DURING A 45 MPH FRONTAL COLLISION FRONT AIR BAGS DID NOT DEPLOY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
2000 Toyota Sienna complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHEN ATTEMPTING TO DECLINE THE SECOND ROW RIGHT PASSENGER SEAT CONSUMER NOTICED THAT THE LEVER DETACHED FROM THE SEAT.THIS CAUSED THE SEAT NOT TO ADJUST. CONSUMER MADE CONTACT WITH THE DEALER ABOUT THIS ISSUE. *AK
WHILE DRIVING 12 MPH CONSUMER LOST CONTROL OF THE VEHICLE AND IT CRASHED INTO A POLE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MAJOR INJURIES, BUT WAS NOT TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK
DRIVER SIDE WINDOW BEGAN TO OPERATE INTERMITTENTLY, WOULD GO DOWN, BUT NOT UP UNTIL SEVERAL MINUTES WENT BY. FINALLY, THE WINDOW WOULD NOT OPERATE AT ALL, RESULTING IN A REPAIR COST OF $418. APPARENTLY, THIS IS A WIDESPREAD PROBLEM WHICH TOYOTA REFUSES TO DO ANYTHING ABOUT. IT APPEARS THAT THE WINDOW MOTORS USED ARE DEFECTIVE. *NM
WHILE PRESSING THE BUTTON TO OPEN THE SLIDING DOOR IT FAILED TO OPEN. CONSUMER TRIED NUMEROUS TIMES, BUT THIS CAUSED THE BUTTON TO STICK. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE BUTTON DUE TO WORN OUT WIRES. *AK
POWER SLIDING DOOR WILL NOT ENGAGE. WHEN USING THE LOCK OUT BUTTON IT IS STILL DIFFICULT TO OPEN AND CLOSE THE DOOR. *AK
THE BELTS ON ALL FOUR OF MY BRIDGESTONE BLIZZAK SNOW TIRES SEPARATED AND MOVED WITHIN THE TIRES CREATING EXTREMELY ROUGH AND DANGEROUS RIDE. THE OCCURENCE DEVELOPED FROM AN EVEN, SMOOTH RIDE TO SLIGHT WHEEL SHIMMY TO EXTREME BUMPY AND WOBBLY RIDE - ALL WITHIN ONE HUNDRED MILES OF HIGHWAY DRIVING. *AK
OUR KEYS WOULD NOT WORK TO START OUR VAN, WE WERE STRANDED FOR 45 MINUTES WITH OUR 3 CHILDREN. DEALERSHIP SAYS BROKEN TUMBLER, $250 TO REPLACE NOT COVERED BY WARRANTY. WE REPORTED SAME PROBLEM 5-6 MONTHS AGO DEALERSHIP MADE NEW KEY WHICH WORKED BRIEFLY. OBVIOUSLY A MAJOR DEFECT, VERY DISSAPPOINTED IN TOYOTA.*AK
WHILE DRIVING AT 20 MPH RIGHT TIE ROD END SEPARATED AT THE BALL JOINT. THIS RESULTED IN LOST OF STEERING. WHEN THIS OCCURRED CONSUMER WAS ABLE TO CONTROL VEHICLE AND BRING IT TO A COMPLETE STOP. VEHICLE WAS TOWED TO A MECHANIC. *AK
