“Tl* the contact owns a 2011 toyota sienna. While driving between 30-35 MPH, the contact's vehicle was struck by another vehicle on the passenger side. The air bags failed to deploy. The contact and her fourteen year old daughter were injured as a result of the crash. The contact was driving and her daughter was seated on the passenger side.”
Owner complaint, filed Dec 1, 2017 at 97,000 miles
“Tl* the contact owns a 2011 toyota sienna. While at a stop sign, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy. A police report was filed. The vehicle was towed to an independent mechanic (wilbank's body shop located at 263 willingham ave, baldwin, ga 30511; (706) 778-2951). The contact sustained a head injury that did not require medical attention.”
Owner complaint, filed Jul 10, 2017 at 80,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened
Complaints about the 2011 Sienna peaked in 2017, with 178 filed that year. Owners had filed 9 complaints about the airbags before the first recall that covers it, 16V340000 in May 2016; 192 more have come in since. In 2026 owners filed 9 so far.
14 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module19V741000
Filed Oct 17, 2019928,220 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags › Frontal › Passenger Side › Inflator Module19V005000
Filed Jan 9, 20191,299,448 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Filed Nov 29, 2016744,437 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
Risk. If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
Remedy. Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.
Seats › Front Assembly › Seat Heater/Cooler16V396000
Filed Jun 2, 20167,749 vehiclesSoutheast Toyota Distributors, LLC
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Risk. If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy. SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Air Bags › Frontal › Passenger Side › Inflator Module16V340000
Filed May 23, 20161,754,517 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Seats › Front Assembly › Seat Heater/Cooler14V743000
Filed Nov 19, 20143,233 vehiclesSoutheast Toyota Distributors, LLC
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Risk. Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy. SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Filed May 22, 2014419,520 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Risk. If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy. Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Filed Apr 9, 20137,525 vehiclesSoutheast Toyota Distributors, LLC
Defect. Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Risk. An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy. Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Filed Jan 16, 20133,235 vehiclesSoutheast Toyota Distributors, LLC
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Risk. If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy. Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Filed Nov 30, 2011210,000 vehiclesToyota Motor Engineering & Manufacturing
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 THROUGH 2012 SIENNA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 110, "TIRE SELECTIONS AND RIMS." THESE VEHICLES DO NOT MEET THE REQUIREMENT FOR DISPLAYING THE CORRECT VEHICLE CAPACITY WEIGHT AS THE RATED LOAD FOR THE COMBINATION OF CARGO AND OCCUPANTS.
Risk. INCORRECT INFORMATION ON THE VEHICLE PLACARD MAY LEAD TO TIRE OVERLOADING AND POSSIBLY CAUSE TIRE FAILURE INCREASING THE RISK OF A CRASH.
Remedy. TOYOTA WILL NOTIFY OWNERS, AND WILL PROVIDE A REMEDY WHEN IT IS AVAILABLE. TOYOTA WILL MAIL OUT A CORRECTED PLACARD TO CUSTOMERS ALONG WITH REVISED OWNER MANUAL INFORMATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2013. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Filed Nov 22, 2011518 vehiclesSoutheast Toyota Distributors, LLC
Defect. SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010-2011 COROLLA VEHICLES EQUIPPED WITH A NON-TOYOTA, BLUE TOOTH HANDS FREE DEVICE OR NAVIGATION UNIT AND CERTAIN MODEL YEAR 2011 TOYOTA SIENNA VEHICLES EQUIPPED WITH A NON-TOYOTA, OVERHEAD ENTERTAINMENT SYSTEM AND/OR BLUETOOTH HANDS FREE DEVICE. THERE IS A POSSIBILITY THAT THE FRONT A-PILLAR TRIM PANEL RETENTION CLIP MAY HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE AFTERMARKET ACCESSORY.
Risk. A DAMAGED A-PILLAR TRIM PANEL RETENTION CLIP MAY ALLOW THE TRIM PANEL TO COME LOOSE AND INJURE AN OCCUPANT IN THE EVENT OF A CRASH.
Remedy. DEALERS WILL INSPECT THE A-PILLAR TRIM PANEL RETENTION CLIP AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2011. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Filed Jun 1, 201150 vehiclesToyota Motor Engineering & Manufacturing
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 VENZA AND SIENNA PASSENGER CARS MANUFACTURED FROM MARCH 7, THROUGH MARCH 10, 2011. THERE IS A POSSIBILITY THAT THE FRONT, RIGHT, DRIVE SHAFT MAY BREAK DUE TO INSUFFICIENT HEAT TREATMENT.
Risk. SHOULD THE DRIVE SHAFT BREAK DURING VEHICLE OPERATION, THE VEHICLE WILL LOSE POWER WITHOUT PRIOR WARNING. LOSS OF MOTIVE POWER WITHOUT WARNING MAY INCREASE THE RISK OF A CRASH.
