Page 2 of 8 · complaints 51–100 of 363

2000 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Latches/Locks/Linkages
Filed Jul 2, 2010125,000 milesKY

2000 TOYOTA SIENNA REAR DOOR LATCH HANDLE BROKE UNDER NORMAL USE. UPON INSPECTION, THERE IS A NARROW PIECE OF PLASTIC CONNECTING THE HANDLE TO THE INTERNAL LATCH MECHANISM AND THIS NARROW PIECE BROKE CLEANLY IN HALF WITHOUT WARNING. REAR DOOR CANNOT BE OPENED FROM EITHER OUTSIDE OR INSIDE POSING A POSSIBLE HAZARD TO 3RD SEAT PASSENGERS IN THE CASE OF AN ACCIDENT. PHONED TOYOTA AND WAS GIVEN CASE #1007022060 AND INSTRUCTED TO TAKE TO DEALER AND PAY FOR REPAIR SINCE HANDLE NOT PART OF ANY CURRENT RECALL. *TR

Latches/Locks/Linkages › Doors › Latch
Filed May 24, 201070,000 milesMI

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT THE OUTSIDE DOOR HANDLES WERE FALLING OFF THE VEHICLE. THE CONTACT HAD TO REMOVE THE DRIVER SIDE DOOR, DRIVER SIDE SLIDING DOOR, AND REAR HATCH DOOR HANDLES. THE REAR HATCH COULD NOT BE OPENED FROM THE OUTSIDE OR THE INSIDE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. UPDATED 11/09/10*JB

Structure › Body › Door
Filed May 23, 201030,000 milesCA

2000 TOYOTA SIENNA -- PASSENGER SIDE AUTOMATIC SLIDING DOOR FAILED. THE PROBLEM WAS INTERMITTENT WHEN THE CAR WAS NEW AND THE DOOR FINALLY STOPPED WORKING COMPLETELY 5 YEARS AGO. THE VEHICLE NOW HAS APPROX. 60,000 MILES. THE DEALER THINKS THAT ALL COMPONENTS (MOTOR, CONTROLLER, ETC) NEED TO BE REPLACED AND WOULD COST OVER $2,200. AFTER READING ONLINE FORUMS AND OTHER PEOPLE HAVING THE SLIDING DOOR PROBLEMS AND THE FACT THAT IT WAS STILL NOT WORKING AFTER SPENDING THOUSANDS OF DOLLARS, I DECIDED AGAINST SPENDING THE MONEY. I BELIEVE THIS SLIDING DOOR PROBLEM HAS ALWAYS BEEN A DEFECT WITH THIS MODEL. AT FIRST DOOR WOULD AUTOMATICALLY OPEN AS ONE WAS DRIVING, A DANGEROUS SITUATION. MY WIFE DISABLED THE DOOR FROM THE CONSOLE SWITCH. ONLINE FORUMS HAVE LOT OF PEOPLE COMPLAINING OF THE SAME PROBLEM. I HAVE AT LEAST TWO OTHER FRIENDS. WE BOUGHT THE MINIVAN AT THE SAME TIME AND WE ALL HAD THE EXACT SAME PROBLEMS (SLIDING DOOR AND THE TIRE PRESSURE SENSORS). TOYOTA HAS AGAIN TRIED TO AVOID ANY RECALLS AND FIXED THE PROBLEMS ONLY WHEN PEOPLE COMPLAINED A LOT. UNFORTUNATELY THE MANUAL OVERRIDE AND RESETTING THE OPERATION DOES NOT WORK EITHER. *TR

Engine and Engine Cooling › Exhaust System
Filed Apr 27, 201090,000 milesFL

THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC AND TESTING. THE DEALER ADVISED THAT THE VEHICLE CONVERTER FOR THE EXHAUST SYSTEM NEEDED TO BE REPLACED AT THE OWNERS EXPENSE. THE DEALER ADVISED THAT THE CONVERTER FOR THE EXHAUST SYSTEM CAN ONLY BE REPLACED IN CALIFORNIA. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT DOES NOT FEEL LIKE TRAVELING FROM FLORIDA TO CALIFORNIA. THE CONTACT STATED THAT HE HAS LOWER FUEL MILEAGE AS A RESULT OF THE EXHAUST SYSTEM DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE APPROXIMATE CURRENT MILEAGE WAS 112,000. RG

Latches/Locks/Linkages
Filed Apr 27, 201010,000 milesFL

I OWN TWO TOYOTA SIENNA MINIVANS, MODEL YEARS 2000 AND 2001. OF THE 10 DOORS ON THESE TWO VEHICLES, THE HANDLES ON SIX ARE BROKEN OFF. THIS HAPPENED DURING NORMAL USE. IN SEARCHING INTERNET SITES, I FOUND COMMENTS THAT SIENNA VANS ARE KNOWN FOR THIS DEFECT. THE DEFECTS HAVE OCCURRED AT DIFFERENT TIMES OVER THE PAST TWO YEARS. *TR

Tires
Filed Apr 12, 2010101,000 milesNY

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE VEHICLE HAD GOODYEAR ASSURANCE COMFORTED TIRES, TIRE SIZE 215/55R17. THE TIRES WERE REPLACEMENT TIRES PURCHASED IN OCTOBER OF 2006. THERE WAS ONE TIRE THAT EXHIBITED AN INDENTATION IN THE SIDE WALL AND EXCESSIVE WEAR THAT OCCURRED AFTER 5,000 MILES WHICH WAS AN EXTREMELY EARLY STAGE TO EXPERIENCE THE DEFECTS. THE OTHER TWO TIRES WOULD LOOSE AIR PRESSURE AND COMPLETELY DEFLATE. THE TIRES WERE TAKEN TO AN INDEPENDENT AUTO SHOP. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE DEFECTS AND INFORMED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THERE WAS A DISCOUNT OFFERED TOWARDS THE PURCHASE OF A NEW TIRE TO REPLACE THE EXCESSIVELY WORN TIRE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE TIRE MANUFACTURER REGARDING THE DEFECTIVE TIRES. THE FAILURE MILEAGE WAS 5,000.

