“I drove my van from work to my house which is around 18 miles. When I got home I could see smoke coming from under the hood. I quickly got out and pulled my baby out of her car seat. Within a few mins the smoke increased by a lot and I called 911. By the time they arrived the van was completely engulfed in flames, it was completely gutted by the time they put out the fire. *tr”
Owner complaint, filed Aug 17, 2014 at 340,000 miles
“Noticed check engine light on and smoke on cold start up. Called local toyota dealer and was told this would be a major "fix" and would cost at least $3,000.00 to repair. After doing a google search I realized my sienna most likely had oil gel and called tmsusa in california to report it. Was told to take van to a local dealer and have diagnosed. Took it in the very next day and oil gel was confirmed (in writing).”
Owner complaint, filed Feb 22, 2010 at 75,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened
Complaints about the 2000 Sienna peaked in 2001, with 56 filed that year. No recall on file covers the engine, the subject of 17% of the complaints. In 2023 owners filed 2 so far.
Filed Apr 20, 2010600,000 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Risk. THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
All 1 campaign on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 2 name the 2000 Sienna.
ENGINE SEIZUREDefect petition DP02004Closed
Opened Apr 30, 2002Closed Jun 20, 2002engine
STEERING WHEEL TO RETURN TO CENTERPreliminary evaluation PE99070Closed
Opened Nov 17, 1999Closed Apr 12, 2000steering
There is no summary currently available
Technical service bulletins
114 on file
Repair instructions the manufacturer sent its dealers for the 2000 Sienna. Not recalls: the fix is usually free only while the car is under warranty.
body and frame 34equipment 27transmission 8engine 6visibility 6electrical system 5airbags 4brakes 4
TC03014Warranty extensionJun 10, 2003transmission
EXTENDED WARRANTY COVERAGE REGARDING A NO MOVEMENT OR A SLIPPING CONDITION OF THE AUTOMATIC TRANSAXLE. *TT
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
Tech Tip: Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position Sensor Circuit) and/or P0340 (Camshaft Position Sensor Circuit) due to inconsistent rotational speed of the engine's crankshaft.
SPECIAL POLICY ADJUSTMENT REGARDING VEHICLES EXPERIENCING ENGINE OIL GELLING OR SLUDGE. *TT
What owners reported
Newest filings
Suspension
Filed Nov 6, 2023OH
Rear wheels cambering rubbing on shock absorbers.
Service Brakes
Filed Jul 30, 2023MA
I had my car's brake lines replaced at McGee Toyota in Hanover MA on June 20, 2023. On July 19, 2023, my wife and I had just exited the interstate, and were stopping at a grocery store on our way home. I tried to brake upon entering the parking lot and the brake pedal sank to the floor. There was no resistance when I tried pumping the brakes. Fortunately, I was traveling at a slow speed and there were no moving cars in the lot, so I was able to safely stop the car without an accident. I had the car towed to McGee for repairs and the next day was told the catastrophic brake failure was due to a defective part. Since this would likely have had much more serious consequences such as serious injuries or worse if the failure occurred on the exit ramp or at the busy state highway intersection in front of the grocery store, I wanted to report it to be sure it doesn't happen to someone else.
Vehicle Speed Control
Filed Jul 13, 2021NM
I have a 2000 Sienna with 305000 miles. I have never had trouble with this vehicle until about 2 weeks ago. When I am stopped and my car is in drive, I just tap the gas pedal for a second and the engine RPM will increase to about 2000 RPM and will stay there until I put the car in neutral or turn the engine off. This is a problem because my breaks barely hold this and I must put the car into neutral for the car to stop pulling forward. Putting the car into neutral resets the rpm. If there is no car in front of me, I can release the brakes and the vehicle will continue to accelerate until the transmission switches to second gear, at this point I can drive normally. One time the vehicle continued to accelerate even after switching gears, I put the vehicle into neutral and the engine went to over 4000 RPM, the brakes could not stop the vehicle, I had to turn the engine off. The gas pedal is not sticky or stuck, floor mats are not in the vehicle. I can rev the engine normally when I am in park, this only happens when I am in gear. I have checked the Throttle Body, Throttle Position Sensor and disabled the cruise control module, I can see no reason for this to happen. I have seen many complaints about this same issue online but have not found a resolution. I can buy an ECM but this is an expensive trial. I will take it to the dealer from here.
Service Brakes
Filed Sep 24, 2019210,581 milesVA
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHEN THE IGNITION WAS STARTED, THE VEHICLE STARTED TO ACCELERATE AND MOVED FORWARD WITHOUT SHIFTING INTO DRIVE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND APPLIED THE EMERGENCY BRAKE, BUT BOTH FAILED TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO NEUTRAL GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 210,581.
Engine
Filed May 13, 2019198,000 milesTN
THE ENGINE LEAKS OIL AT VALVE COVERS. THEY HAVE BEEN REPLACED. STILL LEAKS. AND A LOT OF SLUDGE BUILDS UP= ON PUMP SCREEN. BLEW ENGINE!! HAD ENGINE REPLACED. SAME THING HAPPENING. I AM ON SOCIAL SECURITY. &3 AND CAN NOT AFFORD THOUSANDS ON THIS VEHICLE.. PLEASE HELP@+!!
