Page 3 of 34 · complaints 101–150 of 1,675

2000 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Unknown or Other
Filed Jul 9, 2015124,000 milesWI

WHILE DRIVING DOWN THE HIGHWAY MY VAN VAN STOPPED ACCELERATING AND ACTED LIKE I WAS IN NEUTRAL. LUCKILY I HAD NO CARS BEHIND ME BECAUSE I WOULD HAVE BEEN REAR ENDED IF THERE HAD. MY TRANSMISSION WENT OUT AND WAS TOLD I NEED A NEW ONE AT 2400 DOLLARS. I HAD NO GEARS FORWARD OR REVERSE BUT THE VAN WOULD STILL RUN AND TURN ON FINE. HAD TO HAVE IT TOWED. AS A PARENT OF FOUR KIDS WHO REGULARLY ARE IN THIS VAN I AM DISAPPOINTED THAT FORD HAS NOT RECALLED THESE FOR SAFETY WITH ALL OF THESE COMPLAINTS. WILL IT TAKE SOMEONE DYING FOR THEM TO DO SOMETHING? I CAN DEFINITELY SAY I WILL NOT BE BUYING A FORD AGAIN SINCE THEY CAN'T STICK BY THERE MOTOR AND MAKE THINGS RIGHT!

Suspension
Filed Jul 7, 2015130,000 milesMO

I BOUGHT MY VAN USED JUST A MONTH BEFORE I NOTICED THIS DEFECT, I CAME OUTSIDE TO GET IN THE VAN AND NOTICED THE REAR WHEELS LEANING SLIGHTLY INWARD AT THE TOP. MY SON IN LAW INSPECTED IT FURTHER TO DISCOVER THAT THE REAR AXLE HAD BENT. UPON FURTHER INVESTIGATION WE DISCOVERED THAT THERE HAD BEEN A RECALL ON ALL FORD WINDSTAR MODELS BETWEEN 1998 AND 2003. WE NOTIFIED FORD AND THEY TOLD US THAT THIS VEHICLE HAD ALREADY BEEN RECALLED AND REPAIRED IN 2011 AND THE REPAIR HAD A 12 MONTH WARRANTY. MY SON IN LAW CHECKED AND SURE ENOUGH THERE WERE REPAIR SLEEVES WRAPPED AROUND THE REAR AXLE AT BOTH ENDS. THIS REPAIR DID NOT FIX THE ORIGINAL PROBLEM BECAUSE THE REAR AXLE HAD CRACKED RIGHT UNDER WHERE THE REPAIR SLEEVE WAS PLACED AND HAD BENT BAD, BAD ENOUGH THAT BOTH REAR TIRES WERE RUBBING THE INNER FENDERS AT THE TOP AND THE VAN WAS SITTING MUCH LOWER IN THE REAR END THAN IT SHOULD HAVE BEEN. THANK GOD I HAD NOTICED THE PROBLEM BEFORE THE AXLE COMPLETELY CRACKED IN HALF THE REST OF THE WAY BECAUSE THERE IS NOTHING ELSE HOLDING THE REAR WHEELS ONTO THE VEHICLE AND IF I WAS DRIVING THE WHEEL AND PART OF THE AXLE COULD HAVE FLOWN OFF TO WHO KNOWS WHERE AND POSSIBLY KILLED ME AND WHOEVER ELSE WAS IN THE VAN. I'VE HAD TO COMPLETELY REPLACE THE REAR AXLE WITH ANOTHER PART FROM ANOTHER VAN WHICH IS ALSO DEFECTIVE AND WILL SOON HAVE TO BE REPLACED AGAIN. FORD TAKES NO RESPONSIBILITY FOR THIS PAST THE ORIGINAL "FIX" WHICH WAS WARRANTIED FOR ONLY 12 MONTHS. THE RECALL WAS NOT A GOOD FIX AND S

Suspension
Filed Jul 6, 2015285,000 milesTN

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE MAKING A RIGHT TURN, THE VEHICLE FELT AS IF IT WERE DRIVING OVER A BUMP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN MANUFACTURER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 285,000.

