TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE COIL SPRING WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 109,833. *TR
2002 Ford Taurus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE APPROXIMATELY 5 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT NOTICED THAT THE FRONT PASSENGER'S SIDE TIRE WAS DEFLATED AND EXHIBITED A PUNCTURE AS A RESULT OF THE FRACTURED COIL SPRING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 06/18/13*LJ THE CONSUMER STATED THE COIL SPRINGS IN THE FRONT FAILED 3 TIMES AS WELL AS 2 IN THE BACK. THIS FAILURE PUNCTURED 3 TIRES CAUSING THEM TO GO FLAT. UPDATED 06/24/2013 *JS
I LOOKED UP MY CAR RECALLS AND THERE WHERE 3 AND WHEN I CALLED FORD THEY TOLD ME THAT THIS WEBSITE IS WRONG AND THERE IS NO RECALLS. EVEN WHEN EVERYTHING THAT IS WRONG WITH MY CAR IS ON THE RECALLS. I JUST NEED TO KNOWN WHAT TO DO NOW. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE TO HER DESTINATION AND LATER NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS DEFLATED. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT BOTH FRONT COIL SPRINGS WERE FRACTURED AND HAD PUNCTURED THE TIRE, CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED AND BOTH TIRES WERE REPLACED. IN ADDITION, BOTH REAR COIL SPRINGS WERE ALSO RECOMMENDED TO BE REPLACED. THE REPAIR WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHILE CHANGING THE REAR PASSENGER TIRE, HE NOTICED THAT THE COIL SPRING WAS FRACTURED. THE CONTACT ALSO MENTIONED THAT ON ANOTHER OCCASION THE FRONT DRIVER'S SIDE TIRE BECAME FLAT AND HE NOTICED THAT THE COIL SPRING WAS FRACTURED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 87,000. *TR...UPDATED 05/08/13 *BF UPDATED 06/11/2013 *JS
TRANSMISSION WILL NOT SHIFT INTO GEAR EVEN THOUGH THE SHIFT LEVER FEELS AS IF IT IS SHIFTING. WHEN LEVER IS IN D OR R, ENGINE JUST REVS. IN N THE CAR CAN BE PUSHED. IN P THE VEHICLE CANNOT BE PUSHED. *TR
TOOK CAR TO TIRE SHOP FOR WHEEL ALIGNMENT. SHOP CALLED TO US THAT RIGHT REAR SPRING BROKE AT TOP OF COIL NEAR THE RUBBER DAMPER. NO ACCIDENT HAS EVER OCCURRED WITH THIS VEHICLE. TOLD BY SHOP BOTH REAR SPRINGS MUST BE REPLACED FOR SAFETY PURPOSES. SHOP AND LOCAL NAPA STORE CONFIRMED THAT THIS PROBLEM IS RAMPANT ON OLDER FORD TAURUS MODELS. FOUND ONLINE THAT 99-01 FORD TAURUS HAS ALREADY BEEN RECALLED FOR THIS ISSUE, BUT NOT 2002 MODEL. SPOKE WITH FORD TODAY AND PUT THEM ON NOTICE ABOUT THIS PROBLEM. *TR
THIS INCIDENT IS LIKE THE OTHERS PREVIOUSLY FILED. THE LEFT FRONT COIL SPRING BROKE AND POPPED THE TIRE. ACTUALLY SLICING INSIDE THE TIRE. THE MECHANIC SAID HE SEES THIS PROBLEM ALOT. THERE SHOULD BE A RECALL. I HAD TO CHANGE BOTH FRONT SPRINGS FOR THE SAFETY OF THE VEHICLE. *TR
WITH A HARD PRESS ON THE GAS PEDAL AT 55MPH..THE GAS PEDAL STUCK IN THE FULLY PRESSED POSITION AFTER LIFTING MY FOOT OFF THE GAS PEDAL...I THEN PUT THE TRANSMISSION IN NEUTRAL AND STOMP THE GAS PEDAL A FEW TIMES AND THEN THE GAS PEDAL RELEASED FROM THE FULLY PRESSED POSITION. *TR
