2003 Toyota Sienna

Routine

Owners filed 105 complaints about this vehicle with federal regulators, most often about the vehicle speed control. It has been recalled 1 time.

When it fails
020k40k60k90k120k200k
54,000 milesMedian miles at failure

77 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Vehicle Speed Control9
702
Latches/Locks/Linkages › Doors › Latch9
001
Power Train › Automatic Transmission7
101
Latches/Locks/Linkages7
001
Tires5
000
Structure › Body › Door5
000
Structure › Body5
000
Seat Belts › Rear/Other4
000
Engine and Engine Cooling4
100
Suspension3
000

1 safety recall

Part 573 reports
Structure10V160000
Filed Apr 20, 2010600,000 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Risk. THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

What owners reported

Newest filings
Equipment › ElectricalFire
Filed Jun 1, 2021CT

A plug-in battery charger failed. You may inspect it. It got hot and smoked, and I suppose was a fire hazard. The problem has not been confirmed nor inspected. There were no symptoms of the problem before the failure. - - - - I used the automotive charger to charge a battery after a light had been on overnight, discharging the battery. I removed the battery from the vehicle because the terminals might have been corroded. When I first put the charger on the battery it indicated full and did not start to recharge it, so I used jumper cables to charge the discharged battery from a good battery in my car and left the charger at 10 amps on the good battery at the same time so that battery would not become discharged. I left it to sit, figuring it would take several hours at that setting, and after about 5 minutes I saw smoke. Both 12v wires were hot and insulation burned or melted off. There is damage to the car where the wires rested on the painted plastic bumper and a plastic bit near the battery, and of course the charger is useless. I wrote to the manufacturer on March 28 to make them aware, and ask how to avoid it in the future, and ask if it can be repaired. I have not heard back. - - - - The user manual for this product is at http://manuals.harborfreight.com/manuals/60000-60999/60653.pdf The current year model of this product is at https://www.harborfreight.com/10250a-12v-manual-charger-with-engine-start-60581.html - - - - The charger is sold by Harbor Freight Tools under t

Air BagsCrash1 injured
Filed Oct 15, 20181,200,000 milesIL

TAKATA RECALL AIR BAGS FAILED TO DEPLOY IN A ROLL OVER ACCIDENT THAT INVOLVED IN CAR BEING AIRBORNE AND ROLLING OVER. CAR WAS TOTALED. NO AIRBAGS DEPLOYED, CAR WENT THROUGH 50 FOOT OF CORNFIELD AND LANDED ON THE ROOF. WINDOWS WERE ALL COLLAPSED DOOR RIPPED OFF ITS HINGES. I HAVE PICTURES ON MY PHONE I CAN PRINT AND GET TO YOU.

SeatsCrash
Filed Jun 6, 2016230,000 milesWA

MVA - OTHER PARTY REAR-ENDED US AT 35-40 MILES/HR. WHILE WE WERE STOPPED AT A LIGHT. BOTH DRIVER AND PASSENGER FRONT SEAT BACKS BROKE. OUR VEHICLE WAS TOTALED , OTHER VEHICLE AIR BAGS DID NOT DEPLOY . APPEARED TO BE MINIMAL DAMAGE TO OTHER VEHICLE. PICTURES OF BOTH VEHICLES AVAILABLE

Structure › Body
Filed Aug 21, 2015IL

TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, AN ABNORMAL SQUEAKING SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE IT WAS DIAGNOSED THAT SPARE TIRE CARRIER ASSEMBLY CABLE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Vehicle Speed Control
Filed Feb 7, 201497,000 milesTX

THE TOYOTA SIENNA'S GAS PEDAL HAS BEEN AND REMAINS INTERMITTENTLY STICKY. IT TAKES SOME FOOT STOMPING TO DEPRESS THE GAS PEDAL IN ORDER TO ACCELERATE THE VEHICLE. TOYOTA DOES NOT BELIEVE THIS TO BE A MAJOR PROBLEM WHEN I QUESTIONED THEM A FEW YEARS AGO. *TR

