2009 Toyota Sienna

Above average

Owners filed 207 complaints about this vehicle with federal regulators, most often about the body and frame. It has been recalled 10 times.

Not among the Toyota Sienna years to avoid. Which Toyota Sienna years to avoid →

When it fails
020k40k60k90k120k200k
84,750 milesMedian miles at failure

162 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.

Most common 2009 Toyota Sienna problems

84 of the 207 complaints (41%) are about the body and frame.

ComponentReportsCrashesFiresInjuries
Structure › Body · body and frame56
002
Unknown or Other26
005
Electrical System19
010
Vehicle Speed Control · throttle and acceleration12
7012
Structure › Body › Door · body and frame11
002
Air Bags · airbags11
5014
Tires9
000
Steering9
000
Structure · body and frame8
000
Structure › Body › Hatchback/Liftgate · body and frame7
003

10 safety recalls

Part 573 reports
Power Train › Automatic Transmission17V657000
Filed Oct 18, 2017310,475 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.

Risk. If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.

Remedy. Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.

Seats › Front Assembly › Seat Heater/Cooler16V396000
Filed Jun 2, 20167,749 vehiclesSoutheast Toyota Distributors, LLC

Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Risk. If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Remedy. SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

Seats › Front Assembly › Seat Heater/Cooler14V743000
Filed Nov 19, 20143,233 vehiclesSoutheast Toyota Distributors, LLC

Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Risk. Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Remedy. SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

Tires › Temporary/Emergency Spare Tire14V273000
Filed May 22, 2014419,520 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.

Risk. If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.

Remedy. Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.

Power Train › Automatic Transmission13V429000
Filed Sep 26, 2013614,722 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.

Risk. If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.

Remedy. Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.

Structure10V160000
Filed Apr 20, 2010600,000 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Risk. THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Equipment › Other › Labels10V035000
Filed Feb 3, 2010271,417 vehiclesGulf States Toyota, Inc.

Defect. GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk. THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

Remedy. DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

Equipment › Other › Labels10V036000
Filed Feb 3, 2010153,418 vehiclesSoutheast Toyota Distributors, LLC

Defect. SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk. A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

Remedy. DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

Equipment › Other › Labels09V234000
Filed Jun 25, 20092,204 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.

Risk. THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.

Remedy. TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

Equipment › Other › Labels09V223000
Filed Jun 15, 200927,080 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."

Risk. INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.

Remedy. TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

All 10 campaigns on file, newest first.

What owners reported

Newest filings
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Jan 6, 2026253,000 milesOR

Odometer Fraud. The contact owned a 2009 Toyota Sienna. The contact discovered a mileage discrepancy after the vehicle was sold. The vehicle was a private sale. At the time of the sale, the vehicle mileage was 253,000. The contact posted the sale on Craigslist, and several days after the sale, the contact noticed that the vehicle was posted back on Craigslist for sale. The contact discovered that the new owner had rolled back the mileage on the odometer to 126,000. The ad on Craigslist was showing the fraudulent mileage.

Unknown or Other
Filed Oct 8, 2023NY

The driver's side sliding door was stuck and I was struggling with it. Suddenly, the quarter panel window shattered (the window between the door and the back of the car) and the door came halfway off the track. It's important to note that this was not the window of the door I was struggling with and nothing visible hit the window. Luckily, my baby was not yet in his seat which is right next to the window. It is normal for people to struggle with a stuck door. If a non-visibly connected window suddenly shatters it is a significant safety risk.

Electrical System
Filed Mar 19, 2023218,000 milesNC

On my 2009 Toyota Sienna XLE V6 FWD. The anti-slip indicator light improperly turns-on on dry roads at safe speeds. This causes a distraction to the driver.

Electrical System
Filed Sep 19, 2022NY

Vehicle has an unknown electrical draw this draining the battery every night, making vehicle unusable even in emergency. Mechanic has confirmed draw but is unable to find short.

Power Train
Filed Jan 19, 2022PA

The cables for the rear power sliding doors snapped on my car causing the door to be jammed shut. When the second one broke approximately two weeks later it's snap back whipping nearly hitting my three-year-old son

Power Train
Filed Jan 19, 2022PA

Out of nowhere my vehicle started making a whining noise and then stopped moving then all these lights popped on my Dash getting it towed to a shop to come to find out that the solenoids for the transmission had went bad thank goodness I was on a side road only doing 25 mph I couldn't imagine being on the freeway doing 65 when this happened there has been numerous numerous other reports have the same issue

Visibility/Wiper
Filed Aug 4, 2021FL

Dashboard is sticky and extreme cracking. Makes it hard to see when sunlight hits dashboard. Have tried everything to try and get stickiness off. Nothing has worked.

Structure › Body
Filed Jul 20, 2021MA

The rear passenger side sliding door cable and motor assembly on the Toyota Sienna failed, causing the door to become completely inoperative (cannot open nor close) and the broken cable nearly cut my wife as it broke under tension and came flying out toward her as she was trying to close the door normally. The cable and motor had been replaced in 2015. The cable and motor on the rear driver side sliding door was also replaced in 2013 and 2017. The problem was confirmed by Woburn Toyota (dealer) and reported to the manufacturer. The manufacturer has confirmed the failure and safety defect, but refuses to provide repairs. No warnings were provided, no recall was issued, and customers were not notified of internal safety bulletin POL12-02 issued by Toyota.

