HAVE A 97 FORD WINDSTAR ALL OF A SUDDEN I HAD A TIRE BLOW COMPLETELY HERE TO FIND OUT THAT THE COIL SPRING ON DRIVERS FRONT BROKE AND WENT INTO TIRE, THEN TO FIND OUT THERE WAS A RECALL 2 YEARS AGO ON IT BUT WAS NEVER NOTIFIED OF IT AND ALSO A FEW WEEKS AGO, VAN ALL OF A SUDDEN KEPT GETTING REAL HOT WITH ROLLING WHITE SMOKE JUST TO FIND OUT THAT THERE WAS PROBLEMS WITH THE HEAD GASKETS ON THESE WINDSTARS BUT YET STILL WAS NEVER NOTIFIED, THIS IS NOT RIGHT, I FEEL WE WERE CHEATED, NOW HAVE A VAN THAT SITS AND STILL OWE $10,000 ON BECAUSE I'M A FAMILY MAN OF SIX AND CANNOT AFFORD THE COST OF THESE MAJOR REPAIRS, I'M AFRAID OF WHAT MIGHT OF HAPPENED IF THIS WOULD OF BLEW WITH ALL MY FAMILY IN IT ON A HIGHWAY, IS THIS HOW THE FORD COMPANY TREATS THEIR CONSUMERS BY LYING AND DECIEVING THEM.
1997 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
COOLANT LOW ENGINE RAN WARM, NO LEAKS FOUND. FEBRUARY 2003, ENGINE WAS FILLED WITH COOLANT BECAUSE OF LEAK. STARTER BLEW AND ENGINE LOCKED UP. PH
97 WINDSTAR HAS HEAD GASKET FAILURE IM STILL PAYING ON IT PURCHADES AT AVIS FORD OF SOUTHFIELD 12 MILE TELEGRAP MI CANNOT AFFORD FIXIN IT I BELIEVE IS A MANUFACURE FAILURE AND NEED TO BE FIX DO NOT HAVE ANY SAFER TRANSPORTATION AVAILABLE AT THIS TIME PLEASE HEL US
DEFECTIVE SPEEDOMETER UNITS IN 1997 FORD WINDSTARS.I HAVE HAD MY SPEEDOMETER REPLACED 3 TIMES AND IS IN NEED OF ANOTHER. THE DEALER TOLD ME THIS HAS BEEN A PROBLEM WITH THE WINDSTARS AND THE TAURUS.YOU CAN NOT JUDGE HOW FAST YOU ARE GOING WHICH IS A SAFETY ISSUE.ESPECIALLY WHEN YOU REPLACE THE UNIT AND IT KEEPS NEEDING TO BE REPLACED.CAN IT BE RECALLED?
CONSUMER IS UNABLE TO PUT CHILD IN REAR MIDDLE SEAT. TS. *AK
SUDDEN CATASTROPHIC FAILURE OF THE TRANSMISSION ON MY 1996 WINDSTAR, 86,000 MI. PROPER MAINTENENCE HAD BEEN DONE. I SEE THERE ARE MANY COMPLAINTS HERE WITH THE SAME PROBLEM. NHTSA IT IS TIME TO STEP UP AND FORCE A RECALL. HOW LONG DO THE CONSUMERS HAVE TO BEAR THE BRUNT OF THIS OBVIOUS DEFECT. WE DON'T HAVE THE $3000 THEY WANT FOR REPAIRS. WHAT HAPPENED TO COMSUMER RIGHTS? THE WAY IT STANDS NOW I WILL NEVER BUY ANOTHER AMERCIAN CAR. IS THAT WHAT YOU WANT FOR THE ECONOMY. YOU HAVE TO HOLD CORPORATE AMERICA RESPONSIBLETOPUT OUT QUALITY VEHICLES. YOU HAVE THE POWER. DO WHAT YOU ARE THERE TO DO, PROTECT THE CONSUMER, NOT THE CORPORATE MONEY.
BLOWN HEAD GASKET ON 3.8 ENGINE ON 1997 FORD WINDSTAR, WITH ONLY 77,000 MILES. FORD WITH NOT OFFER ANY HELP. AFTER OWNING A FORD FOR PAST 28 YEARS, THIS IS THE LAST FORD PRODUCT THAT MY FAMILY WILL EVER OWN. EVER! TS
ADOLESCENT WAS CAUGHT IN SEAT BELT. IT CONTINUED TO LOCK TIGHTER AND WOULD NOT RELEASE. PARENT HAD TO STOP CAR AND CUT CHILD FREE OF BELT TO AVOID INTERNAL INJURIES. CHILD WENT INTO SHOCK AND WAS DRIVEN TO NEAREST FOR EVALUATION. NO PERMENANT INJURIES WERE NOTED AT THIS TIME. DT
CONSUMER STATES ENGINE LIGHT ILLUMINATED. TOOK TO DEALER AND THEY STATED THAT IT WAS A BLOWN HEAD GASKET. PLEASE PROVIDE ANY FURTHER INFORMATION.
