2002 Chevrolet Silverado 2500

Fatalities reported

Owners filed 351 complaints about this vehicle with federal regulators, most often about the brakes. It has been recalled 3 times.

Avoid One of the Chevrolet Silverado 2500 years to avoid: 3.4× the complaints of a typical Silverado 2500 year. Which Chevrolet Silverado 2500 years to avoid →

When it fails
020k40k60k90k120k200k
84,235 milesMedian miles at failure

306 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2002 Chevrolet Silverado 2500 problems

198 of the 351 complaints (56%) are about the brakes.

ComponentReportsCrashesFiresInjuries
Service Brakes · brakes87
702
Service Brakes, Hydraulic · brakes75
611
Engine and Engine Cooling · engine24
010
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes19
204
Engine13
020
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings · brakes9
100
Fuel System, Diesel · fuel system9
000
Tires6
000
Engine and Engine Cooling › Engine · engine6
000
Tires › Tread/Belt5
100

2002 Chevrolet Silverado 2500 brakes problems

56% of all complaints

198 of the 351 complaints are about the brakes. This is what owners describe:

  • loses its brakes or the pedal sinks31% · 61
  • leaks oil or fluid19% · 38
  • sets off warning lights on the dash6% · 11

Share of the 198 brakes complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
85,379 mi
median of 186 reports
Peak year of filing
2011
34 brakes complaints that year
Crashes · fires · injuries
16 · 1 · 7
in these complaints
Recalls on the brakes
None
“I pulled the truck out of the garage in working condition, left it running while parked in the driveway. It emptied the entire brake fluid reservoir through a leak in the distribution junction on the rear axle, leaving the truck with no brake function whatsoever. Had I not parked the truck in the driveway, I would have been involved in a serious collision due to sudden complete brake failure.”
Owner complaint, filed Aug 9, 2025
“While driving on US60 East of Lexington Kentucky I was preparing to turn left using the left turn lane. There was another car in front of mine and as I approached it I began to lightly apply the brakes. The brake pedal went all the way to the floor with no decrease in speed. Fortunately I was able to switch back to the through lane and avoid an accident.”
Owner complaint, filed Sep 20, 2021

Complaints and recalls over time

By year of filing
2001: 1 complaints, 0 about the brakes'012002: 10 complaints, 0 about the brakes2003: 10 complaints, 1 about the brakes2004: 8 complaints, 0 about the brakes2005: 15 complaints, 4 about the brakes'052006: 13 complaints, 9 about the brakes2007: 15 complaints, 7 about the brakes2008: 28 complaints, 9 about the brakes2009: 19 complaints, 9 about the brakes'092010: 43 complaints, 28 about the brakes2011: 56 complaints, 34 about the brakes2012: 30 complaints, 24 about the brakes2013: 37 complaints, 31 about the brakes'132014: 24 complaints, 17 about the brakes2015: 21 complaints, 13 about the brakes2016: 7 complaints, 4 about the brakes2017: 2 complaints, 1 about the brakes'172018: 4 complaints, 1 about the brakes2019: 0 complaints, 0 about the brakes2020: 3 complaints, 2 about the brakes2021: 4 complaints, 3 about the brakes'212022: 0 complaints, 0 about the brakes2023: 0 complaints, 0 about the brakes2024: 0 complaints, 0 about the brakes2025: 1 complaints, 1 about the brakes'25Recall 01V220000 (interior lighting)Recall 06E010000 (steering)Recall 06E043000 (fuel system)NHTSA investigation EA07013NHTSA investigation PE07025NHTSA investigation EA04012NHTSA investigation PE04004
All complaintsAbout the brakesRecall (red: the brakes)NHTSA investigation opened

Complaints about the 2002 Silverado 2500 peaked in 2011, with 56 filed that year. No recall on file covers the brakes, the subject of 56% of the complaints. In 2025 owners filed 1 so far.

3 safety recalls

Part 573 reports
Fuel System, Gasoline06E043000
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.

Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

Steering06E010000
Filed Feb 1, 20061,360 vehiclesFabtech Motorsports

Defect. CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS OF STEERING CONTROL.

Risk. LOSS OF STEERING CONTROL COULD LEAD TO A VEHICLE CRASH WITH POTENTIAL INJURY OR DEATH.

Remedy. FABTECH WILL NOTIFY OWNERS AND REPLACE THE PITMAN AND IDLER ARMS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2006. OWNERS MAY CONTACT FABTECH AT 909-597-7800.

Interior Lighting01V220000
Filed Jun 26, 200138,863 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. IN ADDITION, WHEN THE BRAKE FLUID IS LOW, THE VEHICLE MAY NOT MEET THE PARTIAL SYSTEM REQUIREMENTS OF FMVSS NO. 105.

Risk. THESE CONDITIONS COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD LEAD TO A CRASH.

Remedy. DEALERS WILL CHANGE THE LOCATION OF A WIRE CONNECTION IN THE UNDERHOOD BUSSED ELECTRICAL CENTER. OWNER NOTIFICATION BEGAN JULY 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

All 3 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 4 name the 2002 Silverado 2500.

TRAILER HITCH RECEIVER FAILUREEngineering analysis EA07013Closed
Opened Sep 14, 2007Closed Sep 12, 2008trailer hitch

Complaint reports allege poor weld quality and/or bending of the subject vehicle original equipment trailer hitch receiver.the agency's investigation included analysis of manufacturer and agency incident reports, review of police reports, analysis of the agency's fatal analysis reporting system, a vehicle owner survey, inspection of tow vehicles/hitches and analysis of failed parts.incidents of weld failure were rare and associated with very low-speed driving (turning, backing and sudden stopping).incidents of bending were associated with improper trailer hitch adjustment or overloading. A …

TRAILER HITCH RECEIVER FAILUREPreliminary evaluation PE07025Closed
Opened May 14, 2007Closed Sep 14, 2007trailer hitch

Gm provided additional data regarding allegations of failure of the trailer hitch.odi reviewed that as well as other data provided by peer manufacturers.based on our review, odi finds the need to further investigate this issue.this preliminary evaluation is upgraded to an engineering analysis (ea07-013) for further assessment and study of this issue.

