases in one week and was actually replacing a fully wrecked one for 2600 dollars as I brought mine in to be worked on . It had worn a hole through the transfer case and was leaking. As this seems to be a serious defect . I feel it should have been under a recall and reimbursement should be in order for those who paid out of pocket for repairs. My mechanic also stated that he has replaced them at 35, 000 miles and on up. No rhyme or reason to when they fail or leak.
Engine and Engine Cooling
Filed Apr 10, 2022PR
In the middle of the taxiway, while I was traveling my truck turned off while it was running and did not turn on again, putting my safety at risk by being in the middle of the taxiway, after several minutes the truck was able to be removed from the road, then I was able to investigate that I am not the only one that the same thing has happened to him, there is no Safety Recall in this regard, the GM fabric is aware of these cases but only wrote a TSB, it was diagnosed with the scanner and it gave code U1800, before the event there were no lights warning but after the event there is a check engine light on.
Steering
Filed Jul 12, 2021115,000 milesCT
The contact owns a 2003 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the power steering failed causing the steering wheel to become hard to maneuver. The contact heard an abnormal sound coming from the hydro boost area when the brake pedal or accelerator pedal were depressed. The vehicle was taken to the dealer and diagnosed that the intermediate shaft was faulty. The intermediate shaft was replaced however, the failure recurred. The contact requested the dealer to replace the power steering pump but the dealer informed the contact that the failure was caused by the power steering pump. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 115,000.
Tires
Filed Nov 27, 2020203,107 milesOH
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 EQUIPPED WITH COOPER TIRE, TIRE LINE: SUNFIRE, TIRE SIZE: LT245/75 R16, DOT NUMBER: (NOT AVAILABLE). THE CONTACT STATED WHILE DRIVING 70 MPH, HE FELT VIBRATION AND THE REAR DRIVER'S SIDE TIRE EXPERIENCED A BLOWOUT. THE CONTACT PULLED OVER AND PARKED SAFELY ON THE SIDE OF THE ROAD. THE CONTACT STATED DUE TO TIRE BLOWOUT, THE VEHICLE SUSTAINED DAMAGES TO THE REAR DRIVER'S SIDE TAIL LIGHT ASSEMBLY, BUMPER AND QUARTER PANEL. THE CONTACT STATED HE CONTACTED TRIPLE A AND HAD THE REAR DRIVER'S SIDE TIRE CHANGED. THE CONTACT STATED HE EXPERIENCE THE FAILURE FOR A SECOND TIME ON 10/24/2020 TO THE REAR PASSENGER'S TIRE AND A THIRD TIME ON 11/9/2020 ON ANOTHER REAR TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE REAR TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 203,107
Fuel/Propulsion System
Filed Oct 25, 2019139,000 milesWI
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500. WHILE THE CONTACT WAS CHANGING THE OIL IN THE VEHICLE, HE NOTICED OIL LEAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO VISUALLY INSPECTED THE VEHICLE AND DETERMINED THAT THE FUEL LINE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOLZ MOTORS (5961 S 108TH ST, HALES CORNERS, WI 53130, (414) 377-3584) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
Service Brakes
Filed Sep 12, 2019190,703 milesVA
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500. WHILE THE CONTACT'S SON WAS DRIVING 2 MPH IN A PARKING LOT, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND WHEN IT WAS DEPRESSED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. ALSO, THE LOW BRAKE FLUID INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LINDSAY BUICK GMC (250 W SHIRLEY AVE, WARRENTON, VA 20186, (540) 987-2082) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 190,703.
Service Brakes
Filed Sep 11, 2019133,900 milesPW
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY STOP AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT NOTICED BRAKE FLUID LEAKING UNDER THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES WERE CORRODED AND FAILED, WHICH CAUSED BRAKE FLUID TO LEAK OUT. THE BRAKE LINES WERE REPLACED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,900.
Service Brakes
Filed Jul 16, 2019208,000 milesGA
I BOUGHT A 2003 CHEVY SILVERADO 2500HD 15 YEARS AGO AND GAVE IT TO MY 16 YEAR OLD SON. RECENTLY WE NOTICED THAT THE BRAKES AND STEERING WAS ACTING FUNNY AND MAKING A NOISE, SO WE REPLACED THE POWER STEERING PUMP AND HOSES. THE PROBLEM ONLY STARTED GETTING WORSE. I DID SOME RESEARCH AND FOUND AN OLD RECALL OR NOTICE RELATED TO THE HYDRO-BOOST RELIEF VALVE THAT WAS DEFECTED BECAUSE OF O-RING FAILURE. JUST SEARCHING THE VEHICLE WILL SHOW SEVERAL SITES REVEALING THE PROBLEM. THE NADA SITE GOES INTO MORE DETAIL ON THE PROBLEM. WE HAVE PARKED THE TRUCK UNTIL A DECISION IS MADE. I CONTACTED THE MANUFACTURE AND THEY STATED THAT THERE WAS NO PROBLEM, THE VEHICLE HAS TROUBLE WHEN STEERING AND LOOSES BRAKING.
