General Motors LLC: Steering › Electric Power Assist System
General Motors LLC reported this defect to federal regulators on Jul 23, 2014 and put the number of vehicles at risk at 57,242. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
The risk
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Chevrolet Impala | 638 | 12 | 8 | 19 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V450000.
Full record for the 2014 Chevrolet Impala → · Recalls carrying a do-not-drive advisory → · Where this data comes from →