Page 4 of 31 · complaints 151–200 of 1,522

1999 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Service Brakes
Filed Aug 6, 201370,000 milesNY

THE ABS LIGHT WENT ON AFTER OPERATING THE WINDSTAR FOR APPROXIMATELY A MILE. SINCE I NEW I COULD CONTINUE TO OPERATE THE VEHICLE SAFELY, I COMPLETED MY ERRANDS AND RETURNED HOME. WHEN I ARRIVED HOME I FELT EXCESSIVE HEAT FROM UNDER THE VEHICLE AND UPON INSPECTION FOUND THAT THE RIGHT FRONT BRAKE WAS ENGAGED. THE OTHER THREE BRAKES WERE IN NORMAL POSITION. I HAD TO REPLACE THE FRONT ROTORS, PADS, AND RIGHT FRONT CALIPER. I ALSO REPLACED THE BRAKE FLUID AS IT SMELLED BURNT. WITH THE ABS MODULE CONNECTED, THE FRONT BRAKES WOULD LOCK, SO I HAD TO DISCONNECT THE ABS COMPLETELY. *TR

Service Brakes
Filed Aug 5, 201393,000 milesMI

ABS WARNING LIGHT STAYS ON, DON'T KNOW IF BRAKES ARE WORKING PROPERLY. *TR

Service Brakes
Filed Aug 2, 2013150,000 milesNC

ABS AND TRAC FAILURE LIGHTS COME ON, WINDOWS WON'T GO UP AND DOWN, CRUISE CONTROL CUTS IN AND OUT AND THE CHECK ENGINE LIGHT FLASHES WHEN CRUISE IS ON. FORD REFUSES TO DEAL WITH THIS SITUATION AND STAND BY THEIR PRODUCT. *TR

Service Brakes
Filed Jul 27, 2013GA

ABS LIGHT IS ON, CRUISE CONTROL STOPPED WORKING SUDDENLY, THREE OF THE WINDOWS STOPPED WORKING SUDDENLY. POWER LOCKS STOPPED WORKING ALSO. *TR

Service Brakes
Filed Jul 15, 201320,000 milesWA

ABS LIGHT HAS BEEN COMING ON FOR YEARS. FORD TECH COULD NOT FIX, AND HAS CLEARED THE FOLLOWING CODES ON SEVERAL OCCASIONS - ALL RELATED TO THE ANTI-LOCK BRAKING SYSTEM: C1185, C1194, C1198, C1210, C1214, C1242, C1246, C1250, C1254. *TR

Service Brakes
Filed Jul 11, 2013180,000 milesAL

THE ABS LIGHT IS ON CONSTANTLY. THIS INDICATES THAT THE ABS BRAKES ARE NOT WORKING AT ALL AND IS A SIGNIFICANT SAFETY ISSUE. *TR

Service Brakes
Filed Jun 28, 2013157,225 milesVA

ABS LIGHT CAME ON. AND NOW IT STAYS ON ALL THE TIME. *TR

Service Brakes
Filed Jun 2, 2013NC

THE ABS LIGHT STAYS ON AND THE BRAKES MAKE A LOUD NOISE (SOUNDS LIKE AN ELECTRICAL ISSUE)WHEN STOPPING. I CHECKED THE PADS AND ROTORS AND THEY APPEAR FINE. I HAVE BLEED THE BRAKES TO TRY TO RESOLVE THE ISSUE BUT IT DIDN'T HELP. NOT SURE OF THE ORIGINAL INCIDENT DATE AS I BOUGHT THE VAN USED A FEW MONTHS AGO. *TR

Service Brakes
Filed May 21, 2013NJ

ABS POWER RELAY OUTPUT CIRCUIT FAILED AND MY ABS LIGHT STAYS ON. WE THINK THE ABS IS INOPERABLE. *TR

Service Brakes
Filed May 15, 2013130,000 milesIL

BOUGHT THE VAN USED AND WAS DRIVING HOME AFTER PURCHASING IT THE ABS LIGHT CAME ON STAYS ON CAN NOT SEEM TO FIGURE OUT WHY. *TR

Structure › Body
Filed May 8, 201387,000 milesOH

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE FRAME FRACTURED ON THE FRONT DRIVER'S AREA. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FRAME WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Suspension
Filed May 1, 2013178,000 milesCA