Electronic Stability Control (esc)
Filed Jun 3, 2019MS
BEEN HAVING PROBLEMS SLOWLY WITH THE BATTERY RUNNING OUT BECAUSE SOMETHING IS STILL RUNNING IN THE VEHICLE BUT EVERYTHING IS OFF. THE GAS GAUGE GEAR CONTROL LIGHTING ON THE PANEL DOOR ON THE PASSENGER SIDE WILL NOT LOCK SPEEDOMETER IS NOT WORKING GAS GAUGE IS NOT WORKING WAS CHECKED BY A MECHANIC AND HE ADDRESS THAT SOMETHING IS NOT CONSTANT RUNNING EVEN THOUGH EVERYTHING IS TURNED OFF THAT CAUSE THE BATTERY TO RUN DOWN WHEN IT IS OFF. ALSO THE LIGHTS DON'T LIGHT ON THE RIGHT SIDE STAYS ON AND NEVER GOES OFF WHEN RUNNING THE VEHICLE. I NOTICED THIS ON A LOT OF 2500 CHEVY TRUCKS. WE HAVE TAKEN THIS VEHICLE IN TO BE CHECK. PLEASE HELP US TO RESOLVE THIS PROBLEM AS SOON AS POSSIBLE. THANK YOU FOR YOUR TIME. LOOKING FORWARD TO HEARING BACK FROM YOU SUN.
Service Brakes
Filed May 10, 2019130,000 milesVA
BRAKE LINE FAILURE IN SEVERAL PLACES. WAS UNDER VEHICLE PERFORMING AN OIL CHANGE. NOTICED FLUID ON THE BOTTOM OF THE FUEL TANK. INVESTIGATED AND FOUND THE REAR MOST HARD BRAKE LINE LEAKING. CONTINUED TO INSPECT ALL HARD LINES AND FOUND SEVERAL AREAS WHERE LEAKS WERE PRESENT. REMOVED VEHICLE FROM USE AND STARTED REPLACING ALL HARD BRAKE LINES. NEW LINES ARE STAINLESS STEEL THUS I SHOULD NEVER RUN INTO THIS ISSUE AGAIN. GM SHOULD HAVE USED STAINLESS STEEL LINES IN THE FIRST PLACE RATHER THAN PLAIN STEEL LINES. THE ORIGINAL BRAKES LINES BROKE LIKE TWIGS WHEN I BENT THEM TO THROW THEM AWAY. I HAVE NEVER SEEN BRAKE LINES IN THIS TYPE OF CONDITION ON A VEHICLE WITH 130,000 MILES. THIS IS A SAFETY HAZARD AND POSSIBLE ACCIDENT WAITING TO HAPPEN. I HAVE NEVER EXPERIENCED BRAKE LINE FAILURE ON A VEHICLE LIKE THE CHEVY SILVERADO. THE NHTSA NEEDS TO FORCE GM TO PERFORM A RECALL AND RESOLVE THIS ISSUE.
Seats
Filed Feb 2, 2019139,000 milesFL
2003 SILVERADO DRIVERS SEAT HEATER TURNS ON BY ITSELF AFTER START UP AND BECOMES A DANGEROUS DISTRACTION TO KEEP TURNING IT OFF WHILE DRIVING. AFTER READING MANY FORUMS, THIS IS A WIDESPREAD ISSUE THROUGHOUT THE GM LIGHT DUTY TRUCK/SUV LINE OF VEHICLES. THIS ISSUE HAS JUST RECENTLY STARTED TO HAPPEN WITH MY TRUCK. THE ONLY DIFFERENCE RECENTLY IS THAT MY TRUCK IS BEING OPERATED IN MORE DAMP CONDITIONS THAN USUAL INSTEAD OF BEING PARKED IN A DRY GARAGE. I HAVE NOW DISCONNECTED THE HEATING ELEMENTS IN THE SEAT TO STOP FROM GETTING BURNED WHILE DRIVING. I HAVE ALSO CHECKED FOR RECALLS BY VIN AND NOTHING WAS FOUND.