2001 TOYOTA SIENNA HAD SLUDGE PROBLEM. TOYOTA FIXED BUT STILL CALLS THIS AN OWNER ISSUE!?? HAVE SEEN COMPLAINTS THAT THESE ENGINES HAVE STILL FAILED A COUPLE THOUSAND MILES AFTER FIX. TOYOTA ORIGINALLY INSISTED PEOPLE BUY NEW ENGINES BUT ONLY CLEANS THEM NOW. WHAT ABOUT THEIR MODIFYING THIS ENGINE STARTING IN JULY 2001? NO PROBLEMS WITH THOSE ENGINES. THIS V6 IS IN 9 MODELS OVER 6 YEARS AND SOMEHOW IT'S THE OWNERS? THEY REPLACED MY VALVE COVERS STATING THE PCV SYSTEM IS INETGRATED INTO THE VALVE COVERS. THEY GET CLOGGED AND CAN'T BE CLEANED. WILL IT TAKE AN ENGINE SEIZING UP DUE TO ENGINE FAILURE AT HIGHWAY SPEEDS, AND A FATALITY TO GET TOYOTA'S ATTENTION ON THIS? I NEVER RECEIVED THEIR "LETTER" OF NOTIFICATION. I HAD OWNED IT BRAND NEW OFF THE LOT. I CAN'T AFFORD TO KEEP A TICKING FINANCIAL TIME BOMB IN MY GARAGE.*AK
MY VAN'S BRAKES SQUEAL LOUDLY WHEN THE VEHICLE IS IN REVERSE. I HAVE HAD THE BRAKES CHECKED BY THE DEALER AND OTHER MECHANICS SEVERAL TIMES OVER 3 YEARS AND HAVE ALL REPORTED NOTHING WRONG WITH THE BRAKES OTHER THAN THEY ARE SQUEALING. TOYOTA HAS NO RESPONSE OTHER THAN WE CAN APPLY LUBE TO TEMPORARILY STOP THE NOISE.
THIS IS A PROGRESSIVELY WORSENING PROBLEM, BEGINNING IN JANUARY 2003. THE AUTOMATIC SLIDING DOOR HAS STOPPED WORKING PROPERLY. IT OPENS AT RANDOM, WITH OR WITHOUT THE ENGINE ON. WHEN THE LAST INCIDENT OCCURRED, IT OPENED AT HIGHWAY SPEEDS! THE DEALER HAS BEEN UNABLE TO MAKE A SUCCESSFUL REPAIR. *JB
THE VEHICLE EXPERIENCED A BRAKE PROBLEM. THE CALIPERS WERE MISSING THE RETAINING RINGS. THE RUBBER BOOTS WERE PULLED INTO THE BRAKE CYLINDER WHICH CAUSED BRAKE FAILURE. THE TOYOTA MFR REFUSED TO ACKNOWLEDGE THE PROBLEM. *NM THE CONSUMER WAS UNAWARE OF THE LOW BRAKE FLUID FUNCTION GIVEN THROUGH THE EMERGENCY BRAKE LIGHT INDICATION. THE VEHICLE WAS LOSING FLUID AT A SLOW RATE MORE SO IN THE RIGHT WHEEL THAN IN THE LEFT. THE CONSUMER REQUESTED REIMBURSEMENT. *SC THE CONSUMER STATED THE DUST BOOT RETAINING RINGS ON THE CALIPERS WERE NEVER INSTALLED AT THE MANUFACTURER *JB
DESLUDGE ENGINE, REPLACE VALVE STEM SEALS AND CLEAN OUT OIL PAN. CLEANED ENGINE BUT MY CONCERN IS THAT THEY HAVE NOT FIXED THE ROOT CAUSE. WANT THE ENGINE PROBLEM FIXED NOT JUST CLEANED.
FRONT PASSENGER WINDOW DOES NOT CLOSE COMPLETELY. MIDDLE RIGHT AND LEFT SEAT BELTS LOCK PASSENGERS TO SEAT WITHOUT UNDUE MOTION. NOTIFIED DEALER SEVERAL TIMES, UNABLE TO FIX THE PROBLEM. FRONT PASSENGER SEAT BELT FAILED TO LOCK PASSENGER DURING REAR END COLLISION.
ENGINE SLUDGE PROBLEM. TOYOTA IS FIXING (ALTHOUGH I THINK THEY SHOULD REPLACE IT) IT ONE TIME. THEY WILL NOT FIX IT A SECOND TIME REGARDLESS OF SERVICE RECORDS. THIS IS TOTALLY UNACCEPTABLE. WE ARE ALSO CONCERNED THAT THE RESALE VALUE OF THE VAN WILL BE GREATLY REDUCED.
