WE OWN A 2001 TOYOTA SIENNA VAN, WE PURCHASED IT IN 2001 BUT IT WAS USED WITH 18,000 MILES ON IT. SINCE PURCHASING THE VEHICLE, SEVERAL THINGS HAVE GONE WRONG. #1- PASSENGER SIDE POWER WINDOW HAD A DEFECTIVE MOTOR AND WOULD NOT GO BACK UP. TOOK IT TO THE DEALER WHO SAID IT WAS NOT COVERED UNDER WARRANTY, SO WE HAD TO PAY OUT OF POCKET FOR THAT REPAIR. #2- DRIVER'S SIDE SLIDING DOOR WOULD NOT LATCH SHUT. THE BUTTON GOT STUCK FROM THE INSIDE WHICH PREVENTED THE DOOR FROM LATCHING SHUT. THIS HAD HAPPENED MANY TIMES BEFORE BUT WE WERE ABLE TO GET THE BUTTON POPPED OUT AND THE DOOR WOULD SHUT. BUT ON ONE OCCASION THE BUTTON POPPED OUT AND THE DOOR STILL WOULD NOT SHUT. WE HAD TO DRIVE HOME HOLDING THE DOOR SHUT THE ENTIRE WAY! OF COURSE, THIS IS A HUGE SAFETY ISSUE WITH OUR 2 YOUNG CHILDREN IN THE CAR. THE PROBLEM WAS FIXED AT THE DEALER (AGAIN NOT UNDER WARRANTY), BUT THE DOOR STILL CAN NOT BE OPENED FROM THE INSIDE, OR THE BUTTON GETS STUCK IN. #3- CHECK ENGINE LIGHT CAME ON AND A DIAGNOSTIC TEST REVEALED THE FOLLOWING PROBLEMS- IDLE AIR CONTROL, BANK 1 SENSOR (MOST LIKELY OXYGEN SENSOR), LEAKY CHARCOAL CANISTER. WE FIXED THE IDLE AIR CONTROL SINCE THAT WAS CAUSING THE VAN TO NOT START AND STALL. THIS REPAIR WAS ALMOST $700, AND NOT COVERED UNDER WARRANTY BECAUSE WE HAD GONE OVER 36,000 MILES. WE DID NOT FIX THE OTHER TWO PROBLEMS LAST MONTH DUE TO COST. THE VAN OVERHEATS AND CAN NOT BE DRIVEN. WE WROTE A LETTER TO TOYOTA AND TALKED TO THEM VIA PHONE. THEY TOLD US THERE IS NOTHI
2001 Toyota Sienna complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
I WAS LOCKED INSIDE MY 2001 TOYOTA SIENNA CE VAN AND COULDN'T GET OUT FOR 3-4 MINUTES. I HAD BEEN DRIVING FOR 6-8 MINUTES AND PARKED IN A PARKING LOT TO GO INTO A STORE. I TURNED THE ENGINE OFF AND TRIED ALL THE FOLLOWING:*AK 1. ALL DOOR HANDLES 2. THE "KEYLESS" KEY FOB 3. THE BUTTON ON THE DRIVER'S SIDE ARM REST IN THE DOOR WHICH ENABLES/DISABLES THE DOOR LOCKS AT EACH DOOR 4. THE POWER WINDOW ON THE DRIVER'S SIDE ONLY AFTER PRESSING ALL THESE BUTTONS NUMEROUS TIMES DID THE DOORS FINALLY "WAKE UP" AND UNLOCK. I SUSPECT THE PROBLEM HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, SPECIFICALLY THE 50-MONTH OLD BATTERY. BUT EVEN IF THE BATTERY IS LOW ON POWER, WHY SHOULD THE DOOR LOCKS BE INOPERABLE? SHOULD THE LOCKS AUTOMATICALLY REVERT TO THE OPEN POSITION IF THERE IS INSUFFICIENT ELECTRICAL POWER?
