2014 Toyota Sienna

Routine

Owners filed 163 complaints about this vehicle with federal regulators, most often about the body and frame. It has been recalled 6 times.

One of the better Toyota Sienna years: fewer complaints than most, without an unusual share of serious ones. Which Toyota Sienna years to avoid →

When it fails
020k40k60k90k120k200k
50,000 milesMedian miles at failure

104 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2014 Toyota Sienna problems

43 of the 163 complaints (26%) are about the body and frame.

ComponentReportsCrashesFiresInjuries
Structure › Body · body and frame34
000
Unknown or Other19
000
Air Bags · airbags12
201
Service Brakes · brakes9
100
Engine9
021
Wheels7
000
Suspension7
000
Fuel/Propulsion System · fuel and propulsion system7
000
Vehicle Speed Control · throttle and acceleration6
000
Structure › Body › Door · body and frame6
000

6 safety recalls

Part 573 reports
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings19V553000
Filed Jul 25, 2019303 vehiclesVantage Mobility International, LLC

Defect. Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.

Risk. The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.

Remedy. Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings19V410000
Filed Jun 4, 2019705 vehiclesBraun Corporation

Defect. Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.

Risk. The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.

Remedy. Braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Air Bags › Frontal › Passenger Side › Inflator Module19V005000
Filed Jan 9, 20191,299,448 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Structure › Body › Door16V858000
Filed Nov 29, 2016744,437 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.

Risk. If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.

Remedy. Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings14V576000
Filed Sep 19, 201415,872 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Power Train › Automatic Transmission › Gear Position Indication (prndl)14V414000
Filed Jul 8, 2014263 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Sienna vehicles manufactured June 17, 2014, through June 24, 2014. The affected vehicles have a transmission shift control cable whose protective cable sleeve may have been damaged during assembly. This could cause the control cable to bind or separate during gear shift operation causing incorrect gear selection. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Risk. If the transmission shift cable separates while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy. Toyota will notify owners, and dealers will inspect and replace the transmission shift control cable, as necessary, free of charge. The recall began in early August 2014. Owners may contact Toyota customer service at 1-800-331-4331.

All 6 campaigns on file, newest first.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Sep 3, 2026OH

The fuel lines that are connected to recall 14V576000 need to be replaced and so that recall needs to be expanded as the parts are present in my vehicle but the connected to my VIN

Engine
Filed Jul 6, 2026PA

Sluggish start when hot - fuel pump leak into engine when hot, causing starter issues, wears out starter, causes other stress on engine. Common issue in Toyota Siennas. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Speed Control
Filed May 8, 2026120,000 milesOH

The contact owns a 2014 Toyota Sienna. The contact stated that while driving at various speeds the vehicle had experienced unintended acceleration. During the failure the driver forcely pressed the brake pedal to stop the vehicle. The contact indicated that the failure had once occurred while a transporting a Uber passenger. The cause of the failure was not determined. The manufacturer and local dealer were not contacted. The failure mileage was 120,000.

Electrical System › Instrument Panel › Speedometer/Odometer
Filed Mar 27, 2026176,047 milesCA

Odometer Fraud. The contact purchased a 2014 Toyota Sienna. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the mileage was 59,500. It was later discovered upon checking the paperwork that the mileage was 176,047.

Fuel/Propulsion System
Filed Feb 19, 2026MO

The vehicle died while driving and when I try to start again it will crank but can't start.

Air Bags
Filed Jan 27, 2026PA

Dear sir/ madam, I am writing to report an issue with recall status reporting. All open recalls for my vehicle (VIN: [XXX] ) were completed at an authorized dealership on [01/27/2026]. I have documentation from the dealer confirming that the recall repairs were successfully performed. However, the recall status has not been updated in the NHTSA database and still appears as “open.” I request assistance in ensuring the recall completion is properly reported and reflected in the NHTSA system. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Structure › Body
Filed Dec 30, 2025SC