SLUDGE IN THE ENGINE. VAN IS IN THE SHOP AS WE SPEAK. DEALER SAYS THE REPAIRS WILL BE COVERED BUT WHO IS GOING TO COVER OUR LOSE WHEN WE TRY TO SELL THIS VAN WITH THE PILE OF CRAP FOR AN ENGINE? I SAT IN THE OFFICE OF THE SERVICE MANAGER AND LISTEN TO HIM SIDE-STEP THE PROBLEM UNITL I COULD TAKE NO MORE. I THEN QUESTIONED HIM ABOUT ANY OTHER ISSUES WITH A 2000 SIENNA AND HE LOOKED ME RIGHT IN THE EYES AND SAID NO. NO, UNTIL I QUESTIONED HIM ABOUT THE ADDTIONAL DRIVE TRAIN PROBLEM AT WHICH TIME HIS RESPONSE WAS, "OH, UM, YEAH WE DID JUST RECIEVE A LETTER AN THAT". TOYOTA AND THE DEALERS SHOULD BE HELD ACCOUNTABLE LIKE A LOW-LIFE CON ARTIST THAT SWINDLE AND SCAM PEOPLE. I PAID MY VAN OFF THREE WEEKS AGO AND I'M SITTING HERE LOOKING AT A WORTHLESS DOCUMENT THAT IS THE TITLE. AS SOON AS MY VAN GETS OUT OF THE SHOP I'M FIXING TO SPREAD THE WORD AROUND HERE ABOUT WHAT A CRAPPY DEAL THIS IS. DO THE SAME IN YOUR TOWN TOO.
I AM NOT SURE OF DATES, BUT OUR TOYOTA DEALER TRIED TO BLAME US FOR THE "SMOKING" PROBLEM DUE TO THE LACK OF OIL CHANGES. WE DID NOT SLACK OFF ON THE OIL CHANGES, AND NOW THEY ADMIT THAT THE "SMOKING" PROBLEM IS DUE TO BAD ENGINE DESIGN, OR WHATEVER. WE HAVE HAD THE VAN IN FOR REPAIRS SEVERAL TIMES, BUT I AM NOT SURE OF DATES, OR HOW MUCH WE HAVE SPENT. THE PROBLEM HAS STARTED AGAIN, AND THIS TIME, NOT ONLY IS IT SMOMKING, AND READS LOW OIL (ON THE DIP STICK), BUT WE ARE NOW GOING THRU A QUART OF OIL PER TANK OF GAS!!! I AM ABOUT TO DEAL WITH TOYOTA, AND SEE WHAT THEY CAN/WILL DO FOR US. THEY ORIGINALLY CLAIMED WE HAD TO SEND THEM ALL KINDS OF INFO, NOW, WHAT I AM READING, IS THAT THEY HAVE (NOT QUITE) ADMITTED THE PROBLEM IS DUE TO A MANUFACTUREING DEFECT, AND THEY CLAIM THEY WILL FIX IT. TOYOTA HAS REPLACED OUR MOTOR. WE BROUGHT OUR VAN IN ON A WENDS, AND HAD IT BACK THE FOLLOWING WENDS. IT TOOK THEM A WEEK BECAUSE WE HAD SOME BIG STORMS IN GA AND THE POWER WENT OUT FOR A FULL DAY. OTHER WISE, I BELIEVE WE WOULD HAVE HAD THE VAN BACK BY TUES. AS OF RIGHT NOW, THE VAN SEEMS TO BE FINE. THEY HAD TO REPLACE THE WHOLE MOTOR, BECAUSE OUR OLD MOTOR (116,000 MILES, BY THE WAY) WAS SHOT. TOYOTA ALSO PAID FOR A RENTAL CAR THE WHOLE TIME OUR VAN WAS IN THE SHOP. OUR NEXT STEP IS TO SEE IF TOYOTA HOLDS TRUE TO THEIR PROMISE OF REIMBURSING ALL THE MONEY WE SPENT ON OIL AND OIL TREATMENTS.