HYDRAULIC PUMP FAILRESEngineering analysis EA04012Closed
Opened Apr 30, 2004Closed Feb 28, 2005Led to recall 05V005000brakes

Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. Gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.

HYDRAULIC PUMP SHAFT FAILURESPreliminary evaluation PE04004Closed
Opened Jan 8, 2004Closed Apr 30, 2004brakes

The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes …

Technical service bulletins

340 on file

Repair instructions the manufacturer sent its dealers for the 2002 Silverado 2500. Not recalls: the fix is usually free only while the car is under warranty.

equipment 116engine 75electrical system 45equipment adaptive/mobility 16brakes 15fuel system 15transmission 14suspension 11
General CommunicationService campaignAug 26, 2024electrical system

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …

23-NA-144Service Bulletin/Repair InstructionsAug 18, 2023brakes

This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.

PIT3665LService Bulletin/Repair InstructionsOct 18, 2022brakes

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

PIT3665HService Bulletin/Repair InstructionsJun 24, 2019brakes

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

13-05-22-001DService Bulletin/Repair InstructionsOct 28, 2014brakes

This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits.

13-05-22-001CService Bulletin/Repair InstructionsOct 24, 2014brakes

This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits.

13-05-22-001BService Bulletin/Repair InstructionsSep 24, 2014brakes

This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits.

Showing the newest 6 of 15 bulletins about the brakes, and any warranty extensions or service campaigns.

What owners reported

Newest filings
Service Brakes
Filed Aug 9, 2025IL

I pulled the truck out of the garage in working condition, left it running while parked in the driveway. It emptied the entire brake fluid reservoir through a leak in the distribution junction on the rear axle, leaving the truck with no brake function whatsoever. Had I not parked the truck in the driveway, I would have been involved in a serious collision due to sudden complete brake failure.

Service Brakes
Filed Sep 20, 2021KY

While driving on US60 East of Lexington Kentucky I was preparing to turn left using the left turn lane. There was another car in front of mine and as I approached it I began to lightly apply the brakes. The brake pedal went all the way to the floor with no decrease in speed. Fortunately I was able to switch back to the through lane and avoid an accident. While I was able to avoid an accident there was definitely a risk of injury to myself and the occupants of the other vehicle. When I was able to inspect the vehicle I found that the brakeline adjacent to the fuel tank was rusted through which caused a complete brake failure. I do the vehicle maintenance personally and have since made necessary repairs to the brake system. I was aware of problems with the brakelines on this vintage truck being prone to failure due to rusting. As I was making repairs it was obvious the routing of the brakelines was such as to making the rusting more likely to happen.

Service Brakes
Filed Apr 26, 2021182,000 milesWA

HARD BRAKE LINE FAILURE DUE TO CORROSION FROM POOR QUALITY PARTS WITHOUT PROPER CORROSION PROTECTION OR CORRECT MATERIALS (I.E. STAINLESS STEEL VS MILD STEEL) WHEN VEHICLE IS USED IN AREAS WHERE DE-ICER IS USED ON THE ROADS.

Service Brakes
Filed Mar 19, 2021265,000 milesOK

THE ABS LIGHT CAME ON AND THE BRAKE LIGHT. THE POWER STEERING IS BAD AND THE STEERING WHEEL SHAKES WHEN I BRAKE, I GOT THE BRAKES AND ROTORS CHANGED AND THE PROBLEM PERSISTED

Engine
Filed Feb 11, 2021143,000 milesOR

KNOWN TO GM INJECTOR PROBLEMS WITH CHEVY SILVERADO VEHICLES. MY INJECTOR CRACKED OR FAILED AND DIESEL WENT IN TO MY ENGINE OIL, CAUSING AN OVER FILL OF 2 GALLONS. OIL WAS LEAKING OUT ALL OVER FROM MY TRUCK WHILE I WAS DRIVING. THERE ARE MANY OTHER POST ABOUT THIS PROBLEM AND GM IS AWARE BUT HASN'T ISSUED A RECALL.

Service Brakes
Filed Nov 8, 2020267,000 milesME

MY ABS SPEED SENSOR GOT SHEARED BY BACK OF MY FRONT DRIVERS SIDE TIRE IN WHICH I HAVE SEEN ON MULTIPLE SIGHTS A DEFECT THAT WAS DEEMED A RECALL FOR BEING POORLY SET UP ON THE ASSEMBLY LINE. SECONDLY, IVE SPENT THOUSANDS AND LOOKING ONLINE FOR A VARY SERIOUS ISSUE IVE BEEN HAVING WITH MY VEHICLE DUE TO INTERMEDIATE STALLING, BACKFIRING, AND VEHICLE DIEING DUE TO WHAT HAS FINALLY BEEN FOUND TO BE THE INFAMOUS CRANKSHAFT SENSOR. REPLACED MY COMPUTER, ALL 02 SENSORS, EGR VALVE EXC... THAN UPON LOOKING AND RESEARCHING, I FIND IT WAS A MAJOR ONE ON RECALL AS WELL FOR FAILING ALL THE TIME. I JUST FEEL IF THESE ARE FACTORY ERRORS AND BEEN ON THE RECALL, AND MY WOMAN WHO TRAVELS WITH ME THAT IS PARALYZED DUE TO AN ACCIDENT, I SHOULD BE ENTITILED TO THE RECALLS GIVING THEY WERE KNOWN FLAWS ON THE ASSSEMBLY LINE AND A DANGER TO OTHERS. WHEN THE VEHICLE STALLS OUT, IT STARTS CHOKING, BACKFIRING, AND BUCKING AND WANTS TO LOCK UP AND LOOSE CONTROL. NOT COOL. IVE BEEN CHASING THIS PROBLEM SPENDING THOUSANDS IN PARTS AND REPAIRS TO MAKE THIS TRUCK SAFE FOR WORK AND FEEL IF THERE HAS BEEN RECALLS FOR ALL THIS, WOULD BE NICE TO REAP SOMETHING OUT OF MY INVESTMENT IN THIS TRUCK

