“My blind spot detectors went out, now as a result most of the electrical stuff no longer works. The car powers on and drains the battery randomly and the speedometer doesn’t work. Every light comes on from front camera, abs, and even power steering. I didn’t feel safe taking my kids to school and now I don’t feel I should pay $1,300 out of pocket.”
Owner complaint, filed Apr 23, 2024
“The contact owns a 2014 Chevrolet Impala. The contact stated that while operating the vehicle, the side mirror blind spot detection system malfunctioned, and the warning light blinked constantly and blinked while no oncoming vehicle was present. The contact stated that the failure occurred on both the driver’s side and passenger’s side mirrors.”
Owner complaint, filed Feb 27, 2023 at 40,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the electrical systemRecall (red: the electrical system)NHTSA investigation opened
Complaints about the 2014 Impala peaked in 2019, with 136 filed that year. Owners had filed 8 complaints about the electrical system before the first recall that covers it, 14V355000 in June 2014; 134 more have come in since. In 2026 owners filed 12 so far.
Defect. General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Risk. If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Remedy. GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
Defect. General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."
Risk. Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy. GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15259. Note: The vehicles covered by this campaign were previously remedied incorrectly under campaigns 14V541 or 15V085.
Filed Feb 11, 20153,660 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."
Risk. Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy. GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet). GM's number for this recall is 15100. Note: This recall covers a limited population of vehicles that were remedied incorrectly under recall 14V-541.
Filed Oct 1, 2014106,307 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Risk. If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Defect. General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Risk. Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy. GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
Air Bags › Frontal › Sensor/Control Module-inactive14V518000
Filed Aug 28, 20145 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Risk. In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Remedy. GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
Filed Aug 8, 201414,940 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
Risk. The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
Remedy. Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
Defect. General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
Risk. If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
Defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Risk. If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Remedy. GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
Filed Jun 23, 20143,141,731 vehiclesGeneral Motors LLC
Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Risk. If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy. General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Filed May 24, 201310,210 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Risk. If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
All 12 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 2 name the 2014 Impala.
BiCal Chevrolet/Loss of Power SteeringAudit query AQ17002Closed
Opened Mar 16, 2017Closed May 14, 2020steering
NHTSA opened AQ17-002 to determine whether BiCal Chevrolet of Valley Stream, New York (BiCal) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ?30120(i)).NHTSA issued an …
Active Safety System MalfunctionPreliminary evaluation PE14010Closed
Opened Apr 15, 2014Closed Nov 21, 2014Led to recall 14V541000automatic emergency braking
On April 15, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-010 based on two complaints alleging incidents of sudden/severe uncommanded braking resulting in rear impact collisions in model year (MY) 2014 Chevrolet Impala vehicles.ODI analyzed all complaints related to allegations of unwanted brake activations while driving that were provided by GM or submitted to ODI from consumers and has not identified any additional incidents involving sudden, extended (greater than 1 second) autonomous braking.The two crash complaints that were the basis of PE14-010 …
Technical service bulletins
2,029 on file
Repair instructions the manufacturer sent its dealers for the 2014 Impala. Not recalls: the fix is usually free only while the car is under warranty.
equipment 648electrical system 362engine 332transmission 73equipment adaptive/mobility 73visibility 64fuel system 52steering 51
General CommunicationService campaignAug 26, 2024electrical system
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …
PIT5236GService campaignMar 31, 2016electrical system
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program …
GCUS-3-414Service campaignJan 26, 2016headlights
13426A - CUSTOMER SATISFACTION PROGRAM (REVISED SERVICE PROCEDURE AND WARRANTY INFORMATION). WITH HEAT AND AGE, THE TAIL LAMP MAY LOSE THE ABILITY TO SEAL. THIS COULD ALLOW WATER TO LEAK INTO THE TRUNK AREA. DEALERS ARE TO REPLACE THE TAIL LAMP GASKETS AND INSPECT THE TRUNK FOR WATER DAMAGE OR ODOR.