Service Brakes
Filed Jan 16, 201999,680 milesNC
VEHICLE BRAKE PEDAL FAILED TO STOP VEHICLE. HAD TO APPLY EMERGENCY BRAKES TO STOP VEHICLE. VEHICLE WAS IN MOTION GOING ABOUT 30 MPH. VEHICLE WAS ON A STATE HWY. VEHICLE WAS GOING STRAIGHT.
Service Brakes
Filed Dec 25, 2018162,751 milesKS
REAR BRAKES RUSTED OUT FLUID BURST OUT NO BRAKES TWO YRS AGO. FAST FOREWORD SATURDAY 12/22/2018 BRAKES PEDAL WENT TO FLOOR ,LINE FROM BRAKE BOOSTER TO PROPORTIONING VALVE BLEW OUT RUSTED COMPLETELY THROUGH.
Electronic Stability Control (esc)
Filed Dec 6, 201850 milesAZ
PURCHASED THE TRUCK FROM CAR GEEKS AND THEY SAID IT WAS A GREAT TRUCK AND WE WOULD HAVE NO PROBLEM TOWING OUR FIFTH WHEEL TRAILER. WELL WE TOOK IT ON A TRIP TO PHOENIX FROM TUCSON AND WE NOTICED THAT THE TRUCK WAS NOT HANDLING VERY WELL WHEN WE GOT HOME I NOTICED THAT THE PASSENGER SIDE TIRE WAS GOUGED OUT ALL THE WAY AROUND THE INSIDE BEAD OF THE TIRE ALSO NOTICED THAT ONLY THE UPPER CONTROL ARM HAD BEEN REPLACED AND NOTHING ELSE. ALL OF THE FRONT SUSPENSION WAS IN REALLY BAD CONDITION ALSO. ALONG WITH THE STEERING YOU CAN ONLY TURN THE STEERING WHEEL A LITTLE WAYS
Structure › Body
Filed Oct 29, 201898,000 milesMA
BODY AND UNDER BODY RUST AND ROT TO INCLUDE FRAME, BRAKE LINES AND SHOCK MOUNTS. BRAKE LINES FAILED WHILE I WAS DRIVING, THANKFULLY AT SLOW SPEEDS AND WAS ABLE TO ACTIVATE THE EMERGENCY BRAKE.
Air Bags
Filed Jul 13, 2018WI
AIR BAD SERVICE LIGHT IS GOING ON. PLUGGED IN COMPUTER AND IT STATED THAT THE FRONT IMPACT SENSOR IS FAULTY. AFTER CHECKING BOTH SENSORS NOTHING IS WRONG.
Electrical System
Filed May 4, 2018NY
TAILGATES CABLES NEEDS TO BE REPLACE IT....
Electrical System
Filed Apr 16, 201872,000 milesPA
INSTRUMENT CLUSTER PANEL OF ALL GAUGES INCLUDING SPEEDOMETER AND GEAR SELECTION ' GAUGES CAN QUIT WORKING WITH NO WARNING , LEAVING THE DRIVER UNAWARE OF SPEED OR DISTANCE TRAVELED. ALSO NOT KNOWING WHAT POSITION THE GEAR SELECTOR IS IN . ( PARK, NEUTRAL , DRIVE ETC. ) COULD ALLOW THE VEHICLE TO DRIFT AWAY ON IT OWN WITH NO ONE BEHIND THE WHEEL WHEN NOT BEING DRIVEN . CAN HAPPEN AT ANY MOMENT , ANY PLACE !
Service Brakes
Filed Mar 21, 2018130,000 milesMN
WHILE DRIVING DOWN THE HIGHWAY AT 55MPH APPROACHING A STOP LIGHT SIGNAL IT TURNED YELLOW. KNOWING THAT I WASN'T GOING TO MAKE IT THROUGH THE INTERSECTION BEFORE IT TURNED RED I HIT THE BRAKES TO STOP. WHILE PUSHING DOWN ON THE BRAKES EVERYTHING FELT NORMAL WITH RESISTANCE FROM THE PEDAL UNTIL ALL OF A SUDDEN THE BRAKE PEDAL LOST ITS RESISTANCE OR PRESSURE AND WENT STRAIGHT TO THE FLOOR AND I HAD LITTLE TO NO BRAKES. THANKFULLY NO ONE WAS IN FRONT OF ME AS I WOULD NOT HAVE BEEN ABLE TO STOP IN TIME. I THEN PULLED OVER AND AFTER FURTHER INSPECTION FOUND THAT THE REAR HYDRAULIC BRAKE LINE HAD FAILED DUE TO CORROSION. CORROSION THAT WAS CAUSED BY USING INFERIOR PRODUCTS THAT CANT SUSTAIN THE ELEMENTS IT'S USED IN. I NOW SEE THAT THIS WAS A KNOWN PROBLEM THAT GM HASN'T INFORMED ITS OWNERS OR RECALLED. SHAME ON THEM. WHY DO WE HAVE TO WAIT FOR PEOPLE TO DIE BEFORE ACTION IS TAKEN ON AN ISSUE SUCH AS BRAKE FAILURE. THEY GOT LUCKY IN MY CASE.
