TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE FRAME WAS RUSTED AND THE SLIDING DOORS FAILED TO SECURE. IN ADDITION, THE FUEL TANK MOUNTING BRACKETS WERE RUSTED. THE CONTACT STATED THAT THE DEALER REFUSED TO INSPECT THE VEHICLE ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
2000 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
TAKATA RECALL I SMELL GAS OFTENFROM INSIDE THE CAR, BREAK LIGHT COMES ON OFTEN ENGINE LIGHT WONT GO OFF I HAD A TRANSMISSION PUT INY CA\-
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,793. *CN
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE AND BRACKETS ON THE VEHICLE FAILED. THE CONTACT STATED THAT IN 2010, THE VEHICLE WAS REPAIRED UNDER A MANUFACTURERS RECALL FOR THE FAILURE HOWEVER, NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) WAS RECEIVED IN 2016 INFORMING THAT THE INITIAL RECALL REPAIR COULD HAVE POSSIBLY BEEN PERFORMED IMPROPERLY. THE CONTACT WAS CONCERNED THAT IS THE BRACKETS WERE NOT INSTALLED PROPERLY, THE REAR AXLE MAY FRACTURE, AFFECTING THE VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
I HAVE GOTTEN SEVERAL RECALL LETTERS FROM FORD ABOUT THE REAR AXLE. THE FIRST TIME THEY BOLTED BRACKETS FOR THE REPAIR. I CAN'T GET MY VEHICLE INSPECTED BECAUSE OF THIS AND TO DO SO I HAVE TO PAY $300.00 FOR A NEW AXLE WHICH I FEEL BEING A RECALL IT SHOULD BE UP TO FORD TO TAKE CARE OF THIS MATTER. IT IS A MAJOR SAFETY PROBLEM THAT COULD BE DEADLY TO MYSELF AND MANY OTHERS.
TOOK MY VAN TO FORD BECAUSE A RADIATOR HOSE CAME OFF, $350 FOR PART OF A HOSE CLAMP. WHILE THERE HAD THE 3RD REAR AXLE SAFETY RECALL INSPECTION, I DON'T THINK THEY DID IT, TOLD ME MY VAN WAS A 16 YEAR OLD JUNKER NOT WORTH FIXING. REPLACEMENT OF NON-STRUCTURAL STEEL REAR AXLE WAS AGAIN OFFERED FOR $300. I WANT THE AXLE I PAID FOR WHEN I BOUGHT THE VAN NEW, STRUCTURAL STEEL THAT MEETS SAFETY AND LEGAL REQUIREMENTS, INSTALLED AT NO ADDITIONAL COST. HOW IS IT LEGAL TO ALLOW THESE UNSAFE AXLES? YOUR SITE INFO IS INCORRECT ON THIS, THE "SAFETY BRACKETS" DO NOT KEEP THE DEFECTIVE AXLES FROM BREAKING, THEY ARE TO KEEP THE WHEELS, WHEN THE AXLE DOES CRACK, FROM CANTERING OUT AND JAMMING IN THE WHEEL WELLS, CAUSING ABSOLUTE TOTAL LOSS OF VEHICLE CONTROL. NOT ACCEPTABLE. REPLACE AXLE. A NUMBER OF RECALLS LISTED HERE WERE NOT SENT OR PERFORMED. IN ADDITION, AFTER THE FIRST AXLE RECALL 6-8 YEARS AGO, I TRIED TO TRADE THE FORD CREDIT PURCHASED VEHICLE IN ON A NEW 40K FORD SUV, THEY OFFERED ME HALF OF BLUEBOOK VALUE, INDICATING FORD'S KNOWLEDGE OF THE VEHICLES DEFECTS, AND POOR VALUE. THIS RECALL, DEALER TOLD ME MY 16 YEAR OLD VAN WAS JUNK AND NOT WORTH FIXING, CHARGED $350 FOR PART OF A RADIATOR HOSE CLAMP, GOT WRONG PART AND STUCK ME WITH 4 EXTRA DAYS CAR RENTAL AT $250. AFTER ARGUING WITH BREDEMANN FORD FOR 3 HOURS IN 3 OFFICES, THEY HANDED ME A STACK OF INVOICES AND POINTED ME TO MY VAN WITH THE KEYS IN AND ENGINE RUNNING. MANAGER CALLED THE NEXT DAY AND ACCUSED ME OF THEFT, THREATENING
I OWN 2000 FORD WINDSTAR. THE PAINT IS FLANKING OFF THE ROOF REALLY BAD IT HAS SOME SPOTS RUSTED AND SOME IS GRAY EVEN IN THE BACK AND FRONT. I JUST REPLACED THE HOOD FROM A JUNK YARD. MY SPEEDOMETER KEEPS GOING CRAZY AND WHEN TRYING TO GET OUT OF PARK THE PARK AND REVERS PART BROKE BECAUSE IT GOT STUCK WITH THE RPM AND THAT BROKE TOO. I HAVE TO KEEP THE FUSE UNPLUGGED THAT GOES TO THE INTERIOR LIGHTING DO TO BATTERY DEAD BY THE NEXT DAY.