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A TIRE REPLACEMENT WHEN THE CONTACT WAS ADVISED THAT THE REAR AXLE WAS FRACTURED IN TWO PLACES. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS: 10V385000, 12V193000 OR12V195000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 178,000. *TR

Steering
Filed Apr 30, 2013200,000 milesMI

THE ENGINE CARRIAGE IS RUSTED OUT, AND THE REAR AXLE IS CRACKED DUE TO RUST. THE MAIN ARM OF THE BALL JOINT IS COMPLETELY PULLED AWAY FROM THE FRAME BECAUSE OF THE RUST. I CONTACTED BAAB FORD IN REED CITY MICHIGAN, BECAUSE I WAS TOLD BY THE MECHANIC I TOOK IT TO ORIGINALLY THAT THIS WAS A RECALLED PRODUCT. BAAB FORD TOLD ME YES IT IS A RECALL ISSUE, BUT NO THEY WONT FIX MY VEHICLE BECAUSE THE VIN DOESN'T COME UP AS ONE OF THE VEHICLES EFFECTED BY THE RECALL. I CONTACTED FORD MOTOR COMPANY AS THEY HAD ADVISED ME, FORD MOTOR COMPANY TOLD ME, MY VEHICLE ISN'T ON THE RECALL LIST, REGARDLESS OF THE FACT THAT IT HAS BOTH OF THE PROBLEMS THAT 1998 - 2003 FORD WINDSTAR WAS RECALLED FOR. THE VEHICLE SPEEDS UP WHENEVER IT HITS A BUMP AND ALSO PULLS TOWARDS THE CENTER LINE ESPECIALLY ON SLIPPERY ROADS OR WHERE LOSS OF TRACTION OCCURS. IT ALSO WEARS OUT TIRES EVERY 2 WEEKS. *TR

Engine
Filed Apr 25, 2013141,000 milesVA

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. *TR UPDATED 8/26/13 *CN

Suspension
Filed Apr 23, 2013132,811 milesIL

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 12V195000 (SUSPENSION) AND AFTER THE REMEDY REPAIR WAS PERFORMED, THE VEHICLE WOULD ABNORMALLY DRIFT OUT OF THE INITIAL LANE WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS NO FAILURE PRIOR TO THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 132,811.

Service Brakes
Filed Feb 25, 2013140,000 milesMI

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.

Service Brakes
Filed Feb 22, 2013NY

I HAVE BEEN HAVING THIS PROBLEM FOR ABOUT 7 MONTHS. THE ABS LIGHT COMES AFTER 2 MINUTES OF DRIVING AND IT STAYS ON TILL I SHUT OFF THE ENGINE. I HAVE TAKEN IT TO MECHANIC TO SEE IF ITS SOMETHING SIMPLE BUT REPLACEMENT WOULD COST TOO MUCH. SO FAR I HAVE BEEN DRIVING IT. WHETHER OR NO ITS SAFE-DON'T KNOW. HOPING THE BRAKES WOULD STILL FUNCTION CORRECTLY. *TR

Service Brakes
Filed Feb 12, 2013150,000 milesMO

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE ABS WARNING LIGHT ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.

Service Brakes
Filed Feb 1, 2013159,000 milesCA

ABS LIGHT STAYS ON. *TR

Service Brakes
Filed Jan 4, 2013123,000 milesIA

THE ABS LIGHT COMES ON RANDOMLY WHILE DRIVING. FORD DEALERSHIP DETERMINED THAT THE ABS MODULE WAS BAD, AND REPLACEMENT WOULD COST $1250, HOWEVER, I WOULD BE SAFE DRIVING IT WITHOUT THE REPAIR. THE REGULAR BRAKES WOULD STILL FUNCTION CORRECTLY, I JUST WOULD NOT HAVE THE ANTI-LOCK BRAKE SYSTEM. BECAUSE THE VEHICLE IS 14 YRS OLD, I OPTED NOT TO HAVE THE REPAIR DONE AT THIS TIME. *TR

Structure › Frame and Members › Underbody Shields
Filed Dec 13, 2012173,000 milesOH

THE SUBFRAME CRACKED DUE TO CORROSION. THIS HAPPENED IN THE FRONT END, INCLUDING A BRACE THAT HOLDS THE ENGINE. THIS WINDSTAR WAS PURCHASED IN UPSTATE NEW YORK, AND WAS DRIVEN THERE FROM 1999-2006. *TR