PASSENGER FRONT POWER WINDOW MOTOR ASSEMBLY FAILURE CAUSING INABILITY OF WINDOW TO GO UP.*AK
CONSUMER STATED ENGINE SENSOR LIGHT CONTINUED TO COME ON. CONSUMER WAS CONCERNED THAT ENGINE WILL FAIL WHILE DRIVING. *AK *JB
I OWNED A 2001 TOYOTA SIENNA LE THAT I BOUGHT USE IN APRIL 2004. THREE WEEKS AGO, AS I WAS DRIVING ON AN EXPRESSWAY AT A SPEED OF 55 MPH, MY HOOD JUST POPPED OPENED AND HIT MY WINDSHIELD WITH A FORCE OF DYNAMITE. LUCKILY I DIDNT GET PANIC AND LOOKED THROUGH THE CLEARANCE AT THE BOTTOM OF THE ARCHED HOOD AND SLOWLY STOPPED THE VEHICLE ON THE SIDE OF THE ROAD. NOBODY GOT HURT. WHEN I TOOK MY VEHICLE TO THIS DEALER, THEY FOUND THE SECONDARY HOOD LATCH WAS FAULTY AND WAS LEFT OPENED THAT SUPPOSED TO PREVENT THE HOOD TO COME LOOSE IN CASE SOMEONE LIFT THE HOOD OPENER FROM INSIDE BY MISTAKE. (THERE IS A TENSION SPRING IN LATCH MECHANISM THAT KEEPS THE HOOK ENGAGED TO KEEP THE HOOD FROM FREEING WAS NOT STRONG ENOUGH) I ASKED THE DEALER IF THIS FAULTY LATCH WOULD BE COVERED UNDER TOYOTA SAFETY PROGRAM BUT WAS REFUSED AND PAID FOR IT OUT OF MY POCKET. I HAVE INFORM TOYOTA ABOUT THIS INCIDENT AS WELL AS TO ADVISE TO TAKE IT SERIOUSLY AND AT LEAST PAY FOR MY REPAIR COST OF THE LATCH AND OTHER DAMAGES DONE TO MY CAR DUE TO THIS INCIDENT. I COULD HAVE LOST CONTROL OF MY VEHICLE AND HAD RUN INTO SOMEONE ELSE. I AM IN MECHANICAL ENGINEERING PROFESSION AND WOULD SUGGEST TAKING A DEEPER LOOK INTO THIS PROBLEM SINCE I KNOW ANOTHER PERSON WHO HAD IDENTICAL PROBLEM WITH THE SAME MODEL YEAR. BUT TOYOTA CORPORATION, AFTER WRITING THEM TWICE INSISTS THEIR VEHICLES HAVE NO PROBLEM. MAY BE OTHER PEOPLE DOESNT WANT TO TAKE TIME TO WRITE WHAT THEY HAVE FACED. BUT TWO SIMILAR INCIDENTS CANNOT BE A CO-
THE FRONT PASSENGER SIDE SEAT BELT RETRACTOR WOULD NOT RETRACT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
VEHICLE SURGED BACKWARDS AT HIGH SPEED WHEN BACKING OUT OF A PARKING SPACE.*MR *JB
COMPLAINT REGARDING THE 2001 TOYOTA SIENNA DRIVER'S SIDE DOOR CONTINUOUSLY OPENS AND CLOSES.*MR THE ONLY WAY TO STOP THE DOOR WAS TO DISENGAGE THE POWER AND CLOSE IT MANUALLY. THE DEALER DETERMINED THAT THE MOTOR THAT OPERATES THE POWER DOOR AND THE ECU NEEDED TO BE REPLACED AT A COST OF $1939. THE MANUFACTURER HAS AGREED TO ASSIST WITH THE COST OF THE REPAIR, HOWEVER THE CONSUMER'S PORTION IS STILL QUIT COSTLY. *NM
CONSUMER WAS DRIVING AND FELL ASLEEP.. AFTER WAKING UP THE VEHICLE WAS IN A DITCH, AND ALL THE OCCUPANTS WERE ASLEEP IN THE VEHICLE. THE EXHAUST SYSTEM WAS TO BE INSPECTED.*AK
I HAVE A 2001 TOYOTA SIENNA.. HAVING PROBLEMS WITH EVAP CONTROL SYSTEM. I CANNOT FILL UP THE GAS TANK CONTINOUSLY.. STOPS EVERY FEW SECONDS... SOMETIMES SPILLING GASOLINE..(STARTED AT ABOUT 46,000 MILES).. I PAID $98 DOLLARS TO A LOCAL TOYOTAL SERVICE CENTER TO HAVE IT CHECK. THEY SAID, MY VAN HAS A PROBLEM WITH THE "CHARCOAL CANNISTER" AND WOULD COST ME $500.00 DOLLARS TO REPLACE... I CALLED TOYOTA CUSTOMER SERVICE TO FIND OUT IF THEY WILL COVER THE COST OF THE REPLACEMENT SINCE THEY HAVE A SETTLEMENT ISSUE WITH EPA REGARDING THESE KIND OF PROBLEMS. I UNDERSTAND THEY HAVE A $20 MILLION DOLLAR SETTLEMENT W/ EPA FOR THESE KINDS OF VIOLATIONS.. BUT THEY COVER VEHICLES MANUFACTURED UP TO 1998 ONLY. THEY HAVE