Structure › Body › Door
Filed Mar 2, 2010117,000 milesMS

THE POWER SLIDING PASSENGER DOOR ON MY 2000 TOYOTA SIENNA WILL OPEN BUT WILL NOT CLOSE. IT TOOK ME SEVERAL MINUTES OF VERY FIRM PRESSURE TO OVERCOME THE DOORS AUTOMATIC MECHANISM TO FORCE THE DOOR CLOSED. AS I USE THIS TO DROP MY CHILD OFF AT DAYCARE, I CAN NO LONGER LET HER OUT ON THE CURB SIDE OF THE VAN. *TR

Engine and Engine Cooling › Exhaust System
Filed Feb 22, 201075,000 milesAL

NOTICED CHECK ENGINE LIGHT ON AND SMOKE ON COLD START UP. CALLED LOCAL TOYOTA DEALER AND WAS TOLD THIS WOULD BE A MAJOR "FIX" AND WOULD COST AT LEAST $3,000.00 TO REPAIR. AFTER DOING A GOOGLE SEARCH I REALIZED MY SIENNA MOST LIKELY HAD OIL GEL AND CALLED TMSUSA IN CALIFORNIA TO REPORT IT. WAS TOLD TO TAKE VAN TO A LOCAL DEALER AND HAVE DIAGNOSED. TOOK IT IN THE VERY NEXT DAY AND OIL GEL WAS CONFIRMED (IN WRITING). WAS THEN TOLD THAT THE VAN WAS 90 DAYS PAST COVERAGE AND IT WOULD COST $6,200.00 FOR A NEW ENGINE. I TRIED TO SHOW DOCUMENTS OF MY OIL CHANGES AND SERVICE MANAGER SAID IT WOULD DO NO GOOD. I REFUSE TO DRIVE THIS VAN FOR FEAR THAT THE ENGINE WILL SEIZE! I AM REQUESTING THAT A SECOND INVESTIGATION BE MADE INTO THESE VEHICLES. THE CLASS ACTION LAWSUIT DID NO GOOD FOR THE TOYOTA CONSUMERS! ALSO, FOR THE RECORD, I TOOK THE VAN IN WHEN THE ENGINE LIGHT FIRST CAME ON (ENGINE WAS NOT SMOKING YET) AND THE DEALER TOLD ME IT WAS PROBABLY JUST THE GAS CAP AND THAT THE ENGINE LIGHT COMES ON IN THESE VEHICLES ALL THE TIME. THEY NEVER DOCUMENTED MY VISITS TO THE SERVICE DEPARTMENT. I WOULD HAVE BEEN WITHIN THE 8 YEAR TIME FRAME IF THEY WOULD HAVE CHECKED THE ENGINE AT THAT TIME! *TR

Seat Belts
Filed Feb 16, 2010134,000 milesMO

MY SEATBELT IN MY 2000 TOYOTA SIENNA VAN BECAME ENTANGLED WITH THE GASTANK OPENING SWITCH UPON RELEASE. I COULD NOT THEREAFTER RE-ENGAGE THE SEATBELT UNTIL I STOPPED THE VEHICLE, OPENED THE DOOR AND OBSERVED THE ENTANGLEMENT. I HAD LOOSENED THE SEATBELT IN A DRIVE-THRU LINE TO GET MY WALLET FROM MY POCKET, AND ATTEMPTED TO RE-FASTEN THE BELT WHICH FREQUENTLY BECOMES ENTANGLED IN THE MECHANISM POSSIBLY BECAUSE OF AGE. *TR

Vehicle Speed ControlCrash
Filed Feb 4, 201018,000 milesKY

IN SUMMER OF 2000, I HAD AN ACCIDENT IN A 99 TOYOTA SIENNA AND MY ACCELERATOR STUCK CAUSING ME TO HAVE TO PUT THE CAR IN REVERSE TO STOP FORWARD MOTION AFTER IMPACT. I REPORTED THE STUCK ACCELERATOR TO DEALER, AND STATE FARM. MY CAR WAS TOTALED. THE ACCIDENT OCCURRED AT AN INTERSECTION AND ANOTHER DRIVER HIT ME FROM THE RIGHT - HE RAN A RED LIGHT AND WAS CITED AS AT FAULT, BUT AFTER THE IMPACT, MY CAR CONTINUED TO GO FORWARD AND ALTHOUGH I HAD MY FOOT ON MY BRAKE ALL THE WAY TO THE FLOOR THE CAR WOULD NOT STOP. I HAD MY TWO YOUNG CHILDREN IN THE CAR WHO WERE SCREAMING IN FEAR AND PAIN, AND THERE WERE TWO ROWS OF CARS IN EVERY DIRECTION STOPPED AT THE INTERSECTION. I LOOKED AT A CONCRETE PILLAR IN A PARKING LOT AND THOUGHT ABOUT RUNNING MY CAR INTO IT TO STOP. INSTEAD, I REACHED FOR THE GEARS AND TRIED TO SHIFT TO PARK. IT WENT INTO REVERSE, AND BY SOME TRUE MIRACLE, I WAS ABLE TO MISS ALL THE SITTING TRAFFIC AND STEER INTO A CHAIN LINK FENCE. BY YET ANOTHER MIRACLE, THERE WAS ONLY ONE SPOT ON THE FENCE THAT WAS NOT TREE LINED. I BACKED BETWEEN TWO TREES INTO THE FENCE AND THAT STOPPED MY CAR, WHICH I LEFT RUNNING AS I GOT MY TWO CHILDREN OUT. A BYSTANDER WAS ABLE TO REACH IN AND REMOVE THE KEYS AND STOP THE CAR. THE FENCE BELONGED TO A CATHOLIC CHURCH WHICH LATER SENT A BILL TO MY INSURANCE COMPANY FOR THE DAMAGE. THIS OCCURRED IN MEMPHIS, TN, AND I HAVE ALWAYS BEEN SURE THAT THE ACCELATOR WAS STUCK IN THAT INCIDENT. I WAS TOLD TO REPORT IT TO THE NTHSA, BUT FRANKLY, THOUGHT

