MY WINDSAR WHILE SITTING IN THE DRIVEWAY FOR 34 HOURS SUDDENLY HAD ITS FRONT COIL SPRING SNAP. HAD I BEEN DRIVING THIS VAN I AM SURE IT WOULD HAVE DISTROYED THE TIRE. MY INDEPENDENT MECHANIC TOLD ME HE HAS HAD FIVE WINDSTARS THIS YEAR WITH THE SAME PROBLEM.*AK
1997 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
WHEN DRIVING SLOWLY IN TRAFFIC FRONT COIL SPRING BROKE WHICH COULD HAVE RESULTED IN TIRE DEFLATING. PLEASE GIVE ANY FURTHER DETAILS. *AK
THIS CAR HAD A BLOWN HEAD GASKET AFTER ONLY 80000 MILES. IT IS A 3.8 L ENGINE THAT HAS A HISTORY OF FAILURES. HOW LONG CAN FORD CONTINUE SELLING THIS JUNK? IT SEEMS TO BE GOING ON FOREVER. *AK
WHILE VEHICLE WAS PARKED INSPECTED AND FOUND OUT THAT SUSPENSION COILSPRING WAS BROKEN WITHOUT A WARNING OF PROBLEM.*AK
FRONT LEFT COIL SPRING BROKE IN HALF, CAUSING LEFT SIDE OF VEHICLE TO FALL. PLEASE GIVE ANY FURTHER DETAILS.*AK
ERRATIC OPERATION OF SPEEDOMETER, COMMENCED TO JUMP BACK AND FORTH WHILE DRIVING AT 40 MPH OR MORE. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF ITS WARRANTY. NOT COVERED UNDER A RECALL, AND NOTHING WOULD BE DONE UNLESS COST GO TO CONSUMER. PLEASE PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
SPEEDOMETER BROKE, AND CONSUMER COULD NOT TELL HOW FAST VEHICLE WAS TRAVELING. IT HAS BEEN DOING THIS FOR A WHILE.*AK
LEFT SIDE TIE ROD BROKE WHILE DRIVING AT 50 MPH. VEHICLE TAKEN TO DEALER FOR REPAIRS, ALSO, SUSPENSION JOINTS NEEDED TO BE WELDED. PLEASE PROVIDE ANY FURTHER DETAILS ON THIS MATTER . *AK
BRAKE PADS TWICE AND THE BRAKE ROTORS ONCE NEEDED TO BE REPLACED. ABS LIGHT AND PARKING BRAKE LIGHT IN THE DASH BEGAN TO FLASH ON AND OFF. CURRENTLY, THEY ARE STAYING ON IN VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENT. *AK
EA 00 027/SUSPENSION COIL SPRING BREAKAGE: A RIGHT FRONT COIL SPRING BROKE WHILE PARKED IN DRIVEWAY. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVER UNDER A RECALL. PLEASE PROVIDE ANY FURTHER DETAILS ON THIS MATTER . *AK
EMERGENCY PARKING BRAKE WILL NOT ENGAGE WHICH CAUSES VEHICLE TO MOVE FORWARD WHEN PARKED ON AN INCLINE. PLEASE GIVE ANY FURTHER DETAILS.*AK
SPEEDOMETER SPEED INDICATOR JUMPS UP AND DOWN, UNIT BUZZES. *AK