Wheels
Filed Sep 15, 2020109,000 milesCA

VIBRATION IN VEHICLE PRIOR TO TIRE BLOW OUT ON FREEWAY TRAVELING APPROXIMATELY 70 MPH.. APPEARS TO BE A TREAD SEPARATION TYPE FAILURE. TIRES ARE BF GOODRICH ALL TERRAIN TA KO BAZ WITH APPROXIMATELY 27000 MILES ON THEM. SIZE IS LT265/75R16. TIRES WERE ROTATED AND CHECKED FOR PROPER INFLATION BY PROFESSIONAL TIRE SHOP APPROXIMATELY 4 DAYS PRIOR TO FAILURE.

Service BrakesCrash2 injured1 killed
Filed Aug 4, 2020143,000 milesFL

DRIVING UP TO CITY INTERSECTION WAS APPLING BRAKES, CAR IN FRONT APPLIED HIS QUICKER CAUSING HIS REAR TO RAISE UP, INDICATING PANIC STOP, I FOLLOWED AND APPLIED HARD PRESSURE TO MY BRAKES, PEDAL THEN WENT TO THE FLOOR AND LOST ALL BRAKE ACTION, THIS LEAD TO MY TRUCK REAR END OF OTHER CARS

Service Brakes
Filed Aug 17, 201875,000 milesPA

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT NOTICED A LEAK COMING FROM THE BRAKE LINE AND RUST. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE RECURRED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000.

Engine
Filed Jul 18, 201848,500 milesPA

WHILE DRIVING, THE ENGINE WILL SUDDENLY SHUT DOWN AND WITHOUT WARNING STOP.

Unknown or Other
Filed May 28, 2018TX

THE UNDERCARRIAGE. THE ROCKER ARMS THE BRAKE LINES ARE AND HAVE BEEN RUSTED OUT. ITS A RUSTED OUT FRAME. THIS NEEDS TO BE HANDLED AND RECALLED TO ALL GM OWNERS . THIS IS A COSTLY TIME CONSUMING MATTER FOR INDIVIDUALS TO HANDLE. GM SHOULD STEP UP TO THE PLATE AND HANDLE THESE ISSUES. KARMA HOPE U DONT NEED BAILING OUT AGAIN I BET THIS ISSUE ALONE AND GM NOT HELPING BY DOING RIGHT THING WILL CAUSE TREMENDOUS HURT TO U IM SURE YOUVE LIST AKOT OF BUSUNESS FROM THIS.

Engine
Filed Feb 14, 2018MD

2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO ENGINE FUEL INJECTORS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE REQUIRED HAVING THE FUEL INJECTORS REPLACED MULTIPLE TIMES. THE VEHICLE WAS REPAIRED TWICE UNDER WARRANTY. THE CONSUMER REQUESTED FOR THE MANUFACTURER CONTINUE TO REPAIR THE INJECTORS UNDER THE WARRANTY. *JS

Engine
Filed Aug 30, 201750,000 milesCA

EXHAUST MANIFOLD BOLTS BREAKING AND BOTH EXHAUST MANIFOLDS CRACKING EVRY 50000 MILES. OCCURS WHILE DRIVING.

Service Brakes
Filed Jul 28, 2017170,000 milesIL

BRAKE LINES RUSTED OUT CAUSING VEHICLE TO LOOSE BRAKING ABILITY AND AN ACCIDENT WITH MINOR VEHICLE DAMAGE..

Service Brakes
Filed Nov 15, 2016200,000 milesIL

EXCESSIVE METAL BRAKE LINE CORROSION ON THIS VEHICLE. BRAKE LINES CORRODED THROUGH CAUSING AN IMMEDIATE LOSS OF BRAKE FLUID AND RESULTED IN ZERO BRAKING ABILITY WHILE VEHICLE WAS IN MOTION ON A BUSY CITY STREET. EMERGENCY BRAKE WAS DEPRESSED TO BRING VEHICLE TO A STOP. INFERIOR MATERIALS HAVE BEEN USED TO PRODUCE BRAKE LINES ON THIS VEHICLE. BRAKE LINE PLACEMENT IN CONJUNCTION WITH INFERIOR METAL THAT IS PRONE TO CORROSION IS AT FAULT. COST TO REPAIR THIS FLAW IN MANUFACTURING WILL BE NEARLY $2000.00

Service Brakes
Filed Aug 25, 201690,000 milesTN

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE BEGAN TO INDEPENDENTLY ROLL FORWARD WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BEFORE THE VEHICLE EVENTUALLY STOPPED. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE BRAKE LINES WERE RUSTED THROUGH. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Service Brakes
Filed May 5, 201684,000 milesFL

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO SLOW DOWN BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND MADE IT VERY HARD TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES LINES FAILED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Unknown or Other
Filed Apr 24, 2016VA

TRAILER RELIEVER HITCH BENT AFTER NORMAL USE TOWING TRAVEL TRAILER. PROPER WEIGHT DISTRIBUTING HITCH WAS BEING USED ON INTERSTATE HIGHWAY. WINDS MAY HAVE BEEN CONTRIBUTING FACTOR. HITCH MUST BE REPLACED.