Service Brakes
Filed Dec 10, 2012100,000 milesOK

ABS LIGHTS BEEN ON AND OFF INTERMITTENTLY FOR A VERY LONG TIME SINCE I'VE OWNED THIS VAN FORD NEED TO FIX THESE. *TR

Service BrakesCrash
Filed Nov 30, 2012150,000 milesNJ

I WAS DRIVING MY VAN AND I TRIED TO STOP AND COULD NOT STOP AND HIT THE BACK OF ANOTHER CAR HAD FEET ALL THE WAY DOWN ON BRAKE AND VAN WOULD NOT STOP!! I WAS TERRIFIED AND MY 10 YEAR OLD LIL GIRL IS TRAUMATIZED!!!! *TR

Structure
Filed Nov 29, 2012152,000 milesIA

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THE FRONT SUB FRAME WAS COVERED WITH RUST AND CORRODED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR ROUTINE MAINTENANCE; HOWEVER, AFTER IT WAS INSPECTED THEY NOTICED THE SUB FRAME WAS COVERED WITH RUST AND CORRODED. THE MANUFACTURER WAS NOTIFIED AND STATED TO CONTACT NHTSA AND FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 152,000. UPDATED 01/06/13*LJ

Suspension
Filed Nov 26, 2012140,000 milesNJ

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 12V195000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE CONTACT HAD NOT EXPERIENCED A FAILURE OR A DEFECT PRIOR TO THE RECALL REPAIR. THE CONTACT NOTICED THAT ONE YEAR AFTER THE REPAIR WAS PERFORMED, THE REAR DRIVER'S SIDE AXLE EXHIBITED SEVERAL CRACKS. THE CONTACT WELDED THE DEFECTIVE AXLE HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Power TrainFire
Filed Nov 16, 2012134,000 milesNJ

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 70 MPH, THE OVER DRIVE OFF WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND BEGAN FLASHING. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER AND NOTICED SMOKE EMITTING FROM THE FRONT END OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED OIL LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

Service Brakes
Filed Oct 26, 2012100,000 milesNJ

THE ABS LIGHTS COMES ON AFTER THE SPEED OF THE CAR GOES ABOVE 5-10MPH. *TR

Electrical System
Filed Oct 26, 2012100,000 milesNJ

STARTING ABOUT A YEAR AGO, THE SPEEDOMETER, RPM METER SWINGS AROUND. ODOMETER LIGHT DOESN'T COME ON WHEN YOU START THE CAR AND LITTLE WHILE LATER ODOMETER LIGHT COMES ON. FUEL GUAGE ALSO SHOWS INCORRECT AMOUNT OF FUEL. I THINK THE WHOLE ODOMETER CONTROL PANEL IS NON-FUNCTIONAL. *TR

Suspension
Filed Oct 23, 2012190,000 milesPA

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE OF THE SUB FRAME WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE ENGINE CRADLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS INCLUDED AND PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V194000 (SUSPENSION:FRONT:CONTROL ARM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT ANY ADDITIONAL REPAIRS WOULD NOT BE COVERED UNDER THE RECALL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

Unknown or Other
Filed Oct 18, 2012152,000 milesMA

I HAVE HAD THIS VAN FOR A LITTLE BIT MORE THAN A YEAR NOW. AFTER PURCHASING IT I BROUGHT IT TO THE CLOSEST DEALERSHIP AND HAD SEVERAL RECALL ISSUES ATTENDED TO, SUPPOSEDLY AT LEAST. SINCE THAT TIME I HAVE HAD MANY ISSUES WITH THE VEHICLE, RANGING FROM ELECTRICAL PROBLEMS TO NEUTRAL SWITCHES TO TIE RODS AND MORE. I WAS THINKING OF GIVING UP AND GETTING A NEW VEHICLE, I CAN NOT AFFORD TO KEEP UP WITH REPAIR COSTS. THEN I BROUGHT IT TO ANOTHER SHOP TO GET THE CHECK ENGINE LIGHT TAKEN CARE OF RECENTLY, THE MECHANIC INFORMED ME THAT MANY OF THESE VANS HAVE BEEN RECALLED, INCLUDING THOSE IN MASSACHUSETTS, AND NOT ONLY THAT BUT THE VAN'S ARE NOTORIOUS FOR THE ELECTRICAL AND OTHER ISSUES I HAD TOLD HIM OF. AFTER INSPECTING THE VAN HE SAID THE DEALERSHIP SHOULDN'T HAVE LET ME LEAVE WITH THE VEHICLE AND ADVISED ME NOT TO DRIVE IT EITHER, HE DEEMED IT UNSAFE. I HAVE USED THIS VEHICLE TO TRANSPORT MY WIFE, OUR FOUR KIDS, AND MANY OTHER FAMILY AND FRIENDS AND ONCE HEARING THOSE WORDS A LITERAL CHILL RAN DOWN MY SPINE AT THE THOUGHT OF WHAT COULD'VE HAPPENED. I HAVE SENT EMAILS OF MY CONCERNS TO FORD THEMSELVES AND WAS REPLIED TO IN A COUPLE OF DAYS, I HAVE SINCE RESPONDED THREE TIMES AND I AM STILL AWAITING A RESPONSE FROM THEM NOW ALMOST A MONTH LATER. I HAVE SINCE LEFT MY VAN AT MY SISTER'S AS MY HOUSE WAS MUCH FURTHER AWAY AND I DIDN'T WANT TO RISK IT. THE ISSUES I HAVE RESEARCHED ABOUT THIS VAN INCLUDE THE MENTIONED ELECTRICAL PROBLEMS, AS WELL STEERING PROBLEMS, TRANSMISSION PROBLEMS