BACKING UP IN DRIVE WAY, FRONT PASSENGER SIDE FELL TO THE GROUND/TIRE WAS RIPPED APART ON THE INSIDEOF TIRE WALL/SPRING COIL BROKE/CALLED TOW TRUCK/DEALER SAID COIL SPRING BROKE/REPLACED COIL SPRING/ THEY HAD FAILED TO REPLACED THE DRIVER SIDE COIL/ I THOUGHT THIS WAS VERY IRRESPONSIBLE/COULD HAVE THE SAME HAZARDOUS POTENTIAL TO BREAK.*AK (DOT NUMBER: 4BM3DDER TIRESIZE: P215/70R15)
ERRATIC SPEEDOMETER (EG SPEEDOMETER MOVING TO 80 WHILE VEHICLE PARKED). *AK
IN COLD WEATHER CONDITIONS INSIDE OF WINDOWS BECOMES EXTREMELY FOGGED, CANNOT BE DEFROSTED, CAUSING POOR VISIBILITY. PLEASE GIVE ANY FURTHER DETAILS.*AK
VEHICLE SURGES FOWARD WHILE DRIVING, AND AT THE SAME IT WILL SPUTTER AND STALL OUT. ENGINE CHECK LIGHT COMES ON , CAUSE IS UNKNOWN.*AK
WHILE DRIVING 50 MPH, VAN HIT A POT HOLE, WHICH CAUSED THE FUEL TANK TO CRACK, FUEL TANK WILL HAVE TO BE REPLACED. CJ
CONSUMER WAS TRAVELING 75MPH AND FRONT COIL SPRING ON DRIVER'S SIDE BROKE PUNCTURED TIRE. VEHICLE WAS KEPT IN CONTROL. FORD DEALER HAD HEARD NOTHING ABOUT THIS, AND WOULDN'T STAND BEHIND PROBLEM.*AK TIRE WAS REPLACED ON WARRANTY AND THE STRUT WAS REPLACED BY THE DEALER. *YH
MECHANIC STATES THAT VEHICLE HAS A HISTORY OF HEAD GASKET FAILURES IN PREVOIUS YEARS. *AK
CONSUMER CAN HEAR A CRICKLING NOISE. CONSUMER HEARD ABOUT AN INVESTIGATION OF SUSPENSION AND FEARED IT MAY BREAK AND PUNCTURE A TIRE.*AK
WHILE TRAVELLING AT SPEED OF 55 MPH, SPEEDOMETER STARTED CHATTERING ERRATICALLY AND FLUCTUATING FROM 55-90, THEN STOPPED AND INDICATED CORRECTLY. PROBLEM HAS SINCE SHOWN UP CONSTANTLY AND WILL NOT INDICATE CORRECTLY ABOVE 40 MPH EVERY TIME. CRUISE CONTROL HOLDS AT CONSTANT SPEED (BY TACH RPM). DEALER HAS BEEN CONTACTED AND I WAS TOLD THAT THE PROBLEM WOULD REQUIRE REPLACEMENT OF SPEEDOMETER AT COST OF $550 PARTS + LABOR -- OR -- THE SPEEDOMETER CAN BE REFURBISHED, REQUIRING THE VAN TO BE KEPT AT THE DEALER FOR UP TO 2 WEEKS AT A COST OF $260 PARTS + LABOR. *AK
SPEEDOMETER GOES FROM 15 TO 80 AND STAYS AT A HIGH SPEED. MY MECHANIC HAS STATED THIS IS A EXPENSIVE PART AND FORD IS AWARE THEY ARE HAVING A PROBLEM. HE HIMSELF HAS SENT MANY CUSTOMER BACK TO THE DEALERS TO HAVE THE SPEEDOMETER REPLACED. *AK
HAD SHACKING PROBLEM RIGHT AFTER PURCHASED AND DID NOT GET ANY SATISFACTION FROM DEALER. NOW THE FRONT SUSPENSION WENT OUT AND 2S ETS OF BALL JOINTS, AND DID NOT HAVE THE VAN SINCE JULY OF THIS YEAR. PLEASE CALL ME AT 920-899-9650 WE HAVE PUT ALOT OF MONEY INTO THIS VAN AND THEY ARE ASKING FOR MORE TO FIX OTHER ITEMS IN THE SUSPENSION. IS THEIR ANY RECALLS?
