1997 Chevrolet Impala

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Suspension1
000

What owners reported

Newest filings
Suspension
Filed Sep 8, 201023,735 milesKS

I PURCHASED A 2007 CHEVROLET IMPALA ON 5-25-07 WITH NO MILEAGE. ON 9-10-09 WE HAD A NAIL IN THE TIRE AND TOOK IT TO BE REPAIRED AT A TIRE SHOP AND THEY RECOMMENDED WE INSTALL 4 NEW TIRES B/C THE INSIDE OF ALL 4 TIRES WAS WORN DOWN TO THE CORDS. WE TOOK THE CAR TO OUR DEALERSHIP AND THEY FOUND THE REAR ALIGNMENT TO BE OUT OF SPECIFICATIONS AND PUT ON 4 NEW TIRES AT THEIR EXPENSE. ON 7-14-10 WE TOOK THE CAR IN FOR AN OIL CHANGE AND ROTATION, THE LOWEST TREAD DEPTH WAS RECORDED AT 8/32. ON 9-14-10 THE CAR WAS TAKEN IN FOR AN OIL CHANGE AND THE LOWEST CAR DEPTH WAS RECORDED AT 6/32. I SPOKE WITH THE SERVICE MANAGER ABOUT THE DRASTIC CHANGE AND TOLD HIM I WAS CONCERNED WE WERE HAVING A REPEAT PROBLEM WITH THE ALIGNMENT AND OUR WARRANTY WAS ABOUT TO GO OUT. THE SVC MANAGER AGREED TO DO A FREE ALIGNMENT AND CHECK FOR THE PROBLEM AGAIN AT MY NEXT OIL CHANGE. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE TIRES AND ALIGNMENT ISSUES SUBMITTED ON NHTSA. THIS SEEMS TO BE A COMMON ISSUE ON THE POLICE CARS AS WELL AND THOSE WERE RECALLED. *TR

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
202015000Routine
201928110Routine
201859100Routine
2017116000Routine
2016111040Routine
20153003110Above average
20146341280Above average
2013272100Above average
2012258350Above average
2011505250Above average
2010441430Above average
2009824591Fatalities reported
20088102101Fatalities reported
20076273101Fatalities reported
20065242221Fatalities reported
20056094130Above average
20041,0727210High concern
20036948320High concern
20027957320High concern
200174210672Fatalities reported
200081810732Fatalities reported
19994000Routine
19982010Routine
1997 — this page1000Routine
199688120Routine
199544110Routine
199415100Routine
19932110Routine
19920100Routine
19910100Routine

Compare every Impala year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.