2009 Chevrolet Silverado 2500

Routine

Owners filed 61 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 5 times.

Not among the Chevrolet Silverado 2500 years to avoid. Which Chevrolet Silverado 2500 years to avoid →

When it fails
020k40k60k90k120k200k
59,000 milesMedian miles at failure

41 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2009 Chevrolet Silverado 2500 problems

23 of the 61 complaints (38%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags23
205
Unknown or Other6
100
Structure › Body · body and frame5
001
Electrical System5
010
Vehicle Speed Control · throttle and acceleration3
000
Service Brakes · brakes3
110
Engine3
000
Tires2
000
Steering2
000
Service Brakes, Hydraulic · brakes2
100

5 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module21V050000
Filed Feb 5, 20212,641,272 vehiclesGeneral Motors, LLC

Defect. General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

Air Bags › Frontal › Passenger Side › Inflator Module21V052000
Filed Feb 5, 2021557,023 vehiclesGeneral Motors, LLC

Defect. General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.

Air Bags › Frontal › Passenger Side › Inflator Module21V053000
Filed Feb 5, 2021692,526 vehiclesGeneral Motors, LLC

Defect. General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

Equipment18V267000
Filed Apr 26, 20186,154 vehiclesGeneral Motors LLC

Defect. General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Electrical System14V407000
Filed Jul 2, 20149,371 vehiclesGeneral Motors LLC

Defect. General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.

Risk. If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.

Remedy. GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.

All 5 campaigns on file, newest first.

What owners reported

Newest filings
Air Bags
Filed Aug 10, 2024SD

Been getting notification post cards about this airbag recall and called my dealer in June 2023 about getting the work done, and have not heard back from them to schedule anything. 11 months later I talked to them, and they say the part is hard to get, and they are waiting on the parts. Now I am 14 months past the time I called to schedule repairs and still no parts. I don't think this is being handled in a timely manner. Still driving around with a recalled airbag.

Electrical SystemFire
Filed Aug 7, 2023OK

Our truck 7 pin female hitch plug caught fire and caught our trailer on fire. There is a recall for the 2009 Chevy 2500's but the recall is not on our VIN Number. We would like to report this just in case it is happening to other 2009 Chevy 2500 trucks. ,

Service BrakesFire
Filed Apr 8, 2023MN

I have a 2009 Chevy 2500 HD and my ABS, Stable Trac and air bag lights resently went on and i all the sudden lost brake power and found out that the Abs module and Harness were melted really bad. i have not reported it to anyone yet i dont know how to go about it .

Electrical System › Integrated Trailer Brake Control
Filed Apr 22, 2022120,000 milesMI

The contact owns a 2009 Chevrolet Silverado 2500. The contact stated that while operating the vehicle, the trailer brake warning message displayed. Additionally, while towing a trailer, the trailer brake erroneously activated. The vehicle was taken to an independent mechanic who diagnosed that the trailer brake sensor was faulty. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 120,000.

Air Bags
Filed Aug 12, 20214 milesTX

Takata recall. The contact owns a 2009 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Air Bags
Filed Jun 30, 2021WA

Takata recall. The contact owns a 2009 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts are not available.

Unknown or OtherCrash
Filed Mar 25, 2021170,000 milesTX

THE DASH HAS CRACKED IN 4 DIFFERENT PLACES, TWO OF WHICH IS NEXT TO THE PASSENGER SIDE AIRBAG. THE DASH CRACKED DURING A FRONT END COLLISION AT A STOP SIGN ON A FARM TO MARKET ROAD.

Air Bags
Filed Feb 10, 202185,000 milesNY

I HAVE HAD SEVERAL ELECTRICAL ISSUES AS WIRING HARNESS RUB THROUGH BEHIND THE LEFT CYLINDER HEAD,RIGHT SIDE OF DASHBOARD CRACKING ABOVE PASSENGER SIDE AIRBAG WHICH WAS REPORTED AND NOTHING DONE AS REPLIES ,I SEE THIS AS A DANGER TO ME AND PASSENGERS AS IT MAY BLOW UP AND HURT OR KILL OCCUPANTS AND ELECTRICAL ISSUES ARE A FIRE HAZARD AS PERSONAL SAFETY .

Structure › Body
Filed Dec 26, 2020WI

WENT TO THE STORE AND SAW MY DASH HAD A CRACK IN IT. IT WAS IN MY DRIVEWAY LOCKED. NOBODY HAD ACCESS TO IT.