LEFT FRONT COIL SPRING SNAPPED IN TWO PLACES - APPROX 3/4 OF A COIL AT THE TOP AND APPROX 1/2 COIL AT THE BOTTOM. SLICED TIRE ALL THE WAY THROUGH THE INSIDE SIDEWALL - ALMOST ALL THE WAY AROUND. ALSO DAMAGED THE TOP MOUNT OF THE SWAY BAR LINK. THIS IS MY DAUGHTER'S CAR. HAD THIS OCCURRED AT SPEED ON A TWO-LANE HIGHWAY I SHUDDER TO THINK OF THE RESULT - THE DRAG WOULD HAVE SENT THE CAR IMMEDIATELY INTO ONCOMING TRAFFIC! AS POSSIBLE BACKGROUND, WE HAD A COLD SNAP RECENTLY WHERE THE TEMP GOT DOWN TO SINGLE DIGITS. MY DAUGHTER'S TAURUS WAS PARKED BESIDE OUR GARAGE. THERE WAS A SUDDEN LOUD, METALLIC BANG IN THE AREA OF HER CAR - SOUNDED ALMOST AS IF A ROCK HAD BEEN THROWN AT IT - BUT EVEN LOUDER. I WENT OUTSIDE TO INVESTIGATE BUT I COULDN'T SEE ANYTHING OBVIOUS. NEXT TIME MY DAUGHTER ATTEMPTED TO DRIVE THE CAR SHE ONLY GOT A FEW FEET DOWN THE DRIVE WHEN SHE STOPPED TO ALERT MY WIFE OF A 'HORRIBLE GRINDING NOISE'. MY WIFE THOUGHT IT WAS JUST RUSTY BRAKES DUE TO NON-USE OF THE CAR WHILE SHE WAS AWAY AT COLLEGE. WHEN MY DAUGHTER PUT IT BACK IN GEAR AND PULLED OUT INTO THE STREET THE LEFT FRONT CORNER COLLAPSED TO THE GROUND. I HAD THE CAR REPAIRED TODAY BUT NOW I'M SEEING EVIDENCE ON THE INTERNET THAT THESE COIL SPRINGS HAVE BEEN FAILING AND CONTINUE TO FAIL EVEN BEYOND THE 1999-2001 MODELS PREVIOUSLY RECALLED. I ALSO HAVE A 2004 SABLE AND A 2007 TAURUS. HOW CAN I NOT BE CONCERNED ABOUT A POSSIBLE SPRING DEFECT ON THEM AS WELL?? REGARDLESS, HOW CAN FORD BE ALLOWED TO TRIVIALIZE OUR L
CAR WAS NOT MOVING, WAITING FOR A TRAFFIC LIGHT TO TURN LEFT IN A LONG LINE OF CARS WHEN SIDE AIRBAGS UNEXPECTEDLY DEPLOYED FOLLOWED BY THE THE FRONT DRIVER-SIDE AIR BAG. LUCKILY I WAS NOT INJURED, THOUGH DISORIENTED, DEAF AND BLIND FOR A MINUTE OR SO FROM THE EXPLOSIONS AND SMOKE IN THE CAR THE YELLOW AIR BAG SENSOR WARNING LIGHT WAS TURNING ON AND OFF FOR A YEAR SO I AM GUILTY OF POOR MAINTENANCE , BUT TALKING TO MY FRIENDS I FOUND OUT THAT IT IS NOT THAT UNCOMMON AND I THINK THAT SOMETHING NEEDS TO BE DONE SINCE NEXT TIME THIS EXPLOSION CAN HAPPEN TO SOMEBODY ELSE WHILE DRIVING ON A HIGHWAY. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE PASSENGER SIDE COIL SPRING FRACTURED AND DESTROYED THE FRONT PASSENGER SIDE TIRE. THE CONTACT STATED THAT HE ORDERED A SPRING AND A STRUT AND WOULD PERSONALLY REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO RECALL AND OFFERED NO OTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
I HAVE HAD TO REPLACE ALL THE COIL SPRINGS ON MY 2002 FORD TAURUS. I WAS LUCKY NOT TO BE ON THE HIGHWAY WHEN THE FRONT ONE BROKE. I WAS MORE OR LESS SETTING IDLE WHEN IT BROKE. THE SPRING WENT THROUGH THE TIRE. I HAVE BEEN TOLD OTHER PEOPLE HAVE HAD THE SAME PROBLEM. FORD MOTOR COMPANY SHOULD HAVE TO DO SOMETHING ABOUT IT. *TR