The passenger-side power sliding door system failed to stop or reverse when it encountered physical interference with the vehicle’s open fuel door. The door continued opening under power despite clear obstruction by a fixed exterior body component. The affected components, including the sliding door mechanism and damaged fuel door latch, remain available for inspection upon request. A powered sliding door continuing to operate against an obstruction creates a foreseeable risk of injury to occupants or bystanders, as well as vehicle damage. If a person’s hand, arm, or clothing had been in the same position as the fuel door, injury could have occurred. The incident occurred during normal vehicle use and demonstrates inadequate safeguards against obstruction. The issue has been formally reproduced or confirmed by an independent service center which noted that the incident occurred as described during normal operation of the power sliding door, and no abnormal conditions were present at the time. No warning lamps, messages, or other symptoms appeared prior to the incident. The power sliding door operated normally and without indication of malfunction until it failed to stop when encountering the open fuel door. Fueling the vehicle with the fuel door open is routine and expected vehicle use. The absence of any interlock, sensor logic, or safeguard preventing a powered sliding door from operating against an open body panel represents a design deficiency rather than a maintenance or

Electrical System › Instrument Panel › Speedometer/Odometer
Filed Nov 7, 2025187,391 milesTX

Odometer Fraud. The contact purchased a 2014 Toyota Sienna. The contact stated that upon taking the vehicle to a dealer for an oil change, it was discovered through the Carfax report that there was a mileage discrepancy. The vehicle was a private sale through Facebook Market Place. At the time of purchase, the vehicle mileage was 146,000, but upon retrieving the Carfax report, the contact discovered that the mileage was 187,391 on the State inspection report dated June 18, 2025. The issue had not been reported to another agency.

Structure
Filed Sep 5, 202599,500 milesOH

The contact owns a 2014 Toyota Sienna. The contact stated that while driving 70 MPH, there was an audible alarm coming from the vehicle, alerting the contact that the door was ajar. The passenger’s side slide door opened independently while the vehicle was in motion. The vehicle was modified to accommodate a ramp for the contact's two wheel-bound children. The contact pulled over to the side of the road and closed the sliding door. The contact's husband tied the door to prevent it from opening independently again. The check engine warning light was intermittently illuminated. The vehicle was taken to the dealer, where it was inspected. The contact was informed that two latches had corroded and needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 16V858000 (STRUCTURE). However, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,500.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 18, 2025UT

The passenger side cable that opens and closes the door snapped and is disconnected. The door will get stuck in an open or closed position.

Latches/Locks/Linkages
Filed May 5, 2025155,000 milesNY

The contact owns a 2014 Toyota Sienna. The contact stated that while opening the driver’s side sliding door, the drive belt snapped. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the sliding door drive belt. The vehicle was not repaired. The contact also stated that the same failure later occurred on the passenger’s side sliding door. The manufacturer was not notified of the failure. The failure mileage was 155,000.

Engine
Filed Apr 30, 2025CA

Timing chain cover leaking oil. This is known issue on 3.5L V6 model years 2011 -2022

Electrical System
Filed Oct 15, 2024100,000 milesCO

The contact owns a 2014 Toyota Sienna. The contact stated that the passenger's side and driver's side sliding doors were locked and had failed to open automatically and manually. The contact stated that the motors of the doors were previously replaced; however, the failure persisted. The vehicle was taken to the local dealer, where the doors could not be opened. The dealer determined that the Power Sliding Door Cable Sub-Assembly, the Sliding Door Center Hinge Assembly, the Fuel Filler Door Hinge and Pin, the Power Sliding Door Rear Lock Assembly, the Sliding Door Front Lock Assembly, and an unknown part had failed and needed to be replaced. The dealer related the failure to Toyota Campaign Number: ZK1. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered because the campaign had expired. The vehicle was not repaired. The failure mileage was approximately 100,000.

Engine
Filed Feb 23, 2024IL

I have 2014 Toyota sienna head gasket problem with less than 100,000 k

Unknown or Other
Filed Jan 5, 2024CA

The driver's side passenger door power cable broke. We had to turn off the power to all of the mechanical doors. There may have been a recall on this awhile back. The cable could be seen outside of the vehicle. We since have tucked it out of the way.

Structure
Filed Oct 31, 202368,000 milesAL

The contact owns a 2014 Toyota Sienna. The contact stated while driving at various speeds, the contact heard abnormal sounds coming from the vehicle. The passenger’s side slide door became inoperable. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.

