Owners filed 61 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 5 times.
When it fails
05900059,000 milesMedian miles at failure
41 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
23
2
0
5
Unknown or Other
6
1
0
0
Structure › Body
5
0
0
1
Electrical System
5
0
1
0
Vehicle Speed Control
3
0
0
0
Service Brakes
3
1
1
0
Engine
3
0
0
0
Tires
2
0
0
0
Steering
2
0
0
0
Service Brakes, Hydraulic
2
1
0
0
5 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module21V050000
Filed Feb 5, 20212,641,272 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Air Bags › Frontal › Passenger Side › Inflator Module21V053000
Filed Feb 5, 2021692,526 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Air Bags › Frontal › Passenger Side › Inflator Module21V052000
Filed Feb 5, 2021557,023 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Defect. General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Electrical System14V407000
Filed Jul 2, 20149,371 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Risk. If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
Remedy. GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
What owners reported
Newest filings
Air Bags
Filed Aug 10, 2024SD
Been getting notification post cards about this airbag recall and called my dealer in June 2023 about getting the work done, and have not heard back from them to schedule anything. 11 months later I talked to them, and they say the part is hard to get, and they are waiting on the parts. Now I am 14 months past the time I called to schedule repairs and still no parts. I don't think this is being handled in a timely manner. Still driving around with a recalled airbag.
Electrical SystemFire
Filed Aug 7, 2023OK
Our truck 7 pin female hitch plug caught fire and caught our trailer on fire. There is a recall for the 2009 Chevy 2500's but the recall is not on our VIN Number. We would like to report this just in case it is happening to other 2009 Chevy 2500 trucks. ,
Service BrakesFire
Filed Apr 8, 2023MN
I have a 2009 Chevy 2500 HD and my ABS, Stable Trac and air bag lights resently went on and i all the sudden lost brake power and found out that the Abs module and Harness were melted really bad. i have not reported it to anyone yet i dont know how to go about it .
Electrical System › Integrated Trailer Brake Control
Filed Apr 22, 2022120,000 milesMI
The contact owns a 2009 Chevrolet Silverado 2500. The contact stated that while operating the vehicle, the trailer brake warning message displayed. Additionally, while towing a trailer, the trailer brake erroneously activated. The vehicle was taken to an independent mechanic who diagnosed that the trailer brake sensor was faulty. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 120,000.
Air Bags
Filed Aug 12, 20214 milesTX
Takata recall. The contact owns a 2009 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Air Bags
Filed Jun 30, 2021WA
Takata recall. The contact owns a 2009 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts are not available.
Unknown or OtherCrash
Filed Mar 25, 2021170,000 milesTX
THE DASH HAS CRACKED IN 4 DIFFERENT PLACES, TWO OF WHICH IS NEXT TO THE PASSENGER SIDE AIRBAG. THE DASH CRACKED DURING A FRONT END COLLISION AT A STOP SIGN ON A FARM TO MARKET ROAD.
Air Bags
Filed Feb 10, 202185,000 milesNY
I HAVE HAD SEVERAL ELECTRICAL ISSUES AS WIRING HARNESS RUB THROUGH BEHIND THE LEFT CYLINDER HEAD,RIGHT SIDE OF DASHBOARD CRACKING ABOVE PASSENGER SIDE AIRBAG WHICH WAS REPORTED AND NOTHING DONE AS REPLIES ,I SEE THIS AS A DANGER TO ME AND PASSENGERS AS IT MAY BLOW UP AND HURT OR KILL OCCUPANTS AND ELECTRICAL ISSUES ARE A FIRE HAZARD AS PERSONAL SAFETY .
Structure › Body
Filed Dec 26, 2020WI
WENT TO THE STORE AND SAW MY DASH HAD A CRACK IN IT. IT WAS IN MY DRIVEWAY LOCKED. NOBODY HAD ACCESS TO IT.
Air Bags
Filed Dec 10, 202079,108 milesGA
DASH IS CRACKING AROUND AIRBAG. MINE CRACKED JUST SITTING. THIS SEAMS TO BE AN ONGOING ISSUE WITHIN THE GM COMMUNITY. THESE DASHES ARE CRACKING AND COULD CAUSE SOMEONE TO BE INJURED SHOULD THE VEHICLE GET INTO AN IMPACT AND NOT ONLY THE AIRBAG DEPLOY BUT PLASTIC SHARDS PROJECT AHEAD OF THE AIRBAG.