THE RUMBLING/RATTLING IN THE FRONT END WHEN GOING OVER BUMPS HAS BEEN GOING ON SINCE WE BOUGHT THE CAR NEW. I TOOK IT IN TO FORD AND THEY COULD NOT FIND ANYTHING. OUR PREVIOUS WINDSTAR DID NOT DO THIS. I'M AFRAID SOMETHING IS GOING TO COME LOOSE AT HIGH SPEED.*AK
VEHICLE WAS PARKED AND KEY WAS NOT IN THE IGNITION THE CHILD WAS ABLE TO PUT VEHICLE IN DRIVE AND IT ROLLED, HIT A TREE, PROCEEDED ACROSS THE STREET INTO A UTILITY POLE, THE DEALER WAS CONTACTED AND STATED THAT THIS WAS NORMAL.*AK *NLM
ABS BRAKING LIGHT SYSTEM APPEARS ON DASHBOARD. ALSO THERE IS COOLANT MIXED IN WITH OIL INSIDE OF ENGINE. DEALERSHIP IS AWARE OF THE PROBLEMS. *AK
WHILE DRIVING, THE CONSUMER TURNED THE IGNITION OFF. UPON STARTING THE VEHICLE AGAIN, THE STARTER MADE A FUNNY NOISE. ALSO, THE THERMOSTAT WAS EXTREMELY HIGH. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER, AND THE PROBLEM WAS NOT RESOLVED. *AK THE CONSUMER STATED THAT THE RADIATOR WAS OPENED AND THE ANTI-FREEZE WAS LOW-REFILLED. THE MECHANIC THOUGHT IT WAS THE WATER PUMP. THE HEAD GASKET WAS LEAKING. *SCC
WHILE DRIVING TEMPERATURE GAUGE WILL POINT TO HOT, CAUSING TVEHICLE TO OVERHEAT. CONSUMER WILL HAVE TO PULL OVER. DEALER NOTIFIED.*AK
VEHICLE WAS LEAKING COOLANT WHILE DRIVING, VEHICLE TAKEN TO A REPAIR SHOP AND THEY INFORMED THAT VEHICLE WAS GOING INTO THE FRIST STAGE OF A BLOWN HEAD GASKET. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
SPEEDOMETER ERRATIC. WHEN DRIVING AT 55 (I THINK) THE NEEDLE BOUNCES BETWEEN 4O AND 110. PROBLEM STARTED AT AROUND 35,000, CORRECTED ITSELF FOR A WHILE AND NOW IS BACK AND MUCH WORSE. SPEEDOMETER IS USELESS. THIS IS A SAFETY HAZARD.*AK
RIGHT REAR BRAKE WOULD LOCK UP AFTER BEING PARKED. WOULD BREAK LOOSE AFTER BEING DRAGGED ON DRY PAVEMENT FOR ABOUT 20 FEET. ABS LIGHT WOULD COME ON SPORADICALLY. HAD FORD DEALER REPLACE REAR BRAKES.*AK
2 FRONT CRACKED WHEEL RIMS--RIM HAD A CRACK--TIRE STARTING HAVING SLOW LEAK---RIM WAS REPLACED
CONSUMER STATES WITH NO WARNING THE FRONT COIL SPRING SNAPPED CAUSING VEHICLE TO DROP. CAUSE UNKNOWN DEALER NOTIFIED.*JB *YH
FUEL ODOR ENTERED INTO VEHICLE. *AK THE FUEL VAPORS ENTER INTO THE PASSENGER CABIN FREQUENTLY. DEALER SAYS THERE ARE A LOT OF COMPLAINTS CONCERNING THE FUEL VAPOR ODOR AND THAT IT IS ONLY A PROBLEM IN THAT LOCALITY BECAUSE OF THE HIGH ALTITUDE. CONSUMER ONLY EXPERIENCES THIS ODOR PROBLEM IN THE SUMMER. THE SOLUTION GIVEN BY THE DEALER IS TO RUN THE AIR CONDITIONER AT MAXIMUM. *JG
