Page 9 of 9 · complaints 401–449 of 449

2003 Chevrolet Silverado 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Electrical System › Instrument Cluster/Panel
Filed Mar 7, 200742,000 milesND

2003 CHEVROLET SILVERADO 2500HD SPEEDOMETER DOESN'T RETURN TO ZERO WHEN STOPPED. REGISTERS INACCURATE READINGS AS MUCH AS 60 MPH OFF. *JB

Electrical System › Instrument Cluster/Panel
Filed Mar 4, 200735,000 milesLA

SPEEDOMETER STICKS, DISPLAYS INCORRECT SPEED. UNABLE TO DETERMINE CORRECT SPEED. HAVE NOT FIXED YET. HAPPENED 1 WEEK AFTER WARRANTY EXPIRED. *JB

Electrical System › Instrument Cluster/Panel
Filed Mar 3, 200758,500 milesCA

I FILED THE FORMAL REQUEST BELOW TO CHEVROLET / GM REGARDING A DEFECTIVE SPEEDOMETER IN MY 2003 CHEVROLET SILVERADO. THIS IS A WELL KNOWN AND A WELL DOCUMENTED PROBLEM, AND I BELIEVE IT TO BE A SEVERE NATIONWIDE SAFETY ISSUE WHICH NEEDS TO BE ADDRESSED TO AVOID POSSIBLE INJURY OR DEATH. GENERAL MOTORS WILL NOT REPAIR THE PROBLEM. SOME INFORMATION IS REMOVED TO MEET THE WORD LIMIT OF THIS COMPLAINT FORM. GM SERVICE REQUEST: 71-482347989 SILVERADO SAFETY HAZARD - A PROBLEM I AM EXPERIENCING WITH MY WIFE'S 2003 SILVERADO 2500 HD IS EXTENSIVE AND DANGEROUS. THE SPEEDOMETER IS OFTEN STUCK AT RANDOM SPEEDS WHEN AT REST, AND WHEN IN MOTION IS UNRELIABLE. INFORMATION THAT I HAVE REVIEWED ON SEVERAL SITES INDICATES THAT THERE IS A KNOWN PROBLEM WITH THE STEPPER MOTORS IN THE INSTRUMENT CLUSTER THAT HANDLE ALL GAUGES ON THIS VEHICLE, AND THAT THERE ARE SEVERAL TSBS THAT ARE RELATED TO THIS PROBLEM IN SEVERAL GM VEHICLES. NHTSA ALSO HAS SEVERAL DOZEN, IF NOT HUNDREDS OF REPORTS OF THIS PROBLEM. THERE ARE ALSO SEVERAL PETITIONS IN PROGRESS TO DEMAND RECALLS AND / OR MEDIA INVESTIGATIONS. ALTHOUGH MY VEHICLE IS OUT OF WARRANTY, THIS APPEARS TO BE A DEFECT WORTHY OF A RECALL. WE SPECIFICALLY TRADED UP TO THIS VEHICLE BECAUSE WIFE HAULS A HORSE TRAILER WITH TWO OR THREE HORSES THROUGH MOUNTAINOUS TERRAIN TO HORSE EVENTS FOR HER, MY DAUGHTER, AND MY DAUGHTER'S FRIENDS. THE SAFETY IMPLICATIONS OF UNRELIABLE GAUGES ARE MANY-FOLD, WHETHER IT IS GATHERING TOO MUCH DOWNHILL SPEED BECAUSE OF AN IN

Electrical System › Instrument Cluster/Panel
Filed Feb 21, 200738,000 milesUT

SPEEDOMETER DISPLAYS ERRONEOUS SPEEDS, USUALLY TOO FAST. *JB

Electrical System › Instrument Cluster/Panel
Filed Feb 11, 200717,992 milesMI

I HAVE A 2003 CHEV. 2500 4X4 EST. CAB LONG BOX. IT HAS 18000 MILES ON IT. I HAD TO REPLACE THE REAR BRAKES AND ROTORS AT 18000 MILES. THIS IS UNACCEPTABLE FOR A TRUCK OF THIS TYPE. (HEAVY DUTY). I ALSO HAD A DIM BRAKE LIGHT ON THE DASH, WHICH I HAD CHECKED OUT AT THE DEALER. THEY SAID IT WAS IN THE DASH BOARD AND WOULD COST 400.00+ TO FIX. THE DEALER ALSO SAID THE STEERING WAS LOOSE AND THIS WAS CAUSED BY THE FACTORY WHEN INSTALLED, 250.00+ TO FIX. WHAT KIND OF PRODUCT ARE THEY MAKING? *NM

Electrical System › Instrument Cluster/Panel
Filed Feb 10, 200732,800 milesVA

DURING NORMAL HIGHWAY AND OR CITY DRIVING, THE SPEEDOMETER WILL REGISTER A RATE OF SPEED HIGHER THEN ACTUAL. THIS SPEED HAS BEEN RECORDED AS ANYWHERE FROM 5 TO 50 MPH HIGH. WHEN THE SPEEDOMETER IS READING HIGH, UPON STOPPING, THE SPEEDOMETER WILL REMAIN AT THE AMOUNT OF SPEED THAT IT IS REGISTERING HIGH. FOR EXAMPLE, IF TRAVELING AT 30 MPH AND THE SPEEDOMETER READS 50 MPH, WHEN THE VEHICLE IS STOPPED, THE SPEEDOMETER WILL STILL READ 20 MPH. ONCE THIS PROBLEM STARTS, IT IS VERY CONSISTENT ON ITS REGULARITY. A SIMPLE SOLUTION IS TO REPEATEDLY TURN THE VEHICLE OFF AND RESTART IT. THE SPEEDOMETER WILL DROP 5 MPH WITH EACH CYCLE UNTIL IT REACHES 0 MPH. HOWEVER, THE PROBLEM WILL LIKELY REOCCUR ON THE TRIP THAT I AM ABOUT TO MAKE. MY COWORKER IS HAVING THE EXACT SAME PROBLEM IN A VERY SIMILAR VEHICLE. UPON CONTACTING THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP, I WAS TOLD THIS PROBLEM HAD BEEN SEEN ON OTHER OCCASIONS AND THE SOLUTION IS TO REPLACE THE INSTRUMENT CLUSTER AT AN APPROXIMATE COST OF $600.00. *JB

