Filed Apr 20, 2010600,000 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Risk. THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Filed Mar 5, 2001545 vehiclesToyota Motor North America, Inc.
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FRONT SUB FRAME ASSEMBLY HAS NOT BEEN ADEQUATELY WELDED.
Risk. THIS CONDITION COULD CAUSE FAILURE OF THE ASSEMBLY FOLLOWING LONG-TERM USAGE, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT AND REPLACE THE FRONT SUB FRAME, IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Engine
Filed Mar 13, 202175 milesWA
A KNOWN ISSUE WITH THESE 3.0 L V6 ENGINE. HEAVY SMOKE FROM THE EXHAUST PIPE. VISIBLE OIL SLUDGE UNDER THE OIL REFILL CAP.
Structure › Body
Filed May 30, 2018147,000 milesMA
THE DRIVER'S SIDE REAR SLIDING DOOR HAS SEVERAL TIMES NOW REFUSED TO LATCH, AND WHEN IN EMERGENCY SITUATION I HAVE LOCKED IT AND FORCED IT TO SHUT THEN IT WILL NOT UNLOCK AND IT HAS TO BE TAKEN APART TO BE OPENED AND THE WHOLE LATCH AND LOCK MECHANISM REWORKED BY THE MECHANIC, AND IN THE MEANTIME THE DOOR IS UNABLE TO BE OPENED WHICH IS EXTREMELY UNSAFE WHEN I HAVE CHILDREN IN THE MIDDLE AND BACK ROWS OF THE VAN. THIS IS THE THIRD TIME IN THE PAST 3 YEARS THAT THIS PROBLEM HAS OCCURRED, SO IT IS DEFINITELY AN ACTUAL PROBLEM WITH THE HARDWARE OF THE DOOR LATCH MECHANISM ITSELF AND NOT SIMPLY A GLITCH THAT OCCURRED ONCE OR SOMETHING.
Fuel/Propulsion System
Filed Jun 20, 2017154,000 milesOH
MY 9 YEAR OLD SON AND I WERE ON OUR WAY HOME FROM WORK LAST NIGHT AND I HEARD SOMETHING SNAP ON MY 2001 TOYOTA SIENNA. I THEN HEARD SOMETHING DRAGGING SO I IMMEDIATELY PULLED OVER TO CHECK AND REALIZED THE FUEL TANK WAS DRAGGING AND THE BACK STRAPS HOLDING THE GAS TANK UP HAD BROKEN LOOSE CAUSING THE BACK SECTION OF THE TANK TO DRAG ON THE ROAD. I HAD TO CALL A TOW TRUCK TO TOW VEHICLE TO THE MECHANICS. SINCE I WORK 18 MILES AWAY I FIND GETTING TO WORK DIFFICULT.
Vehicle Speed Control
Filed Sep 12, 2016160,000 milesCA
I HAD JUST DROPPED MY YOUNGEST DAUGHTER OFF AT SCHOOL AND AS I WAS LEAVING I HAD TO STOP BECAUSE SOME CHILDREN WITH THEIR PARENTS NEEDED TO CROSS IN FRONT OF ME I APPLIED MY BRAKES AS NORMAL AND I HAD NO ISSUES IN STOPPING BUT THEN IT FEELS LIKE A "GHOST" PUSHES THE GAS PEDAL DOWN BECAUSE I CAN FEEL IT MOVE AND SEE MY RPM GAUGE GO UP AND I HEAR MY ENGINE "VRRRROOOMMMM" I PUSHED MY BRAKES HARDER AND STILL NOTHING, THE END RESULTS ME HAVING TO PUT MY CAR INTO PARK TO KEEP IT FROM MOVING INTO THE CROSSWALK ONTO THE PEOPLE. WHEN I GET HOME IT DOES THE SAME THING AND I ALMOST CRASH INTO MY GARAGE BECAUSE THE CAR IS ACCELERATING ON ITS OWN AND AGAIN. IT WOULD ALWAYS HAPPEN AT RANDOM, AFTER I WOULD LET GO OF THE BRAKES ITS ALREADY MOVING FAST AS IF MY FOOT IS ON THE GAS, I SAY TO MY PASSENGER WHICH IS MY WIFE "LOOK THE VAN IS GOING ON IT'S OWN, I'M NOT EVEN PUSHING THE GAS" THE VAN WAS MOVING PRETTY FAST, BUT FAST ENOUGH FOR THE FLOW OF TRAFFIC FROM A STOP AND GO MOVEMENT. I NO LONGER DRIVE THE VAN BECAUSE I AM SCARED THAT I AM GOING TO GET INTO AN ACCIDENT AND I DON'T WANT THAT TO HAPPEN. NO CHECK ENGINE LIGHT IS ON I EVEN HAD THE VAN CHECKED FOR CODES AND NOTHING CAME UP.
Engine
Filed Aug 7, 2016CA
TAKATA RECALL. WHITE SMOKE COMES OUT OF THE EXHAUST WHEN I START THE CAR. THEN SMOKE DISAPPEARS OR STAY AT LOW LEVEL DURING DRIVING. DECREASE OIL. I PUT ONE QUARTER OIL EACH WEEK. MECHANICS SAYS IT MAY HEAD GASKIT OR SEALS. COSTS 2000 AND ABOVE TO REPAIR. IF NOT BETTER TO GARBAGE THIS VEHICLE. IT HAS A CLEAN TITLE WITH 106K.
Air Bags
Filed Jun 20, 201690,000 milesCA
THE SEAT BELT PRETENSIONER WAS FAULTY AND NOT WORKING PROPERLY. IT STOPPED THE SRS DEPLOY AND HAVE THE AIRBAG LIGHT ON.