Engine
Filed Apr 17, 2016157,000 milesCA

THE GLOW PLUGS AND FUEL INJECTORS FAIL PREMATURELY I WAS TOLD BY THE LOCOL SERVACE MANAGER THAT THERE WAS PLENTY OF TIME TO GET THE REPAIRS BUT A FEW WEEKS LATER WHEN I BROUGHT IT IN FOR THE SUPPOSED FREE REPAIRS THEY TELL ME THE TIME FOR MINE IS OVER ITS TOO OLD. WHEN NO ONE HAD SHOWED ME A PRINT OUT AND THE COMPANY I BOUT IT FROM NEVER DISCLOSED THE ISSUE. IF THE VEHICLE STALLS IN TRAFFIC IT COULD CAUSE AN ACCIDENT.

Tires
Filed Feb 3, 2016198,000 milesFL

DRIVING AT 55 MPH ON HWY 528 ABOUT 20 MILES EAST OF ORLANDO, THE TRUCK BEGAN TO SHAKE AND THEN WE SUFFERED A CATASTROPHIC TREAD SEPARATION OF OUR REAR DRIVER'S SIDE TIRE. WE WERE TRAILERING A CAMPER AT THE TIME. BY THE TIME I WAS ABLE TO BRING THE TRUCK TO A STOP ON THE SHOULDER OF THE HIGHWAY WE HAD SUSTAINED CLOSE TO $3000 WORTH OF DAMAGE TO THE REAR DRIVER'S SIDE FENDER AND WHEEL WELL. THIS WAS THE 2ND KUMHO LT 245/75 R16 OF THE SET THAT HAD A SEPARATION. THE FIRST ONE WE WERE ABLE TO SLOW DONE IN TIME TO PREVENT ANY DAMAGE TO THE VEHICLE. THE TIRES ONLY HAD 18000 MILES ON THEM AND INFLATION PRESSURES HAD BEEN CHECKED WITHIN 24 HOURS OF THE INCIDENT EACH TIME. AFTER CALLING KUMHO SEVERAL TIMES AFTER THE 1ST INCIDENT, THEY GAVE A 67 DOLLAR CREDIT ON THE TIRE. THE SECOND TIME THEY HAVE NOT RETURNED MY MULTIPLE PHONE CALLS. I HAVE NOW REPLACED AND KEPT THE REMAINING TIRES OF THE SET. I KEPT THEM HOPING THAT NHTSA WOULD TAKE THEM FOR TESTING. I FILED A COMPLAINT BY PHONE WITH NHTSA ON 11/3015 AND MEKO TOLD ME I WOULD BE RECEIVING FORMS IN THE MAIL TO COMPLETE THE COMPLAINT. IT HAS NOW BEEN OVER 2 MONTHS, AND I HAVE NOT RECEIVED ANYTHING FROM YOU! MY COMPLAINT # WAS 10807471. THESE ARE DANGEROUS FAULTY TIRES AND NEED TO BE RECALLED. SOMEONE NEEDS TO HOLD KUMHO RESPONSIBLE FRO THESE TIRES BEFORE MORE LIVES ARE LOST SECONDARY TO CATASTROPHIC SEPARATIONS.

Service Brakes
Filed Feb 2, 2016158,000 milesMO

ALL MY BRAKE LINES ARE CORRODED/RUSTING OUT. ONE LINE ALREADY HAD TO BE REPLACED. VERY DANGEROUS. ALL MY FUEL INES ARE STARTING TO CORRODE AND APPEAR TO REQUIRE REPLACEMENT SOON.

Tires › Tread/Belt
Filed Nov 30, 2015184,000 milesFL

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD EQUIPPED WITH KUMHO ROAD VENTURES A/T TIRS, SIZE 245/75 R16 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A VIBRATION COMING FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT DECREASED THE SPEED TO 10 MPH AND THE REAR PASSENGER SIDE TIRE BLEW UP. THE TIRE WAS REPLACED WITH A SPARE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE TREAD SEPARATED. THE TIRE WAS REPLACED. ALSO, WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER SIDE TIRE BLEW UP. THE TIRE WAS REPLACED WITH A SPARE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 184,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 14,000.

Fuel/Propulsion System
Filed Nov 11, 2015134,000 milesTX

MY COMPLAINT IS MORE OF A QUESTION. HOW CAN A RECALL HAVE A CUTOFF DEADLINE, ESPECIALLY WHEN THE ITEM RECALLED MAY OR MAY NOT BE BAD? THERE WAS A RECALL ON MY INJECTORS AND I NEVER NEW IT TILL THEY WENT BAD AND I TOOK IT TO DEALER TO FIX AND THEY SAID INJECTORS HAD BEEN RECALLED BUT RECALL EXPIRED. THEN, 13 MONTHS AFTER HAVING THEM REPLACED, 3 GO BAD AND YA'LL ONLY OFFER A 1 YEAR WARRANTY WHEN YOU REPLACE THEM, HOW CONVENIENT. YOU HAVE AN EXPIRATION ON A RECALL.