Electrical System › Instrument Cluster/Panel
Filed Feb 6, 2007610,005 milesMD

THE SPEEDOMETER IN MY 2003 SILVERADO HD CREWCAB 4X4 HAS BROKE. THE INDICATOR (NEEDLE) IS NOW ON THE EXTREME RIGHT OF THE GAUGE. AFTER DOING SOME RESEARCH I HAVE FOUND THAT THIS ISSUE IS COMMON AND THE STEPPER MOTOR WILL NEED TO BE REPLACED. TO DO THIS THE ENTIRE INSTRUMENT CLUSTER MAY HAVE TO BE REPLACED. *NM

Electrical System › Instrument Cluster/Panel
Filed Jan 14, 200757,000 milesCO

ERRATIC SPEEDOMETER READINGS. DRIVING ON THE INTERSTATE AT 55 MPH WITH CRUISE CONTROL ENGAGED. POSTED SPEED LIMIT INCREASED TO 65. USED THE CRUISE CONTROL TO INCREMENT MY SPEED. SPEED INCREASED, SPEEDOMETER READING DID NOT INCREASE, BUT KEPT GETTING LOWER. STAYED WITH SPEED OF TRAFFIC BUT SPEEDOMETER READING SLOWLY FELL TO 35 MPH. STOPPED, SHUT OFF THE VEHICLE AND WAITED 5 MINUTES. UPON RESTART, SPEEDOMETER APPEARED TO BE FUNCTIONING CORRECTLY. GOT BACK ON THE INTERSTATE AND UP TO 65 MPH. WHEN I DECELERATED WHILE EXITING THE INTERSTATE, THE SPEEDOMETER REMAINED AT 65 MPH. PARKED IN MY DRIVEWAY, THE SPEEDOMETER READS 65 MPH. WHEN DRIVEN, SPEEDOMETER INCREASES IMMEDIATELY FROM 65 MPH AND HIGHER. *NM

Fuel System, Other › Storage › Fuel Gauge System
Filed Jan 9, 200738,000 milesHI

TL* - THE CONTACT OWNS A 2003 CHEVROLET SILVERADO. WHILE DRIVING THE SPEEDOMETER WILL GIVE FAULTY READINGS. AT ONE POINT, CONTACT WAS DRIVING 25 MPH AND THE SPEEDOMETER READ 120 MPH. IN ORDER TO GET THE VEHICLE TO STOP GIVING FAULTY READINGS CONTACT HAS TO STOP THE VEHICLE, SHUT IT OFF AND RESTART THE VEHICLE, THIS PROCEDURE ONLY FIXED THE PROBLEM TEMPORARILY. THE CONTACT TOOK THE VEHICLE TO LOCAL DEALERSHIP AND THEY STATED THAT THEY COULD'T FIND ANYTHING WRONG WITH THE VEHICLE. *AK

Electrical System › Instrument Cluster/Panel
Filed Jan 9, 200745,000 milesCA

THE SPEEDOMETER IN MY 2003 CHEVROLET SILVERADO 2500HD SUDDENLY STOPPED WORKING. THE NORMAL SPEED SHOWN NOW IS OVER 120 MPH WHILE MOVING OR STOPPED. ON RARE OCCASIONS THE SPEEDOMETER WILL REGISTER A LESSER SPEED FOR A SHORT PERIOD OF TIME BUT THE NORMAL SPEED SHOWN IS 120 MPH OR HIGHER. THE ODOMETER WORKS WITHOUT A PROBLEM AS WELL AS ALL OTHER ELECTRICAL FUNCTIONS OF THE SPEEDOMETER OTHER THAN ACTUAL SPEED. PER MY MOST RECENT CONTACT WITH A GENERAL MOTORS DEALER SERVICE DEPARTMENT (MR. GOODWRENCH) THAT DEALER IS SEEING AN AVERAGE OF ONE SIMILAR VEHICLE PER DAY WITH THE SAME PROBLEM. NOT KNOWING THE ACTUAL TRAVELING SPEED OF THE VEHICLE WILL CERTAINLY LEAD TO TRAFFIC ACCIDENTS AND INJURIES IF THIS HAS NOT ALREADY HAPPENED. I'VE NOW HAD TWO ESTIMATES TO REPAIR THE SPEEDOMETER. THE FIRST ESTIMATE WAS IN 12/2004 AND THE ESTIMATE WAS $1,000.00+ AND APPROXIMATELY 6 WEEKS IN THE SHOP. THE 2ND ESTIMATE WAS IN 12/2006 BY AN OUT OF STATE DEALER (WHO SAYS HE GETS ONE NEW REPAIR DAILY) AND THE COST WAS APPROXIMATELY $500 BUT IT WOULD TAKE SEVERAL DAYS TO DETERMINE WHAT COMPONENT PART WAS NEEDED AND SINCE I WAS TRAVELING INTERSTATE ON A YEAR END VACATION I COULDN'T WAIT FOR THE REPAIR. THIS DEALER SUGGESTED SOMEONE SHOULD CONTACT YOUR OFFICE BECAUSE THEY FELT A NON-OPERATIONAL SPEEDOMETER WAS A MAJOR SAFETY PROBLEM WITH THE POTENTIAL FOR SEVERE INJURY OR DEATH. *JB

