2012 Chevrolet Silverado 2500

Routine

Owners filed 53 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 3 times.

One of the better Chevrolet Silverado 2500 years: fewer complaints than most, without an unusual share of serious ones. Which Chevrolet Silverado 2500 years to avoid →

When it fails
020k40k60k90k120k200k
72,000 milesMedian miles at failure

35 complaints record an odometer reading. Failures cluster around 40,000–50,000 miles.

Most common 2012 Chevrolet Silverado 2500 problems

9 of the 53 complaints (17%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags9
000
Electrical System6
000
Unknown or Other5
000
Fuel/Propulsion System · fuel and propulsion system5
000
Engine5
000
Steering4
100
Structure › Body · body and frame3
000
Power Train · transmission3
000
Electrical System › Instrument Panel › Speedometer/Odometer3
000
Tires2
100

3 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module21V054000
Filed Feb 5, 20211,778,128 vehiclesGeneral Motors, LLC

Defect. General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Air Bags › Frontal › Passenger Side › Inflator Module21V051000
Filed Feb 5, 2021284,645 vehiclesGeneral Motors, LLC

Defect. General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.

Equipment18V267000
Filed Apr 26, 20186,154 vehiclesGeneral Motors LLC

Defect. General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

All 3 campaigns on file, newest first.

What owners reported

Newest filings
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Jul 8, 2026456,903 milesMO

Odometer Fraud. The contact purchased a 2012 Chevrolet Silverado 2500. It was discovered that there was a mileage discrepancy upon obtaining a Vinlo vehicle report. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 93,000; however, the Vinlo report listed the mileage at 456,903 in 2023. The contact called the Missouri DMV, but no assistance was provided.

Electrical System › Instrument Panel › Speedometer/Odometer
Filed Mar 9, 2026216,000 milesFL

Odometer Fraud. The contact purchased a 2012 Chevrolet Silverado 2500. The contact stated that the vehicle seller advised the contact that the mileage was 196,000 prior to the purchase. Upon purchasing and driving the vehicle, the contact noticed that the odometer was inoperable. The vehicle was a dealer sale. The vehicle was taken back to the dealer, where the failure was corrected, and the odometer reading was 216,000. The seller informed the contact that the instrument cluster needed to be replaced for the correct odometer reading to be displayed; however, the contact stated that the actual mileage was 216,000, and the seller had committed odometer fraud.

Electrical System › Instrument Panel › Speedometer/Odometer
Filed Sep 30, 2025250,000 milesVA

Odometer Fraud. The contact purchased a 2012 Chevrolet Silverado 2500. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 147,209. It was later discovered that the mileage on the Title was unknown. The contact paid for a full vehicle report, and he discovered that the mileage was 250,000. on September 6, 2025. The VIN was invalid.

Power Train
Filed Apr 15, 2025DE

The vehicle's TCM has apparently failed as evidenced by CEL code "U0101", low power ("limp mode"), hard shifting, no gear selection indicator, and extremely slow acceleration. Vehicle is currently available for inspection, but will be receiving a replacement TCM soon. Myself and others' safety was put at risk due to my the vehicle's inability to continue through an intersection at a reasonable rate. The problem has not been reproduced by a dealer/service center, nor has it been inspected by anyone since the incident. The aforementioned warning lamp that indicated the issue appeared upon starting the vehicle, which drove normally for the first 11 miles.

Electrical System
Filed Feb 17, 2025IL

Day after driving to n a snow storm the vehicles stabilitrak and traction control light and message to service those came on the dash and a sudden lose of power. I pulled over and put it in park noticing the gear indicator on the dash was gone. I put in drive and could barely move. So I shifted to 1st gear then back to park and into drive and the light came off and it was back to normal. The next day I started the vehicle and the light was on again with the check engine light. And stuck in limp mode. There are forums I've read with thousands of people with the same problem. The vehicle is available for inspection. The safety concerns are the traction control and stabilitrak can affect the way it handles and brakes. The vehicle will be going to dealership. There where no warning light prior to. The lights and systems failed simultaneously. This vehicle only has 44000 miles on it, no rust the frame is mint. This is a very clean truck and shouldn't be having this kind of problem.

