Air Bags › FrontalCrash1 injured
Filed Jul 11, 2001AZ
WHILE DRIVING 35-40 MPH HIT ANOTHER VEHICLE HEAD-ON. NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED FROM NECK AND BACK PAIN. DAMAGE TO VEHICLE UNKNOWN.*AK
1997 Toyota Sienna
Routine
Owners filed 2 complaints about this vehicle with federal regulators, most often about the unknown or other. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Unknown or Other | 1 | 0 | 0 | 0 | |
| Air Bags › Frontal | 1 | 1 | 0 | 1 |
What owners reported
Newest filingsUnknown or Other
Filed Sep 28, 2000CT
LOCK/LATCH THAT HOLDS SLIDING DOOR OPEN HAS FAILED. *AK
2 of 2 complaints, reproduced as filed.
Across model years
Worst on record: 2004| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2020 | 38 | 2 | 1 | 0 | Routine |
| 2019 | 45 | 7 | 0 | 0 | Routine |
| 2018 | 71 | 7 | 0 | 0 | Routine |
| 2017 | 153 | 10 | 4 | 0 | Routine |
| 2016 | 75 | 5 | 1 | 0 | Routine |
| 2015 | 231 | 6 | 7 | 0 | Above average |
| 2014 | 163 | 6 | 2 | 0 | Routine |
| 2013 | 183 | 6 | 1 | 0 | Routine |
| 2012 | 247 | 9 | 4 | 0 | Above average |
| 2011 | 614 | 14 | 7 | 0 | Above average |
| 2010 | 172 | 8 | 2 | 1 | Fatalities reported |
| 2009 | 207 | 10 | 3 | 0 | Above average |
| 2008 | 429 | 9 | 4 | 0 | Above average |
| 2007 | 364 | 10 | 6 | 2 | Fatalities reported |
| 2006 | 1,017 | 11 | 2 | 1 | Fatalities reported |
| 2005 | 1,130 | 12 | 8 | 1 | Fatalities reported |
| 2004 | 2,062 | 10 | 8 | 2 | Fatalities reported |
| 2003 | 105 | 1 | 2 | 0 | Routine |
| 2002 | 181 | 1 | 4 | 0 | Routine |
| 2001 | 180 | 2 | 0 | 2 | Fatalities reported |
| 2000 | 363 | 1 | 4 | 0 | Above average |
| 1999 | 215 | 3 | 4 | 1 | Fatalities reported |
| 1998 | 294 | 3 | 3 | 0 | Above average |
| 1997 — this page | 2 | 0 | 0 | 0 | Routine |
| 1996 | 3 | 0 | 0 | 0 | Routine |
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.