THE VEHICLE WAS PARKED IN GARAGE WHEN THIS INCIDENT HAPPENS. I HEARD A LOUD NOISE AND NOTICED FRONT DRIVER SIDE TIRE BLEW. AFTER I REMOVED THE TIRE I REALIZE THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND PUNCTURED THE TIRE. AS I THINK IT IS A SAFETY CONCERN I CALLED FORD INFORMING THIS INCIDENT. THE VEHICLE WAS TOWED TO A LOCAL GARAGE AND MY MECHANIC ADVISED TO CHANGE BOTH SIDES OF FRONT COIL SPRINGS AND STRUTS. THE VEHICLE WILL BE REPAIRED IN TWO DAYS. *TR
LEFT FRONT COIL SPRING CAME LOOSE AND SHREDDED TIRE ON 2002 FORD TAURUS WAGON WITH 95,116 MILES. FORD CUSTOMER SERVICE REPRESENTATIVES [XXX] SAID THAT THIS FAILURE WAS NOT RELATED TO NHTSA RECALL 04V33200 FOR DEFECTIVE COIL SPRINGS ON 1999-2001 FORD TAURUS. FORD REFUSED TO PAY FOR THE REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 5 MPH, THE FRONT DRIVER'S SIDE TIRE BLEW. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THAT THE TIRE WAS SHREDDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE COIL SPRINGS FRACTURED AND PUNCTURED THE TIRE. THE MECHANIC ADVISED THAT THE COIL SPRINGS, STRUTS AND SWAY BARS NEEDED REPLACING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000.
WHILE DRIVING WITH THE CRUISE CONTROL OFF. NORMAL ACCELERATION UP TO HIGHWAY SPEEDS, UPON RELEASING THE GAS PEDAL THE THROTTLE STUCK OPEN AND THE CAR WOULD NOT DECELERATE WITHOUT HEAVY BRAKING. PULLED OFF THE ROAD AND SHUT OFF ENGINE. DISCOVERED THAT THE CRUISE CONTROL CABLE HAD PUSHED ITSELF BACK OUT OF A LOCKING FERRULE THAT IS SUPPOSED TO HOLD IT IN PLACE WITH PLASTIC TABS, AND LODGED SIDEWAYS SO THE THROTTLE WAS BEING HELD OPEN. PUT THE CABLE BACK IN PLACE AND IT APPEARED TO BE PROPERLY SEATED BUT THE SAME THING HAPPENED TWICE MORE BEFORE I COULD GET THE VEHICLE HOME. THE PLASTIC TABS HAVE BECOME BRITTLE AND BROKEN AND NO LONGER PROPERLY HOLD THE CRUISE CONTROL CABLE FERRULE TIGHTLY IN ITS SOCKET. I SEE NOW FROM INTERNET RESEARCH THAT I COULD HAVE COMPLETELY DISCONNECTED THE CABLE TO COMPLETELY ALLEVIATE THE PROBLEM. BUT IN THE DARK & COLD AND BEING UNFAMILIAR WITH THE MECHANICS OF THIS PARTICULAR VEHICLE I DIDN'T HAVE THAT KNOWLEDGE AT THE TIME. UPON A BIT OF INTERNET RESEARCH I SEE THIS IS A FAIRLY COMMON FAILURE MODE FOR THIS PARTICULAR PART ON 2001-2006 FORD TAURUS' AND OTHER FORDS THAT USE A SIMILAR MECHANICAL CRUISE CONTROL METHOD. I CAN'T BELIEVE THAT THERE HAS NOT BEEN A RECALL ON THIS ISSUE... THIS IS A MAJOR SAFETY ISSUE AND COULD EASILY CAUSE A CRASH AND FATALITIES. IT WAS A PRETTY UNNERVING EXPERIENCE AND I'M FAMILIAR WITH CARS AND HAVE BEEN DRIVING OVER 35 YEARS... I'D HATE TO HAVE THIS HAPPEN TO AN INEXPERIENCED DRIVER. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING, HE HEARD A LOUD NOISE. UPON INSPECTION, IT WAS FOUND THAT THE FRONT PASSENGER SIDE COIL SPRING HAD FAILED, PUNCTURING THE TIRE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 160,000.
