I PURCHASED A 2007 CHEVROLET IMPALA ON 5-25-07 WITH NO MILEAGE. ON 9-10-09 WE HAD A NAIL IN THE TIRE AND TOOK IT TO BE REPAIRED AT A TIRE SHOP AND THEY RECOMMENDED WE INSTALL 4 NEW TIRES B/C THE INSIDE OF ALL 4 TIRES WAS WORN DOWN TO THE CORDS. WE TOOK THE CAR TO OUR DEALERSHIP AND THEY FOUND THE REAR ALIGNMENT TO BE OUT OF SPECIFICATIONS AND PUT ON 4 NEW TIRES AT THEIR EXPENSE. ON 7-14-10 WE TOOK THE CAR IN FOR AN OIL CHANGE AND ROTATION, THE LOWEST TREAD DEPTH WAS RECORDED AT 8/32. ON 9-14-10 THE CAR WAS TAKEN IN FOR AN OIL CHANGE AND THE LOWEST CAR DEPTH WAS RECORDED AT 6/32. I SPOKE WITH THE SERVICE MANAGER ABOUT THE DRASTIC CHANGE AND TOLD HIM I WAS CONCERNED WE WERE HAVING A REPEAT PROBLEM WITH THE ALIGNMENT AND OUR WARRANTY WAS ABOUT TO GO OUT. THE SVC MANAGER AGREED TO DO A FREE ALIGNMENT AND CHECK FOR THE PROBLEM AGAIN AT MY NEXT OIL CHANGE. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE TIRES AND ALIGNMENT ISSUES SUBMITTED ON NHTSA. THIS SEEMS TO BE A COMMON ISSUE ON THE POLICE CARS AS WELL AND THOSE WERE RECALLED. *TR
1997 Chevrolet Impala
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Suspension | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsSuspension
Filed Sep 8, 201023,735 milesKS
1 of 1 complaints, reproduced as filed.
Across model years
Worst on record: 2004| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2020 | 15 | 0 | 0 | 0 | Routine |
| 2019 | 28 | 1 | 1 | 0 | Routine |
| 2018 | 59 | 1 | 0 | 0 | Routine |
| 2017 | 116 | 0 | 0 | 0 | Routine |
| 2016 | 111 | 0 | 4 | 0 | Routine |
| 2015 | 300 | 3 | 11 | 0 | Above average |
| 2014 | 634 | 12 | 8 | 0 | Above average |
| 2013 | 272 | 1 | 0 | 0 | Above average |
| 2012 | 258 | 3 | 5 | 0 | Above average |
| 2011 | 505 | 2 | 5 | 0 | Above average |
| 2010 | 441 | 4 | 3 | 0 | Above average |
| 2009 | 824 | 5 | 9 | 1 | Fatalities reported |
| 2008 | 810 | 2 | 10 | 1 | Fatalities reported |
| 2007 | 627 | 3 | 10 | 1 | Fatalities reported |
| 2006 | 524 | 2 | 22 | 1 | Fatalities reported |
| 2005 | 609 | 4 | 13 | 0 | Above average |
| 2004 | 1,072 | 7 | 21 | 0 | High concern |
| 2003 | 694 | 8 | 32 | 0 | High concern |
| 2002 | 795 | 7 | 32 | 0 | High concern |
| 2001 | 742 | 10 | 67 | 2 | Fatalities reported |
| 2000 | 818 | 10 | 73 | 2 | Fatalities reported |
| 1999 | 4 | 0 | 0 | 0 | Routine |
| 1998 | 2 | 0 | 1 | 0 | Routine |
| 1997 — this page | 1 | 0 | 0 | 0 | Routine |
| 1996 | 88 | 1 | 2 | 0 | Routine |
| 1995 | 44 | 1 | 1 | 0 | Routine |
| 1994 | 15 | 1 | 0 | 0 | Routine |
| 1993 | 2 | 1 | 1 | 0 | Routine |
| 1992 | 0 | 1 | 0 | 0 | Routine |
| 1991 | 0 | 1 | 0 | 0 | Routine |
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.