Unknown or Other
Filed Jul 4, 2018130,000 milesFL
OUTER DOOR HANDLES ON DOORS OF SIENNA ARE EXTREMELY BRITTLE AND BREAK EASILY EVEN WITH NORMAL EVERYDAY GENTLE USE. OF THE 4 MAIN DOORS ON MY TOYOTA SIENNA, 3 OF THEM NOW HAVE BROKEN OUSISE HANDLES CAUSING THE DOORS NOT TO BE ACCESSIBLE & OPENED FROM THE OUTSIDE. THIS HAS NOW AFFECTED BOTH SLIDING DOORS AND MY PASSENGER FRONT DOOR. MY PASSENGER SLIDING DOOR IS NOT EVEN ABLE TO BE OPENED FROM THE INSIDE SINCE THE OUTER HANDLE BROKE OFF COMPLETELY. THIS POSES A MAJOR SAFETY ISSUE AS DOORS ARE NOT ABLE TO BE OPENED FROM THE OUTSIDE IN CASE OF AN ACCIDENT OR EMERGENCY. ADDITIONALLY THE FACT THAT THE PASSENGER SLIDING DOOR CAN NOT EVEN BE OPENED FROM THE INSIDE CAUSES EVEN MORE OF A SAFETY ISSUE. UPON REVIEWING OTHER CONSUMERS WHO OWN THIS SAME VEHICLE I HAVE FOUND IT ALARMING THAT WELL OVER 50% OF THEM HAVE COMPLAINTS DUE TO THIS SAME ISSUE.
Vehicle Speed Control
Filed Nov 27, 2017200,000 milesCA
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE DID A STOP AND GO ACTION THAT OCCURRED EVERY TIME THE VEHICLE MOVED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER TO STOP IT COMPLETELY. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 200,000.
Power Train
Filed Jul 13, 2017200,000 milesWV
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE THE IGNITION WAS OFF AND THE VEHICLE WAS PARKED, THE VEHICLE ROLLED AWAY INDEPENDENTLY. ONCE THE VEHICLE WAS STOPPED, THE GEAR SHIFTER WAS STILL IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Latches/Locks/Linkages › Doors › Latch
Filed Jul 10, 2017180,000 milesNY
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH REAR DOORS FAILED TO SECURELY LOCK AND SUDDENLY OPENED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE DELLA TOYOTA DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY AND ANOTHER PART ASSOCIATED WITH THE LATCHES (THE CONTACT WAS UNABLE TO RECALL) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED BY A RECALL. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Fuel/Propulsion System
Filed Apr 4, 2017120,000 milesAZ
YESTERDAY AFTERNOON, I WAS DRIVING ON A SEMI BUSY ROAD IN TUCSON, ARIZONA AT ABOUT 40 MPH AND THE VAN SUDDENLY BEGAN TO ACCELERATE. I IMMEDIATELY THOUGHT I HAD HIT THE CRUISE CONTROL BUTTON BUT THE DASH SHOWED NO INDICATION THAT THIS WAS CASE. I REPEATEDLY PUSHED THE CRUISE CONTROL BUTTON AND JIGGLED THE LEVER ARM HOPING TO TOGGLE SOMETHING OFF BUT IT HAD NO EFFECT. I BEGAN TO PUSH THE BREAKS BUT THEY WERE NOT CAPABLE OF SLOWING THE CAR BELOW ABOUT 25. I THREW THE VAN INTO NEUTRAL AND THE ENGINE REVVED UP TO ABOUT 7000 RPM. THAT SOUND CONCERNED ME SO I THREW IT BACK INTO GEAR AND THE VAN BEGAN TO ACCELERATE AGAIN. I PUSHED THE EMERGENCY BREAKS, AND WITH MY PEDAL BREAK FULLY COMPRESSED I COULD GET THE CAR TO 5-10 MPH BUT THERE WAS ABSOLUTELY NO WAY TO STOP THE VAN. AFTER NARROWLY MISSING A PEDESTRIAN, I TURNED RIGHT, FOUND A PLACE TO PULL OFF TO THE SIDE OF THE ROAD, THREW THE VAN INTO NEUTRAL AND QUICKLY TURNED THE VAN OFF. WITH THE ENGINE TURNED OFF THE BREAKS WERE AS EFFECTIVE AS THE SHOULD HAVE BEEN SO THE THE VAN CAME TO A STOP. AFTER A BRIEF PERIOD I TURNED THE KEY, STARTED THE VAN AND, AGAIN, THE ENGINE AGAIN REVVED TO 7000 RPM. I TURNED IT OFF AGAIN. I PUMPED THE ACCELERATOR SEVERAL TIMES BEFORE STARTING IT AGAIN AND IT STARTED UP FINE. I HAD THE VAN TOWED AFTER THIS AND I'M NOT LIKELY TO DRIVE IT AGAIN.
Vehicle Speed Control
Filed Sep 19, 2016189,000 milesCA
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 189,000.