Remedy. TOYOTA WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE DRIVE SHAFT, AND, IF THE DRIVE SHAFT IS IDENTIFIED AS ONE THAT MAY NOT HAVE BEEN CORRECTLY MANUFACTURED, IT WILL BE REPLACED WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL BEGAN ON JUNE 22, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Service Brakes, Hydraulic › Pedals and Linkages10V620000
Filed Dec 13, 201094,126 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 SIENNA VEHICLES. THE BRAKE STOP LAMP SWITCH IS MOUNTED ON A SMALL BRACKET WELDED ON THE LEFT SIDE OF THE SERVICE BRAKE PEDAL SUPPORT ASSEMBLY. DUE TO ITS PROXIMITY TO THE PARKING BRAKE PEDAL, IN LIMITED CIRCUMSTANCES THE STOP LAMP SWITCH BRACKET COULD BE DAMAGED BY THE OPERATOR'S FOOT DURING PARKING BRAKE APPLICATION.
Risk. THIS COULD RESULT IN BRAKE DRAG WITH ASSOCIATED BRAKE NOISE, VIBRATION, AND/OR ILLUMINATION OF THE BRAKE WARNING LIGHT. BRAKING EFFECTIVENESS COULD BE REDUCED INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE BRACKET ASSEMBLY FREE OF CHARGE. TOYOTA PLANS TO MAIL AN INTERIM OWNER NOTIFICATION IN THE MIDDLE OF JANUARY 2011, TO ADVISE OWNERS OF THE RECALL. A SECOND LETTER WILL BE MAILED WHEN PARTS ARE AVAILABLE TO COMPLETE REPAIRS. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Filed Feb 3, 2010153,418 vehiclesSoutheast Toyota Distributors, LLC
Defect. SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk. A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
All 14 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2011 Sienna.
Desiccated Air Bag Inflator RuptureEngineering analysis EA21002Open
Opened Sep 17, 2021airbags
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at …
Technical service bulletins
372 on file
Repair instructions the manufacturer sent its dealers for the 2011 Sienna. Not recalls: the fix is usually free only while the car is under warranty.
equipment 124body and frame 69engine 34electrical system 31seats 29door locks and latches 16airbags 11brakes 10
Region Email: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.
Region Letter: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.
Dealer Email: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.
Dealer Package: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request …
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service …
CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Toyota?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with …
Region Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed.
Showing the newest 6 of 11 bulletins about the airbags, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2011 Toyota Sienna VAN AWD
★★★★★
★★★★★
★★★★★
★★★★★
13.9%
2011 Toyota Sienna VAN FWD
★★★★★
★★★★★
★★★★★
★★★★★
13.9%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Exterior Lighting
Filed Oct 15, 2026ND
This vehicle has the dash cluster light up as soon as the key is turned on. It does not have automatic headlights which turn on when it is dark outside. Due to the nature of the dash cluster lighting up and the daytime driving lights being automatic to turn on, it is very easy to drive off down streets with street lights completely unaware that there are no taillights or clearance lights on. The dash is lit up, so that is not an indication. The driving lights are on, so you can see enough to drive. I am aware of this now, but in the last week I have observed 3 vehicles driving around with no lights on in the dark because of the same reason. These modern cars with the automatically lighted dash clusters are causing people to lose all ability to assess whether the vehicles lights are on. It is not a question of automatic headlights/taillights, its a question of designing the interior of the vehicle to give the operator a hint that he hasn't turned on a specific safety feature. This agency has implemented so many other mandatory things related to safety (automatic tire pressure monitoring, automatic braking, backup cameras, etc.) and you forget the most basic things. You burden the cost of the cars with automatic systems to protect the people on the road but you forget how they can breed complacency in the drivers of the vehicles. You don't want distracted driving, but it is fine to have to search a touch screen on the vehicle to find the most basic controls for HVAC? If you are
Unknown or Other
Filed Sep 9, 2026MD
No accident t door on the rear passenger side will not open I have tried everything and it just will not budge. This is a safety hazard because in the case of an accident or emergency, the door cannot be opened. It will not move manually or automatically.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Sep 9, 2026202,000 milesCA
Odometer Fraud. The contact purchased a 2011 Toyota Sienna. The vehicle was a private sale. The contact stated that at the time of purchase, the mileage was 102,694. The contact later discovered a mileage discrepancy in a Carfax report, which indicated that the mileage was previously recorded at approximately 202,000. The contact also stated that the contact was provided a different VIN at the time of purchase. The contact stated that the mileage recorded on the different titles was inconsistent. The contact reported the issue to the local State Police.
Unknown or Other
Filed Jul 31, 2026VA
I have a flat tire the other day, and I try to put the spare tire on but it's gone. The spare tire's cable holds the spare tire under the car got corroded and broke. The spare tire is gone. It has lost some where on the road that I have not aware. I checked there is a recall for this. I called the toyota service but they said the VIN number is not on the recall list.