Service Brakes
Filed Feb 10, 2018133,250 milesPA
THE BRAKE LINE KEEP RUSTING OUT ON THESE VEHICLE AND THAT IS VERY DANGOURES TO ME AND OTHER PEOPLE ON THE RODE
Engine
Filed Dec 13, 2017160,000 milesAR
THE EXHAUST MANIFOLD BOLTS ARE BREAKING ON THE 6.0 ENGINE. I THINK GM SHOULD DO THIS REPAIR SINCE I HAVE TALKED TO SEVERAL PEOPLE AND THIS IS VERY COMMON. IT IS A DESIGN DEFECT AS FAR AS I AM CONCERNED. I HAVE PUT UP WITH THIS AS IT STARTED AS A SMALL LEAK BUT IS GETTING WORSE.
Electrical System
Filed Sep 5, 2017334,000 milesGA
THE ISSUE I'M REPORTING TOOK PLACE IN MY 2003 CHEVY SILVERADO 2500HD VIN: [XXX] BUT THE VEHICLE ITSELF WAS NOT AT FAULT. THE PROBLEM WAS FROM A EVERSTART MAXX BATTERY SERIAL# JCH1600480782 MANUFACTURED BY JOHNSON CONTROLS INC, SOLD BY WALMART. I NOTICED A PROBLEM ON 7/25/2017 AFTER DRIVING MY VEHICLE ON THE HIGHWAY WHEN NEEDING TO USE THE WINDSHIELD WASHER TO CLEAN INSECTS OFF TO IMPROVE VISIBILITY. WHEN I USED THE CONTROL TO ACTIVATE THE WINDSHIELD WASHER NOTHING HAPPENED. AFTER ARRIVING HOME I ATTEMPTED TO FILL THE WASHER FLUID BUT IT WAS ALREADY HALF FULL. I LOOKED UNDERNEATH THE TRUCK AND NOTICED LEAKING WASHER FLUID. I THOUGHT MAYBE THERE WAS A LEAK SOMEWHERE SO I INVESTIGATED IT. TO GET TO THE WASHER BOTTLE THE BATTERY MUST BE REMOVED AND WHEN REMOVED IT WAS EVIDENT THAT THE BATTERY WAS LEAKING ACID EVERYWHERE. SOME ACID DID GET ON MY CLOTHING AND ATE THROUGH IT BUT THANKFULLY NONE MADE CONTACT WITH MY SKIN. THE BATTERY SITS ABOVE THE WASHER BOTTLE, PUMP, LINES, AND BATTERY TRAY - ALL OF THESE COMPONENTS WERE DESTROYED BY LEAKING ACID. I HAVE BEEN IN CONTACT WITH JOHNSON CONTROLS INC, THE MAKER OF THE BATTERY AND THEY SEEM DISINTERESTED IN WHAT HAPPENED. I HAVE SAVED ALL DAMAGED PARTS, RECEIPTS, AND CORRESPONDENCE SO FAR. IN THE FOLLOWING PICTURES YOU WILL SEE THE WHITE CORROSION FROM THE ACID LEAK AND THE PARTS THAT WERE DESTROYED LEAVING THE WINDSHIELD WASHER INOPERABLE WHILE DRIVING AND REDUCING VISIBILITY. I'LL ALSO INCLUDE A PICTURE OF THE SHIRT THAT CAME INTO CONT
Steering
Filed Aug 14, 2017109,831 milesWA
4 RUGGED TERRAIN T/A LT265/75R-16 PURCHASED AT ODOMETER 91681. TIRES ROTATED AT 100955. FOLLOWING HAPPENED WHILE HIGHWAY DRIVING. ON 8/19/2015, ODOMETER 109831, VEHICLE VIBRATING, FOUND BUBBLE (TREAD SEPARATION) ON LEFT REAR TIRE. TIRE WAS REPLACED UNDER WARRANTY. ON 8/4/2017, ODOMETER 121840, VEHICLE VIBRATING, FOUND BUBBLE (TREAD SEPARATION) ON RIGHT REAR TIRE. HAVE NOT TAKEN TIRE TO DEALER YET. FRONT TIRES SEEM TO BE "SINGING" WITH A "RHYTHM" (BEST I CAN EXPLAIN). I'M HAVING ALL CHECKED OUT TODAY. I DON'T TRUST THESE TIRES ANYMORE.