REAR AXLE BRAKETS-THE BRAKET WAS REINFORCED ABOUT 2YRS AGO AND FOR THE 2ND TIME FORD IS SAYING THAT MAYBE WAS REFORCED WRONG, TRY MAKE APPOINT. TO CONFIRM IF THEY WERE DONE CORRECTLY OR NOT AND NOW NOBODY CALL BACK TO MAKE AN APPOINTM. OR WHEN THEY CAN LOOK INTO AND IF I WANT THE WORK DONE I CAN $300 TO REPLACE IT ON TOP THE LETTER WAS RECEIVE LAST WEEK OF SEPT. AND DUE DATE TO REPLACE FOR THAT PRICE IS OCTOBER 31ST. WHY NOT MAIL AIRLIER WHEN DEALERS ALWAYS ARE SO BUSY?, CONTACT THE 866 PH AND THEY SAY MOSTLY THE LETTER WAS FOR TO REPLACE IT FOR $300. I NEED SOMEBODY CHECK FIRST BEFORE MAKE DECISIONS, WHY AM I HAVE TO PAY WITHOUT SEEN THE CAR? IN THIS WEBSITE YOU DON'T SHOW ANY RECALL, WHAT'S WRONG WITH ALL OF YOU PEOPLE? PLEASE HELP.
I JUST RECEIVED NHTSA SAFETY RECALL 15V-608.THIS IS AS LEAST THE THIRD "URGENT SAFETY NOTICE" ON MY VEHICLE FOR A REAR AXLE PROBLEM (AT THIS POINT I CALL THIS A CLEAR DEFECT). FORD HAS BEEN ABLE TO AVOID REPLACING THE DEFECTIVE REAR AXLE FOR YEARS AND ALLOWED TO INSTALL REINFORCEMENT BRACKETS (A BAND-AID APPROACH), EVEN AFTER ADMITTING THE REINFORCEMENT BRACKETS MAY HAVE BEEN INSTALLED IMPROPERLY AS WELL. WHEN I BROUGHT MY VEHICLE FOR THE LAST SAFETY RECALL FORD MADE LIGHT OF THE ISSUE AND SAID THE BRACKETS "LOOKED OK". OBVIOUSLY FROM THE NEW NOTICE THINGS ARE NOT "OK". I WILL HAVE IT CHECKED AGAIN BUT I HAVE LITTLE FAITH IN FORD DOING THE RIGHT THING. FORD SHOULD BE REQUIRED TO REPLACE MY REAR AXLE AT NO COST, I SHOULDN'T HAVE TO PAY $300 TO REPLACE THEIR DEFECTIVE PARTS. IF THIS AXLE SHOULD CRACK AND CAUSE ANY DAMAGE OR INJURY I GUARANTEE LEGAL ACTION AGAINST ANYONE THAT I CAN HOLD RESPONSIBLE FOR THIS ISSUE. THANK YOU. *TR
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE CRUISE CONTROL WAS INOPERABLE. THE DEALER REPLACED THE CRUISE CONTROL SWITCH, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CRUISE CONTROL SWITCH WAS REPLACED A TOTAL OF THREE TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
RECALL EXIST IN REAR AXLE. LETTER OF RECALL REVIVED LETTER.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT AN ABNORMAL CLICKING SOUND EMITTED ON THE FRONT PASSENGER SIDE OF THE LOWER CONTROL ARM REAR ATTACHING BRACKET. THE CONTACT STATED THAT UPON INSPECTION, IT WAS NOTICED THAT THE BOLT WAS NOT BEING TORQUED CORRECTLY ON THE FRONT LOWER CONTROL ARM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
DOT# PLX05JHR4007, M6X05JHR2008/0708 GOODYEAR ASSURANCE COMFORTRED 225/60R16 TIRES. SEPARATED BY SPLITTING ON FIRST SEMI RIM/TREAD GROOVE. IMPROPER DESIGN TO HAVE GROOVE THERE. TREAD GROOVES TODAY ARE NOW CLOSER TO CENTER OF TIRE BECAUSE OF THE LESS FLEXING COMPARED TO THE ASSURANCES RIM GROOVE TOO CLOSE TO THE RIM. IT SPLITS AND SEPARATES. BAD DESIGN FLAW. TIRES IN QUESTION HAVE 8 AND 9/32 OF TREAD REMAINING.
