Owners filed 4 complaints about this vehicle with federal regulators, most often about the steering › steering wheel/handle bar. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Steering › Steering Wheel/Handle Bar | 1 | 0 | 0 | 0 | |
| Power Train › Automatic Transmission | 1 | 0 | 0 | 0 | |
| Engine | 1 | 0 | 0 | 0 | |
| Air Bags | 1 | 0 | 0 | 0 |
TL* THE CONTACT OWNS A 1999 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE TURNING INDICATORS WERE OPERATED, THERE WAS A LOUD ABNORMAL NOISE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED FOLLOWED BY THE WHEN ATTEMPTING TO RESTART. THE VEHICLE WAS NOT TAKEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
AIR BAG SERVICE LIGHT CAME ON. IT IS INTERMITTENT. I HAD THIS SAME ISSUE WITH MY 2000 IMPALA. I DID TAKE MY 2009 IMPALA INTO DEALERSHIP FOR RECALL BACK IN 2010, REGARDING SEAT BELTS AND WAS TOLD THAT IT DIDN'T NEED TO BE FIXED. SEEING MY PREVIOUS IMPALA HAD THE SAME ISSUE FOR THE ENTIRE TIME I OWNED THAT VEHICLE, 178K MILES DRIVEN, I BELIEVE THIS IS A DEFECT IN THIS MODEL. I DIDN'T PAY FOR A NEW MODULE ON THE OLDER MODEL AS THE LIGHT WAS INTERMITTENT. I SEE ONLINE SOMETHING ABOUT PASSENGER SEAT BEING LOWERED OR PLACING AN ELECTRONIC DEVICE ON THE PASSENGER SEAT CAN CAUSE THIS. I WILL TRY TO MOVE SEAT AND NOT PLACE CELL PHONE ON SEAT. STILL THERE IS STILL AN ISSUE WITH THIS SYSTEM IF OTHERS ARE REPORTING THE SAME ISSUE. *TR
ON TWO OCCASIONS VEHICLE WENT INTO REVERSE AFTER SHIFTING FROM PARK TO DRIVE. VEHICLE GOING BACK TO DEALER SHOP FOR SECOND TIME FOR THIS INCIDENT. *AK *SLC
STEERING WHEEL IS DESIGNED WITHOUT GRIPS WHICH IS DIFFICULT TO HANDLE WHEN DRIVING BECAUSE THE STEERING JUST SLIDES WHICH COULD CAUSE LOSS OF STEERING CONTROL. PLEASE GIVE ANY FURTHER DETAILS. *AK
4 of 4 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2020 | 15 | 0 | 0 | 0 | Routine |
| 2019 | 28 | 1 | 1 | 0 | Routine |
| 2018 | 59 | 1 | 0 | 0 | Routine |
| 2017 | 116 | 0 | 0 | 0 | Routine |
| 2016 | 111 | 0 | 4 | 0 | Routine |
| 2015 | 300 | 3 | 11 | 0 | Above average |
| 2014 | 634 | 12 | 8 | 0 | Above average |
| 2013 | 272 | 1 | 0 | 0 | Above average |
| 2012 | 258 | 3 | 5 | 0 | Above average |
| 2011 | 505 | 2 | 5 | 0 | Above average |
| 2010 | 441 | 4 | 3 | 0 | Above average |
| 2009 | 824 | 5 | 9 | 1 | Fatalities reported |
| 2008 | 810 | 2 | 10 | 1 | Fatalities reported |
| 2007 | 627 | 3 | 10 | 1 | Fatalities reported |
| 2006 | 524 | 2 | 22 | 1 | Fatalities reported |
| 2005 | 609 | 4 | 13 | 0 | Above average |
| 2004 | 1,072 | 7 | 21 | 0 | High concern |
| 2003 | 694 | 8 | 32 | 0 | High concern |
| 2002 | 795 | 7 | 32 | 0 | High concern |
| 2001 | 742 | 10 | 67 | 2 | Fatalities reported |
| 2000 | 818 | 10 | 73 | 2 | Fatalities reported |
| 1999 — this page | 4 | 0 | 0 | 0 | Routine |
| 1998 | 2 | 0 | 1 | 0 | Routine |
| 1997 | 1 | 0 | 0 | 0 | Routine |
| 1996 | 88 | 1 | 2 | 0 | Routine |
| 1995 | 44 | 1 | 1 | 0 | Routine |
| 1994 | 15 | 1 | 0 | 0 | Routine |
| 1993 | 2 | 1 | 1 | 0 | Routine |
| 1992 | 0 | 1 | 0 | 0 | Routine |
| 1991 | 0 | 1 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.