Electrical System
Filed Nov 30, 2020185,000 milesPA

USUALLY MOVING BETWEEN 25- 45 MPH. ON ANY ROAD. THE VSC, TRACTION CONTROL, AND CHECK ENGINE LIGHT COME ON. FOR NO REASON THIS HAPPENS QUITE OFTEN DAILY. I HAVE LOOKED INTI THIS AND NUMEROUS, NUMEROUS PEOPLE EXPERIENCE TGE SAME PROBLEM

Service Brakes
Filed Jun 13, 2020154,837 milesCA

ON DRY PAVEMENT DRIVING ABOUT 35-40 MILES AN HOUR THE VSC TRACTION SENSOR CAME ON LIGHTS AND SOUND AND HIT MY BRAKES MY STEERING WENT TO THE RIGHT I ALMOST GOT IN AN ACCIDENT THIS IS THE THIRD TIME THIS HAS HAPPENED AND THEY CAN'T FIGURE OUT WHAT'S WRONG WITH IT. *TR

Structure › Body
Filed Apr 7, 2020118,000 milesIL

TO WHOM IT MAY CONCERN: REGARDING CUSTOMER SUPPORT PROGRAM (ZTS): WARRANTY ENHANCEMENT FOR REAR SLIDING DOOR LATCH ASSEMBLIES ON CERTAIN 2004-2010MY SIENNA VEHICLES AND POWER SLIDING DOOR CABLE ASSEMBLY ON CERTAIN 2004-2007MY SIENNA VEHICLES. I AM HERE TO TELL YOU THAT MY 2009 SIENNA SHOULD HAVE BEEN COVERED BY THIS WARRANTY EXTENSION. A FEW YEARS AGO OUR CABLE SNAPPED ON THE DRIVER SIDE DOOR. I WAS TOLD BY MY DEALER AND TOYOTA CUSTOMER SERVICE THAT MY MODEL YEAR WAS NOT COVERED BY THE ABLE ASSEMBLY ISSUE. I WAS QUOTED APPROXIMATELY $2K FOR THIS REPAIR. WELL, WITH THE CRAZINESS OF THE PANDEMIC, I DECIDED TO DO THIS REPAIR MYSELF. I PURCHASED THE ATTACHED PARTS LIST IN THE SCAN MYSELF. AS YOU CAN SEE FROM THE IMAGES: THERE ARE SCREWS MISSING AROUND THE PULLEY SYSTEM, THE CABLE CRACKED THE HOUSING AND PROCEEDED TO TEAR UP THE SOUND INSULATION. THANKFULLY THE CABLE DID NOT HARM ANY OTHER KEY AREAS OF THE DOOR. THIS BLATANT DISREGARD FOR THE 2009 MODEL YEAR IS EXTREMELY DISAPPOINTING. I AM SURE THERE ARE OTHER OWNERS WITH THE SAME ISSUE.

Unknown or Other
Filed Jan 23, 202097,000 milesKY

BOTH SIDES POWER SLIDING DOORS HAD A CABLE BROKEN THAT ACTIVATES AUTOMATIC DOOR FUNCTION, IT ALSO OBSTRUCTS MANUALLY OPENING DOORS CREATING AN EGRESS HAZARD. BOTH DOORS CAN ONLY BE MANUALLY OPENED PARTIAL WAY. AVERAGE PERSON ENTERS/EXITS REAR SEATS WITH GREAT DIFFICULTY DUE TO THE SLIDING DOOR OBSTRUCTION.

Visibility/Wiper
Filed Jan 22, 2020135,000 milesNC

THE DASHBOARD ON THIS VEHICLE IS ESSENTIALLY MELTING AND TURNING INTO A STICKY, TACKY GLUE WHICH CREATES A BLINDING GLARE ON THE WINDSHIELD FOR THE DRIVER WHILE DRIVING. TOYOTA DID HAVE AN EXTENDED WARRANTY FOR THIS THAT THEY PUT INTO EFFECT AFTER THE PROBLEM BECAME PUBLIC BUT THEY PUT A TIME LIMIT ON IT AND MY VEHICLE STARTED HAVING THE ISSUE JUST OUTSIDE OF THE WARRANTY PERIOD. IN FACT I HAD THE VEHICLE EVALUATED IN 2017 DURING THE EXTENDED WARRANTY PERIOD AND WAS TOLD IT DID NOT QUALIFY BECAUSE I APPARENTLY WAS TAKING CARE OF MY VEHICLE TOO WELL. NOW TOYOTA IS SAYING I'LL HAVE TO REPLACE THE DASHBOARD MYSELF. IT IS REALLY HARD TO DRIVE ON BRIGHT DAYS BECAUSE THE GLARE IS AWFUL.