HEAD GASKET BLEW OUT AT 68000 MILES.*AK
AT 60000 MILES SPEEDOMETER MALFUNCTIONED, AND CONSUMER COULD NO LONGER READ THE SPEED ON VEHICLE. DEALER REPLACED SPEEDOMETER CABLE. *AK *TT
MY ANTI LOCK LIGHT STAYS ON BRAKE LIGHT INDICATOR STAYS ON AFTER I COME TO A HAULT FOR THE FIRST TIME OUT FOR THE DAY. BUT I THOUGHT IT WAS FROM THE BRAKE DRUMS CRUSHING MY BRAKE PAD I HAD TO REPLACE ONE AT A TIME.BUT THE IN ONE MONTH MY REAR RIM CRACKS LEAKING AIR THEN FRONT RIM DOES SAME THING IN SAME MONTH DEALER SAY WE CA SCEDUEL YOU AN APPOINTMENT AT YOUR COST. THANKS YOU FORD FOR A FINE RESPONSE. *AK
FROM 12,000 MILES TO PRESENT MILEAGE, THE VEHICLE HAD THREE TRANSMISSIONS REPLACED WITHIN FIVE YEARS, AND THE PROBLEM IS REOCCURRING. DEALER NOTIFIED. *AK THE DRIVER SIDE FRONT COIL SPRING HAD BROKEN. (RECALLED IN NOVEMBER/NHTSA#01I00700)-WAS CHECKED. THE MECHANICS HAD PLACED A PLASTIC SLEEVE OVER COILS, AND THE SPRING HAD BROKEN THROUGH AND PUNCTURED THE TIRE AT 5 MPH. THE OVERDRIVE AND ENGINE LIGHT HAD COME ON. THE MECHANICS SAID THAT SOMETHING INSIDE OF THE TRANSMISSION WAS BAD. *SCC
WHEN DOORS WERE SHUT/ ENGINE OFF, INTERIOR LIGHTS STAYED ON. DEALER DETERMINED A SHORT IN LEFT FRONT DOOR. *AK
CONSUMER STATES THE SPEEDOMETER IS INOPERATIVE.*JB
CONSUMER STATES HEAD GASKET BLEW, CONSISTENT WITH HISTORICAL PROBLEM ON THIS ENGINE, DEALER INITIALLY PAID ONE HALF OF REPAIR DUE TO HISTORY. *AK *YD
WHILE DRIVING SPEEDOMETER SUDDENLY STARTED TO READ THE WRONG SPEED. CONSUMER STATED IT BOUNCED ALL OVER THE PLACE. AT TIMES CONSUMER DID NOT KNOW EXACTLY WHAT SPEED SHE WAS TRAVELING. *AK CONSUMER STATES THAT THE PROBLEM WAS SOLVED BUT SHE WAS OVERCHARGED. *YH
RIGHT FRONT RIM CRACKED, CAUSING TIRE TO LOSE AIR. PLEASE PROVIDE FURTHER INFORMATION. *AK
TRACKING SYSTEM LIGHT COMES ON WITHOUT PRIOR WARNING. AND BRAKES ARE NOT OPERABLE. LIGHT ON THE INSIDE COMES ON INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM.*AK
HOLLOW STABILIZER BAR FRACTURED JUST OUTSIDE OF RIGHT STABILIZER BAR MOUNT, BROKEN END OF BAR AND CONNECTING PIECE LEFT HANGING NEXT TO RIGHT TIRE. RESULTED IN POOR HANDLING & SEVERE REACTION TO CROSS WINDS AT HIGHWAY SPEEDS.*AK