Vehicle Speed Control
Filed Aug 31, 2016152,717 milesCA
WHILE PARKING THE VEHICLE AND CURBING THE TIRES ON A MEDIUM DOWNWARD GRADE, WITH CAR IN "DRIVE" AND MY RIGHT FOOT FULLY ON THE BRAKE PEDAL, THE ENGINE SUDDENLY AND UNEXPECTEDLY WENT FULL THROTTLE. BY APPLYING MAXIMUM PRESSURE ON THE BRAKE PEDAL, I WAS ABLE TO SLOW THE FORWARD MOTION OF THE VEHICLE AS IT JUMPED THE CURB, HEADING FOR THE WALL OF A LOCAL SCHOOL. BY CONTINUING APPLYING MAXIMUM BRAKE PRESSURE AND DISENGAGING THE TRANSMISSION, I WAS ABLE TO STOP THE VEHICLE...APPROXIMATELY TWO FEET SHORT OF IMPACT WITH THE WALL. BY GOOD FORTUNE, THERE WERE ON INJURIES, AND NO PROPERTY DAMAGE. BUT IT COULD HAVE BEEN A TRAGEDY. THERE WAS A FUNCTION AT THE SCHOOL ON THE DAY OF THE INCIDENT, AND PARENTS WITH CHILDREN WERE ON THE SIDEWALK IN THE AREA BOTH BEFORE AND AFTER THE INCIDENT. UPON STOPPING THE CAR AND TURNING OFF THE ENGINE, I IMMEDIATELY CHECKED MAT POSITIONS, MY FOOT POSITIONS, AND THE THROTTLE PEDAL AREA. THE WAS ABSOLUTELY NO INTERFERENCE BETWEEN THE MAT AND THE THROTTLE PEDAL, NOR ANY CONTACT OR INTERFERENCE OF ANY KIND WITH THE PEDAL. AS I CONSIDERED THE CAR FAR TOO DANGEROUS TO DRIVE AT THAT POINT, I HAD IT TOWED BACK TO MY RESIDENCE. INSPECTION OF THE VEHICLE AND FURTHER ACTION IS PENDING.
Vehicle Speed Control
Filed Apr 28, 2016200,000 milesMA
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, IT WOULD REV UP THAN ACCELERATE UP TO 60 MPH WITHOUT WARNING. THE VEHICLE WOULD ALSO INDEPENDENTLY ACCELERATE WHEN ATTEMPTING TO ACCELERATE FROM A STOP. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
Vehicle Speed ControlCrash1 injured
Filed Apr 11, 2016PA
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN RATE OF SPEED, THE VEHICLE INDEPENDENTLY SURGED FORWARD AT A HIGH RATE OF SPEED. THE CONTACT SWERVED AND CRASHED INTO A WALL. THE DRIVER'S AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED EXTENSIVE BRUISING TO THE LEFT KNEE AND STERNUM, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical System
Filed Dec 26, 201536,000 milesNY
POWER DOOR ISSUE WHEN STATIONARY. I PURCHASED MY 2000 SIENNA AND WITHIN A YEAR I HAD ISSUES WITH MY POWER DOOR. IT WOULD OPEN BY POWER BUT NOT CLOSE. AS TIME WENT ON IT WOULD NEITHER OPEN NOR CLOSE. AND NOW THE POWER LIGHTS HAS BEEN LIT FOR YEARS. I TOOK CAR TO THE DEALER MANY TIMES WHEN THIS FIRST HAPPENED AND SEVERAL TIMES OVER THE ENSUING YEARS THEY COULD "NEVER" FIND A PROBLEM. THEN ON MY LAST VISIT THEY CLAIMED THE DOOR WAS DAMAGED DUE TO AN ACCIDENT I HAD...MIND YOU I NEVER HAD AN ACCIDENT AND BOUGHT A CERTIFIED USED CAR FROM DEALER. TO THIS DAY THE POWER DOOR IS DISENGAGED AND HAS TO BE MANUALLY OPENED AND CLOSED. NOW I SEE SO MANY YEARS LATER THAT THIS IS ACTUALLY AN ISSUE WITH THE DOOR...TOYOTA NEEDS TO BE HELD ACCOUNTABLE.
Vehicle Speed Control
Filed Oct 13, 2015226,000 milesCA
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. ON SEVERAL OCCASIONS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 226,000.
Steering
Filed Aug 24, 2015150,000 milesOK
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING SEIZED WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT STEERING SHAFT JOINT FLEX COUPLING HAD MALFUNCTIONED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Electrical System › Horn
Filed Jan 28, 2015130,000 milesCA
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE HORN WOULD NOT WORK PROPERLY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Tires
Filed Dec 13, 2014201,500 milesOH
I HAVE 4 BRIDGESTONE INSIGNIA TIRES. NOT SURE OF MILEAGE BUT I WILL GO BACK TO THE DEALER ON MONDAY TO CONFIRM, HOWEVER I WILL GUESS ABOUT 25K TO 35K. THE TREAD LOOKS VERY GOOD. I HAVE STEEL WIRES COMING OUT OF THE SIDEWALL. THERE ARE ABOUT A DOZENS WIRES BETWEEN 2" AND 8" HANGING OUT. I NOTICED IT BECAUSE YOU CAN HEAR THE WIRES SLAPPING THE FENDER AND TIRE WELL AS ROTATION OCCURS. I HOPE THE FACTORY RESPONDS IN A POSITIVE WAY, WE WILL SEE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure › Body