Service Brakes
Filed Jun 22, 2015FL

ABS LIGHT TURNED ON WON'T TURN OFF ABS INOPERABLE

Service Brakes
Filed Jun 21, 201598,000 milesPA

A.B.S. LIGHT ON. SUSPENSION BROKEN IN RIGHT FRONT TIRE. DASHBOARD GAUGES NOT WORKING PROPERLY

Suspension
Filed May 27, 2015176,000 milesOH

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, A LOUD POPPING NOISE EMITTED OUTSIDE OF THE VEHICLE AND THE REAR END COLLAPSED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN 2011, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE REMEDY WAS INSUFFICIENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.

Suspension
Filed May 21, 2015133,000 milesWI

CORRECTED RECALL WAS NOT DONE EFFECTIVELY WITHIN TWO YEARS OF REPAIRED RECALL BEAM AXLE FAILED AT THE END OF THE REPAIRED AREA.

Steering
Filed May 15, 2015175,915 milesMI

CAR SWAYING ALMOST LOST CONTROL TOOK TO BELLE TIRE FOUND CRACKLIN IN AXLE.

SuspensionCrash3 injured
Filed May 11, 2015117,000 milesIN

TL* THE CONTACT OWNED A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STRUCK A BUMP IN THE ROAD AND BEGAN TO SWAY. THE CONTACT LOST CONTROL OF THE VEHICLE, STRUCK A FIRE HYDRANT, FLIPPED OVER THREE TIMES, AND LANDED UPSIDE DOWN. THE DRIVER AND THE FRONT PASSENGER WERE KNOCKED UNCONSCIOUS. THE PASSENGER IN THE REAR OF THE VEHICLE WAS NOT WEARING A SEAT BELT AND WAS NEARLY THROWN FROM THE VEHICLE. ALL OF THE PASSENGERS SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS A DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE); HOWEVER, THE CONTACT NEVER RECEIVED THE NOTICE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

Service Brakes
Filed May 6, 2015140,000 milesMI

ABS LIGHT WILL NOT GO OUT. *TR

Service Brakes
Filed May 4, 2015124,000 milesMI

THE ABS AND TRACTION SYSTEM LIGHTS COME ON AND STAY ON. IF I TURN THE VEHICLE OFF AND RESTART IT SOMETIMES THE WARNING LIGHTS WILL GO OFF BUT THIS IS INCONSISTENT AT BEST. IF I HIT A BUMP THE SYSTEMS WILL GO OFF. IT DOES SEEM WORSE AFTER THE VEHICLE WARMS UP. MY BIGGEST CONCERN IS FAILURE OF MY BRAKING SYSTEM. *TR

Structure › Body
Filed Apr 24, 2015130,000 milesWI

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT 55 MPH, A LOUD NOISE EMITTED FROM UNDER THE SUBFRAME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME AND THE ENGINE CRADLE WERE SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Vehicle Speed Control
Filed Apr 10, 201585,000 milesCA

THE ABS WARNING LIGHT CAME ON. WHEN DRIVING CAR OVER 45MPH, THE SPEEDOMETER STARTS JUMPING ALL OVER THE METER AND THE ODOMETER IS NO LONGER READING MILES. THIS IS THE SAME EXACT ISSUE AS NHTSA CAMPAIGN NUMBER 09V399000. APPARENTLY, EVEN THOUGH FORD RECALLED WINDSTARS, OUR WINDSTAR WAS SOMEHOW NOT QUALIFIED EVEN THOUGH WE'RE NOT EXPERIENCING THE SAME EXACT ISSUE. *TR