Air Bags
Filed Oct 16, 2015MS

ON THURSDAY, AUGUST 6, 2015 AT APPROXIMATELY 1:20 PM NATCHEZ RAILWAY EMPLOYEES [XXX] WERE ATTEMPTING TO START VEHICLE #1828 WHICH WAS BEING STORED ON THE GROUNDS OF THE NATCHEZ DEPOT. VEHICLE #1828 IS A 2002 CHEVROLET 2500 PICKUP TRUCK WITH VIN #[XXX] AND HAD BEEN DRIVEN FROM THE GRENADA RAILWAY APPROXIMATELY THREE WEEKS PRIOR. [XXX] WAS SITTING IN THE DRIVER'S SEAT AND THE BATTERY APPEARED TO BE DEAD. WHEN HE PULLED THE HOOD RELEASE LATCH, THE PASSENGER SIDE AIR BAG ACTIVATED WITH A LARGE BANG AND THE CAB OF THE TRUCK WAS FILLED WITH A WHITE POWDER. [XXX] SUFFERED A SLIGHT RINGING IN THE EARS FROM THE NOISE. A CHECK WITH THE GENERAL MOTORS WEBSITE INDICATES THIS VEHICLE IS NOT SUBJECT TO ANY RECALLS, ESPECIALLY FOR DEFECTIVE AIRBAGS. AT THE TIME OF THE INCIDENT, THE AIR TEMPERATURE WAS APPROXIMATELY 95⁰ F WITH 60% HUMIDITY. THE VEHICLE HAS BEEN PARKED FOR OVER TWO WEEKS WITH THE DOORS AND WINDOWS CLOSED. DAYTIME HIGH TEMPERATURES DURING THIS PERIOD HAVE BEEN IN THE 95⁰ TO 100⁰ RANGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes
Filed Oct 8, 201556,000 milesOH

STEEL BRAKE LINES TO ABS CONTROL AND OTHER STEEL BRAKE LINES RUSTED THROUGH AND LEAKING, MUST BE REPLACED BEFORE BRAKES FAIL.

Service Brakes
Filed Sep 9, 201564,850 milesMI

DRIVING TO PICK UP MY SON FROM WORK ON SIDE STREETS,TRAVELING ABOUT 25MPH WHEN MY BRAKE WENT TO THE FLOOR.ALMOST REAR ENDED CAR AT STOP SIGN. GOT OUT OF TRUCK AND FOUND LARGE SPOT UNDER MY TRUCK,BRAKE FLUID. HAD IT TOWED TO BRAKE SHOP AND MECHANIC INFORMED ME MY BRAKE LINES WERE RUSTING THOUGH AND NEEDED TO REPLACE ALL BRAKE LINES. ALSO TOLD ME HE HAS SEEN THIS WITH 3 OR 4 OTHER CHEVY TRUCKS LATELY. FOUND OTHER COMPLAINTS AFTER TELLING MY STORY. HEARD THIS IS A KNOWN PROBLEM WITH THESE TRUCKS..I BOUGHT THIS TRUCK NEW & HAVE HAD IT RUST PROOFED 12 TIMES. THANK YOU

Fuel/Propulsion System
Filed Aug 19, 2015153,000 milesTN

AFTER ARRIVING AT MY DESTINATION AT 9PM AS I EXITED TRUCK , I SMELLED DEISEL FUEL. TOOK A FLASHLIGHT AND LOOKED UNDER TRUCK AND SAW DIESEL DRIPPING OFF FRAME RAIL ON DRIVERS SIDE OF VEHICLE. I SPENT THE NEXT 5 HOURS AFFECTING A TEMPORARY FIX ON THE METAL FUEL LINE TO STOP THE LEAK OVERNIGHT. AS I RAN MY THUMB ALONG THE FUEL LINE IN AN EFFORT TO ISOLATE THE EXACT SPOT OF THE LEAK, THE LEAK WENT FROM A DRIP, DRIP, ETC TO A PINHOLE STREAM. THERE WAS ABSOLUTELY NO DENT FROM EXTERNAL CONTACT OF ANY KIND. I AM THE ORIGINAL OWNER OF THIS VEHICLE. IT HAS BEEN WELL MAINTAINED AND WE DO NOT LIVE IN AN AREA OF MUCH WINTER WEATHER ( SALT CORROSION ). THE NEXT DAY AFTER A 3 MILE WALK TO PURCHASE SOME HOSE REPAIR CLAMPS, I IMPROVISED A STURDY PATCH WHICH ALLOWED ME TO DRIVE THE VEHICLE HOME MORE THAN 2 HOURS AWAY. I HAVE CONTACTED CHEVROLET AND WILL BE TAKING THE TRUCK TO A DEALER MONDAY 7/24. THE REP I SPOKE WITH AT CHEVY SPENT MOST OF THE CONVERSATION TELLING ME THAT BECAUSE OF THE AGE AND MILEAGE OF THE VEHICLE THAT THE REPAIRS WERE MY RESPONSIBILITY. THAT'S FINE BUT I TOTALLY DISAGREE WITH THEM. THIS IS NOT A MAINTENANCE ISSUE. IT IS A DEFECTIVE OR POORLY DESIGNED PART THAT COULD EASILY RESULT IN FIRE, ACCIDENTS AND EVEN BODILY HARM OR THE LOSS OF LIFE. THERE IS ABSOLUTELY NO EXCUSE FOR A LEAKING METAL FUEL LINE THAT HAS NEVER BEEN DAMAGED IN ANY WAY AT ALL. FROM THE INTERNET FORUMS FOR DURAMAX OWNERS I SEE THAT THIS IS NOT AN UNCOMMON PROBLEM. I ASSURE THERE ARE MANY LESS THAN SAFE IM