EXTENDED THE WARRANTIES FOR THESE VEHICLES TO 14 YEARS OR 150,000 MILES... IF THEY ARE COVERING VEHICLES MUCH OLDER THAN MINE, I THINK THAT THE WARRANTY FOR MY VEHICLE SHOULD ALSO BE EXTENDED BECAUSE IT HAS A PROBLEM RELATING TO THE EMISSIONS. ALSO, $500 DOLLARS IS TOO MUCH FOR A CHARCOAL CANNISTER REPLACEMENT.. I WOULD APPRECIATE IT VERY MUCH IF YOU CAN GET THIS ISSUE RESOLVE WITH TOYOTA. THEY CAN ALWAYS GET THE $500 FROM THE $20 MILLION SETTLEMENT THEY HAD AGREED W/ EPA. THANK YOU VERY MUCH, ESTEBAN
THERE ARE 2 POTENTIALLY SERIOUS PROBLEMS THAT THIS VEHICLE HAS, WHICH APPEAR TO BE COMMON, BASED ON COMMENTS FROM 2 OTHER FAMILIES WE KNOW WITH THE SAME PROBLEMS IN THE SAME VEHICLE, A 2001 TOYOTA SIENNA. THE LOCK BUTTON ON THE REAR VAN DOOR GETS STUCK AND APPARENTLY THE ONLY WAY TO FIX IT IS TO BANG ON THE HANDLE UNTIL IT POPS BACK OPEN. WHEN IN THIS POSITION THE DOOR CANNOT BE CLOSED. THE OTHER IS WITH THE IGNITION LOCK; IT STICKS AND LOCKS EVEN AFTER THE WHEEL MAY BE DISENGAGED; THIS LEADS TO A POSSIBILITY OF BEING STRANDED, OR WORSE. *JB
WHEN I GOT HOME PUT VEHICLE IN PARK EXITED VEHICLE WITH IT STILL RUNNING. VEHICLE JUMPED INTO GEAR HIT MY GARAGE CAUSING DAMAGE TO GARAGE. *JB
WHILE DRIVING DRIVER'S DOOR OPENED AND CLOSED ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COMPUTER NEEDED TO BE REPLACED. *AK
VSC AND ENGINE CHECK LIGHT CAME ON. WHEN I BROUGHT TO DEALER. THEY TOLD ME GAS CAP WAS NOT ON TIGHT. I THOUGHT THAT WAS AN INCORRECT DIAGNOSIS SINCE THE CAP WAS ON AND I HAD BEEN FILLING MY GAS FOR MORE THAN 3 YEARS. *AK THEY RESET THE VSC LIGHT AND GAVE ME CAR BACK AFTER CHARGING ME $98. LIGHT CAME BACK ON ONE WEEK LATER.
RIGHT SIDE REAR WINDOW FELL OFF WHILE DRIVING AT 30 MPH. CONSUMER WILL SEND A PICTURE. DEALER NOTIFIED. *AK
1. ELECTRIC SLIDING DOOR OPENS WHILE DRIVING. INTERIOR LIGHTS WON'T SHUT OFF WHILE DRIVING. CHECK ENGINE LIGHT STAYS ON. 2. DRIVER DISTRACTION. 3. TOYOTA "RESETS THE BRAIN" BUT IT IS JUST A MATTER OF TIME BEFORE IT FAILS AGAIN. *AK
1)REAR HATCH DOOR LATCH BROKEN.2) CAN NOT OPEN REAR HATCH DOOR.3) REPLACED REAR HATCH DOOR LATCH.*AK
THE CRUISE CONTROL LEVER IS LOCATED IN AN AREA THAT WHEN THE DRIVER TURNED THE STEERING WHEEL THE CRUISE CONTROL IS ENGAGED AND , RESULTED IN SUDDEN ACCELERATION. *AK THE CONSUMER INDICATED THE PROBLEM OCCURRED ON A CONSISTENT BASIS. *NM
CAR ROLLED UPHILL WHILE IN NEUTRAL INTO THE GARAGE FROM THE DRIVEWAY. I INJURED MY L KNEE AS I WAS TRYING TO GET BACK IN THE CAR TO STOP IT BY BEING PINNED BY THE DRIVERS DOOR AS IT HIT A STEEL SUPPORT POST IN THE GARAGE.
FAILURE CODE P1155 "AIR FUEL SENSOR FAILURE" AT 40K MILES $282.00 FOR JUST THE SENSOR. THE VEHICLE IS LESS THAN 3 YEARS OLD NO HELP OFFERED FROM THE DEALER WITH COST OF REPAIR. FROM MY RESEARCH ON VARIOUS BULLITENS, I FIND THAT TOYOTA HAS HAD NUMEROUS PROBLEMS WITH THIER SENSORS. THE PART NUMBER OF MY FAULTY PART 89467-41040. I OWN TWO 2001 TOYOTA VEHICLES AND ALL SERVICE OIL CHANGES PROVIDED AT DEALER SHIPS. I HAD TWO GM'S AND BECAUSE I HAD MY SERVICE PROVIDED AT THE DEALER THEY TOOK CARE OF THINGS LIKE THIS OUT TO 50K MILES. ATTITUDE LIKE THIS WILL PUSH ME BACK TO GM NEXT TIME. I THINK IT'S ABOUT TIME TO SWAP BACK BECAUSE I AM UPSET WITH TOYOTA'S ATTITUDE!