Air Bags
Filed Jan 11, 2020134,000 milesCA

2009 TOYOTA SIENNA WITH 134K MILEAGE HAS SRS WARNING LIGHT ON ALL OF A SUDDEN AND STAYS ON. TOYOTA DEALER WOULD CHARGE ME FOR DIAGNOSING AND CHARGE ME IF ANY FURTHER JOBS NEED TO BE DONE. SHOULDN'T THIS BE RECALLED AND HANDLED WITHOUT ANY CHARGE TO OWNERS AS IT'S MATTER OF SAFETY ISSUE?

Power Train
Filed Jun 24, 2019150,000 milesOH

OIL COOLER LINE FAILURE: WHILE DRIVING ON A STATE ROUTE IN A RURAL AREA MY OIL COOLER LINE RUPTURED IN MY 2009 TOYOTA SIENNA, RESULTING IN MAJOR LOSS OF ENGINE OIL, THUS BEING STRANDED IN A RURAL AREA AND REQUIRING A TOW. THE METAL OIL LINE WAS CONSTRUCTED WITH A SECTION OF RUBBER IN THE MIDDLE WHICH DETERIORATES AND FAILS. TOYOTA HAS BEEN AWARE OF THIS ISSUE FOR YEARS, AND FIRST CHANGED THE RUBBER COMPOSITION IN A REPLACEMENT PART BUT THIS PART STILL HAD A SIGNIFICANT FAILURE RATE. SO THE CURRENT REPLACEMENT IS ALL METAL LINE. WHY WOULD YOU HAVE A RUBBER SECTION IN AN OIL LINE? OBVIOUSLY THE FIRST TWO DESIGNED PARTS WERE A VERY POOR DESIGN. TOYOTA ISSUED AN EXTENDED WARRANTY FOR SIENNAS FOR 10 YEARS AND 150,000 MILES BUT THIS HAS SINCE EXPIRED. I WAS NEVER NOTIFIED OF THE EXTENDED WARRANTY. WHY EXPIRE A WARRANTY IF THE VEHICLE IS STILL WITHIN THE PARAMETERS OF THE WARRANTY (10 YEARS OR 150,000 MILES)? TOYOTA SAYS THIS IS NOT A SAFETY ISSUE. BUT AS A RETIRED CORPORATE SAFETY MANAGER/ENGINEER WITH A MAJOR TIRE MANUFACTURER I DISAGREE. THERE ARE POTENTIAL FIRE ISSUES FROM OIL BEING SPRAYED ON A HOT ENGINE/EXHAUST, A ROADSIDE ACCIDENT POTENTIAL ESPECIALLY IF YOU SUDDENLY LOST OIL WHERE YOU COULDN'T PULL OFF AND THE MOTOR SEIZED, AND A SECURITY ISSUE DEPENDING ON WHEN AND WHERE YOU BREAK DOWN. WHAT IF YOU HAD LITTLE KIDS AND BROKE DOWN IN A RURAL AREA (NO HEAT). I WILL END UP PAYING $94 FOR A TOW, $500 TO FIX, AND 4-7 DAYS CAR RENTAL TO FIX. BUT MY BIGGEST CONCERN IS THE SAFETY I

Structure › Body
Filed Jun 12, 2019102,000 milesNY

THE REAR PASSENGER DOOR RECENTLY BEGAN TO OPEN ON ITS OWN RANDOMLY WHEN DRIVING, SOMETHING MAY BE WRONG WITH THE LATCH, IT IS NOT HOOKING/ENGAGING TO THE CAR FRAME. MY WIFE MADE A LEFT TURN YESTERDAY AND THE PASSENGER REAR DOOR SLID OPEN, LUCKILY MY 7 YEAR OLD SON WAS BUCKLED IN. ALSO, THE CABLES TO THE DRIVER SIDE REAR SLIDING DOORS POPPED OFF ABOUT A YEAR AGO, BELIEVE IT WAS DUE TO RUST/CORROSION...

Unknown or Other
Filed Mar 23, 2019135,000 milesCT

ON MARCH 19, 2019 THE SUNROOF AND SUNROOF COVER FLEW OFF MY VEHICLE AS I WAS DRIVING ON A HIGHWAY. MY LOCAL TOYOTA DEALERSHIP HAD NO IDEA WHY THIS WOULD HAPPEN. I FOUND OUT AFTER SPEAKING TO MY CAR INSURANCE COMPANY THAT THERE IS A RECALL FROM WEBASTO, THE MANUFACTURER OF THE SUNROOF. THE VEHICLE MANUFACTURERS SHOULD BE 100% AWARE OF THIS AND SENDING OUT NOTICES TO OWNERS. THIS COULD HAVE KILLED SOMEONE AND WEBASTO IS FORCING CUSTOMERS TO USE A REPAIR FACILITY THEY CHOOSE. TOYOTA SHOULD BE ISSUING RECALL NOTICES AND REPAIRING THESE VEHICLES ASAP BEFORE SOMEONE IS KILLED.