Structure › Body
Filed Apr 11, 2013CA

THE REAR WINDOW AT DRIVER SIDE STARTED TO LOOSE ABOUT 6 MONTHS AGO. AT THE BEGINNING, IT MADE NOISE WHEN OPEN THE REAR WINDOW. SO WE KEPT IT CLOSED ALL THE TIME. BUT GRADUALLY, IT IS GETTING WORSE AND WORSE. NOW EVEN WITH THE WINDOW CLOSED, THE WINDOW STILL SHAKES AND MAKES NOISES, SOUNDS LIKE THE WINDOW GLASS WILL DROP AT TIME. *TR

Vehicle Speed ControlCrash
Filed Jan 30, 201374,000 milesMN

TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE SHIFTING INTO REVERSE, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,000. UPDATED 3/13/13 *CN THE CONSUMER STATED THE DEALER DID NOT FIND ANYTHING MECHANICALLY WRONG. THE VEHICLE WAS SOLD BACK TO THE DEALER. UPDATED 04/09/2013 *JS

Service Brakes
Filed Jul 9, 201275,000 milesCA

TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE APPLIED THE BRAKE AND THE PEDAL WAS LOCKED. THE FAILURE RECURRED NUMEROUS TIMES AND THE ABS BRAKE LIGHT ILLUMINATED DURING THE FAILURE. ADDITIONALLY, THE WHEELS WOULD SEIZE AT TIMES, CAUSING THE VEHICLE TO SKID. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOUR DIFFERENT TIMES FOR A DIAGNOSIS, HOWEVER THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 75,618.

Structure › Body
Filed Feb 3, 201251,329 milesCA

JULY 31, 2009 THIS WAS THE STATE OF THE CAR: DRIVER SIDE DOOR MAKES A POPPING NOISE. AUTOMATIC PASSENGER SLIDING DOOR IS NOT SMOOTH WHEN OPENING. FEB 2, 2012: THE DRIVER SIDE POPPING NOISE HAS GOTTEN MUCH WORSE. THE PASSENGER SLIDING DOOR NO LONGER WORKS. *KB

Structure › Body
Filed Jan 29, 201298,000 milesHI

DRIVER AND FRONT PASSENGER DOOR STARTED MAKING LOUD CLICKING SOUNDS WHEN OPENING AND CLOSING DOORS BACK IN MAY OF LAST YEAR. THEN ABOUT 2 MONTHS AGO, THE FRONT PASSENGER DOOR WOULD NOT CLOSE FULLY AND WOULD ONLY OPEN UP A FEW INCHES. AFTER I WAS ABLE TO OPEN UP, I NOTICED THE DOOR WELD HAD SNAPPED AND BROKEN OFF (WHERE IT ATTACHES TO THE DOOR). I SEARCHED ONLINE AND FOUND OUT THIS IS A COMMON PROBLEM WITH SIENNAS AND THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM, ALTHOUGH NOT FOR MY YEAR. FROM WHAT I'VE READ, DOOR WELDS ARE NOT SUPPOSE TO BREAK OFF ON DOOR AND THIS IS A SERIOUS DEFECT THAT TOYOTA SHOULD TAKE CARE OF. *TT

Structure › Body
Filed Jan 24, 2012140,000 milesCA

TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT OPEN. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A RECURRING FAILURE IN THE PAST IN WHICH BOTH REAR DOORS WOULD EXPERIENCE DIFFICULTY LOCKING. THE FAILURE MILEAGE WAS 140,000.

Electrical System
Filed Jan 17, 2012NJ

TL* THE CONTACT OWNS 2003 TOYOTA SIENNA. THE CONTACT STATED THE INSTRUMENT PANEL ON THE VEHICLE DOES NOT WORK AND WHEN THE VEHICLE EXCEEDS 30-40 MPH, IT SLOWS DOWN AND THE ALL OF THE WARNING LIGHT ILLUMINATE. THE LOCAL MECHANIC REPLACED THE SENSORS FOR THE COMPUTER, BUT THAT DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 74,000.