Unknown or Other
Filed May 16, 2016118,203 milesNY
THE HORN ON THE SIENNA WORKS INTERMITTENTLY. THIS IS A VERY UNSAFE SITUATION WHEN DRIVING AS A HORN COULD POSSIBLY PREVENT AN ACCIDENT WITH A CAR OR PEDESTRIAN. FIRST HAD THE PROBLEM IN 2014, BUT WHEN WE BROUGHT IT TO TOYOTA, IT WOULD WORK, SO THEY COULDN'T CHECK IT OUT. IN APRIL 2015, THEY FINALLY THOUGHT IT WAS A DEFECTIVE SPIRAL CABLE, SO THEY REPLACED IT, TO THE TUNE OF $400+. THREE DAYS LATER, WE HAD THE PROBLEM AGAIN. WEREN'T ABLE TO BRING IT BACK UNTIL RECENTLY. REPLACED SPIRAL CABLE AGAIN. PROBLEM RETURNED BEFORE THE CAR MADE IT HOME. VEHICLE IS BACK IN SHOP. I BELIEVE THEY SAID THEY ARE REPLACING THE HORN PAD ASSEMBLY, WHICH WILL COST ANOTHER $150 FOR THE PART. THEY ARE NOT CHARGING FOR LABOR AS IT IS UNDER A 1 YEAR SERVICE WARRANTY. FOUND OUT TODAY A COWORKER HAS A SIMILAR PROBLEM WITH A 2005 SIENNA. I GOOGLED, "PROBLEMS WITH SIENNA HORN" AND FOUND MANY PEOPLE WITH THE SAME PROBLEM. WHY HAS THERE NOT BEEN A RECALL AS THIS IS CLEARLY A SAFETY ISSUE. I FEEL THAT MAYBE THERE HAS NOT BEEN ANY SERIOUS ACCIDENTS ATTRIBUTED TO THIS PROBLEM AND SO IT'S "FLOWN UNDER THE RADAR", SO TO SPEAK.
Electrical System
Filed Apr 26, 2016142,112 milesAL
HORN WILL NOT WORK IN THE RAIN OR WHEN YOU DRIVE IN WATER. IT TAKES ABOUT A DAY FOR THE HORN TO DRY OUT FOR THE HORN TO WORK AT ALL. PEOPLE COULD GET KILLED WHEN THE HORN WILL NOT WORK IN THE RAIN OR WATER. TOYOTA NEEDS TO HAVE A RECALL NOW TO SAVE THE LIVES OF MILLIONS OF MEN, WOMEN AND CHILDREN IN THE USA.
Structure › Body › Hood
Filed Feb 25, 2016120,000 milesIL
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE HOOD WAS SHAKING VIOLENTLY AND UNLATCHED FROM THE VEHICLE CAUSING THE WINDSHIELD TO CRACK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Unknown or Other
Filed Aug 23, 2015133,000 milesMD
I WAS ENTERING THE PARKING AREA OF A SHOPPING CENTER. IMMEDIATELY AFTER TURNING IN THE CAR ACCELERATED QUICKLY. I BRAKED TO NO AVAIL. THEN I PUT ON THE FOOT EMERGENCY BRAKE, WHICH SLOWED BUT DID NOT STOP THE CAR. A PASSENGER THEN TURNED OFF THE KEY AND WE LURCHED TO AN ABRUPT STOP, SHORT OF A TYPICAL PARKING LOT LIGHT POLE. AFTER A BRIEF TIME I TURNED ON THE KEY AND WAS MET WITH A VERY LOUD GROWL FROM THE HOOD. AAA HAULED ME TO JOSEPH AIRPORT TOYOTA IN VANDALIA, OH. ON TUES, AUG 11, I CALLED TO SEE WHAT THEY HAD FOUND. THEY TOLD ME THAT THEY HAD FOUND NOTHING WRONG WITH THE CAR AFTER TESTING AND DRIVING THE CAR. I ASKED TO TALK WITH THE MECHANIC, WHO TOLD ME HE HAD TESTED EVERYTHING THOROUGHLY AND COULD NOT REPLICATE WHAT I HAD EXPERIENCED.