Filed Sep 17, 201480,000 milesCA
WITHIN A TWO MINUTE PERIOD, BOTH SLIDING DOORS THAT WERE PREVIOUSLY FUNCTIONING, SUDDENLY FAILED IN A CLOSED POSITION. THEY COULD NOT BE OPENED MANUALLY USING THE DOOR HANDLES FROM BOTH INSIDE AND OUTSIDE THE VEHICLE, OR BY ATTEMPTING TO ACTUATE THE RIGHT SIDE POWER DOOR. THE POWER DOOR LOCKS HAD NO EFFECT. THERE WAS NO DAMAGE TO THE VEHICLE THAT COULD HAVE CAUSED MECHANICAL DOOR FAILURE, OR OTHERWISE. NON FUNCTIONING OR JAMMED DOORS SHOULD CONSTITUTE A SAFETY ISSUE AND SHOULD BE RECALLED. IF THE VEHICLES FRONT DOORS WERE COMPROMISED IN A COLLISION, PASSENGERS SHOULD BE ABLE TO EXIT THROUGH THE REAR DOORS, BUT WOULD NOT BE ABLE TO WITH THIS MECHANICAL DEFECT. THE FACT THAT THE DOORS CANNOT ALSO BE OPENED USING EXTERIOR HANDLES INCREASES THE RISK OF ENTRAPPING PASSENGERS. TOYOTA SHOULD CONSIDER THIS A SAFETY RECALL AND REPAIR ALL FAULTY DOORS, OF WHICH THERE ARE MANY COMPLAINTS FILED HERE AND ON ONLINE FORUMS. I AM CURRENTLY HAVING TO PAY FOR THIS REPAIR MYSELF, AS TOYOTA HAS INFORMED ME THAT THERE ARE NO CURRENT RECALLS. THANK YOU FOR YOUR CONSIDERATION. *TR
EngineFire
Filed Aug 17, 2014340,000 milesNC
I DROVE MY VAN FROM WORK TO MY HOUSE WHICH IS AROUND 18 MILES. WHEN I GOT HOME I COULD SEE SMOKE COMING FROM UNDER THE HOOD. I QUICKLY GOT OUT AND PULLED MY BABY OUT OF HER CAR SEAT. WITHIN A FEW MINS THE SMOKE INCREASED BY A LOT AND I CALLED 911. BY THE TIME THEY ARRIVED THE VAN WAS COMPLETELY ENGULFED IN FLAMES, IT WAS COMPLETELY GUTTED BY THE TIME THEY PUT OUT THE FIRE. *TR
Power Train
Filed Aug 11, 2014155,000 milesCO
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND WOULD ONLY SHIFT INTO REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC STATED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. UPDATED 10/2/14*CN THE CONSUMER STATED THE BRAKES FAILED MULTIPLE TIMES MOSTLY IN WINTER AND THE TRANSMISSION FAILED WITHOUT WARNING. UPDATED 3/9/2015 *JS
Structure › Body › Door
Filed Aug 7, 201437,700 milesTX
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR HANDLE DETACHED. THE CONTACT MENTIONED THAT THE PASSENGER'S SIDE DOOR COULD NOT BE OPENED OR CLOSED FROM THE OUTSIDE OR INSIDE OF THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND NEEDED THE PLASTIC ASSEMBLY DOOR HANDLE REPLACED WITH A METAL INSERT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,700.00.
Structure › Body › Door
Filed May 24, 2014123,000 milesIL
WITHOUT WARNING, PLASTIC DOOR HANDLES BREAK, RENDERING ABILITY TO OPEN, CLOSE HATCH OR DOOR IMPOSSIBLE. HATCH DOOR BROKE FIRST APPROXIMATELY JANUARY 2013, THEN REAR SLIDING DOOR, AND THEN TODAY, PASSENGER FRONT DOOR. HATCH HAS NO INSIDE DOOR HANDLE, SO WITHOUT WARNING DOOR IMMEDIATELY INOPERABLE. REAR DRIVERS SIDE SLIDING DOOR BROKE ON OUTSIDE FIRST, THEN INSIDE WITHIN A DAY, SO THAT EMERGENCY EXIT IMPOSSIBLE. TODAY, FRONT PASSENGER DOOR OUTSIDE BROKE. *TR
Fuel System, Gasoline
Filed Apr 25, 2014130,000 milesCA
VEHICLE SUDDENLY ACCELERATES WHEN THE GAS PEDAL IS LIGHTLY TAPPED. THE ENGINE WILL ACCELERATE OVER 2000 RPM A STAY THERE UNTIL THE IGNITION IS TURNED OFF. IF THE BRAKES ARE NOT HELD DOWN DURING THIS TIME THE VEHICLE WOULD CERTAINLY CRASH INTO ANYTHING IN ITS WAY. GAS PEDAL IS NOT STICKY OR STUCK, FLOOR MATS ARE NOT IN VEHICLE, AND THROTTLE IS CLOSED YET THE VEHICLE STILL ACCELERATES? CAN NOT FIND ANY OTHER ISSUES FOR THIS MODEL AND YEAR ONLINE FOR HELP OR ADVICE. *TR
Service Brakes
Filed Feb 5, 2014150,000 milesTN
