What owners reported
Newest filingsFuel/Propulsion System
Filed May 10, 2026IL
Cylinder two misfire. Replaced coil pack, wires and all spark plugs. Problem reoccurring.
Service BrakesCrash
Filed Dec 10, 2025NJ
Backing out of parking space resulting to damage to both vehicles . Brake\gas pedals. Position of driver ( body turned) relative to pedals while backing car can allow drivers foot to be in contact with both pedals. Increased pressure on the brake can allow increased pressure on the gas pedal allowing the vehicle to continue in a reversed direction . Can strike a person or object resulting in injury or damage. Subject car is a station wagon and appears to have lower seating \configuration than a sedan .
Service Brakes
Filed Dec 11, 2020MI
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE BRAKE LIGHT STARTED TO FLASH WHILE DRIVING HOWEVER, THERE WAS NO BRAKE MALFUNCTION. THE VEHICLE WAS TAKEN TO AUBURN AUTOMOTIVE (500 S. OPDYKE RD, WATERFORD, MI 48328, (248) 332-9300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS EXTREMELY RUSTED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF
Suspension
Filed Jun 15, 202060,000 milesNJ
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT AND REAR DRIVER'S SIDE COIL SPRINGS FRACTURED. THE CONTACT DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACT NOR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Visibility › Windshield
Filed Jul 18, 2019129,000 milesGA
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE'S WINDSHIELD WAS LOOSENING ON THE UPPER PASSENGER SIDE. THE CONTACT NOTICED THAT THE WINDSHIELD WAS COMING OUT OF THE MOLDING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 129,000.
Air Bags
Filed Feb 1, 2019AZ
TAKATA RECALL: I BOUGHT A CAR FROM A MAN LESS THAN 5 MONTHS AGO AND I SLOWLY STARTED TO NOTICE SOME THINGS. I STARTED OUT WITH 3 WINDOWS WORKING INSTEAD OF FOUR WHICH I WAS NOT TOLD. MY DRIVER SIDE WINDOW DOESN'T EVEN WORK AND IT STOPPED ABOUT A MOTH AGO. A WEEK BEFORE THAT MY AIRBAG LIGHT COMES ON, MY BROTHER WAS ACTUALLLY THE ONE DRIVING WHEN THAT HAPPENED. ALSO, I FOUND OUT THAT I HAD THE WRONG BATTERY IN THE CAR SO I DON'T KNOW WHAT OTHER DAMAGE THAT HAS DONE. PLEASE CONTACT ME FOR MORE INFORMATION.
Vehicle Speed ControlCrash
Filed Sep 28, 2018126,139 milesCA
ON 14 OCT 2017, THE SUBJECT VEHICLE HAD JUST BEEN SERVICED. ON THE DRIVE HOME, THE THROTTLE CABLE BECAME STUCK CAUSING THE CAR TO NOT STOP ACCELERATING. THE DRIVER WAS ABLE TO EXIT THE HIGHWAY AND STOPPED THE CAR BY CRASHING INTO A DUMPSTER/FENCE AT A SERVICE STATION.
Latches/Locks/Linkages › Doors › Latch
Filed Aug 6, 2018110,000 milesWI
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN THE DOORS WERE NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 110,000. *DT *TR
Suspension
Filed Mar 4, 201862,000 milesOH
FRONT PASSENGER COIL SPRING BROKE CAUSING A BLOWOUT ON THE TIRE IN MOTION ON A CITY STREET
Vehicle Speed Control
Filed Feb 17, 2018236,000 milesKS
DRIVING AT A SPEED OF ABOUT 25 MPH ,MY CAR SUDDENLY REVVED UP AND SPED UP WITHOUT MY PRESSING THE GAS. I NEARLY REAR-ENDED A CAR IN FRONT OF ME. I PRESSED ON MY BRAKE AS HARD AS I COULD BUT IT DID NOT HELP MUCH .I DOWNSHIFTED TO 3RD GEAR BUT STILL NOT MUCH HELP. FINALLY IT RETURNED TO NORMAL SPEED. I WAS TOO SCARED AND DID NOT SEE HOW HIGH THE RPMS WENT.