Power Train
Filed Feb 24, 2015131,000 milesNY
[THIS INCIDENT HAS ALSO BEEN REPORTED TO TOYOTA - CASE # [XXX].] I EXITED PARKING LOT AND TURNED LEFT TO TRAVEL NORTH ON TWO-LANE STREET AT 5 PM. IMMEDIATELY AFTER ENTERING THE LANE, MY CAR BEGAN TO DECELERATE. I PRESSED THE ACCELERATOR, AND IT WAS STUCK IN POSITION. I TAPPED THE PEDAL, AT WHICH POINT THE PEDAL LOCKED IN THE DOWN POSITION, AND THE CAR RACED FORWARD, WITH TIRES SCREECHING. I IMMEDIATELY HIT THE BRAKES AND PUT IN CAR IN NEUTRAL. THE ENGINE CONTINUED TO REV AT 5000-6000 RPM WHILE I PULLED OFF TO THE SHOULDER ON THE RIGHT. AFTER PUTTING THE SHIFT INTO PARK, I REACHED DOWN WITH MY HAND, NOTED THERE WAS NO CARPET INTERFERING WITH THE PEDAL, YET IT WAS STUCK IN THE DOWNWARD POSITION. I PULLED BACK A FEW TIMES AND WAS ABLE TO FREE THE ACCELERATOR PEDAL MOVEMENT, AT WHICH POINT THE ENGINE BEGAN TO IDLE. I TESTED THE PEDAL SEVERAL TIMES BEFORE RESUMING MY ROUTE. AT MY FIRST LEFT TURN AFTER THE ACCELERATION INCIDENT, I NOTED THAT THE CAR HAD NO POWER STEERING, AND I WAS BARELY ABLE TO TURN THE CAR A SHARP 90 DEGREES TO THE LEFT. THE REMAINDER OF MY RIDE HOME, THE CAR HAD NO POWER STEERING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 4/19/2016*JS
Air Bags
Filed Jan 6, 2015137,315 milesCA
TOYOTA SIENNA HAS AIR BAG FLASHING, IT JUST LAST 12/12/20014, SO I BROUGHT IT TO FREMONT TOYOTA FOR CHECK UP AND TOLD THEM ABOUT THE FLASHING AIR BAG ASK THEM IF IF IS PART OF TOYOTA AIR BAG RECALL. THEY CHARGE ME $152.00 TO FIND OUT THE PROBLEM. AFTER 2 HRS, THEY SAY, THEY NEED MORE HOURS TO FIND THE PROBLEM AND THEY ARE CHARGING ME ANOTHER $152.00. I THOUGHT THE $152.00 IN THE FIRST PLACE THEY TELL YOU THE PROBLEM.IS THIS RIGHT WHEN THEY ESTIMATE THE HOUR. THEY CAN DIAGNOSE THE PROBLEM. TO PAY EXTRA I DON"T HAVE ENOUGH MONEY.. IS THIS AIR BAG PROBLEM IS TOYOTA RECALL. I AM AFRAID FOR MY FAMILY SAFETY. THANKS: CONRAD
Air BagsCrash
Filed Jul 9, 2014150,000 milesTX
THE DRIVER WAS UNABLE TO STOP THE VAN IN TIME AND THE PASSENGER SIDE OF FRONT BUMPER OF THE 2001 TOYOTA SIENNA VAN HIT THE WALL OF A HOUSE BUT NO AIR BAGS CAME OUT OR INFLATED. THE VAN IS TOTALLY DAMAGED AND NOT DRIVEABLE. *TR
Wheels
Filed Feb 24, 2014258,000 milesOH
THE SPARE TIRE MECHANISM BROKE ON MY 2001 TOYOTA SIENNA MINIVAN. THANKFULLY I WAS TRYING TO REMOVE THE SPARE WHEN IT HAPPENED AND THE SPARE TIRE DID NOT GO FLYING INTO TRAFFIC. THE CABLE BROKE AT THE END WHERE THE CABLE GOES THROUGH THE METAL HOLDER/BRACKET THAT ACTUALLY CLAMPS TO THE WHEEL. IF THIS HAD BROKEN OFF WHEN THE VAN WAS MOVING, EITHER THE VAN WOULD HAVE BEEN DAMAGED BY THE SPARE GETTING CAUGHT BETWEEN THE ROAD AND THE VAN OR THE SPARE MAY HAVE HIT ANOTHER CAR. THIS IS MAYBE THE SECOND TIME THAT WE HAVE HAD THE SPARE OFF IN THE 258K MILES WE HAVE OWNED THE CAR SO IT IS NOT SOMETHING THAT WE INSPECT REGULARLY. THERE ARE A LOT OF THESE VANS OUT THERE AND I REALLY DON'T WANT TO BE BEHIND ONE WHEN THE SPARE LETS GO. THE DEALERSHIP CLAIMED THAT MY VAN DID NOT HAVE A RECALL ON THIS ITEM. *TR
Electrical System
Filed Nov 12, 201332,231 milesTX
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR WARNING LAMP ILLUMINATED INDICATING THAT THE DOOR WAS AJAR. THE CONTACT MENTIONED THAT THE FAILURE DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SLIDING DOOR ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,231 AND THE CURRENT MILEAGE WAS 34,451.
Structure › Body
Filed Oct 15, 2013160,000 milesNY
THE STEEL CABLE FOR THE POWER SLIDING DOOR SNAPPED WHILE DOOR WAS BEING OPENED ELECTRONICALLY. THE RIGHT SIDE SLIDING DOOR WAS UNABLE TO OPEN WIDER THAN A FOOT SINCE THE CABLE SNAPPED WHILE IN OPERATION. PASSENGERS, INCLUDING CHILDREN, HAD TO EXIT THE PARKED VEHICLE THROUGH THE DRIVER'S SIDE SLIDING DOOR INTO ONCOMING TRAFFIC. THE DOOR REMAINED INOPERABLE UNTIL WE WERE ABLE TO CUT THE REMAINING LENGTH OF STEEL CABLE HANGING FROM THE VEHICLE ONTO THE ROADWAY WITH WIRE CUTTERS. THE DOOR NOW IS A MANUAL SLIDING DOOR UNTIL THE ENTIRE MOTOR AND STEEL CABLE SYSTEM CAN BE REPLACED. *TR
Service Brakes
Filed Oct 2, 2013275,000 milesOH
WITHIN THE LAST YEAR I HAVE REPLACED MY BRAKE PADS REPLACE 3 TIMES. JUST LAST MONTH I REPLACED MY PADS , ROTORS AND CALIPERS. BUT NOW MY PADS ARE GRINDING REALLY BAD AGAIN AND IT'S BEEN 30 DAYS SINCE I HAD NEW PADS, ROTORS AND CALIPERS PUT ON. SOMETHING IS DEFINITELY WRONG! I'M WORRIED ABOUT THE SAFETY OF TOYOTA SIENNA VAN. *TR
Electrical System
Filed Aug 24, 2013170 milesSD
INSTRUMENT AND VEHICLE LIGHTS BEGAN TO FLICKER. ELECTRIC DRIVERS SEAT WORKS RANDOMLY AND BACKGROUND LIGHT FOR RADIO HAS STOPPED WORKING AS WELL AS THE CRUISE LIGHT STOPPED WORKING ON THE INSTRUMENT DISPLAY. *TR
Electrical System
Filed Aug 24, 2013145,000 milesSD
THE REAR AUTOMATIC SLIDING DOOR FAILS TO OPEN OR CLOSE. CAN NO LONGER BE OPENED MANUALLY FROM INSIDE OR OUTSIDE. SEEN REPORTS OF SAME OR SIMILAR ISSUES ON LINE. OTHER ELECTRICAL ISSUES HAVE APPEARED WITH THE VEHICLE AS WELL. *TR
Seats
Filed Jul 19, 2013115,699 milesCA
TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT INDEPENDENTLY MOVED BACK AND FORTH. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE FRONT PASSENGER'S BACK REST BOLT WAS FRACTURED AND SEPARATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,699.