Unknown or Other
Filed Aug 30, 2023NH

The spare tire, which is normally secured under the minivan, fell off while driving at approximately 40 mph. My son, who was driving the vehicle, heard a sudden loud noise from the underside of the vehicle. He looked in his rearview mirror and saw something in the middle of the road. He pulled over to inspect the vehicle, and noticed that the spare tire was gone, which he was able to retrieve. I brought the vehicle to a local Toyota dealer, who indicated I needed a new spare tire carrier (at a cost of $329.07), since the original unit had failed due to rust. The spare tire had never been used or removed from its manufactured mounting position since original purchase of the vehicle in 2014. There were no warning signs at any time prior to the incident that the spare tire might come loose from its mounted position. The safety issues associated with this incident are obvious, e.g., another vehicle striking the spare tire or loosing control to avoid the spare tire; the tire rolling and striking a person, another vehicle, or damaging property, etc.

Steering
Filed Mar 27, 2023FL

I HAD THE VEHICLE INSPECTED BY PERSONAL MECHANIC BECAUSE THE STEERING WHEEL WOULD TIGHTEN AND THEN RELEASE WHENEVER TURNED TO RIGHT AND RELEASE ON LEFT TURN. THIS WOULD HAPPEN ON A REGULAR BASIS WHEN TURNING THE WHEEL. THE MECHANIC DID RECOMMEND THAT I CALLED THE MANUFACTURER TO CHECK IF THERE WAS ANY RECALL FOR THE PROBLEM. WHICH I DID. RESPOND WAS NO AND SO I EXPLAINED THE PROBLEM TO THE REPRESENTATIVE. THERE IS NOT A FAILURE OR INCIDENT EXCEPT THE STEERING WHEEL KEEPS ON TIGHTENING AND I'M JUST BEING CAUTIOUS. NO MANUFACTURER, POLICE, OR INSURANCE HAS INSPECTED IT BECAUSE THERE IS NO ACCIDENT. THANK GOD! JUST CONCERNED BECAUSE MY MECHANIC SAID IT IS SOMETHING FOR THE DEALERSHIP. SOMETHING TO DO POSSIBLY WITHIN THE STEERING COLUMN/CHANNEL COMPONENT. NOT SURE WHICH IS RIGHT, BUT TO CHECK FOR RECALL BY MANUFACTURER. I TOOK IT TO TIRE KINGDOM BUT SOMETHING ELSE WAS REPAIRED. SO I'M STILL HAVING TROUBLE WITH STEERING WHEEL STIFF TIGHTENING UP LIGHTLY. I WOULD FEEL IT TIGHTEN WHENEVER DRIVING 45 MILES OR MORE.

Seat Belts
Filed Feb 26, 2023CA

After a rain, water will leak into the driver and front passenger seatbelt coil housing. The front passenger seatbelt was not used in some time and mold developed with green and black stains all along the seatbelt. After it rained, the driver side seatbelt released about 1 cup of water when I pulled the seatbelt. With my wife as the passenger, she was conflicted about wearing the seatbelt while having mold pressed against her body, clothes, and breathing it in. The smell of mold is now present in the vehicle. This problem has been reproduced via online reports at SiennaChat.com. No warning lamps, messages or symptoms appeared prior, or during, this issue. I am in the process of reporting it to Toyota as soon as the next business day (Monday).

Wheels
Filed Dec 4, 2022AZ

Tire pressure monitor system dashboard icon is ridiculously non-intuitive. Both my wife and daughter have been baffled by it because the icon DOES NOT LOOK LIKE A TIRE! Neither are stupid, one is a college grad and the other is a junior at ASU. The icon is a cross-section of a tire, and none of them know what a tire cross-section looks like. Because of this, they have driven on dangerously under inflated tires without knowing it. Fix the icon SO IT LOOKS LIKE A TIRE! Thank you.

Suspension
Filed Oct 16, 2022AZ

The van seems to prematurely wear tires out before their service life expectancy. I've owned the van for seven years, and I've had to purchase over five complete sets of tires. The front tires wear-out much faster than the rear tires, and do not last more than 15K miles. I've had several alignment jobs done, both (L&R) control arms replaced, ball joints, and struts - the van still wears out tires regardless of tire brand. I suspect the must be a design flaw causing premature wear and tear on tires on the front of the van, as I just replaced another set of tires from the Yokohama brand recommended for the van. I've asked Toyota, and they claim ignorance of such a problem. It is my desire to make this problem known, and to have the Government investigate if there is an design flaw in the Sienna van which is causing rapid part failures.