Service Brakes
Filed Feb 1, 2018146,000 milesCA
MY 2002 FORD TAURUS SUDDENLY WOULD NOT SHIFT OUT OF PARK. MY BACK DRIVER SIDE BRAKE LIGHT WON'T WORK. I LOOK IT UP AND SAW A RECALL BUT WHEN I CALLED THE DEALERSHIP THEY SAID THERE WASN'T A RECALL ON MY CAR. PLEASE HELP
Suspension
Filed Oct 15, 2017100,000 milesIL
THE CAR HAS EXPERIENCED 2 FAILURES OF THE RIGHT FRONT STRUT SPRING RESULTING IN DESTRUCTION OF THE TIRE. FIRST AT 75,000 MILES SECOND AT 100000 MI. BOTH TIRES FLATTENED AT BETWEEN 30 & 50 MPH
Suspension
Filed Sep 23, 2017134,128 milesWI
COIL SPRING IN DRIVER'S SIDE FRONT STRUT FAILED SUDDENLY WHEN VEHICLE WAS BEING DRIVEN ON RESIDENTIAL STREET IN SISTER BAY, WI. THERE WAS A LOUD BANG WHEN SPRING FRACTURED AND SUSPENSION COLLAPSED. FAILURE OF COIL SPRING OCCURRED AT ABOUT 10:15 AM ON THURSDAY JUNE 29, 2017. AFTER VEHICLE WAS SAFELY PARKED IN A BANK PARKING LOT THE OWNER THEN JACKED UP FRONT END AND REMOVED WHEEL/TIRE. OWNER NOTICED HOW ENERGY RELEASED WHEN COIL SPRING FRACTURED DROVE SPRING VIOLENTLY DOWNWARD TO FRONT WHEEL KNUCKLE ASSEMBLY. FORTUNATELY WHEN SPRING WAS DRIVEN DOWNWARD IT DID NOT PUNCTURE TIRE. THE NEXT DAY VEHICLE WAS LOADED ON A TRANSPORTER AND TAKEN TO JIM OLSON EXPRESS IN STURGEON BAY, WI, FOR REPAIR. SUBSEQUENT REPAIRS INCLUDED REPLACEMENT OF BOTH FRONT STRUTS AND ALIGNMENT CHECK/ADJUSTMENT. TOTAL COST OF REPAIR INCLUDING CHARGE OF USD 165 BY TRANSPORTER COMPANY WAS USD 1,010. AT TIME OF COIL SPRING FAILURE THE VEHICLE HAD 134,128 MILES ON THE ODOMETER. VISUAL INSPECTION BY OWNER OF BROKEN PIECE OF COIL SPRING DID NOT REVEAL ANY SURFACE CORROSION. OWNER SPECULATES COIL SPRING FRACTURE MAY HAVE BEEN DUE TO 15 YEARS OF STRESS LOADS ON THE SPRING OR PERHAPS THERE WAS A DEFECT IN METAL OF COIL SPRING.
Vehicle Speed Control
Filed Jul 16, 2017120,000 milesNC
ENTERING MY NEIGHBORHOOD WHEN GAS PEDAL "BROKE". CAR ACCELERATED TO HIGHEST RPM AND I HAD TO COUNTERACT THIS BY PUTTING BOTH FEET ON MY BRAKES TO KEEP MY CAR FROM FLYING OFF AND HITTING SOMETHING. EXTREMELY SCARY. CAR CANNOT BE TURNED ON WITHOUT THE ENGINE REVVING TO THE HIGHEST POSSIBLE SPEED. HAD I BEEN ON THE INTERSTATE I MAY BE DEAD. GAS PEDAL IS DEPRESSED ALL THE WAY TO FLOOR. HAVE NOT YET HAD IT INSPECTED BY A SHOP.
Suspension › Front › Springs › Coil Springs
Filed Apr 18, 201779,365 milesPA
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE WAS HEARD AND THE FRONT COIL SPRING DETACHED WITHOUT WARNING, PUNCTURING THE FRONT PASSENGER SIDE TIRE. THE CONTACT AND HER CHILDREN WERE RESCUED BY A FAMILY MEMBER WHO TOWED THE VEHICLE TO THE CONTACT'S RESIDENCE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,365.
Unknown or Other
Filed Apr 5, 2017150,000 milesOR
COOLING SYSTEM PROBLEM. HAVE REPLACED WATER PUMP 4 TIMES IN THIS VEHICLE. THERE IS DEFINITELY AN ISSUE WITH THE COOLING SYSTEM. PLEASE ISSUE RECALL. SPECIFIC PROBLEM...CAR SHUTS DOWN.
Electrical System
Filed Mar 15, 2017132,000 milesMO
WHILE DRIVING MY 2002 FORD TAURUS, IT STARTED TO STALL AND AND NOT PICK UP SPEED WHILE I WAS DRIVING IT. IT STARTED SHAKING AND CUT OFF SEVERAL TIMES. I WAS ABLE TO START IT BACK UP TWICE THEN IT STOPPED IN FRONT OF MY JOB. IT HAD TO BE TOWED TO THE AUTO REPAIR SHOP. THEY STATED THE COMPUTER WENT OUT IN THE CAR. I DON'T UNDERSTAND WHAT THAT MEANS. IS THERE ANYTHING I CAN DO ABOUT THAT. CAN FORD GIVE ME ANY ANSWERS. NEVER HEARD OF THIS BEFORE.
Suspension
Filed Feb 1, 201799,000 milesWV
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT HEARD A LOUD THUMPING NOISE FROM THE FRONT DRIVER SIDE WHEEL WELL. THE CONTACT REMOVED THE FRONT DRIVER SIDE WHEEL AND NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING WAS RUPTURED AND DAMAGED THE TIRE SEVERELY. WHEN THE CONTACT CALLED THE MANUFACTURER, HE WAS INFORMED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V332000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. UPDATED 04/05/17*LJ *CN
Service Brakes
Filed Jan 19, 2017UT
THE BOSCH CO. HAS NOT GOT BACK TO ME ABOUT ITS BRAKE PAD RECALL (RECALL NOTICE 16E026) ON PADS PGD598. I CALLED STARTING IN OCTOBER OF LAST YEAR AND THEN TWO OR THREE MORE TIMES AND STILL NO RESPONSE.
Suspension
Filed Jan 6, 2017190,000 milesID
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 5 MPH APPROACHING A STOP SIGN, THE SUSPENSION COIL FAILED WITHOUT WARNING AND DAMAGED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.
20 of 1,426 complaints, reproduced as filed.