Vehicle Speed Control
Filed Feb 4, 201037,000 milesIL

WHILE DRIVING ON TOLLWAY IN OUR 2000 SIENNA WITH CRUISE SET TO 70 MPH I PUSHED THE ACCELERATOR A LITTLE TO INCREASE SPEED A FEW MPH. IT INSTANTLY TOOK OFF AS IF I HAD HIT THE "RESUME" ON THE CRUISE CONTROL (CC) AND HAD IT SET FOR 120 MPH. AFTER A FEW SECONDS OF PANIC I HIT THE BRAKES TO SLOW THE VAN AND RELEASE THE CC. NO LUCK. WITH NO TRAFFIC NEAR ME I LOOKED TO SEE IF THE ACC. PEDAL WAS STUCK, FLOOR MAT WAS INTERFERING, OR SOMETHING ELSE HOLDING THE PEDAL DOWN - NOTHING WAS. I TURNED OFF THE CC, PUMPED THE ACCELERATOR PEDAL, STOMPED ON THE BRAKES AND WAS JUST ABOUT TO PUT VAN IN NEUTRAL WHEN WE WENT BACK TO NORMAL CONTROL. WE TOOK VAN TO TOYOTA DEALER NEXT DAY, BUT THEY COULD FIND NOTHING WRONG. THEY CALLED TOYOTA AND WERE TOLD IT WAS NOT A KNOWN PROBLEM, SO NO FIX. WE STILL DRIVE IT DAILY, BUT DO NOT USE THE CC IN TRAFFIC, OR ACCELERATE WITH THE CC ON. THIS WAS NOT A STUCK PEDAL, NOR A FLOOR MAT PROBLEM. BECAUSE WE HAVE NOT USED THE CC IN THE SAME MANNER AS WHEN THE SUDDEN ACCELERATION HAPPENED, I WOULD THINK IT IS CC RELATED. *TR

Seat Belts
Filed Nov 19, 2009124,558 milesMA

THE SECOND ROW, PASSENGER SIDE SEAT BELT BUCKLE IN OUR 2000 TOYOTA SIENNA IS NOT STAYING "CLICKED"; SOMETIMES WITHOUT THE BUTTON BEING PUSHED, THE BUCKLE JUST RELEASES AND THE CHILD SAFETY SEAT THAT IS IN THAT CAR SEAT IS NOT RESTRAINED AT ALL. *TR

Service Brakes, Hydraulic
Filed Oct 17, 2009130,000 milesTX

I PURCHASED MY SIENNA IN 2001. IT IS A 2000 TOYOTA SIENNA LS WHICH CURRENTLY HAS 150K MILES. IN 2002 I BEGAN TO HAVE ISSUES WITH MY REAR BRAKES SINCE THIS TIME I HAVE HAD MY BRAKES INSPECTED EVERY YEAR DUE TO GRINDING NOISES AND SQUEAKING. THE FIRST 2 TIMES I'VE TAKEN MY VAN IN THEY HAVE INSPECTED THE REAR BRAKES AND SAID THEY ARE FINE, JUST DUSTY AND THE CLAIMED TO HAVE CLEANED THEM. IN 2008 HOWEVER THEY SOUNDED SO BAD AND SEEMED VERY DANGEROUS AS THEY WERE STILL MAKING GRINDING NOISES. I TOOK MY VAN TO CHRISTIAN BOTHERS AND THEY REDID MY REAR BRAKES... (OH, THE ABS LIGHT AS BEEN ON ALL THIS TIME AS WELL) MAYBE A WEEK WENT BY AND THE PROBLEM PERSISTED. I TOOK MY VAN BACK A MONTH LATER ( MY TRANSMISSION WENT OUT THAT SAME WEEK AND THAT'S HOW LONG IT TOOK TO GET MY VAN BACK)!! THEY INSPECTED MY BRAKES AGAIN AND DIDN'T SEE ANYTHING WRONG, THEY WERE FINE AND THEY COULDN'T EXPLAIN WHY THEY WERE MAKING NOISE OR WHY MY ABS LIGHT WAS ON. I JUST CROSS MY FINGERS EVERY YEAR THAT MY VAN WILL PASS INSPECTION! THUS FAR I HAVE NOT HAD ANY ACCIDENTS BUT AM VERY AFRAID TO DRIVE MY CAR ON A WET ROAD, WHEN I APPLY THE BRAKES ON A WET ROAD THEY POP AND THE VAN BARELY STOPS. I'VE HAD THIS ISSUE FOR A LONG TIME, I KNOW TOYOTA IS A GOOD MANUFACTURER OR I WOULD NOT HAVE PURCHASED A TOYOTA.. BUT I CAN SAY FOR SURE, I WILL NOT BY ANOTHER ONE I'M SWITCHING TO HONDA OR BUYING AMERICAN. *TR

