Owners filed 275 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 6 times.
When it fails
06850068,500 milesMedian miles at failure
187 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Back Over Prevention
50
2
0
0
Steering
39
1
0
0
Fuel/Propulsion System
39
0
0
0
Unknown or Other
31
1
1
1
Engine
25
0
0
0
Electrical System
23
0
0
0
Power Train
13
3
0
3
Fuel System, Gasoline
10
0
0
0
Suspension
6
0
0
0
Vehicle Speed Control
4
1
0
0
6 safety recalls
Part 573 reports
Back Over Prevention › Sensing System › Camera25V695000
Filed Oct 13, 20251,448,655 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk. A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Power Train › Axle Assembly › Axle Shaft20V692000
Filed Nov 10, 202015,587 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Risk. The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy. Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Suspension › Rear20V072000
Filed Feb 10, 2020211,207 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy. Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Filed Aug 25, 201677,502 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk. A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Fuel System, Gasoline › Storage › Tank Assembly › Mounting15V605000
Filed Sep 28, 2015203 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Risk. If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Remedy. Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Parking Brake15V464000
Filed Jul 24, 20157,165 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Risk. If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
What owners reported
Newest filings
Unknown or Other
Filed Sep 17, 2026NJ
I own a 2015 Ford Police Interceptor/Taurus that is affected by Ford safety recall 25SA9 / NHTSA Recall 25V695 regarding the rearview/backup camera. My vehicle is currently experiencing the condition described in the recall. The backup camera is not functioning properly, which means I do not have the intended rear visibility when backing up. I contacted Ford and attempted to have the recall addressed. Ford informed me that there is currently no remedy available for my vehicle, so the recall cannot be completed at this time. Ford has opened a case regarding my situation, but I have also been informed that they cannot provide me with a loaner vehicle while I wait for a remedy. This a dangerous situation because I have three young children in my house so backing out of my driveway is extremely dangerous. I also work in a school where I can god forbid hit someone because of the defect. My concern is that this is an acknowledged safety recall, my vehicle is actually experiencing the recalled condition, and there is currently no way for me to have Ford correct the problem. I am submitting this complaint so that NHTSA is aware that an affected vehicle is currently experiencing the recalled camera failure while no recall remedy is available. I would appreciate any assistance or guidance NHTSA can provide regarding Ford's obligation to provide a timely remedy. Ford Case Number: cxh-09355060-x0z1y6
Back Over Prevention
Filed Sep 15, 2026WI
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
Back Over Prevention
Filed Sep 11, 2026125,000 milesGA
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera image was distorted and inverted. The dealer was contacted and provided an estimate for the repair; however, the contact declined the repair due to the cost. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer, Ford Motor Company, was notified of the failure by phone in 2024 and informed the contact that the VIN was not under recall. The contact recently called the manufacturer and was informed that parts were not yet available. The failure mileage was approximately 125,000.
Back Over Prevention
Filed Sep 10, 202690,000 milesFL
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a distorted image. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000.
Engine
Filed Sep 6, 2026MI
ANOTHER WATER PUMP GONE BAD WELL BEFORE 150K MILES! OVER $2000 TO FIX!! I AM A BREAST CANCER PATIENT AND THIS IS MY ONLY MEANS OF TRANSPORTATION. HOW THE HECK CAN IT BE OVER 2K FOR A WATER PUMP??? THAT IS JUST UNBELIEVABLE!! HOW CAN FORD BE WELL AWARE OF A KNOWN ISSUE YET, NOT STEP UP AND TAKE RESPONSIBILITY! CARS ARE GOING UP, THE COST TO FIX THEM IS GOING UP, THE LEAST THESE COMPANIES CAN DO IS TAKE CARE OF THE PEOPLE WHO ARE BUYING THEIR CARS, ESPECIALLY IF THEY ARE WELL AWARE IF THE ISSUE. DO THE RIGHT THING FORD, PUT IT UNDER RECALL!!
Back Over Prevention
Filed Sep 4, 202691,000 milesFL
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the back-over prevention camera screen displayed an image that immediately turned upside down and then switched to a black screen. The cause of the failure was not yet determined. The contact previously received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall, but parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 91,000.
Back Over Prevention
Filed Sep 3, 2026134,000 milesOH
The contact owns a 2015 Ford Taurus. The contact stated that while reversing or while driving forward, the rearview camera displayed a blank image or an upside-down image, with the message "Please Contact the Dealer" displayed. The contact stated that the dealer replaced the radio three times; however, the failure persisted. The contact had received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 134,000.
Back Over Prevention
Filed Aug 19, 202669,000 milesNC
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a blank image. The dealer was contacted and confirmed that parts were available; however, the contact was advised to pay out-of-pocket for the part and the repair, with a potential reimbursement provided later. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
Electrical System
Filed Aug 19, 2026GA
Rear camera not working. Recall was almost 2 years ago. They keep saying it’s a safety issue but no solution yet
Unknown or Other
Filed Aug 19, 2026TX
I received a recall letter in October 2025. The letter states Ford Motor Company do nit have the parts available and will notify me when they do have a remedy so I can make an appointment. The problem is I still haven’t received a notification letter about a remedy found. It’s been almost a year.
Unknown or Other
Filed Aug 14, 2026MI
This vehicle has had a recall on the backup camera for nearly a year & no information from Ford on a solution or repair. The camera issue is very frustrating & intermittent failing during use.
Back Over Prevention
Filed Aug 14, 2026MA
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally while shifted in reverse(R), the rearview camera failed to display a clear image. No warning light was illuminated. In addition, the contact stated that the failure worsened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.
Back Over Prevention
Filed Aug 13, 2026110,000 milesWV
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was intermittently inoperable. The dealer was contacted and confirmed that the recall repair could not be completed because parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
Back Over Prevention
Filed Aug 10, 202680,000 milesTN
The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen, or the message “Rear-view Camera not Available” was displayed. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention). The VIN was included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Back Over Prevention
Filed Aug 6, 202692,000 milesMA
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera flashed on and off. The vehicle was taken to the dealer and was inspected, and the contact was informed that the rear-view camera did not need to be replaced. The contact was informed that the rear-view camera was not replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
Engine
Filed Aug 4, 2026MO
I seen that you are looking into the timing issues on Ford vehicles, My 2015 Taurus had its timing chain replaced just last Christmas 2025 that cost me over $6,000 to repair, I would not be even saying anything about this but my wifes 2014 Ford Edge did the same thing just 3 month before mine where we paid over $3,000 to try and fix but failed to fix so we just purchased her a new car, but with mine I could not afford another car payment so we just ended up fixing my Taurus, it had to go back twice to get it right but that is after $6,000 to fix. They said this is because of oil change issues but we always had our oil changed on time every time at the Ford dealership in my area. The dealer I took mine to for repairs told me also if the oil filter did not get replaced with the oil change this could cause this issue so I am assuming that this is the issue the dealership we were taking both our cars to for oil changes may have not been replacing the oil filter everytime we got it done. If there is anything I can do to recoup the loss I took on this please let me know. I can provide invoices if needed
Back Over Prevention
Filed Aug 4, 202630,000 milesTX
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
Back Over PreventionCrash
Filed Jul 30, 2026120,000 milesTN
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera went blank, and the vehicle crashed into a fence. The contact stated that the trunk was dented, and the rear-view camera was damaged. The dealer was made aware of the failure, and the contact was informed that parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a persistent failure. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Back Over Prevention
Filed Jul 15, 2026WI
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the parts had not yet been received. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Back Over Prevention
Filed Jul 15, 2026GA
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a blank or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 13, 2025. Source: NHTSA Office of Defects Investigation.