REAR AXLE CORRODING AND CRACKED. I LIVE IN KANSAS BUT WORK IN MISSOURI. VEHICLE HAS SAME PROBLEM AS IDENTICAL VEHICLES RECALLED IN MISSOURI AND RUST BELT STATES. REAR AXLE HAS RUST AND IS STARTING TO CRACK. RECALL NEEDS EXTENDED TO KANSAS NHTSA CAMPAIGN NUMBER 10V385000 EXTENDS TO MISSOURI BUT NOT KANSAS. MOST OF MY DRIVING IN MISSOURI WHERE I WORK. HOWEVER VEHICLE PURCHASED IN KS NEAR MO BORDER (KANSAS CITY AREA).
TAKATA RECALL - AIR BAG LIGHT IS ON. PROBLEMS WITH TURNING OF STEERING WHEEL. COULD NOT PERFORM COMPLETE TURNS. STEERING WILL STOP HALFWAY DURING TURNS. AFTER REVIEW IT APPEARS THAT THE AIRBAG IS COMING THROUGH STEERING COLUMN. VAN CURRENTLY NOT DRIVABLE.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, A POPPING NOISE EMITTED FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE REAR CROSS AXLE BEAM WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
I WAS DRIVING ON CITY STREET AFTER EXITING HIWAY AND MY VAN FELT LIKE IT HIT THE GROUND THERE WAS ALOT OF NOISE. MY DAUGHTER STARTS CRYING SHE WAS REALLY SCARED .LATER A FRIEND SAID MY AXLE BROKE IN TWO. I CALLED FOTD COMPANY AND ASK THEM HOW & WHY WOULD AN AXLE BREAK. NEEDLESS TO SAY THEY COULDNT HELP ME. ALTHO THERE WAS A RECALL FOR THE VERY SAME VEHICLE FOR THE VERY SAME REASON. REAR AXLE BREAKING. IM TOTALLY CONFUSED . PLEASE HELP
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD POP AS IF TWO TIN CANS WERE UNDERNEATH THE VEHICLE. THE CONTACT IMMEDIATELY PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT THE REAR AXLE WAS CORRODED AND FRACTURED IN HALF. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE WHEEL. UPON INSPECTION, THE CONTACT NOTICED THAT THE WHEEL WAS TILTED INWARD. THE CONTACT ALSO STATED THAT THE FRAME OF THE VEHICLE WAS SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V080000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
MY WIFE, DAUGHTER AND GRANDDAUGHTER WERE IN THE VAN AND IT STARTED TO SWERVE A LITTLE BACK AND FORTH, BUT THE WIFE DIDN'T KNOW WHY. THEY MADE IT HOME AND I LOOKED AT IT AND SAW THAT THE REAR AXLE WAS ALMOST COMPLETELY BROKE IN HALF. WE'RE LUCKY THAT IT DIDN'T GO OUT OF CONTROL WHILE THEY WERE DRIVING.
THE RADIATOR AND WATER PUMP WENT BAD AND THE TRANSMISSION WENT OUT AS I WAS DRIVING. THE ELECTRICAL LOCKS ON THE DOORS LOCKS US IN REGULARLY, WHILE DRIVING IT OFTEN SLIDES ON IT'S OWN. THERE'S A GOOD BIT OF THINGS GOING ON WITH MY CAR THAT I DON'T KNOW ABOUT TO TELL YOU ABOUT.