THIS IS AN APPARENT PROBLEM WITH MANY OF THE FORD TAURUSES WHERE THE HEATER JUST STOPS WORKING. EACH TIME IT STOPS WORKING IT SEEMS TO COST OVER 2,000.00 TO FIX THE ISSUE. THE ACTUATOR MOTOR, THE HEATER CORE, AND THE BLOWER DOOR ALL CONTINUE TO BE AFFECTED. EVEN AFTER REPAIR IT SEEMS THAT IT WILL ONLY WORK FOR ABOUT 1 YEAR BEFORE IT NEEDS TO BE FIXED AGAIN. JUST OUTSIDE OF THE WARRANTY PERIOD. WE HAVE REPLACED THE HEATER SYSTEM 3 TIMES AND IT JUST DID IT AGAIN. RESEARCH ON LINE SHOWS THAT THIS IS A SIGNIFICANT ISSUE WITH MANY OF THE FORD PRODUCTS THAT USE THE HEATER SET UP LIKE THE TAURUS. IT MAY ALSO INCLUDE THE FOR F150 TRUCK WITH A SIMILAR PROBLEM. *TR
FIRST INCIDENT OF THROTTLE CABLE BECOMING STUCK AND CAUSING ACCELERATION TOOK PLACE WHILE MERGING ONTO I-25 FROM UNIVERSITY BLVD IN DENVER, CO. ACCELERATED TO HIGHWAY SPEED (60 MPH), HOWEVER, ONCE THE ACCELERATOR PEDAL WAS NO LONGER DEPRESSED, THE VEHICLE CONTINUED TO ACCELERATE UP TO APPROXIMATELY 70 MPH. EXITED INTERSTATE AT COLORADO BLVD AND HAD TO APPLY HEAVY PRESSURE TO BRAKE PEDAL AS THE VEHICLE CONTINUED TO TRY TO ACCELERATE. RPM'S WERE ABOUT 5,000 WHILE STOPPED, AND ONCE BRAKE PEDAL WAS RELEASED THE VEHICLE ONCE AGAIN ACCELERATED WITHOUT HE ACCELERATOR BEING DEPRESSED. RPM'S ONCE AGAIN CLIMBED WHEN VEHICLE WAS PUT IN PARK. UPON TURNING THE VEHICLE OFF AND INSPECTING THE ENGINE, IT WAS DISCOVERED THE THROTTLE CABLE HOUSING WAS BROKEN AND THE THROTTLE CABLE HAD COME LOOSE. TEMPORARY REPAIRS WERE MADE USING A HOSE CLAMP, HOWEVER, THE ACCELERATION HAS OCCURRED NUMEROUS TIMES (AT LEAST ONCE EVERY FEW MONTHS) SINCE THE FIRST INCIDENT. THE CABLE HOUSING HAS DEGRADED FURTHER, PROMPTING FIXES TO BE MADE TO THE THROTTLE CABLE WHENEVER AN INCIDENT OCCURS. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT DRIVER'S SIDE TIRE HAD BECOME FLAT. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THAT THE TIRE WAS SHREDDED. THE VEHICLE WAS LATER TO TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THAT THE COIL SPRINGS WERE FRACTURED, PUNCTURING THE TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 126,000. UPDATED 05/23/13*LJ 05/31/2013 *JS