WHILE DRIVING AT ANY SPEED AND APPLYING THE BRAKE THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT WHEELS. THE DEALER DETERMINED THAT THE DRUMS WERE DEFECTIVE AND NEEDED TO BE REPLACED. *NM *MR
VEHICLE FAILED STATE INSPECTION DUE TO FRONT TIRES BEING UNSAFE. *LA DUE TO EXTREME FRONT TIRE CONDITIONS. THE CONSUMER WAS SHOWN THIN TREAD ON THE FRONT TIRES AND SUGGESTED REPLACEMENT. THE CONSUMER REQUESTED REIMBURSEMENT. )M&S TUBELESS RADIAL FR 68002) *SC
LOST OF PASSENGER REAR TIRE DUE TO WHEEL FRACTURING IN 3 DIFFERENT AREAS. *JB
I AM SENDING THIS LETTER TO EXPRESS CONCERN RELATIVE TO THE SAFETY AND USABILITY OF OUR 2001 TOYOTA SIENNA MINI VAN. WE HAVE HAD CONTINUED PROBLEMS WITH THE VAN THAT HAS BEEN ADDRESSED WITH THE DEALER (KENNY KENT TOYOTA IN EVANSVILLE, IN) AS WELL AS TOYOTA. THE ENGINE IS OUR BRAND NEW VAN HAD GELLING ISSUES TO DUE MANUFACTURE?S DEFECTS. THE PROBLEMS ARE CONTINUING TO DATE. IN THE MANUFACTURE?S RESPONSE IT STATES THAT TOYOTA OFFERED GOODWILL ASSISTANCE TO US FOR THE ENGINE GELLING. (THIS HAPPENED TO A BRAND NEW VAN). IT ALSO STATES THAT THIS WAS NOT COVERED UNDER WARRANTY. TOYOTA SAID THAT THIS WAS A WARRANTY ISSUE AND IT IS ALSO LISTED AS WARRANTY IN TOYOTA DOCUMENTATION. ACCORDING TO THE OWNER?S WARRANTY INFORMATION BOOK, THE BASIC WARRANTY IS 36 MONTHS OR 36,000 MILES AND THE POWER TRAIN WARRANTY IS 60 MONTHS OR 60,000 MILES. THE DEFECT WITH THE ENGINE BASED UPON THE WARRANTY AS STATED IN TOYOTA?S WARRANTY INFORMATION BOOK STATES THAT ALL REPAIRS AND ADJUSTMENTS NEEDED TO CORRECT DEFECTS IN MATERIALS AND WORKMANSHIP OF ANY PART SUPPLIED BY TOYOTA IS COVERED. IN THE MANUFACTURE?S RESPONSE IT STATES THAT THE VEHICLE IS NOT EXHIBITING ANY WARRANTABLE NONCONFORMITIES THAT SUBSTANTIALLY IMPAIR THE USE, VALUE OR SAFETY OF THE VEHICLE. UNFORTUNATELY THIS STATEMENT IS NOT TRUE. WE HAVE CONTINUED TO HAVE EXTREME ELECTRICAL PROBLEMS WITH THE VAN. THESE PROBLEMS ARE CONTINUING TO DATE FOLLOWING TOYOTA?S ATTEMPTS TO REPAIR THE ENGINE. ON ONE OCCASION MY WIFE AND MY SIX-YEAR OLD DAUGHTE
I BOUGHT THE CAR IN 2001, USED AT 18,000 MILES. I HAVE HAD ALL SCHEDULED MAINTENANCE DONE. ON AUG 8TH I HAD AND OIL CHANGE AND BY SEPT. 17 THERE WAS NO OIL , ANOTHER OIL CHANGE WAS DONE. BY SEPT. 22 THERE WAS NO OIL. I BROUGHT THE CAR TO STEVENSON TOYOTA IN JACKSONVILLE, NC, WHERE THEY TOLD ME I HAD AN OIL GELLING PROBLEM. THEY ARE KEEPING MY CAR FOR 1-2 WEEKS, WITHOUT THE USE OF A LOANER CAR. THEY STATE THAT TOYOTA WILL CLEAN THE PARTS ONE TIME AS A GOOD WILL GESTURE AND POSSIBLY PAY FOR A RENTAL CAR FOR 3 DAYS. THEY ALSO SAID THAT MY WARRANTY AND EXTENDED WARRANTY DOES NOT COVER THIS. MY CAR HAS APPROX 55,000 MILES. I AM TRULY AFRAID TO TAKE THIS CAR BACK FROM THEM AS I AM UNSURE OF IT'S RELIABILITY OR THEIRS.