GCUS-3-415Service campaignJan 26, 2016headlights
14047A - CUSTOMER SATISFACTION PROGRAM (REVISED SERVICE PROCEDURE). WITH HEAT AND AGE, THE TAIL LAMP GASKET MAY LOSE THE ABILITY TO SEAL. THIS COULD ALLOW WATER TO LEAK INTO THE TRUNK AREA. DEALERS ARE TO REPLACE THE TAIL LAMP GASKETS AND INSPECT THE TRUNK FOR WATER DAMAGE OR ODOR.
18-NA-180Service Bulletin/Repair InstructionsSep 4, 2025electrical system
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-087Service Bulletin/Repair InstructionsApr 3, 2025electrical system
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001KService Bulletin/Repair InstructionsMar 31, 2025electrical system
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-06-03-001FService Bulletin/Repair InstructionsMar 12, 2025electrical system
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-043Service Bulletin/Repair InstructionsJan 31, 2025electrical system
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
18-NA-180Service Bulletin/Repair InstructionsJan 14, 2025electrical system
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
Showing the newest 6 of 362 bulletins about the electrical system, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2014 Chevrolet Impala 4 DR FWD
★★★★★
★★★★★
★★★★★
★★★★★
12.1%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Air Bags
Filed Oct 23, 2026MS
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving 45 MPH, the air bag warning light illuminated unexpectedly.
Structure › Body
Filed Oct 19, 2026CA
Cars trunk randomly pops open , it's a safety issue because something can fall out my trunk and cause other car an accident. will have an appointment to inspect soon. since I just got this car june 2026 and the first time it randomly popped open was back in August, it's October and I woke up to another random trunk opened incident.
Exterior Lighting
Filed Sep 21, 2026FL
The lighting is unsafe at night, the light does not light up the road so you can safely see what is is front of you, ITs a major design flaw in the light housing, upgraded to a brighter bulb does not help.
Unknown or Other
Filed Sep 20, 2026NC
While driving my 2014 Chevrolet Impala Limited Police vehicle, VIN [XXX], the engine unexpectedly shut off. The check engine light illuminated and the vehicle subsequently would crank but would not start normally. A diagnostic scan produced code P069E, Fuel Pump Control Module Requested MIL Illumination. After the failure, the vehicle would crank without starting using the normal ignition. The vehicle was towed home. I attempted to start vehicle using the factory remote-start system. It started as normal with the remote-start system, but shut off after a few minutes. I am reporting this because an unexpected engine shutdown while the vehicle is in motion created a safety risk due to the sudden loss of engine power while driving. I found GM service information addressing P069E and fuel pump control-related conditions on 2014 Chevrolet Impala Limited vehicles, including GM bulletin PI1082. However, this VIN does not appear to be included in a recall or repair campaign for this condition. I am requesting that NHTSA document and evaluate this incident, including whether similar engine-stall, no-start, fuel pump control module, or P069E complaints have been reported for 2014 Chevrolet Impala Limited vehicles outside any previously identified vehicle population. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power Train
Filed Sep 3, 2026TX
The contact owns a 2014 Chevrolet Impala. While driving at an undisclosed speed, the Stabili-Trak warning light illuminated and the vehicle lost power steering functionality, causing the steering to become extremely firm. The contact stated that excessive force was needed to turn the steering wheel. The contact safely pulled over, and after the audible alarm ceased, the vehicle returned to normal operation. Additionally, the vehicle lost electrical power and stalled on several occasions. There was no warning light illuminated. While the vehicle was stationary, the vehicle frequently lost power. The contact stated that the battery terminals were disconnected and reconnected after the failure, and the vehicle operated for approximately 15 minutes before the vehicle stalled again. The manufacturer was notified of the failure. The local dealer had inspected the vehicle and confirmed the failure. The dealer had retrieved several unknown fault codes. The vehicle was not yet diagnosed.
Steering
Filed Sep 2, 2026MO
While driving, the car steering became very hard and uncontrollable posing a risk to me and other drivers on the road. A mechanic has checked.
