Page 3 of 31 · complaints 101–150 of 1,522

1999 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Power Train
Filed Sep 4, 2014226,000 milesPA

DRIVING DOWN 2 LANE HWY AT 35 MILES AN HOUR . AFTER CROSSING SMOOTH RAIL ROAD TRACKS REAR AXLE BROKE. RECALL REPAIR WAS DONE BUT AXLE SNAPPED AT THAT LOCATION. BRACKET PUT ON TO KEEP FROM AXLE FROM SNAPPING DIDN'T HELP. *TR

Power Train
Filed Sep 4, 2014214,000 milesMO

AFTER A TRIP TO THE LAKE,MY FAMILY AND I WERE HEADED HOME AND APPROACHED A STOP SIGN.(23 MILES FROM HOME.) I MADE A COMPLETE STOP AND PROCEEDED TO APPLY GAS AND THE WINDSTAR WOULD NOT MOVE. WHEN I RELEASE THE BREAKS IT JUST ROLLS BACKWARDS,PRETTY SCARY. HOWEVER AFTER A RESTART IT WOULD MOVE AGAIN BUT ONLY FOR A FEW FEET,THEN IT FALLS OUT OF GEAR AGAIN. TOWED IT HOME,AND DON'T KNOW WHAT TO DO. WE HAD NO WARNING LIGHTS OR WARNING AT ALL WHATS SO EVER. *TR

Air Bags
Filed Aug 28, 2014160,000 milesOR

ABS AND TRACTION CONTROL LIGHTS COME ON AND WILL NOT CLEAR WITH A SCAN TOOL. THERE ARE 11 CODES SHOWING, ALL TO DO WITH ABS/TRACTION CONTROL. NORMAL BRAKING SEEMS FINE, NOT SURE WHAT WILL HAPPEN WITH A SKID OR LOSS OF TRACTION IN ICE OR SNOW. I AM TOLD THERE IS A RECALL ON THE BRAKE SYSTEM ON THIS VAN. DO I NEED TO BE CONCERNED ABOUT THESE WARNING LIGHTS? *TR

Unknown or Other
Filed Aug 27, 2014157,630 milesTX

CHRONIC VIBRATION / SHUTTER NOTICED DURING MODERATE BRAKING. NEW RACK & PINION INSTALLED IN 2009; NEW BRAKE ROTORS AND PADS INSTALLED IN 2012, OFFERING SLIGHT IMPROVEMENT. WIFE HEARD "CRACKING NOISE, EXPERIENCED DIFFICULTY MAKING LEFT TURNS & DROVE ABOUT 45 MILES, PARKED AT HOUSE, FRONT SUBFRAME FRACTURE / SEPARATION PASSENGER SIDE, RESULTING IN STEERING RACK TILT UP APPROX. 3/4" ON RIGHT SIDE AND EXTREME TOE OUT ON RIGHT FRONT TIRE (APPROX 20 DEGREES VS. LEFT). NOTICED WHILE ATTEMPTING TO BACK UP - UNDRIVEABLE CONDITION. COLLATERAL DAMAGE TO STEERING SHAFT BOOT, RACK & PINION SEAL (FATIGUE / LEAKAGE), AND O2 SENSOR CABLE (SEVERED). DISCOVERED MISSING LEFT REAR SUBFRAME MOUNTING BOLT. CAR MANUFACTURED IN CANADA. NOTICEABLE EXPOSURE / DRIPPAGE OF AMBIENT CONDENSATION ON TOP OF SUB-FRAME, BELOW REFRIGERATION LINES / FREON DRYER CANISTER, DURING A/C OPERATION (GULF COAST HIGH HUMIDITY / SALT AIR EXPOSURE COULD BE AN INFLUENCING FACTOR FOR CORROSION). REFERENCE PREVIOUS NHTSA ACTION #PE10-026 (7/20/10); FORD FRONT SUBFRAME ENGINEERING ANALYSIS EA10-007 (SALT BELT STATES); RECALL 11S16. FRACTURE AREA OCCURRED IN CURVED PORTION OF SUBFRAME BRACKET / STEERING RACK MOUNT (FORD PART #3F2Z5C145CA - $2100 MATERIAL + LABOR $715). STREAK OF RUST IS CLEARLY EVIDENT ALONG WHAT APPEARS TO HAVE BEEN A VERTICAL CRACK LEADING TO THE FRACTURE / SEPARATION SITE BENEATH THE STEERING RACK BOOT. PHOTOS AND PARTS DIAGRAM AVAILABLE UPON REQUEST. FORD CUSTOMER SERVICE CASE # CAS5113626 DECLINED. TOLD T