Air Bags
Filed Feb 16, 2019181,900 milesVA

THE AIRBAG LIKE CAME ON AND HAS NOT GONE OFF. HAD MECHANIC CHECK IT AND WAS TOLD THAT THE SQUIB CIRCUIT HAD A SHORT AND THAT IF IN AN ACCIDENT AIRBAGS WILL NOT DEPLOY. DEALER SAID IT COULD COST UP TO $2600 TO FIX. AFTER SOME RESEARCH, I HAVE FOUND THAT THERE ARE A LOT OF OTHER SIENNA OWNERS WITH THIS SAME PROBLEM. WHY HAS TOYOTA NOT RECALLED THIS, BECAUSE IT SOUNDS LIKE A MANUFACTURING ISSUE AND CONSUMER SHOULD NOT HAVE TO PAY THAT KIND OF MONEY FOR THERE FAULTY PRODUCT. NOW BECAUSE OF THIS FAULTY EQUIPMENT I HAVE NO CHOICE BUT TO DRIVE AN UNSAFE VEHICLE BECAUSE I CAN NOT AFFORD THAT KIND OF MONEY TO REPAIR.

Structure › Body
Filed Nov 4, 2018240,000 milesOH

THE DRIVER SIDE SLIDE DOOR AFTER I OPENED IT , THE CABLE THAT CONTROLS THE OPEN AND SHUT BROKE. THE VAN WAS NOT RUNNING OR MOVING I HAD JUST OPENED THE DOOR THEN HEARD IT SNAP

Structure › Body
Filed Oct 18, 201892,000 milesIN

ELECTRICAL DRIVER SIDE DOOR CABLE GOT SNAPPED. LOOKS LIKE OTHER TOYOTA SIENNA OWNER FACE SAME ISSUE. COMPANY KNOWS THE ISSUE AND ENHANCEMENT WARRANTY 10 YEARS FROM THE DATE-OF-FIRST-USE OR 150,000 MILES (WHICHEVER OCCURS FIRST). CURRENTLY MY CAR IS 10 YEARS AND 5 MONTHS AND LESS THAN 95000 MILES. THEY DECLINE. IF PARTS ARE FAULTY THAN COMPANY SHOULD ABLE TO REPAIR REGARDLESS OF YEAR OR MILEAGES.

Structure › Body
Filed Oct 18, 201888,000 milesMO

THE PASSENGER SIDE DOOR CABLE BROKE & AUTO SLIDE DOOR NO LINGER WORKS. STATIONARY.

Structure › Body › Door
Filed Oct 12, 2018143,025 milesAZ

MY NAME IS [XXX], SINCE YOUNG UNTIL NOW I HAD BOUGHT TOTAL 7 TOYOTA VEHICLES IN MY LIFE. MY TOYOTA SIENNA 2009 HAS PROBLEM WITH THE POWER SLIDE DOOR THAT IT OPEN AND CLOSE BY IT SELF A FEW TIMES WHILE I VACUUM THE RUG OF FLOOR TODAY. THE CAR WAS AT PARKED AND ENGINE IS OFF. ALSO I FOUND THE CABLES ON THE SLIDE DOOR HUNG OUT EXPOSED ON THE SIDE OF THE DOOR EDGE. PLEASE SEE PICTURE ATTACHED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Sep 17, 2018130,000 milesMI

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THEY WOULD WORK WITH HIM, BUT THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Electrical System
Filed Aug 21, 2018100,000 milesPA

SLIDING SIDE DOORS OPEN ON OWN. BUTTON FAILS TO ENGAGE PREVENTING DOOR FROM CLOSING. HAPPENED MULTIPLE TIMES AFTER PULLING INTO A PARKING SPOT AND PUTTING THE CAR IN PARK. BOTH TIMES IT HAS BEEN THE PASSENGER SIDE SLIDING DOOR.

Unknown or Other1 injured
Filed Aug 14, 2018105,000 milesIL

THE PASSENGER DOOR CABLE ASSEMBLY SNAPPED CAUSING THE DOOR TO SLAM SHUT ON MY CHILD'S LEG WHILE ENTERING THE VEHICLE. WE WERE PARKED IN A PARKING LOT, THE KEYS WERE NOT IN THE IGNITION. THE CAR WAS PARKED ON A SLIGHT DECLINE WITH THE REAR OF THE CAR SLIGHTLY HIGHER THAN THE FRONT. THE DOOR WAS NEVER ENGAGED TO CLOSE, IT SLAMMED SHUT ON ITS OWN.

Unknown or Other
Filed Jul 18, 201832,000 milesMD

VEHICLE ACCESSORY. I HAVE PURCHASED A HARMAR AL625 SCOOTER LIFT, PURCHASED THROUGH SPINLIFE (DON'T KNOW WHICH COMPANY IS RESPONSIBLE). THE INSTALLATION INSTRUCTIONS DO NOT MATCH THE HARDWARE PROVIDED, CREATING THE POSSIBILITY OF INJURY OR VEHICLE DAMAGE DUE TO INCORRECT INSTALLATION. SPECIFICALLY, THE INSTRUCTIONS CALL FOR USE OF 2 "MOUNTING BARS", USED TO AVOID DRILLING HOLES IN THE VEHICLE. ONLY 1 MOUNTING BAR WAS SUPPLIED, ALONG WITH OTHER HARDWARE TO APPARENTLY BE USED IN PLACE OF THE SECOND BAR. THIS IS POSSIBLY REQUIRED DUE TO THE 3RD ROW SEATING MOUNTS OF THE SIENNA. THERE ARE NO INSTRUCTIONS FOR MOUNTING THE ALTERNATE HARDWARE, NOR HAVE I BEEN ABLE TO FIND ANY ON THE HARMAR AND SPINLIFE WEBSITES. ATTEMPTS TO CONTACT BOTH COMPANIES HAVE SO FAR BEEN FRUITLESS.

