2014 Chevrolet Silverado 2500

Routine

Owners filed 40 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System6
010
Electrical System6
010
Air Bags6
101
Unknown or Other4
000
Steering4
000
Power Train4
000
Traction Control System2
000
Service Brakes2
101
Engine2
000
Tires1
000

2 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module21V054000
Filed Feb 5, 20211,778,128 vehiclesGeneral Motors, Llc

Defect. General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Equipment18V267000
Filed Apr 26, 20186,154 vehiclesGeneral Motors Llc

Defect. General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

What owners reported

Newest filings
Air Bags
Filed Nov 21, 2025SC

The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was unavailable. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Structure › Interior Panels › Door
Filed Jun 24, 202485,000 milesWV

The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that the driver's side front door panel inside plastic had deteriorated and disintegrated. The contact stated that the door was difficult to open. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

Tires
Filed Mar 26, 2024TX

LT295/65R20 Two Nitto Grappler G2 which were on the rear of my truck, the internal belts of the tire have separated, causing a buckle of the tire. The separation caused a bouncing rough ride. This is a safety issue when riding the vehicle and I believe eventually it would have blown. The two tires were replaced by Discount Tire under my extended warranty that I purchased with the tires. I did contact Nitto Tire and attempted to have them replace the remaining front tires, I believe they will be separating very soon. Nitto refused to replace the tires, due to the tires being over 5 years old. The tires are not worn and have 11/32’s thread. I believe Nitto has a problem with the tires separating and should be addressed.

Fuel/Propulsion System
Filed Oct 1, 2023CA

Cp4 failure, left me stranded and cost me 11k in repairs. 69k miles on truck 6,427.40$ for the Bosh disaster kit. Plus additional fluids, gaskets, ect that are not included. And 3900$ in labor. This cost me little under 11k. I have full invoice at total performance diesel at 300 west robles ave, Santa Rosa. This really affects my life. And it’s a common thing for the cp4 pump. 7,500$ deposit and 2,698.38$ was my final payment.

Power Train
Filed Sep 19, 2023IN

When pulling out into busy traffic the TCM quit and lost all power to the wheels. Could not move. Luckily the traffic seen we had a issue and swerved to go around us. We found out later this has been a huge issue for GM with TCM on units like mine. If traffic would not have been paying attention they would have hit us and caused injuries to my family and probably theirs. Glad we were not pulling out onto a highway with high speed traffic.

Electrical System
Filed Sep 18, 2023170,318 milesNE

TCM failed. Vehicle is at the dealership awaiting new part for over three months now. Continue to get extended ETA on the part, latest communication was maybe November before it ships. Last vehicle dealership had took a year for the replacement TCM Vehicle immediately went into ‘limp mode’ on highway, was very unsafe because could only go 20-25mph. Confirmed by dealer upon them working on pickup it was the TCM. They, as well as we researched, and found stated that this is widespread problem in 2011-2016 year Duramaxes. We were left vehicleless. We tow trailers for our business and fifth wheel camper for personal use. Very detrimental to our livelihood.

Fuel/Propulsion System
Filed Aug 25, 2023KY

The fuel pump has put metal shaving all through my fuel system and It is available for inspection if anyone is interested in taking a look at it. It made my truck die in the middle of the highway. It put me and a lot of others in danger! AutoNation Chevrolet seen and confirmed and said it was because the cp4 fuel pump isn’t compatible with my truck and that a class action was just granted over this in 5 states. The Chevrolet dealership inspected the component. Only light that came on was change fuel filter and I got it changed just a day or two before it died on me.

Electrical System
Filed Aug 23, 2023CO

Transmission Control Module Failed on the highway while towing and left me and family in a dangerous situation.

Fuel/Propulsion System
Filed Jul 20, 2023NY

The system that failed was the CP4.2. The Cp4 is a defect that has failed; in the failure it has been ground down and it pushed metal shavings through the fuel system and it has also clogged the injectors. The failure of this system left me in a hazardous position in the middle of the highway. I could not turn or break because there was no power to my vehicle because it was not getting any fuel.

Seat Belts
Filed Jul 19, 2023AR

Stopped on a level surface, at a fuel station/bathroom stop, 6 year old granddaughter in booster seat behind driver in back seat. The seat belt was released and retracted tight over the booster seat arm rest and would not release to allow child out of the seat and child began to panic, had to cut seatbelt to get upset child out!