Electrical System › Instrument Cluster/Panel
Filed Jan 2, 2007AZ

SPEEDOMETER READS 42 MPH IN THE DRIVEWAY. 120+MPH ON THE HIGHWAY. 2003 2500 HD SILVERADO 47,000 MILES. *JB

Electrical System › Instrument Cluster/Panel
Filed Jan 1, 200786,500 milesNY

2003 CHEVROLET SILVERADO GAUGE CLUSTER HANG UPS SPEEDO GETS HUNG UP AND GIVES FAULTY READINGS. *NM

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 21, 200620,244 milesCA

TL *- THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN HE HEARD A CRACKING NOISE IN HIS VEHICLE. WHILE CHECKING HIS VEHICLE HE NOTICED A LOT OF GREASE COMING OUT OF THE RIGHT FRONT WHEEL. THE SAME DAY THE CONTACT TOOK THE VEHICLE TO A MECHANIC (NOT A DEALERSHIP) AND THE MECHANIC STATED THAT THE PROBLEM WAS WITH HIS LOWER BALL JOINT. THAT OPINION, HE THEN CONTACTED THE MANUFACTURE AND THEY ADVISED HIM TO TAKE THE VEHICLE TO A CERTIFIED DEALER AND GET A DIAGNOSIS ON VEHICLE. WHEN HE TOOK IT TO HIS LOCAL DEALERSHIP ON 12-02-06 THEY STATED THAT THE RIGHT FRONT AXLE JOINT WAS DAMAGE. AS WELL AS THIS PROBLEM THE CONTACT EXPERIENCE A PROBLEM WITH THE SPEEDOMETER ON 11-26-06. THE SPEEDOMETER WAS NOT WORKING PROPERLY, THE SPEEDOMETER DOES NOT MOVE WHEN ACCELERATING. THE CONTACT HAS ALSO STATED THAT HE HAS A COPY OF THE DIAGNOSIS.

Electrical System › Instrument Cluster/Panel
Filed Dec 20, 200640,000 milesPA

1. CITY AND HIGHWAY DRIVING. 2. SPEEDO STICKS ALMOST ALWAYS NOW. 3. GM WANTS $700 TO FIX THE PROBLEM, BUT OTHERS ON WEB SAY IT IS TEMPORARY FIX. *NM

Suspension › Front › Hub
Filed Dec 13, 200667,500 milesLA

MY CHEVROLET 2500HD BEGAN MAKING NOISE FROM THE FRONT END AT 67,500 MILES. THE RIGHT FRONT WHEEL BEARING ASSEMBLY FAILED, THERE WAS NO ACCIDENT INVOLVED. THE WORN ASSEMBLY IS AVAILABLE FOR INSPECTION. ACCORDING TO THE REPAIR SHOP THIS A QUITE COMMON FAILURE IN THE 2500HD. HAD THIS BEEN A CATASTROPHIC FAILURE AT HIGHWAY SPEEDS, THE RESULTS VERY WELL COULD HAVE BEEN INSURMOUNTABLE. THE ASSEMBLY CONTAINS NON GREASE SEALED BEARINGS THAT SHOULD NOT FAIL AT THIS RATE. *JB

Tires › Sidewall
Filed Dec 1, 200622,220 milesGA

I JUST NOTICED THE SIDEWALLS OF FIRESTONE STEELTEX TIRES ( SIZE LT245/75R16 AT LOAD RANGE E) CRACKING IN A UNIFORM CIRCLE ABOUT 2 INCHES IN FROM THE EDGE OF THE TREAD. IT LOOKS LIKE THEY ARE CRACKING ALONG A SEAM IN THE SIDEWALL OF SOME SORT. I REVIEWED THE WARRANTY AND IT STATES THAT DRY ROT CRACKS ARE COVERED FOR 4 YEARS FROM THE DATE OF PURCHASE OR IF NO PROOF OF PURCHASE EXISTS, 4 YEARS FROM THE MANUFACTURED DATE THE TIRES CAME AS ORIGINAL EQUIPMENT ON A BRAND NEW 2003 SILVERADO 2500 PICK UP TRUCK THAT I PURCHASED ON APRIL 5, 2003. I AM ASSUMING THAT DATE QUALIFIES AS THE DATE OF MY PURCHASE OF THE TIRES. I HAD THE LOCAL FIRESTONE DEALER IN HAYSVILLE, NORTH CAROLINA LOOK AT THEM AND HIS POSITION IS THAT SINCE THE TIRES WERE MANUFACTURED BETWEEN 20000 AND 2002, THE WARRANTY NO LONGER APPLIES. THESE PEOPLE ARE SELLING TIRES THAT ARE UNSAFE AND PRONE TO SIDEWALL FAILURE AND THEN WILL NOT DO ANYTHING TO CORRECT THE PROBLEM. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Nov 27, 200643,078 milesMI