Vehicle Speed ControlCrash
Filed May 20, 201880,000 milesMI

UNEXPECTED ACCELARATION WHILE ATTEMPTING TO PARK;LOW SPEED, BARELY MOVING. THE VEHICLE(2009 TOYOTA SIENNA LUNGED FORWARD AND HIT A PARKED VEHICLE CAUSING DAMAGED TO THE SIENNA AND THE PARKED VEHICLE.

Structure › Body
Filed Apr 27, 2018119,000 milesUT

PASSENGER SLIDING DOOR WON'T CLOSE WITH BOTH POWER MOTOR AND MANUALLY. IT'S STUCK OPEN. I CALLED TOYOTA CORPORATE OFFICES TO GET ASSISTANCE AND THEY STATED THAT THE WARRANTY ENHANCEMENT JUST EXPIRED 1 MONTH AGO. DO NOT KNOW HOW TO GET THE VAN DOOR UNSTUCK. IT JUST HAPPENED TODAY, OR I WOULD'VE CALLED 1 MONTH AGO. VERY FRUSTRATED, CANNOT DRIVE VEHICLE. IT HAPPENED IN MY DRIVEWAY, VEHICLE WAS STATIONARY.

Unknown or Other3 injured
Filed Mar 29, 2018CO

THE SLIDING DOORS OPEN AND CLOSE BUY A PUSH OF A BOTTON BUT WHEN SOMETHING GETS IN THE WAY THE DOOR STILL SHUT IT DOESN'T STOP MY 3 YR OLD DAUGHTER HAND WAS IN THE WAY WHEN THE DOOR WAS CLOSING BY TIME I GOT TO HER FINGERS WERE PINNED AN THIS HAPPEN TO MY SON MY SONS FRIEND HEAD U HAVE TO HIT THE DOOR TO STOP IT. I DON'T FEEL THAT IS SAFE AT ALL.

Structure › Body
Filed Mar 10, 2018225,600 milesMA

2009 TOYOTA SIENNA WITH POWER SLIDING DOORS. I BELIEVE THE CAUSE OF THIS ISSUE MAY BE A POORLY DESIGNED ROLLER HINGE FOR THE SLIDING DOORS. IF THE ROLLER HINGE FAILS AND BINDS, IT WILL CAUSE THE POWER SLIDING DOOR MOTOR AND/OR CABLE TO FAIL. PASSENGER SIDE POWER SLIDING DOOR BECAME STUCK, PARTIALLY OPEN, WITH MY HANDICAPPED SON INSIDE WHILE I WAS PARKED OUTSIDE HIS SCHOOL FOR DROP OFF. I OBSERVED THAT THE POWER DOOR CABLE WAS BROKEN. WHEN I ATTEMPTED TO PUSH THE DOOR OPEN TO GET MY SON OUT, THE ROLLER HINGE FAILED, COMING PARTWAY OUT OF ITS TRACK, AND THE REAR SIDE WINDOW SHATTERED, COVERING THE THIRD SEAT WITH BROKEN GLASS. A SMALL AMOUNT OF GLASS LANDED ON MY SON. I WAS FORCED TO CARRY HIM (13 YEARS OLD, APPROXIMATELY 75 LBS.) OUT FROM THE DRIVER SIDE SLIDING DOOR. THE DOOR WOULD NOT OPEN OR CLOSE SO I WAS FORCED TO HAVE IT TOWED TO THE DEALERSHIP FOR REPAIR. THIS IS THE SECOND TIME THIS HAS HAPPENED! IN 2015 AN ALMOST IDENTICAL SCENARIO TOOK PLACE IN MY DRIVEWAY, IN THIS EARLIER INSTANCE WITH THE DRIVER SIDE SLIDER DOOR FAILING AND SHATTERING THE DRIVER SIDE REAR SIDE WINDOW. FORTUNATELY, NO ONE WAS IN THE VEHICLE IN THAT CASE, EITHER. IN THE FIRST INSTANCE INSURANCE COVERED THE DAMAGE, WITH A $300 DEDUCTIBLE. A FEW MONTHS AFTER THAT WE PAID $1100 TO HAVE THE PASSENGER SIDE POWER DOOR MOTOR AND CABLE REPLACED AFTER THE CABLE BROKE. THIS RECENT FAILURE IS ESTIMATED TO COST BETWEEN $2000 AND $3000. AS YET, INSURANCE IS REFUSING TO PAY FOR ANYTHING EXCEPT THE BROKEN WINDOW.

Unknown or Other
Filed Mar 7, 2018127,000 milesNJ

THE REAR LEFT SLIDING DOOR DOES NOT LOCK WHEN SHUT. EVEN WHEN USED IN POWER MODE OR MANUAL. IT WILL SLIDE OPEN WHEN DRIVING DOWN THE ROAD ESPECIALLY ON TURNS. READING ONLINE IT SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE. THE DOOR LOCK ACTUATOR WILL NOT SECURE THE DOOR IN A LOCK POSITION NO MATTER WHAT YOU DO. THIS MAKES THE VEHICLE UNSAFE TO DRIVE FOR THE FEAR THAT SOMEBODY WILL FALL OUT WHILE DRIVING.