VEHICLE WAS SERVICED FOR RECALL CAMPAIGN 01V199000 WHERE DEALERSHIPINSTALLED PROTECTIVE SHIELDS AROUND FRONT COIL SPRINGS TO PREVENT CORROSION. HOWEVER, WHEN HE ATTEMPTED TO USE SNOW CHAINS FOR USE IN INCLEMENT WEATHER, THE SNOW CABLE ON THE RIGHT/FRONT WHEEL MADE CONTACT WITH THE PROTECTIVE SHIELD AND CAUSED SHIELD TO SHEAR OFF. APPROXIMATE DISTANCE BETWEEN TIRE WITHOUT CHAIN AND PROTECTIVE SHIELD WAS 1/4 OF AN INCH. THIS INCIDENT OCCURRED WHILE TRAVELING APPROXIMATELY 25 TO 30 MPH IN SNOW. THE PART IS AVAILABLE FOR INSPECTION. *AK CONSUMER FEELS THAT THE DEALER NEEDS TO WARN CONSUMERS OF THIS WHEN RECALL REPAIRS ARE MADE. *JB
WHILE DRIVING IN TRAFFIC FRONT COIL SPRING BROKE.*AK CONSUMER STATED THAT MANUFACTURER PAID FOR THE REPAIRS.*SLC
SPEEDOMETER STARTED TWITCHING VERY LITTLE AT ABOUT 34,000 MILES. THOUGHT NOTHING OF IT BECAUSE IT WAS SO SMALL. AFTER WARRANTY WAS OVER IT WOULD SWING WILDLY FROM 50 TO 110 MPH. ALSO MAKES A GRUMBLING SOUND. UNABLE TO DETERMINE SPEED . DEALER IS REPLACING SPEEDOMETER FOR @$600.00 AT THIS TIME. EDMUNDS AND OTHER CAR SITES HAVE LOTS OF COMPLAINTS JUST LIKE MINE. DEALER SAID THEY KNOW JUST HOW TO TROUBLESHOOT THIS PROBLEM...MUST BE LOTS OF EXPERIENCE. IF THIS IS HOW THEY BUILD THESE AND CHARGE ME A TON TO FIX THE DEFECTIVE EQUIPMENT, I WILL BE LLOKING FOR A HONDA OR TOYOTA NEXT. SEEMS LIKE A SAFETY ISSUE WHEN YOU DO NOT KNOW HOW FAST YOU ARE GOING...BEEN USING THE TACH FOR A LONG TIME MYSELF.*AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
WHILE COMING TO A STOP VEHICLE BEHIND CONSUMER RAN INTO CONSUMER'S VEHICLE, AND AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE MORE INFORMATION. *AK
PASSENGER SIDE REAR BRAKE DRUM CRACKED BUT WAS NOT NOTICED IMMEDIATELY. WHEN IT WAS REPAIRED, THERE WAS SEVERE DAMAGE TO ALL COMPONENTS WITHIN THE DRUM. IT SEEMS VERY UNUSUAL THAT THIS HAPPENED, ESPECIALLY CONSIDERING THE LOW MILEAGE OF THE VEHICLE. THIS IS ONE OF NUMEROUS FAILURES THIS VEHICLE HAS HAD IN THE LAST 6 MONTHS. I HAD THE DRIVER FRONT COIL SPRING BREAK, BUT IT WAS EVENTUALLY RECALLED. BASED ON THE COMPLAINTS ABOUT THIS VEHICLE IN YOUR DATABASE, I FEEL THIS VEHICLE IS VERY UNSAFE, AND NOT RELIABLE. FORD HAS HAD MANY RECALLS FOR VARIOUS VEHICLES IN THE PAST 2 TO 3 MONTHS.*AK
WE WERE DRIVING ON THE INTERSTATE AT 70 MPH WITH THE CRUISE CONTROL ON. WITHOUT ANY WARNING, THE VAN WENT OUT OF GEAR , THE ENGINE REVVED UP, AND ALL ACCELERATION STOPPED. WE PULLED OFF THE ROAD AND TRIED TO GET THE VAN TO GO BACK INTO GEAR - ANY GEAR - AND IT WOULDN'T. THERE WAS NO WARNING OF A PROBLEM - NO NOISES OR LEAKAGE OF FLUID OR ANYTHING UNUSUAL.