Electrical System
Filed Apr 6, 2015163,000 milesCA

I WAS DRIVING MY VEHICLE AND THE GAUGES IN MY INSTRUMENT PANEL CLUSTER STARTED TO GO ALL OVER THE PLACE. THE RPM INDICATOR BROKE OFF AGAINST MY GEAR SELECTOR INDICATOR. REPLACED INSTRUMENT PANEL CLUSTER AND HAD TO BUY A NEW KEY(ONLY HAD ONCE KEY FROM PREVIOUS OWNER) AND REPROGRAM BOTH KEYS TO NEW ANTI-THEFT DEVICE BUILT INTO SAID INSTRUMENT PANEL CLUSTER. THERE WAS NO PROBLEMS WITH ANY OF THE WIRING COMING TO THE INSTRUMENT PANEL CLUSTER EITHER. WHEN I ASKED MY MECHANIC WHAT HAD HAPPENED HE SAID IT WAS A COMMON PROBLEM WITH THIS YEAR, MAKE AND MODEL AND HAPPENED A LOT. ALSO WHEN I REPLACED THE PART ANOTHER ERROR CAME UP THAT I WAS UNAWARE OF BECAUSE OF THE DEFECTIVE INSTRUMENT PANEL CLUSTER. SO THIS WHOLE TIME I WAS DRIVING THE VEHICLE I HAD NO REAL IDEA OF THE STATE OF MY VEHICLE BECAUSE OF THIS COMMON DEFECT. VERY SCARY!!!! COME TO FIND OUT THAT IT IS ANOTHER RECALLED PART (ABS RELAY) THAT I'M GOING TO HAVE TO FILL OUT ANOTHER COMPLAINT FORM FOR. ITS NICE TO KNOW THAT MY ENTIRE VEHICLE HAS A BUILD-IN DEFECT THAT ALLOWS FOR COMPLETE NEGLIGENCE OF THE STATE MY VEHICLE IS IN. *TR

Service Brakes
Filed Apr 6, 2015183,000 milesCA

SO I FIXED MY DEFECTIVE INSTRUMENT PANEL CLUSTER AND GOT A ABS ERROR CODE C1185 WHICH IS A BAD ABS RELAY. THIS RELAY IS DEFECTIVE BY BEING ON THE BACK SIDE OF A HEAT-SINK PLATE THAT MAKES THE BOARD EXPAND AND CONTRACT ALLOWING FOR SOME, IF NOT ALL, OF THE SOLDER JOINTS BREAK. AS IT STANDS NOW I HAVE NO IDEA IF MY VAN IS SAFE TO DRIVE IN ITS CURRENT STATE WITH THE FAILURE OF THAT RELAY NOR WOULD I LIKE TO RISK IT. SO MY VAN SITS DRIVABLE HOWEVER, NOT USED BECAUSE OF FORD'S LACKLUSTER PERFORMANCE ON RECALLS. I WILL NOT PAY FOR THEIR MISTAKES ANYMORE!!! IT"S CRIMINAL!!!!! *TR

Structure › Body
Filed Apr 2, 2015MI

PEELING PAINT ON MOST BODY PARTS. *TR

SuspensionFire
Filed Mar 30, 2015117,000 milesIL

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT A LOW SPEED, THE CONTACT HEARD A LOUD NOISE AND A BURNING RUBBER ODOR. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER TIRE WAS RUBBING ON THE FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE FAILURE MILEAGE WAS 117,000.

Electrical System
Filed Mar 30, 2015130,727 milesPA

HAVING ABS AND ELECTRICAL PROBLEMS. OVER DRIVE LIGHTS WAS BLINKING SO I HAD A FULL SCAN DONE. ABS SYSTEM SHOWS ABOUT 12 ERROR CODES AND THE ABS LIGHT WASN'T ON. CHECK THE LIGHT AND THE LIGHT WORKS. THE MECHANIC SEEMS TO NOT TO UNDERSTAND THE PROBLEM. THIS PROBLEM IS VERY ALARMING TO ME BECAUSE THIS CAN BE REALLY BAD FOR MY FAMILY SAFETY. ALSO ANOTHER CODE PULLED FOR THE ALTERNATOR OVERCHARGING THE BATTERY WHICH NEVER TURNED THE CHECK ENGINE ON. CHECK ENGINE WAS PROVEN TO WORK AND THAT WAS REPAIRED AND WORK TO FIX IT. *TR

Suspension
Filed Mar 12, 2015131,852 milesNJ

I BROUGHT MY CAR INTO THE DEALERSHIP IN RESPONSE TO THE TSB LETTER THAT I RECEIVED REGARDING THE REAR AXLE PREMATURE FAILURE BACK IN FEB OF 2011. THEY PERFORMED RECALL (10S13) WHERE THEY INSPECTED AXLE (FOUND NO CRACKS), INSTALLED BRACKETS AND PAINTED THE AXLE. 4 YEARS LATER ALMOST TO THE DAY OF RECEIVING THIS "FIX" I NOTICED THAT THE DRIVER'S SIDE REAR WHEEL WAS CAVING IN AT THE TOP, WHICH WAS A SIGN FOR BREAKING REAR AXLE. I BROUGHT IT INTO THE DEALERSHIP TO HAVE IT INSPECTED AND THEY CONFIRMED THAT IT WAS BROKEN REAR AXLE. I REQUESTED IT TO BE REPAIRED UNDER THE SAME RECALL BUT WAS REFUSED SERVICE DUE TO THE SERVICE THAT I RECEIVED IN 2011. I CALLED FORD'S WARRANTY CUSTOMER SERVICE HOTLINE BUT WAS REFUSED FOR ANY KIND OF SUPPORT. OBVIOUSLY FORD'S "FIX" WAS NOT ENOUGH TO RECTIFY THIS SAFETY ISSUE, SO I THINK THEY SHOULD REIMBURSE ANY COSTS RELATED TO GETTING THE REAR AXLE REPLACED. THE COST OF REPAIR IN TOTAL WAS $800.37. *TR