Air BagsCrash5 injured
Filed Mar 6, 201847,000 milesFL

CAR HAD UNEXPLAINED ACCELERATION. CAR HAD SOLENOID RECALL REPAIR. CAR WOULD SURGE FORWARD SLIGHTLY UNTIL ACCIDENT CAUSED IT TO GO OUT OF CONTROL. ALSO, TAKATA RECALL. CAR WAS FILLED WITH AIR BAG MATERIAL AND SIDE AIR BAGS CAUSED ALMOST FATAL INJURY TO MY WIFE AND SEVERE INJURY TO MY SON. CAR WAS TRAVELING ON SIDE STREET TRAVELING AROUND 30 MILES PER HOUR UNTIL IT SPED UP TO 68.4 MPH..

Electronic Stability Control (esc)Fire
Filed Jan 26, 2018115,000 milesIL

I WAS DRIVING MY SIENNA ON A 2 LANE TOWN ROAD AND WITHOUT WARNING SMELLED SMOKE. AS I WAS PULLING OVER CARS IN THE ONCOMING LANE WERE HONKING AT ME AS THEY SAW THE FIRE UNDERNEATH WHERE THE ENGINE IS. WHEN I PULLED OVER SMOKE ENTERED INTO THE CAR. I STEPPED OUT, HEARD A POP, AND NOW THE ENTIRE FRONT OF THE CAR WAS FULL ON FIRE. THE FIRE DEPARTMENT ARRIVED ON SCENE QUICKLY AND EXTINGUISHED THE FIRE. I FILED AN INCIDENT REPORT WITH TOYOTA. I RECEIVED A CALL FROM A MAN SAYING HE WAS HIRED BY TOYOTA TO INVESTIGATE THE FIRE AND REPORT BACK TO THEM. TO DATE, I HAVE RECEIVED ZERO COMMUNICATION FROM ANYONE AT TOYOTA REGARDING THIS SERIOUS MATTER.

Structure › Body
Filed Jan 7, 2018100,000 milesIA

DURING COLD WEATHER THE LIFT GATE WILL ENGAGE THE POWER CLOSE FEATURE AUTOMATICALLY BEFORE USER REQUESTS IT. NORMALLY THE POWER CLOSE IS INITIATED BY THE USER PULLING THE LIFT GATE DOWN. THIS IS A SAFETY ISSUE AS IT TAKES A GOOD AMOUNT OF FORCE TO STOP THE POWER CLOSE FEATURE. ONCE YOU HAVE STOPPED IT, THE DOOR WILL RAISE, AND THAN IT WILL JUST BEGIN THE POWER CLOSE AGAIN. SOMETIMES THE DOOR WILL IMMEDIATELY BEGIN TO CLOSE ONCE IT HAS BEEN RAISED, OTHER TIMES IT WILL WAIT FOR A SHORT PERIOD OF TIME BEFORE DOING SO. ONCE IT STARTS CLOSING YOU HAVE TO MOVE VERY QUICKLY TO AVOID BEING TRAPPED BY THE DOOR. THIS OCCURS WHEN THE VEHICLE IS STOPPED. IT MAKES NO DIFFERENCE IF THE VEHICLE IS RUNNING OR NOT, NOR IF THE VEHICLE IS PARKED ON A SLOPE OR FLAT SURFACE.

Structure › Body
Filed Dec 20, 2017OH

SLIDING DOOR BECOMES INOPERABLE. WILL NOT OPEN.

Structure › Body
Filed Dec 9, 2017102,000 milesMN

THE ELECTRICALLY-POWERED SLIDING REAR DOOR ON THE PASSENGER SIDE FAILED IN THE CLOSED POSITION BECAUSE THE CABLE DESIGNED TO DO THIS TASK HAD RUSTED THROUGH AND SNAPPED. THIS IS A KNOWN ISSUE, BUT TOYOTA HAS REFUSED TO COVER IT. THE DOOR CANNOT BE MOVED BECAUSE THE CABLE HAS WOUND ITSELF UP INSIDE THE DOOR. THIS CAN TRAP THE OCCUPANTS INSIDE THE REAR OF THE VEHICLE IN AN EMERGENCY. THIS MAKES THE SIENNA UNSAFE.

Tires
Filed Nov 10, 2017217,664 milesGA

HAD FIRESTONE AUTO CARE INSTALL 4 BRAND NEW TIRES ON VEHICLE AT 9AM ON 11/3/17. THAT AFTERNOON WHILE TRAVELING ON INTERSTATE LEFT FRONT TIRE BLEW OUT. TOOK VEHICLE TO FIRESTONE NO INDICATION THAT VEHICLE HAD HIT SOMETHING AND NO PUNCTURES IN TIRE. FIRESTONE REPLACED THE TIRE. ON 11/717 WHILE TRAVELING ON LOCAL ROAD THE LEFT REAR TIRE SUDDENLY LOST ALL AIR AND WENT FLAT. ONCE AGAIN NO INDICATION THAT THE VEHICLE HIT ANYTHING AND NO PUNCTURES IN TIRE. I DEMANDED A FULL REFUND FROM FIRESTONE WHICH THEY AGREED TO PROVIDE. I TOOK THE VEHICLE ELSEWHERE AND HAD TIRES REPLACED WITH A DIFFERENT BRAND.