Electrical System
Filed Jan 30, 2024MN

Transmission control module

Fuel/Propulsion System
Filed Dec 8, 2023TX

Was driving the truck doing 65 on the highway and the cp4 ruined the whole fuel system. That includes the fuel rails injectors and pump! Ended up costing me around $8,000 I believe!

Fuel System, Diesel
Filed Oct 31, 202322,000 milesFL

The contact owns a 2012 Chevrolet Silverado 2500. The contact stated while driving at various speeds, a message indicating that the DEF system had failed was displayed. The contact stated that the vehicle was taken to several unknown dealers, where the O2 sensor, a diesel injector, and other unknown repairs were performed; however, the failure recurred while driving. The contact stated while driving 65 MPH, a message indicating that the DEF system had failed was displayed. Additionally, the vehicle went into LIMP Mode and gradually decelerated. The contact was able to drive to the nearest independent mechanic, where it was diagnosed that the DEF system, fuel pump, and oxygen sensor had failed. The vehicle was repaired; however, the contact was concerned that the repair was temporary. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

Electrical System
Filed Sep 22, 2023KS

The transmission control module went out on my Chevy duaramax. GM is aware of this problem in the years of 2009-2015 and has yet to fix the problem.

Power Train
Filed Sep 2, 2023PA

My TCM went out in my truck while towing which made the vehicle not be able to move putting my family in jeopardy while on the road.

Power Train
Filed Aug 4, 2023FL

Transmisión control module stopped working while driving on the highway. It went from going 70 miles per hour on the highway to 15 miles per hour. Very scary and dangerous.

Electrical System
Filed Apr 7, 2023CA

The Transmission Control Module failed causing the vehicle to loose power and operate only in "limp mode". General Motors does not have a replacement module available, leaving the vehicle inoperable. GM has no reliable information as to when a module will be available. I had to use a third party service to try and repair the module for a cost of over $1,200. This seems to be a common problem with the 2008-20015 GM Duramax with the Allison transmission.

Unknown or Other
Filed Feb 5, 2023VA

Mechanic has informed me of my truck's frame has excessive rust that has spread to other components, and states ongoing issue will cause frame to rust apart.

Unknown or Other
Filed Apr 30, 2022WI

DASHBOARD IS CRACKED IN SEVERAL PLACES INCLUDING AROUND PASSENGER AIR BAG

Air Bags
Filed Apr 13, 2022CT

The contact owns a 2012 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the repairs were completed by the dealership on May 2, 2022 and covered under a recall.

Air Bags
Filed Feb 22, 202279,184 milesTX

The contact owns a 2012 Chevrolet Silverado 2500. The contact stated that he had the vehicle repaired under NHTSA Campaign 21V051000 (Air Bags) however when he retrieved the vehicle the air bag warning light was illuminated and a warning message to the service air bag soon was displayed. The contact stated that before the repair he had no issues with the air bag or warning lights. The contact stated that the dealer was contacted and the contact was informed that the air bag was already replaced. The contact stated that he was informed that he was responsible for any additional repair. The manufacturer was not notified of the failure. The failure mileage was 79,184.

Air Bags
Filed Oct 25, 2021OH

GM sent me a recall notice March 2021 that my air bag is defective and they plan to replace it. That notice was in March 2021 and they still have not repaired it stating that parts are not available yet. I feel the air bag is a time bomb waiting to explode and I should not be subject to this danger.

Air Bags
Filed Oct 7, 2021CA

Takata Recall. The contact owns a 2012 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign Number: 21V051000 (Air Bags) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Air Bags
Filed Jan 28, 2021OH

DASHBOARD IN THE TRUCK HAS TWO STRESS CRACKS ONE BY THE AIR BAG AND ANOTHER ONE ABOVE THE SPEEDOMETER. THAT DASHBOARD IS VERY POOR QUALITY AND SHOULD BE RECALLED BY GENERAL MOTORS.

Engine
Filed Sep 18, 202060,000 milesCA

EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS VALVE HAD TO BE REPLACED 60,000 MILES. THE CHECK ENGINE LIGHT CAME ON WHILE THE CAR WAS IN MOTION.