Latches/Locks/Linkages
Filed Oct 1, 2009129,000 milesCA

SLIDING DOOR GETS STUCK. VERY DIFFICULT TO OPEN FROM OUTSIDE AND UNABLE TO OPEN FROM INSIDE. TRIED WD40 LUBRICATION BUT THIS DID NOT HELP. *TR

Latches/Locks/Linkages
Filed Aug 15, 2009106,000 milesOK

DRIVERS SIDE DOOR LATCH HANDLE NOT ONLY BROKE, BUT PULLED COMPLETELY OUT OF THE DOOR. THIS IS THE 3RD DOOR HANDLE THAT HAS BROKEN UNDER NORMAL USE. 1ST THE 2 SLIDING DOOR HANDLES, NOW THIS DOOR HANDLE. *TR

Service Brakes, Hydraulic
Filed Aug 11, 2009145,106 milesNH

I WAS STOPPING IN MY DRIVEWAY SLIGHTLY DOWNHILL ON LOOSE STONE AND GRASS - 5 MPH. THE ABS ENGAGED, I COULD HEAR IT. MY FOOT WAS FIRMLY ON THE BRAKE PEDAL, I CONFIRMED THIS VISUALLY DURING THE INCIDENT. THE CAR DID NOT STOP WHEN IT SHOULD HAVE AND THE ABS DID NOT RELEASE UNTIL THE CAR HAD ROLLED THROUGH BUSHES, ETC. AND STOPPED ON ITS OWN. I BELIEVE THAT SOMETHING IS WRONG WITH THE ABS SAFETY SYSTEM - THE ABS DID NOT WORK PROPERLY, BUT AT NO POINT DID THE ABS LIGHT COME ON TO WARN ME OF A SAFETY HAZARD. CURRENTLY I HAVE DISABLED THE ABS SYSTEM BY PULLING THE FUSE. I HAVE HAD THE HYDRAULIC BRAKES CHECKED OUT BY A LOCAL GARAGE. I HAVE NOT TAKEN THE VEHICLE TO TOYOTA TO GET THE ABS SYSTEM INSPECTED YET. *TR

Structure › Body › Door
Filed Aug 8, 200995,000 milesFL

POWER SLIDING DOOR WILL NOT CLOSE. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Jul 27, 2009CA

2000 TOYOTA SIENNA HAS AN ON/OFF ENGINE LIGHT PROBLEM. *NJ CONSUMER IS ADDING INFORMATION. *NJ 7/24/09 THE CONSUMER WAS TOLD THE IGNITION COIL NEEDED TO BE REPLACED, BUT AFTER IT WAS REPLACED, THE ENGINE LIGHT CAME BACK ON. THE SPARK PLUGS AND WIRES WERE CHANGED BUT TO NO AVAIL. THE CONSUMER STATED THE VEHICLE RUNS POORLY AND IT ALSO STALLS. THE CONSUMER DISCOVERED A WEBSITE WHERE OTHER YEARS OF THE TOYOTA SIENNA WERE RECALLED FOR THE SAME PROBLEM. RECALL 98E035000. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Wheel Speed Sensor/Tone Ring
Filed Jul 17, 2009121,000 milesIL

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE TIRE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO NOTICED THAT WHENEVER SHE WOULD BEGIN TO BRAKE, THE VEHICLE WOULD ONLY STOP SLIGHTLY. THE VEHICLE WAS DIAGNOSED BY THE DEALER AND THEY STATED THAT THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 121,000.

Structure › Body › Door
Filed May 7, 2009VA

2000 TOYOTA SIENNA 2 ITEMS: 1. SEAT BELT LIGHT ALWAYS ON (RESEARCH REVEALS DEIGN FLAW) 2. AUTOMATIC SLIDING DOOR HAS NEVER WORKED CORRECTLY. *TR

Latches/Locks/Linkages
Filed May 5, 200936,000 milesCA

MY TWO SLIDING DOORS WILL NOT OPEN FROM THE INSIDE ON MY 2000 TOYOTA SIENNA MINIVAN. *TR

Seat Belts
Filed Mar 21, 2009120,000 milesCO

2000 TOYOTA SIENNA. THE PASSENGER SEAT BELT SENSOR SUDDENLY STARTED WORKING BACKWARDS. THE WARNING LIGHT IS OFF WHEN THE SEAT BELT IS BUCKLED AND COMES ON WHEN THE SEAT BELT IS UNBUCKLED, INCLUDING WHEN THE PASSENGER SEAT IS VACANT. DEALER SAYS IT WILL COST ABOUT $350 TO REPLACE THE BELT AND THAT IT IS A SAFETY ISSUE BECAUSE THE FAULTY SENSOR IS ALSO LINKED TO THE AIR BAG, WHICH MAY NOT DEPLOY PROPERLY IN AN ACCIDENT. GIVEN THIS SCENARIO, I THINK TOYOTA SHOULD FIX THIS AT THEIR COST EVEN THOUGH THE CAR IS OUT OF WARRANTY. *TR