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Jul 9, 2026KY
The glide pins in the calipers came loose and one of the pins fell out (left front drivers side). As a result it caused the caliper to seize and smoke. It got hot and mangled the lower left control arm bushing. I bought a new glide pin and that one stayed it, but the right side (original part) came loose again, even after tightening it. We replaced the calipers with a different brand and it had no issues.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Jun 15, 2026300,000 milesTX
Odometer Fraud. The contact purchased a 2011 Toyota Sienna. The contact discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase in 2025, the mileage was 110,000. The contact stated that a Carfax report indicated that the mileage was 300,000.
Latches/Locks/Linkages › Doors › Latch
Filed Apr 22, 2026200,000 milesIL
The contact owns a 2011 Toyota Sienna. The contact had received notification of NHTSA Campaign Number: 16V858000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the repair was not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the power sliding door unexpectedly opened while driving on a local roadway. The vehicle was not repaired. The approximate failure mileage was 200,000. VIN tool showed no open recall.
Electrical System
Filed Apr 17, 2026TX
The catalyst, the Evap and the EGR/VVT
Air Bags
Filed Feb 4, 20269,999 milesVA
The contact owns a 2011 Toyota Sienna. The contact stated that the air bag warning light was intermittently illuminated while driving. The contact stated that the warning light turned off while restarting the vehicle. Additionally, the contact stated that the sliding doors failed to function automatically and required to be opened or closed manually. The contact stated that while attempting to open the front driver's side door in icy and snowy weather, the door made an abnormal cracking sound and failed to open. The contact stated that the passenger's side door made an abnormal cracking sound but opened as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 9,999.
Wheels
Filed Nov 17, 2025MD
Vehicle: 2011 Toyota Sienna XLE VIN: [XXX] Mileage: ~204,800 Incident Date: [XXX] Recent Service: Oil change, tire rotation, brake inspection, and multipoint inspection performed on November 10, 2025 at Fitzgerald Toyota Gaithersburg (Maryland). Description of the Defect: On [XXX] while driving with my child in the vehicle, my 2011 Toyota Sienna experienced a sudden and dangerous failure. A strong burning smell entered the cabin, the ABS warning light illuminated, and then wheels locked up while the vehicle was in motion. At the same time, the steering wheel locked, making the vehicle impossible to steer. The engine immediately lost power and shut down in the middle of the roadway. The vehicle would not restart and had to be towed. This failure occurred four days after dealership service at Fitzgerald Toyota Gaithersburg, which included an oil change, tire rotation, and brake inspection. The dealership initially claimed the failure was due to a “dead battery,” and the following day changed the explanation to a “shorted alternator.” A weak battery or alternator failure does not explain a mechanical wheel lock or steering wheel lock while driving. The dealership has refused to provide diagnostic documentation or photographs of the components involved. This incident presents a significant safety hazard, and if it had occurred at highway speeds, it could have resulted in a severe crash. I am reporting this to request investigation into a potential safety defect involving the stee
Fuel/Propulsion System
Filed Oct 23, 2025WA
Catalizador caUsando bajas emisiones, consecuencia encendido de codigos de luz de advertencia de tablero como luz indicadora de falla (Check Engine). LUZ DE ADVERTENCIA ABS. LUZ INDICADORA DE DERRAPE VSC-TRAC Y LUZ DE ADVERTENCIA DE PRESION DE NEUMATICOS. AL VIAJAR POR CARRETERA SIMPLEMENTE SE APAGO Y SIN PODER TENER CONTROL DE LA MISMA DICHA FALLA CAUSO QUE YA NO ENCENDIERA AL TENER QUE SOLICITAR GRUA PARA EL ARRARSTRE DE LA UNIDAD HASTA LA AGENCIA DE TOYOTA EN CORDOBA VERACRUZ. SEGURO SOLO INTERVINO CON EL ARRASTRE DE LA UNIDAD. PERO LA SIENNA A LLEVADO HASTA EL DIA DE HOY Y FECHA PRESENTE TODOS LOS SERVICIOS DE AGENCIA POR LA CUAL SE LLEVO DE INMEDIATO, PERO CON LA NOVEDAD ES QUE NI LA MISMA AGENCIA LE A PODIDO QUITAR LA FALLA. NO TIENEN NI LA MENOR IDEA DE LA CAUSA. SU SOLUCION SEGUEN ELLOS ERAN LOS INYECTORES PERO LA CAMIONETA VOLIVIO A HACER LA MISMA FALLA Y LA AGENCIA NO DA GARANTIA DE SU MANO DE OBRA. SOLO AUMENTA EL GASTO EN REFACCIONES SIN SOLUCIONAR LA FALLA.
Unknown or Other
Filed Jul 1, 2025IA
Both of the cables on my power doors have snapped now. Turned off switch & have been doing doors manually. The rear passenger side one doesn't like to slide and doesn't open fully.
Structure › Body
Filed Apr 29, 2025WA
Leaking water into passenger side during rain. Many have reported the same issue. Seems to be some loose seals on the roof.
Engine
Filed Apr 9, 2025KY
I just but this car but I think the seller changed the mileage on it.