Suspension › Rear
Filed Feb 20, 2015218,000 milesMI

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 30 MPH, AN UNUSUAL NOISE WAS HEARD AND THE REAR DRIVER SIDE OF THE VEHICLE SLIGHTLY COLLAPSED ONTO THE GROUND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR AXLE FRACTURED AND CAUSED THE TIRE TO TILT INWARDLY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN 2010, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE FAILURE RECENTLY RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 218,000. THE VIN WAS UNAVAILABLE.

Suspension
Filed Feb 9, 2015109,723 milesPA

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR AND THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE CONTACT DISCOVERED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION) BUT THE FAILURE RECURRED THREE YEARS LATER. THE CONTACT STATED THAT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,723.

Electrical System
Filed Jan 31, 2015127,500 milesTX

ANTI-THEFT SYSTEM FAILED WHILE IN MOTION. SEVERAL FAILURES OVER THE LAST FEW MONTHS. DEALER FAILED TO DIAGNOSE PROBLEM PROPERLY THE FIRST TIME I BROUGHT THE CAR TO HIM. FINALLY OBVIOUS FAILURE. LIMPED CAREFULLY TO THE DEALER. SAFETY HAZARD OF COURSE. *TR

Suspension
Filed Jan 28, 2015129,000 milesSD

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE REAR AXLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

Unknown or Other
Filed Jan 5, 2015112,000 milesMD

WORK WAS PERFORMED ON THE SUB FRAME OF THE 2000 FORD WINDSTAR REFERENCED ABOVE ON APRIL 16, 2012, AS A RESULT OF A FORD RECALL NOTICE, NUMBER: 11S16. THE RECALL DESCRIPTION IS AS FOLLOWS: "CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT. EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH." THE WORK DONE ON APRIL 16, 2012 WAS PERFORMED BY SHEEHY FORD IN GAITHERSBURG, MD. WHO INSTALLED NEW BRACKETS ON THE SUB FRAME, TO PREVENT THE SUB FRAME FROM BREAKING AND/OR ERODING. AT THE TIME, THERE WAS A GREAT DEAL OF ADVANCED RUSTING ON THE SUB FRAME. ON AUGUST 30, 2014, THE CAR WAS TAKEN BACK TO SHEEHY FORD, AFTER LOUD KNOCKING NOISES COULD BE HEARD UNDER THE HOOD. SHEEHY FORD LOOKED AT THE CAR, CONSULTED WITH THEIR TECHNICIANS AND REPORTED BACK ON SEPTEMBER 4, 2014 THAT THE SUB FRAME HAD RUSTED THROUGH. THE SOUNDS COMING FROM THE CAR WERE DUE TO THE UNSTABLE SUB FRAME, WHICH HOLDS THE PARTS OF THE CAR IN PLACE. THEY ALSO ADVISED THE CAR WAS UNSAFE TO DRIVE. AFTER AN ADDITIONAL REVIEW, SHEEHY FORD CONCLUDED THAT THE PREVIOUS WORK IN APRIL OF 2012 WAS SUFFICIENT TO HOLD THE SUB FRAME. THEY HAVE SINCE HELD FAST TO THEIR CLAIM THAT NO FURTHER "PRO