THE BRAKE LIGHT CAME ON. BOTH REAR BRAKE CYLINDERS WERE LEAKING. AS A RESULT, IT CAUSED DAMAGE TO FRONT BRAKES. ALL THE PARTS WERE REPLACED. *AK
MULTIPLE PROBLEMS WITH MY 2000 TOYOTA SIENNA XLE, FIRST THE CAR HAD PROBLEMS WITH BATTERY DRAIN AND NOT STARTING, THEY REPLACED THE RADIO AMPLIFIER TWICE BEFORE FIXING IT, THE POWER WINDOW ON THE DRIVER SIDE BROKE AT 35,000 MILES. THE BACK HATCH SHEETMETAL IS ALL DENTED JUST FROM CLOSING IT AND PUSHING ON THE HANDLE. THE WORST ONE IS THAT THE VAN HAS BEEN BLOWING A LOT OF BLUE SMOKE AND BURNING OIL, 4 QUARTS IN THE LAST 750 MILES. SO FAR NO HELP FROM THE DEALER.*AK
VAN: 2000 TOYOTA SIENNA XLE WITH POWER SLIDING DOOR MILES ON VEHICLE: 30000 MILES PROBLEM: POWER DOOR OPENS; BUT DOES NOT CLOSE - NEED TO BE CLOSED MANUALLY. DEALER DIAGNOSED AND REPLACED JUNCTION SWITCH. I SUGGESTED REPAIR SHOULD BE COVERED UNDER WARRANTY SINCE VAN HAS ONLY 30,000 MILES EVEN THOUGH THE ACTUAL WARRANTY PERIOD OF 3 YEARS IS OVER. DEALER DID NOT AGREE. *LA
WHILE THE VEHICLE WAS PARKED THE MANUAL SLIDING DOOR CLOSED ON CHILD'S HEAD WHILE ENTERING THE VEHICLE. CHILD SUSTAINED NO INJURIES TO THE HEAD. VEHICLE WAS TAKEN TO THE DEALER, AND DEALER WAS UNABLE TO DUPLICATE THE INCIDENT. *AK
AT 107,000 MILES WHILE DRIVING THE MOTOR JUST CUT OFF. THEN WOULD NOT START. I ALWAYS HAVE CHANGED THE OIL AT EVERY 3000 MILES. NOW MY MECHANIC SAYS THAT THE CAMSHAFT BROKE. THERE CAN BE NO OTHER ANSWER THAN THAT THIS ENGINE WAS A SLUDGE DEFECTIVE MOTOR FROM THE MANUFACTURER. *AK
SEVERE PREMATURE WEAR ON PEPBOYS FUTURA LITE P215-65R15 TIRES, AFTER 20,000 MILES. PEPBOYS REFUSING TO REPLACE OR REFUND, DESPITE 70,000 MILE WARRANTY. *LA
ON OUR 2000 TOYOTA SIENNA. THE POWER DOOR UNIT IS SPORADIC IN ITS OPERATION. WE HAVE HAD THIS PROBLEM FOR 2 1/2 YEARS. THE SERVICE DEPARTMENT KEPT TELLING US THAT THE DOOR NEEDED TO BE RESET. UNTIL THE WARRANTY NOW THE TELL US THE ACTIVATOR NEEDS TO BE REPLACED AT OUR COST. *LA
MY 2000 TOYOTA SIENNA XLE HAVE EXPERIENCE FAILURE IN THE DRIVER'S SIDE POWER WINDOW. THE WINDOW WOULD HAVE ENOUGH POWER IN OPENING BUT NOT CLOSING. THE MECHANIC INDICATED THAT MOTOR IN THE WINDOW NEEDED TO BE REPLACED. THE COST AND LABOR IS $322.62. I NOTICED THE COMPLAINTS SECTION, THAT THIS INCIDENT HAPPENS MOST OF THE TIME. *LA