Power Train
Filed May 17, 2023135,000 milesTX

The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while her husband was driving 45 MPH, several unknown warning lights illuminated, and the contact lost control of the vehicle. The driver was unable to shift gear. The driver stated that the vehicle hesitated and failed to accelerate over 20 MPH. The driver was able to continue driving to the residence. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where the vehicle was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired due to the parts not being available. The contact called the local dealer and made them aware of the failure. The dealer informed the contact that parts were not available. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000.

Unknown or Other
Filed Feb 22, 2023MI

Frame has failed from rust.

Traction Control System
Filed Jan 10, 2023170,000 milesFL

The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle was hesitating while depressing the accelerator pedal. The contact stated that the Service Stabili-trak message was displayed on the instrument panel. The contact diagnosed the vehicle and determined that the traction control module was defective. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 170,000.

Air Bags
Filed Oct 31, 2022NM

I was driving on an unpaved maintained road at night and heard a loud bang and bright flash came to a stop and realized I couldn't see out of the door windows. The side curtain bags deployed. I took it into rich ford no damage was found to any sensors or to the truck. Noone wants to replace the bags or damaged interior and insurance won't file a claim due to no damage to truck.

Air BagsCrash1 injured
Filed Mar 24, 2022233,000 milesAR

The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while driving at 45-49 MPH, with cruise control mode, he sustained a seizure and became unconscious. The vehicle veered off the road, drove over a curb and landed into a 6-foot ditch. The vehicle then drove over three driveways and crashed into a tree while the contact was unconscious. The air bags failed to deploy. There was no further information provided. The contact stated that the incident occurred within 175 yards. The contact was transported out of the vehicle and to the hospital by emergency units. The contact sustained a broken sternum caused by the seat belt. The contact was unsure whether a police report was filed. The vehicle was towed to a body shop; however it was not repaired. An unknown dealer was notified of the failure and contacted the manufacturer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 21V054000 (Air Bags).The manufacturer contacted the contact and advised him that the issue would be submitted to another claim department. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 233,000.

Engine
Filed Mar 22, 2022CA

While I was pulling my trailer up a grade on my 2014 Chevy Silverado 2500HD diesel truck, the fuel pump had catastrophic failure resulting in total loss of power. I had to unsafely maneuver to the shoulder of the 10 freeway west near Cabazon, CA and exit the truck near high speed traffic. I was lucky to make it to the shoulder without getting run over by the trucks in the slow lane. Had to wait hours for a tow and now have a roughly $10k repair bill. This is a known issue with the Bosch CP4 fuel pumps that Ford and GM refuse to address. Ram/Stellantis recalled their diesel trucks for 2019 and 2020 using this fuel pump. Dealer has confirmed total failure of the Bosch CP4 high pressure fuel pump as the reason for total loss of power. No warning signs whatsoever, just immediate loss of power while traveling 55 mph.

Steering
Filed Dec 17, 2021MD

The Silverado 2500hd and I think 3500 work duty pickups some don't come with a stabilizer damper for steering my 2014 work truck with only 19k miles has a shake so bad you can't drive on the highway, I first noticed the shimmer at 2 yrs the deal did alignments and said they could not find what caused it, now I took the truck in for check engine on an o2 sensor they said catalytic converter went bad and it needed alignment so I said yes to the o2 sensor and alignment then I leave the check engine light pops on and when trying to drive over 35 mph the steering wheel violently shakes back and worth, I talked to a commercial tech he said the stabilizer always goes bad on these and so does all the youtube videos but some videos show that some trucks have a stabilizer and some don't, but do have the mounting holes.

Air Bags
Filed Dec 15, 2021CA

Takata Recall. The contact owns a 2014 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not notified of the issue. The manufacturer was notified of the issue and informed the contact that the parts for the recall repair were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Jul 21, 2021AL

Takata Recall. The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Air Bags
Filed Apr 8, 2021TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

20 of 40 complaints, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
20266200Routine
202528100Routine
2024139410Routine
202347120Routine
202294320Routine
202184610Routine
20201051030Routine
201974760Routine
201852520Routine
201754550Routine
2016123520Routine
2015176660Routine
2014 — this page40220Routine
201351310Routine
201253300Routine
2011104420Routine
201021510Routine
200961530Routine
2008191440Routine
2007204390Above average
2006177180Routine
20052691150Above average
20043682102Fatalities reported
2003449280Above average
2002351361Fatalities reported
2001300130Above average
2000132340Routine
199981221Fatalities reported
199873230Routine
199764213Fatalities reported
19962000Routine
19953000Routine
19943000Routine

Compare every Silverado 2500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.