Electrical System
Filed Nov 6, 2017135,000 milesOH

IN LATE 2016, THE DRIVER SIDE REAR SLIDING DOOR POWERED CABLE/MOTOR ASSEMBLY BROKE. IN APRIL 2017, THE PASSENGER SIDE REAR SLIDING DOOR POWERED CABLE/MOTOR ASSEMBLY BROKE. TOYOTA REFUSES TO COVER THE COSTS OF THE REPAIR. THE DOOR IN 2017 BROKE JAMMED IN THE OPEN POSITION, REQUIRING ASSISTANCE TO CLOSE IT TO GET HOME WITH CHILDREN IN THE CAR. ONCE CLOSED, THE DOOR WOULD NOT OPEN, CAUSING A SAFETY CONCERN. THE VEHICLE WAS IN A PARKING LOT WHEN THIS OCCURRED.

Unknown or Other
Filed Nov 2, 2017124,250 milesMN

SLIDING DOOR CABLES SNAPPED NOT ALLOWING THE SIDE DOORS TO OPEN. THIS IS A SAFETY CONCERN NOT ALLOWING OCCUPANTS TO EXIT THE VAN IN AN EMERGENCY.

Structure › Body
Filed Oct 31, 2017110,000 milesIN

POWER SLIDING DOOR MALFUNCTION DISABLING THE USE OF A SLIDING DOOR. THE CABLE THAT MOVES THE SLIDING DOOR BROKE MAKING THE DOOR INOPERABLE. A CLEAR SAFETY HAZARD BY ELIMINATING A POINT OF ACCESS OR REGRESS.

Electrical System
Filed Oct 20, 2017123,500 milesMN

PASSENGER SIDE SLIDING DOOR STOPPED WORKING AND THE BEEPER IS ON AT ALL TIMES. LOCAL DEALER STATED THAT THE COST OF REPAIR WOULD BE UP TO $3300.00. IS THERE A MORE COST EFFECTIVE OPTION FOR ME?

Engine
Filed Oct 19, 2017150,000 milesWI

I HAD A CATASTROPHIC OIL LEAK ALL OVER MY DRIVEWAY AND GARAGE. RESEACHED HISTORY OF THIS TYPE AND FOUND IT WAS IT WAS A RUBBER HOSE ASSOCIATED WITH OIL TRANSFER (ALSO CALLED THE V V T 1 ACTUATOR HOSE. A VOLUNTARY RECALL ON THIS PART ENDED IN 2013. I WILL HAVE IT FIXED BY A LOCAL CAR REPAIR SHOP BUT IF THIS IS A KNOWN PART FAILURE FOR YEARS, WHY WOULD TOYOTA NOT MAKE A MANDATORY RECALL OF THIS FAULTY PART? MY 2009 TOYOTA SIENNA WHICH I JUST PURCHASED 2 MONTHS AGO WILL NOW HAVE A MAJOR CAR REPAIR.

Unknown or Other
Filed Oct 16, 2017DC

2009 TOYOTA SIENNA WITH MILEAGE LESSER THAN 110,000. THE LEFT SLIDING DOOR WONT OPEN. LOOKED AT THE TOYOTA WEB SITE AND FOUND OUT THAT ITS PART OF THE VEHICLE WARRANTEE AS LONG AS ITS MILEAGE IS LESSER THAN 120,000. *NF THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. UPDATED 10/17/2017*JS

Structure › Body
Filed Oct 12, 2017130,000 milesMA

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE DRIVER'S SIDE POWER SLIDER DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WOBURN TOYOTA (394 WASHINGTON ST, WOBURN, MA 01801 (781) 933-1100) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CABLES WERE SNIPPED, MAKING THE DOORS MANUAL. THE CONTACT STATED A FEW MONTHS LATER, THE PASSENGER SIDE SLIDER DOOR INADVERTENTLY OPENED AND CLOSED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

Structure › Body
Filed Sep 29, 201768,000 milesPA

THE CABLE IN THE REAR PASSENGER SLIDING DOOR FOR THE MINIVAN BECAME FRAYED/RUSTED AND SNAPPED, CAUSING A LONG METAL CABLE TO BE HANGING OFF THE DRIVER SIDE OF THE VEHICLE (POSSIBLY COULD HAVE HIT OTHER CARS) AND THE DOOR NO LONGER WORKS. THE CAR WAS STATIONARY (CLOSING DOOR) WHEN THIS HAPPENED. THE DOOR WAS HARD TO OPEN/CLOSE BEFORE THIS HAPPENED, AND THEN THE CABLE JUST BROKE ONE DAY. TOYOTA HAS A "WARRANTY ENHANCEMENT" FOR THIS ISSUE FOR MODELS THROUGH 2007, BUT ARE SAYING THEY WILL NOT COVER IT FOR THE EXACT SAME ISSUE IN A 2009 SIENNA, DESPITE EVIDENCE I'M FINDING ONLINE THAT MANY OF THE 2008S AND BEYOND ARE HAVING THE ISSUE.