Service Brakes
Filed Jan 2, 201588,000 milesIL

IN JUNE OF 2012 THE ABS LIGHT BEGAN TO INTERMITTENTLY COME ON. REPAIR SHOP REPLACED THE RELAYS AND THE LIGHT STAYED OFF UNTIL OCTOBER 2012. REPAIR SHOP REPLACED THE ABS CONTROL UNIT. AGAIN THIS FIXED THE INTERMITTENT LIGHT, HOWEVER, WITHIN A FEW MONTHS THE LIGHT WAS COMING ON THIS TIME SHORTLY AFTER THE CAR WAS STARTED AND STAYING ON. IT CURRENTLY COMES ON WHEN I START THE CAR AND STAYS ON. I DON'T KNOW IF THE ABS BREAKING SYSTEM IS ACTUALLY WORKING. THE BREAKS DO WORK, BUT THERE ARE SO MANY OTHER ISSUES WITH THIS VEHICLE THAT AS LONG AS I CAN STOP THE CAR I IGNORE THE ABS LIGHT. I NOW WANT TO KNOW IF THERE IS A RECALL FOR THIS. THE CAR ONLY HAS 97500 MILES ON IT AND HAS BEEN GARAGED KEPT FOR THE LAST 77500 MILES. I GOT THIS AS A COMPANY CAR AT 19000 MILES AND PURCHASED IT FROM MY COMPANY AT 75000 MILES. *TR

Service Brakes
Filed Dec 30, 2014GA

I HAVE HAD AN INTERMITTENT ABS LIGHT ON IN MY VAN. I HAD THE CODES READ AT UTOZONE AND THEY ARE C1185 C1198 C1194. I HAVE READ ON SOME FORUMS THAT THIS ERROR IS DUE TO A FAULTY SOLDER JOINT IN THE ABS MODULE. IF THIS IS THE CASE, I THINK THERE SHOULD BE A SAFETY RECALL BY FORD. *JS

Power Train
Filed Dec 22, 2014160,000 milesMO

I WAS DRIVING AND WITHOUT ANY WARNING THE VAN JUST MADE A HUGE SOUND, AND WENT LEFT TO RIGHT AND BACK SEVERAL TIMES. VERY SCARY! I ALMOST LOST CONTROL OF IT. I HAD JUST LEFT THE HIGHWAY! I MANAGED TO SLOW DOWN AND MOVE THE VAN BY THE SIDE OF THE STREET. AFTER FULL STOP, WENT TO LOOK AND NOTICED THAT THE REAR AXLE WAS ALMOST TOUCHING THE GROUND AND LOOKED BROKEN IN HALF! I REMEMBER THE VAN WENT THRU A RECALL IN 2012 (07-19-2012) AND HAD BEEN TAKING CARE BY SUNTRUP FORD. I FOUND THE PAPERS TODAY ABOUT THAT RECALL AND THE INVOICE FROM THE DEALERSHIP WITH THE LISTING OF THE WORK DONE PER FORD. MY TAKE IS THAT THE RECALL WAS NOT DONE PROPERLY OR THE RECALL WAS NOT DEMANDING ENOUGH. THE BRACKETS INSTALLED DID NOT DO THE JOB TO MAKE THIS VEHICLE SAFE! I TOOK PHOTOS. *TR

Electrical System
Filed Dec 19, 2014168,000 milesNJ

ABS BRAKE, CRUISE CONTROL, AND SPEEDOMETER/ODOMETER ELECTRICAL PROBLEMS. *TR

Service Brakes
Filed Nov 23, 2014135,121 milesWA

ABS SYSTEM FAILURE . ABS LIGHT REMAINS ON. *TR

Structure › Body
Filed Oct 29, 2014159,562 milesNY

I WAS HEADING TO THE STORE AS I DO ON A EVERY DAY BASES AND GOING THREW TOWN I HIT A SMALL HOLE IN THE ROAD AND I HEARD A HORN BLOW FROM BEHIND ME AS I LOOKED BACK I SEEN A BIG CHINK OF MY SLIDING DOOR SITTING IN THE ROAD INFRONT OF THE CAR . I NOTICED SMALL RUST ON THE UNDER LINING OF THE DOOR AS IT HAPPENS WITH CARS THIS AGE BUT I HAVE NEVER SEEN IN MY 30 OD YEARS A CHUNK BRAKE LOOSE ALMOST CAUSING A ACCIDENT. THIS IS NOT NORMAL FOR ANY CAR/VAN/SUV TO RUST LIKE THIS AS IM MISSING HALF THE DOOR ON THE ONE SIDE OF THE VAN, I DID REPLACE IT WITH A JUNK YARD ONE BUT STILL. *TR

