General Motors LLC: Electrical System › Ignition
General Motors LLC reported this defect to federal regulators on Jun 23, 2014 and put the number of vehicles at risk at 3,141,731. The repair is free for as long as the recall stands.
The defect
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
The remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
34 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Chevrolet Impala | 638 | 12 | 8 | 19 |
| 2013 Chevrolet Impala | 272 | 1 | 0 | 16 |
| 2012 Chevrolet Impala | 258 | 3 | 5 | 20 |
| 2011 Buick Lucerne | 49 | 2 | 3 | 3 |
| 2011 Cadillac DTS | 16 | 2 | 0 | 4 |
| 2011 Chevrolet Impala | 505 | 2 | 5 | 22 |
| 2010 Buick Lucerne | 54 | 2 | 2 | 2 |
| 2010 Cadillac DTS | 22 | 3 | 0 | 3 |
| 2010 Chevrolet Impala | 442 | 4 | 3 | 18 |
| 2009 Buick Lacrosse | 106 | 2 | 4 | 3 |
| 2009 Buick Lucerne | 128 | 2 | 17 | 6 |
| 2009 Cadillac DTS | 35 | 2 | 1 | 1 |
| 2009 Chevrolet Impala | 824 | 5 | 9 | 43 |
| 2008 Buick Lacrosse | 251 | 2 | 6 | 12 |
| 2008 Buick Lucerne | 218 | 3 | 26 | 13 |
| 2008 Cadillac DTS | 86 | 3 | 6 | 6 |
| 2008 Chevrolet Impala | 810 | 2 | 10 | 51 |
| 2007 Buick Lacrosse | 250 | 4 | 18 | 8 |
| 2007 Buick Lucerne | 164 | 4 | 0 | 21 |
| 2007 Cadillac DTS | 97 | 3 | 4 | 8 |
| 2007 Chevrolet Impala | 627 | 3 | 10 | 52 |
| 2007 Chevrolet Monte Carlo | 42 | 2 | 2 | 3 |
| 2006 Buick Lacrosse | 299 | 4 | 7 | 16 |
| 2006 Buick Lucerne | 330 | 4 | 2 | 29 |
| 2006 Cadillac DTS | 255 | 4 | 10 | 14 |
| 2006 Chevrolet Impala | 524 | 2 | 22 | 58 |
| 2006 Chevrolet Monte Carlo | 113 | 2 | 0 | 11 |
| 2005 Buick Lacrosse | 315 | 5 | 6 | 7 |
| 2005 Cadillac Deville | 95 | 1 | 1 | 10 |
| 2004 Cadillac Deville | 167 | 1 | 4 | 13 |
| 2003 Cadillac Deville | 145 | 4 | 0 | 15 |
| 2002 Cadillac Deville | 176 | 5 | 2 | 20 |
| 2001 Cadillac Deville | 175 | 4 | 3 | 23 |
| 2000 Cadillac Deville | 225 | 5 | 4 | 25 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V355000.
Full record for the 2014 Chevrolet Impala → · Recalls carrying a do-not-drive advisory → · Where this data comes from →