Latches/Locks/Linkages › Doors › Latch
Filed Mar 19, 2025135,000 milesMD
The contact owns a 2011 Toyota Sienna. The contact stated that while driving 55 MPH, the rear driver's and passenger's power sliding doors failed to latch securely and opened while driving. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (Structure), but the failure persisted. The vehicle was taken to the dealer, who determined that the power sliding door motor, cable, and door lock actuators needed to be replaced. The dealer had to zip-tie the power sliding doors to keep the doors closed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 135,000.
Structure
Filed Nov 12, 2024146,000 milesMA
The contact owns a 2011 Toyota Sienna. The contact stated that the rear driver's side sliding door had failed to close or latch securely while closing the door manually or while using the power door switch button. The vehicle was taken to C&C Auto, where the door motor and belt were replaced, and other unknown repairs were performed. The door was repaired. Additionally, the contact stated that the rear passenger's side sliding door had failed to open and close as needed. The contact stated that the door was currently closed and would not open. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be repaired under NHTSA Campaign Number: 16V858000 (Structure); because the VIN was not included in the recall. Additionally, the contact stated that the TPMS had failed to function as needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 146,000.
Unknown or Other
Filed Aug 5, 2024OH
Rear ac system the line is too close to the rear tire which was replaced once yet it is so close it gets friction and wears a hole in the line . Dangerous for people in the rear that may be inhaling a/c vapor while ac is running with a leak . Also bad for environment. There is no clearance the tire is almost right on the line so when you hit a bump you are rubbing it . Repair man says he has had to repair several lines more than once because of them being placed too close to the rear tire . Date below is third time this happened same vehicle. First was in 2016 second was 2018
Structure › BodyCrash
Filed Jul 29, 2024TX
I was pulling my 2011 Toyota Siena into a parking space. My foot was on the brake and the car was going about 5 mph. The car made a slight sound, along with a perceptible yet small physical shift, and (while my foot was on the brake) independently accelerated with tremendous force. It was like it was ignited. The car hit a concrete pole and was totaled. The acceleration over-rode the brake. No one was hurt. The concrete pole averted what could have been a catastrophic accident, had we hit pedestrians, or had we rear ended a car or truck on the freeway. The brakes failed as the car jumped into independent acceleration. My safety and the safety of my passenger were both at risk. As I said, in a different situation, we might have hit pedestrians, or gone through the wall of the grocery store and hit customers. The concrete pole saved us and others. The mechanic at the service center where the car was towed said it was impossible to discern if there had been a failure in the system of the car - though clearly both my passenger and myself experienced that failure in the car's ability to override an independent, forceful acceleration not caused by the driver. There was no warning of any kind. On the Edmunds site, there are many, many testimonials by other drivers of the Toyota Siena of similar, frightening experiences of independent acceleration. It is terribly dangerous and should be investigated. If there is not a recall on this vehicle, there should be. This is a potentially cat
Unknown or Other
Filed Apr 24, 2024KS
Sliding door does not open or close automatically. I think there was a recall for this issue
Structure › Body › Door › Hinge and Attachments
Filed Jan 29, 2024125,000 milesPA
The contact owns a 2011 Toyota Sienna. The contact stated while parked on a slight hill, her granddaughter opened the power sliding door to enter the vehicle however, the door did not latch or lock in place, causing the door to close independently while her granddaughter was entering the vehicle. The vehicle was not taken to the dealer but was previously repaired under a Toyota Customer Support Program where two hinges for the power sliding door were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
Engine
Filed Nov 11, 2023IN
Driving down highway noticed white smoke coming from car. Exited highway and warning light then came on saying engine oil low. Stopped van immediately on side of the road and had it towed. Appears the oil coolant line burst which is a known issue on these vehicles after google searching, but was never made aware. Always completed all recalls. Extremely dangerous especially with children in car.
Unknown or Other
Filed Oct 24, 2023IL
Passenger slidding door opens while driving . My child was in the back seat & could have been thrown out of the minivan Contacted Toyota recall was fixed Sept 6, 2017. Happened last week again 10/17/23, contacted Toyota and dealership will not do anything customer support program extension ended . This is a Toyota issue should be covered , there was a recall on this issue . Toyota says my responsibility to fix , this is unacceptable, the slidding doors are an issue with Toyota .
Unknown or Other
Filed Sep 11, 2023IN
My passenger side sliding door began to jerk when closing with power button. The next day the cable completely snapped and it no longer opens at all. My driver side sliding door constantly opens and sometimes does not stay closed. I can hear the lock roll and it automatically unlocks itself. There was previously a recall on these doors completed I'm afraid I still have defective parts.
Steering
Filed Jun 14, 2023NC
Power steering light came on while driving causing the steering system to lose power suddenly. Almost got into an accident because I couldn't effectively turn the wheel. Mechanic inspected and found the steering motor was bad and that CPU needed to be replaced costing almost $4000 in repairs. Now my car is not driveable unless this is fixed. Car has only 140k miles. This is a VERY common problem with Toyota Siennas around these model years
Steering
Filed Nov 7, 2022IL
The intermediate shaft makes a clunking noise when turning the steering wheel.