Fuel/Propulsion System
Filed Sep 13, 2020218,000 milesCA

IN 2017 MY BOSCH CP4 FUEL PUMPED FAILED, MARK CHRISTOPHER REPLACED DUE TO RECALL. WHILE DRIVING 70 MPH ON THE FREEWAY ON SEPTEMBER 1, 2020 MY TRUCK COMPLETELY SHUT DOWN, HAD A COMPLETE LOSS OF POWER, AND POWER STEERING WAS LOST. HAD TO MAKE MY WAY TO SIDE OF FREEWAY AND CALL FOR A TOW. THIS WAS THE SECOND FAILURE OF THE BOSCH CP4 FUEL PUMP, WHICH WAS INSTALLED THREE YEARS PRIOR. MARK CHRISTOPHER CHEVROLET AND GM WILL NOT REPLACE UNDER RECALL. KNOWING THAT THIS IS RECALLED PRODUCT THEY ARE FUSING TO REPLACE IT.

Air Bags
Filed May 27, 202070,000 milesCA

THE DASH BOARD ON MY SILVERADO IS CRACKED IN 4 DIFFERENT PLACES. TWO ON THE AIR BAG SIDE AND TWO ON THE DRIVERS SIDE. THEY HAVE BEEN GETTING WORSE WITH TIME. THEY SEEM TO JUST KEEP GROWING. *TR

Unknown or Other
Filed Nov 13, 2018123,000 milesOK

CRACKED DASHBOARD

Air Bags
Filed Oct 16, 201882,564 milesTX

DASH IS CRACKED ABOVE PASSENGER SIDE AIR BAG, POTENTIALLY CAUSING HIGH VELOCITY PROJECTILE HAZARD IN THE EVENT OF AN AIRBAG DEPLOYMENT.

Engine
Filed Oct 5, 201841,000 milesCA

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500HD. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO JOHN L SULLIVAN CHEVROLET (350 AUTOMALL DR, ROSEVILLE, CA 95661, 916-782-1243) WHERE IT WAS DIAGNOSED THAT THE NITROGEN OXIDE SENSORS FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. *BF.. UPDATED 10/29/18*JB *JS

Wheels
Filed Sep 8, 201872,000 milesNC

GOODYEAR WRANGLER 260-60R20" 2ND TIRE TO HAVE BROKEN BELTS CAUSING EXTREME VIBRATIO, THE ENTIRE FRONT END SHACKS VILANTLY WHEN APPLYING BRAKES TRYING TO STOP HAD TO HAVE REPLACED. DRIVING ON US 58 WEST WITH NO SHOULDER TO PULL OFF HIGHWAY

Unknown or Other
Filed Jan 30, 2018130,000 milesTN

THE TOP OF THE DASH IS CRACKED ABOVE THE INSTRUMENT PANEL. NOT SURE WHEN OR HOW IT HAPPENED. THIS IS THE SAME THING I'VE SEEN HAPPEN TO MANY OTHER GM TRUCKS AND SUVS.

Engine
Filed Sep 12, 201776,000 milesCA

VEHICLE WOULD NOT START WHEN WARMED UP AFTER SHUTTING OFF.

Air Bags
Filed Aug 9, 2017FL

DASHBOARD CRACKING AND SHATTERING WHICH COULD IN TURN CAUSE AN ACCIDENT OR DAMAGE TO THE DEPLOYMENT OF THE AIRBAG. TERRIBLE CRAFTSMANSHIP.

Fuel/Propulsion System
Filed Aug 3, 2017128,000 milesMS

BOSCH CP4.2 FUEL PUMP MALFUNCTIONED AND CONTAMINATED THE ENTIRE FUEL AND INJECTION SYSTEM WITH METAL SHAVINGS. THE TRUCK ENGINE STOPPED WHILE TRAVELING AT 50 MPH ON A CITY STREET AND LEFT ME WITH NO POWER STEERING. THE ENTIRE FUEL SYSTEM NEEDS TO NOW BE REPLACED AND NOT COVERED BY THE MANUFACTURER. REPAIR BILL OF OVER $7,000.