Structure › Body
Filed Jun 16, 2017IL
NOT MY VEH. NEVER HAS BEEN, TOLD DEALER 3 TIMES, STILL GETTING NOTICES.
Electrical System
Filed Apr 29, 2017TX
GAUGE CLUSTER MALFUNCTION REDUCED ENGINE POWER
Engine
Filed Mar 21, 2017114,000 milesNJ
5 OUT OF 8 EXHAUST MANIFOLD BOLTS ARE BROKEN ON THE PASSENGER SIDE OF VEHICLE AND 2 ON DRIVERS SIDE. I HAVE 120K MILES ON VEHICLE.
Seats
Filed Mar 21, 2017116,000 milesNJ
I PURCHASED THIS TRUCK NEW. 3 TIMES THE DRIVERS SEAT BACK BROKE ON THE RIGHT SIDE LOWER WELD ON SEAT BACK FRAME.
Engine
Filed Mar 5, 2017114,215 milesIN
THE EXHAUST MANIFOLD BOLTS ARE BREAKING CREATING A FIRE HAZARD FROM THE HOT EXHAUST REACHING THE WIRING HARNESS, IT IS ALSO CREATING FUMES IN MY CAB. FIRST NOTED A NOISE A WEEK AGO, FOUND IT TO BE A EXHAUST LEAK AND THE LEAK HAS GRADUALLY GOTTEN WORSE. I AM UNABLE TO NOT DRIVE TO THE TRUCK DUE TO WORK.
Structure › Body
Filed Jan 30, 201795,000 milesWI
ROCKER PANELS AND CAB CORNER RUSTED OUT, WAS ABLE TO PUSH MY FINGER THROUGH THE PAINT. HAD THEM REPLACED IN SPRING OF 2014. REPLACED A REAR BRAKE LINE AT THE TIME DUE TO EASE OF ACCESS WITH BOX REMOVED. SPRING OF 2016, I HAD A FRONT BRAKE LINE FAIL WHILE APPROACHING A STOP SIGN. HAD ENOUGH BRAKING LEFT TO STOP INT TIME. REPLACED FRONT BRAKE LINES DUE TO RUST. REAR SECTION OF FRAME IS RUSTING ALONG WITH LINES ON DIESEL FUEL COOLER AND FRONT CONTROL ARMS. THIS IS NOT MY PRIMARY VEHICLE. WE USE IT FOR TRIPS AND TO PULL OUR CAMPER. I HAVE TRIED TO DRIVE IT AS LITTLE AS POSSIBLE ON SALTY AND SLOPPY ROADS. THE PAINT ON OUTSIDE AND THE INTERIOR LOOKS GREAT. I AM CONCERNED ON HOW MUCH LONGER IT WILL BE SAFE TO DRIVE AND TOW.
Service Brakes
Filed Jan 23, 201783,000 milesKS
BRAKE LINES ARE RUSTED AND CORRODED TO THE POINT THAT THEY ARE LEAKING AND DEVELOPING SMALL CRACKS IN THEM.