HILD SAFETY LOCKS ON REAR SLIDING DOORS ARE BYPASSED AND RENDERED USELESS BY REAR POWER DOOR BUTTONS. WITH THE CHILD SAFETY LOCKS ENGAGED THE SLIDING DOORS CAN NOT BE OPENED MANUALLY FROM THE INSIDE. HOWEVER THE REAR POWER DOOR BUTTONS LOCATED ON THE REAR DOORS, ON THE FRONT CONSOLE, AND ON THE REMOTE ALL FUNCTION NORMALLY. THERE IS A SEPARATE BUTTON ON THE FRONT CONSOLE THAT DEACTIVATES THE POWER DOOR FUNCTION, BUT IT DEACTIVATES IT FROM ALL 3 POINTS (BUTTONS ON THE REAR DOORS, ON THE FRONT CONSOLE, AND ON THE REMOTE) RENDERING THE EXPENSIVE POWER DOOR FEATURE USELESS. TO COMPLY WITH THE CHILD SAFETY LOCK REQUIREMENT, WHEN THE CHILD SAFETY LOCK IS ENGAGED IT SHOULD DISABLE MANUAL OPENING OF THE DOOR BY BACKSEAT OCCUPANTS AND SHOULD DISABLE THE POWER DOOR BUTTONS LOCATED ON THE BACK DOORS WITHIN EASY REACH OF BACKSEAT OCCUPANTS. MANUFACTURER WAS CONTACTED, BUT HAS FAILED TO FOLLOWUP OR OFFER ANY SOLUTION (TOYOTA CASE # 2003 1204 0595). POWER DOORS CLOSE TOO HARD AND POSE SERIOUS INJURY RISK TO CHILDREN. POWER DOORS CLOSE HARD ENOUGH TO EASILY HURT AN ADULT. MY TWO YEAR OLD SON WAS INJURED WHEN HE ACTIVATED THE POWER DOOR BUTTON LOCATED IN THE BACK SEAT AND MANAGED TO CLOSE THE DOOR ON HIS ARM. MULTIPLE DEALERS HAVE INFORMED ME THAT THE POWER DOORS ARE NOT ADJUSTABLE AND THEREFORE CANNOT BE CHANGED. MANUFACTURER WAS CONTACTED, BUT HAS FAILED TO FOLLOWUP OR OFFER ANY SOLUTION (TOYOTA CASE # 2003 1204 0595). TIRE PRESSUE MONITORING SYSTEM MALFUNCTIONS. IT FAILS TO WARN OF LOW PR
VEHICLE SKID CONTROL COMPUTER BROKE AND NEEDED TO BE REPLACED ($2000). *AK
ENGINE CHECK LIGHT CAME ON WHILE DRIVING. TOOK TO DEALER, HAD TO REPLACE VACUUM SWITCH. 2 DAYS LATER, SAME PROBLEM OCCURRED. *AK
I FLLLED THE FUEL TANK ON 26 NOV 2003, AND DROVE THE VEHICLE 13 MILES. IT REMAINED PARKED IN THE DRIVEWAY, WHICH SLOPES TOWARD THE REAR AT ABOUT 20 DEGREES, UNTIL 28 NOV 2003 AT 12:30 PM. THERE WAS AT THAT TIME RAW GASOLINE DRIPPING IN TEASPOON TO TABLESPOON QUANTITIES FROM A LINE IN FRONT OF THE FUEL TANK TO THE DRIVEWAY, WITH A PUDDLE ABOUT 18 BY 28 INCHES. I DROVE THE VEHICLE ABOUT 1 MILE WITH THE ENGINE RUNNING SMOOTHLY, AFTER WHICH FOR ABOUT 4 MILES THE ENGINE HESITATED AND SURGED AT SPEEDS OVER 35 MPH. THE REMAINDER OF THE 10 MILE TRIP, THE ENGINE RAN SMOOTHLY AGAIN. LATER THAT DAY, THE SERVICE REP CALLED TO TELL ME THEY HAD COMPLETED DIAGNOSTIC TESTING WHICH SHOWED A DEFECTIVE CHARCOAL CANISTER, WHICH NEEDED TO BE REPLACED FOR $552.76, AT 62,612 MILES. THE REPAIR REPORT STATES THAT THE CHARCOAL CANISTER WAS SATURATED WITH RAW FUEL. THIS IS AN OBVIOUS SAFETY HAZARD.*AK