CONSUMER STATES THAT WHILE DRIVING AT 65 MPH AND WITH NO WARNING, THE REAR PASSENGER TIRE BLEWOUT. *AK. THE TIRE COMPANY STATED THE TIRE HAD BEEN OPERATED FOR AN UNKNOWN PERIOD OF TIME WITH INSUFFICIENT AIR PRESSURE. *JB
PASSENGER SIDE FRONT WINDOW EXPLODED.*MR MARCH 2003 THE FRONT WINDOW ON THE PASSENGER SIDE EXPLODED SENDING GLASS FLYING THROUGHOUT THE CAR. AGAIN IN AUGUST 2003 THE REAR PASSENGER SIDE WINDOW ON THE DRIVER SIDE EXPLODED. THE COST OF REPAIR WERE OVER $400.00, AND THE CONSUMERS BELIEVED THAT PRODUCT WAS CLEARLY A DEFECT AND THE DEALERSHIP SHOULD BE RESPONSIBLE FOR PAYING FOR REPAIRS. *CB
WHILE DRIVING ABOUT 75 MPH ON THE HIGHWAY AND WITHOUT WARNING THERE WAS A RATTLING NOISE ON THE PASSENGER'S SIDE REAR TIRE, TREAD SEPARATED FROM THE TIRE. A FIRESTONE, P205/70R15, DOT#W2M0F61. *AK
TOYOTA 2000 SIENNA WITH 62,000 MILES WITH FAITHFUL SERVICE, AND JUST HAD OIL CHANGE ON 8/13/2003, EN ROUTE TO ATLANTA FROM MARYLAND. AT CHARLOTTE, NC A HIGH PITCHED WHINING SOUND WAS HEARD. BY THE TIME ARRIVED IN ATLANTA SOUND WAS PERSISTENT. TOOK CAR TO TOYOTA DEALERSHIP WHO IDENTIFIED THAT THE TRANSMISSION AS "DIGESTING ITSELF". THIS SAME CAR HAD AN ENGINE SLUDGE AT 35K DESPITE OIL CHANGES. CAR OUT OF SERVICE WHILE AUTOMATIC TRANSMISSION HAD TO BE ENTIRELY REPLACED. *JB
WHEN ENTERING OR EXITING THE VEHICLE SLIDING DOOR WOULD AUTOMATICALLY CLOSE, TRAPPING THE CONSUMER, AND CAUSING MINOR INJURIES. DEALER NOTIFIED. *AK
CONSUMER UNABLE TO OPEN REAR SLIDING DOOR FROM THE INSIDE. DEALER NOTIFIED. *AK
PROBLEMS WITH TIRE WEAR, TRANSMISSION AND POWER STEERING PUMP. THE VEHICLE IS ON IT'S FOURTH SET OF TIRES AT 45,000 MILES DUE TO TRACKING PROBLEM. THERE WAS A WHINE COMING FROM THE TORQUE CONVERTER PUMP. THE TRANSMISSION SHIFTED TO NEUTRAL ON THREE OCCASIONS. THE DEALER NEVER MENTIONED THERE WAS EARLY SLUDGE BUILDING UP IN THE OIL. THE ENGINE MADE NOISE AND VIBRATED. DEALER NOTIFIED. *MR *CB *JB
WHILE DRIVING ON INTERSTATE, RIGHT FRONT TIRE TREAD SEPARATED CAUSING MINOR DAMAGE TO FENDER/BUMPER. TIRE WAS A FIRESTONE MODEL FR 680 SIZE P205 WITH 37K MILES. PREVIOUSLY LEFT FRONT TIRE PARTIALLY SEPARATED BEFORE REPLACED WITH OTHER BRAND TIRE. CALLED FIRESTONE STORE AND MANAGER SAID THIS IS NOT A RECALL. FIRESTONE SHOULD RECALL AS THESE TIRES ARE UNSAFE AND COULD LEAD TO MAJOR DAMAGE OR LOSS OF LIFE.*AK