Service Brakes
Filed Jul 29, 201584,425 milesMD

WHILE BACKING OUT OF MY DRIVEWAY I ATTEMPTED TO STOP DUE TO TRAFFIC TRAVELING ALONG THE ROUTE I WAS ENTERING. WHEN I APPLIED THE BRAKE THE PEDDLE WENT COMPLETELY TO THE FLOOR. LUCKILY I WAS ABLE TO STOP WITH THE EMERGENCY BRAKE IN TIME TO AVOID AN ACCIDENT WITH A TRASH TRUCK THAT WAS TRAVELING ALONG THAT ROUTE. USING THE EMERGENCY BRAKE I WAS ABLE TO PULL THE VEHICLE BACK INTO MY DRIVEWAY SAFELY AND FOUND THAT THE BRAKE LINE WAS CORRODED AND WAS LEAKING JUST UNDER THE DRIVERS SIDE DOOR. MY VEHICLE IS WELL MAINTAIN AND I AM OFTEN COMPLEMENTED FOR THE CARE I TAKE OF BOTH IT'S APPEARANCE AND MAINTENANCE. THE IS NO OTHER AREA OF THIS VEHICLE THAT IS RUSTED AND THE UNDERNEATH OF THIS VEHICLE IS IN VERY GOOD SHAPE. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND IT HAS NOT BEEN SUBJECT TO ANY TYPE OF EXCESS WEATHER CONDITIONS. THERE IS NO REASON THESE LINES SHOULD HAVE FAILED LIKE THIS. I HAVE BEEN AN ASE CERTIFIED AUTO TECH FOR BRAKES AND CAN TELL YOU THAT IS IS NOT COMMON TO CHECK THE LINES OVER THE TOP OF THE FRAME DURING ROUTINE BRAKE INSPECTIONS AND MAINTENANCE, ONLY TO CHECK FOR SIGNS OF LEAKS IN NORMAL LINE LOCATIONS AND SOFT LINES, CALIPERS AND OTHER HARDWARE RELATED TO THE WHEEL AREA.

Service Brakes
Filed Jun 14, 2015270,000 milesIL

CORROSION IN THE BRAKE LINES CAUSED A BLOWOUT OF THE BRAKE LINES AND FAILURE OF THE BRAKES.

EngineFire
Filed May 14, 2015243,244 milesTX

AS I WAS DRIVING AT 75 MPH, THE INDICATOR LIGHT SAID, ENGINE OVERHEATED. I THEN NOTICED WHITE SMOKE COMING FROM THE HOOD. THE WHITE SMOKE TURNED BLACK. I PULLED OVER TO THE SIDE OF THE ROAD AND BEFORE I COULD SHUT THE ENGINE OFF, THE ENGINE SHUT OFF ON ITS OWN. FIRE BEGAN COMING UP WHERE THE WINDSHIELD WIPERS ARE LOCATED AND PROCEEDED THROUGH THE DASHBOARD. I TRIED TO UNLATCH MY SEAT BELT BUT IT WOULD NOT RELEASE. AFTER SEVERAL TRIES IT RELEASED. I ATTEMPTED TO OPEN THE DOOR; HOWEVER, I HAD THE SAME PROBLEM. THE DOOR DID NOT OPEN. AFTER BUMPING THE DOOR FORCIBLY MANY TIMES, IT ALSO CAME OPEN. MIND YOU, ALL THE WHILE THE FLAMES ARE COMING INSIDE THE CAB. I CALLED 911 AND THE COUNTY FIRE DEPARTMENT WAS DISPATCHED, BUT NOT BEFORE IT WAS FULLY ENGULFED IN FLAMES. THE VEHICLE WAS WELL MAINTAINED. I WANT TO KNOW WHAT STEPS TO TAKE TO PREVENT THIS FROM EVER HAPPENING AGAIN?

EngineFire
Filed May 14, 2015247,433 milesTX

TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 75 MPH, A MESSAGE INDICATING THAT THE ENGINE OVERHEATED DISPLAYED AND SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE FLAMES QUICKLY SPREAD TO THE CABIN OF THE VEHICLE. WHILE THE FLAMES WERE INSIDE THE CABIN, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE BUT THE DRIVER SIDE SEAT BELT WOULD NOT IMMEDIATELY UNLOCK. THE SEAT BELT FINALLY UNLOCKED, BUT THE DRIVER SIDE DOOR WOULD NOT UNLOCK. THE DOOR EVENTUALLY UNLOCKED AND THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 247,433.

Service Brakes
Filed May 11, 201573,250 milesOH

UNLOADING MY BOAT, BRAKE PEDDLE WENT DOWN TO FLOOR,DIDNNT KNOW WHAT HAPPENED, NO LIGHT APPEARED ON DASH, SECONDARY BREAKS DIDNT WORK EITHER, HELD WITH PARKING BRAKE.

Service Brakes
Filed May 11, 201571,008 milesMO

I OWN A 2002 CHEVROLET SILVERADO LS HD2500, ORIGINAL OWNER PURCHASED IN JUNE OF 2002, CURRENTLY HAVE 71,000 MILE, BEAUTIFUL TRUCK VERY WELL MAINTAINED. THIS IS MY SECOND COMPLAINT BEING FILED ON THIS VEHICLE CONCERNING MY BRAKES. MY FIRST COMPLAINT WAS FILED IN MARCH OF 2014, WHEN MY BRAKE LINES RUSTED THROUGH AND I WAS LEFT WITH NO BRAKES. AFTER SEARCHING ON-LINE, I FOUND THAT THIS IS A KNOWN PROBLEM FOR THESE VEHICLES AND THERE IS A RECALL ON SOME OF THESE VEHICLES, BUT NOT ALL OF THEM. MY COMPLAINT TODAY ALSO HAS TO DO WITH MY BRAKES. ONCE AGAIN, I FOUND THAT SOME OF THE VEHICLES HAVE A RECALL, BUT NOT ALL OF THEM . THE ANTI-LOCK BRAKE SYSTEM WOULD ACTIVATE, CAUSING MY BRAKES TO NOT WORK. IF I WANTED TO STOP, I COULDN'T SLOW DOWN TO STOP, I WOULD HAVE TO BRAKE HARD TO STOP MY VEHICLE, IF I TRIED TO SLOW DOWN TO STOP, MY ANTI-LOCK BRAKE SYSTEM WOULD ACTIVATE, CAUSING MY BRAKES TO NOT WORK. I DID CONTACT GM, AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO TO HELP RESOLVE THIS PROBLEM WITH MY VEHICLE BECAUSE MINE WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH SOME OF MY YEAR, MAKE AND MODEL HAD A RECALL NOTICE. THEY ARE WELL AWARE OF THIS PROBLEM, BECAUSE THEY DO HAVE A BULLETIN OUT INFORMING THE DEALER HOW TO RESOLVE THIS PROBLEM. ONCE AGAIN, THIS IS THE BRAKE SYSTEM, VERY DANGEROUS, COULD BE FATAL. NOT SURE WHY THIS ISN'T A PRIORITY TO RESOLVE.