Power Train
Filed Aug 13, 2026KY
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the messages "Stabili-trak" and "Power Steering" displayed on the instrument panel, and the traction control warning light illuminated. Additionally, the transmission display switched from drive(D) to park(P) while driving, causing the vehicle to decelerate and stall. The rear-view camera also intermittently failed to function properly, displaying the message "Park Assist Not Available" while reversing. The contact pulled over, waited, and then restarted the vehicle. The contact stated that the wheel hub, camshaft sensor, and a cylinder had previously been replaced, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was unknown.
Steering
Filed Jul 31, 2026MT
Power steering goes out while driving in towns or on hiways.frequently comes back on while parked for a few hours or days. Unpredictable while driving.dangerous.
Power Train
Filed May 6, 2026MD
The transmission went out while driving. Also the trunk leaks when it rains
Unknown or Other
Filed Feb 14, 2026CA
Car can’t read transmission gears the stabilitrak service is on
Parking Brake
Filed Feb 2, 2026120,547 milesHI
The contact owned a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light was intermittently illuminated. Additionally, the brake pads were partially dragging against the rotors while driving. The contact referenced NHTSA Campaign Numbers: 15V085000 (PARKING BRAKE) and 15V465000 (AIR BAGS); as a possible cause for the failures; however, the VIN was not included in the recalls. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,547.
Visibility
Filed Jan 6, 2026104,000 milesAR
The contact owns a 2014 Chevrolet Impala. The contact stated that after closing the rear passenger’s side door, the rear glass panel shattered unexpectedly. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
Exterior Lighting
Filed Dec 11, 202548,000 milesMI
The contact owns a 2014 Chevrolet Impala. The contact stated that water was entering the rear tail lamps, causing the amplifier and radio to fail to operate. The contact was concerned that the failure could cause an electrical fire. The vehicle was taken to an independent mechanic, who determined that the tail lamp gasket needed to be sealed. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 14047 (Tail Lamp Gasket Seal); however, the vehicle was not covered under the TSB. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
Service Brakes
Filed Nov 15, 2025WI
I have a 2014 Impala limited I started having problems within 6 months after I bought the vehicle from Bergstrom Chevrolet in Wisconsin it was involving the ABS anti-lock stability track and traction control and the braking and steering we're all feeling and locking up while I was driving it presented and problems and endangering my life and the life of any passengers in the vehicle the brakes will lock up and there was no warning before I locked up no lights came on and it would pull to the left or pull to the right depending on which ABS was locking up and it was fixed one time at the dealership then it was fixed again at the dealership later maybe about another 3 to 6 months after and went up for the same thing again and the parts were replaced now I again have had nothing but problems with the braking system. Also the valve that controls the pressure in the fuel tank malfunctioned which caused the car to run irrraticaly it would start hard,stop running at all stops rough ideling and unable to pump gas into the car without the gas pump stopping continuously making the time that it would take to fill the gas tank 3 to 4 times longer than it did that was fixed and it is malfunctioning again. I'm on my fourth time of having my car anti-lock brake system failing on my car multiple systems including the electrical system failing. The dash lights would go off on. The exterior lights going off and on. The car has been off of the streets and unable to be driven many times. I have
Visibility
Filed Nov 13, 202575,000 milesFL
The contact owns a 2014 Chevrolet Impala. The contact stated that while approaching the vehicle, it was discovered that the rear window had shattered. The contact stated that there was no impact on the glass to cause the rear glass to shatter. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the same failure had previously occurred on the vehicle, and the glass was replaced, but the failure reoccurred. The local dealer was not contacted. The failure mileage was 75,000.
Power Train
Filed Nov 4, 2025125,000 milesRI
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the check engine warning light and stabili-trak warning light were illuminated. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V092000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 125,000.
Vehicle Speed Control
Filed Oct 24, 2025IL
I previously owned a 2011 Buick Regal and now have a 2014 Chevy Impala. Both vehicles have had a Stabilitrack warning come up. Both vehicles experienced the same issue. The car seemed to jerk, lag in speed, cannot accelerate over 40mph. The Regal was diagnosed with an electrical/wiring issue. The Impala was diagnosed with a failed Transmission Control Module. We now have a 2016 Impala and the same issue and warning lights have appeared. That’s 3 vehicles we’ve owned from GMC with the exact same issue. This can’t be a coincidence and should be looked into. There are hundreds, if not thousands, of more consumers on forums experiencing the exact same issue. This should be recalled! Imagine the possibilities of danger this can cause when on the interstate and can’t accelerate over 40mph.