Structure › Body
Filed Oct 5, 2022TX
I have a Toyota Sienna 2011 XLE for 4 years and both doors stops randomly when opening and closing. My daughter was stuck in the car at least 10 times. She afraid to use the car because she repeatedly in danger of falling, the beep sound comes and the door stops suddenly. I used to drove my car leaving my door open once, because the door stuck and I couldn’t realize till I drove. I was lucky, my door didn't hit anyone or any car in the parking lot. The people were looking at my car with scary eyes. Obviously, It creates a safety risk for my family and the people around me. Because a lot of people have the same door problem, I informed Toyota. They responded, they have an extended coverage for the Power Sliding Door Cable Sub-Assembly but it’s expired on 09/16/2021. They know the problem and solved it temporarily without informing the owners and now they said, it’s over, you need to pay it. I am not asking for my seat covers replaced. It’s definitely a security issue, a suddenly stuck door can harm/kill passengers and people around. Toyota knows the problem but refuses to solve it. I don’t want to drive this car with knowing the risk of hurting anyone especially my 6 years old daughter. It’s so shame one of the biggest companies of the world produces risky cars and they continue to sell them with knowing. They shouldn’t risk the people in United States easily like that.
Power Train
Filed Sep 19, 2022WI
Viscous coupling bearing making significant noise. Potentially hazardous if the issue causes the drivetrain to lock up.
Structure › Body
Filed Aug 3, 2022TX
Like other Toyota Sienna owners, our backseat power doors stopped working. It doesn't close or open. I am really afraid of if we make an accident and can't open the door to move out my child safely. It's a common error in Toyota Sienna s .
Unknown or Other
Filed Apr 10, 2022MD
Left sliding door cable was snapped while tried to open the door itself . I got out of the van then took a close look at door . After saw what happen to door then realized it was cable that got jammed in the door end up ripping the cable . I had to do manual way of opening the sliding door .
Tires
Filed Mar 15, 2022VA
About two weeks after getting all new tires installed at Costco, the driver side rear tire blew out. I was driving about 50 MPH on a dry road with no debris in sight. The blowout gash was in the middle of the tire, not on the sidewall.
Fuel/Propulsion System
Filed Feb 2, 2022GA
The VSC and tract light stay on all the time. The Ford dealer I purchased the Van from said they had it fixed. I took it back and i was told to buy a new gas cap which I did from a Toyota dealer in my area. The light came on again. I took it back and was told it had an exhaust leak and it won't hurt the van. But I could bring it back for starting at $ 200.00 and have a leak test done on the Van, but it would take hours. Since then I've had cleaner run thru the system but the lights stay on all the time. Is this a safety hazard because its an exhaust leak? Can you please assist in the repair information before I spend hundreds of dollars chasing the problem. Thank You so much..... [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Structure › Body
Filed Jan 26, 2022IL
Safety issue: can't open gas door, can't open sliding door Gas door cover on the driver's side will not completely latch (faulty hinge issue? ) which prevents the sliding door from opening. Sliding door has issues in moving back and forth. Apparently there was a recall for this issue and I was never notified. When I researched the issue, I found that there was a recall but because my recall is just out of the 10 year time frame, Toyota states they won't pay for the repair of the faulty mechanism and that I have to pay for it out of pocket. Considering there has been a pandemic for the since March 2020, it's hard to believe that they wouldn't honor the repair when I called about it in December. I made a phone complaint to Toyota at the end of December 2021 and no one has returned my call.
Service Brakes
Filed Jan 17, 2022WA
The brake pedal assembly fell off while driving. Due to this the driver was unable to stop the car by applying brakes. The driver let the car slow down by itself a little before applying parking brakes to bring the car to a complete halt. In this process, the driver crossed three set of lights, which were fortunately green. Two of the lights were school-crossings. The safety of pedestrians, other cars on the road and the driver themselves were at risk. It was purely by chance that they were able to stop the car before any collision. The van is now at a repair shop. The experts at the repair shop said this is NOT normal. They have asked to raise a complaint to ensure that Toyota checks out the possibility of this occurring in other vehicles of the same model / year. There were no warnings before this incident happened.