Service Brakes
Filed Oct 25, 2014110,000 milesTX

DURING A TRIP ON THE HIGHWAY AT APPROX. 70 MPH THE ABS LIGHT CAME ON AND STAYS ON AS LONG AS VEHICLE IS BEING DRIVEN UNTIL ITS RESTARTED AGAIN AND CYCLE CONTINUES. *TR

Electrical System
Filed Oct 23, 2014186,888 milesTX

FOR SOME REASON MY INSTRUMENT PANEL CUSTARD NEEDLES STARTED,TO BOUNCE UP AND DOWN FOR NO REASON AND SOMETIMES ITS OK.THAN YOU BE DRIVING AND EVERYTHING ITS OK, BUT THAN THERE GOES THE NEEDLES BOUNCING UP AND DOWN AGAIN AND THAN IT STOPS OR IF I STOP AT STORE OR GAS STATION AND START THE IGNITION AGAIN IT DOES IT AGAIN.PROBLEM 2, BEFORE THE FIRES ON THE FORD VEHICLES ON THE CRUISE CONTROL SWITCH MINE HAD ALREADY BURNED OUT AS I WAS AT THE STORE PARKING LOT I PICKED UP MY HOOD AND THERE WAS THE SMOKE AND SHORT WIRES BELOW THE BRAKE FLUID HOLDER I FIXED IT,ON MY OWN THAN SEE ALL THE PROBLEMS ON THE DAILY NEWS. THIS HAPPEN WHEN I ONLY HADABOUT 85000 MILES.PROBLEM 3, FOR SOME REASON I'M HAVING WITH MY ABS,THE LIGHT KEEPS COMING ON AND MY BRAKES DON'T WORK RIGHT,BUT WHEN THE ABS LIGHT IS OFF MY BRAKES WORK FINE, I TELL YOU FORD CAN REALLY MAKE SORRY VANS LIKE THE WINDSTAR LX MODEL. *TR

Service Brakes
Filed Oct 19, 2014110,856 milesNY

AFTER A LITTLE RESEARCH, I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH WINDSTARS. THERE IS A SWITCH (CALLED THE BRAKE PRESSURE DEACTIVATION SWITCH) HOOKED TO THE BRAKING SYSTEM THAT DETECTS WHEN THE BRAKE HAS BEEN PUSHED AND STOPS THE CRUISE CONTROL ACCORDINGLY. WELL? THIS SWITCH IS KNOWN TO DEVELOP LEAKS, WHICH ALLOWS BRAKE FLUID TO RUN DOWN INTO THE WIRING AND CAUSE A SHORT. THIS BLOWS THE FUSE WHICH CONTROLS THE SPEEDOMETER, A/C, ODOMETER, ETC. *TR

Suspension
Filed Oct 16, 2014189,000 milesMD

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE REINFORCEMENT BRACKETS BECAME FRACTURED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION) SEVERAL MONTHS AGO. THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000. THE VINE WAS UNAVAILABLE.

Suspension › Rear
Filed Oct 9, 2014157,000 milesMI

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR AXLE FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

Electrical System
Filed Oct 4, 201488,262 milesNY

TL-THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER OR INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,262. NE

Service Brakes
Filed Oct 2, 2014198,000 milesMI

ABS LIGHTS CAME ON AND ABS STOPPED WORKING AND SPEEDOMETER RPM STOPPED WORKING. *TR

Service Brakes
Filed Oct 2, 2014NJ

BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH IS LEAKING FLUID. *TR

Steering
Filed Oct 1, 2014160,000 milesNC

WHINING, GRUNTING AND SHUTTER FROM UNDER HOOD WHEN TURNING LEFT. WITHIN 4 DAYS NOISE OCCURRED WHEN TURNING RIGHT ALSO. BY DAY 6 A LEAK OCCURRED FROM THE BOOT ON LEFT END OF STEERING RACK. *TR

Service Brakes
Filed Sep 30, 2014140,000 milesMI

THE ABS LIGHT COMES ON AT DIFFERENT TIMES, DIFFERENT SPEEDS, AND DIFFERENT WEATHER CONDITIONS, ALTHOUGH WET CONDITIONS AND BUMPY ROADS SEEM TO GUARANTEED IT COMES ON. *TR