WHILE DRIVING HOME FROM WORK MY BRAKE PEDAL WENT TO THE FLOOR ON MY 2003 SILVERADO HD2500. I CRASHED INTO THE VEHICLE IN FRONT OF ME CAUSING DAMAGE TO BOTH OUR VEHICLES. I TOOK MY VEHICLE INTO THE DEALERSHIP FOR INSPECTION. AFTER 1.5 WEEKS THERE G.M FINALLY LOOKS AT IT AND TOLD ME THE BRAKE OPERATION WAS NORMAL. I STARTED TO TAKE THE VEHICLE HOME AND THE PEDAL ONCE AGAIN WENT TO THE FLOOR. I FOUND THE SERVICE MANAGER AND THE HIGHER UP PERSON SAY THAT'S NORMAL. NOW WHAT? I CANT DRIVE THIS VEHICLE FOR THE FEAR OF ANOTHER CRASH. GM IS NO HELP. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 10, 200637,509 milesME

2003 CHEVY 2500HD TRUCK. BRAKE ROTORS "SEVERELY RUSTED" AS STATED BY DEALER. TRUCK ONLY HAS 37,500 MILES; BRAKE PADS ONLY MAKING CONTACT WITH 1/3 OF ROTOR SURFACE ON ALL 4 ROTORS. DEALER RESURFACED ROTORS BUT EXPECTS PROBLEM TO CONTINUE, WITH ALL 4 ROTORS NEED TO BE REPLACED IN NEAR FUTURE DUE TO POOR ROTOR QUALITY; WAS TOLD EVEN IF I REPLACED THE ROTORS, I'D STILL HAVE THE SAME PROBLEM AGAIN WITHIN 30K MILES. *NM

Suspension › Front › Control Arm › Upper Ball Joint
Filed Nov 9, 200645,723 milesPA

DT*: THE CONTACT STATED THE UPPER BALL JOINT WAS REPLACED IN JUNE OF 2006 AND ON 11/9/2006 THE BALL JOINT FRACTURED WHILE THE VEHICLE WAS TRAVELING 35 MPH. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.

Steering › Column
Filed Nov 6, 200622,000 milesPA

DT*: THE CONTACT STATED THERE WAS A RATTLING NOISE IN THE VEHICLE. THE SERVICE DEALER PREVIOUSLY GREASED THE INTERMEDIATE STEERING SHAFT TO RESOLVE THE ISSUE. AFTER THE SERVICE, THE RATTLING SOUND RETURNED. AFTER THE SECOND INCIDENT, THE SERVICE DEALER STATED THE STEERING SHAFT WILL NEED TO BE GREASED EVERY 10000 MILES TO KEEP THE RATTLING SOUND AWAY. THE CONTACT EXPRESSED CONCERN OVER LONG TERM DAMAGE TO THE STEERING SHAFT DUE TO THIS PROBLEM.

Electrical System
Filed Oct 26, 200651,000 milesNC

NORMAL 55-60 MPH DRIVE ON INTERSTATE TO WORK. SPEEDOMETER BEGAN TO STICK AT 45 MPH EVEN THOUGH VEHICLE WAS GOING FASTER. SPEEDOMETER NEEDLE NOW MOVES IN A JERKY FASHION SLOWLY UP & SLOWLY BACK DOWN. NOTICED ONLINE THAT SEEMS TO BE A RE-OCCURRING PROBLEM WITH 2003 CHEVROLET VEHICLES AND STILL NO RECALL. I WILL NOT PAY $1000 TO HAVE THIS PROBLEM FIXED. CHEVROLET NEEDS TO STEP UP AND ACKNOWLEDGE THEIR PROBLEM AND HAVE A RECALL. MY VEHICLE IS A 2003 CHEVROLET 2500HD CREW CAB 4X4. *NM

Steering › Hydraulic Power Assist System
Filed Oct 23, 2006200,000 milesFL

DT*: THE CONTACT STATED WHILE TRAVELING 50 MPH, POWER STEERING WAS LOST AND BRAKING BECAME HARDER. THE VEHICLE WAS PULLED OVER AND POWER STEERING FLUID WAS REPLACED, BUT THAT DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND THE POWER STEERING PUMP WAS REPLACED, THIS DID NOT REPAIR THE PROBLEM. THE DEALERSHIP DETERMINED THERE WAS A COLLAPSED HOSE. THE HOSE WAS REPLACED, BUT THE PROBLEM PERSISTED. THERE WAS A NHTSA RECALL, # 04V045000, REGARDING THE BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Oct 22, 200643,000 milesMI

ENGINE WILL FAIL TO START. SECOND TIME WITH PROBLEM 10/21/06. REPLACED FUSE TO CRANK RELAY FUSE BLOWS IMMEDIATELY. MADE THE TRUCK USELESS FOR SEVERAL DAYS MAKING TRAVEL TO WORK HECTIC. SAME FUSE CONTROLS TURN SIGNALS AS WELL. *NM

Trailer Hitches
Filed Oct 18, 200613,800 milesCA

I'M CONCERNED ABOUT THE POOR QUALITY OF THE HITCH RECEIVERS IN THE SILVERADO 2500HD TRUCKS PUT ON THE STREET BY GM! I HAVE A '03, AND I'M GETTING A TT SOON. THE WELDS ARE RUSTY, AND LOOK AS THOUGH THEY MIGHT EVEN BE CRACKED! IF THIS RECEIVER BREAKS, AND I LIVE TO, I AM SUING GM. MY ATTY HAS A COPY AND PIC OF THE MAL-QUALITY RE THIS RECEIVER, AND INSTRUCTIONS TO GO FORWARD. IT SURE WOULD BE NICE IF GM COULD FIND IT IN THEIR ETHICAL COMPASS TO REPAIR/REPLACE THESE WITHOUT HAVING TO BE SPANKED ABOUT IT FIRST. *NM