Air Bags
Filed Dec 10, 202079,108 milesGA

DASH IS CRACKING AROUND AIRBAG. MINE CRACKED JUST SITTING. THIS SEAMS TO BE AN ONGOING ISSUE WITHIN THE GM COMMUNITY. THESE DASHES ARE CRACKING AND COULD CAUSE SOMEONE TO BE INJURED SHOULD THE VEHICLE GET INTO AN IMPACT AND NOT ONLY THE AIRBAG DEPLOY BUT PLASTIC SHARDS PROJECT AHEAD OF THE AIRBAG.

Fuel/Propulsion System
Filed Oct 11, 202073,000 milesAZ

LOSS IN FUEL TANK PRESSURE. STRUCTURAL STRESSING CAUSING LEAKS AT TANK, FUEL PUMP MODULE CONNECTOR AND FUEL SUPPLY HOSE. DTC CODES P0446 / P0451. EVAP LEAK LOCATED IN TOP TANK PORT AND ASSOCIATED DIRECT CONNECTION SECONDARY CRACKING OF THE PLASTIC FUEL SUPPLY LINE AT TANK TOP. TANK CRACKED AT PORT. CRACKING DUE TO STRESS FROM NORMAL DRIVING VIBRATIONS AS THESE ARES ARE PROTECTED FROM ROAD HAZARDS.RESULTING GAS LEAK WILL COVER TANK AND METAL SHROUD. FIRE HAZARD FROM LEAKING GAS.

Unknown or Other
Filed Aug 17, 2020TX

PLASTIC DASH HAS CRACKED 1ST BY THE PASSENGER SIDE AIRBAG, THEN THE MIDDLE, AND NOW THE DRIVER SIDE. I HAVE GLUED THE DASH TRYING TO STOP THE RATTLING. I FIRST NOTICED IT ABOUT A YEAR AGO , NOT SURE IF IT HAPPENED WHILE DRIVING OR STATIONARY. IT HAS REDUCED THE COSMETIC VALUE OF MY TRUCK, AND IF I GET IN A WRECK IT COULD POSSIBLY SEND SHARDS OF PLASTIC INTO EYES, AND OR BODY CAUSING BODILY HARM.

Air Bags
Filed Jul 27, 2020LA

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TRAPP CHEVROLET (200 S HOLLYWOOD RD, HOUMA, LA 70360, (985) 276-9922) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 6, 2020AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED WATSON CHEVROLET (625 W AUTO MALL DR, TUCSON, AZ 85705; (520)777-9425) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed May 31, 2020VA

DASH AROUND THE AIR BAG AND IN FRONT OF INSTRUMENT CLUSTER STARTED CRACKING SHORTLY AFTER WARRANTEE WAS OUT. I CONTACTED CHEVROLET AND THEY SAID IT WAS BECAUSE OF THE SUN. I TOLD THEM I BOUGHT IT IN FLORIDA AND I'M SURE THE SUN DOESN'T SHINE THERE. WHAT AM I SUPPOSE TO DO KEEP IT IN THE GARAGE AND NEVER TAKE IT OUT. THEY OFFER ME 100.00 TOWARDS THE REPAIR. THAT WAS AN INSULT TO A CLEAR MANUFACTURES DEFECT. THE PLASTIC UPON A COLLISION COULD BECOME A FLYING PROJECTILE THAT COULD CAUSE SERIOUS INJURY.

Air Bags
Filed Sep 9, 2019TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. ALL AMERICAN CHEVROLET OF KILLEEN (1802 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, (254) 213-5397) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Jan 20, 2019105,000 milesCA

CRACK IN THE DASH NEXT TO THE PASSENGER AIRBAG. CONCERNS THAT IT MAY HAVE A NEGATIVE IMPACT TO THE PASSENGER AIRBAG AND SAFETY. APPEARS TO BE DUE TO A DESIGN FLAW, AS THERE IS NO SUPPORT AND CHEAP MATERIALS.

Electrical System
Filed Dec 5, 2018PA

NOT ALL OF THE GAUGE LIGHTS WORK ON THE INSTRUMENT PANEL. SOME WORK LIKE THEY ARE SUPPOSED TO AND OTHERS DON'T WORK AT ALL. CHECKED FUSES AND EVERYTHING ELSE I COULD AND ALL IS WELL. HAS TO BE SOMETHING WRONG WITH THE CLUSTER. I HAVE HEARD OF OTHER CHEVROLET'S HAVING SIMILAR PROBLEM. GAUGES WORK FINE ITS THE LIGHTS THAT DON'T WORK.