Structure › Body › Door
Filed Jan 29, 2009120,000 milesTN

THE DRIVERS SIDE SLIDING DOOR WAS STICKING AND VERY HARD TO OPEN. AFTER YANKING ON IT FOR WEEKS-TOTALLY BROKE OFF THE OUTSIDE HANDLE. THE ENTIRE MECHANISM WAS REPLACED. TWO WEEKS LATER-IT'S BEGINNING TO STICK AGAIN. I THINK IT MAY BE DUE TO THE SEAL AROUND THE DOOR. NOW THE PASSENGER SIDE AUTOMATIC DOOR HAS QUIT WORKING AND WE HAVE GREAT DIFFICULTY MANUALLY OPENING THE DOOR. *TR

Engine and Engine Cooling › Exhaust System
Filed Jan 9, 2009115,000 milesAL

CHECK ENGINE LIGHT HAS COME ON FOR MONTHS AND WAS TOLD THAT IT WAS AN O2 SENSOR AND NOT A SEVERE PROBLEM, JUST WON'T GET AS GOOD GAS MILEAGE. VEHICLE NOW SMOKES UPON START UP AND IS LOSING TOO MUCH OIL TOO QUICKLY. TOYOTA SAID TO TAKE VEHICLE TO A TOYOTA DEALER AND HAVE THEM DIAGNOSE THE PROBLEM. CAME BACK THAT THE ENGINE HAD "GEL" AND WOULD COST $2700.00 TO CLEAN AND REPAIR. TOYOTA DISTRICT SERVICE MANAGER DENIED THE CLAIM. SAID WARRANTY ONLY GOOD FOR 8 YEARS FROM DATE VEHICLE WAS PURCHASED. NOW WAITING TO HEAR FROM CASE MANAGER TO SEE IF SHE WILL O.K. THE REPAIRS TO BE PAID FOR BY TOYOTA. WE BOUGHT THE SIENNA USED IN 2004 AFTER THE TSB WAS ALREADY ESTABLISHED BUT WERE NOT MADE AWARE OF THIS "GELLING" PROBLEM. JUST HAD OIL CHANGED IN NOVEMBER 2008 AND NOW THE OIL LEVEL IS BARELY REGISTERING ON THE STICK. ONLY 6 WEEKS AFTER THE LAST OIL CHANGE!!! CAR IS STILL AT THE TOYOTA DEALERSHIP. *TR

Tires
Filed Jan 5, 2009100 milesMA

AFTER GETTING A FLAT TIRE, I BOUGHT TWO TIRES AT NTB, WALTHAM, MA TO REPLACE THE FLAT AND THE OLD SPARE TIRE. THE NEW TIRES (UNI TIGER PAW) WERE PUT ON THE FRONT OF THE CAR. THE OTHER 3 TIRES WERE ROTATED TO THE BACK AND TO THE SPARE. I WAS ALSO CHARGED FOR A WHEEL ALIGNMENT. WITHIN 100 MILES, AS I WAS DRIVING ON THE HIGHWAY AT 65 MPH, THE FRONT RIGHT WHEEL BEGAN MAKING A LOUD THUMPING NOISE SO I PULLED OFF THE HIGHWAY AND CALLED AAA. THE TIRE WAS FINE, BUT IT WAS ON THE VERGE OF FALLING OFF. AAA TIGHTENED IT AND CHECKED ALL THE OTHER TIRES, WHICH WERE FINE, AND I WAS ON MY WAY AGAIN. APPARENTLY THE LUG NUTS ON THE FRONT RIGHT TIRE HAD NOT BEEN TIGHTENED. THIS WAS A DANGEROUS EVENT DUE TO HUMAN ERROR. I AM CONCERNED ABOUT HOW FREQUENTLY SUCH MISHAPS OCCUR AND WANTED TO REPORT IT. I WILL ALSO CONTACT NTB TO LET THEM KNOW OF THIS SERIOUS AND DANGEROUS EVENT. *TR

Latches/Locks/Linkages
Filed Dec 14, 2008182,000 milesNY

REAR DOOR LID HANDLE BROKE MAKING IT IMPOSSIBLE FOR ME TO PUT MY POWER WHEEL CHAIR INTO THE VAN. WITHOUT THAT CHAIR I CANNOT GET AROUND. TWO PEOPLE HAD TO DISASSEMBLE THE CHAIR TO GET IT INTO THE VAN SO I COULD GET HOME. THERE SHOULD BE AN INTERNAL RELEASE FOR THAT DOOR. *TR

Latches/Locks/Linkages
Filed Nov 29, 2008120,000 milesUT

REGULAR USAGE OF OUR VAN HAS CAUSED THE DOORS ON BOTH SIDES TO BREAK. ON ONE SIDE, THE HANDLE COMPLETELY BROKE OFF AND THE OTHER WILL ONLY PARTIALLY OPEN. *TR

Structure › Body › Hood
Filed Nov 24, 2008140,000 milesNH

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 60 MPH, THE HOOD UNEXPECTEDLY RELEASED, FLIPPED UPWARD, AND DAMAGED THE WINDSHIELD. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 140,000.

Power Train › Automatic Transmission
Filed Sep 15, 2008112,000 milesVA

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE SHIFTING INTO PARK, THE GEAR SHIFTER DETACHED AND THE STEERING COLUMN WAS HANGING BY A WIRE. THE CONTACT USED A SCREWDRIVER TO SHIFT THE VEHICLE INTO DRIVE AND TAKE IT TO THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 112,000.