THE REAR AXLE ON MY 2000 FORD WINDSTAR IS CRACKED. THERE WERE TWO PREVIOUS RECALLS ON THIS ISSUE AND NOW A THIRD. FORD WANTS ME TO PAY $300.00 TOWARD REPAIR WHICH I FIND UNACCEPTABLE.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR END OF THE VEHICLE WAS HANGING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION); HOWEVER, THE CONTACT WAS CHARGED FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,500.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED WHILE TAKING THE VEHICLE TO GET SERVICE UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE DEALER WANTED TO CHARGE THE CONTACT TO GET THE REAR AXLE REPLACED. THE CONTACT MENTIONED THE DEALER STATED THE BRACKETS WERE PROPERLY INSTALLED HOWEVER, THE REAR AXLE WAS CRACKED. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000(SUSPENSION), 12V193000 (POWER TRAIN) AND 12V195000 (SUSPENSION) DUE TO THE REAR AXLE CRACKING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE ENGINE AND THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EXTREMELY CORRODED FROM THE FRONT OF THE VEHICLE TO THE REAR, WHICH CAUSED THE ENGINE AND TRANSMISSION TO SEPARATE FROM THE SUB FRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
9/1/2015 ENTERING NORTHERN STATE PARKWAY WEST WENT OVER BUMP/POTHOLE REAR AXEL SUSPENSION CRACKED AND DROPPED ALSO BLEW DRIVER SIDE REAR TIRE. VAN HAD TO BE TOWED TO SHOP. COROSION ON REAR AXEL, BRACKETS SEALED TO OLD AXEL,FORD MUST REINFORCE AXEL. AXEL RECALLED 2010/2011 MUST BE REFIXED BY FORD.
VAN STALLED WHILE DRIVING, HAD TO BE TOWED. MECHANIC COULD NOT COMMUNICATE WITH COMPUTER. VAN IS HAVING AN ELECTRICAL SHORT WHICH KEEPS BLOWING FUSE #22 IN WHICH VAN CAN NOT BE STARTED OR DRIVEN. SAFETY HAZARD, FORD MUST RECALL VAN
MY VAN HAS CRACKED REAR AND FRONT AXLES AND A BROKEN SUB FRAME. I WAS TOLD BY SERVICE MANAGER STEVE GOCHENOUR ( WHEN I DROPPED OFF THE VAN) AT THE SHAWNEE MISSION FORD DEALERSHIP IN KANSAS, THAT THESE REPAIRS, AS WELL AS ANY DAMAGED CAUSED BY THESE DEFAULTS ARE FULLY COVERED UNDER A FORD RECALL, AND WOULD COST ME NOTHING. THEY THEN CALLED ME A WEEK LATER AND SAID I HAD TO PAY THEM $300 FOR THE REAR AXLE. I WOULD LIKE YOUR ASSISTANCE IN GETTING MY $300 REFUNDED FROM FORD.
RESPONDED TO RECALL NOTICE 10S13 TO FORD DEALER WHO TOLD ME THERE WAS A SECOND RECALL ON IT ALSO.......AFTER A COUPLE DAYS THEY CALLED TO TELL ME IT COULD NOT BE FIXED WITHOUT COST TO ME. I FELT THE CAR TO BE NOT SAFE TO DRIVE WITHOUT REPAIR BUT AT THE SAME TIME DID NOT HAVE MONEY TO COVER COST OF FIXING THE PROBLEM. I AGREED TO A VEHICLE BUYOUT OF $1,940.00 FROM FORD ON NOV. 4, 2015. I STILL HAVE NOT RECEIVED THE MONEY AN THUS DO NOT HAVE A VEHICLE. FORD CO. IS NOT HELPING ME AND I DO NOT KNOW WHAT TO DO AT THIS POINT.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) AND THE REMEDY FOR THE REPAIR DID NOT WORK. THE CONTACT STATED THAT THE DEALER ALSO INSPECTED AND SERVICED THE TRANSMISSION, BUT A FAILURE OCCURRED AFTER THE DEALER'S REPAIR. UPON LEAVING THE DEALER, THE SUSPENSION WAS UNSTABLE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT WAS STILL WAITING ON THE DEALER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 129,405.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR OF THE VEHICLE VIBRATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE UNDER A PATCH INSTALLED DURING A PREVIOUS RECALL REPAIR IN THE REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. UPDATED 04/07/16*LJ THE CONSUMER STATED THE REAR AXLE HAD A CRACK AND WAS RUSTED. UPDATED 04/13/16. *JB