Air Bags
Filed Nov 19, 2018KS

MY 2009 SILVERADO 2500HD SERVICE AIR BAG LIGHT COMES ON INTERMITTENTLY, HIT A BUMP AND IT GOES OUT, COMES ON AGAIN MANY TIMES DURING DRIVING. I CAN MOVE THE WIRING HARNESS UNDER THE DASH AND DUPLICATE THIS ISSUE. THE CHEVROLET DEALER SAYS THAT I MUST LEAVE THE TRUCK THERE BECAUSE IT WILL BE LENGTHY IN TROUBLESHOOTING WHICH WILL BE COSTLY ACCORDING TO THEM.

Air Bags
Filed Nov 10, 201835,000 milesNC

DASH CRACKS AROUND PASSENGER AIR BAG AND CRACKS OVER INSTRUMENT PANEL.

Air BagsCrash1 injured
Filed Oct 10, 201892,060 milesOR

TL* TAKATA RECALL. THE CONTACT OWNED A 2009 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT FELL ASLEEP BEHIND THE WHEEL, VEERED OFF THE ROAD, AND CRASHED INTO A POLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE HANDS, ABDOMINAL AREA, UPPER THIGHS, AND KNEES. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT DIAGNOSED BY THE INSURANCE COMPANY OR A DEALER TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 92,060.

Air Bags
Filed Aug 26, 2018NM

IT HAS BEEN MORE THAN 2 YEARS AND THE REPAIR IS STILL NOT AVAILABLE. HOW MUCH LONGER DO WE HAVE TO WAIT FOR THE REPAIR?

Electrical System
Filed May 31, 20186,000 milesAR

THE ELECTRICAL CURRENT GOING THROUGH THE WIRING HARNESS IS INCONSISTENT. MY TRAILER BRAKES DO NOT WORK CORRECTLY.

Unknown or Other
Filed Mar 27, 201835,000 milesTX

DASHBOARD IS CRACKED

Air Bags
Filed Mar 27, 201859,000 milesNE

THE DASH IS CRACKED IN MULTIPLE PLACES AROUND THE AIRBAGS, I AM WORRIED IF I GET IN A ACCIDENT THE BROKEN DASH WILL BE DEADLY MY TRUCK HAS BELOW 60,000 MILES

Air Bags
Filed Mar 22, 2018CA

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CAPITAL CHEVROLET IN SAN JOSE, CALIFORNIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Feb 16, 201855,000 milesOK

THE DASH ON MY TRUCK HAS A CRACK IN THE CORNER BY THE PASSENGER AIR BAG. ALSO IT IS CRACKED IN FRONT THE OF DRIVER. BOTH POSE RISKS TO THE OCCUPANTS AS IT COULD COME APART AND SHARDS FLY UPON IMPACT. PLUS THE CRACK IS RIGHT NEXT TO PASS AIR BAG AND THAT AIR BAG GOES UP AND INTO THE WINDSHIELD AND OUT. WITH THE CRACK BESIDE THE AIR BAG THERE IS NO GUARANTEE THE BAG WILL DEPLOY CORRECTLY WITH THE NO SUPPORT AROUND IT. I HAVE BEEN LOOKING AND NOTICED THOUSANDS OF THESE DASHES HAVE CRACKED WHICH IS CONCERNING. I HAD ACTUALLY TAKEN IT IN SEVERAL YEARS AGO (2012) AND THEY DENIED FIXING IT THEN BUT I HAVE REALIZED THE MAJOR ISSUE THAT IT HAS BECOME.

Air Bags
Filed Feb 2, 2018120,000 milesNJ

NOT THE ACTUAL AIR BAG, BUT THE PLASTIC DASH AROUND IT. KNOWN CRACKING IN THE DASH WILL CAUSE IT TO SHATTER DURING AIR BAG DEPLOYMENT CAUSING POSSIBLE INJURIES DUE TO PIECES BECOMING PROJECTILES. GM IS WELL AWARE OF THIS DEFECT IN THE MANUFACTURE OF THE DASH.