Service BrakesCrash
Filed Apr 24, 2015138,000 milesOH

I WAS ATTEMPTING TO HITCH UP MY TRAVEL TRAILER WHEN I NOTICED THAT THE BRAKE PEDAL BEGAN SINKING TO THE FLOOR. I PULLED AWAY FROM THE CAMPER AND TRIED TO PARK AWAY FROM IT AND LOST ALL BRAKE PRESSURE AND COLLIDED WITH MY GARAGE. *TR

Service Brakes
Filed Apr 15, 2015149,207 milesMI

I WAS DRIVING HOME IN MY 2002 SILVERADO 2500 HD, WHEN I CAN TO A STOP AT THE STOP SIGN, MY BRAKE PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. MY TRUCK WENT THROUGH THE INTERSECTION, BUT LUCKILY THERE WAS NO ONCOMING TRAFFIC. I BROUGHT MY TRUCK TO A LOCAL AUTO REPAIR SHOP, WHERE THEY REPLACED JUST FAULTY BRAKE LINES DUE TO THEM RUSTING OUT PREMATURELY. MY REPAIR BILL WAS OVER $1500 DOLLARS. *TR

Service Brakes
Filed Apr 3, 201579,985 milesPA

RUSTED OUT BRAKE LINE TO REAR BRAKES ALONG FRAME RAIL ON MY 2002 SILVERADO 4 X 4. THANK GOD NO ONE WAS INJURED. THIS TRUCK I PURCHASED BRAND NEW AND HAS NEVER SEEN ANY WINTER WEATHER UNTIL 2013. I WAS INVOLVED IN A UNRELATED ACCIDENT IN JAN. 2013 AND THE TRUCK SAT AT A BODY SHOP UNTIL THE END OF MAY 2013. THIS YEAR I HAD TO USE MY TRUCK. SHOULD A BRAKE LINE HAVE RUSTED THRU PREMATURELY? I DON'T THINK SO. I THINK GM SHOULD BE ACCOUNTABLE FOR THIS FAILURE AND REIMBURSE ALL PEOPLE AFFECTED BY THIS SUBSTANDARD PART FAILURE. *TR

Service Brakes
Filed Mar 26, 2015125,000 milesPA

ABOUT TWO DAYS AGO WHEN I PUSHED MY BRAKES THEY FELT SPONGY AND WHEN I PULLED INTO MY DRIVEWAY I COULD SMELL BRAKE FLUID.TODAY I WENT TO MOVE THE TRUCK TO CHECK IT OUT. THE BRAKES WERE EVEN MORE SPONGY,SO I PUSHED THEM HARD AND THE BRAKE LINE RUPTURED ABOVE THE FUEL TANK.THE FRONT BRAKES WOULD NOT STOP THE TRUCK, SO I HAD TO USE THE TRANSMISSION TO STOP THE TRUCK. IT MUST HAVE SPRUNG A SMALL LEAK TWO DAYS AGO WHEN I NOTICED THE FLUID SMELL AND SPONGY FEEL.GOOD THING I WASN'T DRIVING ON THE ROAD WHEN IT BURST TODAY, BECAUSE IT WOULD NOT HAVE STOPPED. *TR

Service Brakes
Filed Mar 14, 201586,432 milesHI

WENT TO GET SAFETY CHECK, MECHANIC NOTICED BRAKE FLUID LEAKING FROM UNDERCARRIAGE AND NOTICED LEAK IN BRAKE LINE. BRAKE LINE CORRODED AND RUSTY WITH PUNCTURE. *TR

Service Brakes
Filed Mar 1, 201568,000 milesPA

WHILE DRIVING , HAD TO MAKE A SUDDEN STOP, APPLED THE BRAKE PEDDLE HARD, BRAKES APPLED THEN WENT DOWN TO TO FLOOR. BRAKE LINES BEHINE THE CAB RUPTURD, DO TO BADLY RUSTED LINES. *TR

Exterior Lighting
Filed Jan 31, 2015WA

I HAVE BEEN HAVING PROBLEMS WITH MY FRONT RUNNING LIGHTS. THERE IS ALWAYS ONE BURNT OUT ON THE FRONT. I HAVE REPLACED THEM SEVERAL TIMES, CHECK TO MAKE SURE THE RIGHT FUSE IS BEING USED, BUT EVERYTIME ONE BURNS OUT. I HAVE ALSO NOTICED NOW THAT ABOUT EVERY GM SUV OR TRUCK I SEE GOING DOWN THE ROAD ALSO HAS A RUNNING LIGHT BURNT OUT..THIS SEEMS LIKE A SAFETY ISSUE THAT THE MANUFACTURER SHOULD HAVE TO ADDRESS.. *TR

Engine
Filed Jan 16, 201582,000 milesCA

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING AT 65 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

Service Brakes
Filed Jan 8, 2015140,000 milesAL

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE SYSTEM LIGHT ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE CONTACT HAD TO RESTART THE VEHICLE TO RESET THE COMPUTER, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WHEEL SPEED SENSOR NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Service Brakes
Filed Dec 13, 201437,750 milesIN