Power Train
Filed Sep 6, 2011114,254 milesFL

SOME TIMES WHEN AT TRAFFIC LIGHTS THE ACCELERATOR PEDAL IS HARD TO PUSH(GO). *TR

Latches/Locks/Linkages › Doors › Latch
Filed Aug 23, 20111,000,000 milesFL

TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THE SLIDING REAR DOORS WERE DEFECTIVE. THE SLIDING DOORS WOULD NOT LATCH PROPERLY AND OCCASIONALLY THE REAR DOORS WOULD NOT OPEN OR CLOSE. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 150,000.

Tires
Filed Aug 1, 2011106,000 milesNC

TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA WITH TOYO EXTENSA TIRES, TIRE SIZE 215/65/15. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LAMP ILLUMINATED AND NOTICED THE REAR PASSENGER SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT AN OBJECT PUNCTURED THE TIRE AND A PATCH WAS USED TO REMEDY THE FAILURE. THREE MONTHS LATER THE SAME TIRE WAS PUNCTURED AGAIN BY A SMALL ROCK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 108,800.

Latches/Locks/Linkages
Filed Feb 10, 2011102,000 milesGA

WE HAVE A 2003 TOYOTA SIENNA MINIVAN. THE DRIVERS SIDE AUTOMATIC DOOR NOW WILL NOT OPEN MANUALLY OR AUTOMATICALLY. I HAVE A DAUGHTER WHO IS HANDICAPPED AND THIS IS THE EASIEST DOOR TO PUT HER IN THE CAR, SO AS OF RIGHT NOW THE CAR THAT HOLDS HER WHEELCHAIR IS COMPLETELY USELESS TO US. TOYOTA HAS BEEN ABSOLUTELY NO HELP. THIS IS VERY DANGEROUS. WHAT IS SHE WAS IN THE CAR AN ACCIDENT OCCURRED AND WE COULD NOT GET HER OUT???? *TR

Vehicle Speed ControlCrash
Filed Feb 9, 2011112,000 milesMD

TL*THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT WAS DRIVING WHEN THE VEHICLE SUDDENLY ACCELERATED. IT WENT THROUGH THE CONTACT'S GARAGE AND INTO THEIR LIVING ROOM. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 112,000.

Structure › Frame and Members
Filed Jan 26, 201195,000 milesGA

BOTH OF THE REAR DOORS IN MY TOYOTA SIENA WILL NOT OPEN FROM EITHER SIDE. TO GET OUT OF THE CAR IN AM EMERGENCY PEOPLE HAVE TO CLIMB OVER TO THE FRONT SEATS. *TR

Structure › Body › Hatchback/Liftgate
Filed Nov 18, 2010115,000 milesGA

THE HANDLE ON THE LIFT GATE FOR MY 2003 TOYOTA SIENNA BROKE OFF RIGHT IN MY HAND. THE GATE REMAINS LOCKED AND UNABLE TO OPEN IT. *TR

Structure › Body › Door
Filed Sep 22, 201090,000 milesNM

BROKEN CABLE FOR SLIDING DOOR OF MY 2003 TOYOTA SIENNA. *TR

20 of 105 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
202038210Routine
201945700Routine
201871700Routine
20171531040Routine
201675510Routine
2015231670Above average
2014163620Routine
2013183610Routine
2012247940Above average
20116141470Above average
2010172821Fatalities reported
20092071030Above average
2008429940Above average
20073641062Fatalities reported
20061,0171121Fatalities reported
20051,1301281Fatalities reported
20042,0621082Fatalities reported
2003 — this page105120Routine
2002181140Routine
2001180202Fatalities reported
2000363140Above average
1999215341Fatalities reported
1998294330Above average
19972000Routine
19963000Routine

Compare every Sienna year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 20, 2010. Source: NHTSA Office of Defects Investigation.