POSSIBLE FOR PEOPLE TO BECOME LOCKED INSIDE THE VEHICLE WITH NO WAY TO OPEN THE DOORS. WHEN DOORS ARE LOCKED WITH THE REMOTE CONTROL (DELIBERATELY OR ACCIDENTALLY), WITH NO KEY IN THE IGNITION, THE ONLY WAY TO UNLOCK THEM IS WITH THE REMOTE OR TURNING THE KEY IN THE IGNITION. THE DOORS CAN BE LOCKED WITH THE REMOTE, AND A PERSON NOT HAVING THE REMOTE WILL BE UNABLE TO GET OUT. THIS HAS HAPPENED TO ME AT LEAST 4 TIMES SINCE PURCHASING THE CAR. *LA
PREVIOUSLY FILED COMPLAINT OD ID #: 10033210 REGARDING ROTORS. I RECENTLY HAD THEM REPLACED UNDER WARRANTY BECAUSE WHEN BRAKING HARD TO AVOID AN ACCIDENT I HEARD METAL TO METAL FROM FRONT BRAKING SYSTEM AND THE CAR WASN'T STOPPING. ALSO HAD SLIGHT SHIMMY IN STEERING UPON REGULAR BRAKING. WAS TOLD THAT ROTORS WERE WITHIN THE SPECIFICATIONS BUT SINCE THEY COULD NOT TURN/SAND THEM AGAIN BECAUSE THEY HAD BEEN DONE ONCE BEFORE AND WOULD BE TOO THIN AND THAT THEY WERE "WARPED" THEY WOULD REPLACE THEM UNDER WARRANTY "THIS ONE TIME ONLY." THE FIRST TIME THEY WERE TURNED AND SANDED - APPROXIMATELY 15,000 MILES. THIS TIME THEY WERE REPLACED - 22,000 MILES. THIS IS NOT NORMAL AND I DO NOT FEEL SAFE DRIVING THIS CAR! *LA
OUR 2001 TOYOTA SIENNA HAS PROBLEM WITH THE ENTIRE ELECTRICAL SYSTEM. THE LIGHTS, INTERIOR AND EXTERIOR, AS WELL AS ALL ELECTRICAL OUTLETS PULSATE. THEY CONTINUOUSLY FLUXUATE FROM DIM TO BRIGHT. THERE ARE EVEN TIMES WHEN I HAVE IT ON CRUISE AND PRESS ON THE BRAKE THAT THE RADIO GOES OFF TEMPORARILY. TOYOTA HAS ATTEMPTED TO FIX IT BUT NOW THEY TELL US THAT THIS IS COMMON WITH THE SIENNAS AND AVOLANS THAT HAVE AUTOMATIC CLIMATE CONTROL. THEY TELL US THAT THIS IS NOT A SAFETY ISSUE THAT I JUST NEED TO DRIVE IT AS IS. WE CERTAINLY DISAGREE. SINCE THIS EFFECTS THE ENTIRE ELECTIRCAL SYSTEM, WE ARE CONCERNED THAT WE MAY HAVE A COMPLETE POWER FAILURE WHILE TRAVELING. WE ALSO, ARE CONCERNED SINCE THIS IS AN ELECTRICAL MALFUNCTION, WE DO NOT WANT TO EVER EXPERIENCE AN ELECTRICAL FIRE. FINALLY, WE ARE CONCERNED ABOUT DRIVING AT NIGHT WITH LIGHTS THAT RAPIDLY FLUXUATE BETWEEN DIM AND NORMAL. I POSTED THE DATE AS MAY BECAUSE THIS IS WHEN WE FIRST REALISTED THIS WAS HAPPENING. WE BOUGHT THE CAR IN MARCH.
FUEL INJECTORS FAIL INTERMITTENTLY. *AK
DEAR SIRS, I WANT TOYOTA TO BUY BACK MY SIENNA VAN. I HAVE HAD MY VAN REPAIRED 4 TIME FOR A INOPERATIVE POWER SLIDING DOOR,ERRATIC OPERATING POWER SLIDING DOOR, UNINTENTIONAL ACTIVATION POWER SLIDING DOOR. THE DOOR IS NOW BROKE AGAIN. AFTER THEY FIX THE DOOR THIS WILL BE THE 5TH REPAIR TO THE DOOR. THE DOOR NOW OPENED ONE TIME WHILE DRIVING THE CAR AT SLOW SPEED. THIS IS NOT SAFE!