TREAD SEPARATION,D10L DOT PDMO IMGI 1300 09R DOT PDMO IMHR 1300 DETAILS - I PURCHASED THE TWO TIRES SHOWN ABOVE ON 7/7/2000 TO REPLACE TWO OF THE ORIGINAL TIRES. I STILL HAVE THE TWO BUM GOODYEAR TIRES IN MY GARAGE. THIS WAS ON A 2000 TOYOTA SIENA MINIVAN WITH ONLY 9,916 MILES. I PURCHASED IT NEW. ON 8/9/2001 WITH 28,923 MILES I HAD THE TIRES ROTATED, BUT THE TECHNICIAN COULD NOT BALANCE THEM. HE SHOWED ME WHERE THE TREAD OF BOTH TIRES WAS SEPARATING FROM THE BODY. THE GOODYEAR DEALER THAT SOLD ME THE TIRES SAID I COULD GET REPLACEMENT BUT NO MONEY BACK. THUS I KEPT THE TIRES AND WENT TO ANOTHER SHOP. GOODYEAR DEALER WHO SOLD ME THE BUM TIRES: DANIELS TIRE SVC 14200 WHITTIER BLVD, WHITTIER, CA 90605 HONE: (562) 693-7721.TIRE DEALER WHOSE TECHNICIAN IDENTIFIED THE SEPARATION PROBLEM: DISCOUNT TIRE CTR . *AK 14101 WHITTIER BLVD, WHITTIER, CA 90605 PHONE: (562) 698-0503
CONSUMER STATED VEHICLE WAS NOT CAPABLE TO TOW A TRAILER WITH SMALL BOAT OF 23OO POUNDS. HOWEVER, THE INSTRUCTION STATE THAT VEHICLE'S CAPABILITY IS UP TO 5000 POUNDS. MANUFACTURER STATED NOTHING THEY COULD DO. *AK
FOR REASONS UNKNOWN TO ME, THE DRIVERS SIDE SEAT BELT ON MY 2000 TOYOTA SIENNA IS TWISTED ALL THE WAY INTO THE ASSEMBLY. IT DOESN'T RETRACT PROPERLY OR LOCK TO RESTRAIN THE DRIVER, AND THE WARNING LIGHT STAYS ON EVEN WHEN THE SEAT BELT IS BUCKLED. I WAS SHOCKED TO FIND OUT THAT SUCH AN IMPORTANT SAFETY MEASURE IS ONLY COVERED BY TOYOTA FOR 5 YEARS/60K MILES, WHILE OTHERS LIKE HONDA HAVE LIFETIME COVERAGE. I BELIEVE THAT THERE MAY BE SIMILAR INCIDENTS LIKE THIS OUT THERE AND I AM CONCERNED ABOUT THE SAFETY ISSUE.
CUSTOMER STATED THAT TOWING PACKAGE ON THIS VEHICLE WAS INSTALLED TOO LOW TO THE GROUND. THE TOWING PACKAGE COMPACITY IS LISTED AT 5000 LBS. CONSUMER OWNS A BOAT THAT WEIGHS 2300 LBS, AND WHEN HE HITS A BUMP IN THE ROAD, THE BOTTOM OF THE VEHICLE SCRAPES THE GROUND. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED. *AK
MY 2000 TOYOTA SIENNA (VIN # [XXX]) ANTI-LOCK BRAKES HAVE FAILED.I TOOK IT IMMEDIATELY TO TOYOTA. VAN MILEAGE WAS ONLY 66,706. TOYOTA DEALER SAID ABS PUMP MOTOR FAILED. THERE IS NO RECALL....IF I WANTED THIS FUNCTION I COULD PAY FOR THE PART $1,471.00.....LABOR NOT QUOTED.THIS SAFETY FUNCTION WAS ONLY ACTIVATED AUTOMATICALLY 4 OR 5 TIMES SINCE I PURCHASED IT NEW.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SINCE LEASING THE CAR NEW 3 YRS. AGO, WE'VE TAKEN THE CAR BACK TO THE DEALER A COUPLE OF TIMES BECAUSE THE MIDDLE ROW SEAT BELTS LOCK UP. TWO WEEKS AGO WE WERE IN A CAR ACCIDENT, THE FRONT PASSENGER SEAT BELT DID NOT LOCK, ALLOWING THE PASSENGER TO BE THROWN TO THE DASH AND BACK.*AK