Power Train › Automatic Transmission
Filed Oct 3, 200651,000 milesMA

I HAD THE TRANSMISSION FLUID FLUSHED AND FILTER CHANGED AND THE MECHANIC TELLS ME THERE WAS A LOT OF METAL PARTICLES IN THE TRANSMISSION FLUID AND FELT THERE WAS AN IMPENDING FAILURE. THE CHEVY DEALER TOLD ME TO WAIT TO SEE WHAT OCCURS SINCE HE HAD NOT HEARD OF AN ALLISON TRANSMISSION FAILING AT 50,000 MILES WHICH IS WHERE THE MILEAGE WAS AT WHEN I HAD THE ABOVE SERVICE DONE. IT SEEMS TO DRIVE FINE BUT I AM VERY CONCERNED. I HAVE A DURAMAX ENGINE WITH THE ALLISON TRANSMISSION BOUGHT IN 2003 OF A 2003 CHEVY SILVERADO DIESEL 2500HD. LITTLE TOWING DONE WITH THE VEHICLE SO THAT IS NOT THE CAUSE. *NM

Seat Belts
Filed Sep 10, 2006CA

BOTH FRONT AND REAR CENTER-SEAT LAP RESTRAINT BELT LATCH COVERS (GM PART # 14863), FROM THE MALE END OF THE BELT FELL OFF. BOTH HAVE RECEIVED MINIMAL USE, HOWEVER THE TABS THAT HOLD THE COVERS TO THE BELT LATCH ARE BROKEN OFF. THIS ISSUE PRESENTS AN OBVIOUS COSMETIC DEFECT AND MORE IMPORTANTLY I AM UNSURE IF THE AFFECTED BELTS ARE SAFE TO USE EITHER BY ADULTS OR MY SOON TO BE BORN DAUGHTER IN A CHILD SEAT. WEAVER AUTO CENTER IN GRASS VALLEY, CA INFORMED US THAT GM WOULD NOT FURNISH REPLACEMENT PARTS FOR SEAT BELTS DUE TO LIABILITY/SAFETY REASONS. FURTHERMORE, TO REMEDY THE RESULTING COSMETIC OR SAFETY CONDITION I WOULD HAVE TO PURCHASE NEW SEAT BELTS. *NM

Engine and Engine Cooling
Filed Aug 18, 200653,000 milesCA

DT*: THE CONTACT STATED THE VEHICLE WAS STARTED, RAN FOR 10 SECONDS AND STALLED COMPLETELY. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO WAS UNABLE TO DUPLICATE OR DETERMINE THE PROBLEM.

Electrical System
Filed Aug 17, 2006DC

2003 CHEVROLET 2500 HEADLIGHTS AND INSTRUMENT PANEL LIGHTS WILL ILLUMINATE WHILE VEHICLE IS PARKED AND TURNED OFF. MECHANIC IS UNABLE TO IDENTIFY THE PROBLEM. *KB *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 20, 200656,500 milesNY

THE ANTILOCK BRAKES ACTIVATE AT LOW SPEEDS WITHOUT WARNING. THEY ACTIVATE ON DRY SURFACES WITHOUT ACTUAL WHEEL 'LOCK-UP' OCCURRING. I HAVE COME CLOSE TO COLLISIONS AT INTERSECTIONS AND ALSO NEARLY ROLLED INTO AN INTERSECTION WHEN THE TRAFFIC LIGHT WAS RED IN MY DIRECTION WITH TRAFFIC PROCEEDING AT A RIGHT ANGLE TO MY VEHICLE. *NM

Steering
Filed Jun 20, 200612,527 milesMA

DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED THERE WAS A VIBRATION AND A RATTLING NOISE WITHIN THE STEERING. THE VEHICLE WAS INSPECTED BY A DEALER WHO REPLACED THE STEERING COLUMN. AFTERWARDS, THE PROBLEM RETURNED AND THE VEHICLE WAS INSPECTED AGAIN BY THE DEALER. THE DEALER DETERMINED THE STEERING COLUMN DID NOT NEED TO BE REPLACED, BUT GREASED TO DECREASE THE RATTLING NOISE. THE MANUFACTURER WAS ALERTED. THE CONSUMER STATED THE INTERMEDIATE SHAFT WAS REPLACED. THE CONSUMER STATED THE VEHICLE IS STARTING TO MAKE NOISE AGAIN. UPDATED 11/03/06. *JB

Power Train › Automatic Transmission
Filed Jun 12, 200654,385 milesCA

CONSUMER COMPLAINT CONCERNING TRANSMISSION FAILURES ON 2003 SILVERADO. *TS THE TRANSMISSION FLUID WAS BURNT, THE REVERSE GEAR WAS INOPERABLE AND THE TRANSMISSION SHIFTER WAS LOOSE. THE POWER STEERING FLUID WAS LOW. FLUID WAS LEAKING FROM THE GEAR BOX. THE FRONT SEAL ON THE POWER STEERING PUMP WAS WORN AND LEAKING, AS WELL AS THE LOWER HOSE. THE WATER PUMP GASKET AND LOWER RADIATOR HOSE WAS LEAKING. THE BATTERY WAS REPLACED BECAUSE IT WOULD NOT HOLD A CHARGE. THE A/C WOULD ONLY BLOW OUT AIR FROM THE DEFROST VENTS. THE A/C HEATER MODE DOOR ACTUATOR WAS WORN. THE CHECK ENGINE LIGHT ILLUMINATED. THE FUEL FILTER WAS REPLACED. THE PANEL ON THE DRIVERS SEAT WAS WARPED. THE TIRES WERE REPLACED, HOWEVER MONTHS LATER ONE OF THE TIRES DEVELOPED A SLOW LEAK, DUE TO A PIN HOLE LOCATED IN THE SIDEWALL. THE REAR PADS AND ROTORS WERE REPLACED. THE FRONT AND REAR SHOCKS WERE REPLACED. THE TAIL GATE SUPPORT CABLES WERE REPLACED. THE REAR TIRE BLEW OUT WHILE DRIVING. THE SECOND ROW SEAT BELT WAS INOPERATIVE. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 8, 200644,400 milesOH