I LIKE MY TOYOTA SIENNA VAN (2000) SERVING ME FAITHFULLY. LAST WEEK, IT WAS VERY COLD - WITH ALL THE WINTER STORMS. I WARMED UP THE VAN FOR A FEW MINUTES AND THEN STARTED TO DRIVE. WITHIN A FEW MINUTES, I NEED TO PICK UP ANOTHER CHILD FOR CAR POOLING AND WHEN I TRIED TO MAKE A TURN, I APPLIED BRAKES AND THEY DID NOT WORK AT ALL. I GOT SUDDENLY SCARED AND SOMEHOW MANAGED TO TURN IN THE SAME SPEED. THEN I WAS RUNNING VERY SLOWLY (AND PERIODICALLY CHECKING THE BRAKES) UNTIL I FELT CONFIDENT THAT THE BRAKES STARTED WORKING AGAIN. IT WAS A ONE-TIME EVENT SO FAR AND I HAVE GONE THROUGH THE ONLINE POSTINGS (NOT THIS GOV.'T ONE) TO SEE THAT THIS HAS HAPPENED TO A FEW PEOPLE EARLIER FOR 2000 MODEL VANS. INTERESTING! I NEED TO BE CAREFUL WHILE APPLYING BRAKES IN COLD WEATHER. THANKS. *TR
Electrical System
Filed Feb 5, 2014150,000 milesTN
I LIKE MY TOYOTA SIENNA VAN (2000) - WHICH HAS BEEN SERVING ME QUITE WELL FOR SEVERAL YEARS. IN THE LAST FEW WEEKS, STRANGE PROBLEMS OCCUR INTERMITTENTLY. WHILE MOVING AT AROUND 20+ MILES OR SO AND TURNING RIGHT, THE "BRAKE" LIGHT COMES OFF. UPON COMPLETING THE TURN, IT GOES OFF IN ABOUT 8 SECONDS OR SO. SAME WAY, WHILE TURNING LEFT AROUND THAT SPEED, THE DOORS GETS UNLOCKED AUTOMATICALLY (AUTO UNLOCKING POWER LOCK) AND I HAVE TO PRESS THE LOCK BUTTON TO LOCK THE DOORS. IT IS UNSAFE TO AUTOMATICALLY UNLOCK WHILE THE VEHICLE IS IN MOTION. NOT SURE WHY THIS IS HAPPENING. SEARCHED IN PRODUCT RECALLS AND IT IS NOT THERE. GOING TO TALK TO THE DEALER TO SEE WHY. THANKS. *TR
Structure › Body
Filed Jun 19, 2013135,000 milesIL
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE WINDSHIELD BECAME UNLATCHED AND OPENED UPWARD, SHATTERING THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE THE CONTACT WAS INFORMED THAT THE HOOD LATCH WOULD NOT ENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *TR
Air BagsCrash1 injured
Filed Dec 7, 2012200,000 milesGA
ON MY WAY TO WORK WHEN A DEER RAN OUT IN FRONT OF ME. I HIT THE DEER ON THE FRONT PASSENGER SIDE CAUSING ME TO LOSE CONTROL. RAN OFF INTO DITCH FLIPPED OVER AND WAS TRAPPED. THE AIRBAG DID NOT DEPLOY EVEN WHEN THE FIRE DEPT CUT ME OUT. THEY HAD TO CUT THE STEERING WHEEL OFF MY LEGS. NO AIRBAG DEPLOYED ON EITHER SIDE. *TR
Service BrakesCrash
Filed Aug 15, 2012180,000 milesNC
I WAS DRIVING IN TOWN ON DRY PAVEMENT ON A RELATIVELY FLAT STREET. I STARTED BRAKING FOR A STOP LIGHT. THE ABS SYSTEM KICKED IN AND WAS MAKING THAT AWFUL PULSING NOISE THAT IT USUALLY MAKES ON ICY ROADS. THEN SUDDENLY THERE WERE NO BRAKES AT ALL. I THINK THE PEDAL WENT TO THE FLOOR. I COULD NOT BRAKE AND RAN INTO THE CAR IN FRONT OF ME. WE PULLED INTO A PARKING LOT AND THEN THE BRAKES WERE WORKING FINE. ON THE DRIVE TO THE REPAIR PLACE THEY WORKED. THEY COULD NOT FIND ANYTHING WRONG. I'M SCARED TO DRIVE IT. *TR
Power Train
Filed Jul 23, 2012169,035 milesWA
THE VEHICLE (2000 TOYOTA SIENNA) WAS STOPPED ON A RESIDENTIAL STREET AND I SHIFTED THE VEHICLE FROM DRIVE TO PARK. THE SHIFTER SHEARED OFF THE STEERING COLUMN. UPON TAKING OFF THE STEERING COLUMN COVER, I NOTICED THE SHIFTER HAD BROKEN OFF THE COLUMN IN THREE AREAS WHERE IT IS ATTACHED TO THE ALUMINUM HOUSING THAT SURROUNDS THE STEERING COLUMN. I COULD NOT REMOVE THE KEY NOR DRIVE THE CAR FROM THE STOPPED LOCATION. THE SIENNA WAS LOCATED IN THE MIDDLE OF A RESIDENTIAL STREET. I WAS ABLE TO GET THE VEHICLE TOWED TO A DEALERSHIP. THE DEALERSHIP INDICATED THAT TOYOTA HAD MADE TWO REVISIONS TO THIS PART AND IT WAS A KNOWN PROBLEM, HOWEVER IT HAD NOT BEEN RECALLED. I BELIEVE THIS PIECE BROKE DUE TO METAL FATIGUE AND POTENTIALLY COULD CAUSE A SERIOUS ACCIDENT IF THIS WERE TO HAPPEN ON AN ARTERIAL OR IF SOMEONE WERE TO SHIFT FROM DRIVE TO THE LOWER GEARS WHILE UNDER MOVEMENT. *TR
Service Brakes, Hydraulic
Filed Feb 17, 201280,000 milesNJ
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT IN EXTREMELY COLD WEATHER, THE BRAKE PEDAL WOULD BECOME RESISTANT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND THE CURRENT MILEAGE WAS 113,400.
