Ford Motor Company: Visibility › Windshield
Ford Motor Company reported this defect to federal regulators on Mar 10, 2003 and put the number of vehicles at risk at 67,894. The repair is free for as long as the recall stands.
The defect
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.
The risk
POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.
The remedy
DEALERS WILL REPLACE THESE WINDSHIELDS. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD/MERCURY AT 1-800-392-3673.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2003 Ford Taurus | 1,223 | 4 | 12 | 56 |
| 2003 Mercury Sable | 201 | 4 | 1 | 13 |
| 2002 Ford Taurus | 1,426 | 4 | 11 | 75 |
| 2002 Mercury Sable | 440 | 4 | 5 | 32 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 03V087000.
Full record for the 2003 Ford Taurus → · Recalls carrying a do-not-drive advisory → · Where this data comes from →