Suspension
Filed Aug 25, 2014130,123 milesKS

DRIVING DOWN THE ROAD AT 40 MPH IT FELT LIKE A TIRE BLEW ON THE REAR. WHEN I PULLED OVER AD GOT OUT TO CHECK IT THE TIRES WERE FINE BUT THE REAR WHEELS WERE AT A BAD ANGLE. UPON FURTHER INSPECTION THE REAR AXLE BEAM HAS SPLIT RENDERING THE VEHICLE UNDRIVEABLE. I HAVE FOUND THAT FORD HAS RECALLED THIS PART ON MAY WINDSTAR MINIVANS UNDER 10S13. BUT NOT THIS ONE. I FIND THIS ODD. *TR

Service Brakes
Filed Aug 22, 2014165,000 milesCO

ABS LIGHTS COME ON RANDOMLY, ABS NO LONGER WORK AT THAT TIME. ESPECIALLY DANGEROUS ON ICE. *TR

Service Brakes
Filed Aug 21, 2014WI

ABS LIGHT CONTINUALLY COMES ON, MANY REPAIRS HAVE BEEN MADE BY MECHANIC AND LIGHT STILL COMES ON. *TR

Service Brakes
Filed Aug 20, 2014248,000 milesTX

ABS LIGHT IS ALWAYS ON. TRACTION CONTROL LIGHT IS ALSO ALWAYS ON. *TR

Power Train
Filed Aug 16, 2014NJ

STOPPED AT A LIGHT WHEN THE LIGHT TURNED GREEN I WENT TO GO WHEN THE VAN SUDDENLY STOPPED LIKE I HIT A WALL. I HAD THE VAN TOWED TO AMERICAN TRANSMISSION ON RT 88 IN LAKEWOOD NJ. THEY DROPPED THE TRANSMISSION AND SAID IT NEEDED TO BE REPLACED, THAT BASICALLY IT HAD MELTED EVERYTHING INSIDE THE TRANSMISSION AND THEY SAID IT HAPPENS OFTEN WITH THESE VANS....FORD IS LUCKY IT WAS 5AM AND NO ONE WAS DRIVING BEHIND ME THEY WOULD HAVE CRASHED INTO ME. *TR

Equipment Adaptive/Mobility
Filed Aug 12, 201455,000 milesNY

THE ABS LIGHT GOES ON IN THE CAR WITHOUT ANY WARNING. *TR

Service Brakes
Filed Aug 7, 2014150,300 milesMI

ABS LIGHT TRACTION CONTROL LIGHT AND BATTERY LIGHT ON CAUSE ABS HCU AND ECU BAD. *TR

Service Brakes
Filed Jul 25, 2014145,000 milesKS

THE ABS IS COMING ON AS I COME TO A NORMAL STOP WHICH CAUSES THE BRAKING DISTANCE TO SUDDENLY INCREASE JUST AS YOU'RE ABOUT TO STOP. YOU HAVE TO TAKE STEPS TO AVOID HITTING THE CAR IN FRONT OF YOU DUE TO THE ABS ERRANTLY ENGAGING. *TR