COSCO CHILD SAFETY SEAT HAS RIDGES MADE INTO THE BACK THAT WERE CAUSING BRUISES ON THE CONSUMER'S CHILD'S BACK. THE CHILD HAS COMPLAINED THAT THE SEAT WAS HURTING HIS BACK FOR AWHILE BEFORE THE CONSUMER FINALLY CHECKED THE BRUISES. THE MANUFACTURER HAS BEEN INFORMED OF THE PROBLEM. *AK
MECHANIC FOUND SIGNIFICANT SLUDGING OIL. DEALER STATED NEEDED TO FLUSH AND CHANGE NEW OIL. *AK
WHILE DRIVING AT 25 MPH THERE WAS A LOUD NOISE AND THE STEERING WHEEL SEEMED TO DISCONNECT FROM THE COLUMN. CONSUMER WAS ABLE TO SPIN THE STEERING WHEEL, AND WHEELS WOULD NOT MOVE. CONSUMER HAD, FOR ABOUT NINETY SECONDS NO CONTROL OF THE VEHICLE. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED OF THE PROBLEM. *AK
LEFT PASSENGER SLIDING DOOR WOULD NOT CLOSE. VEHICLE WAS TAKEN TO THE DEALER, WHO DISCONNECTED THE MOTOR TO THE SLIDING DOOR. *AK
THIS VAN HAS REAR BRAKES THAT SQUEAL/HUM EVERYTIME YOU USE THEM. I HAVE CONTACTED TOYOTA REGIONAL WHICH CONTACTED TOYOTA NATIONAL WHICH SENT SOMEONE OUT TO LOOK AT THEM. IN THEIR WORDS THEY SAID "BRAKE NOISE IS NORMAL FOR A SIENNA". SOMEHOW ANY CONSTANT BRAKE NOISE SHOULDN'T BE NORMAL. I'M TOLD IT HAPPENS WHEN THE BRAKE SHOES AND THE BACKING PLATES VIBRATE AT A LOW SPEED IT CAUSES THEM TO HUM. ALSO, AT 15,000 MILES (I ONLY PUT 10,000 PER YEAR ON THE CAR) THE ROTORS HAD TO BE TURNED AND SANDED. 1 WEEK LATER THE METAL CRUNCHING SOUND RETURNED. I RETURNED THE VEHICLE AND WAS TOLD EVERYTHING WAS WITHIN THE SPECIFICATIONS. NOW, WHENEVER I HAVE TO BRAKE HARD I STILL WILL HEAR A METAL TO METAL CRUNCHING NOISE. UNFORTUNATELY IT ISN'T A CONSTANT PROBLEM AND CANNOT ALWAYS BE DUPLICATED SO IT STILL HASN'T GOTTEN FIXED. I'VE BASICALLY GIVEN UP ON THE VEHICLE AND WILL TURN IT IN AT THE END OF THE LEASE BECAUSE I DO NOT FEEL SAFE WITH THESE TYPE OF BRAKE PROBLEMS.*AK
VIBRATION IN REAR BRAKES CAUSING A HARMONIC NOISE WHEN COMING TO A COMPLETE STOP OR IF ON A DOWNWARD INCLINE WITH BRAKES APPLIED AND JUST BARELY INCHING ALONG. THIS IS NOT THE NORMAL SQUEAL FROM BRAKE PADS. I HAVE BEEN CONCERNED THAT THIS VIBRATION IS CAUSING OTHER PARTS TO BECOME LOOSE. I PURCHASED THE 2001 TOYOTA SIENNA XLE VAN NEW IN SEPT 2000. ALL OF MY SERVICE IS DONE ACCORDING TO TOYOTA'S SCHEDULE AND AT TOYOTA OF GREENSBURG, PA. THE NOISE STARTED APROX. FEB OF 2002 WITH 19,000 MILES ON THE VEHICLE. IT WAS REPORTED TO TOYOTA OF GREENSBURG, PA ON MAY 10TH OF 2002 WITH 22,166 MILES. BETWEEN MAY AND AUGUST OF 2002 THE VAN WAS TAKEN TO THE DEALER 4 TIMES FOR THIS PROBLEM. DURING THAT TIME THEY REPLACED THE LININGS AND DRUMS, CLEANED THE BRAKES OR DID SOMETHING OTHER BUT THE NOISE ALWAYS COMES BACK. ON AUGUST 5TH 2002 TOYOTA OF GREENSBURG TOLD ME THAT TOYOTA WAS AWARE OF THE PROBLEM AND WORKING ON A FIX BECAUSE IT IS HAPPENING ON ALL SIENNA VANS SINCE 1998. BETWEEN THEN AND APRIL OF 2003 I KEEP ASKING ABOUT THE REPAIR AND THE ANSWER WAS IT IS NOT READY. AT THAT POINT I WENT TO TOYOTA'S ARBITRATION PROCESS BUT THEY WOULD NOT DO ANYTHING SINCE THE VAN NOW HAD OVER 36,000 MILES EVEN THOUGH THE PROBLEM STARTED WELL WITHIN THE WARRANTY PERIOD. I FEEL THERE IS A VIBRATION PROBLEM (SOMETIMES YOU CAN ACTUALLY SEE THE ROAD WHEEL VIBRATING ALSO) THAT COULD CAUSE OTHER MORE SERIOUS PROBLEMS BUT DO NOT KNOW WHAT ELSE TO DO. AS FAR AS I KNOW TOYOTA HAS STILL NOT DEVELOPED THE REPAIR.*AK