Structure › Body › Door
Filed Sep 30, 201180,000 milesIL
THE POWER DOOR WILL NOT OPEN/CLOSE CAUSING SERIOUS SAFTEY ISSUES. *TR
Steering
Filed Sep 8, 2011126,000 milesTX
I WAS TRAVELING TO NORTHWEST ARKANSAS ON I 540 ROUNDING LEFT A CURVE AND MY STEERING DID NOT RESPOND UNTIL TURNING IT A HALF OF A TURN MORE ON THE STEERING WHEEL. THE STEERING WHEEL DID NOT RETURN TO CENTER. I FOUND A DOCUMENT ON THE NHTSA ODI ACTION NUMBER PE99-070 INDICATING OTHERS HAVE HAD THIS SIMILAR PROBLEM. I ALMOST WENT OFF THE SIDE OF A MOUNTAIN. I TOOK IT TO A FIRESTONE SHOP AND THE REPLACED LOWER BALL JOINTS, INNER AND OUTER TIE ROD ENDS AND SAID IT WAS "TIGHT". I EXPLAINED THAT I WAS VERY CONCERNED ABOUT RETURNING THROUGH THE MOUNTAINS AND ASKED FOR A THOROUGH CHECK. THEY SAID IT WAS AS GOOD AS NEW AND SHOULD NOT HAVE ANY OTHER PROBLEMS. THE FIRST MAJOR LEFT TURN ON THE WAY HOME HAD THE SAME RESULTS. I TOOK IT TO FIRESTONE IN MY HOMETOWN AND THEY SAID THE RACK AND PINION BUSHINGS WERE DEFECTIVE AND THE RACK AND PINION NEEDED TO BE REPLACED COSTING ME $900. I AM VERY CONCERNED FOR THE SAFETY OF THIS VEHICLE AND IF I HAD NOT BEEN THE ONLY ONE ON THE ROAD WOULD MOST CERTAINLY HAVE CAUSED AN ACCIDENT. I WOULD LIKE THE INVESTIGATION TO BE RE-OPENED. *TR
Structure › Body
Filed Sep 7, 2011177,000 milesWY
SLIDING DOOR WILL NOT OPEN ELECTRICALLY AND/OR MANUALLY. CLICKS WHEN ACTIVATED BUT DOESN'T OPEN EITHER WAY. DISCONNECTED BATTERY AS SUGGESTED BY DEALER, TO RESET THE MECHANISM, BUT TO NO AVAIL; STILL DOESN'T WORK AND IS A LARGE PAIN TO DEAL WITH! IT FORCES ENTRY ON THE DRIVERS SIDE ONLY AND THAT IS NOT SAFE WHEN THERE IS SPEEDING BY ONLY A FEW FEET AWAY WITH TRAFFIC! THERE ARE THOUSANDS OF COMPLAINTS IN ALL THE TOYOTA FORUMS ON THE NET. I THINK IT IS PAST TIME FOR A FACTORY RECALL ON THESE AUTOMATIC SLIDING DOORS!!!! *TR
Tires
Filed Jul 30, 2011132,128 milesOK
CAR AND TIRES INSPECTED BY PROFESSIONAL FOR 2,500MI ROAD TRIP. ALL TIRES APPEARED FINE AND WERE ROTATED; HAVE 40,000MI WEAR (70,000MI RATED). WITHIN LAST 250MI, CAR BECAME IMBALANCED AND LACKED STABILITY WITH COMPUTERIZED VAN TIRE MONITOR ALSO RESPONDING. PROFESSIONAL INSPECTION REVEALED LEFT-REAR STEEL BELT VISIBLE AND TIRE SEPARATED AND FRONT-RIGHT HAVING EARLY SIGNS FOR SAME FAILURE. LEFT REAR TIRE REPLACED WITH FULL (NEW) SPARE, TRIP COMPLETED BUT LAST 25MI OF TRIP, VAN TIRE MONITOR ENGAGED AGAIN. PROFESSIONAL INSPECTION REQUIRED ALL TIRES BE REPLACED; LAST THREE TIRES WERE NOT TRUSTWORTHY FOR ANY DRIVING. *TR
Engine and Engine Cooling
Filed Jun 22, 2011219,000 milesCA
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 55 MPH WITH THE BRAKES APPLIED THE VEHICLE WOULD NOT STOP. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND THE VEHICLE TOWED TO THE DEALER. THE DEALER DIAGNOSED THE FAILURE AND DISCOVERED THAT THE ENGINE MOUNTS WERE BROKEN. THE CONTACT TOOK THE VEHICLE TO A DIFFERENT DEALER FOR A SECOND DIAGNOSTIC TEST WHO DID NOT STATE WHAT CAUSED THE FAILURE TO OCCUR. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AND COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 219,000.