Seats
Filed Sep 15, 2008120,000 milesGA

HANDLE TO THE POWER SLIDING DOOR OF MY TOYOTA SIENNA 2000 HAS BROKEN OFF. IT HAS BEEN BROKEN FOR OVER 4 MONTHS. THE DOOR WILL ALSO NOT CLOSE FOR NO REASON AND OPENS EASILY FROM JUST A BRUSH ON THE REMOTE ON THE KEY CHAIN. *TR

Structure › Body › Door
Filed Sep 4, 2008128,505 milesCA

2000 TOYOTA SIENNA XLE PASSENGER POWER SLIDING DOOR FAILURE. SEEMS TO BE A VERY COMMON PROBLEM AFTER RESEARCHING ON THE WEB. COST TO REPAIR IS IN EXCESS OF $1500 WHICH CAN BE ON THE VERY LOW SIDE. TOYOTA SHOULD BE REQUIRED TO RECALL ALL VEHICLES WITH THESE DOORS. *TR

Latches/Locks/Linkages
Filed Sep 4, 2008CO

2000 TOYOTA SIENNA SLIDING POWER PASSENGER DOOR ACTS LIKE SOMETHING IS IN THE WAY WILL NOT TOTALLY CLOSE WITH POWER, SHUTS THEN IMMEDIATELY OPENS. LIGHT IN DASH IS ON, FOR SECOND TIME, MECHANICS FOUND NOTHING JUST RESET IT. TOYOTA MECHANICS. *TR

Structure › Body › Door › Hinge and Attachments
Filed Aug 17, 2008960,000 milesLA

HANDLE BROKE OFF THE SIDE DOOR, NOW MUST CLOSE FROM INSIDE. BACK HANDLE SHEARED OFF HAD TO REPAIR. *TR

Engine and Engine Cooling › Engine
Filed Aug 13, 200895,000 milesNJ

CAR HAS OIL SLUDGE PROBLEM - TOYOTA SETTLED CLASS ACTION LAW SUIT - BUT I WAS NEVER NOTIFIED - AND IT APPEARS A RECALL WAS NEVER INITIATED? *TR

Structure
Filed Jul 30, 2008150,000 milesTX

THE HANDLE LEVER FOR THE BACK HATCH BROKE FROM NORMAL USE AND THE HATCH CANNOT BE OPENED. ALSO, THE PASSENGER SIDE SLIDING DOOR HANDLE BROKE DUE TO NORMAL USE AND IT CAN ONLY BE OPENED FROM THE INSIDE. BOTH THESE PROBLEM CAN BE A POTENTIAL HAZARD IN CASE OF AN ACCIDENT WHERE THE DOORS/HATCH WILL NOT PERMIT QUICK OPENING DURING AN EMERGENCY. TOYOTA SHOULD FIX THESE DOOR/HATCH PROBLEMS AT NO COST TO THE CONSUMER......IMMEDIATELY! *TR

Latches/Locks/Linkages
Filed Jul 27, 2008FL

THIS COMPLAINT IS NOT OF ANY CRASHES OR INJURIES BUT OF, WHAT I FEEL, A FAILURE OF THE QUALITY OF THE VEHICLE ITS SELF. I OWN A 2000 TOYOTA SIENNA AND ON OR AROUND FEB 12, 2007 MY DRIVERSIDE, BACK SLIDING DOOR HANDLE BROKE OFF. SHORTLY AFTER THAT THE BACK HATCH HANDLE BROKE OFF AND SHORTLY AFTER THAT THE TWO FRONT DOOR HANDLES STARTED TO BREAK IN HALF. ONE HANDLE BREAKING IS A POSSIBILITY BUT ALL MY DOOR HANDLES BREAKING EXCEPT ONE IS STRANGE. AND THE ONE THAT IS NOT BROKEN IS A POWER DOOR SO THE HANDLE IS NOT PULLED AS OFTEN OTHER WISE I WONDER ABOUT THAT ONE AS WELL. *TR

Seat Belts
Filed May 29, 2008100,500 milesIL

1. NORMAL USE 2. DAILY, THE SEATBELT TENSIONERS DO NOT CORRECTLY INDICATE IF THE BELT IS BEING USED OR NOT. IT ALWAYS SHOWS THAT THE BELT IS UNUSED. 3. TENSIONERS WILL NEED TO BE REPLACED. *TR

Power Train › Automatic Transmission
Filed Apr 8, 200898,000 milesCA

THE DIFFERENTIAL/TRANSMISSION ON MY 2000 TOYOTA SIENNA IS FAILING. IT WAS DIAGNOSED AT UNDER 100,000 MILES. I AM THE ORIGINAL OWNER AND HAVE COMPLETED ALL REQUIRED SERVICE. *TR

Latches/Locks/Linkages › Doors › Latch2 injured
Filed Mar 24, 200875,000 milesOH

OVER THE PAST 3 YEARS 3 OF THE 5 DOOR HANDLES HAVE BROKEN ON THIS 2000 TOYOTA SIENNA. *TR

Power Train › Automatic Transmission
Filed Mar 20, 2008PA

THE TRANSMISSION ON MY 2000 TOYOTA SIENNA TOTALLY FAILED WITHOUT WARNING WHILE ON THE ROAD WHICH CREATED A DANGEROUS SITUATION OF THE VAN HAVING NO WAY OF MOVING. TOYOTA IS AWARE OF THIS DEFECT IN THEIR 2000 VANS AND ISSUED AN EXTENDED WARRANTY BUT MY VAN MILEAGE IS OVER THEIR LIMIT HENCE THEY WILL NOT COVER IT. *TR