I GOT THIS VAN USED FROM A FAMILY MEMBER THEN CHECKED WITH LOCAL FORD DEALER TO MAKE SHURE RECALL WORK WAS DONE AKA REAR AXLE BEAM AND FRONT SUBFRAME WERE DONE THEY ASSURED ME THAT IT WAS DONE ABOUT 2 MONTHES LATER THE AXLEBEAM BROKE DUE TO COROSION UNDER THE CLAMP THEY PUT ON TO STOP THIS FROM HAPPANING I ALMOST LOST CONTROL OF THE VAN WENT TO THE DEALER NEXT MORNING AND THEY TOLD ME THERE WEAS NOTHING THEY CAN DO AS CASE WAS CLOSED THIS REPAIR DOES NOT FIX THE PROBLEM OR PREVENT IT FROM SEPERATING IF I WAS AT HIGHWAY SPEED THE VAN WHOULD HAVE FLIPPED THEY HAVE SENCE SENT US A LETTER STATING THE CLAMPS MAY NOT HAVE BEEN INSTALLED RIGHT AND WANT TO CHARGE FOR A REPLACEMENT AXLE 300 I WAS TRAVALING 25 MILES AN HOUR WHEN THIS HAPPENED I HAVE MORE PICTURES THEN THIS WILL ALLOW ME TO UPLOAD BUT I HAVE REPLACED THE AXLE USING MY OWN GARADGE SEEING HOW I CANNOT TRUST THE DEALLER
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 50 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. IN ADDITION, WHILE REVERSING, THE VEHICLE BEGAN TO SHAKE AND THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT BOTH THE FRONT AND REAR AXLES FRACTURED AND THE BALL JOINTS NEEDED TO BE PLACED ON BOTH AXLES. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 02/12/16*LJ *CN
THE REAR AXLE HAS A SIX TO EIGHT INCH HORIZONTAL CRACK IN THE FRONT AND THE BACK SIDE WITH A UPWARD ANGLED CRACK TWO THIRDS THROUGH THE AXLE .HAD BRACKETS INSTALLATION EARLIER RECALL . WAS TOLD THAT IF THE AXLE HAD CRACKED IN THE PREVIOUS REPAIR LOCATION FORD WOULD COVER IT . BUT SINCE IT HAD FAILED IN THE CENTER OF THE AXLE THAT IT WAS NOT THEIR FAULT . BUT OUT OF THE GOODNESS OF THEIR HEART AND IN LIGHT OF CUSTOMER SATISFACTION IF I FELT THAT IT WAS NECESSARY TO HAVE THE REAR AXLE REPLACED THEY WOULD DO IT FOR $ 300.00.
ON JULY 14, 2015 WHILE DRIVING THE VEHICLE THE ENGINE LITERALLY FELL OUT OF THE CAR ONTO THE ROADWAY AND UNABLE TO STEER. VEHICLE WAS TOWED TO CHAMPION LINCOLN MERCURY IN BROCKTON MA ON THAT DAY. THERE WAS A RECALL #11S16 ON MARCH 11, 2011 FOR THE SUBFRAME LOWER CONTROL ARM REAR ATTACHING FLANGES REAR BODY MOUNTS. VEHICLE WAS INSPECTED AND PASSED ON MAY 31, 2011. IT HAS BEEN 4 MONTHS AND FORD REFUSES TO SUPPLY THE NECESSARY PARTS TO FIX MY VEHICLE. I'VE ATTACHED ALL RECALL NOTICES, REPAIRS, INSPECTIONS AND PICTURES AS REQUESTED. WE COULD HAVE BEEN KILLED OR CAUSED SERIOUS DAMAGE TO SOMEONE ELSE AS A RESULT OF THIS DEFECT IN MY VEHICLE. EVEN THE DEALERSHIP IS APPALLED AT THE TREATMENT RECEIVED IN THIS MATTER. I WOULD APPRECIATE ANY HELP YOU MAY BE ABLE TO PROVIDE IN RESOLVING THIS ISSUE.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE REVERSING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PROCEEDED TO DRIVE DOWN THE ROAD AND THE NOISE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
MY WIFE WAS DRIVING HER VAN WHEN SHE HEARD A CLUNK. SHE WAS TRAVELING AT 25MPH ON A STATE ROAD. UPON INSPECTION WE FOUND THE FRONT SUBFRAME BROKE WHERE THE FRONT SWAY BAR CONNECTS. RESEARCH FOUND A RECALL, BUT MY VIN WAS NOT PART OF IT. FORD CORPORATE TOLD ME I WAS ON MY OWN TO HAVE IT FIXED. THIS IS AN OUTRAGE. THEY SHOULD BE TAKING CARE OF THIS PROBLEM. WHAT DO I DO NEXT?