Service Brakes
Filed Apr 16, 2013230,000 milesMS
WHILE DRIVING AT SLOW SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE DECELERATION IS ALMOST ZERO. PRESSING HARDER ON THE PEDAL DOES NOTHING TO INCREASE THE DECELERATION. THIS HAS HAPPENED NUMEROUS TIMES. I HAVE HAD THE VEHICLE INTO THE SHOP SEVERAL TIMES AND NOTHING COULD BE FOUND. I HAVE REPLACED THE MASTER CYLINDER WITH NO CHANGE. CRASHES WERE AVERTED IN SOME CASES BY INCHES. *TR
Service Brakes
Filed Apr 1, 2013210,000 milesOH
I REPLACED MY BRAKES PAD AND ROUTERS LESS THAN A YEAR AGO AND REPLACED ALL 4 TIRES DECEMBER 2012 AT SEARS. MY ABS LIGHT AND TIRE PRESSURE LIGHT COME ON EVERY TIME I DRIVE AND RECENTLY I PULLED OUT OF MY DRIVEWAY AT NO MORE THAN 5 MPH AND PRESSED ON THE BRAKE AND I COULDN'T STOP REVERSING IN THE STREET. I FELL WHEN I DRIVING THE ANTI BRAKE SYSTEM TRIES TO WORK. BECAUSE MY PEDAL JUMPS AND VIBRATES AND I HEAR CLICKING GRINDING SOUNDS. I HAVE HAD TO STOP INTERSECTIONS BECAUSE MY VAN WOULDN'T STOP WHEN I NEEDED IT TOO. *TR
Fuel System, Gasoline
Filed Mar 29, 2012102,542 milesFL
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE ODOR WAS DUE TO A FAULTY FUEL CANISTER AND CAP. THE DEALER REPLACED THE FUEL CANISTER AND CAP BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE FUEL PIPE ASSEMBLY LINES. THE FUEL PIPE ASSEMBLY LINES WERE REPLACED TWICE TO CORRECT THE FAILURE. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR, DUE THE VEHICLE MILEAGE. THE FAILURE MILEAGE WAS 102,542 AND THE CURRENT MILEAGE WAS 103,515.
Structure › Body
Filed Nov 3, 201172,000 milesFL
THE LEFT AND RIGHT REAR PASSENGER DOORS FAILED TO OPEN DUE TO BREAKAGE OF THE CABLE. I AM UNCERTAIN OF WHETHER THE CHILD SAFETY LOCKS WERE ENGAGED, HOWEVER, THE DOORS WILL NOT OPEN WIDER THAN APPROX. 6". REAR PASSENGERS HAD TO CRAWL OUT OF THE VAN VIA THE DRIVER'S OR FRONT PASSENGER DOOR. I AM ELATED THAT THE FAILURE OF THE DOORS DID NOT OCCUR DURING A HAZARDOUS CONDITION, SINCE THIS WOULD HAVE PLACED THE REAR OCCUPANTS IN EXTREME DANGER. IF TOYOTA AND NHTSA WAS AWARE THAT THERE IS A FAILURE IN THE CABLES AND THE MANUAL RELEASE OF THE REAR DOORS, THERE SHOULD HAVE BEEN A SAFETY ALERT AND/OR RECALL OF THE VEHICLES FOR REPAIR OF THE VANS. THE FAILURE OF THE DOORS IS NOT SIMPLY A MATTER OF COSMETIC ISSUES, IT IS POTENTIALLY HAZARDOUS AND LIFE THREATENING. AT A MINIMUM, THE DOORS SHOULD HAVE ALLOWED FOR MANUAL OPENING AND CLOSING, IF THE CABLES SHOULD BREAK. THE BREAKING OF THE CABLE, ALONG WITH THE INABILITY TO OPEN THE DOOR IS A DEFECT IN WORKMANSHIP, SINCE THE DOOR DID NOT OPEN TO ALLOW THE PASSENGERS TO EXIT THE VEHICLE. I AM REQUESTING, ALONG WITH ALL OF THE OTHER OWNERS WHO HAVE REGISTERED COMPLAINTS, THAT THE AGENCY INVESTIGATE THIS MATTER. AT A MINIMUM, THE DOORS SHOULD DEFAULT TO MANUAL MODE. *TR
Tires
Filed Nov 1, 2011MI
I HAVE A SIGNIFICANT SAFETY ISSUE THAT DOES NOT FIT THE ORDINARY TYPE OF COMPLAINT. I BELIEVE THAT THE TIRE INDUSTRY IS PUTTING THOUSANDS OF DRIVERS AT RISK IN WINTER DRIVING BECAUSE OF POLICIES THAT IGNORE NORMAL DRIVING CONDITIONS. BECAUSE OF TEST ON VEHICLES THAT ARE SKIDDING OUT OF CONTROL THEY ARE MAKING POLICIES THAT PUT THE DRIVER AT RISK WHEN DRIVING IN SNOW. THEY RECOMMEND THAT TWO TIRES WITH GREATER TREAD ALWAYS BE INSTALLED ON THE REAR WHEELS. SKIDS ARE A RESULT OF DRIVING TOO FAST. HOWEVER IF YOU CANNOT MOVE THE CAR THEIR RECOMMENDATION IS OF ABSOLUTELY NO VALUE. IF YOU HAVE A FRONT WHEEL DRIVE VEHICLE IN DEEP SNOW AND CANNOT GET ENOUGH TRACTION YOU CANNOT MOVE. IF YOU ARE DRIVING AND A SNOW PLOW MAKE A PILE IN YOUR PATH IT MAY STOP YOUR CAN AND YOU MAY GET HIT IN THE BACKEND. IF YOU HAVE A STEEP HILL AND CAN'T GET UP YOU ARE A BIG HAZARD FOR ALL TRAFFIC BEHIND YOU. I TRY TO DRIVE WITH MY FRONT WHEELS IN MIND AND TO AVOID AT ALL COST LOSING TRACTION. ALSO IF YOU HAVE ABS BRAKES THEY MINIMIZE THE EFFECTS OF REAR WHEEL SKIDS. *TR