Unknown or Other
Filed Dec 8, 2016178,000 milesFL
THE VEHICLE GOES INTO REDUCED ENGINE POWER WHILE DRIVING. THE ENGINE LOSES POWER TO ABOUT 20 MPH. IF DRIVING 70 MPH IT IS VERY DANGEROUS BECAUSE THE SUDDEN REDUCED ENGINE POWER WILL CAUSE A SEVERE ACCIDENT AND POSSIBLY KILL SOMEBODY. THIS HAS BEEN HAPPENING THE LAST FEW MONTHS. *TR
Service Brakes
Filed Oct 5, 201697,581 milesOH
THE BRAKE LINE TO THE FRONT BRAKES BURST AND RESULTED IN NO BRAKES. IN 2013 THE BRAKE LINE TO THE REAR BURST AND HAD THE SAME RESULT. FORTUNATELY I DID NOT HAVE AN ACCIDENT IN EITHER CASE. I REPAIRED THE REAR BRAKE LINE AND I EXPECTED YOUR ORGANIZATION TO ISSUE A RECALL BECAUSE MY RESEARCH INDICATED THIS IS A COMMON PROBLEM. HOW MANY PEOPLE HAVE TO BE INJURED OR KILLED TO ISSUE A RECALL. THERE IS A REASONABLE EXPECTATION THAT A VEHICLE IN GOOD CONDITION THAT IS TEN YEARS OLD AND LESS THAN 100,000 MILES SHOULD NOT HAVE ITS BRAKES FAIL COMPLETELY AND UNEXPECTEDLY. WHY ARE THESE VEHICLES ALLOWED TO BE PRODUCED WITH BRAKE LINES MADE OF MATERIALS THAT WILL CERTAINLY FAIL IN A SHORT PERIOD OF TIME. IN BOTH INSTANCES, I WAS TRAVELING AT A LOW SPEED. WHAT HAPPENS WHEN A DRIVER, ESPECIALLY AN INEXPERIENCED DRIVER HAS THEIR BRAKES FAIL AT A HIGH RATE OF SPEED. YOU SHOULD ISSUE A RECALL FOR THE VEHICLES INVOLVED.
Service Brakes
Filed Oct 1, 201680,000 milesMI
INVOLVING MY 2003 CHEVY SILVERADO C2500HD, VIN: [XXX]; WHEN I ATTEMPTED TO MOVE THIS VEHICLE,ON A FLAT SURFACE IN MY DRIVEWAY. THE BRAKE PEDAL WENT TO THE FLOOR AND THE TRUCK CONTINUED TO ROLL. NARROWLY MISSING ANOTHER VEHICLE...MINUTES EARLIER I HAD BEEN DRIVING ON A MAJOR MICHIGAN HIGHWAY. THERE IS BRAKE FLUID LEAKING NEAR THE CENTER OF THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Wheels › Rim
Filed Sep 28, 2016100,000 milesWA
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500. WHILE DRIVING 70 MPH, THE REAR DRIVER SIDE TIRE DEFLATED DUE TO A FRACTURED ALUMINUM RIM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Service Brakes
Filed Sep 14, 201690,000 milesNJ
THE BRAKE LINES AND FUEL LINES LEAKED AND WERE REPLACED DUE TO EXCESSIVE CORROSION. THE FRONT BRAKES FAILED WHILE DRIVING. THE GAS LINE LEAKED IN MY DRIVEWAY.
Air Bags
Filed Sep 14, 201695,000 milesNJ
THE SPEEDOMETER AND TACHOMETER WERE ACTING ERRATICALLY, SPEEDOMETER WOULD READ 110 MPH AT NORMAL HIGHWAY SPEED, THE TACHOMETER WOULD READ 0- 1000 RPM AT NORMAL HIGHWAY SPEEDS, HAD TO SEND CLUSTER FOR REPAIR. MAIN GROUNDING STRAP WAS BROKEN DUE TO EXCESSIVE CORROSION AND REPLACED AFTER BEING TOWED TO DEALER. AIR BAG SERVICE LIGHT IS ON INTERMITTENTLY WHILE DRIVING, PROBLEM TO BE RESOLVED.