Latches/Locks/Linkages › Hood › Latch
Filed Apr 5, 2011155,000 milesNJ
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH, THE HOOD ABRUPTLY OPENED AND SHATTERED THE WINDSHIELD. THE CONTACT STATED THAT THE HOOD WAS PULLED DOWN AND THE VEHICLE WAS DRIVEN TO HIS PLACE OF RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE CONTACT WAS AWAITING A CALL BACK FORM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Structure › Frame and Members
Filed Mar 19, 2011135,000 milesTX
POWER PASSENGER BACK DOOR HAS CEASED TO FUNCTION. THEE IS A WAY TO TURN OFF THE POWER DOOR, BUT THE MANUAL DOOR IS TOO DIFFICULT FOR THE CHILDREN TO OPERATE, THEY MUST ENTER AND EXIT ON THE DRIVERS SIDE REAR DOOR...TOYOTA WANTS 2300 TO REPAIR! I HAD PREVIOUSLY PAID 800 TO REPAIR, BUT THEY CLAIM THAT IT'S A DIFFERENT SET OF PARTS...AND DID NOT FIX THE PROBLEM. *TR
Structure › Body
Filed Feb 26, 2011AZ
2000 TOYOTA SIENNA PASSENGER SLIDING DOOR QUIT WORKING. WILL NOT OPEN AT ALL. I FEEL IT IS A DANGEROUS SITUATION, DUE TO DELAYED EXITS IN CASE OF EMERGENCY, AND CAN NO LET KIDS OUT CURB SIDE AT ALL. VERY DISAPPOINTED TOYOTA WON'T FIX IT. $1200 REPAIR. WHO HAS THAT? WON'T EVEN OPEN MANUALLY. I LOVE MY VAN! BUT THIS IS A HUGE SET BACK! *TR
Structure › Body › Door
Filed Jan 17, 201194,000 milesTX
2000 TOYOTA SIENNA. THIS IS THE 3RD TIME MY POWER DOOR HAS GONE OUT. I HAVE PAID BOTH TIMES TO HAVE IT FIXED. RIGHT NOW IF YOU OPEN THE DOOR, YOU HAVE TO MANUALLY CLOSE THE DOOR WITH IT TRYING TO OPEN (LOTS OF EFFORT). ONCE YOU GET IT CLOSED, THE DASH LIGHT INDICATES THAT THE DOOR IS OPEN. *TR
Structure › Body › Door
Filed Dec 28, 2010UT
TOYTA SIENNA VAN DOOR WILL NOT OPERATE WITH THE MOTOR. DOOR HANDLE BROKE OFF DUE TO TRYING TO OPEN THE DOOR. *TR
Unknown or Other
Filed Dec 14, 2010170,000 milesCA
RE: 2000 TOYOTA SIENNA MINIVAN I WAS PARKING MY CAR ON THE STREET, MY FOOT ON THE BRAKE PEDAL, WHEN THE ENGINE STARTED TO SUDDENLY REV UP. WITH MY FOOT STILL ON THE BRAKE PEDAL, I QUICKLY PUT IT ON PARK AND TURNED OFF THE ENGINE. THIS IS THE FIRST TIME THIS HAS HAPPENED. *TR
Service Brakes, Hydraulic
Filed Dec 10, 2010159,000 milesRI
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND APPLIED THE BRAKES. THE VEHICLE WOULD NOT RESPOND AND EXHIBITING AN ABNORMAL CLICKING NOISE. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKES WHILE DRIVING AT A LOW SPEED UNTIL THE VEHICLE WAS ABLE TO COME TO A STOP. THE SAME FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSIS OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
Structure
Filed Dec 2, 2010133,000 miles00
GAVE A VEHICLE A BOOST ONE DAY PREVIOUS. CLOSED HOOD ON 2000 SIENNA, BUT APPARENTLY NOT COMPLETELY. I BELIEVE ONLY SAFETY LATCH SECURING HOOD RATHER THAN FULL HOOD LATCH. DRIVING ON BUSY FREEWAY TO WORK FINE BUT RETURNING HOME ON FREEWAY, THE SAFETY LATCH ON HOOD FAILED CAUSING THE HOOD TO FLIP UP AND SMASH INTO WINDSHIELD, DENTING HOOD AND ROOF OF VAN ALSO. PULLED OVER TO SIDE OF FREEWAY SAFELY. CALLED TOW TRUCK TO HAUL CAR HOME. SAFETY LATCH AND FULL HOOD LATCH NOW SEEM FINE, BUT WILL BE REPLACING SHORTLY. CURRENTLY ONLY REPLACED WINDSHIELD AND SECURED HOOD AS GOOD AS POSSIBLE. GETTING QUOTES FROM BODYSHOPS FOR REPAIRS AND HAVE CONTACTED TOYOTA AS I FEEL THIS IS A SAFETY ISSUE. AFTER 6 DAYS, YET TO HAVE TOYOTA CALL ME BACK. THIS COULD HAVE BEEN A CATASTROPHIC CRASH, BUT THANKFULLY WASN'T. *TR
Electrical System
Filed Nov 12, 2010142,314 milesTX
I HAVE OWNED THIS VEHICLE SINCE 2003 AND HAVE NEVER HAD ANY MAJOR PROBLEMS WITH IT. IT HAS ALWAYS BEEN VERY RELIABLE. HOWEVER, ON SEPTEMBER 21 WHILE DRIVING EAST ON I20 IN THE DALLAS AREA, I ACCELERATED THE VEHICLE WHILE ON A SLIGHTLY STEEP HILL. THE ENGINE SUDDENLY QUIT FOR A FEW SECONDS WHILE I WAS DRIVING AND ALL THE EQUIPMENT LIGHTS CAME ON. IT THEN MYSTERIOUSLY STARTED BACK AGAIN AND I KEPT DRIVING. THIS HAPPENED A COUPLE MORE TIMES WHILE DRIVING EAST ON ILLINOIS AVENUE IN DALLAS AND IT FINALLY DIED COMPLETELY ON THE SAME STREET . THE ENGINE WOULD NOT START AND EVEN THE LIGHTS WOULD NOT COME ON. I WAS ABLE TO PULL INTO THE CITY OF DALLAS'S PARKING LOT BEFORE THE VEHICLE STOPPED COMPLETELY. I HAD THE VAN TOWED TO ONE OF THE TOYOTA DEALERS IN DALLAS. THEY CHECKED IT OUT AND COULD NOT FIND ANY PROBLEMS WITH IT. THEN ON MONDAY, SEPTEMBER 25 THE VEHICLE WAS COMPLETELY DEAD IN OUR GARAGE AT HOME. I JUMP STARTED THE VEHICLE AND DROVE IT AGAIN TO METROPLEX TOYOTA ON TUESDAY, OCTOBER 5. THE ONLY THING THEY FOUND WAS THE INTAKE HOSE CLAMP AT T-BODY WAS VERY LOOSE AND THE POWER DOOR LIGHT WAS COMING ON. THEY TIGHTENED THE HOSE CLAMP AND RE-INITIALIZED THE POWER DOOR. AGAIN, ON NOVEMBER 11, I WAS DRIVING EAST ON I 30 WHEN THE VAN COMPLETELY DIED IN THE MIDDLE OF THE HIGHWAY. EVEN THE HAZARD LIGHTS WOULD NOT COME ON. I WAS STUCK IN THE MIDDLE OF A BUSY FREEWAY. FORTUNATELY, I 30 WAS BACKED UP AND NO ONE PLOWED INTO THE REAR BECAUSE MOST VEHICLES DRIVE AT 60-70 MPH ON THAT FREEWAY. I