Unknown or Other
Filed Nov 13, 2021NJ
Before June 4, 2020 my Sienna started having intermittent alerts regarding rear hatch alarms: interior lights blinking, dash display alert, & LCD alert. Bumpy roads and turns caused the alerts. I brought the van to a Toyota dealer on 6/4/2020 and the dealer could not reproduce the problem. Since then the alerts became constant, no longer intermittent. I had the 3rd row seats in use I became very concerned that rear hatch could open at any time with potentially a dangerous situation for the grandchildren. I brought the Sienna to another Toyota Dealer for service (11/1/2021)and described the ongoing problem and safety concerns. The Service Agent checked the Sensor Door Recall for the Sienna and informed me that this malfunction was NOT covered under the recall, although it triggers the sensor door alarm. He informed me that there would be a $142 Diagnostic Fee plus parts and labor to correct the problem. I told him that I removed the rear hatch interior panel and disconnected the door lock control so I could drive the car without the alarm distraction. I researched buying the Trunk Lock Actuator (Dorman Part # 931873, Rock Auto Parts $193.82 Tax & shipping) for self replacement. All that was needed was a 10mm socket to remove & replace 3 bolts and reconnect the electric connector and replace the panel. I completed this repair myself in less than 1/2 hour. I feel that this is a SERIOUS SAFETY ISSUE and should be included under the sensor recall directive - or a new recall direct
Electrical System
Filed Nov 8, 2021NH
I have complained about both rear sliding doors acting erratically for almost 3 years. These doors were under a recall, as they sometimes were overloaded and would cause the fuse to blow and the door(s) would/could swing open while moving. It happened to me NUMEROUS times. Once it was so bad, that I couldn’t bring my son yo school because the door wouldn’t stay shut. They beep upon auto open and you have to fight the door open or shut no matter if you switch off the “auto door” button or not. It has been to 3 different dealers in less than 3 years. The first dealer only replaced one junction box, and wiring harness on the passenger door because that it the only door that acted up while they were in possession of sienna. The door less than a 1000 miles later started to have issues - opening, closing, staying closed. I brought it to another dealer closer to my new house - they did not fix it as it didn’t do it for them with 10 tries while parked using auto and manual settings. That seems irresponsible and irrelevant as the ongoing customer complaint is the door swinging open whilst driving (neither dealer drove it, to see if it would swing open). Nonetheless, as the drivers side door never acted up at any dealer visit - they never replaced the recalled parts even knowing it has issues and saw video of it that I took. My vehicle is now sitting at a dealer with a $1600 repair bill for the same latch, as well as the back latch for the “recalled” parts - and they are refusing to ac
Structure › Body
Filed Sep 14, 2021101,000 milesPA
The contact owns a 2011 Toyota Sienna. The contact stated the power sliding door opened approximately nine inches and stopped without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (Structure). The failure mileage was approximately 101,000.
Steering
Filed Aug 29, 2021NY
8/27/21 Friday, 5:30PM The steering wheel tightened up, making it extremely hard to maneuver, while the vehicle was in motion. Almost got into an accident when I couldn't turn in time to avoid drifting into adjacent lane. Brought it to my local dealer and they claimed the motor failed, needed to be replaced and since it's attached to the steering column and shaft, I would need to replace the complete system, $4600 before NYS tax, which means it will cost me over $5000 before I can get my vehicle back. The vehicle has not been inspected by any other entity or agency. The issue happened on Thursday night, 8/26/21, very suddenly, as I was pulling out of a parking space, suddenly the steering got really hard, almost hit another vehicle as I pulled out, then the steering wheel light came on as I was avoiding the other vehicle. 8/27/21, Friday, this morning, I dropped off the vehicle dropped off with the dealer's service dept. My service adviser called me this afternoon, about 2 hours ago, and gave me this bad news. I checked online and found other owners of the Sienna model having the same exact issues. Also found out other Toyotas models with same issues had recalls over the years, only the Sienna was never recalled. This is too dangerous an issue not to be recalled by Toyota. I can't afford to get this fixed, what am I to do? See one of the links I found: https://www.autoweek.com/news/a1865486/power-steering-and-electric-issues-cause-toyota-recall-112500-vehicles/#:~:text=Power%
Power Train
Filed Aug 8, 2021NJ
Rear differential has very scary noise while driving, mechanic identified that we have to replace the rear differential which might cost $2500 to $3000 the same problem do exist on RAV4 and it's under recalls, while many people have the same problem for the same year like mine 2011 Toyota sienna AWD and other years to 2018 . This issue is the manufacture responsibility not the owner of the car as wear and tear items " my van has about 126,000 miles on it. Please a recall should be issued it is across for many people
Power Train
Filed Jun 2, 2021NY
Loud Noise from the rear end, diagnosed to be a viscous coupler bearing malfunction by my mechanic. Total cost of repair is 2428 Dollars. In doing my research into this matter, this is a very common issue with my model Sienna. It is also common with same year Rav4 which a TSB was issued and covered by Toyota T-SB-0080-13. To cite a transmission mechanics who have experiences with the Rav4/Sienna rear differential issues. https://www.youtube.com/watch?v=r1vg2sbYL68 I hope you can help, this is a very large cost which is almost the price of the car in total. My family needs this car as we do not live in a city with very little public transportation available to us for utilize. The price of the repair will be a hardship on our family. I hope you can convince Toyota to step up and stand behind their product, to a very well known issue. Thank you for all you do.
Steering
Filed May 19, 2021MD
The steering wheel is too lose. Even with all the full suspension replace. It not safe at all. It need to recall the steering shaft , and the rack and pinion. Some time it feel hard, sometimes it very loose, uncontrollable. Please recall the steering system.
Wheels
Filed Jan 21, 2021FL
THIS IS THE THIRD TIME THAT THE THERE IS AN EXCESSIVE WEAR ON THE INNER SIDE OF THE REAR DRIVER SIDE OF THE WHEEL..I REGULARLY HAVE TIRE BALANCE AND WHEEL ALIGNMENT BUT THE PROBLEM HAS BEEN GOING ON FOR MANY THOUSAND MILES ON MY CAR..