Service Brakes
Filed Sep 10, 2016158,349 milesVA
TAKATA RECALL. THIS IS MY THIRD EVENT RELATING TO BRAKE LINE FAILURE. THIS EVENT, I WAS DRIVING AND NOTICED THE BRAKE PEDAL BECAME SPONGY. FURTHER INSPECTION SHOWED A LEAK OF BRAKE FLUID ABOVE MY FUEL TANK AND AT THE LEFT FRONT TIRE. THERE APPEARS TO BE FLUID ON THE FRAME OF THE TRUCK BEHIND THE DRIVER SIDE FRONT TIRE. I HAVE NOT BEEN ABLE TO INSPECT THE LINE ABOVE THE FUEL TANK AT THIS TIME. I HAVE ATTACHED A PHOTO OF THE WET FRAME BEHIND THE LEFT FRONT TIRE. IT SHOWS A RUSTED BRAKE LINE. THE FIRST TWO EVENTS MY JUVENILE SON WAS DRIVING. FOR ALL EVENTS WE WERE EXTREMELY FORTUNATE TO BE OPERATING IN OUR YARD, SO NO ACCIDENTS. THE FIRST TWO EVENTS HAPPENED APPROXIMATELY 2 YEARS AGO. INSPECTING THE BRAKE LINES THAT FAILED, SHOWED THAT THESE LINES WERE SEVERELY RUSTED. AS A MATTER OF FACT, INSPECTING THE LINES THAT ARE VISIBLE, THEY ALL SHOW SIGNS OF RUSTING. I AM FORTUNATE TO BE ABLE TO REPAIR THIS TYPE OF MALFUNCTION, SO I DO NOT HAVE ANY DEALER PAPERWORK TO DOCUMENT THE REPAIRS. I HAVE NO DOUBT THAT THERE ARE MANY OTHER OWNERS OF GENERAL MOTOR TRUCKS OUT THERE WHO HAVE EXPERIENCED THE SAME ISSUE AND LIKE MYSELF DECIDED TO JUST REPAIR IT THEMSELVES, AVOIDING THE COMPLAINT PROCESS. OR, I QUESTION IF, LIKE MYSELF, THEY EVEN HAVE KNOWLEDGE OF HOW TO FILE A COMPLAINT. PLEASE FORGIVE ME FOR THE LAST EXPRESSION OF FRUSTRATION. FINALLY, HOW MANY PEOPLE ARE GOING TO HAVE TO DIE FOR THIS TO BECOME SERIOUS ENOUGH FOR A RECALL ORDER? THANK YOU FOR YOUR ATTENTION TO THIS VERY SERIOUS MATT
Structure › BodyFire
Filed Jun 20, 2016107,000 milesRI
TRAVELING ON HIGHWAY WHEN SMOKE STARTED COMING FROM THE DASHBOARD. PULLED OVER AND WITHIN SEVERAL MINUTES THE WHOLE TRUCK WAS ON FIRE.
Service BrakesCrash1 injured
Filed May 2, 2016154,330 milesWA
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500. WHILE DRIVING 15 MPH, THE ABS LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL, WHICH FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AT A LOW SPEED. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,330.
Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Mar 11, 201665,500 milesPA
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE BLOWER MOTOR MALFUNCTIONED AND WOULD NOT OPERATE USING THE FIRST THREE SETTINGS. THE BLOWER WOULD ONLY OPERATE IN THE NUMBER FOUR AND FIVE SETTINGS DUE TO AN ELECTRICAL SHORTAGE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,500.
Service Brakes
Filed Mar 11, 2016120,000 milesIL
WHILE STATIONARY AND APPLYING THE BRAKES. THE BRAKE PETAL WENT TO THE FLOOR AND THE VEHICLE HAD NO BRAKES! A RUSTED BRAKE LINE HAD BURST LETTING THE BRAKE FLUID RUN OUT.
Air BagsCrash1 injured
Filed Feb 23, 2016196,000 milesNY
TL* THE CONTACT OWNED A 2003 CHEVROLET SILVERADO 2500. WHILE DRIVING 25 MPH, THE CONTACT MADE A LEFT TURN AND THE REDUCED ENGINE POWER LIGHT ILLUMINATED. THE STEERING FAILED AND THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUFFERED NERVE PAIN IN THE BACK AND LEGS FROM THE IMPACT OF THE CRASH. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
Service Brakes
Filed Feb 23, 2016115,000 milesRI
THE BRAKE LINE SYSTEM IS INCREDIBLY RUSTED. I HAVE NEVER SEEN SO MUCH CORROSION BEFORE ON A VEHICLES BRAKE LINES. LUCKILY, THE LINE THAT RUNS FRONT TO BACK RUPTURED WHILE MOVING SLOWLY DOWN MY OWN DRIVEWAY! I LOOKED AT THE REST OF THE LINES UNDERNEATH THE TRUCK AND WAS AMAZED AT THE CONDITION OF THESE LINES. I AM VERY DISTURBED THAT THESE LINES ARE SO BADLY EFFECTED BY "NORMAL" NEW ENGLAND ROAD CONDITIONS. IT IS QUOTED FROM THE DEALER THAT IT WILL COST ME $1300.00 OR MORE TO REPLACE THE LINE SET. DISGRACEFUL.