Structure › Body
Filed Sep 6, 2022VA

Good question

Service Brakes
Filed Sep 6, 2022VA

Great coaching

Vehicle Speed Control › Accelerator Pedal
Filed Aug 29, 202294,000 milesMI

The contact owns a 2014 Toyota Sienna. The contact stated while attempting to drive there was an idling issue while attempting to make a turn while accelerating. There was no warning light illuminated. The contact also stated that there was a traction control failure. Additionally, the vehicle failed to accelerate while entering the highway. The failure had been consistent for several years. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to replicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.

Suspension
Filed Jul 16, 2022IL

The rear electro magnetic coupler had to be replaced at 120000 miles. Online multiple complaints are listed for the same issue and Toyota has a recall issues for the same component for the RAV4. So why not for the Toyota Sienna xle ltd awd Thanks

EngineFire1 injured
Filed Jun 9, 2022CA

Was driving my sienna down he highway, as I was passing someone I lightly accelerated and I heard a loud bang sound. Seconds later I see smoke coming out of the hood so I pull over, about 30 seconds before I pulled over the engine bursted into flames. When the vehicle came to a stop it would not unlock and me and my 2 kids were stuck in a burning vehicle, we barley made it out and my arm got burnt from it, this is the 4th time I’ve had a problem with the engine and 6th time the transmission has had problems. I’ve heard this happen on many other siennas yet it’s not recalled…

Engine
Filed May 23, 2022IL

The Toyota 2GR-FE 3.5L V6 engine have a verry comoon complaint of Blown Head Gasket under 100K miles. i own a 2014 sinenna and currently experiencing same issue at 89K miles. i looked online and found that so many people had the same issue and there was no action from the side of the company, they just waited for the 60K miles/5 year to be over so that they can deny the claim. the funny thing is that my vehicles's previous owner purchased an extended warranty which is still valid till September 2022 and the Company doesn't want to honor it. with this issue in mind i cannot take my vehicle for a long with my family, it puts life of my family at risk.

EngineFire
Filed Apr 14, 2022VA

AFTER A SHORT 10-MIN DRIVE, PARKED THE VAN IN MY HOUSE'S DRIVEWAY. wHEN I STOPPED, SMOKE STARTED COMING OUT OF THE HOOD. WHICH DEVELOPED INTO FLAMES AND THE FRONT OF THE VAN WAS ENGULFED IN FLAMES. iMMEDIATELY CALLED THE FIRE DEPARTMENT TO PUT THE FIRE OUT. VAN IS TOTALY BURNT. MANAGED TO MOVE TWO OTHER VEHICLES AWAY FROM THE BURNING VAN. ALUMINUM SIDING NEXT TO THE GARAGE SUSTAINED HEAT DAMAGE.

Air Bags
Filed Mar 2, 2022NY

I have a 2014 Toyota Sienna (as indicated by VIN number) and I currently reside in the United Kingdom on US military orders. After getting notice from the NHTSA about the fact that my vehicle had an open recall I contacted my local Toyota dealership here in the UK. I was able to have the affected parts replaced after they were shipped from the US. However, the UK Toyota dealership has been unable to update the NHTSA database due to being outside the US. We have been trying to correct this issue through Toyota and the NHTSA for well over a year but no progress has been made. I have paperwork that shows the recall work was carried out. Please help me figure out how to get this updated. My family has received orders to return to the US but we are unable to ship our vehicle with an open NHTSA recall.

Power Train
Filed Aug 27, 2021125,000 milesCA

The contact owns a 2014 Toyota Sienna. The contact stated that while attempting to turn the vehicle to the left or to the right, there was a grinding sensation in the steering column. The contact stated that the vehicle felt as if it was losing traction. There was no warning light illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.

Structure › Body
Filed Apr 9, 2021100,000 milesTX

THE DRIVERS SIDE REAR DOOR DOES NOT OPEN PROPERLY ALL THE TIME, IT JAMS PARTIALLY OPEN. THE CAR IS STATIONARY AND NOT MOVING.

Tires
Filed Mar 31, 2021111,423 milesOH

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE SPARE TIRE CARRIER CABLE WAS RUSTED. THE CONTACT WAS CONCERNED THAT THE TIRE COULD DETACH FROM VEHICLE AND CAUSE AN ACCIDENT. THE VEHICLE WAS TAKEN TO JOSEPH AIRPORT TOYOTA (1180 W NATIONAL RD, VANDALIA, OH 45377, (937)898-8060) WHERE THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE SPARE TIRE CARRIER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,423.

