2013 Chevrolet Impala

Above average

Owners filed 272 complaints about this vehicle with federal regulators, most often about the electronic stability control (esc). It has been recalled 1 time.

When it fails
020k40k60k90k120k200k
54,000 milesMedian miles at failure

220 complaints record an odometer reading. Failures cluster around 60,00075,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Electronic Stability Control (esc)70
200
Service Brakes41
100
Electrical System34
202
Engine17
100
Air Bags17
8010
Steering15
000
Power Train15
000
Wheels11
000
Unknown or Other9
000
Tires7
000

1 safety recall

Part 573 reports
Electrical System › Ignition14V355000
Filed Jun 23, 20143,141,731 vehiclesGeneral Motors Llc

Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

What owners reported

Newest filings
Exterior Lighting › Headlights
Filed Sep 3, 2026GA

Purchased aftermarket headlight assembly via Amazon. Wiring harness overheats during normal use, causing connector damage/melting. This is the third unit with an identical defect within one month — seller/manufacturer has replaced twice but the problem recurs. Poses fire/electrical hazard. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown or Other
Filed Aug 18, 2026NY

I have 2 monitors frozen that won't reset . The drive cycle is very dangerious it includes takeing up to 55 and deceleration down to 20 multiple times for many miles I myself have driven this cycle taking my life in my hands in nyc for 300 miles with no success

Air BagsCrash2 injured
Filed Jul 17, 2025CA

I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off the vehicle and now my car is completely totaled luckily there were no other vehicles involved but there was another person in the car with me when the incident occurred, we both he whiplash. Incident occurred in Morongo Valley near road runner mobile home trailer park in morngo valley INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Visibility › Defroster/Defogger/Hvac System
Filed Jan 23, 2025140,000 milesTX

The contact owns a 2013 Chevrolet Impala. The contact stated that for the past nine years, the blower fan had been replaced several times. The contact stated that prior to the failures, the blower fan was making abnormal tapping and clicking sounds. The contact stated that the check engine warning light was intermittently illuminated. The contact had taken the vehicle to an independent mechanic; however, the vehicle was not diagnosed. The independent mechanic determined that the fan and heater needed to be replaced. The vehicle was repaired after every service appointment; however, the contact stated that eventually the fan and heater failed and had to be replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.

Unknown or Other
Filed Sep 15, 2024GA

Service Stabilitrak traction light comes on and front left side on car makes noise when turn sterring wheel to left and ABS light comes on when this light comes on.

Fuel/Propulsion System
Filed Apr 17, 2024IL

While driving vehicle warning light service stabilitrak....reduced engine power comes on. Vehicle then slows and can not drive over 20 to 30 mph. This has occurred randomly at highway speeds while driving on interstate in traffic. Sudden reduction caused traffic to have to slow quickly and almost caused a collision.

Power Train
Filed Aug 16, 2023KY

TFP Switch(Sensor) 4 Circuit Low Voltage

Electrical System
Filed Apr 4, 2023111,366 milesNC

The contact owns a 2013 Chevrolet Impala. The contact stated that the driver 's side power master door lock switch was inoperable. The messages "Monitor Tie System" and "Monitor Battery System" were displayed. The contact stated that the windshield wipers were operating at a slower speed than needed. On other occasions, the windshield wipers and the horn would engage independently, and the windshield wipers would operate faster than needed. The vehicle was taken to the dealer, where it was diagnosed that the ECM needed to be reprogrammed. Additionally, the contact stated that the vehicle failed to start and she was unable to release the key from the ignition switch. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V355000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,366.

Electrical System
Filed Feb 23, 2023TX

My 2013 Impala Ltz Service Traction Control, Service Stabilitrack, Engine power reduced problem lights came on the dash. Almost had an accident I want to know why the 2013 model of impala has not had any recalls as the 2010 models with same issues..... My vehicle has the same major issue and need to be addressed & Recalled...... The 2013 Chevrolet impala LTZ Need to be Recalled to fix this issue for the safety of my family and the families on the road and Highways........ I can't express more the need of recall for my vehicle!!!!! I attached documents on the pervious 2010 model recall that had the same issues.... If you think Chevrolet dealership fixed the problem on the 2013 impala model it didn't work cause I have same issues!!!!!

Air BagsCrash1 injured
Filed Sep 22, 2022126,000 milesIA

Driving home on 9/3/22 I began to turn into a curve in the road at which time the brake light on dash came on and felt as though one wheel in the rear locked up.2 seconds later It caused my car to spin uncontrollable down the road and slide into ditch however I slid into a field entrance and it caused my car to roll more then once and landed on passenger side. Airbags did not deploy at any time during this accident.

Engine
Filed Aug 9, 2022NY

While waiting to make a left turn when traffic cleared I pressed the gas pedal and heard a loud grinding noise and the car would not move for 2 or 3 seconds and suddenly moved. Very dangerous. Car forums have many of the same incidents with great difficulty in resolving this problem and after several years no answers. This is life threatening issue.