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR SUSPENSION FAILED WHILE DRIVING 70 MPH CAUSING THE REAR OF THE VEHICLE TO HIT THE PAVEMENT. THE BRAKE LINES WERE FRACTURED. THE CONTACT WAS ABLE TO KEEP THE STEERING WHEEL UNDER CONTROL. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO THE GUARDRAIL. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED BRUISES TO THE HIP THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT LOW SPEEDS, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V193000 (POWER TRAIN:AXLE ASSEMBLY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
I HAVE A 2000 FORD WINDSTAR MINIVAN. THE VEHICLE BEGAN HANDLING ERRATICALLY WHEN HITTING BUMPS IN THE ROAD. UPON INSPECTION AFTER ARRIVING HOME, THE DRIVER SIDE REAR WHEEL IS TILTED IN AT THE TOP AND THE REAR TRAILING AXLE IS SNAPPED ON THE DRIVER SIDE AT A SPOT PREVIOUSLY REPAIRED UNDER RECALL. THE LOCAL FORD DEALERSHIP CAN'T DO ANYTHING AS THE VEHICLE ISN'T CURRENTLY UNDER RECALL. THIS IS A DANGEROUS PROBLEM THAT WASN'T FIXED PROPERLY THE FIRST TIME AND A MANDATORY RECALL SHOULD BE OPENED.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION PROPERLY. THE CONTACT MENTIONED THAT THE FUEL GAUGE WOULD DISPLAY FULL WHEN THE FUEL WAS LOW. IN ADDITION, THE VEHICLE WOULD BE IN DRIVE AND THE INSTRUMENT PANEL WOULD DISPLAY THAT THE VEHICLE WAS IN REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,007. THE VIN WAS NOT AVAILABLE. MA 10/15/2015 *CN
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 35 MPH, AN ABNORMAL RATTLING NOISE WAS COMING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT ON ONE OCCASION, THE REAR DRIVERS SIDE WHEEL EMITTED SMOKE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DISCOVERED THAT BOTH REAR WHEELS WERE BENT INWARD. AS A RESULT, THE REAR AXLE, REAR COIL SPRINGS AND REAR AXLE ASSEMBLY NEEDED TO BE REPLACED. THE REAR TIRES WERE ALSO DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD POPPING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE SUDDENLY BECAME UNDRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS REPAIRED AND, APPROXIMATELY ONE MONTH AFTER THE INITIAL REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 103,000.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE PERFORMING A ROUTINE SERVICE, IT WAS FOUND THAT THE VEHICLE'S UNDER CARRIAGE WAS COMPLETELY CORRODED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. UPDATED 11/09/15*LJ UPDATED 12/08/15.*JB
THE INSTRUMENT CLUSTER GAUGES START DANCING BACK AND FORTH, THEN THE TACK GAUGE MAXED OUT AND STUCK UNDER THE SHIFT INDICATOR. I WENT TO A FORD DEALER IN FORT WAYNE IN. AND THEY REMOVED THE CLUSTER AND BROKE OFF PART OF THE TACK NEEDLE SO IT CAN'T BECOME STUCK AGAIN. STILL TO THIS DAY (A YEAR LATER) THE GAUGES START DANCING AND SOMETIMES FREEZE IN A POSITION. ONCE IT SHOWED I WAS DOING 80 MPH WHILE STOPPED AT A STOP LIGHT. SOME DAYS THEY WORK THEN OTHER TIMES THEY DONT. I RECENTLY FOUND OUT THIS IS A COMMON PROBLEM