Seat Belts
Filed Jan 28, 202188,000 milesMD

THE DRIVERS SEATBELT ON MY WIFE'S CAR STOPPED FUNCTIONING AND WILL NOT LATCH. NOTHING APPEARS TO BE STUCK IN IT. LOOKING INSIDE THE FEMALE PART, IT LOOKS LIKE IT HAS COME APART. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE DEALER CANNOT EXPLAIN WHY IT BROKE.

Structure › Body
Filed Jan 6, 202195,000 milesWA

MY SON WAS GETTING INTO THE VAN VIA THE DRIVER SIDE SLIDING DOOR. HIS BACKPACK BUMPED THE SENSOR, AND THE DOOR OPENED AND FROZE HALFWAY OPEN. I DISENGAGED THE AUTOMATIC OPENING, BUT THE DOOR HAD DIFFICULTY CLOSING. I NOTICED THAT THE CABLE TO THE SLIDING DOOR HAD SNAPPED. I WAS EVENTUALLY ABLE TO CLOSE THE DOOR, BUT NOW THE DOOR WILL NOT OPEN AT ALL.

Power TrainCrash
Filed Dec 10, 202084,500 milesIA

ON OCTOBER 15TH AT APPROXIMATELY 3:30 PM (CT) MY 2014 TOYOTA SIENNA WAS PARKED IN MY DRIVEWAY WITH THE ENGINE ON, UNATTENDED, WHEN IT MOVED FORWARD UP THE SLIGHT INCLINE OF MY DRIVEWAY, STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE AND KEPT MOVING FORWARD UNTIL IT STRUCK THE FRONT WALL OF THE GARAGE. PRIOR TO THE ACCIDENT, I HAD REVERSED THE VAN OUT OF THE GARAGE AND LEFT THE VAN IGNITION ON AND IN PARK AS I EXITED. I KNOW FOR CERTAIN THAT THE VAN WAS IN THE PARK POSITION SINCE THE AUTOMATIC LOCKS LET ME EXIT THE VEHICLE WITHOUT HAVING TO MANUALLY UNLOCK THEM AND THE ALARMS DID NOT SOUND AS I EXITED. THE VAN ALSO DID NOT ROLL FORWARD IR BACKWARD AS I EXITED. I THEN WALKED IN FRONT OF THE VAN TO ENTER MY HOUSE THROUGH THE GARAGE. I WAS IN THE HOUSE FOR LESS THAN 5 MINUTES WHEN I HEARD THE LOUD CRASH OF THE VAN STRIKING THE GARAGE WALL. MY TOYOTA SIENNA WAS MANUFACTURED ON JUNE 6, 2014. AFTER THE ACCIDENT I DISCOVERED THERE IS AN ACTIVE RECALL (RECALL: TRANSMISSION SHIFT CABLE/ROLLAWAY/FMVSS 102) FOR AN ISSUE THAT CAUSES ROLLAWAYS EFFECTING CARS MANUFACTURED BETWEEN JUNE 17, 2014 THROUGH JUNE 24, 2014. I TOOK MY VAN TO TOYOTA EXPECTING MY ISSUE TO BE RELATED TO THIS RECALL. TOYOTA HAD THE BLACK BOX INSPECTED AND THE TRANSMISSION INSPECTED AND DETERMINED THEY WERE NOT LIABLE SINCE THEY WERE NOT ABLE TO REPLICATE THE ISSUE AND DID NOT FIND ANY DEFECTS. WHEN I TOOK MY CAR IN ORIGINALLY THE TECHNICIAN STATED THAT THERE WAS NOT A GOOD WAY TO DETERMINE IF THE SHIFT CABLE WAS D