Electrical System
Filed Jul 24, 2014150,000 milesWV

VAN PURCHASED USED. OKAY AT FIRST, THEN WITHOUT WARNING THE GAUGES (SPEED, FUEL, TACHOMETER, TEMPERATURE) WOULD START JUMPING WILDLY OR TOP OUT AND STICK AT MAX. HAPPENED MULTIPLE TIMES. COULD SOMETIMES CLEAR BY DISCONNECTING AND RECONNECTING BATTERY CABLES. HAVE REPLACED BATTERY TWICE. REPLACED THE GAUGE CONSOLE. THE O/D LIGHT (FOR THE TRANSMISSION) STARTED COMING ON BUT DOES GO OFF WHEN YOU DEPRESS THE O/D BUTTON - MECHANIC SAID THAT WOULD INDICATE ELECTRICAL PROBLEM. NOW WITH KEY IN THE IGNITION, WON'T START BUT ALL THE GAUGES JUMP WILDLY. YOU REALLY CAN'T RELY ON THE GAUGES TO BE CORRECT - I'M GOING 120 MPH AND I'M SITTING STILL! FORD DID REPLACE THE REAR AXLE THAT WAS RECALLED. I DON'T KNOW WHAT TO EXPECT NEXT. IS THERE ANY RECALL THAT I MISSED ON THE ELECTRICAL SYSTEM OR A REAL FIX FOR THIS PROBLEM? *TR

Structure › Body
Filed Jul 24, 2014220,000 milesOH

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE ENGINE CRADLE AND THE LOWER CONTROL ARM WAS CORRODED. THE CONTACT MENTIONED THAT THE SUB FRAME WAS STARTING TO FRACTURED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

SuspensionCrash
Filed Jul 15, 2014178,000 milesIL

FORD DEALER INSPECTED VEHICLE DUE TO RECALL FOR SUBFRAME/AXLE RUST ISSUE. DEALER CLAIMED FRAME OKAY. WHILE DRIVING THE LOWER CONTROL ARM CAME DETACHED FROM THE FRAME CAUSING CRASH DUE TO RUSTING OF MOUNTS. *TR

Service Brakes
Filed Jul 15, 2014149,213 milesWI

WHILE DRIVING ON MY WAY HOME THE ABS LIGHT CAME ON MY FORD WINDSTAR 1999. *TR

Power TrainFire
Filed Jul 11, 2014100,080 milesMI

TL - THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT WHILE AT A STOP TRAFFIC LIGHT, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE AIR CONDITIONER WAS LEAKING AND ADMITTING SMOKE. A PRIVATE MECHANIC REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,080. THE VIN WAS NOT AVAILABLE. DJR

Unknown or Other
Filed Jul 8, 201492,000 milesVA

VAN IS JUMPING AT STOP LIGHT WITH BRAKE ON, STARTED MAKING A CLUNKING SOUND AROUND 55 (UNKNOWN) POWER WINDOWS STOPPED WORKING ON RIGHT SIDE. ONLY 92000 MILES ON VAN EVERYTHING GOING WRONG AT ONCE. VAN FEELS UNSAFE. DO NOT HAVE ENOUGH MONEY TO REPLACE. IS THERE ANY RECALLS FOR THIS STUFF? KNOCKING NOISE IN REAR. *JS

Exterior Lighting
Filed Jun 29, 2014120,000 milesTX

THE ABS LIGHT CONSTANTLY TURNS ON AFTER DRIVING IT FOR A COUPLE OF MINUTES. THIS IS A PROBLEM THAT REPEATS ITSELF EVERY TIME I DRIVE IT. *TR

Service Brakes
Filed Jun 25, 2014163,005 milesVA

THE ABS LIGHT CAME ON AND WILL NOT GO OFF. CHECKED WITH FORD AND ON-LINE AND SEE THAT THE ABS LIGHT AND SYSTEM ARE BEING REVIEWED FOR POSSIBLE PRODUCT DEFECT. *TR