Air Bags
Filed Jan 12, 2018TX

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHUCK NASH AUTO GROUP (3209 I-35 IN SAN MARCOS, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR

Air Bags
Filed Jan 9, 201853,000 milesTX

"TAKATA RECALL" RECEIVED A SAFETY RECALL NOTICE BY MAIL DATED JULY 2016 REGARDING THE FRONT PASSENGER AIR BAG INFLATORS CAN MALFUNCTION. OVER THE LAST YEAR AND A HALF I HAVE CONTACTED SEVERAL DEALERSHIPS IN MY AREA FOR A REPLACEMENT. I WAS TOLD THAT THERE WAS AN ONGOING COURT BATTLE WHERE TAKATA CLAIMS THAT THEIR IS NOTHING WRONG WITH THE ORIGINAL INSTALLED INFLATOR. THE DEALERSHIPS TOLD ME THAT THEY DO NOT HAVE REPLACEMENT PARTS AND WOULD NOT INSTALL A REPLACEMENT PART UNTIL THE COURT CASE WAS SETTLED. NO INJURIES HAVE HAPPENED YET BECAUSE THE VEHICLE HAS NOT BEEN IN AN ACCIDENT. HOWEVER I FEAR THAT SOMEONE MAY BE INJURED OR KILLED IF AN ACCIDENT IN THIS VEHICLE OCCURS.

Air Bags
Filed Dec 31, 2017TX

TAKATA RECALL. GM RECALL # 2049151 (NHTSA# 16V381) WAS ISSUED MAY 27,2016. IT IS STILL LISTED AS INCOMPLETE, REMEDY NOT YET AVAILABLE. THE NHTSA DUE DATE TO GM WAS AUGUST 2017. IT IS NOW 2018. HAS GM BEEN GRATED AN EXTENSION? WHAT IS THE STATUS?

Structure › Body1 injured
Filed Sep 27, 201798,800 milesCA

THE CHROME PLATING IS PEELING OFF THE DRIVERS INTERIOR DOOR HANDLE THAT HAS CREATED A SHARP SURFACE AND HAS ALREADY CUT MY WIFE'S HAND. UPON RESEARCHING THE ISSUE FURTHER IT WAS FOUND THERE IS A SERVICE BULLETIN DIRECTLY RELATED TO THIS EXACT ISSUE. THE PROBLEM IS THE BULLETIN IS ONLY REFERENCING 2007 MODEL YEAR'S SPECIFICALLY. THE BULLETIN WAS RELEASED IN JULY/AUGUST OF 2010 SO MANY YEARS FROM 2007 ' 2009 WERE AFFECTED BY THIS DEFECT. IN THE DOCUMENT PAGE 51 OF 86 SPECIFICALLY MENTIONS MODEL YEAR 2007 ' 2009 CHEVROLET SILVERADO AND GMC SIERRA AND DENALI TRUCKS EQUIPPED WITH RPOS AN3, Y91, OR GAT. MY TRUCK HAS RPO CODE AN3 AND THE HANDLE IS PEELING. I HAVE ALREADY CONTACTED CHEVY CUSTOMER CARE AND INQUIRED ABOUT THIS DEFECT BUT THEY ARE NOT WILLING TO ADMIT TO OR REPAIR THE DEFECT FREE OF COST AS PER THIS BULLETINS EXTENDED COVERAGE OF 10 YEARS OR 100,000 MILES. I AM REPORTING THIS CASE IN HOPES THAT YOU CAN HELP MY SITUATION OR PROVIDE SOME FEEDBACK ON HOW I CAN GET THIS RESOLVED. EA10-004 GM 8-16-2010 #09239 SERVICE BULLETIN

Structure › Body
Filed Jul 5, 2017123,000 milesCA

THE DASH HAS CRACKED IN TWO PLACES. ONE OF THEM IS LOCATED AT THE AIR BAG.

Unknown or Other
Filed Jun 19, 2017160,000 milesCA

DASH CRACK ON THE PASSENGER SIDE OF THE DASH, LEFT CORNER OF THE AIRBAG. ALSO DASH CRACKED OVER INSTRUMENT CLUSTER. CHEVROLET DEALER CLAIMS ITS NOT A SAFETY ISSUED, BUT WILL NOT PLACE THE CLAIM IN WRITING.