WE HAVE A BLOWN HEAD GASKET AT 115,000 MILES EVEN THOUGH WE HAD THE VAN TO THE DEALERSHIP SEVERAL TIMES WHEN IT WAS UNDER WARRANTY WITH CONCERNS THAT THE HEAD GASKETS WERE BLOWN. THEY BLEW US OFF LIKE WE WERE IDIOTS!! WE HAD TO HAVE THE DOOR WINDOWS REPAIRED BECAUSE THEY WERE INSTALLED INCORRECTLY, THE LATCH ASSEMBLY ON THE HATCH BROKE WE TOOK IT IN AND HAD REPAIRED THEN APPROXIMATELY 1YEAR LATER IT BROKE AGAIN! OF COURSE THAT TIME IT WAS NOT COVERED BECAUSE WE WERE UNDER THE EXTENDED WARRANTY AND THEY REFUSED TO REPLACE THE LATCH, INSTEAD THEY WANTED ME TO PAY $250 TO REPLACE A PIECE OF PLASTIC THAT COULD NOT BE PURCHASED SEPERATELY! THE REAR WINDSHIELD WIPER QUIT WORKING. WE ALSO HAVE TO PERIODICALLY SCRAPE AND CLEAN THE SENSOR FOR THE SLIDING DOOR OTHERWISE IT WILL NOT STOP DINGING. THE DRIVER SIDE MIRROR CRACKED THE FIRST WINTER, IT WAS REPLACED AND THE REPLACEMENT CRACKED THE NEXT WINTER. RIGHT NOW THIS VAN IS NOT RUNNING AND WE HAD TO HAVE THE HEAD PRESSURE CHECKED AND RESURFACED, WILL HAVE TO REPLACE THE HEAD GASKETS, ETC... IF WE ARE LUCKY WE WILL HAVE A VAN THAT RUNS IF NOT WE WILL HAVE TO REPLACE THE ENGINE WHICH WILL BE AROUND $4500 OR MORE. WE HAVE ALREADY SPENT SEVERAL HUNDRED. I FEEL FORD SHOULD BE PAYING FOR THESE SERVICES ESPECIALLY SINCE WE TOOK THIS VAN TO THE DEALER SEVERAL TIMES AND WERE TOLD THERE WAS NOTHING WRONG EXCEPT WE NEEDED TO REPLACE OUR O2 SENSORS!! FORD IS JUNK!!!
THE FLOOR ON THE PASSENGER SIDE OF THE VEHICLE IS DAMP / WET DURING THE OCCASION WHEN THE AIR CONDITION SYSYTEN IS TURNED ON. WHAT I FIND MORE DISTURBING IS THAT I TOOK THIS VEHICLE FOR REPAIR ON 5 SEPARATE TIMES TO THE SAME MAROONE FORD SERVICE STATION FOR REPAIR AND THE FINAL CONCLUSION IS THAT THEY DO NOT KNOW WHAT IS THE ORIGIN OF THIS PROBLEM. IN OTHER WORD - THEY CAN'T FIX IT. ON THEIR FIRST INSPECTION OF THE VEHECLE ON 08/21/01 THEY THOUGHT THAT THE VEHICLE NEEDED DRIVER'S SIDE WEATHERSTRIP , THEREFORE THEY REPLACED THE WEATHERSTRIP AT A COST OF $363.62. SOON AFTERWARDS, I'VE NOTICED THAT THE FLOOR AT THE DRIVER'S SIDE IS STILL WET. TO MAKE A LONG STORY SHORT, I'VE TAKEN THIS VEHICLE 5 TIMES TO THAT SAME FORD AUTHORIZED SERVICE STATION AND I CONTINUE TO HAVE THIS PROBLEM. I'VE BEEN CHARGED FOR AN UNNECESSARY REPAIR AND I WANT THE VEHICLE REPAIRED PROPERLY. THE FORD AUTHORIZED DEALER IS: MAROONE FORD OF MIAMI. 16800 NW 57TH AVE, MIAMI FLORIDA 33015 TEL: 305-557-5580 EXT 318 (AGUSTINE FALCON) CELL:305-216-7830. YOUR HELP AND FEEDBACK IS MUCH APPRECIATED.*AK
MY WIFE, MELISSA HAS BEEN FOLLOWING THIS PROBLEM FOR OVER A YEAR AND A HALF, SHE HAS BEEN TOLD BY THE MECHANIC AT CAMPUS FORD THAT THERE HAS BEEN PROBLEMS WITH THE FRONT END SUSPENSION ON FOR WINDSTAR'S, HE STOPPED SHORT OF SAYING ANYMORE. OUR CAR HAS BEEN IN THE SERVICE DEPT AT THIS DEALERSHIP ON AND OFF FOR THE LAST YEAR AND A HALF. WE KEEP HAVING DIFFERENT STORIES TOLD TO US, AND TOLD THAT THE PROBLEM DOESNOT EXIST..WELL WE JUST PAID 350.00 DOLLARS FOR NEW WELDING ON THE FRONT SUSPENSION, WE HAVE HAD THE STRUTS REPLACED AND A SPRING REPLACED, WE ALSO HAD UNUSUAL TIRE WARE ON THE RT PASSENGER SIDE AND THE TIRE REPLACED. WE ARE WORRIED ABOUT THIS PROBLEM, WE HAVE TWO CHILDREN AND MY WIFE IS A VISITING NURSE AND DRIVES ALOT, THE DEALERSHIP IS POO-POOING HER OFF LIKE SHE IS A NOBODY...PLEASE HELP US. *AK
LEFT FRONT COIL SPRING BURST, CUASING TIRE TO BLOWOUT. HAD TIRE REPLACED. WAS DRIVING WITH REPLACED TIRE ON, AND STARTED HEARING RATTLING. TOOK BACK TO DEALER, AND WAS INFORMED BY MECHANIC THAT WELDS ON RIGHT SIDE HAD BROKEN AND NEEDED REWELDING.*AK
ENGINE CHECK LIGHT, ABS AND TRAC OFF LIGHTS STARTED FLASHING AT 78,000 MILES. CAR HAS FAILED 4 TIMES. REPEATED TRIPS TO SERVICE CENTER, TUNE-UP TWICE, NEW BATTERY, NEW FUEL PUMP. APPROX. $1500 PAID SO FAR, CAR CONTINUES TO FAIL WHILE DRIVING. FORD MOTOR CO.