2001 TOYOTA SIENNA VAN.STICKY RIGHT AND LEFT SLIDING DOORS. *AK
MY BRAKES HAVE BEEN SQEALING FOR SOME TIME NOW. I'VE HAD THE ROTORS TURNED, DUSTED, ETC. NOW IT IS AFFECTING MY STEERING. I AM DUE TO TAKE IT IN TO HAVE THIS CHECKED OUT. *AK
ELECTRICAL SYSTEM CONTAINING FUEL INJECTOR RELAY FAILED. FUEL INJECTOR STOPPED WORKING AND CAR LOST POWER ON HIGHWAY. REPLACING RELAY AND FUSE BY DEALERSHIP DID NOT FIX PROBLEM, ENDED UP FAILING AGAIN AFTER BEING RETURNED FROM DEALERSHIP. *AK
2001 TOYOTA SIENNA LE, MANUFACTURED IN OCTOBER 2000, BOTH BACK SLIDING DOOR HANDLE BUTTONS STICK DURING HOT WEATHER PREVENTING OPENING OR CLOSING OF THE DOOR. IF THE DOOR IS OPEN WHEN THE BUTTON STICKS THEN YOU CANNOT SHUT THE DOOR. IF THE DOOR IS CLOSED WHEN THE BUTTON STICKS THEN YOU CANNOT OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE USING THE OUTSIDE HANDLE. THE DOORS STAY STUCK UNTIL THE BUTTON POPS BACK OUT USUALLY WHEN THE INSIDE OF THE CAR TEMPERATURE COOLS DOWN. MY CHILDREN HAVE BEEN ABLE TO GET OUT BY GOING THROUGH THE FRONT DOORS OF THE VAN BUT AN ELDERLY PERSON MIGHT NOT BE ABLE TO DO THIS AND WOULD BE TRAPPED IN THE BACK WITH BOTH DOORS STUCK SHUT. THERE IS A SERVICE ADVISORY FOR THIS PROBLEM DATED OCT. 27, 2000 FOR YEARS 1998-2000 BUT THERE IS NOTHING FOR 2001. THE TOYOTA EXTRA CARE PLATINUM EXTENDED WARRANTY WILL NOT COVER THIS PROBLEM BECAUSE IT IS SUPPOSEDLY A BUTTON PROBLEM AND NOT A MECHANICAL PROBLEM. THERE IS ALSO A PROBLEM WITH WATER LEAKING IN THE TRUNK. WE HAVE NOT FIGURED OUT WERE IT IS COMING FROM YET. *NLM
THE BRAKES MAKE A VERY LOUD SQUEAKING NOISE. THE DEALER TOLD THE CONSUMER TO RIDE THE BRAKES FOR A WHILE UNTIL THE RUST CAME OFF. NEW BRAKE PADS WERE PUT ON THE VEHICLE ON 6/5/2003. THE NOISE STILL OCCURS. *AK
THE ENGINE HAD TO BE REPLACED DUE TO AN OIL SLUDGE BUILD-UP. *JB
THE VEHICLE EXPERIENCED AN OIL LEAKED. *JB
THE BRAKES MAKE NOISE WHEN EVER I APPLY THEM. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR REPAIR A COUPLE OF TIMES. FIRST 2 TIMES, THEY SAID NEED SERVICE. THEY DID SERVICE TO CLEAN DUST. EVEN AFTER THAT, THE SOUND DID NOT GO. THEY MENTIONED THIS IS NORMAL FOR ALL SEINNA'S. THEY SAID THE SOUND COMING WHEN METAL PADS HITS METAL RINGS, DRUM. I BELIEVE THE SOUND IS DUE TO DESIGN FAULT OR FAULT MATERIALS. I BOUGHT A BRAND NEW VEHICLE AND ONLY 20000 MILES ON IT. THEY REFUSED TO REPLACE ANY PARTS. THEY SAID THERE IS NO PROBLEM AND EVERY THING NORMAL. I AM DISAPPOINTED IN BUYING A BRAND NEW SEINNA XLE (HIGHER MODEL) AND PAID AROUND $30000. PLEASE HELP ME RESOLVE THE PROBLEM. I CALLED TOYATA CUSTOMER SERVICE. NO HELP FROM THEM. THEY HAVE 100 REASONS TO COVER UP ANY COMPLAINT. *JB
AFTER MY ENGINE REGISTERED "LOW OIL", THE MECHANIC FOUND SIGNIFICANT SLUDGING. IT WAS FLUSHED AND CHANGED AND THEN IN <1000MI THERE WAS NO OIL AGAIN. NOW TOYOTA SAYS THE LEAKS AROUND THE VALVES ARE DUE TO MY "NEGLECT" IN CHANGING OIL. I HAVE THE RECEIPT FROM 4 MOS AGO FOR OIL CHANGE. I ALSO WAS TOLD THEY WOULD NOT CONSIDER PAYING FOR IT BECAUSE IT WAS MY LACK OF OIL CHANGE THAT "CAUSED" THE SLUDGING (DESPITE MY RECEIPT) AND THAT I NEEDED ALL MY OIL CHANGE RECEIPTS FOR THEM TO CONSIDER A CLAIM (2 1/2 YEAR OLD CAR.)
DEFECTIVE ENGINE DUE TO MANUFACTURING DEFECT. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Toyota Sienna → · Every Sienna year → · How the figures are calculated →