Service Brakes
Filed Jun 13, 2014OR

ABS LIGHT KEEPS COMING ON AND OFF. *JS

Suspension
Filed Jun 11, 2014121,098 milesKS

WAS DRIVING AROUND 40 MPH, REALIZED THE VAN HAD A WEIRD ODD STEERING PROBLEM SWERVING TO LEFT AND THEN TO THE RIGHT. I MADE IT HOME THEN LOOKED TOWARDS THE BACK REAR AXLE I SEEN A REAL LARGE CRACK IN THE REAR AXLE. THE VAN BACK SIDE WAS SITTING REALLY LOW LIKE THE AXLE WAS ABOUT TO COMPLETELY CRACK. IM NOT RISKING DRIVING BEING A SAFETY HAZARD. I SEEN THERE WAS A RECALL FOR IT BUT FORD SAYS ITS NOT VALID. I FOUND MANY OTHER PEOPLE HAVING THE SAME ISSUE SIMILAR TO MINE. WOULD LIKE THIS ISSUE RESOLVED, I SHOULDN'T HAVE TO REPAIR A ISSUE THAT IS FORDS PROBLEM WITH SALT ON ROADS DURING THE WINTER CORRODES THE METAL OF THE REAR AXLE FOR IT TO CRACK WAS THE RECALL I FOUND. *TR

Suspension
Filed Jun 8, 2014180,000 milesGA

WE TOOK A TRIP TO CHATTANOOGA FOR THE WEEKEND. WHILE THERE WE WERE GOING TO DO SOME SHOPPING AND WE TURNED A CORNER AND THE WHEEL FLEW OFF. MY HUSBAND PAID FOR THE TOW AND OUR INSURANCE REIMBURSED HIM, AND MY HUSBAND PAID FOR THE REPAIRS. WE HAD NO IDEA THAT THIS VEHICLE HAS RECALLS. VERY SCARY!! *TR

Suspension
Filed Jun 3, 2014WI

DRIVING ALONG WHEN RIGHT FRONT STARTED TO VEER RIGHT AND WOBBLE. THESE MODELS ARE NOT SAFE. FORD IS AWARE OF THIS YET, WILL NOT HONOR A RECALL WHICH AFFECTS THESE MODELS. ALTHOUGH THERE IS A CORROSION SUB FRAME BREAK ON 1999 FORD WINDSTAR'S AND THAT IS EXACTLY WHAT HAPPENED( MECHANIC WILL TESTIFY) TO MINE, THEY KEEP MAKING EXCUSES AND WILL NOT HONOR THE EXPENSES FOR THEIR FAULTY DESIGN. MY VEHICLE IS A 99 FORD WINDSTAR IN VERY GOOD SHAPE, NEW TIRES BATTERY,ETC. IT IS NOW SITTING IN MY DRIVEWAY BECAUSE OF A FRAME BROKEN THRU BY CORROSION. THE FRONT RIGHT ALMOST PUT ME INTO THE DITCH ON THE WAY HOME. THIS IS A DESIGN FLAW WHICH WAS IS OR SHOULD BE COVERED BY RECALL. FORD PREVIOUSLY RECALLED THE SAME MODELS 99-2003 FOR THIS EXACT PROBLEM. I HAVE CONTACTED MY FORD DEALER (RAPIDS FORD, WIS RAPIDS), THEY SAID THE RECALL NO LONGER APPLIES. HOW CAN THIS BE? THIS IS A VERY UNSAFE SITUATION. *TR

Structure › Body
Filed Jun 2, 2014100,000 milesPA

THE LANCASTER FORD DEALER PERFORMED A RECALL ON THE REAR AXLE SUBFRAME RUST ISSUE IN A SATISFACTORY MANNER. HOWEVER THE LEFT SIDE ROCKER PANEL WAS RUSTED BUT THEY DIDN'T REPLACE IT. NOW IT IS COMPLETELY GONE. I AM WRITING TO SEE IF FORD REPLACED THE ROCKER PANELS ALSO. *TR

Service Brakes
Filed May 25, 2014SC

I HAVE A 1999 FORD WINDSTAR AND MY ABS LIGHT STAYS ON UNTIL I TURN THE VEHICLE OFF. THE MINUTE I TURN IT ON AND BEGIN MOVING THE ABS LIGHT COMES ON AND STAYS ON. *TR

Structure › Body
Filed Apr 25, 2014MA

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Vehicle Speed Control
Filed Apr 14, 2014OH