Vehicle Speed Control
Filed Jun 19, 2017121,000 milesMD

WHILE PULLING A HORSE TRAILER UP A SMALL MOUNTAIN, HEARD ALARM, ENGINE LOST POWER AND REDUCED ENGINE POWER MESSAGE CAME UP AS WELL AS CK ENG LIGHT. VEHICLE WOULD NOT GO OVER 40 MPH INITIALLY THEN WENT DOWN TO 30 MPH. STRUGGLED 15 MILES AT 20-30 MPH TO GET IT TO MY RESIDENCE. TURNED OFF FOR 15-20 MINUTES. TURNED BACK ON, RAN NORMALLY BUT CK ENG LIGHT WAS STILL ON. NEXT MORNING, STARTED UP, CK ENG LIGHT WAS OFF. TOOK TO DEALER. SAID THERE WERE NO CODES AND THEY HAD NO IDEA WHAT WAS WRONG. I HAD TO TRAVEL ON A DUAL HIGHWAY, PULLING A HORSE TRAINER AT 20-30 MPH WITH MY FLASHERS ON. ALSO HAD TO TURN ACROSS DUAL HIGHWAY ON AT GRADE INTERSECTIONS, NOT KNOWING OF THE TRUCK WAS GOING TO HAVE ENOUGH ACCELERATION TO GET ACROSS THE HIGHWAY.

Structure › Body
Filed May 11, 2017133,000 milesCA

THE DASH IS CRACKING IN 2 SPOTS. THIS SEEMS TO BE A SAFETY HAZARD DURING AN ACCIDENT AND WHEN THE AIRBAG IS DEPLOYED.

Air Bags
Filed Jan 2, 201775,217 milesTX

GOT IN MY TRUCK TODAY TO FIND CRACKS IN THE DASH AROUND THE PASSENGER AIRBAG. CONCERNS ME THAT IF THE AIRBAG WERE TO DEPLOY IT WOULD SEND SHARP PIECES OF DASH FLYING INTO THE FACE OF THE PASSENGER. VEHICLE WAS NOT IN MOTION WHEN I FOUND THE CRACKS.

Air Bags
Filed Sep 19, 2016198,000 milesCA

THE DASHBOARD HAS CRACKED IN THE AREA OF THE PASSENGER SIDE AIR BAG. IF THE BAG DEPLOYS THIS COULD CAUSE MANY PROBLEMS.

Service Brakes
Filed Sep 19, 2016148,000 milesNJ

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKES FAILED TO OPERATE. THE SERVICE TRAILER BRAKES WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Aug 8, 2016FL

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/06/16*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *TR

Air Bags
Filed Dec 2, 2015FL

DASH CRACKING AROUND PASSANGER AIRBAG, POSSIBLE PARTS OF DASH BECOMING AIRBONE WHEN AIRBAG DEPLOYS

Engine
Filed Oct 29, 201512,000 milesCA

THE ENGINE SHUT OFF ON THE FREEWAY AT SPEED AND I LOST ALL CONTROL OF THE VEHICLES STEERING AND BRAKING. IT SAID IT WAS A CRANKSHAFT POSITION SENSOR PROBLEM. WENT TO THE DEALER AND THEY SAID IT WAS A DIRTY SENSOR. ALSO HAVE HAD AND ON GOING PROBLEM WITH LOW OIL PRESSURE 10 LB AT IDLE AND 20 LB AT SPEED.IT ALSO RUNS VERY ROUGH AT IDLE. ALSO HAVE AN ON GOING PROBLEM WITH NOISE FROM THE TRANSMISSION AND A HARD SHIFTING OR SLIPPING TRANSMISSION. IT ALSO MAKES A LOAD NOISE WHEN TURNING THE STEERING WHEEL WHEN TURNING,AND HAS GOTTEN WORSE OVER TIME.

Seat Belts
Filed Jul 14, 201554,000 milesOH

THE SEAT BELTS LOCK IN PLACE AND CONSTRICT MY YOUNG CHILDREN TO THE POINT MY WIFE HAS TO CRAWL THROUGH THE SEATS AND DO A QUICK RELEASE, THE ELECTRIC DOOR LOCKS ON BOTH REAR AND THE PASSENGER FRONT WILL NOT RELEASE EVEN WHEN YOU PUSH THE MANUEL RELEASE ON THE MASTER SWITCH OF THE DRIVERS DOOR. I HAVE BEEN IN CONTACT WITH GM CORP. THEY HAVE INFORMED ME THAT IT IS MY TOUGH LUCK THAT'S THE WAY THE SEAT BELTS ARE DESIGNED AND THEY HAVE NO ISSUES WITH THE DOOR LOCKS. IN CHECKING THE INTERNET YOU CAN SEE THERE ARE MANY COMPLAINTS ON THIS. IT IS A HAZARDOUS SITUATION. THEY INFORMED ME ITS UP TO MY DEALER IF THEY WILL FIX IT OR NOT.....THEY DECLINED TO