Latches/Locks/Linkages › Doors › Latch
Filed Sep 28, 201196,000 milesCA
POWER SLIDING DOOR STUCK. *TT
Steering
Filed Sep 8, 2011MD
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO DRIFT FROM SIDE TO SIDE AND SHE WAS UNABLE TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Engine and Engine Cooling
Filed Aug 24, 2011134,000 milesCO
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 60 TO 65 MPH, THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART SO IT WAS TOWED TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY ADVISED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILD-UP AND OIL JELLING. THE VEHICLE WAS REPAIRED FOR THE ENGINE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 134,000. THE VIN WAS UNAVAILABLE.
Latches/Locks/Linkages
Filed Aug 18, 20118,000 milesFL
I PURCHASED A BRAND NEW 2001 TOYOTA SIENNA XLE IN 2001. THE PASSENGER SIDE POWER SLIDING DOOR HAS GIVEN US PROBLEM SINCE WE PURCHASED THE CAR. WE HAD IT BACK TO THE DEALER FOR THE SAME POWER DOOR ISSUE AT LEAST 11 TIMES. THEY NOW WANT TO CHARGE ME. THE NTSB SHOULD FORCE A RECALL TO FIX THIS ISSUE. THE DOOR WILL NOT OPEN OR CLOSE AND NOW IT WILL NOT MOVE AT ALL EITHER BY REMOTE OR MANUALLY. *KB
Latches/Locks/Linkages
Filed Aug 18, 20118,000 milesFL
I PURCHASED A BRAND NEW 2001 TOYOTA SIENNA XLE IN 2001. THE PASSENGER SIDE POWER SLIDING DOOR AND THE DRIVERS SIDE POWER SLIDING DOOR HAS GIVEN US PROBLEMS SINCE WE PURCHASED THE CAR. WE HAD IT BACK TO THE DEALER FOR THE SAME POWER DOOR ISSUE AT LEAST 11 TIMES. THEY NOW WANT TO CHARGE ME. THE NTSB SHOULD FORCE A RECALL TO FIX THIS ISSUE. THE DOOR WILL NOT OPEN OR CLOSE AND NOW IT WILL NOT MOVE AT ALL EITHER BY REMOTE OR MANUALLY. WE PURCHASED THE DUAL POWER SLIDERS AS A CONVENIENCE AND NOW WE HAVE INCONVENIENCE. WE HAVE NOT BEEN ABLE TO USE THE DOOR PROPERLY FOR YEARS, WE HAVE NEVER HAD THE BENEFIT OF THE POWER SLIDING DOORS THAT WE PAID FOR. I WOULD REQUEST THAT THE GOVERNMENT INVESTIGATE THE NUMEROUS COMPLAINTS ON THE VARIOUS BLOGS FOR THE SAME ISSUE DESCRIBED HERE. WE HAVE HAD THIS PROBLEM FOR OVER TEN YEARS WITHOUT A RESOLUTION PROVIDED BY TOYOTA. THE DOORS STILL DO NOT FUNCTION. TOYOTA DOES NOT CARE. *KB
Air BagsCrash2 injured1 killed
Filed Aug 14, 201190,000 milesNC
ON OCTOBER 28,2006, MY SON AND I RETURNED TO THE SITE OF THE ACCIDENT, THE NC STATE HIGHWAY PATROL DRIVING TRACK. ONCE THROUGH REGISTRATION, WE RE-ENTERED THE 2001 TOYOTA SIENNA MINIVAN. UNFORTUNATELY, WE DID NOT USE THE SEAT BELTS, SINCE WE COULD SEE THE SPOT WE HAD BEEN ASSIGNED. SOMETIME DURING THIS MOVE, I MUST HAVE HAD A SEIZURE, SINCE THE ONLY THING I REMEMBER IS SOMEONE HELPING ME OUT OF THE DRIVER'S SIDE DOOR. ONCE AT THE HOSPITAL, I LAPSED INTO A COMA, WHICH WAS TO LAST FOR THE NEXT 18 DAYS. ONCE I WOKE UP, I WAS TOLD THAT MY SON HAD DIED, AND WAS BURIED. IT WAS STATED TO ME THAT WE WEREN'T WEARING OUR SEAT BELTS. I SAID, "WHAT ABOUT THE AIRBAGS?" THEY HADN'T DEPLOYED, IT TURNED OUT. I REALIZE THAT WE WOULD HAVE BEEN MORE SAFE IF WE HAD BEEN WEARING OUR SEAT BELTS. BUT I ALSO KNOW THAT THE AIRBAGS SHOULD HAVE DEPLOYED, SINCE THE ESTIMATED SPEED AT TIME OF IMPACT WAS 50 MPH. SINCE WE HAD GONE THROUGH A CREEK, AND SLAMMED INTO THE OPPOSITE CREEK BANK IN A BASIC HEAD ON COLLISION. I ALSO KNOW THAT THINGS WOULD HAVE BEEN CONSIDERABLY DIFFERENT IF THE AIRBAGS HAD DEPLOYED, SINCE BOTH MY SON AND I SUSTAINED TRAUMATIC BRAIN INJURIES (TBI'S) . ONCE I WAS ABLE TO USE A COMPUTER, I RESEARCHED AIRBAG FAILURES IN TOYOTA VEHICLES, AND FOUND NUMEROUS INCIDENTS AND ANECDOTES OF OTHER PEOPLES'S EXPERIENCE WITH THE SAME PROBLEM - FAILURE OF THE AIRBAGS TO DEPLOY, WHEN IT WAS CLEARLY OBVIOUS THAT THEY WERE NEEDED. I ALSO WONDERED ABOUT THE COMMONALITY OF THE PROBLEM, AND BEGAN TO SUSP
Latches/Locks/Linkages › Doors › Latch