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD VIOLENTLY. THE FAILURE WOULD OCCUR SPORADICALLY AND AT ANY GIVEN SPEED. THE VEHICLE WOULD SWAY ABNORMALLY WHEN BEING DRIVEN AND THE STEERING WHEEL WOULD OFTEN SEIZE WITHOUT WARNING. ADDITIONALLY, THE CONTACT EXPERIENCED THE VEHICLE LUNGING FORWARD AND VIOLENTLY JERKING WHEN IN DRIVE OR REVERSE ON MULTIPLE OCCASIONS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE) HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER ADVISED THE CONTACT THAT THE TIMEFRAME HAD EXPIRED FOR THE CONTACT TO HAVE ADDITIONAL REPAIRS PERFORMED THAT HAD NOT BEEN SCHEDULED WITHIN THE REQUIRED TIMEFRAME FOR THE RECALL REPAIRS. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 8/14/14*CN UPDATED 8/22/2014 *JS

Service Brakes
Filed Mar 15, 201470,000 milesNY

THE ABS LIGHT COMES ON INTERMITTENTLY FOR THE PAST YEAR. I HAD IT CHECKED BY A MECHANIC AND ALL SENSORS ARE FUNCTIONING PROPERLY. *TR

Suspension
Filed Mar 13, 2014150,000 milesIN

FORD RECALLED AND REPLACED THE REAR AXLE IN 2011 I BELIEVE. THEY DID A REPAIR ON THE FRONT AXLE ON A SEPARATE RECALL IN 2011 AS WELL. NOW THE FRONT AXLE IS RUSTING; SAME ISSUE THAT WAS HAPPENING TO THE REAR AXLE AND WHAT WAS SOMEWHAT REPAIRED ON THE FRONT PASSENGER SIDE. IF THE REAR AXLE WAS RECALLED FOR ABNORMAL RUSTING; IT WOULD APPEAR THE SAME MATERIAL WAS USED ON THE FRONT AXLE. FORD BOUGHT OUT MOST WINDSTAR OWNERS SO THERE ARE PROBABLY NOT AS MUCH DOCUMENTATION OF THE FRONT AXLE ISSUE AS THERE WERE WITH THE REAR. *TR

Steering
Filed Feb 26, 2014106,000 milesWI

THE 1999 FORD WINDSTARS FRONT LOWER CONTROL ARM AND SUB FRAME (CHASSIS) MAJOR CORROSION-RELATED FRACTURES. FAILURE RESULTED IN THE LOSS OF STEERING. IN ITS REPORT TO THE N.H.T.S.A. FORD SAID IT DID NOT CONCLUDE THAT THE LOW RATE OF REPORTED INCIDENTS INVOLVING THE CONTROL ARM INDICATED A GREATER SAFETY PROBLEM, BUT THE RECALL WOULD BE UNDERTAKEN ANYWAY TO CONFIRM OUR COMMITMENT TO SAFETY AND TO ADDRESS ANY POTENTIAL VEHICLE OWNER CONCERNS. *TR

Vehicle Speed ControlCrash
Filed Feb 17, 2014202,108 milesOR

MY BATTERY HAS BEEN DYING DUE TO BAD SENSORS, WHEN I DID GET IT STARTED IT BECAME STUCK HIGH REVVING ,THE CAR ACCELERATED AND SMASHED INTO THE CURB IN FRONT OF ME, AND THE BRAKES WOULDN'T WORK SO EVEN WHEN I STEPPED ON THE BRAKES TO PUT IN REVERSE THE CAR WENT FLYING INTO THE CURB BEHIND ME, I FINALLY GOT THE VEHICLE TO A COMPLETE STOP BY PULLING UP THE EMERGENCY BRAKE. THEN I HAD THE CAR TOWED TO MY HOUSE. *TR

Suspension
Filed Jan 22, 2014160,000 milesOH

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR END AXLE BECAME FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FIR REPAIRS OR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. *TR

Electrical System
Filed Jan 17, 201460,000 milesMI

ABS LIGHT COMES ON INTERMITTENTLY. *TR

Power Train
Filed Jan 6, 2014187,000 milesWI

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE CONTACT STATED THAT THE VEHICLE BEGAN TO EMIT A LOUD PITCH SOUND AND BECAME DIFFICULT TO DRIVE. THE CONTACT MERGED OVER AND NOTICED THAT THE REAR AXLE HAD COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V193000 (POWER TRAIN), THERE WAS NOTHING ELSE THAT WOULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.