Engine
Filed Jun 9, 201555,000 milesIA

EXHAUST MANIFOLD BOLT BROKE HTTPS://WWW.YOUTUBE.COM/WATCH?V=0YG6WLBNZGI

Electrical System
Filed Mar 8, 2015110,000 milesWA

ABOUT 4 MONTHS AGO, THE PASSENGER SIDE HEADLAMP HARNESS MELTED, AND ALMOST CAUGHT FIRE. I HAD IT REPLACED, AND THOUGHT OF IT AS A "ONE OFF" TYPE SITUATION. HOWEVER, RECENTLY, THE DRIVER SIDE DID THE SAME EXACT THING! UPON RESEARCH, I FOUND THAT IT IS HAPPENING ALL OVER THE PLACE TO THEM. I AM NOT AN ISOLATED INCIDENT. THE REAL DANGER HERE IS THIS- WHAT HAPPENS IF BOTH MELT AT THE SAME TIME??? ASIDE FROM THE DANGER OF FIRE, THE LARGER, MORE PRESSING DANGER IS LOSING BOTH LIGHTS AT ONCE. THE CONSUMER (DRIVER) WOULD ESSENTIALLY BE BLIND, AND IN THE PANIC MAY NOT THINK TO TURN THE HIGH BEAMS ON. THIS IS A REAL PROBLEM, AND IF NOT ADDRESSED COULD HAVE DIRE CONSEQUENCES. I IMPLORE YOU TO RESEARCH HOW MANY HEADLAMP HARNESSES HAVE BEEN SOLD (AS THE ONLY REASON TO REPLACE WOULD BE BECAUSE OF THIS) AND ADDRESS IT BEFORE SOMEONE LOSES SIGHT, AND CRASHES. SOMETHING SO SMALL, WOULD REALLY BE A TRAGEDY TO HAVE A LOSS OF LIFE OVER. WHEN THE FIX IS SIMPLY USING A BIGGER WIRE THAT CAN HANDLE THE AMPS. HOPEFULLY NOBODY HAS BEEN INJURED YET! *TR

Engine
Filed Oct 8, 201441,236 milesWA

WAS PASSING A VEHICLE AND THE THROTTLE STUCK WIDE OPEN AFTER I KICKED IT INTO PASSING GEAR, AT ABOUT 90 MPH, AFTER TRYING TO KICK THE THROTTLE OFF, PULLING ON THE FLOOR MAT TO MAKE SURE IT WASN'T THE PROBLEM, I FINALLY PUT BOTH FEET ON THE BRAKE PEDAL AND TRIED TO GET THE PICKUP SLOWED DOWN AS THE ENGINE WAS STILL PULLING HARD, FINALLY AFTER GETTING THE SPEED DOWN TO ABOUT 75-80 MPH THE THROTTLE FINALLY LET GO AND I WAS ABLE TO SLOW THE VEHICLE DOWN, TOOK IT TO THE DEALER WHERE I PURCHASED IT AND THEY COULDN'T GET IT TO DO IT AGAIN, AFTER TALKING TO THE FACTORY PEOPLE THEY DECIDED TO PUT A NEW FOOT PEDDLE ON IT BECAUSE THAT'S WHERE THE BRAINS ARE FOR THE RUN BY WIRE FOR THE ENGINE, TOOK IT HOME AND IT DID IT AGAIN TWO DAYS LATER, TOOK IT BACK TO THE DEALER AND THEY HAD IT FOR A MONTH AND COULDN'T GET IT TO DO IT AGAIN, SO THEY GAVE IT BACK TO ME SAYING THEY COULDN'T FIND ANYTHING WRONG, I KNOW WHAT TO DO WHEN IT HAPPENS TO ME,BUT MY WIFE WOULDN'T SO I WONT LET HER DRIVE IT UNTIL THE ISSUE IS RESOLVED. HAVE YOU HEARD OF ANY PROBLEMS WITH THE CHEVROLET H.D. WITH THE 6.0 LITTER GAS ENGINE? *TR