Engine and Engine Cooling
Filed Feb 5, 2008NC

ENGINE LIGHT WENT ON , CHECKED WATER AND OIL, BOTH LEVELS WERE FINE, ENGINE JUST QUIT, VAN WAS TOWED TO REPAIR SHOP, I THE OWNER WAS TOLD THAT DUE TO SLUDGE IN THE ENGINE THE OIL COULD NOT PASS THROUGH SO ENGINE SEIZED UP, IT WAS A 2000 SIENNA VAN, THE OIL WAS CHANGED EVERY 3000-4000 MILES FAITHFULLY, THE ENGINE ONLY HAD 107,000. ORIGINAL MILES ON IT, A NEW ENGINE WOULD BE 6,200.00 PLUS LABOR AND A USED ENGINE WOULD BE 4,200.00 PLUS LABOR, SO NOW MY VAN HAD TO BE JUNKED. *TR

Power Train › Automatic Transmission
Filed Jan 28, 200873,000 milesVA

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT HER VEHICLE SPORADICALLY LOSES ALL ELECTRICAL POWER IN THE INTERIOR AND EXTERIOR. WHILE DRIVING APPROXIMATELY 40 MPH, SHE HEARD A LOUD REVVING NOISE THAT GREW PROGRESSIVELY WORSE. ONE WEEK LATER, SHE TOOK HER VEHICLE TO THE DEALER FOR A ROUTINE INSPECTION AND THEY STATED THAT THERE WAS A VOLUNTARY RECALL FOR THE TRANSMISSION, BUT SHE MISSED IT BY FOUR MONTHS. SHE IS IN THE PROCESS OF HAVING HER VEHICLE REPAIRED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 73,000.

Seat Belts › Front › Warning Light/Devices
Filed Dec 12, 200786,000 milesNY

THE LIGHTS FOR BOTH FRONT SEAT BELTS FLASH WHEN THE SEAT BELTS ARE FASTENED. WHEN THEY ARE NOT FASTENED AND ARE FULLY RETRACTED INTO THE DOOR POST, THE LIGHTS GO OFF. THIS BEGAN FIRST WITH THE PASSENGER SIDE A COUPLE OF MONTHS AGO AND STARTED ON THE DRIVERS SIDE THIS MONTH. ADDITIONALLY THE SEAT BELTS DON'T ALWAYS RETRACT PROPERLY. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Oct 2, 200785,000 milesCA

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE VEHICLE IS EQUIPPED WITH POWER DOOR LOCKS. THE HANDLES ON BOTH SLIDING SIDE DOORS DETACHED FROM THE DOORS. THE DOORS FAILED TO OPERATE FROM BOTH THE OUTSIDE AND INSIDE THE PASSENGER COMPARTMENT. THE VEHICLE WAS NOT INSPECTED BY THE DEALER. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 110,000.

Power Train › Automatic Transmission
Filed Oct 1, 200747,000 milesGA

I AM SECOND OWNER OF TOYOTA SIENNA, 2000 .I BOUGHT AT 32000 MILES. TOYOTA HAS RECALL ON EXTENDED TRANSMISSION WARRANTY (SERVICE BULLETIN TC03014) . YESTERDAY I WAS ON THE WAY TO AIRPORT AND SITTING AT A STOP LIGHT AND TRY TO GO WHEN THE LIGHT TURNED GREEN, THE CAR HAD SOME NOISE COMING FROM IT AND IT DIDN'T MOVING , I TRIED DIFFERENT GEARS AND IT STILL DIDN'T MOVE. I WAS NOT ABLE TO PARK. CAR WAS MOVING BACK SO I PUT SAFETY BRAKE ON AND I HAD TO TOW THE CAR TO DEALERSHIP WHERE IT WAS BOUGHT BY FIRST OWNER, NEXT DAY THEY CALL ME AND TELL ME IT HAS PROBLEM WITH TRANSMISSION. I TELL THEM LAST YEAR WHEN I SERVICED MY CAR FOR 36K SERVICE TO CHECK MY CAR FOR TRANSMISSION BUT THEY TELL ME IT HAS NO PROBLEM RELATED TO THAT, ALSO I GIVE THEM EXTENDED WARRANTY RECALL LETTER. NOW THIS CAR HAS ONLY 47K MILES BUT JUST PASS PERIOD BY TWO MONTHS ONLY . BUT SHOULD STILL COVER UP TO 100K MILES EXTENDED WARRANTY AS PER RECALL LETTER , BUT ATLANT TOYOTA DON'T WANT TO FIX UNDER THAT WARRANTY. DO YOU THINK SUCH A REPUTABLE VEHICLE TO TOYOTA CAN HAVE PROBLEM AT 47K MILE FOR TRANSMISSION. I ASK TOYOTA NORTH AMERICA SERVICE TELEPHONE NO. BUT THEY DON'T GIVE ME ANY INFO. IS THERE ANYBODY THAT CAN HELP TO COVER SUCH A BIG EXPENSE TO REPLACE TRANSMISSION ABOUT $. 3500.00. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Sep 2, 2007133,038 milesCA