Fuel/Propulsion System
Filed Oct 11, 202073,000 milesAZ
LOSS IN FUEL TANK PRESSURE. STRUCTURAL STRESSING CAUSING LEAKS AT TANK, FUEL PUMP MODULE CONNECTOR AND FUEL SUPPLY HOSE. DTC CODES P0446 / P0451. EVAP LEAK LOCATED IN TOP TANK PORT AND ASSOCIATED DIRECT CONNECTION SECONDARY CRACKING OF THE PLASTIC FUEL SUPPLY LINE AT TANK TOP. TANK CRACKED AT PORT. CRACKING DUE TO STRESS FROM NORMAL DRIVING VIBRATIONS AS THESE ARES ARE PROTECTED FROM ROAD HAZARDS.RESULTING GAS LEAK WILL COVER TANK AND METAL SHROUD. FIRE HAZARD FROM LEAKING GAS.
Unknown or Other
Filed Aug 17, 2020TX
PLASTIC DASH HAS CRACKED 1ST BY THE PASSENGER SIDE AIRBAG, THEN THE MIDDLE, AND NOW THE DRIVER SIDE. I HAVE GLUED THE DASH TRYING TO STOP THE RATTLING. I FIRST NOTICED IT ABOUT A YEAR AGO , NOT SURE IF IT HAPPENED WHILE DRIVING OR STATIONARY. IT HAS REDUCED THE COSMETIC VALUE OF MY TRUCK, AND IF I GET IN A WRECK IT COULD POSSIBLY SEND SHARDS OF PLASTIC INTO EYES, AND OR BODY CAUSING BODILY HARM.
Air Bags
Filed Jul 27, 2020LA
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TRAPP CHEVROLET (200 S HOLLYWOOD RD, HOUMA, LA 70360, (985) 276-9922) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Jul 6, 2020AZ
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED WATSON CHEVROLET (625 W AUTO MALL DR, TUCSON, AZ 85705; (520)777-9425) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Structure › Body
Filed May 31, 2020VA
DASH AROUND THE AIR BAG AND IN FRONT OF INSTRUMENT CLUSTER STARTED CRACKING SHORTLY AFTER WARRANTEE WAS OUT. I CONTACTED CHEVROLET AND THEY SAID IT WAS BECAUSE OF THE SUN. I TOLD THEM I BOUGHT IT IN FLORIDA AND I'M SURE THE SUN DOESN'T SHINE THERE. WHAT AM I SUPPOSE TO DO KEEP IT IN THE GARAGE AND NEVER TAKE IT OUT. THEY OFFER ME 100.00 TOWARDS THE REPAIR. THAT WAS AN INSULT TO A CLEAR MANUFACTURES DEFECT. THE PLASTIC UPON A COLLISION COULD BECOME A FLYING PROJECTILE THAT COULD CAUSE SERIOUS INJURY.
Air Bags
Filed Sep 9, 2019TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. ALL AMERICAN CHEVROLET OF KILLEEN (1802 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, (254) 213-5397) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Unknown or Other
Filed Jan 20, 2019105,000 milesCA
CRACK IN THE DASH NEXT TO THE PASSENGER AIRBAG. CONCERNS THAT IT MAY HAVE A NEGATIVE IMPACT TO THE PASSENGER AIRBAG AND SAFETY. APPEARS TO BE DUE TO A DESIGN FLAW, AS THERE IS NO SUPPORT AND CHEAP MATERIALS.
Electrical System
Filed Dec 5, 2018PA
NOT ALL OF THE GAUGE LIGHTS WORK ON THE INSTRUMENT PANEL. SOME WORK LIKE THEY ARE SUPPOSED TO AND OTHERS DON'T WORK AT ALL. CHECKED FUSES AND EVERYTHING ELSE I COULD AND ALL IS WELL. HAS TO BE SOMETHING WRONG WITH THE CLUSTER. I HAVE HEARD OF OTHER CHEVROLET'S HAVING SIMILAR PROBLEM. GAUGES WORK FINE ITS THE LIGHTS THAT DON'T WORK.
Air Bags
Filed Nov 19, 2018KS
MY 2009 SILVERADO 2500HD SERVICE AIR BAG LIGHT COMES ON INTERMITTENTLY, HIT A BUMP AND IT GOES OUT, COMES ON AGAIN MANY TIMES DURING DRIVING. I CAN MOVE THE WIRING HARNESS UNDER THE DASH AND DUPLICATE THIS ISSUE. THE CHEVROLET DEALER SAYS THAT I MUST LEAVE THE TRUCK THERE BECAUSE IT WILL BE LENGTHY IN TROUBLESHOOTING WHICH WILL BE COSTLY ACCORDING TO THEM.
Air Bags
Filed Nov 10, 201835,000 milesNC
DASH CRACKS AROUND PASSENGER AIR BAG AND CRACKS OVER INSTRUMENT PANEL.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.