Air BagsCrash4 injured
Filed Sep 11, 201468,000 milesPA

TL* THE CONTACT WAS OPERATING A 2009 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE COMPANY VEHICLE WAS STATIONARY WHEN A SECOND VEHICLE CRASHED INTO ITS REAR. AS A RESULT, THE CONTACT'S COMPANY VEHICLE CRASHED INTO THE REAR OF A THIRD VEHICLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS FAILED TO DEPLOY ALTHOUGH THE DISPLAY MESSAGE INDICATED THAT THE AIR BAGS HAD DEPLOYED. THE DRIVER AND THREE PASSENGERS ALL SUFFERED VARIOUS HEAD, BACK, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 68,000.

Service BrakesCrash
Filed Dec 21, 2013248,000 milesAR

TRAVELING AT ABOUT 45 MPH WITH ABOUT 3 TO 4 CAR LENGTHS BETWEEN US, TRAFFIC IMMEDIATELY AND ABRUPTLY STOPPED. I STOMPED ON THE BRAKE PEDAL ONLY TO FIND IT HARD AND RIGID WITH LITTLE RESPONSE. THE TRUCK SLOWED BUT WOULD NOT STOP. I REAR ENDED THE CAR IN FRONT OF ME. RESULTING IN SUBSTANTIAL DAMAGE TO MY TRUCK AS WELL AS THE OTHER CAR, ALSO A TICKET FOR ME. THE TRUCK DIDN'T SLIDE, JERK OR ANYTHING, JUST GRADUALLY SLOWED TILL IMPACT. I DRIVE A TRACTOR-TRAILER THAT HAS BETTER BRAKING RESPONSE. *TR

Tires
Filed Dec 5, 201359,000 milesFL

WHILE DRIVING ON A HIGHWAY THE TRUCK STARTED TO SHAKE, WE IMMEDIATELY PULLED INTO A GARAGE AND HAD THE TIRES CHECKED OUT. IT WAS DETERMINED THAT BOTH THE FRONT PASSENGER SIDE TIRE AND THE REAR TIRE, SAME SIDE, HAD A TREAD SEPARATION. THESE TIRES HAD 18,000 MILES ON THEM. THEY SHOULD HAVE LASTED A LOT LONGER. WE WERE FORTUNATE WE WERE NOT TRAVELING ON AN INTERSTATE AT A HIGH RATE OF SPEED. *TR

Vehicle Speed Control
Filed Dec 21, 201210 milesMI

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS A SLIGHT DELAY OF SEVERAL SECONDS BEFORE THE VEHICLE WOULD RESPOND. ONCE THE VEHICLE DID ENGAGE, IT WOULD ACCELERATE RAPIDLY AND UNCONTROLLABLY. THE CONTACT ALSO STATED THAT WHEN RELEASING THE ACCELERATOR PEDAL, IT WOULD TAKE SEVERAL SECONDS BEFORE THE VEHICLE WOULD DECELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING THAT COULD BE DONE TO REMEDY THE ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 50,000. .. UPDATED 02-07-13 *BF THE CONSUMER STATED THE VEHICLE IS DANGEROUS TO DRIVE ON SNOW COVERED AND SLIPPERY ROADS. WHEN ACCELERATING FROM A STOP SIGN OR A CORNER, THE SUDDEN UNCONTROLABLE ACCELERATION IS DANGEROUS. NOT BEING ABLE TO DECELERATE THE ENGINE USUALLY CAUSES THE VEHICLE TO SPIN OUT OF CONTROL. UPDATED 02/13/2013 *JS

Complaints 1-50 of 61, newest first, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
202613210Routine
202531100Routine
2024143410Routine
202347120Routine
202297320Routine
202189610Routine
20201091030Routine
201974760Routine
201853520Routine
201754550Routine
2016123620Routine
2015179670Routine
201440220Routine
201351310Routine
201253300Routine
2011104420Routine
201021510Routine
2009 — this page61530Routine
2008191440Routine
2007204390Above average
2006178180Routine
20052691150Above average
20043682102Fatalities reported
2003449280Above average
2002351361Fatalities reported
2001388370Above average
2000132340Routine
199981221Fatalities reported
199873230Routine
199764213Fatalities reported
19962000Routine
19953000Routine
19943000Routine

Compare every Silverado 2500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.