Electrical System
Filed Oct 10, 2012250,000 milesCA

AFTER PURCHASING VAN, NOT EVEN ONE MONTH LATER ALL LIGHTS STARTED TO TURN ON ENGINE, ABS NOW N AND ITS A REAR LIGHT ON GAUGE PANEL ALSO WE ARE IN THE MIDDLE OF TRYING TO GET DECENT PRICE FOR THE FREEZE PLUG WHICH ALSO NEEDS TO BE REPLACED BECAUSE THERE IS A LEAK OF COOLANT FROM THE BOTTOM OF VAN. OTHER WISE ITS OK TO DRIVE. ONE I THING I DIDN'T MENTION IS THE SEAT ITS STRUCK IT WONT MOVE BACK OR FORWARD WITH THE ELECTRICAL BUTTON. *TR

Service Brakes
Filed Oct 4, 2012VA

MY ABS LIGHT HAS BEEN ON SINCE I BOUGHT THIS CAR AND NOW I AM HEARING ABOUT MANY OTHER PEOPLE WITH THE SAME PROBLEM. IS IT DANGEROUS? *TR

Service Brakes
Filed Sep 25, 2012120,000 milesGA

THE ABS LIGHT PERIODICALLY COMES ON. THE BRAKES, FOR NO REASON, OCCASIONALLY SEEM TO GO INTO ABS MODE (AND SEEMS UNRELATED TO THE LIGHT BEING ON OR OFF). THE BRAKES GET SOFTER AND SEEM TO PUMP. I'VE EXPERIENCED REAL ABS WORKING WHEN BRAKING IN NORTH EAST ICE AND SNOW. I'M NOW DRIVING IN THE SOUTH AND THE BRAKING SEEMS PRETTY CLOSE TO WHAT I REMEMBER FOR ACTUAL ABS ACTUATION. I REPLACED THE MASTER CYLINDER AND HAD A COMPLETE FLUID CHANGE BUT TO NO EFFECT. *TR

Service Brakes
Filed Sep 24, 2012120,000 milesNJ

THE ABS WARNING LIGHT ON THE DASHBOARD BEGAN GLOWING. *TR

Service Brakes
Filed Sep 21, 201292,000 milesIN

THE ABS LIGHT GOES ON ABOUT 5-10 MINUTES AFTER STARTING. WHEN CAR SHUT OFF & RESTARTED ABS LIGHT IS OFF AND THEN GOES BACK ON AFTER A FEW MINUTES. *TR

Power TrainFire
Filed Sep 13, 2012108,000 milesFL

I WAS DRIVING MY VAN. AT FIRST THE LIGHTS BEEP UP FOR ENGINE AND THEN O/D AND THEN IT STOPS. THERE WAS A LOT OF SMOKE FROM THE ENGINE AND IT LOOK LIKE IT BURNS. AFTER THAT VEHICLE START BUT NOT TACKING GEAR. I FOUND OUT THAT TRANSMISSION WENT BAD. *TR