Wheels
Filed Jul 10, 2022WA

Consistent problems/issues with the Traction Control turning off randomly while driving the vehicle. Which causes the car to almost stall, have issues accelerating, make a grinding/scraping noise until we manually turn the traction control off. Most of the issues/sounds stop shortly after turning it off, but car still has issues accelerating and feels like it’s going to stall.

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed May 31, 2022100,000 milesNY

The contact owns a 2013 Chevrolet Impala equipped with an OEM jack, Part Number: 13500018. The contact stated while jacking up the vehicle to change a tire, the jack folded and caused the vehicle to fall. There were no injuries sustained. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

Air BagsCrash2 injured
Filed Nov 16, 2021TX

The contact owns a 2013 Chevrolet Impala. The contact stated that her vehicle would fail to start up after multiple attempts without warning. The contact stated that while her fiance was driving at 55 MPH, the vehicle shut off without warning which cause him to crash into a ravine. The air bags did not deploy upon impact. The contact and her fiance suffered minor scrapes and bruises but did not seek medical attention. A police report was filed at the scene. The vehicle was towed to an independent tow yard where it was deemed a total loss. The dealer was contacted about the incident and was informed that they could not pick up the vehicle to perform an investigation. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was unknown

Engine
Filed Oct 2, 2021NM

The stabilitytak light came on and vehicle won’t drive more then 15mph or it turns of by it self Ms

Unknown or Other
Filed Jul 16, 2021CA

Stolen vehicle

Electrical System
Filed Mar 1, 2021150,000 milesCA

DAYS AFTER PURCHASING MY 2013 CHEVY IMPALA LTZ 2 YEARS AGO FROM FIRST CAR IN BAKERSFIELD I HAVE HAD NOTHING BUT PROBLEMS WITH IT. AS I WOULD DRIVE IT , IT STARTED TO AUTOMATICLY BRAKE ON ITS OWN AND LOSE TRACTION SPEED. BLOWS WHITE SMOKE ALL THE TIME IT IS RUNNING EVEN WHEN PARKED. I HAVE MAJOR PROBLEM WHEN DRIVING THE CAR SHAKES SLOT. I HAVE SPENT APPROXIMATELY $5000 IN REPAIRS AND NO IMPROVEMENT WHAT SO EVER!

Electrical System
Filed Feb 19, 2021FL

WIRING HARNESS IS DEFECTIVE AND FRICTION CAUSES ELECTRICAL MISFIRES THAT AFFECT THE ENTIRE VEHICLE, FROM DEACCELERATION WHILE DRIVING TO NOT BEING ABLE TO TURN OVER THE ENGINE TO START. I'VE BEEN DEALING WITH THIS ISSUE FOR OVER 4 YEARS AND GM NOR ANY SAFETY COMMISSION WILL DO ANYTHING IN TERMS OF A RECALL. THIS COMPLAINT IS THE ONLY RECOURSE THAT I HAVE IN ORDER TO NOTIFY PUBLIC OF THE ISSUE. THIS IS EXTREMELY CONCERNING AS IT CAN CAUSE SAFETY HAZARD ON ROAD.

Suspension
Filed Jan 21, 2021FL

SHAKES AND FEELS AS THOUGH THE TIRE MAY COME OFF WHILE DRIVING. SHAKES WHEN YOU GO A CERTAIN SPEED AND SLOW DOWN. REPLACED TIRES AND HAD ALIGNMENT CHECK AND CAR STILL DOES THE SAME THING.

Air Bags
Filed Jan 8, 2021VA

MY BRAKE CATCHES WHILE DRIVING AND UNDER DASH BOARD MAKES NOISE AND WHEN YOU TURN ON THE HEATER IT MAKES NOISE AND ALL MY DASH BOARD HAZARDS LIGHT ARE ON AND WANT GO OFF WIPER RADIO FRONT SEAT. THIS CAR HAS BEEN NOTHING BUT TROUBLE AND THE SHOP I TOOK IT TO TOLD ME TO CONTACT YOU BECAUSE THIS SHOULD BE A RECALL ISSUE

20 of 272 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
202015000Routine
201928110Routine
201859100Routine
2017116000Routine
2016111040Routine
20153003110Above average
20146341280Above average
2013 — this page272100Above average
2012258350Above average
2011505250Above average
2010441430Above average
2009824591Fatalities reported
20088102101Fatalities reported
20076273101Fatalities reported
20065242221Fatalities reported
20056094130Above average
20041,0727210High concern
20036948320High concern
20027957320High concern
200174210672Fatalities reported
200081810732Fatalities reported
19994000Routine
19982010Routine
19971000Routine
199688120Routine
199544110Routine
199415100Routine
19932110Routine
19920100Routine
19910100Routine

Compare every Impala year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 23, 2014. Source: NHTSA Office of Defects Investigation.