THE PASSENGER'S SLIDING DOOR WILL OPEN AND CLOSE INTERMITTENTLY.*AK
PASSENGER SIDE POWER WINDOW OPERATES INCONSISTENTLY. WILL GO DOWN BUT WILL NOT GO UP. AFTER A SHORT PERIOD OF TIME, WINDOW WILL OPERATE AND GO UP. DEALER REPAIRED 2 YEARS AGO, BUT NEVER OPERATED CORRECTLY BEFORE OR AFTER REPAIR. *NLM
LTR FWD FM FHWA RE THEIR DEFECTIVE 2000 TOYOTA SIENNA XLE, THE VAN HAS PROBLEMS WITH ENGINE SLUDGE...*MR THE VEHICLE STARTED TO BLOW BLUE SMOKE AND RAN ROUGH. THE DEALER DISCOVERED ENGINE GEL DEPOSITS. THE MALFUNCTIONING LIGHT HAD COME ON DUE TO THE OXYGEN SENSOR PER DEALER, THE BRAKES SQUEALED WHEN STOPPED AT LOW SPEEDS(PROBLEM CONTINUED), AND PULLED TO THE LEFT. THE DEALER COULD NOT DUPLICATE. THE ENGINE SLUDGE HAD COME BACK AGAIN DUE TO A BURNT HOLE IN THE VALVE WHICH WAS IN THE PISTON. THE TACHOMETER ILLUMINATION APPEARED TO BE OUT AND THE BULB WAS REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE HOTEL STAY AND THE VEHICLE RENTAL. *SCC *JB
LTR FWD FM FHWA RE HIS DEFECTIVE 2000 TOYOTA SIENNA XLE THAT EMITS A LOUD BEARING WHINE, THE TRANSMISSION RANDOMLY SHIFTED INTO NEUTRAL. THE TIRES WERE REPLACED 3 TIMES DUE TO TRACKING & PULLING PROBLEMS. *MR THE CONSUMER WAS TOLD BY THE REP THAT 31K MILES ON A MICHELIN WAS ALL TO EXPECT ON THIS VEHICLE. THE VEHICLE WAS ON IT'S FOURTH SET OF TIRES AT 55K MILES. THE TRACKING PROBLEMS WERE RESOLVED ON THE TWO SETS OF FOUR WITHIN THE FIRST 15K MILES. THE VEHICLE DOWNSHIFTED WHEN GOING BETWEEN THE SECOND AND THIRD GEARS. THERE WERE RESULTS FORM AN ENGINE OIL ANALYSIS THAT MAY INDICATE EARLY SLUDGE BUILD UP. *SCC *JB
FR 680 02 FIRESTONE TIRE FAILURE ON 2000 TOYOTA SIENNA. *MR LOW TIRE PRESSURE INDICATOR LIGHT CAME ON. DRIVER SIDE REAR TIRE LOST PRESSURE REPEATEDLY. DEALER CLAIMED THERE WAS A NAIL IN THE TIRE. HOWEVER, AT A LATER DATE THE CONSUMER FOUND A BULGE IN THE REPAIRED TIRE. FURTHER INSPECTION REVEALED TIRE HAD SPLIT FROM THE INSIDE. THE TIRE WAS REPLACED WITH A SPARE TIRE. CONSUMER WAS AWARE OF FIRESTONE RECALL AND REQUESTED THAT ALL TIRES BE REPLACED AS WELL AS THE SPARE TIRE. HOWEVER DEALER WAS NOT WILLING TO REPLACE TIRES INCLUDING THE SPARE UNDER WARRANTY. DOT # UNKNOWN. *TT *JB