TRANSMISSION FAILED, AT THE TIME OF REPAIR THEY FOUND THAT THE FRAME WAS BROKEN, THE VAN WAS PURCHASED FROM THEM 6 MONTHS PRIOR TO THE FAILURE AND THEY ACCUSED ME OF HITTING A BUMP AND MAKING THE FRAME BREAK. I PERSONALLY DO NOT REMEMBER HITTING ANYTHING IN THE VAN I DRIVE IT TO AN FROM WORK. IF A BUMP SMALL ENOUGH NOT TO RECALL WILL BREAK THE FRAME WOULD THAT MEAN THE FRAME IS DEFECTED? I PERSONALLY FEEL THAT I PURCHASED THE VAN WITH A BROKEN FRAME AND DRIVING IT FOR SIX MONTHS IN THAT CONDITION COULD OF CAUSED MY TRANSMISSION TO FAIL. I WOULD LIKE TO GET MORE INFORMATION ABOUT THIS AND SEE IF THERE IS ANYWAY OF BEING REIMBURSED OF THIS INCIDENT. I FEEL THE VAN SHOULD BE CONSIDERED A LEMON IF IT WAS SOLD WITH A BROKEN FRAME. IF I HIT A BUMP HARD ENOUGH TO BREAK THE FRAME SHOULDN'T THE AIRBAGS EJECT? ARE THEY DEFECTIVE TOO? I'VE DISCUSSED THIS WITH CHARRAP FORD AND THEY DID REDUCE THE PRICE OF THE VAN REPAIRS BUT HAVE NO EXPLANATION OF THE BROKEN FRAME OR THE TRANSMISSION. I TRADED IN AN 89 AEROSTAR WHICH DIDN'T GIVE ME HALF THE PROBLEMS THIS 97 WINDSTAR IS . I WOULD LIKE SOMEONE TO INVESTIGATE THIS AND PLEASE CONTACT ME. THANKS! VICKI DANLEY
REPAIR PART COST IN EXCESS OF $450 (WITH LABOR). LOSS OF SPEEDOMETER DEEMED SAFETY RELATED ISSUE AS SPEED COULD NOT BE ACCURATELY DETERMINED.
MY TIRE PROBLEMS WERE REPORTED TO FIRESTONE AND THEIR RESPONSE WAS TO BLAME LOW AIR PRESSURE OR NOT TO RESPOND AT ALL I HAVE REPLACED ALL THE FIRESTONE TIRES ON MY MOTORHOME WITH ANOTHER BRAND, OUT OF 8 TIRES, FIVE CAME APART, I WOULD SUGGEST ANYONE WITH A FIRESTONE TIRE PROBLEM, TRY A DIFFERENT BRAND( DOT NUMBER: TIRE SIZE: 225/75/16 )
WHILE VEHICLE WAS PARKED IN DRIVEWAY CONSUMER HEARD A LOUD NOISE. THEN TOOK VEHICLE TO A TECHNICIAN. HE TOLD CONSUMER THAT IT WAS LEFT FRONT COIL SPRING THAT BROKE. *AK
INSIDE SLIDE DOOR LOCK IS BROKEN. DEALER HAS BEEN NOTIFIED.*AK SPEDOMETER HEAD BROKE. *YH
THE CONSUMER WAS TRAVELING ABOUT 35MPH ON THE HIGHWAY AND NOTICED THAT PASSENGER'S REAR STARTED TO SWERVE INTO THE OPPOSITE DIRECTION. CONSUMER PULLED OVER ONTO THE SHOULDERS AND CALLED A TOW TRUCK.*AK
WHILE DRIVING FRONT END COIL SPRING BROKE, CONSUMR LOST CONTROL AND ALMOST HIT TWO CARS.*AK
WHILE DRIVING SPEEDODOMETER FLOATS AND MAKES A CLICKING SOUND, READING 30 MILES HIGHER THAN WHAT THE VEHICLE IS REALLY DOING. DEALER HAS BEEN CONTACTED.*AK
FRONT PASSENGER-SIDE COIL SPRING FAILED BY SHEARING, CAUSING TIRE TO PUNCTURE WHILE CAR WAS PARKED. IF CAR HAD BEEN MOVING, THE FAILURE WOULD HAVE CAUSED A POTENTIALLY SERIOUS ACCIDENT. *AK
WHILE VEHICLE WAS PARKED IN DRIVEWAY ALL OF A SUDDEN HEARD A LOUD NOISE. LATER ON, NOTICED LOSS OF STEERING. VEHICLE TOWED TO DEALER. DEALER INFORMED CONSUMER THAT THE PROBLEM WAS DUE TO FRONT COIL SPRING FAILURE. OWNER SEEKS REIMBURSEMENT FOR REPAIRS. *AK *ML
FRONT DRIVERSIDE TIRE WENT FLAT, FRONT SUSPENSION SPRING HAD BROKEN IN TWO PIECES AND PUNCTURED A HOLE IN THE SIDEWALL OF THE TIRE.