Structure
Filed Oct 18, 2010PA
NHTSA RECALL 10V160000 RESULTED IN MY SPARE TIRE ASSEMBLY BEING PLACED IN THE REAR AREA OF MY VAN, MY DEALER TOLD ME IT WAS A TEMPORARY FIX UNTIL REMEDY PARTS WERE AVAILABLE, A WEEK OR SO. THAT WAS AUGUST 17, 2010 AND THEY STILL CLAIM THAT THE PARTS ARE NOT AVAILABLE (OCTOBER 18). I AM CONCERNED THAT THE WHEEL ASSEMBLY COULD FLY FORWARD IN AN EMERGENCY STOP FROM HIGHWAY SPEED AND CAUSE INJURY TO THE CAR OCCUPANTS. NO SUCH INCIDENT HAS HAPPENED YET BUT MY CONCERN IS INCREASING. NEITHER THE DEALER OR TOYOTA SEEM CONCERNED. *TR
Visibility › Power Window Devices and Controls
Filed Oct 12, 2010CA
I OWN A 2000 TOYOTA SIENNA WHICH I HAVE HAD FOR ONE YEAR. TO DATE, I HAVE PAID TO REPAIR THE REAR SEAT, AS ONCE IT WAS TAKEN OUT, THE MECHANISM BROKE AND IT COULD NOT BE PUT BACK IN THE CAR. ALSO, WE HAVE REPLACED THE DRIVERS SIDE SEAT BELT (THE WHOLE THING) BECAUSE THE SEAT BELT LIGHT WOULD CONSTANTLY BLINK. NOW THE PASSENGER SIDE SEAT BELT LIGHT BLINKS WHEN THE SEAT BELT IS LATCHED AND WHEN NOBODY IS SITTING THERE. THE POWER SLIDING DOOR HAS BEEN LOOKED AT AND REPAIRED THREE DIFFERENT TIMES. IT CONTINUES TO OPEN, BUT WILL NEVER CLOSE ALL THE WAY. BOTH THE DRIVERS SIDE AND PASSENGERS SIDE POWER WINDOWS WILL NOT ROLL DOWN (OR IF THEY DO, THEY WILL NOT GO BACK UP). THERE IS A BANGING SOUND COMING FROM THE MIDDLE FLOOR BOARD BY THE GAS PEDAL. THE TRANSMISSION HAS BEEN REPLACED. FINALLY, THE REAR DOOR LATCH BROKE COMPLETELY AND THERE IS NO WAY TO OPEN THE REAR DOOR - FROM THE INSIDE OR OUT. ALL OF THIS IS WITH NORMAL WEAR. *TR
Service Brakes, HydraulicCrash
Filed Sep 1, 201052,000 milesMA
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 40 MPH, WHEN SHE APPLIED THE BRAKES THEY FAILED TO RESPOND AND THE PEDAL EXTENDED TO THE FLOOR. SHE PANICKED, SWERVED INTO THE LEFT LANE AND CRASHED INTO A VEHICLE. THE VEHICLE WAS TOWED, INSPECTED AND THE BRAKE PADS WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO EXPERIENCED CORROSION FAILURE AROUND THE SPARE TIRE CABLE. A REPORT WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 60,000.
Latches/Locks/Linkages › Hood › Latch
Filed Aug 10, 2010190,000 milesMI
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HOOD OPENED AND HIT THE WINDSHIELD. THE FAILURE OCCURRED TWICE, SHATTERING THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY THE HOOD LATCH. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 200,000. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Complaints 1-50 of 363, newest first, reproduced as filed.
It is not among the Sienna years to avoid. Owners filed 363 complaints, against about 207 for a typical Sienna year. The most common complaint is about the engine (17%).
What is the most common problem with the 2000 Toyota Sienna?
The engine: 62 of the 363 complaints (17%) are about it. Owners most often say it smokes or smells of burning (24%), turns on the check engine light (8%) and sets off warning lights on the dash (6%). The typical report comes at 82,300 miles.
How many recalls does the 2000 Toyota Sienna have?
1 safety recall on file with NHTSA, the most recent filed Apr 20, 2010. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2000 Toyota Sienna problems start?
Half of the complaints that record an odometer reading came in before 82,300 miles.
Has NHTSA investigated the 2000 Toyota Sienna?
Yes, 2 times. The latest, DP02004 ("ENGINE SEIZURE"), was opened Apr 30, 2002 and closed Jun 20, 2002.
Are there service bulletins for the 2000 Toyota Sienna?
The manufacturer filed 114 technical service bulletins and other notices for it with NHTSA, most of them about the body and frame (34), the transmission (8) and the engine (6). They include a warranty extension, TC03014, filed Jun 10, 2003. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 20, 2010. Source: NHTSA Office of Defects Investigation.