Unknown or Other
Filed Jul 10, 201746,000 milesTX

I NOTICED A CRACK IN MY DASHBOARD ON THE PASSENGER SIDE AT THE FRONT LEFT CORNER OF WHERE MY AIRBAG IS IN MY 2012 SILVERADO 2500HD LTZ. I DID RESEARCH ON THIS PROBLEM ONLY TO FIND OUT THERE ARE THOUSANDS OF OTHERS WITH THIS ISSUE! IT'S NOT FROM USING ANY CLEANING PRODUCTS. IT'S A MANUFACTURER DEFECT. WISH THIS COULD BE ADDRESSED. I HAD NO IDEA ABOUT REPORTING ON HERE UNTIL RECENTLY, HOPEFULLY ENOUGH WILL REPORT TO MAYBE GET THIS FELT WITH!

Steering
Filed Apr 25, 2017104,000 milesMI

SHIFTER CABLE CAME OFF THE LINKAGE

TiresCrash
Filed Apr 17, 201780,000 milesMO

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500 EQUIPPED WITH REPLACEMENT MICKEY THOMPSON TIRES AND TIRE SIZE: 275/60R20. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT DRAGGED 9 OF THE POLES THAT HOLD THE MEDIUM RETAINING CABLES UNTIL IT CAME TO A COMPLETE STOP. THE LEFT SIDE OF THE TRUCK WAS DAMAGED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE TIRE HAD THE SAME FAILURE A MONTH AFTER THEY WERE PURCHASED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRES WERE REPLACED AT OWNERS EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Fuel/Propulsion System
Filed Dec 19, 2016130,000 milesCA

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS METAL CONTAMINATION IN THE FUEL SYSTEM DUE TO A FUEL PUMP FRACTURING IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Vehicle Speed Control
Filed Dec 6, 201650,235 milesNC

WHILE DRIVING DOWN HIGHWAY AT 70 MPH, STABILITRAC LIGHT COMES ON AND TRUCK RAPIDLY GRABS TO THE RIGHT AND SUDDENLY YOU ARE ON THE SHOULDER FIGHTING TO GET BACK ON ROAD, TRUCK ALSO STARTS TO DECELERATE AND HARD TO ACCELERATE. *TR

Structure › Body
Filed Sep 11, 201672,000 milesTX

PASSENGER SIDE DASH, ON LEFT ENGINE COMPARTMENT SIDE HAS CRACKED FROM THE AIRBAG COMPARTMENT TO THE DEFROST AIR DUCT. THE CONCERNS ARE 1) IMPAIRED/FAILURE OF PASSENGER AIRBAG IN CRASH, 2) EXPOSURE TO SHARP DASH CRACKS WHICH COULD INCREASE INJURY IN A CRASH, 3) SAFETY OF OCCUPANTS INADVERTENTLY BEING INJURED BY SHARP EDGES OF DASH CRACK, 4) RESALE VALUE.

Engine
Filed Sep 11, 201612,000 milesTX

SEVERAL PROBLEMS.. MULTIPLE FAILURES OF "GLOW PLUGS" (KNOWN GM PROBLEM) AND NOX EXHAUST SENSORS, HIGH DEF USE, UNUSUAL "BUILDUP" IN THE EXHAUST FILTER REQUIRING MANY DEALER VISITS, DOWNTIME, REPAIR COSTS AND EXTREMELY POOR FUEL MILEAGE. GLOW PLUGS OFTEN FAIL AT INITIAL START WHEN SYSTEM IS "COLD".. OAT HAS BEEN FROM ABOUT 45 TO ABOUT 90 DEGREES FAHRENHEIT. ALTITUDE, ABOUT 20 TO 1200 FT ASL. DEALER SERVICED ONLY. VEHICLE HAS NO MODS!!!!

Seats
Filed Aug 18, 2016FL

THE PASSENGER FRONT SEAT IS LEAKING A FLUID AND EACH TIME WE RIDE IN IT IT MAKES US SICK. WE HAVE TO TRAVEL WITH THE WINDOWS DOWN EVEN IN THE RAIN.