WE BELIEVE THE SHEER NUMBER OF DEFECT ON THIS CAR IS UNBELIEVABLE. WE PURCHASED IT USED FROM MY PARENTS. TOTAL COST OF NON "WEAR AND TEAR" REPAIRS IS AROUND $5000. THIS IS OVER 25% OF THE VEHICLES ORIGINAL VALUE, AND OVER 50% OF THE VALUE AT TIME OF PURCHASE. WHILE NO ACCIDENTS HAVE OCCURRED, WE BELIEVE FORD SHOULD TAKE RESPONSIBILITY FOR A BAD PRODUCT. *AK
RIGHT COIL SPRING BREAKAGE FOR NO APPARENT REASON.*AK
PURCHASED VEHICLE USED FROM DEALER WHO STATED VEHICLE PURCHASED NEW THERE. DUE TO LG NUMBER OF SAME TYPE OF ENGINE DEFECTS IN THIS VEHICLE WOULD LIKE TO KNOW IF THIS VEHICLE WAS INCLUDED IN RECALL IN 1998 AND NEVER REPAIRED.OR IF DEALER PREVIOUSLY REPAIRED VEHICLE AND RESOLD IT. I HAVE READ SEVERAL OTHER LISTINGS ON THIS WEBSITE AND THE PROBLEMS WE ARE EXPERIENCING WITH THIS VEHICLE ARE IDENTICAL TO THOSE LISTED. IF THIS IS A POORLY MADE COMPONENT AMENDS SHOULD BE MADE. ESTIMATED REPAIR COSTS TO MY VEHICLE AT THIS TIME STAND AT $2300.00. THIS IS AN EXTRORDINARY AMOUNT OF MONEY TO PAY FOR A MANUFACTURER DEFECT. WE WERE TOLD THE HEAD GASKETS NEEDED TO BE REPLACE AND POSSIBLE THE HEAD WAS CRACKED. WE ARE GETTING A CHECK ENGINE LIGHT AND WHITE SMOKE FROM THE TAILPIPE AS WELL AS ANTIFREEZE ODOR AND EVAPORATION THE ENGINE IS RUNNING HOT AND WE HAVE HAD NO PRIOR PROBLEM WITH OVERHEATING I AM AT MY WITS END ABOUT WHAT TO DO WITH SO MANY PEOPLE SEEMINGLY AFFECTED BY THIS 3.8L ENGINE PROBLEM WHY IS FORD NOT STEPPING UP???Z*AK
A SMALL CHILD ACCIDENTALLY HIT GEAR BOX AND VEHICLE CAME OUT OF GEAR. CONSUMER FELTIT SHOULD NOT BE THIS EASY FOR VEHICLETO COME OUT OF GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
LOWEREING OF THE PASSENGER WINDOW CAUSED DOOR TO UNLOCK AND OPEN WHILE TRAVELING - RECALL 01S19 WAS PERFORMED DURING REPAIR OF THE WINDOW - COIL SPRING SHIELDS COLLIDE WITH INNER STRUT TOWER - POSSIBLY 2 INCHES OF TRAVEL IN SUSPENSION - VEHICLE BOTTOMS OUT - DEALER IS NOT ACCOMODATING - MORE TO THIS STORY!
COMPLETE TRANSMISSION FAILURE COST $2,000 TO REPAIR.*AK
LEFT COIL SPRING CAME UNDONE WITHOUT WARNING AND BLEWUP TIRE WHILE DRIVING.. RIGHT COIL SPRING CAME UNDONE WITHOUT WARNING AND CAR HAD TO BE TOWED.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Ford Windstar → · Every Windstar year → · How the figures are calculated →