Service BrakesFire
Filed Dec 31, 2013195,000 milesCA

WE WERE PULLING INTO A PARKING LOT AND SMOKE CAME FROM UNDER THE HOOD. I IMMEDIATELY SHUT THE VEHICLE OFF AND RAISED THE HOOD. I AM FAMILIAR WITH AUTOMOBILES AND DETERMINED THAT IT WAS NOT OIL OR COOLANT SMOKE BUT AN ELECTRICAL BURN IN THE MAKING. I RAPIDLY DISCONNECTED THE BATTERY AND CALLED FOR A TOW TRUCK AND HAD THE VEHICLE TOWED HOME. AT THE HOUSE, I RECONNECTED THE BATTERY AND NOTHING HAPPENED,THEN DROVE IT FOR ABOUT 5 MILES AND THE SMOKE CAME BACK. I IMMEDIATELY TOOK THE VEHICLE BACK TO THE HOUSE ( WAS VERY CLOSE) AND DISCONNECTED THE BATTERY AGAIN. THE SMOKE IS COMING FROM THE ABS CONTROLLER. I HAVE DONE SOME ONLINE RESEARCH AND DETERMINED THAT THERE IS A RECALL ON THIS ISSUE, SO I CALLED FORD. THEY TOLD ME THAT MY VIN WAS NOT INCLUDED. I THEN CALLED THE FACTORY HELP LINE AND ADVISED THEM OF THE SITUATION. THEY WANTED ME TO TAKE THE VEHICLE TO THE DEALER, PAY THE BILL AND SUBMIT IT FOR CONSIDERATION. I AM NOT INCLUDED TO DO SO, AS I AM AFRAID THAT THE VEHICLE WILL CATCH FIRE. *TR

Service Brakes
Filed Dec 20, 2013CA

ABS LIGHT RANDOMLY COMES ON AND WILL STAY ON UNTIL CAR IS TURNED OFF. *TR

Service Brakes
Filed Dec 4, 201350,000 milesNM

THE ABS LIGHT TURNED ON AND WON'T GO OFF. I HAVE TAKEN IT IN FOR REPAIR AND I HAVE NOT BEEN ABLE TO GET THE PROBLEM FIXED. *TR

Structure › Body
Filed Nov 22, 2013230,000 milesOH

ABS DASH LIGHT IS ALWAYS ON AND THERE IS NO ABS FUNCTION ON ICE. BRAKES FUNCTION OKAY OTHERWISE. THE LOSS OF THE ABS FEATURE IS TROUBLING AS I HAVE TO DRIVE ON THE INTERSTATE AS WELL AS RURAL ROADS WHICH DON'T GET CLEARED QUICKLY IN THE WINTER. LOCAL FORD SERVICE WRITER INDICATED APPROXIMATELY $99.00 TO HOOK UP TO TESTER WITH NO GUARANTEE OF REPAIR, JUST CANCELLATION OF THE CODE!!! I HAVE RUN INTO NUMEROUS PROBLEMS WITH FAULTY FORD CONNECTORS, (CRUISE CONTROL MALFUNCTION, FUEL GAUGE GIVING INCORRECT READING, RUNNING OUT OF GAS WITH GAUGE SHOWING 1/4 TANK, REQUIRING A TOW!). *TR

Service Brakes
Filed Nov 22, 2013145,000 milesNV

ABS LIGHT IS ON, HAS BEEN ON FOR THE PAST 4-5 YEARS THAT I AM AWARE OF. MY MECHANIC IS HAVING A HARD TIME TRACKING THE PROBLEM DOWN. THE ENGINE SEIZED, DESPITE REGULAR MAINT, REQUIRING A REBUILT ENGINE FROM FORD. *TR