Engine
Filed Aug 9, 201650,000 milesTX

I HAVE BEEN HAVING MULTIPLE GLOW PLUG FAILURES ON MY VEHICLE. ONE RIGHT AFTER ANOTHER. IT HAS GONE TO THE DEALER EVERY SINGLE TIME FOR THE REPAIRS I EVEN ASKED THE DEALER MECHANIC IF I WAS THE ONLY ONE AND HE STATED THAT THERE ARE MANY OTHERS WITH MY ISSUE WITH FAILING GLOW PLUGS. THE DEALER HAS A FULL RECORD OF ALL THE ISSUES IV HAD AND EVERY TIME MY VEHICLE HAS BEEN IN THEIR SHOP. SOMETHING HAS GOT TO BE DONE! SOON AS I TRY TO USE MY REMOTE START THE TRUCK STARTS THEN DIES THEN I GET A CHECK ENGINE LIGHT SO I CALL ONSTAR THEY GIVE ME THE CODE AND SURE ENOUGH ITS A FAILED GLOW PLUG. THEN IM UNABLE TO EVEN USE REMOTE START FEATURES OF MY VEHICLE AT THIS POINT.

Structure › Body
Filed Jun 22, 201640,000 milesTX

CRACKED FRONT DASH BETWEEN AIRBAG AND WINDOW DEFROST VENT, POSSIBLE AIRBAG DEPLOY ISSUE. CHECK ENGINE LIGHT ILLUMINATES WHEN FIRST ENGINE START OR DURING USE ON MY LML ENGINE: REPEAT FAILING GLOW PLUGS, REPEAT NOX SENSOR AND DEF ISSUES. THERE HAVE BEEN FAILING OAT SENSORS, FAILED DRIVER SEAT COOLING FAN(S), DEFECTIVE AIRBAG DEPLOY ISSUE DUE TO POSSIBLY POOR CONNECTOR SEATING. ENGINE GLOW PLUG USULLY OCCURS AT OR NEAR INITIAL STARTUP. NOX FAILS WHEN UNDERWAY OR NEAR STARTUP. SEAT COOLING FAILURES HAVE OCCURRED TWICE. DRIVING IS BOTH CITY STREET AND HIGHWAY OPERATION. GLOW PLUG FAILURES USUALLY WHEREVER I INITIATE STARTUP. DASH CRACK, POSSIBLY AFFECTING AIRBAG DEPLOY HAS NOT BEEN WARRANTED, RATHER, GM WANTS ME TO SUBSIDIZE THE REPAIR/REPLACEMENT OF THE DASH

Fuel/Propulsion System
Filed Jun 13, 2016117,000 milesGA

I WAS DRIVING DOWN A HIGHWAY ROAD WHEN MY VEHICLE ABRUPTLY LOST POWER, I RECEIVED A WARNING FROM MY DASHBOARD SAYING FUEL FILTER NEEDS REPLACING AND SUBSEQUENTLY LOST ENGINE POWER WHICH RESULTED IN NO POWER STEERING AND NO BRAKES. I WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL AND GOT IT TO THE SIDE OF THE ROAD BEFORE IT BECAME DEAD. AFTER GETTING THE VEHICLE TOWED TO A GARAGE IT WAS DETERMINED THAT THE CP4 FUEL INJECTION PUMP HAD FAILED RESULTING IN FUEL BEING STARVED FROM THE ENGINE AND THE RESULT WAS THE ENGINE SHUTTING OFF. THE REPAIRS ALONE FOR THIS SINGLE FAILURE ARE $8550 BECAUSE THIS PUMP HAS FOULED ALL THE FUEL INJECTORS AND REGULATORS IN THE FUEL SYSTEM. MOST IMPORTANTLY THOUGH, I WAS FORTUNATE ENOUGH TO BE IN A POSITION ON HIGHWAY WHERE I HAD NO TRAFFIC BEHIND ME, AND ON A RELATIVELY STRAIGHT ROAD WHERE I WAS ABLE TO GET TO THE CURB BEFORE IT BECOME A BIGGER PROBLEM. FROM WHAT I HAVE FOUND THIS IS BECOMING A COMMON PROBLEM ON ALL OF THE DURAMAX 6.6L LML ENGINES UTILIZING THIS TYPE OF FUEL INJECTION PUMP AND GM NEEDS TO RECALL THESE SYSTEMS AND REPAIR THEM. I DO NOT HAVE THE REPAIR INVOICE YET BECAUSE THE VEHICLE IS STILL BEING REPAIRED BUT WILL BE HAPPY TO SUPPLY IT WHEN I RECEIVE IT.