Vehicle Speed Control
Filed Jul 6, 202070,000 milesIL

3 TIMES THIS YEAR, WHEN SLOWING TO A STOP WITH MY FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELERATED, REQUIRING ME TO APPLY AS MUCH BRAKE PEDAL PRESSURE AS I COULD, AS WELL AS SHIFTING TO NEUTRAL TO STOP THE CAR. THIS HAS OCCURRED ONCE WHEN COMING UP TO A STOP SIGN, AND TWICE WHILE PULLING INTO A PARKING SPACE. BOTH TIMES WHEN PULLING INTO THE PARKING SPACE, I WAS BARELY ABLE TO STOP IN TIME, ALMOST HITTING A CAR IN THE SPACE IN FRONT OF ME. AFTER THE LAST TIME THIS OCCURRED (7/3/2020), THE CAR WAS TAKEN TO ST. CHARLES TOYOTA ON 7/6, WHERE THEY FOUND NOTHING WRONG WITH THE VEHICLE. THIS STARTED JUST THIS YEAR; THE VEHICLE HAS APPROX. 70,000 MILES ON IT. WE HAVE OWNED THE VEHICLE SINCE NEW - IT DID NOT DO THIS FOR THE FIRST 4.5 YEARS OF SERVICE.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 24, 2020PA

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE), HOWEVER THE FAILURE RECURRED. THE CONTACT STATED WHILE STOPPED, THE DRIVER'S SIDE REAR DOORS FAILED TO LOCK SECURELY. ON SEVERAL OCCASIONS THE DOORS WERE UNABLE TO BE UNLOCKED FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE CONTACT STATED THE DOORS WOULD UNLOCK WHILE DEPRESSING THE UNLOCK BUTTON ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO TOYOTA OF SCRANTON LOCATED AT 3400 N MAIN AVE, SCRANTON, PA 18508, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Structure › Body
Filed Mar 5, 202086,000 milesMA

ON 12/20/19 IN MY 2014 TOYOTA SIENNA THE SLIDING DOOR NEXT TO MY 3 YEAR OLD OPENED WHILE I WAS DRIVING. I WAS IN THE MIDST OF ACCELERATING AFTER A LIGHT TURNED GREEN WHEN THE CAR STARTED NOTIFYING ME THAT A DOOR WAS AJAR AND THE PASSENGER-SIDE SLIDING DOOR STARTED OPENING. THE DOOR OPENED FULLY AND REMAINED OPEN AS I WAS AT SPEED IN THE MIDDLE OF AN INTERSECTION. NOTE THAT ALL DOORS WERE CLOSED AND LATCHED BEFORE I PUT THE VEHICLE IN DRIVE, AND THIS ONLY OCCURRED AFTER A FEW MILES OF DRIVING. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THE LATCH ASSEMBLY IN BOTH SLIDING DOORS. THE DEALERSHIP COULDN'T TELL ME WHAT FAILED OR IF THE REPLACED LATCHES WOULD SOLVE THE PROBLEM, SO I CALLED TOYOTA CORP. I LEARNED THAT TOYOTA ALREADY KNEW ABOUT THIS ISSUE. WHEN I ASKED IF THEY COULD ASSURE ME THAT THE SLIDING DOORS WOULDN'T OPEN WHILE DRIVING AGAIN, THEY COULDN'T. THEY TOLD ME THAT THEY COULDN'T CONFIRM THAT THE LATCHES WERE THE PROBLEM, AND WHILE THE REPLACEMENT LATCH HAS A DIFFERENT MODEL NUMBER THAN THE ORIGINAL, THEY DON'T KNOW IF IT IS IN FACT A DIFFERENT PART AND IF SO, HOW. THE ONLY ASSURANCE THAT TOYOTA COULD GIVE ME IS THAT 'OF THE PEOPLE IN YOUR REGION THAT THIS HAS HAPPENED TO, IT HASN'T HAPPENED A SECOND TIME THAT WE KNOW OF'. THE MORE QUESTIONS I ASKED, THE CLEARER IT BECAME THAT THIS COULD HAPPEN AGAIN. PLEASE NOTE THAT THIS ISSUE IS ENTIRELY DIFFERENT FROM THE '16 RECALL THAT INVOLVED SLIDING DOORS OPENING WHILE DRIVING (ALL ASSOCIATED RECALLS HAD BEEN PERFORMED

Fuel/Propulsion System
Filed Feb 26, 2020135,000 milesTX

OCCASIONALLY WHEN FROM A STOP OR AFTER SLOWING DOWN AND THEN ACCELERATING RAPIDLY, THE CAR DOES NOT DO ANYTHING AND ALMOST GETS REAR ENDED. I HAVE TOLD THE DEALER AND THEY SAID IT IS NO UNUSUAL WITH TOYOTA'S..... DALLAS CORPORATE SAYS SEE DEALER. I JUST QUITE COMPLAINING AFTER A COUPLE YEARS, BUT WAS TOLD TO CHECK WITH YOU. MOST EVERY THING ELSE I LIKE ABOUT TOYOTA...