Filed Jun 27, 201157,000 milesOH
TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH REAR SLIDING DOORS HANDLES FAILED. THE EXTERIOR HANDLE ON THE REAR LIFT GATE ALSO FAILED. AS A RESULT, THE POWER MOTOR ON BOTH SLIDING DOORS WAS REMOVED. DUE TO THE REMOVAL OF THE POWER MOTORS, THE CONTACT STATED THAT THE DOOR HANDLES WERE TOO THIN TO SUCCESSFULLY OPEN AND CLOSE THE DOORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT OFFERED NO ASSISTANCE AND ADVISED THE CONTACT TO REPLACE THE DOOR HANDLES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000.
Seat Belts
Filed Jun 2, 2011155,000 milesCA
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACTS REAR SEAT BELT WAS PULLED OUT OF THE HOUSING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE SEAT BELT REPAIRED. THE MECHANIC ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED FROM EXTENSIVE USE OVER TIME. THE CONTACT STATED THE SEAT BELT SHOULD NEVER COME OUT OF THE HOUSING AND IF THE VEHICLE WAS INVOLVED IN A CRASH SOMEONE COULD GET INJURED DUE TO THE SEAT BELT MALFUNCTIONING. THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS 155,000.
Air BagsCrash1 injured1 killed
Filed May 29, 201182,506 milesNC
AFTER STOPPING FOR REGISTRATION, MY SON AND I GOT BACK INTO OUR 2001 TOYOTA SIENNA MINIVAN TO CONTINUE ON TO OUR PREVIOUSLY REGISTERED SITE AT A CUB SCOUTS "JAMBOREE". I THINK THAT I HAD A SEIZURE (I DON'T REMEMBER ANYTHING AT THIS TIME). NEITHER I NOR MY CHILD WAS BUCKLED IN, AND WE TRAVELED ACROSS A FIELD AND ACROSS A SMALL CREEK, WITH THE END RESULT THE HEAD-ON COLLISION INTO THE FAR SIDE OF THE CREEK. I WAS BADLY INJURED, AND MY SON WAS DECLARED "BRAIN DEAD" 5 DAYS LATER. NO AIR BAGS DEPLOYED, AND I AM NOW REPORTING IT BECAUSE IF THEY HAD, WE MAY HAVE HAD AN ENTIRELY DIFFERENT RESULT. AFTER RESEARCHING THIS PARTICULAR PROBLEM, I DISCOVERED THAT THE FAILURE TO DEPLOY AIR BAGS WAS CITED BY A PREVIOUS AUTHOR. I AM INTRIGUED, TO SAY THE LEAST.... *TR
Latches/Locks/Linkages
Filed May 20, 2011OH
{MUCH OF THIS CONTENT IS COPIED FROM ANOTHER COMPLAINT, BUT WE ARE EXPERIENCING THE SAME PROBLEMS} SLIDING DOOR LATCHES GET STUCK SOMETIMES IN THE OPEN AND SOMETIMES IN THE CLOSED POSITION. WHEN DOORS ARE CLOSED WE ARE UNABLE TO PUSH THE BUTTON INSIDE OR USE THE OUTSIDE HANDLE TO RELEASE THE LATCH AND OPEN THE DOOR. IF THE DOOR IS OPEN WHEN THIS HAPPENS WE ARE THEN UNABLE TO CLOSE THE DOOR AS IT WILL NOT LATCH. WHEN THE DOOR REMAINS OPEN THIS IS AN OBVIOUS SAFETY ISSUE AND THE VAN IS UNDRIVEABLE AS DOING SO WOULD PUT THE PASSENGERS AT RISK. WHEN THE DOOR IS STUCK IN A CLOSE POSITION IT MAKES EXITING THE VEHICLE DIFFICULT WHICH WOULD BE A SAFETY ISSUE IF THERE WERE AN EMERGENCY AND A QUICK EXIT WERE NECESSARY. THE BACK HATCH LATCH HAS ALSO BROKEN. WE HAVE REMOVED THE COVER FROM THE BACK HATCH AND WITH A GREAT DEAL OF MANIPULATION WE CAN USUALLY MAKE THIS DOOR WORK. THE POWER SLIDING DOOR IS NOW STUCK OPEN AND WILL NOT CLOSE. THE OUTSIDE HANDLE HAS COMPLETELY BROKEN OFF. THE HANDLE ON THE MANUAL SLIDING DOOR IS GOING TO BREAK OFF SOON. PLEASE NOTE THE VEHICLE IS IN GOOD SHAPE OTHERWISE AND HAS NEVER BEEN IN AN ACCIDENT. 2001 TOYOTA SIENNA LE/XLE. *TR
Latches/Locks/Linkages
Filed Mar 14, 2011155,000 milesGA
REAR TAILGATE LATCH BROKE. BECAUSE THERE'S NO REMOTE WAY TO OPEN THE LATCH (EITHER WIRELESS OR WIRED), IT'S NECESSARY TO CLIMB INSIDE THE VEHICLE REMOVE AND DISASSEMBLE THE INTERIOR REAR-HATCH DOOR PANELING AND MANUALLY ENGAGE THE RELEASE CABLE. THIS IS THE THIRD TIME THIS HAS HAPPENED WITH THIS VEHICLE. *TR
Service Brakes, HydraulicCrash
Filed Mar 8, 2011120,000 milesMA
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. WHILE APPLYING PRESSURE TO THE BRAKES, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE ABS MOTOR. THE BRAKES DID NOT ENGAGE AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 120,000.