Service Brakes
Filed Sep 23, 2014102,798 milesMI

MY ABS LIGHT NEVER GOES OFF. WE HAVE REPLACED BRAKES ETC AND THE ABS LIGHT CONTINUES TO STAY ON. *TR

Suspension
Filed Sep 12, 201486,000 milesMI

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT INDICATED THAT THERE WAS EXTENSIVE RUST ON THE UNDERBODY, FRAME, BRACKETS, AND OTHER COMPONENTS OF THE VEHICLE. ALSO, THE SUSPENSION WAS UNSTABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE TECHNICIAN STATED THAT THE FRAME MAY FRACTURE AND THE RUST TO THE FRAME AND UNDERBODY WAS EXTENSIVE AND ALMOST CORRODED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V194000 (SUSPENSION), 10V385000 (SUSPENSION), AND 11V030000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

Service Brakes
Filed Sep 11, 2014NY

ABS LIGHT IS ON AGAIN. *TR

Electronic Stability Control (esc)
Filed Sep 10, 2014100,000 milesDE

THE ABS LIGHT STAYS ON AND THE BRAKE LIGHT GOES OFF AND ON. *TR

Service Brakes
Filed Sep 6, 2014133,000 milesIN

ABS LIGHT STAYS ON MAKING THEM INOPERABLE. *TR

Electrical System
Filed Sep 4, 2014134,000 milesIN

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THE GAUGES FLUCTUATE AND THE ABS LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

Structure › Body
Filed Sep 2, 201465,000 milesNH

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND HAD TO ABRUPTLY PULL THE STEERING WHEEL TO THE RIGHT. THE CONTACT NOTICED THAT THE FRAME WAS DETACHED FROM THE SUBFRAME AND THAT THE SUBFRAME WAS FRACTURED. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION), AND NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Power Train
Filed Sep 1, 2014134,345 milesNJ

MY 2000 FORD WINDSTAR WAS REPAIRED LAST YEAR ON A RECALL FOR THE POSSIBLE REAR AXLE FAILURE. FORD INSTALLED BRACKETS ON THE REAR AXLE AS A REMEDY. ON SATURDAY 8-30-14, THE REAR AXLE FAILED. THE AXLE IS ACTUALLY BROKEN AND THE BREAK CAN BE SEEN INSIDE OF THE BRACKET THEY INSTALLED. I CALLED FORD AND THEY TOLD ME THEY DON'T WARRANTY THE RECALL REMEDY REPAIR. WHAT ARE MY OPTIONS TO HAVE THIS REMEDIED IN GOOD FAITH? *TR

Service Brakes
Filed Aug 29, 2014120,000 milesVA

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING BRAKE FLUID EXCESSIVELY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL), BUT THE FAILURE WAS NOT REMEDIED. AN AUTHORIZED TECHNICIAN INSPECTED THE VEHICLE AND FOUND THAT THE BRAKE FLUID WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 120,000. UPDATED 11/24/14*LJ UPDATED 5/6/2015 *JS

Service Brakes
Filed Aug 29, 2014140,000 milesMD

I HAD STOPPED AT THE STOP SIGN. WHEN IT WAS CLEAR FOR ME TO GO, I ACCELERATED AND WHEN I GOT TO THE NEXT STO SIGN AND SLOWED OWN, MY CAR WOULD NOT SLOW DOWN. I PUSHED ON THE BRAKES, HEARD A LOUD VROOM AND THE CAR KEPT GOING. IT'S HAPPEN 3 MORE TIMES. ONE TIME, I WAS AT A FAST FOOD RESTAURANT DRIVE THRU. I WAS SLOWING DOWN AS I GOT IN LINE AND WHEN I PUT ON THE BRAKES, THE CAR MADE A LOUD VROOM SOUND AND KEEP GOING. I KEPT PUSHING ON THE BRAKES AND IT FINALLY STOPPED. I CANNOT REMEMBER IF I PUT THE CAR IN PARK OR NOT BUT I THINK I DID THAT TIME. I WOULD HAVE TAPPED THE TRUCK IN FRONT OF ME. I READ ONLINE ABOUT A SON WHOSE MOTHERS WIND STAR HAD THE SAME PROBLEM. IT MAY NEED TO BE RECALLED. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Ford Windstar → · Every Windstar year → · How the figures are calculated →