Engine
Filed Sep 11, 2017154,000 milesCT

THE OIL COOLING HOSE POPPED WHILE DRIVING CAR. APPARENTLY THERE WAS A RECALL/SERVICE BULLETIN FOR THIS ISSUE INVOLVING OTHER TOYOTA AND LEXUS VEHICLES. FOR SOME REASON THERE WAS NONE ISSUED FOR THIS VEHICLE. NOW THERE IS ENGINE DAMAGE. TOYOTA DROPPED THE BALL ON THIS ONE. THEY NEED TO BE HELD LIABLE FOR THE DAMAGE.

Steering
Filed Sep 5, 2017SC

A DEALERSHIP INSPECTION ON AUGUST 30, 2017, ON MY 2009 SIENNA VAN WITH 76,096 MILES ON IT I WAS TOLD THE POWER STEERING UNIT WAS LEAKING AND NEEDED TO BE REPLACED. THE COST WOULD BE 1014.98 PLUS ALIGNMENT, SHOP FEES, AND TAXES. MY DAUGHTER HAS A 2010 SIENNA VAN WITH OVER 100,00 MILES AND HAS NOT HAD THAT PROBLEM. SOMETHING IS AMISS WITH TOYOTA AND THEIR STEERING SYSTEM. I HAVE DONE SOME RESEARCH AND FOUND THAT THE STEERING LEAKAGE SEEMS TO BE A COMMON.

Electrical System
Filed Aug 17, 2017125,000 milesMN

POWER SLIDING DOOR CABLE FAILURE THAT PULLS THE DOOR OPEN. NINE OPENED ABOUT 6 INCHES THEY STOPPED AS IF IT HIT SOMETHING. HAD TO BREAK THE CABLE TO GET DOOR OPEN

Unknown or Other
Filed Jul 27, 2017PA

POWER SLIDING DOOR CABLE ASSEMBLY HAS BROKEN. THIS ISSUE HAS BEEN REPORTED IN MULTIPLE MODEL YEARS FOR THE TOYOTA SIENNA, AND THERE WAS A WARRANTY EXTENSION PUT IN PLACE TO REPLACE ANY ON SIENNAS THAT ARE A MODEL YEAR OF 2007 OR OLDER. THERE SHOULD BE A WARRANTY EXTENSION FOR 2008 AND NEWER SINCE THE ISSUE STILL APPEARS IN THESE MODEL YEARS.

Unknown or Other
Filed Jul 20, 2017110,000 milesNY

MY 2009 SIENNA NO LONGER HAS SIDE DOORS THAT ARE OPERATIONAL. ON BOTH SIDE DOORS THE SLIDING CABLE IS BROKEN AND THE CABLE ASSEMBLY NEEDS TO BE REPLACED. THIS IS A KNOWN DEFECT THAT FOR SOME UNKNOWN REASON IS NOT COVERED BY TOYOTA'S WARRANTY ENHANCEMENT POLICY POL12-02, SINCE ALTHOUGH MY SIENNA HAS ONLY 110,000 MILES IT IS NOT WITHIN THE MODEL YEARS 2004 TO 2007. THERE IS NO REASONABLE EXPLANATION WHY MY 2009 SIENNA, WHICH HAS THE SAME CABLE DEFECT AS THE 2004 TO 2017 MODELS, WOULD NOT BE SUBJECT TO THE WARRANTY ENHANCEMENT. THE LACK OF WARRANTY COVERAGE LEADS TO A DANGEROUS SITUATION AS MY PASSENGERS (TWO YOUNG DAUGHTERS MUST EXIT THE CAR THROUGH THE TRUNK. MOREOVER, THE CONDITION PREVENTS ME FROM USING THE CAR AS INTENDED. I AM THE OWNER OF 4 TOYOTA VEHICLES AND AM VERY DISAPPOINTED IN THE POOR QUALITY OF MY SIENNA. I HAVE TRIED TO CONVINCE THE DEALERSHIP (I MET WITH PENN TOYOTA IN NY) AS WELL AS TOYOTA MOTOR CORPORATION (I SPOKE WITH PAM G BY PHONE) TO REMEDY THE SITUATION BUT TO NO AVAIL.

Complaints 1-50 of 207, newest first, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
202038210Routine
201946700Routine
201872700Routine
20171571040Routine
201676510Routine
2015233670Above average
2014163620Routine
2013183610Routine
2012247940Above average
20116151470Above average
2010172821Fatalities reported
2009 — this page2071030Above average
2008429940Above average
20073641062Fatalities reported
20061,0171121Fatalities reported
20051,1301281Fatalities reported
20042,0621082Fatalities reported
2003105120Routine
2002181140Routine
2001180202Fatalities reported
2000363140Above average
1999215341Fatalities reported
1998294330Above average
19972000Routine
19963000Routine

Compare every Sienna year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 18, 2017. Source: NHTSA Office of Defects Investigation.