Structure › Body
Filed Feb 8, 2011101,000 milesMO
TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE RUNNING BOARD ON THE DRIVER SIDE FRACTURED AND COLLAPSED AFTER HE STEPPED ONTO IT TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RUNNING BOARD WAS RUSTED UNDERNEATH AND WOULD NEED REPLACING. IN ADDITION, THE DEALER ADVISED THAT THE RUNNING BOARDS WERE NO LONGER BEING MANUFACTURED BY THE ORIGINAL MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.
Seat Belts
Filed Dec 29, 201070,232 milesOR
OUR 2001 TOYOTA SIENNA HAS SEATBELT PROBLEMS. 3 OF THE SEATBELTS ARE NOW USELESS (LOCKED UP) AND THE DRIVER SEATBELT GETS TWISTED UP ALL THE TIME. THEY ARE FAULTY SEATBELTS. THIS IS THE FIRST VEHICLE THAT THE SEATBELTS HAVE GONE OUT AT 70,000 MILES. DANGEROUS. NOT HAPPY. DON'T BUY TOYOTA. *TR
Latches/Locks/Linkages › Doors › Latch
Filed Dec 7, 2010115,000 milesKY
TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THE DOOR LATCHES WERE FRACTURED ON THE FRONT DRIVER, PASSENGER AND REAR PASSENGER SLIDING DOOR. THE DRIVER SIDE SLIDING DOOR FAILED AND WAS UNABLE TO BE OPENED. THE CONTACT STATED THAT THE ONLY WAY TO ENTER THE VEHICLE WAS FROM THE REAR HATCH. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 118,000.
Unknown or Other
Filed Nov 13, 201060,000 milesMO
I AM FILE A COMPLAINT ABOUT MY 2001 TOYOTA SIENNA XLE WITH DUAL POWER SLIDING DOOR. THE POWER MALFUNCTIONED WITH ONLY 60000 MILES ON IT. NOW I KNOW MANY PEOPLE COMPLAINED ABOUT THE THIS QUALITY AND SAFEY ISSUE. I TURNED IT INTO MANUAL DOOR. IT IS A SAFETY CONCERN. *TR
Structure
Filed Nov 12, 2010141,000 milesNY
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE SPARE TIRE WAS MISSING. THE CONTACT REFERENCED RECALL 10V160000 (STRUCTURE) AND WAS INFORMED THAT THE PARTS WERE BACKORDERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 150,000.
Tires
Filed Oct 13, 2010106,000 milesFL
MICHELIN X RADIAL TIRES (80,000 MILE TIRES) FROM SAM'S CLUB I HAD 4 MICHELIN X RADIAL TIRES ALL PURCHASED FROM SAM'S CLUB ON MY TOYOTA SIENNA. ALL 4 TIRES ARE DEFECTIVE. ON 9/10/10 MY SIENNA'S RIDE FELT BUMPY. I TOOK IT TO MY MECHANIC. HE SHOWED MY WHERE MY REAR DRIVER SIDE TIRE WAS SEPARATING DUE TO THE RADIAL BELT OF THE TIRE COMING LOSE. I TOOK MY SIENNA BACK TO SAM'S CLUB ON 9/10/10. SAM'S CLUB ALSO DIAGNOSED THE TIRE AS DEFECTIVE AND REPLACED IT. ON 9/28/10 MY REAR PASSENGER SIDE TIRE LOST A RADIAL BELT WHILE I WAS ON I-75 TRAVELING AT 70 MPH. I BROUGHT THE TIRE BACK TO SAM'S CLUB ON 9/29/10 AND THEY DIAGNOSED THE TIRE AS DEFECTIVE. ON 10/1/2010 I TOOK MY SIENNA TO MY MECHANIC FOR A SAFETY INSPECTION AND ALIGNMENT (SINCE MY ALIGNMENT WAS THROWN OUT WHEN THE TIRE STRIPPED ON THE HIGHWAY.) MY MECHANIC INSPECTED MY FRONT TIRES AND FOUND MULTIPLE SIGNS OF DEFECTIVE RADIAL BELTS IN BOTH FRONT TIRES. MY MECHANIC MARKED THE PECULIAR WEAR ON BOTH TIRES WITH CHALK. I REPLACED THE FRONT TIRES WITH A DIFFERENT BRAND. I TRIED TO RETURN THE TIRES TO SAM'S CLUB BECAUSE THEY WERE ONLY THREE YEARS OLD WITH LESS THAN 40,000 MILES ON THEM. SAM'S CLUB REFUSED TO TAKE THEM BACK. *TR
Structure › Body
Filed Sep 16, 201055,000 milesMA
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH A METAL BAR UNDERNEATH THE STEPS ON THE SIDE OF THE VEHICLE WERE DRAGGING ON THE GROUND. THE CONTACT PULLED OVER AND NOTICED THAT THE STEPS HAD MAJOR RUST UNDERNEATH IT. HE WAS CONCERNED THAT SOMEONE COULD BE SEVERELY INJURED. THE CONTACT STATED THAT THE MANUFACTURER WOULD NOT COVER THE REPAIR COST. THE FAILURE MILEAGE WAS 55,000.