OBSERVED FLUID LEAKING UNDER THE TRUCK ONTO THE DRIVEWAY, AND DETERMINED THAT A BRAKE LINE HAD DEVELOPED A LEAK. AN INDEPENDENT REPAIR SHOP SAID THAT ALL OF THE BRAKE LINES WERE SEVERELY CORRODED AND SHOULD BE REPLACED. I HAD THIS REPAIR PERFORMED NOVEMBER 10, 2009, AT A COST TO ME OF $574.61. I STILL OWN THIS VEHICLE. *TR

Service Brakes
Filed Nov 24, 201452,722 milesWV

BRAKE LINES RUSTING , LEAKING, BREAKING AND NO BRAKES. *TR

Service Brakes
Filed Nov 19, 201485,000 milesIL

ON MY 2002 SILVERADO, THE ABS ACTIVATES AT LOW SPEEDS CAUSING BRAKES TO PULSE AND INCREASE STOPPING DISTANCE. CLEARLY NHTSA REFERENCE #05V379000 STATES THAT THIS ONLY AFFECTS CERTAIN STATES. MY VEHICLE FALLS INTO THE MANUFACTURER'S RECALL DATE RANGE AS IT WAS MANUFACTURED IN AUGUST 2001. CHEVROLET REFUSES TO FIX THIS ISSUE UNDER A RECALL AND ARE TELLING ME THAT THEY DO NOT ISSUE RECALLS THAT ARE STATE SPECIFIC AND THAT MY VEHICLE DOES NOT QUALIFY. NEEDING HELP GETTING THIS ISSUE RESOLVED. *TR

Service Brakes
Filed Nov 14, 2014116,984 milesFL

TOTAL BRAKE FAILURE. STARTED MY TRUCK AND DISCOVERED I HAD NO BRAKES. *TR

Engine
Filed Nov 5, 2014143,000 milesWA

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE HEAD GASKET FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

Engine
Filed Oct 14, 2014145,000 milesCA

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT HAD TO SPRAY ETHER ON THE INTAKE IN ORDER TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

Service Brakes
Filed Oct 10, 2014146,650 milesIA

I WAS BACKING OUT OF MY DRIVEWAY AND THE BRAKE PEDDLE WENT TO THE FLOOR. THE REAR BRAKE LINE ON THE DRIVERS SIDE BLEW OUT. IT'S HEAVY RUST. ALL THE LINES LOOK THE SAME WAY. I CAN NOT DRIVE THIS TRUCK. IT IS UNSAFE AND I WILL NEED TO PUT AROUND $700 INTO IT TO GET IT SAFE AGAIN. *TR

Suspension
Filed Sep 29, 2014158,000 milesMI

WHILE TOWING A 30 FT 5TH WHEEL TRAILER THE FRAME VIBRATES FOR A PERIOD OF TIME BETWEEN 55 TO 65 MPH. FEELS LIKE A DRIVE SHAFT U JOINT FAILURE AS IT SEEMS TO BE PROGRESSIVELY WORSENING OVER SEVERAL RECENT TRIPS, BUT MAY BE DUE TO ROAD CONDITIONS. NOT PREDICTABLE BETWEEN ACCELERATION OR DECELERATION, JUST STARTS TO VIBRATE. CAN BE SEVERE ENOUGH TO BE STARTLING AT TIMES.POSSIBLY NHTSA #10021013 REFERENCE #3009. HAVE NOT FOUND REMEDY LISTED ANYWHERE. *TR

Complaints 1-50 of 351, newest first, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
202613210Routine
202531100Routine
2024143410Routine
202347120Routine
202297320Routine
202189610Routine
20201091030Routine
201974760Routine
201853520Routine
201754550Routine
2016123620Routine
2015179670Routine
201440220Routine
201351310Routine
201253300Routine
2011104420Routine
201021510Routine
200961530Routine
2008191440Routine
2007204390Above average
2006178180Routine
20052691150Above average
20043682102Fatalities reported
2003449280Above average
2002 — this page351361Fatalities reported
2001388370Above average
2000132340Routine
199981221Fatalities reported
199873230Routine
199764213Fatalities reported
19962000Routine
19953000Routine
19943000Routine

Compare every Silverado 2500 year →

2002 Chevrolet Silverado 2500: questions buyers ask

Is the 2002 Chevrolet Silverado 2500 a good car?

Going by the federal record, it is one of the Silverado 2500 years to avoid: owners filed 351 complaints, 3.4 times as many as a typical Silverado 2500 year. The most common complaint is about the brakes (56%).

What is the most common problem with the 2002 Chevrolet Silverado 2500?

The brakes: 198 of the 351 complaints (56%) are about it. Owners most often say it loses its brakes or the pedal sinks (31%), leaks oil or fluid (19%) and sets off warning lights on the dash (6%). The typical report comes at 85,379 miles.

How many recalls does the 2002 Chevrolet Silverado 2500 have?

3 safety recalls on file with NHTSA, the most recent filed May 19, 2006. The largest, 06E043000, covered 88,303 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2002 Chevrolet Silverado 2500 problems start?

Half of the complaints that record an odometer reading came in before 84,235 miles. For the brakes the midpoint is 85,379 miles.

Has NHTSA investigated the 2002 Chevrolet Silverado 2500?

Yes, 4 times. The latest, EA07013 ("TRAILER HITCH RECEIVER FAILURE"), was opened Sep 14, 2007 and closed Sep 12, 2008.

Are there service bulletins for the 2002 Chevrolet Silverado 2500?

The manufacturer filed 340 technical service bulletins and other notices for it with NHTSA, most of them about the engine (75), the electrical system (45) and the equipment adaptive/mobility (16). They include a service campaign, General Communication, filed Aug 26, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.