WHILE DRIVING ON I-95 AT 75-80 MPH, THE TRANSMISSION ALL OF THE SUDDEN STOPPED WORKING. THE ENGINE RACES WHEN GAS PEDAL DEPRESS AND NO TRANSMISSION ENGAGEMENT RIGHT IN THE MIDDLE OF THE HIGHWAY. LUCKILY, WAS ABLE TO WEAVE OUT OF HARMS WAY AND COAST TO AN EXIT AND ENOUGH SPEED TO STOP AT A GAS STATION. CALL FOR TOW TRUCK AND TOWED INTO O'STEEN TOYOTA @ BRUNSWICK. LONG WEEKEND PREVENTING ANY CAR RENTAL (ALL CLOSED) AND ENDED UP TAKING A TAXI (58 MILES AWAY) ALL THE WAY TO JACKSONVILLE AIRPORT FOR A CAR RENTAL TO GO BACK TO MELBOURNE, FL. TO TAKE ON VACATION THE NEXT DAY. CAR LEFT AT O'STEEN AND WAS TOLD A RE-MANUFACTURED TRANSMISSION IS REPLACED AND POSSIBLE THOUGHT OF PINION GEAR FAILURE. SINCE THEY CANNOT OPEN UP THE TRANSMISSION FOR ANY DETAIL LOOK AT FAILURE. SERIOUS ACCIDENT CAN OCCUR IN THIS KIND OF FAILURE. LOOKS LIKE A WHOLE LOT OF SAME PROBLEMS SINCE 2000, WHY IS THERE NO EQUIPMENT RECALLS IS BEYOND ME. *JB
I OWN A 2000 TOYOTA SIENNA LE. I NOTICED A COOLANT LEAK. I TOOK IT IN TO A TOYOTA DEALER AND DISCOVERED THE PROBLEM WAS THE LEAK FROM THE COOLING PIPE. THE CAUSE OF THE PROBLEM WAS THE COOLING PIPE WAS RUBBING AGAINST THE POWER STEERING LINE (ACCORDING TO THE SERVICE ADVISOR) AND THE COOLING PIPE WORE OUT. I ASKED IF IT WAS A DESIGN FLAW. HE REPLIED THAT HE NEVER SAW THIS BEFORE, BUT THERE SHOULD BE SOMETHING BETWEEN THE COOLING PIPE AND THE POWER STEERING LINE TO PREVENT THE RUBBING. THIS FIX IS $410 FOR PARTS AND LABOR AND IS NOT COVER UNDER THE EXTENDED WARRANTY SINCE IT IS A PIPE THAT BROKE. I FEEL LIKE THIS IS A DESIGN FLAW BY TOYOTA. *NLM
POWER WINDOW FAILURE- FIRST DRIVER'S SIDE IN 2002, NOW THE PASSENGER SIDE- HAVE SEEN OTHER COMPLAINTS RE. POWER WINDOW FAILURES IN 2000 TOYOTA SIENNA MADE IN KENTUCKY. *JB
WHILE DRIVING, ONE OF THE TIRES EXPERIENCED TREAD SEPARATION, WHICH CAUSED THE TIRE TO BLOW OUT. *JB
CHILD WRAPPED REAR SEAT BELT AROUND NECK. SEAT BELT WOULD NOT RELEASE. HAD TO CUT SEAT BELT TO RELEASE CHILD. THIS WAS THE REAR SHOULDER HARNESS. CHILD WAS HANGING BY THE NECK. SHOULD NOT HAVE TO FULLY RETRACT SEAT BELT TO HAVE SOME SLACK. I HAVE HAD OTHER PASSENGERS REFUSE TO WEAR THE OTHER SEAT BELTS COMPLAINING THEY "LOCK UP" AND SOMETHING WAS WRONG. A CHILD COULD BE CHOKED TO DEATH. *NLM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Toyota Sienna → · Every Sienna year → · How the figures are calculated →