WITH FORD WINDSTARS. LOOK UP DANCING GAUGES WINDSTAR ON YOU-TUBE AND SEE ALL THE ISSUES PEOPLE SHOW. IF THIS IS SUCH A BIG ISSUE WHY ISNT SOMETHING BEING DONE ABOUT IT? RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS ABNORMAL SWAYING IN THE REAR OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STARTED EXPERIENCING THE FAILURE AFTER IT WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V194000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS INSPECTED AND THE TECHNICIAN NOTICED THAT THE REAR TIRES WERE BENT OUTWARD AND THE SUB FRAME WAS CRACKED. THE BRACKETS AND THE BODY MOUNT ATTACHMENTS FAILED TO SUPPORT THE FRAME AND UNDERBODY OF THE VEHICLE. ALSO, AN INDEPENDENT MECHANIC INDICATED THAT THE BRACKETS WERE NOT CORRECTLY INSTALLED TO SUPPORT THE FRAME. THE MECHANIC RETAINED THE VEHICLE FOR PARTS AND INDICATED THAT THE REPAIR WAS EXTENSIVE. THE CONTACT NO LONGER OWNS THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE A REMEDY BECAUSE THE RECALL REPAIR WAS ALREADY COMPLETED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 15 TO 20 MPH, THE REAR AXLE SNAPPED IN HALF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
ON MY WAY HOME FROM WORK ON FRIDAY JULY 24, 2015 AT ABOUT 10:00 P.M. THE BACK OF MY 2000 FORD WINDSTAR STARTED BOUNCING. I SLOWED DOWN FORTUNATELY AND A FEW BLOCKS LATER THERE WAS LOUD BANG AND THE VAN VEERED INTO A RIGHT TURN AND SPUN AROUND COMING TO A STOP LESS THAN A FOOT FROM A LARGE LIGHT POLE. I WAS CLOSE ENOUGH TO WALK TO MY HOUSE AND I CALLED AAA AND THEY TOWED THE VAN BACK TO MY WORKPLACE. UPON INSPECTION I SAW THAT THE AXLE HAD SNAPPED IN TWO RIGHT NEXT TO A REPAIR THAT FORD HAD PREVIOUSLY DONE UNDER A RECALL. WHEN I CALLED FORD'S CUSTOMER SERVICE I WAS INFORMED THAT THE AXLE RECALL HAD BEEN SUCCESSFULLY COMPLETED IN 2010 AND ANY FURTHER ISSUES WITH THIS VEHICLE ARE NOT THEIR PROBLEM. I AM VERY LUCKY THAT I WAS NOT ON AN EXPRESSWAY WHEN THIS HAPPEND AS IT WOULD LIKELY BE ONE OF MY FAMILY MEMBERS WRITING THIS AND NOT ME, NOT TO MENTION OTHER VEHICLES THAT MAY HAVE BEEN AROUND ME AT THE TIME. I WOULD NOW WORRY ABOUT ANY WINDSTARS DRIVING AROUND ME.
I WAS DRIVING DOWN ON 896, IN THE LEFT HAND LANE, WHEN MY 2000 FORD WINDSTAR LX VAN STOPPED RUNNING. I WAS GOING ABOUT 50MPH WHEN ALL OF A SUDDEN IT JUST STOPPED. (I DID HAVE SOME TRANSMISSION SLIPPING PREVIOUSLY BUT IT HAD STOPPED.) (I THOUGHT THAT IT WAS BECAUSE THE VAN HADN'T BEEN DRIVEN FOR ABOUT 4 MONTHS). I IMMEDIATELY PUT MY HAZARDS ON AND CALLED THE DELAWARE STATE POLICE. IF THIS HAD HAPPENED ON THE INTERSTATE, I WOULD HAVE BEEN KILLED. AS IT WAS. IT HAPPENED THIS MORNING WHILE I WAS ON MY WAY TO WORK. I HAD PEOPLE COME FLYING UP BEHIND MY VEHICLE AND BLOWING THEIR HORN AT ME. THANKFULLY IT WAS NOT RUSH HOUR OTHERWISE I WOULD NOT BE HERE RIGHT NOW, WHICH MEANS MY CHILDREN WOULD BE MOTHERLESS!
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Windstar → · Every Windstar year → · How the figures are calculated →