Electronic Stability Control (esc)
Filed Jan 13, 2016NY
WITH MY 03 CHEVY SILVARADO 2500 HD THIS REDUCED POWER ENGINE LIGHT COMES ON.SHUTS THE VEHICLE OFF TO 30 MPH.THIS HAPPENS ON A REGULAR BASIS.DOES NOT MATTER WHERE YOUR DRIVING.ESPECIALLY ON A HIGHWAY.THE TRUCK WILL JERK ONE WAY OR THE OTHER THEN U HAVE NO SPEED NO CONTROL FOR A LITTLE BIT .VERY DANGEROUS.HAVE TO PULL OVER WHEN YOU GAIN CONTROL SHUT THE TRUCK OFF.THEN WAIT ABOUT A COUPLE MINUTES THEN START THE TRUCK AND OFF IL GO.HAPPEN ABOUT 5-6 TIMES A DAY NOW.THIS PROBLEM CAN NOT BE FIXED,EVEN IF YOU GO TO A DEALER THEY WILL REPLACE ALL THE SENSORS FOR THE THROTTLE YOU WILL SPEND A SMALL FORTUNE AND THE PROBLEM STILL PERSISTS.THIS IS A SERIOUS PROBLEM AND A VERY DANGEROUS PROBLEM AND HAPPENS TO MANY OF THESE TRUCKS.LOOK IT UP ON YOUTUBE OR GOOGLE IT.IM VERY SURPRISED NOT TO SEE THIS ON THE COMPLAINT BOARD.PLEASE IF YOU HAVE THIS PROBLEM POST IT SO IT CAN BE RECALLED.I TRAVEL WITH MY DOG ALL THE TIME AND IF SOMETHING HAPPENS TO HIM IT WOULD BE VERY TRAUMATIC TO ME.WHAT IF YOU HAVE CHILDREN OR GUESTS IN YOUR TRUCK.ITS WRONG THAT THIS ISSUE IS NOT BEING ADDRESSED.I HAVE COMPLAINED TO THIS COMPANY AND ALSO TO CHEVROLET TO NO AVAIL.IM WORRIED SOMEONE HAS TO BE HURT BAD OR KILLED TO HAVE THIS MATTER TAKEN SERIOUSLY.WOW THE TRUCK HAS A RECALL FOR THE TAILGATE WIRES.THE BUMPERS ARE CRAPP AND RUSTY JUNK BUT NO RECALL THERE AS WELL.PLEASE TAKE THIS SERIOUS AND ALL COMPLAIN ABOUT IT CAUSE THIS IS VERY DANGEROUS.I HATE THIS AND I REFUSE TO SPEND MONEY ON SOME DEFECT IN THE ELECTRICAL SY
Structure › Body
Filed Jan 6, 201680,000 milesNJ
AT ABOUT 80,000 MILES BRAKE FAILURE DUE TO RUSTED THROUGH BRAKE LINES.A LEAKING FUEL LINE WAS REPLACED DUE TO RUST. GROUNDING CABLE TO THE ENGINE BLOCK NEEDED TO BE REPLACED DUE TO EXCESSIVE CORROSION. EXHAUST SYSTEM FROM ENGINE BLOCK TO TAIL PIPE HAS BEEN REPLACED, INCLUDING BOTH MANIFOLDS, DUE TO RUST. THE FRONT AND REAR BUMPERS ARE RUSTING THROUGH. NONE OF THESE DEFECTS HAVE RESULTED IN ANY ACCIDENTS.
Complaints 1-50 of 449, newest first, reproduced as filed.
2003 Chevrolet Silverado 2500: questions buyers ask
Is the 2003 Chevrolet Silverado 2500 a good car?
Going by the federal record, it is one of the Silverado 2500 years to avoid: owners filed 449 complaints, 4.3 times as many as a typical Silverado 2500 year. The most common complaint is about the brakes (51%).
What is the most common problem with the 2003 Chevrolet Silverado 2500?
The brakes: 230 of the 449 complaints (51%) are about it. Owners most often say it loses its brakes or the pedal sinks (37%), leaks oil or fluid (22%) and sets off warning lights on the dash (8%). The typical report comes at 86,430 miles.
How many recalls does the 2003 Chevrolet Silverado 2500 have?
2 safety recalls on file with NHTSA, the most recent filed May 19, 2006. The largest, 06E043000, covered 88,303 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2003 Chevrolet Silverado 2500 problems start?
Half of the complaints that record an odometer reading came in before 83,020 miles. For the brakes the midpoint is 86,430 miles.
Has NHTSA investigated the 2003 Chevrolet Silverado 2500?
Yes, once. EA04012 ("HYDRAULIC PUMP FAILRES") was opened Apr 30, 2004 and closed Feb 28, 2005.
Are there service bulletins for the 2003 Chevrolet Silverado 2500?
The manufacturer filed 401 technical service bulletins and other notices for it with NHTSA, most of them about the engine (75), the electrical system (60) and the fuel system (15). They include a service campaign, General Communication, filed Aug 26, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.