Air Bags
Filed Sep 16, 2025VA
On 11/20/2024, the Chevrolet dealership diagnosed the problem as a short in the passenger presence sensor airbag module under the passenger seat. For more than a year, the airbag warning light has almost always been on. On just a few occasions in the past year or two, the airbag light has turned off, usually corresponding with a change in the humidity. I understand that there was a recall for this very same (moisture-related) airbag problem in other GM vehicles some years ago. I think we have the exact same problem here, and that my car should be included in the recall. Note well, this year there was an airbag recall covering a 2007 Nissan Versa, a much older car. It seems that airbag recalls can apply to cars 18 years old.
Service Brakes
Filed Sep 4, 2025GA
See attached document for complaint.
Air BagsCrash1 injured
Filed Jun 12, 2025KS
I was in a car accident and the airbags did not deploy
Steering
Filed Jun 12, 20257,500 milesVA
The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the message "Power Steering Failure" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that electric power steering control module(PSCM) had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was made aware of the failure, but no assistance was provided. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500.
Service Brakes
Filed May 29, 2025CO
Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position with my 5 year old in the car. This issue is effecting thousands of the same vehicles and GM's failure to address this issue is leaving the owners of the affected vehicles driving unsafe vehicles. GM / Chevy needs to issue a recall on ALLL the 2014 Impalas. (which they will not confirm or deny). While I was driving 60mph on an interstate my car notification screen displayed "service stabilitrak"/ "engine power reduced"... then my car acceleration seemed to have died and car slowed all the way down to around 20 mph with the gas pedal diwn to the floor... a big semi truck was behind me and had to break and swerve around me while blowing his horn...I was nearly killed.
Steering
Filed Apr 30, 2025180,000 milesSC
The contact owns a 2014 Chevrolet Impala. The contact stated while driving 40 MPH, the power steering, service stabili-trak, and the check engine warning lights illuminated, and the steering wheel seized briefly. The contact stated that shortly after the failure, the steering wheel unlocked, and the contact was able to continue driving safely. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
Visibility/Wiper
Filed Apr 24, 2025CA
Sunshade failure. The sunshade runs back and forth on track to close or open cloth cover. While driving with 4 main windows I pushed button to open shade halfway down the line the shade got off track and you could hear plastic cracking noises. I stopped the shade and pushed it closed more cracking noises and the the whole cloth fell and hung blocking all rear view while on freeway at normal speed. I was able to pull over and slowly push and assist cloth back into car frame so it's not hanging but it no longer works as intended. This is known and per dealership ove 1k for new track and requires moonroof removal to repair. Not covered under warranty
Engine
Filed Apr 24, 2025CA
I have push to start car. On my lunch i starting my car and I immediately notice the rpm went to 2500, which is high and it went up to 3000 and then the warning light flashed stability track error and check engine and swerving light I took a pic. I turn car off and wait a few min turned car back on and it was fine. No errors drove to get lunch and back no issues. Then on leaving work s ame thing happened but the error didn't go away. I was able to shift out of gear. Hard knocking, gear shifter light all white no clue what gear it was in I moved to another parking spot but was slow moving very delayed. Parked and now waiting for tow truck
Electrical System
Filed Apr 19, 2025OH
I received an alert to service the sideview sensors. Also, the sideview alert keeps flashing in the side mirrors even when there's no vehicle present.
Electrical System
Filed Apr 9, 2025MN
Service side detection system came up on the display while driving on the freeway at 65MPH.
Lane Departure › Blind Spot Detection
Filed Apr 6, 2025MI
Side detection system failure. I have had 3 harness replacements on driver side. 2 harness replacements on passenger side, and a module replacement just 2 years ago. This failure causes my instrumentation to shut off, turn signals not work, and shuts off cruise control when in use. I have read outher more extreme cases like engine compartment fires or car shutting off while driving. I believe all these should be considered safety issues. I have owned this vehicle since new.