MY TOYOTA SIENNA 2000 MIGHT HAS AN ABS SYSTEM MALFUNCTION AND CAUSED A MINOR ACCIDENT ON AUG 28 2007 AT 3:30 PM. THE WEATHER ~90C AND SUNNY. I DROVE IN SCHOOL ZONE AT THE TIME THE SCHOOL OVER AND THE STUDENTS PRESENTED ON THE SIDEWALK. I DROVE ~20-25 MPH OR LESS. THE DISTANCE BETWEEN MY VAN AND THE CAR IN FRONT OF ME ~ 2 CARS SPACE. THE CAR IN FRONT OF ME STOPPED SUDDENLY BECAUSE OF ONE CAR IN FRONT OF US TURNED LEFT OR MADE A U TURN WITHOUT WARNING. I STEPPED ON MY BRAKE PEDAL VERY HARD BUT THE VAN STILL CRUISED LIKE THE BRAKE WAS DOING ANYTHING AND I HIT TO THE REAR END OF THE CAR IN FRONT OF ME. MY CAR HAVE 133,000 MILE ON IT. I HAD MY FRONT BRAKE REPLACED BY DEALER WHEN IT 100,000 MILE, THE SAME TIME THEY REPLACED THE TIMING BELL, THEY TOLD ME THE REAR BRAKE WERE IN GOOD CONDITION AT THAT TIME SO I DIDN'T HAD IT REPLACED. TILL NOW, I STILL HAVE NOT HEARD ANY NOISE FROM MY BRAKE, NO WARNING INDICATOR LIGHT, AND IT HAS BEEN ALWAYS REACTING CORRECTLY EVERYTIME I STEPPED ON THE BRAKE PADDLE UNTIL THE DAY MY CAR INVOLVED INTO THE ACCIDENT. I PLAN AFTER FIXING THE BODY OF MY VAN, I WILL SEND IT TO TOYOTA DEALER FOR A BREAK AND ABS SYSTEM CHECK OR INSPECTION. I HAVE A NEIGHBOR ALSO HAVE A TOYOTA SIENNA 1999 VAN AND HE TOLD ME THAT HE ALSO INVOLVED IN ACCIDENT LAST YEAR AT THE LOW SPEED AND THE ABS SYSTEM DIDN'T WORK ALSO. AND HE BROUGHT IT TO THE DEALER FOR INSPECTION, THEY FOUND NOTHING WRONG AND HIS VAN HAD NOT FAILED AGAIN. I HOPE IF THERE IS PROBLEM OF TOYOTA SIENNA BRAKE OR

Equipment Adaptive/Mobility
Filed Aug 6, 2007PA

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE VEHICLE IS EQUIPPED WITH A THULE HITCHING POST PRO 935X2. THE CONTACT RECEIVED A RECALL NOTIFICATION AND ATTEMPTED TO CALL THE 1-800 NUMBER ON SEVERAL OCCASIONS. SHE HAS BEEN UNSUCCESSFUL BECAUSE THE TELEPHONE NUMBER PROVIDED IN THE NOTICE IS DISCONNECTED. THE PURCHASE DATE AND PART, SERIAL, AND RECALL NUMBERS WERE UNKNOWN. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 90,000.

Latches/Locks/Linkages › Doors › Latch
Filed May 26, 200785,000 milesNY

SEVERAL HARDWARE PROBLEMS WITH THIS VEHICLE. HAD TO REPLACE RIGHT SLIDING DOOR HANDLE AT A COST OF $140. REPLACED THE REAR DOOR HANDLE FOR $70. BOTH OF THESE ITEMS BROKE, RENDERING THE DOORS USELESS FROM THE OUTSIDE. ALSO REPLACED THE DRIVER DOOR POWER WINDOW MOTOR AT A COST OF $ 90. *AK

Latches/Locks/Linkages › Hood › Latch
Filed Mar 9, 2007OH

WHILE DRIVING OUR 2000 TOYOTA SIENNA THE SAFETY HOOD LATCH FAILED WHILE DRIVING ON THE FREEWAY AND THE HOOD FLEW OPEN, SMASHING THE WINDSHIELD, DAMAGING THE HOOD AND THE ROOF OF THE VEHICLE. THE CAUSE OF THE INCIDENT WAS THAT HE HOOD LATCH NO LONGER ENGAGES WHEN THE HOOD IS SHUT. THE VEHICLE WAS SERVICED AT A TOYOTA DEALERSHIP 2 WEEKS BEFORE WITHOUT ANY MENTION OF AN ISSUE WITH THE LATCH. TOYOTA BASICALLY STATED THAT THERE IS NOTHING THEY CAN DO. I BELIEVE THERE IS A DESIGN FLAW TO THE LOCATION OF HE HOOD LATCH CAUSING IT TO NO LONGER FUNCTION FROM WEATHER RELATED EXPOSURE. THERE MOST LIKELY ARE OTHER SIENNA VEHICLES WITH THE SAME ISSUE WITH DRIVERS UNAWARE OF THE PROBLEM. *JB

Structure › Body › Door
Filed Mar 2, 2007NJ

SINCE WE PURCHASED THE TOYOTA SIENNA XLE ABOUT 3 YEARS AGO WE HAVE HAD NOTHING BUT TROUBLE. OUR BIGGEST PROBLEMS HAVE OCCURRED ONLY RECENTLY. THE AUTOMATIC DOOR WAS NOT WORKING AND THE MECHANIC HAD TO TAKE OFF THE AUTOMATIC PART SO IT HAD TO BE OPENED MANUALLY. WELL AFTER ABOUT A WEEK OF MANUALLY OPENING AND PULLING OUT MY SHOULDER EVERY TIME, THE DOOR KNOB CAME OFF. WE HAVE ALSO HAD IN THE PAST A VERY LOUD SQUEALING NOISE EVERY TIME WE STARTED THE CAR. WE HAD THE BELTS TIGHTENED AND EVEN HAD THE BATTERY CHANGED AND THEN SUDDENLY IT STOPPED. ONE OF OUR CAPTAINS CHAIRS WILL NOT GO BACK INTO THE UPRIGHT POSITION. AND LASTLY THE BAR THAT HOLDS OPEN THE HOOD HAS COME OFF AND DOES NOT GO BACK INTO PLACE. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Toyota Sienna → · Every Sienna year → · How the figures are calculated →