DT*: THE CONTACT STATED AFTER THE VEHICLE HAD BEEN PARKED FOR TWO MONTHS, THE BRAKES VIBRATED WHILE DEPRESSED AT VARIOUS SPEEDS. THE DEALERSHIP REPLACED THE ROTORS. THE MANUFACTURER DETERMINED THIS WAS CAUSED BY THE LENGTH OF THE VEHICLE NOT BEING IN SERVICE AND THE SALT USED ON THE ROADS.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 1, 200636,000 milesNY

DT*: THE CONTACT STATED AFTER RECEIVING INFORMATION CONCERNING POSSIBLE BRAKE ROTOR PROBLEMS, THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALER DETERMINED THERE WAS CORROSION ON THE REAR BRAKE ROTORS. THE DEALER REPLACED THE REAR ROTORS UNDER WARRANTY. UPDATED 06/16/06. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed May 2, 2006125,000 milesMI

TODAY I WAS TOLD MY 2003 CHEVROLET SILVERADO (DIESEL, CREW CAB) NEEDED A NEW TRANSFER CASE. THE VEHICLE HAS APPROXIMATELY 125,000. OUR COMPANY OWNS TWO OTHER SIMILAR 2003 VEHICLES (GMC MODEL). THE SAME THING HAPPENED TO BOTH OTHER VEHICLES. ONE AT APPROXIMATELY 12,000 MILES, THE OTHER AT 140,000 MILES. SOMETHING HAPPENS WITHIN THE TRANSFER CASE THAT CAUSES THE CASE TO BE PUNCTURED AND LOSE FLUID. THE CASE OVERHEATS AND EVENTUALLY THE VEHICLE SEIZES UP. THE COST TO REPAIR THIS CONDITION IS $3,200. IN ADDITION IT CAUSES THE ANTI-LOCK BRAKE MODULE TO FAIL, RESULTING IN ANOTHER $500 OF DAMAGE. I ASSUME THE ANTI-LOCK BRAKES NO LONGER WORKS ONCE THIS HAPPENS. I WONDER HOW MANY VEHICLES THIS IS HAPPENING TO. ALL 3 OF OUR 2003 MODELS EXPERIENCED THIS. WE WERE UNABLE TO FIND ANY TRANSFER CASES AT THE JUNK YARDS. THE LAST REPAIR WE HAD FOR THIS TOOK 2 WEEKS TO GET THE PARTS - THERE ARE NONE IN STOCK APPARENTLY. ALL OF THIS LEADS ME TO BELIEVE THIS IS A DESIGN DEFECT IN THESE VEHICLES AND IT MAY BE POTENTIALLY DANGEROUS IF IT DOES INDEED CAUSE THE ANTI-LOCK BRAKE MODULE TO FAIL. IT TOOK 2 WEEKS AT THE DEALER TO FIGURE OUT THAT THE DAMAGED TRANSFER CASE WAS CAUSING THE MODULES TO FAIL. ARE YOU GETTING LOTS OF COMPLAINTS ON THIS? IS THERE A SILENT RECALL OR CAMPAIGN COVERING THIS PROBLEM? IT IS HARD TO PAY THIS KIND OF MONEY ON A VEHICLE THAT HAS A $700/MONTH PAYMENT AND WAS PRESUMABLY PURCHASED FOR IT'S DURABILITY AND SAFETY. *NM

Unknown or Other
Filed Jan 25, 200627,000 milesND

DT*: THE CONTACT STATED WHEN THE TEMPERATURE IS BELOW 25 DEGREES THE HEATER DOES NOT BLOW HOT AIR. THE DEALERSHIP INSPECTED THE VEHICLE SEVERAL TIMES AND WAS UNABLE TO LOCATE A PROBLEM WITHIN THE HEATING SYSTEM. UPDATED 2/13/2006 - THE DEALER REPLACED THE THERMOSTAT AND OTHER COMPONENTS TO CORRECT THE PROBLEM BUT THE PROBLEM CONTINUED. *NM

Tires
Filed Jan 9, 200669,650 milesTX

2003 2500 HD RIGHT REAR TIRE BLEW OUT. *TS *JB

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Sep 18, 200554,000 milesMS

TOOK VEHICLE TO DEALER TWICE WITH COMPLAINT OF PARKING BRAKE NON FUNCTIONAL. ALLOWED TRUCK TO MOVE FWD. WHEN PARKED ON INCLINE,PRK BRAKE PEDAL FULLY DEPRESSED. SUPPOSEDLY BRAKES ADJUSTED TWICE,PROBLEM NEVER BETTER POST DEALER SHOP VISIT. TOOK IT TO PRIVATE SHOP. FOUND TO HAVE PADS SOAKED WITH DIFFERENTIAL FLUID FROM REAR END SEAL FAILURE. MOST PROBABLE CAUSE OF EMERGENCY BRAKE FAILURE. ON DISCUSSING WITH MECHANIC, HE MENTIONED THIS IS A KNOWN COMMON FAILURE ON THESE UNITS. PAID FOR REPAIRS MYSELF. NEVER SUBMITTED FOR WARRANTY REPAIR TO THE DEALER OR TO THE EXT. WARRANTY CONTRACT COMPANY (AUTOGAP XTEND). PROBLEM IS FIXED NOW. SEALS ,OLD PADS, REPAIR RECEIPT ARE IN MY POSSESSION. *NM