Service Brakes
Filed May 4, 2016110,000 milesTX

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL DROPPED TO THE FLOOR AND SEIZED. THE IGNITION NEEDED TO BE TURNED OFF IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT TURNED THE VEHICLE ON WITH THE GEAR IN PARK AND IT REVVED LOUDLY. THE CONTACT TURNED THE VEHICLE OFF AND ON SEVERAL TIMES AND WAS ABLE TO DRIVE HOME. THE FAILURE RECURRED AND, IN ORDER TO STOP THE VEHICLE, THE IGNITION WOULD HAVE TO BE TURNED OFF. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SPOKE WITH THE DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Air Bags
Filed Apr 28, 2016AK

TAKATA RECALL, OVER YEAR AGO HAVE CALLED ANCHORAGE CAR DEALER 3 TIMES TO FIX BUT THEY KEEP TELLING ME THEY DON'T HAVE PARTS AND DON'T KNOW WHEN THEY WILL RECEIVE. WE LIVE 200 MILES FROM A DEALER THE DIAG. MODULE ALSO HAS RECALL WOULD LIKE BOTH FIXED AT SAME TIME SO WHEN WILL PARTS BE IN FOR AIRBAGS. TRUCK IS IN USE SO I NEED FIXED PLEASE.

Tires › Tread/Belt
Filed Oct 26, 201538,000 milesAR

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500 EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: LT245/75R16 120/116Q 10PR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO WOBBLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT ALL FOUR TIRE SHOULDERS SEPARATED. THE FOUR TIRES WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 12,000 AND THE VEHICLE FAILURE MILEAGE WAS 38,000.

Electrical System
Filed Oct 24, 201523,000 milesMI

WHEN TEMPERATURES DROP BELOW 30 DEGREES THE TIRE PRESSURE WARNING LIGHT AND THE LOW COOLANT LIGHT COMES ON. TOOK TO DEALERSHIP AND THEY ADVISED THAT BOTH WARNING LIGHTS DO THAT BELOW 28 DEGREES. THIS HAS OCCURRED SINCE 2013 WINTER. GLOW PLUGS GOING OUT ONE AT TIME GM WILL ONLY REPLACE AS THEY GO OUT UP TO 120000 NOT ENOUGH BEING DONE WITH THIS.

Structure › Body
Filed Oct 22, 201525,000 milesMI

FRAME RUSTING BADLY

Electrical System
Filed Oct 5, 201546,153 milesNY

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REDUNDANT PRESSURE SENSOR CIRCUIT WAS SHORTED AND INOPERATIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,153.

SteeringCrash
Filed Jan 20, 201580,000 milesNM

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A POLE. A POLICE REPORT WAS NOT FILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 26, 201447,000 milesCA

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE TECHNICIAN MENTIONED THAT THE FUEL PUMP FRACTURED AND DEBRIS WENT THROUGH THE FUEL SYSTEM CAUSING INTERNAL DAMAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Steering
Filed Dec 19, 201416,500 milesMI

WHEN MAKING A TURN AT LOW SPEED, THE POWER STEERING GOES OFF. IT IS THEN ALMOST IMPOSSIBLE TO TURN. IT DID THIS SEVERAL TIMES. I TOOK IT TO A DEALER, AND THEY REPLACED THE POWER STEERING PUMP. THEY SAID IT WAS PUTTING OUT 1150 PSI AND IT SHOULD BE 1700-1800 PSI. THE PROBLEM CAME BACK THE NEXT DAY. I WILL TAKE BACK TO DEALER. *TR

Complaints 1-50 of 53, newest first, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
202613210Routine
202531100Routine
2024143410Routine
202347120Routine
202297320Routine
202189610Routine
20201091030Routine
201974760Routine
201853520Routine
201754550Routine
2016123620Routine
2015179670Routine
201440220Routine
201351310Routine
2012 — this page53300Routine
2011104420Routine
201021510Routine
200961530Routine
2008191440Routine
2007204390Above average
2006178180Routine
20052691150Above average
20043682102Fatalities reported
2003449280Above average
2002351361Fatalities reported
2001388370Above average
2000132340Routine
199981221Fatalities reported
199873230Routine
199764213Fatalities reported
19962000Routine
19953000Routine
19943000Routine

Compare every Silverado 2500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.