Service Brakes
Filed Feb 25, 202078,929 milesNY

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE DRIVING 15 MPH THE BRAKE PEDAL WAS APPLIED HOWEVER DEPRESSED TO THE FLOORBOARD, THE VEHICLE ACCELERATED AND SURGE FORWARD WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND TURNED THE IGNITION TO THE OFF POSITION. THE VEHICLE WAS TOWED TO ROMANO TOYOTA 6400 BASILE ROWE, EAST SYRACUSE, NY 13057(315) 445-1070, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,929. *BF*JB

Air Bags
Filed Feb 18, 202021,304 milesCA

NOTHING HAPPENED TO THE VEHICLE, BUT NORTH HOLLYWOOD TOYOTA REFUSED TO REPLACE THE AIRBAGS ( AFTER WAITING IN THEIR SERVICE DEPARTMENT FOR 5 HOURS) BECAUSE THEY SAID WE 'ALTERED' THE VEHICLE. IT IS A MOBILITY VAN PURCHASED THRU MOBILITYWORKS- WHO ADDED A RAMP FOR A WHEEL CHAIR. THE FRONT BUMPER AND DASH WERE NOT ALTERED.

Vehicle Speed Control
Filed Feb 15, 202090,983 milesNJ

JUST BEFORE THE VEHICLE COMES TO A FULL STOP, THERE IS UNINTENDED ACCELERATION AND I COULD SEE EVEN THE RPM(SCALE) TO SPIKE TEMPORARILY. THIS HAS BEEN HAPPENING EVERY TIME WHEN OUTSIDE TEMP IS COLD AND VEHICLE IS DRIVEN WITH COLD OR SLIGHTLY ABOVE COLD ENGINE TEMPERATURE. THERE IS A RISK OF HITTING ANOTHER VEHICLE OR MEETING ACCIDENT IF MISJUDGE MY BRAKING BECAUSE OF THIS PROBLEM. HOWEVER IT DOES IT EVEN ON HIGHWAY UNDER NORMAL TEMPERATURE WHILE I'M BRAKING OR SLOWING DOWN.

Service Brakes
Filed Jan 28, 202060,000 milesCA

AFTER ABOUT 60,000 MILES MY CHECK ENGINE LIGHT ILLUMINATES WITH CODE P0012 EVERY 1,000 MILES AND WHEN I TAKE IT TO TECHNICIAN THEY FIND NOTHING WRONG AFTER RESETTING. THEN AGAIN IT RANDOMLY APPEARS AND HAS BEEN DOING SUCH FOR THE LAST 10,000 MILES. FRUSTRATING. ALSO THE FRONT BRAKES SQUEAL EVERYTIME I TOUCH THE BRAKE PEDAL REGARDLESS OF WHICH PADS I USE OR IF THEY ARE NEW OR USED.

Vehicle Speed Control
Filed Jan 14, 2020NY

CAR ACCELERATES WHEN TRYING TO STOP/ PRESSING BREAKS

Electrical System
Filed Dec 23, 20191 milesNJ

I WAS DRIVING MY MINIVAN GETTING IN THE HIGHWAY WHEN IT JUST STOP RUNNING PERIOD IN THE MIDDLE OF THE ROAD. I COULD HAVE BEEN DEAD BY NOW SPECIALLY IN A HIGHWAY. LUCKILY, I WAS ABLE TO PULL TO THE SIDE VERY QUICK WHEN CAR DIED ON ME. I HAD TO PAY A TOW TRUCK TO TAKE MY VEHICLE HOME NOW TOYOTA DOES NOT WANT TO FIX IT. ALSO, SLIDING DOOR WON'T CLOSE. WHEN PRESSING DOOR BUTTON TO CLOSE, DOOR SLIDES RIGHT BACK. IT DOES NOT MAKE IT ALL THE WAY TO BE ABLE TO LOCK THE DOOR. THIS HAPPENED WHILE PASSENGER WAS GETTING IN THE VEHICLE WAS WE WERE NOT ABLE TO LOCK THE DOOR. I WAS PARKED ON THE STREET. UNFORTUNATELY, I DID NOT TAKE ANY PICTURES.