Vehicle Speed Control
Filed Aug 25, 200572,862 milesTX

DT: THE CONSUMER STATES THAT 2003 CHEVROLET C 2500 WAS HAVING A MESSAGE ON THE INSTRUMENT PANEL SHOWING REDUCED ENGINE POWER. THEN, THE ENGINE IMMEDIATELY DROPPED POWER. THE SPEED WILL DRAMATICALLY SLOW TO AROUND 15 MPH. THIS HAPPENED 5 TIMES CURRENTLY. THERE HAVE BEEN SEVERAL NEAR MISSES AS A RESULT OF THE POWER REDUCTION. THE VEHICLE HAS BEEN IN THE DEALERSHIP 5 TIMES FOR THE ENGINE POWER FAILURE. THE DEALER REPLACED THREE TIMES THE WIRING HARNESS TO THE THROTTLE POSITION SENSOR, THROTTLE BODY, POWER TRAIN CONTROL MODULE, THROTTLE ACTUATOR, CONTROL MODULE, ALSO, THE IGNITION SWITCH WAS REPLACED AND THE ENGINE WAS STILL LOSING POWER. THE MANUFACTURER HAS BEEN CONTACTED, AND THE CUSTOMER SERVICE DEPARTMENT WAS VERY UNWILLING TO HELP OR PROVIDE THE ADDRESS TO THE REGIONAL OFFICE. THE CUSTOMER SERVICE REPRESENTATIVE WAS VERY RUDE AND REFUSED TO TRANSFER THE CALL TO HIS SUPERVISOR UPON REQUEST OF THE CONSUMER. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Aug 22, 2005110,000 milesFL

DT: 2003 CHEVROLET 2500 HD TRUCK EXPERIENCED AN ENGINE POWER REDUCTION. THE VEHICLE OPERATED AT A REDUCED SPEED. IT GOES AT A CRAWL. THIS OCCURRED AT SPEEDS OF 40-50 MPH IN THE MIDDLE OF TRAFFIC. HAS TO COAST OVER TO THE SIDE OF THE ROAD, ON AVERAGE ABOUT 10-15 SECONDS AFTER CUTTING OFF THEN THE ENGINE RESTARTED. THIS USUALLY HAPPENED AFTER VEHICLE HAS NOT RUN FOR AN EXTENDED PERIOD OF TIME SUCH AS BEING PARKED OVERNIGHT. TOOK TO A DEALER, WHO REPLACED THE ACCELERATOR PEDAL THAT RAN BY WIRE NOT CABLE. THIS WAS ELECTRIC AND COMPUTERIZED AND SOME SORT OF SIGNAL WENT THROUGH THE ACCELERATOR PEDAL AND CAUSED THIS FAILURE. THE VEHICLE WILL IDLE, BUT LOST POWER. THIS HAS BEEN A PROBLEM FOR THE LAST 3 MONTHS. THE PROBLEM RECURRED EVEN AFTER THE REPLACEMENT OF 2 ACCELERATOR PEDALS. *AK

Parking Brake › Conventional › Mechanical › Linkage and Cable
Filed Jul 6, 20058,000 milesKY

THE PARKING BRAKE ON 2003 CHEVROLET 2500 SILVERADO PICKUP TRUCKS WITH MANUAL TRANSMISSIONS WILL NOT HOLD THE VEHICLE ON EVEN A VERY SLIGHT GRADE WITHOUT CONSTANT ADJUSTMENTS BEING MADE TO THE BRAKE SYSTEM. IF THERE IS A TRAILER BEING TOWED OR A LOAD BEING CARRIED IN THE TRUCK BED, THE PARKING BRAKE WILL NOT HOLD EVEN FOLLOWING A DEALER SERVICE ADUSTMENT. I HAVE REPORTED THIS PROBLEM TO THE DEALER AND BEYOND ADJUSTING THE BRAKE THEY SAY THERE IS NOTHING THAT CAN BE DONE. MY TRUCK HAS 48000 MILES ON IT AND THIS HAS BEEN A PROBLEM ALMOST FROM THE BEGINNING. THE TRUCK HAS NEARLY RUN INTO THE SIDE OF A BUILDING, ROLLED OUT OF ITS PARKING SPACE, AND STARTED ROLLING DOWN A HILL WHILE I WAS EXITING THE TRUCK. I CANNOT SAFELY PARK THE TRUCK UNLESS IT IS ON LEVEL GROUND, PARKING BRAKE ENGAGED AND TRANSMISSION PLACED IN REVERSE. I HAVE A FRIEND THAT OWNS A 2001 CHEVROLET 3500 SILVERADO WITH THE SAME PROBLEM.