Power Train
Filed Sep 4, 2012115,000 milesMN

ACCELERATING FROM A STOPLIGHT TRANSMISSION LETS GO. REVERSE WAS THE ONLY GEAR THE VEHICLE WOULD MOVE IN. I HAD TO BACKUP OFF THE FREEWAY TO THE NEAREST PARKING LOT. MY WIFE JUST BOUGHT THIS VEHICLE LAST MONTH FOR WORK BECAUSE IT HAD LOW MILES. NOW IT WILL COST US MORE TO FIX IT ($2500) THAN THE VEHICLE IS WORTH. AND WE JUST SPENT A SMALL FORTUNE REPLACING EVERYTHING IN THE BRAKE SYSTEM BESIDES THE MASTER CYLINDER AND LINES. AFTER RESEARCH, APPARENTLY FORD WAS AWARE THIS TRANSMISSION HAD ISSUES BUT CONTINUED TO INSTALL THEM. THANK YOU FORD, I ENJOY TAKING IT UP THE KAZOO EVERY TIME I HAVE BOUGHT ONE OF YOUR VEHICLES. *TR

Service Brakes
Filed Sep 2, 2012192,507 milesWA

ABS LIGHT COMES ON AFTER ENGINE WARM-UP AND REMAINS ON. AFTER ENGINE COMPARTMENT HAS COOLED, LIGHT IS OFF AT RESTART. IT WILL THEN COME ON AGAIN AFTER ENGINE WARMUP. SPEED CONTROL IS INTERMITTENTLY INOP. *TR

Vehicle Speed Control
Filed Aug 27, 2012200,000 milesCA

ABS LIGHT ILLUMINATED A FEW MONTHS AFTER A RECALL WAS COMPLIED BY FORD. THE RECALL CONSIST OF REPLACING A BRAKE PRESSURE SWITCH, CRUISE CONTROL PART, AND ABS MODULE. *TR

Service Brakes
Filed Aug 26, 2012123,000 milesIA

THE ABS WARNING LIGHT COMES ON INTERMITTENTLY WHILE DRIVING, FOR NO APPARENT REASON, IF IT COMES ON, IT WILL SOMETIMES GO OFF DURING THE TRIP. SOMETIMES DOESN'T COME ON EXCEPT DURING START UP. *TR

Power Train
Filed Aug 24, 2012106,653 milesOR

IN MARCH, 2007, THE TRANSMISSION IN MY 1999 FORD WINDSTAR DIED AT 106,653 MILES. I PAID $2,985.91 TO HAVE THE TRANSMISSION REPLACED AT THE LOCAL FORD DEALERSHIP IN LEBANON, OREGON. IN MAY OF 2012, AT 174,000 MILES, I STARTED HAVING PROBLEMS WITH THE TRANSMISSION AGAIN. THE FIRST REPAIR SHOP I TOOK IT TO TOLD ME THE TRANSMISSION WAS DEAD AND THAT I NEEDED TO REPLACE IT. THE SECOND REPAIR SHOP I TOOK IT TO TOLD ME THAT THE COMPUTER CHIP WAS BAD AND THAT IT HAD PROBABLY DAMAGED THE TRANSMISSION. I WAS TOLD THAT I COULD REPLACE THE COMPUTER CHIP AND SEE HOW LONG THE TRANSMISSION WOULD LAST BEFORE IT TOTALLY DIED. *TR

Steering
Filed Aug 21, 2012106,000 milesIL

LIVED IN THE SALT BELT STATE OF IL. WHEN I WAS DRIVING, FRONT SUBFRAME FALLING OFF AND SOME COMPONENTS WERE TOUCHING THE GROUND DUE TO SEVERE FRONT SUBFRAME RUSTED OUT. I LOST STEERING CONTROL AND GEAR CONTROL ON A MULTIPLE LANE ROAD. FORD HAS NEVER SENT ANY NOTICE TO ME REGARDING ANY RECALL. THIS IS A KNOWN ISSUE VIA NHTSA ACTION NUMBER: PE10026 AND I WOULD LIKE FORD TO REPAIR THE RUSTED SUBFRAME AND ALL OTHER BROKEN COMPONENTS DIRECTLY CAUSED BY SUBFRAM FALLING OFF. FORD REFUSED TO PROVIDE ANY CAR RENTAL BY SAYING ?THIS IS AN OLD RECALL AND WE DO NOT GIVE CAR RENTAL NOW?. *TR