Structure › Body › Door
Filed Sep 16, 201970,000 milesMA

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE'S SLIDING DOOR FAILED TO FUNCTION WHEN USING THE POWER BUTTON. THE CONTACT HAD TO MANUALLY OPEN AND CLOSE THE SLIDING DOOR FROM THE EXTERIOR HANDLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Visibility › Sun/Moon Roof Assembly
Filed Jul 10, 201940,000 milesAL

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD EXPLOSION WAS HEARD. THE CONTACT DISCOVERED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO HOOVER TOYOTA (2686 JOHN HAWKINS PKWY, HOOVER, AL 35244) TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Steering
Filed Jun 24, 201970,000 milesTX

I TOOK MY TOYOTA SIENNA VAN TO TOYOTA OF PHARR TO HAVE MY PASSENGER AIR BAG REPLACE DUE TO A RECALL. I MADE A SCHEDULE APPOINTMENT ON AND IT WAS COMPLETED, HOWEVER, SERVICE PERSON INFORMED ME THAT I NEEDED TO HAVE MY ' CONTROL ARM ' REPLACED AS WELL. HE STATED IT IT WASN'T UNDER WARRANTY AND NO RECALL ON IT. THE COST TO HAVE IT DONE IS $2,381.07. I ASKED HIM HOW DID THIS HAPPENED. HE STATED IT'S THE DRIVING CONDITION AND MILES. I TOLD HIM MY WIFE IS RETIRED AND HARDLY DRIVES IT AND ONLY DRIVES IT ON PAVE ROAD. ALSO, IT ONLY HAS 70,000 MILES. I TOLD GENTLEMAN THAT THAT WAS TOO MUCH MONEY. I ASKED HIM IF IT'S SAFE TO DRIVE AND SAID YES. DO, I BROUGHT IT HOME. MY WIFE AND I ARE STILL PAYING FOR OUR VEHICLE AND HOW CAN THIS HAPPEN? CAN YOU PLEASE CHECK IF THERE IS A RECALL ON THIS PART? IF NOT, CAN TOYOTA PAY FOR IT OR AT LEAST MOST OF IT ? WE'VE PURCHASED VEHICLES FROM TOYOTA FROM THE PAST FOR MANY MANY YEARS....PLEASE HELP US OUT. THANK YOU.

Unknown or Other
Filed Jun 19, 201986,000 milesMA

WHILE STATIONARY, THE SLIDING DOOR CABLE SNAPPED WHILE IT WAS AUTOMATICALLY OPENING AND HAS IMPEDED THE SLIDING DOOR TO EVEN OPEN MANUALLY WHICH LEADS TO SAFETY CONCERNS AS THE DOOR WILL NOT OPEN UP AS THE CABLE IMPEDES IN ITS WAY.

Fuel/Propulsion System
Filed Jun 8, 201974,148 milesTX

TAKATA RECALL. MY 2014 TOYOTA SIENNA WAS IN MOTION ON THE HIGHWAY GOING A STEADY 75 MPH. AND THE TRAC OFF LIGHT WENT ON AND WE TRIED TURNING IT OFF LIKE WE USUALLY DO WHENEVER WE TURN IT ON ON ACCIDENT. AND AFTER A MILE DOWN THE HIGHWAY IT STARTED FUMING INTENSELY SO WE STOPPED AT A GAS STATION.

Complaints 1-50 of 163, newest first, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
202038210Routine
201946700Routine
201872700Routine
20171571040Routine
201676510Routine
2015233670Above average
2014 — this page163620Routine
2013183610Routine
2012247940Above average
20116151470Above average
2010172821Fatalities reported
20092071030Above average
2008429940Above average
20073641062Fatalities reported
20061,0171121Fatalities reported
20051,1301281Fatalities reported
20042,0621082Fatalities reported
2003105120Routine
2002181140Routine
2001180202Fatalities reported
2000363140Above average
1999215341Fatalities reported
1998294330Above average
19972000Routine
19963000Routine

Compare every Sienna year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 25, 2019. Source: NHTSA Office of Defects Investigation.