VAN LOST POWER ON ACCELERATION AND STOPPED. THE FRONT DRIVE WHEELS LOCKED-UP. DEALER DETERMINED PLANETARY GEAR IN TRANSMISSION BLEW. MANUFACTURER PAID FOR THE OUT OF WARRANTY (BY 4 MONTHS) REPAIRS. NOTE FORD HAS HISTORY OF PLANETARY GEAR FAILING (MY 91 TAURUS). *AK
RIGHT SIDE BRAKES MAKE INTERMITTENT RUMBLING NOISE, DEALER UNABLE TO DETERMINE THE CAUSE. NLM
HAD A BLOWN HEAD GASKET AT 27,888 MILES, AND ALSO AFTER THAT THEY HAD TO REPLACE THE ENTIRE ENGINE. I ALSO FOUND A BEER CAN SMASHED BETWEEN MY SPARE TIRE AND THE FRAME OF MY VAN. THIS IS THAT WAY IT CAME FROM THE FACTORY. WHAT KIND OF QUALITY IS THIS. ARE PEOPLE DRINKING ALCHOHOL WHILE WORKING ON ASSEMBLING MY VAN. NOW I STUCK WITH THIS SORRY FORD PRODUCT. THEY NEED TO BUY MY VAN BACK AND REPLACE WITH A NEW ONE. *AK
BROUGHT VAN IN FIRST TIME AND GOT CHARGED $132.00 FOR THEM TO TELL ME NOTHING IS WRONG,PROBLEM KEEPS HAPPENING WHEN DRIVING . FORD WANT ME TO RETURN IT WHEN IT HAPPENS AND CANNOT DO THIS. ITERIOR LIGHTS STAY ON. I HAVE AN EXTENDED WARRANTY ON THE VEHICLE. I DON'T WANT TO GET STRIANDED WITH MY 3 CHILDREN. *AK
SPEEDOMETER BOUNCES AND BUZZES IN DASH EST. REPAIR COST $350. *AK
TRANSMISSION FAILED. YH
SPEEDOMETER BOUNCES AND OR REGISTERS INCORRECT SPEED, DEALER SAYS SPEEDOMETER HEAD IS DEFECTIVE, ESTIMATES REPAIRS AT $350. AFTER RESEARCHING NHTSA, I FIND OTHERS WITH THE SAME PROBLEM. A VEHICLE THIS NEW SHOULD NOT EXPERIANCE A PROBLEM LIKE THIS. PLEASE HELP. THANK YOU. *AK
VAN LOST POWER AND STALLED. TOOK TO SERVICE CENTER AND WAS FOUND TO HAVE MAIN BEARING SPUN AND CRACKED BLOCK. SINCE WARRANTY WAS OVER ON MILEAGE, NEITHER THE DEALER NOR FORD MOTOR COMPANY WILL WARRANTY OR EVEN LOOK AT IT. WAS TOLD IT WAS "LACK OF MAINTENANCE" THAT CAUSED PROBLEM. *AK
I AM CONCERNED ABOUT THE WARNING LIGHTS ON THE DASHBOARD. WHEN DRIVING THIS VEHICLE THE ABS BRAKE LIGHT ALONG WITH THE EMERGENCY BRAKE STAY LIT WHILE DRIVING AND WHEN THE VEHICLE IS BEING USED. IT ALSO SEEMS THAT THE DOOR AJAR BUZZER TENDS TO KEEP SOUNDING WHILE DRIVING. THIS IS A HINDRANCE WHILE DRIVING.
SPEEDOMETER ASSEMBLY FAILED. MJS
AT HIGHWAY SPEEDS VEHICLE VIBRATES. DEALER HAS INSPECTED THE VEHICLE AND HAS NOT CORRECTED THE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED. *AK
THE CHECK ENGINE LIGHT ILLUMINATES INTERMITTENTLY, POSSIBLE ENGINE FAILURE. NLM
VEHICLE MAKING A POPPING NOISE THROUGOUT THE FRAME. NLM
NO SUMMARY
ABS BRAKE LIGHT ILLUMINATES FOR NO APPARENT REASON. MJS
WHILE DRIVING VEHICLE, NOTICED THE INDICATOR GAUGE FOR THE SPEEDOMETER FAILS TO REGISTER SPEED OF VEHICLE. THE INDICATOR NEEDLE KEPT BOUNCING UP & DOWN. WAS NOT STEADY. TAKEN VEHICLE TO MECHANIC FOR NOISE IN DASHBOARD. MJS *SLC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Ford Windstar → · Every Windstar year → · How the figures are calculated →