Service Brakes
Filed Aug 11, 2012120,000 milesOH

ABS LIGHT ILLUMINATED ON DASH. *TR

Structure › Body
Filed Aug 2, 201285,243 milesNY

SUBFRAME GAVE OUT, ENGINE DROPPED AND CAR WAS TOWED TO MY HOME.I HAD JUST EXITED A HIGHWAY GOING 55MPH. I WAS DRIVING THE TO CAR TO ATTEND A WORK RELATED EVENT EARLY EVENING. I DROVE PAST THE ENTRANCE AND PROCEEDED TO TURN AROUND ON THE ROAD. AS I APPROACHED THE INTERSECTION THE VAN LOST POWER. I STOPPED BEING ABLE TO STEER AND BRAKE. I TURNED HARD ON THE STEERING WHEEL TO MOVE OFF THE ROAD. I WAS ABLE TO PULL INTO A TURN LANE AND FORTUNATELY THERE WAS VERY LIMITED TRAFFIC ON THE ROAD. THE CAR CAME TO A FULL STOP ON ITS OWN AND THERE WAS A LOUD SCRAPPING NOISE COMING FROM UNDER THE FRONT OF THE CAR. I WAS TOWED TO MY HOME. THE TOW DRIVER STATED THE " SUBFRAME HAD GIVEN AWAY AND WAS DRAGGING ON THE GROUND. IT REQUIRED A FLAT BED TRUCK TO TOW. MY MECHANIC CONFIRMED THE SUBFRAME HAD COLLAPSED . THE COST TO FIX WAS PROHIBITED AND I WAS CONCERNED ABOUT THE SAFETY OF THE VEHICLE I CONTACTED FORD ABOUT THE PROBLEM AND THEY RESPONDED THAT THERE WAS NO RECALL AT THAT TIME. THE CAR REMAINED IN THE DRIVEWAY IN THE EVENT THERE WAS A RECALL ON THE VEHICLE FOR OVER ONE YEAR. I FINALLY DECIDED TO DONATE THE CAR HAVING NOT BEEN CONTACTED BY THE MANUFACTURER. I WAS CONTACTED THAT THERE WAS A RECALL IDENTIFYING THE PROBLEM IN 2011 I AM FILING THIS COMPLAINT DUE TO THE FACT THAT I WAS FINANCIALLY DISADVANTAGED BY THE DELAYS OF THE MANUFACTURER TO IDENTIFY AND NOTIFY ME OF THE RECALL IN A TIMELY FASHION. *TR

Service Brakes
Filed Jul 18, 2012NC

ABS LIGHT COMES ON AND OFF ALONG WITH OVERDRIVE LIGHT. *TR

Structure › Frame and Members
Filed Jul 17, 2012147,000 milesOH

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE CONTACT HAD THE VEHICLE REPAIRED UNDER THE RECALL. HOWEVER, THE CONTACT STATED THAT THE SUB FRAME WAS SEVERELY DAMAGED AND UNSAFE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SUB FRAME NEEDED TO BE REPLACED AND THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND THEY CONFIRMED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 147,000.

Service Brakes
Filed Jul 14, 2012109,000 milesPA

THE ABS LIGHTS STARTS TO BLINK THEN THE TRACTION CONTROL LIGHT COMES ON AND THEN THE LIGHTS ARE ON UNTIL THE VEHICLE IS SHUT OFF. *TR

Structure › Body
Filed Jul 11, 2012160,000 milesIL

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE PARKED, THE CONTACT NOTICED CORROSION WHERE THE LOWER CONTROL ARM CONNECTED TO THE FRONT SUB-FRAME. THE CONTACT STATED THAT THERE WERE CRACKS IN THE FRONT SUB-FRAME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V194000 (SUSPENSION:FRONT:CONTROL ARM) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Service Brakes
Filed Jul 9, 2012200,000 milesTX

SKIMMED TO A STOP,VEHICLES ARE DANGEROUS,BRAKES TIED UP AND WOULD NOT RESPOND TOOK IT TO HAVE IT CHECKED OUT ADVISED SYSTEM WAS GOOD,NOW I READ YOU GUYS ARE HAVING THIS PROBLEM AND IT HAPPEN TO ME,PROVING ITS A DEFECT I WANT TO BE GIVEN CREDIT FOR A NEW FORD WINDFREE. *TR

Power Train
Filed Jun 11, 2012119,000 milesFL

MY WINDSTAR SITS IN MY DRIVEWAY WITH A BAD TRANSMISSION. THE VAN ONLY HAS 119000 AND HAS BEEN ACTING UP FOR THE LAST YEAR. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Ford Windstar → · Every Windstar year → · How the figures are calculated →