Vehicle Speed Control
Filed Nov 15, 2013119,380 milesIN

MY 19YR OLD DAUGHTER WAS TRAVELING TO NEW JERSEY FROM INDIANA ON RT.70. WHEN USING THE CRUISE CONTROL ATTEMPTED TO EXIT FOR A REST STOP WHEN SHE APPLIED THE BREAK THE ABS LIGHT CAME ON AND THE CRUISE CONTROL DID NOT DISENGAGE. SHE HAD COMMITTED TO THE EXIT RAMP THANK GOD SHE WAS ABLE TO MOVE BACK OFF THE RAMP JUST IN TIME TO MISS THE OVER PASS BARRIER. SHE HAD TO RIDE THE SHOULDER SHUTTING DOWN THE IGNITION ONCE SHE DID THAT SHE WAS ABLE TOB RESUE. SHE DID NOT USE THE CRUISE CONTROL AGAIN AND BUT THEN THE ENGINE LIGHT CAME ON A COLD START. I CHECK THE CODE AND DTCS FOUND WADE BANK ONE AND TWO LEAN FOUND A BAD PCV VALVE AND REPLACED IT. BUT WHEN READING THE CODES FOUND 9 ADDITIONAL CODES C1185 C1198 C1194 C1254 C1256 C1250 C1242 C1214 AND C1210. I THEN CALLED THE FORD DEALERSHIP AND CHECKED FOR RECALLS. FINDING 3 I FOLLOWED UP HAVING TWO BEING SERIOUS AND HAVING TO DO WITH SPEED CONTROL REAR SUBFRAME AND REAR SUPPORT. WHEN ASKING THE SERVICE ADVISOR WHAT THESE CODES MEANT HE HAD NO CLUE HE SAID AND WITHOUT A COSTLY SCANNER CHARGE THE TECH HAD NO IDEA. SO AS ALWAYS I HIT THE INTER NET ANDEASILY FOUND NUMEROUS COMPLAINTS . . . I WAS A SERVICE ADVISOR FOR HONDA FOR 5YRS AND A TECH FOR 10 PRIOR. I NEVER PUT MY CUSTOMERS LIFE ON THE LINE WTH? IS FORD TEACHING THESE MEN? I WILL HAVE TO INSPECT AND REPAIR THIS VEHICLE MYSELF BEING DISABLED THIS WILL NOT COME EASY. I DON'T TRUST THEM AT ALL ANYMORE. MY FAMILY'S LIFE IS TO IMPORTANT TO HAVE A MONEY HUNGRY COMPANY KILL THEM. AND ONCE RE

Electrical System
Filed Nov 4, 201390,000 milesNM

GAUGES RANDOMLY START SWINGING ALL OVER THE PLACE. TACHOMETER JAMMED INTO PARKING INDICATOR AND BOTH THE TACHOMETER AND PARKING NEEDLES ARE NOW BROKEN OFF. IT IS HARD TO TELL WHAT GEAR THE VAN IS IN WITHOUT COUNTING THE CLICKS. I AM GOING TO HAVE THE GAUGE CLUSTER REBUILT. I WILL DO THE REMOVAL AND INSTALLATION MYSELF TO SAVE MONEY. I WILL ALSO HAVE TO INSTALL A NEW SHIFT INDICATOR. THIS SEEMS TO BE A VERY COMMON COMPLAINT WITH THIS CAR, AND THOUGH IT IS QUITE OLD NOW, IT IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY FORD. *TR

Service Brakes
Filed Oct 24, 2013CA

BRAKE PEDAL LOW, I SEE BRAKE FLUID LEAKING FROM SWITCH AT MASTER CYLINDER. MY WIFE DRIVE THE VAN ITS NOT SAFE. FORD SHOULD HAVE A RECALL . *TR

Suspension
Filed Oct 3, 2013146,000 milesKY

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR FRAME AND DRIVER'S SIDE SUSPENSION WAS SEVERELY CORRODED. THE CONTACT ATTEMPTED TO REPLACE THE REAR TIRE WHEN THE JACK PENETRATED THE FRAME. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 146,000.