Engine
Filed Dec 26, 2020110,000 milesVA
I WAS DRIVING FROM TORONTO TO VIRGINIA ON 23 DEC 2020 AND REFILLED GAS IN SPRINGFIELD NY WALMART GAS STATION TO REFILL THE GAS. WHEN I ENTERED BEDFORD PA TURNPIKE, THE CAR SOUNDED WITH DIFFERENT SOUNDS FROM ENGINE ON THE RAMP WHEN ENTERING THE 70/76 FREEWAY. WHEN ENTERED TO VIRGINIA FROM MARYLAND BORDER AFTER POTOMAC RIVER CROSSING ON HIGHWAY 15 , THE CAR SUDDENLY STOPPED WHILE DRIVING AT 30 MPH AND PULLED THE CAR TO THE SIDE OF THE ROAD SLOWLY AND WHEN I RESTARTED THE CAR, IT STARTED NORMAL AND DROVE TILL CHANTILLY VIRGINIA WITHOUT ANY STOPPING. BUT THE ENGINE GAVE ME DIFFERENT NOISES.
Unknown or Other
Filed Dec 22, 2020CA
EXCESSIVE TIRE WEAR
Suspension
Filed Nov 10, 202065,612 milesNY
ONE WEEK AGO I GOT IN MY CAR TO GO TO WORK AND WHEN I START DRIVING I HEARD A STRANGE NOISE EVERY TIME I TURN MY STREEING WHEEL . SO I TOOK MY CAR TO MY MECHANIC AND HE FOUND THAT MY FRONT STRUT MOUNT ON DRIVER SIDE OF VEHICLE IS DAMAGED . HE TOLD ME THAT THIS PART IS NOT SUPPOSED TO GO BAD AS YET ON MY CAR.
Engine
Filed Nov 5, 2020108,250 milesNY
WHILE DRIVING I HEARD A NOISE COMING FROM THE ENGINE. I STOPPED AND PARK THE VEHICLE, OPENED THE HOOD AN NOTICED OIL ALL OVER THE BOTTOM PART OF THE ENGINE. (OIL LEAK OR SEEP FROM THE ENGINE OIL COOLER PIPE).I PURCHASED THIS VEHICLE FROM A TOYOTA DEALERSHIP IN STANFORD CT. AND I WAS NEVER ADVISED OF THIS ISSUE, NOR FROM TOYOTA OR THE DEALERSHIP ITSELF, EVEN THOUGH A COMMUNICATION WAS SENT TO ALL TOYOTA DEALER PRINCIPALS, SERVICE MANAGERS, PARTS MANAGERS. I SPENT $60.00 DOLLARS FOR TOW TRUCK / $148.14 ON TOYOTA ORIGINAL PARTS / $270.00 FOR LABOR. I SPOKE TO TWO COMPANY TOYOTA REPRESENTATIVE AND WAS INFORMED THAT THEY NO LONGER ARE RESPONSIBLE FOR COVERING THIS PROBLEM AS WARRANTY COVERAGE EXPIRED ON MARCH OF 2020.I WAS EXPECTING FOR TOYOTA TO COVER MY EXPENSES AS THIS IS A FACTORY ENGINEERING DESIGN DONE WRONG. ROBERTO MARTINEZ 374 WADSWORTH AVE APT 6C NEW YORK, NY 10040
Unknown or Other
Filed Oct 8, 2020167,500 milesNC
VEHICLE STEERING SEEMS TO BE "JERKY." DRIVERS AND PASSENGERS GET NAUSEA AND FEEL LIKE THEY ARE SWAYING AFTER GETTING OUT AFTER TRAVELING AROUND IN VEHICLE. THIS IS WHEN TRAVELING ON CITY STREETS AND ESPECIALLY NOTICEABLE ON HIGHWAYS AT HIGH SPEEDS. MAKES STAYING IN MY LANE DIFFICULT.
Latches/Locks/Linkages › Doors › Latch
Filed Sep 23, 2020170,000 milesOH
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE PASSENGER'S SIDE SLIDING DOOR OPENED UNINTENTIONALLY. THE CONTACT CONTACTED DON JOSEPH TOYOTA (1111 W MAIN ST, KENT, OH 44240; (330) 673-2200) WHO INFORMMED THE CONTACT THAT THE DOOR HINGES AS WELL AS THE DOOR LATCH FOR THE PASSENGER'S SIDE SLIDING DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY OR RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Structure › Body
Filed Sep 15, 2020151,000 milesIL
THE DRIVER'S SIDE SLIDING DOOR IS BROKEN. WE CLICKED THE BUTTON TO OPEN IT AND THE CABLE SNAPPED. THE CAR WAS PARKED AND STILL IN A PARKING SPOT ON THE SIDE OF THE ROAD.