Air Bags
Filed Mar 19, 2025MO
The contact owns a 2014 Chevrolet Impala. The contact stated that the front passenger's side seat belt audible chime was sounded, and the message "Air Bag ON" was displayed while the front passenger's side seat was unoccupied. The vehicle was taken to the dealer, where the calibration-learning error was corrected by preconditioning the empty seat and resetting the seat zero-value in the electronic control unit. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 15V465000 (Air Bags); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided because the VIN was not included in the recall. The failure mileage was unknown.
Steering
Filed Mar 10, 2025238,000 milesIL
My steering wheel tripping , my brake light , my parking gear is triggered , stabilizing system and air bag
Unknown or Other
Filed Mar 10, 2025IL
My transmission as well -
Steering
Filed Feb 28, 2025100,000 milesFL
The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's wife was able to drive to the residence before the steering wheel seized. The "Service Power Steering, Drive with Care" messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Steering
Filed Jan 24, 2025GA
The contact owns a 2014 Chevrolet Impala The contact stated while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering column had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
Steering
Filed Jan 23, 202566,000 milesTX
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, with the steering wheel being abnormally loose. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V450000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 66,000.
Electrical System
Filed Jan 17, 2025MS
My back window exploded. The defrost system blew up while driving it's Brown burned marks in my window where the defrost runs
Engine
Filed Sep 11, 2024122,000 milesAZ
The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal ticking sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed actuator. The contact was informed that the actuator needed to be replaced. The vehicle was being repaired. The contact stated that a total of eleven actuators had been replaced in the vehicle since 2018. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.
Seat Belts
Filed Jun 20, 2024AZ
Passenger rear seat belt not locking. Cannot install car seat with that seat belt nor is it safe to ride in that seat.
Vehicle Speed Control
Filed Jun 18, 2024GA
UNKNOWN but I believe the sealed transmission is malfunctioning
Service Brakes
Filed Jun 11, 2024TN
The brakes continue to malfunction I am unsure if a previous recall was fixed properly or not the Chasis electrical system has been fixed with electrical tape only the transmission and stability track and anti lock brake system error light with go off from time to time when it does and the more it’s driven the worse the issues get these are all recalls and the problems still persist are we confident that the recalls have been corrected
Vehicle Speed Control
Filed May 21, 2024IL
When at a stop and turning left it makes a grinding noise with hesitation in movement. The ABS and traction control light comes on. When researching this, there are millions of these cars with the same thing. I have taken to 3 mechanics and no one can fix the problem.
Lane Departure › Blind Spot Detection
Filed May 13, 2024ND
The side detection module has just failed out for the second time in under 2 years, 20k miles on my 2014 Impala LTZ. The first time it failed (less than two years ago), the side detection indicator on the mirrors started to go off randomly, and then eventually, I was unable to reliably lock/unlock my car. Eventually, it wouldn't even start/shut off (Push to start), and the entire dash was off even when running. It messed with seemingly the entire car's electrical system, and made it unsafe to drive (imagine if I would've been on the highway and the car shut down, plus I didn't have any gauges at all). As stated, this system (and side detection module specifically), has corroded and gone out again, despite this module supposedly being better sealed. I had a GM dealership replace the entire system with their kit, which was out of their specialty 80k mile warranty for this system, as they realize it is flawed but refuses to recall it. This kit was approximately $1000 installed, and I am again looking at the same price for a flawed system that GM is totally aware of and one that has safety implications and makes the vehicle undrivable.
Electrical System
Filed Apr 23, 2024IL
My blind spot detectors went out, now as a result most of the electrical stuff no longer works. The car powers on and drains the battery randomly and the speedometer doesn’t work. Every light comes on from front camera, abs, and even power steering. I didn’t feel safe taking my kids to school and now I don’t feel I should pay $1,300 out of pocket.
Electrical System
Filed Apr 3, 2024MI
Every year the side sensor goes bad.. This causes vehicle to loose important factors while driving. Headlight go off and on. Speed goes to 0, all codes flashing, gas and ram gone. Car also locks and unlocks randomly along with no heat or air.. This has happened twice even after fuse is pulled while waiting on yet another $1000 repair. This is so very unsafe. Car needs to be removed from roads or side sensor part coverd.