Electrical SystemFire
Filed Sep 19, 2013168,000 milesIL

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE REAR PASSENGER'S SIDE DOOR WAS SMOKING. THE CONTACT ASSUMED THAT HE DOOR WAS SMOKING DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.

Vehicle Speed Control
Filed Sep 12, 2013180,000 milesNC

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING 30 MPH, THE CONTACT ATTEMPTED TO REDUCE SPEED BY DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED HE BEGAN TO SMELL A BURNING ODOR AND THE VEHICLE FAILED TO BRAKE IMMEDIATELY. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT BUT INFORMED THE CONTACT THAT THE VEHICLE WAS NOT LISTED UNDER RECALL NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Electrical System
Filed Aug 24, 20131,500,000 milesNC

ALL THE GAUGES ON THE INSTRUMENT PANEL BEGIN ERRATIC BEHAVIOR. THEY CLICK BACK AND FORTH INDEPENDENTLY. SOMETIMES THEY ALL JUST STOP WORKING, AND SOMETIMES THEY ALL JUMP BACK AND FORTH, BUT IT HAPPENS EVERY TIME I DRIVE THE CAR. *TR

Service Brakes
Filed Aug 8, 2013MO

THE ABS LIGHT GOES ON AND OFF SINCE THE VEHICLE WAS PURCHASED. THE BRAKES HAVE BEEN CHECKED SEVERAL TIMES AND WE WERE TOLD THEY ARE FINE. HOWEVER, THE LIGHT GOES ON AND OFF. THIS WOULD MAKE ANY DRIVER NERVOUS TO CONSTANTLY WORRY IF THERE IS A BRAKE ISSUE ESPECIALLY WITH THE FAMILY WITH YOU. ALSO, THE SPEEDOMETER AND THE TACHOMETER HAS STARTING RANDOMLY BOUNCING AROUND LIKE CRAZY. IT DOES NOT HAPPEN AT A CERTAIN MILEAGE EITHER. AFTER A MINUTE OR SO, THEY START TO FUNCTION AGAIN. THIS BEGAN ABOUT A MONTH AGO. I HAVE READ SEVERAL BLOGS OF MANY FELLOW WINDSTAR VAN OWNERS THAT HAVE BEEN EXPERIENCING THE SAME PROBLEM FOR YEARS. I BELIEVE THAT FORD NEEDS TO STEP IN AND RECTIFY THE PROBLEMS. FORD SHOULD STAND BY THERE PRODUCT AND FIX THE FAILING PARTS. DOES THERE HAVE TO BE A SERIOUS INJURY OR DEATH BEFORE A RECALL IS DONE! *TR

Service Brakes
Filed Aug 7, 2013123,000 milesIA

THE ABS WARNING LIGHT COMES ON INTERMITTENTLY. FORD DEALER SAID THAT THE ABS MODULE WAS FAILING, THAT IT WOULD WORK SOMETIMES AND SOMETIMES NOT, UNTIL COMPLETE FAILURE. ALSO TOLD ME IT WAS SAFE TO DRIVE EVEN IF THE ABS SYSTEM DID NOT FUNCTION. I HAD THE FUNDS TO PAY FOR THE REPAIRS, THE FORD DEALER SEEMED RELUCTANT TO DO THEM, SO THEY DID NOT FIX IT. *TR

Service Brakes
Filed Aug 7, 2013135,000 milesNY

PROBLEM FIRST OCCURRED IN THE MIDDLE OF A SNOW STORM. ABS LIGHT WOULD RANDOMLY COME ON WHILE DRIVING WITH THE CODE C1185. PROBLEMS MOSTLY OCCUR IN COLD WEATHER. COULD BE VERY DANGEROUS IF THE UNIT STOPPED WORKING WHILE STOPPING ON A SLIPPERY ROAD. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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