Structure › Body › Tailgate › Hinge and Attachments
Filed Jun 24, 2005FL

REPLACEMENT OF THE FAULTY TAIL GATE ON THE 2003 CHEVROLET C2500. *MR GM LED THE CONSUMER TO BELIEVE THAT THE TAILGATE HE REPLACED WAS GOING TO BE REPLACED BY THEM WITH THE ORIGINAL PARTS IF THE DEALER AGREED THE PROBLEM WAS SAID TO BE CAUSED BY THE TAILGATE CABLES. *SC *JB

Suspension
Filed Jun 10, 20056,000 milesTN

I BOUGHT A NEW 2003 CHEVY EXPRESS CARGO VAN (2500) IN 2003.WHEN THIS VEHICLE IS UNDER LOAD,TRAVELING ON ROADS WITH SIX/SEVEN PERCENT DOWNHILL GRADES,THE FRONT END SHAKES VIOLENTLY. SIMPLY TAPPING THE BRAKES WILL NOT BRING IT UNDER CONTROL,YOU HAVE TO LITERALLY SLAM ON THE BRAKES,OR TAKE THE RISK OF BEING TOSSED OFF THE HIGHWAY.THE VEHICLE HAS NEVER BEEN STRESSED IN ANY WAY (WRECKS,HITTING CURBS,ETC) THE DEALER IS UNABLE TO DETERMINE THE PROBLEM. I WANT A DEALERSHIP TO TAKE IT,WITH ME,TO A ROAD OF MY ABOVE DESCRIPTION AND FIND THIS PROBLEM AND FIX IT. I AM POSITIVE I AM NOT THE ONLY PERSON WITH THIS MODEL VAN,WITH THIS PROBLEM. I HAVE COME VERY CLOSE TO ETERNITY IN THIS VAN BECAUSE OF THIS MALFUNCTION.I HAVE NOT DRIVEN THE VAN IN THREE MONTHS BECAUSE OF ANXIETY WITH THE PROBLEM. DYING IN A CHEVY VAN BECAUSE OF SOMETHING LIKE THIS IS NO PART OF WHAT I WANT IN MY FUTURE.

Power Train › Transfer Case (4-wheel Drive)
Filed Apr 29, 2005157,000 milesKY

THE TRANSFER CASE ON MY CHEVROLET 2500 HD CREW CAB HAS WENT OUT FOR THE 2ND TIME IN 2 YEARS, 1ST INCIDENT WAS MARCH 2004 ,AND NOW APRIL 2005. PLASTIC GEARS SEEM TO STRIP WHENEVER ENGAGED IN 4-WHEEL DRIVE AFTER NOT BEING UTILIZED FOR ANY LENGTH OF TIME.*AK

Power Train › Automatic Transmission
Filed Aug 27, 2004NH

WHEN LOADING AND GOING AROUND CURVES AUTOMATIC TRANSMISSION WILL GO INTO NEUTRAL WITH GEAR SHIFT STILL IN DRIVE. THE MOTOR RACED, AND VEHICLE WAS IN SHOP TWICE. *AK

Electrical System › Wiring › Interior/Under Dash
Filed May 17, 200420,000 milesFL

INTERMITTENTLY DASH BOARD LIGHTS AND GAUGES WILL GO BLANK. WHEN THE DASH BOARD LIGHTS GO BLANK CONSUMER CANNOT DETERMINE HOW FAST THE VEHICLE IS GOING. THE DEALER EXAMINED THE VEHICLE FIVE TIMES.*AK

Engine and Engine Cooling › EngineFire
Filed Mar 23, 2004TX

VEHICLE WAS PARKED IN THE DRIVEWAY WHEN SMOKE AND FLAMES EMITTED FROM UNDER THE HOOD. *PH *JB

Parking Brake › Conventional › Mechanical › Linkage and Cable
Filed Aug 6, 20033,690 milesDE

VEHICLE HAD A FAULTY RADIATOR HOSE AND HEATER HOSE ALONG WITH BRAKE PROBLEMS.*MR. THE VEHICLE WAS REPAIRED FOUR TIMES TO NO AVAIL. THE CONSUMER FELT THE PROBLEMS HAD BECAME WORSE AFTER PICKING THE VEHICLE UP FROM THE MECHANIC AFTER IT'S THIRD REPAIR. THE CABLE FOR THE PARKING BRAKE WAS REPLACED. *PH *JB

Power Train › Manual Transmission
Filed Apr 9, 2003OH

2003 CHEVY 2500 TRUCK, 6.0 LITER ENGINE WITH STANDARD SHIFT TRANSMISSION. THE TRUCK HAS AN ELECTRONIC THROTTLE. THE THROTTLE HAS A DELAY OFF OF IDLE IN RPM AND POWER. WHEN THE TRUCK IS STOPPED AT A LIGHT ON A HILL YOU CANNOT PREVENT EXCESSIVE ROLL-BACK OR STALL BECAUSE OF THE DELAY. IF THE TRUCK IS IN A NOISY ENVIRONMENT THE PROBLEM IS EVEN WORSE BECAUSE YOU CAN NOT TELL WHAT THE ENGINE WILL DO, OR IS DOING UNLESS YOU STARE AT THE TACHOMETER. YOU CAN NOT PREDICT ENGINE RESPONSE FROM THE THROTTLE POSITION WHEN STARTING OUT FROM A DEAD STOP ON A GRADE. I HAVE OWNED 3 CARS, 2 TURCKS, BACKHOE AND FARM TRACTOR WITH A STANDARD SHIFT TRANSMISSION AND HAVE A VALID STATE OF OHIO CDL LICENSE.*JB

Power Train
Filed Feb 25, 20039,000 milesOH

THE VEHICLE DOWN SHIFTED ERRATICALLY, WHICH CAUSED THE REAR WHEELS TO LOCK AND THE VEHICLE TO SPIN. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Chevrolet Silverado 2500 → · Every Silverado 2500 year → · How the figures are calculated →