Steering
Filed Mar 18, 2024TN
I was driving to doctors appointment Friday . (03-15-2024) In another area then where I live .)And my steering tightened up a bit . I was able to turn it and park . I went in for my doctor appointment and came back out and steering wheel completely locked! I had to get It towed to my mother's home in the same area . So now I'm stranded . I had a mobile mechanic come look at it and he hooked it up to the machine and it said the ground wire needs fixed . It could have been a bad situation if I had got on the interstate. I see there was a recall on it. But I've been told that got fixed on impalas a few years ago . I've had my car 2 years . So never knew about a recall .
Steering
Filed Mar 18, 2024IL
Started the car radio was black a/c compartment wasn’t lit then power steering fluid drive with care message appears
Electrical System
Filed Feb 6, 2024WI
Back windshield exploded/shattered d/t short in defroster. This is the THIRD time this has happened in 5 years, first 2 times were in 2019.
Lane Departure › Blind Spot Detection
Filed Feb 4, 2024NJ
Messages for “service side detection system” and “service rear vision system” appear web vehicle is turned on. Side detection system as well as backup camera are both non functional. GM knows about this issue and had a recall/ warranty repair program. however I was never notified to bring my vehicle in to have this repair done, and now I believe it is past the date that was set to have repairs covered. Will be contacting GM to have these things potentially fixed.
Electrical System
Filed Feb 1, 2024IA
Module kit needs replaced due to water getting in it... had been replaced less than 5 years ago.
Air Bags
Filed Jan 31, 2024FL
My vehicle is exhibiting the exact conditions outlined in the NHTSA bulletin 15400A: The front-passenger airbag status light will indicate that the airbag is "on" when the passenger seat is not occupied or is occupied by an infant. Additionally, the front-passenger seat's safety-belt warning light and chime may turn on when the passenger seat is not occupied and the seatbelt is not buckled. If the vehicle is involved in a crash that causes the front-passenger airbag to deploy and an infant is in the front-passenger seat, the airbag deployment may injure the child.
Electrical System
Filed Jan 31, 2024FL
My vehicle is exhibiting the exact systems outlined in NHTSA bulletin PI0924B: Some customers may comment on unwanted opening of the trunk without pressing any of the release buttons while the vehicle is parked. Although the trunk is unlatched while parked, the owner may not observe the trunk open until they begin to drive the vehicle. This may also be accompanied with a “Trunk Open” message in the DIC. This condition may be caused by the trunk release button on the remote transmitter being pressed inadvertently while the transmitter is in their pocket or purse.
Complaints 1-50 of 638, newest first, reproduced as filed.
It is not among the Impala years to avoid. Owners filed 638 complaints, against about 515 for a typical Impala year. The most common complaint is about the electrical system (22%). In NHTSA crash tests it scored 5 stars overall.
What is the most common problem with the 2014 Chevrolet Impala?
The electrical system: 142 of the 638 complaints (22%) are about it. Owners most often say it sets off warning lights on the dash (9%), stalls (8%) and will not start (6%). The typical report comes at 66,000 miles.
How many recalls does the 2014 Chevrolet Impala have?
12 safety recalls on file with NHTSA, the most recent filed Jul 24, 2015. The largest, 14V355000, covered 3,141,731 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2014 Chevrolet Impala problems start?
Half of the complaints that record an odometer reading came in before 60,000 miles. For the electrical system the midpoint is 66,000 miles.
Has NHTSA investigated the 2014 Chevrolet Impala?
Yes, 2 times. The latest, AQ17002 ("BiCal Chevrolet/Loss of Power Steering"), was opened Mar 16, 2017 and closed May 14, 2020.
Are there service bulletins for the 2014 Chevrolet Impala?
The manufacturer filed 2,029 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (362), the engine (332) and the transmission (73). They include a service campaign, General Communication, filed Aug 26, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 24, 2015. Source: NHTSA Office of Defects Investigation.