Engine
Filed Sep 12, 2020127,000 milesMN
HTTPS://WWW.YOUTUBE.COM/WATCH?V=WLHCLDCXTN4&FEATURE=SHARE&FBCLID=IWAR3TIPWLFM7UXQPYITISICPV6SGC-6VESVN-Z04ZS4E2PWYCYN2TY9U4L34 MY MOTOR NOW HAS A SEVERE VALVE AND ROD KNOCK WATCH THE VIDEO. MILLIONS OF PEOPLE COULD BE STRANDED IN THE MIDDLE OF NOWHERE IF THEY DO NOT KNOW ABOUT THIS NEGLIGENT DESIGN FLAW. TOYOTA DESIGNED AN RUBBER OIL HOSE THAT GETS STIFF AND BREAKS. THIS IS DESIGN NEGLIGENCE TO USE RUBBER HOSES ON AN OIL SYSTEM. TOYOTA REDESIGNED THIS PART WITH STEEL INSTEAD OF RUBBER .THIS SHOWS ME THEY KNEW THE DESIGN WAS BAD IN THE FIRST PLACE. VAN'S ABS AND VSC LIGHTS COME ON BUT NO OIL LIGHT WARNING. MY MOTOR STARTED MAKING NOISE BUT I DIDN'T KNOW IT RAN OUT OF OIL. THERE WAS NO OIL WARNING LIGHT. I DIDN'T KNOW IT WAS THE MOTOR MAKING NOISE. MY CAR ENGINE WAS COMPLETELY OUT OF OIL. AGAIN, NO OIL LIGHT WARNING. SINCE I FOUND OUT ABOUT THIS, I FOUND OUT ABOUT FOUR MORE SIENNA'S THAT HAD THE SAME DEFECTIVE PARTS. FRANKLY ALL OF THESE HOSES WILL GO BAD AS THE MECHANIC REMARKED ABOUT THIS PROBLEM CAR ENGINEERS KNOW EXACTLY WHAT THEY ARE DOING WHEN THEY DESIGN A CAR. I WORKED IN MANUFACTURING AND ENGINEERING THOSE PARTS ARE WELL DOCUMENTED WHEN THEY ARE PREDICTED TO FAIL. ONE WOULD CONSIDER TWO SCENARIOS. 1.THEY HAD BAD ENGINEERS DESIGNING THIS SYSTEM, HOWEVER CAR MANUFACTURERS KNOW EXACTLY WHAT THEY ARE DOING WHEN THEY DESIGN A VEHICLE. 2.OR THEY DESIGNED IT TO BREAK TO SELL MORE REPLACEMENT ENGINES FOR FOUR THOUSAND DOLLARS EACH. THEY KEPT THIS A SECRET OR MADE NO MENTION OF
Unknown or Other
Filed Aug 10, 202098,000 milesNJ
BANK 1 SENSOR 2, ,A/F SENSOR BANK 1 SENSOR & O2 SENSOR BANK 1 SENSOR 2, CHECK ENGINE LIGHT ON ALONG WITH 2 OTHER LIGHTS TURN ON. IT HAPPENED IN 2017, THEN WENT AWAY. THE WARNING LIGHTS TURN ON AGAIN IN 2020. IT COSTS MORE THAN $1000 TO FIX IT. ASKED THE DEALERSHIP ABOUT THIS PROBLEMS. THEY SAID IT IS NOT NORMAL FOR THIS SENSOR TO GO BAD. WE OWNED SEVERAL TOYOTA CARS SO FAR WE DO NOT HAVE ANY PROBLEMS. BUT THIS SENSOR ISSUES TOYOTA SHOULD RECALL IT TO FIX THE PROBLEMS
Complaints 1-50 of 615, newest first, reproduced as filed.
Going by the federal record, it is one of the Sienna years to avoid: owners filed 615 complaints, 3.0 times as many as a typical Sienna year. The most common complaint is about the airbags (33%). In NHTSA crash tests it scored 4 stars overall.
What is the most common problem with the 2011 Toyota Sienna?
The airbags: 201 of the 615 complaints (33%) are about it. Owners most often say it did not deploy its airbags in a crash (4%). The typical report comes at 63,000 miles.
How many recalls does the 2011 Toyota Sienna have?
14 safety recalls on file with NHTSA, the most recent filed Oct 17, 2019. The largest, 16V340000, covered 1,754,517 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2011 Toyota Sienna problems start?
Half of the complaints that record an odometer reading came in before 56,000 miles. For the airbags the midpoint is 63,000 miles.
Has NHTSA investigated the 2011 Toyota Sienna?
Yes, once. EA21002 ("Desiccated Air Bag Inflator Rupture") was opened Sep 17, 2021 and is still open.
Are there service bulletins for the 2011 Toyota Sienna?
The manufacturer filed 372 technical service bulletins and other notices for it with NHTSA, most of them about the body and frame (69), the engine (34) and the electrical system (31). They include a service campaign, KR3_Region Email, filed Oct 23, 2019. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 17, 2019. Source: NHTSA Office of Defects Investigation.