Vehicle Speed Control
Filed Sep 1, 2010VA
2001 TOYOTA MINIVAN UNPREDICTED ACCELERATED WHILE DRIVING ON HIGHWAY. PULLED OFF TO EXIT RAMP AND DID AGAIN SO HAD CAR TOWED. *TR
Engine and Engine Cooling
Filed Aug 23, 2010118,000 milesOR
I HAVE A SIENNA LE 2001. 118,000 MILES. WE HAVE BEEN THE ONLY OWNERS SINCE WE BOUGHT IT. WE HAVE NO PERFECT RECORD OF OIL CHANGES BUT WE HAVE DONE IT PERIODICALLY. ABOUT 3-4 MONTHS AGO, IT WAS RUNNING OK, BUT IT BLEW OUT WHITE-ISH/ BLUE-ISH SMOKE OCCASIONALLY (USUALLY WHEN FIRST STARTING, IT DIDN'T SEEM TO MAKE A DIFFERENCE IF IT WAS HOT OR COLD). IT ALSO HAD LITTLE AND OCCASIONAL POWER LOSS WHEN ACCELERATING FROM A STOP. I TOOK IT TO THE DEALER WHERE WE BOUGHT IT, AND THEY SAID THEY JUST TOOK OFF THE TOP COVER OF THE ENGINE AND IT LOOKED LIKE IT WAS GUMMED UP WITH OIL. I HAVE CHANGED THE PCV VALVE, I TOOK IT TO A PLACE FOR AN OIL AND OIL FILTER CHANGE, I AM CONCERNED THE DAMAGE WILL CONTINUE TO THE ENGINE. THE DEALER SAID I NEED A NEW ENGINE, COSTING AROUND $8000. I ASKED A SECOND OPINION OF THE MECHANIC THAT HAS WORKED ON OUR CARS, AND HE THINKS HE WOULD NEED TO TAKE APART THE ENGINE AND FIGURE OUT HE PROBLEM, COSTING AROUND $2000-$3000, HE ALSO MENTIONED THE POSSIBILITY OF A NEW MOTOR. HONESTLY, I DO NOT RECALL RECEIVING INFORMATION ABOUT THE "SPECIAL POLICY ADJUSTMENT" FROM TOYOTA OR DEALER REGARDING CHECK-REPLACE THE ENGINES THAT ARE OR COULD BE DAMAGED FROM SLUDGE. I WILL APPRECIATE YOUR INPUT AND SUPPORT. *TR
Service Brakes, Hydraulic
Filed Aug 19, 2010113,770 milesVA
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE BRAKES WERE DEPRESSED WITH THE VEHICLE TURNED OFF. HE THEN SHIFTED INTO REVERSE AND THE VEHICLE BEGAN TO ROLL BACKWARD. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE UNTIL IT STOPPED. IN ADDITION, THE DRIVER SIDE RUNNING BOARD MELTED AND FRACTURED IN SEVERAL PLACES. THE DEALER ADVISED THAT THEY WERE UNABLE TO REPLACE THE RUNNING BOARD BECAUSE IT WAS NO LONGER IN STOCK. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 113,770. UPDATED 11/15/10 *CN THE DEALER WAS ABLE TO DUPLICATE, BUT WAS UNABLE TO SOLVE IT. UPDATED 11/26/10
Structure
Filed Aug 17, 201060,000 milesCT
2001 TOYOTA SIENNA... THE PLASTIC DOOR HANDLES ARE BREAKING OFF... THE RIGHT, REAR SLIDER HANDLE BROKE OFF IN 2007. .NEXT THE LEFT, REAR SLIDER HANDLE BROKE OFF... THIS WAS DANGEROUS SINCE THE CHILD LOCK WAS ON PREVENTING OPENING THE DOOR FROM EITHER INSIDE OR OUTSIDE THE VEHICLE WITH THE CHILDREN TRAPPED INSIDE...NOW THE FRONT PASSENGER DOOR HANDLE HAS BROKEN.....TOYOTA DEALERSHIP CHARGES $89.73 FOR EACH HANDLE NOT INCLUDING INSTALLATION....IT IS OBVIOUS TO ME PLASTIC FATIGUE IS THE PROBLEM...3 OF 4 HANDLES HAVE FAILED IN PAST 3 YEARS...I CONTEND THESE HANDLES AS WELL AS THE FOURTH REMAINING WERE AND ARE DEFECTIVE. *TR
Steering
Filed Jul 21, 201045,000 milesNY
I HAVE BEEN COMPLAINING FOR THE LAST 2 YEARS TO TOYOTA ABOUT MY 2002 SIENNA REGARDING STEERING WHEEL VIBRATION WHILE DRIVING ON THE HIGHWAY. THEY HAVE CHECKED THE CAR AND TOLD ME THEY FOUND NOTHING. THE CAR IS DANGEROUS TO DRIVE AT HIGH SPEEDS. *TR
Visibility
Filed Jul 20, 201040,000 milesFL
2001 SIENNA TOYOTA ONCE PASSENGER SIDE WINDOW COMES DOWN, IT WILL ONLY GO UP BY AN INCH AT A TIME WHEN HIT THE UP BUTTON. IT WILL TAKE MORE THAN AN HOUR TO CLOSE IT COMPLETELY. *TR
Complaints 1-50 of 180, newest first, reproduced as filed.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 20, 2010. Source: NHTSA Office of Defects Investigation.