WHILE BACKING MY CAR OUT OF THE DRIVEWAY, I HEARD A LOUD POP, FOLLOWED BY A HISSING SOUND IN MY FRONT LEFT TIRE (THE DRIVERS SIDE). I THOUGHT I RAN OVER A NAIL AND IMMEDIATELY STOPPED TO INVESTIGATE. SEEING JUST A FLAT TIRE I TRIED PULLING BACK INTO THE DRIVEWAY TO CHANGE THE TIRE, HOWEVER THE CAR WOULD NOT MOVE. I INVESTIGATED FURTHER AND DISCOVERED THE SPRING HAD BROKEN AND WAS IMPALED IN MY RECENTLY PURCHASED NEW TIRE! I HATE TO THINK WHAT WOULD HAVE HAPPENED IF I WAS DRIVING AT HIGHWAY SPEEDS - I WOULD HAVE LOST ALL CONTROL AND PROBABLY WOULD HAVE HAD A VERY SERIOUS ACCIDENT!!! I NOTED MANY COMPLAINTS HAVE BEEN FILED AND THERE WAS A RECALL ON THE FRONT SPRINGS ON FORD TAURSUS' ENDING IN 2001. I STRONGLY URGE THE NHTSA TO PLEASE EXTEND THAT RECALL TO INCLUDE THE NEWER FORD TAURUS' THAT SEEM TO STILL EXPERIENCE THIS EXTREMELY DANGEROUS AND POTENTIALLY DEADLY DEFECT. HOW MANY LIVES HAVE TO BE LOST OR PROPERTY DAMAGED BEFORE FORD IS HELD RESPONSIBLE? *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 2 MPH AND PULLING INTO A PARKING SPOT THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE CONCRETE PARKING CHOCK. THE VEHICLE CONTINUED ROLLING AND CRASH INTO ANOTHER PARKED VEHICLE. THE FAILURE RECURRED A SECOND TIME WHILE DRIVING 10 MPH UP A STEEP INCLINE. THE CONTACT SHIFTED INTO THE NEUTRAL POSITION AND MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE SPEED CONTROL CABLES WERE ADJUSTED FOR A QUICK BUT NOT PERMANENT FIX. THE DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,000.
I WAS TOLD THAT MY TAURUS' REAR COIL SPRINGS WERE BROKEN AND COULD PUNCTURE MY TIRE. AFTER NOTICING THAT MY CAR WAS VERY LOW IN THE REAR, I TOOK IT IN TO GET AN ESTIMATE. TO JUST FIX THE BACK IT WOULD BE AROUND $800, WHICH IS RIDICULOUS FOR WHAT MY CAR IS WORTH. IT IS 10 YEARS OLD AND HAS NUMEROUS OTHER PROBLEMS. AFTER DOING SOME RESEARCH, I FOUND THAT THIS IS A COMMON PROBLEM IN FORD CARS, AND A BIG PROBLEM IN TAURUS'. SO MUCH THAT THERE WAS A RECALL ON PREVIOUS YEARS, BUT NOT ON THE 2002. I HAVE READ NUMEROUS COMPLAINTS FROM OTHER 2002 TAURUS OWNERS ABOUT THE SAME PROBLEM, BUT NO REMEDY FROM THE COMPANY. IF THIS IS A COMMON PROBLEM, WHY NOT FIX IT IN ALL MODELS IT AFFECTS? I WOULD RATHER NOT DIE IN A CAR CRASH IN ORDER TO GET MY POINT ACROSS TO THE COMPANY ABOUT THIS ONGOING PROBLEM. REGARDLESS OF THE NUMEROUS ELECTRICAL PROBLEMS I HAVE HAD PRIOR, I STILL CONSIDERED GETTING ANOTHER FORD WHEN IT WAS TIME TO BUY A NEW CAR. HOWEVER, WITH THIS FIASCO, I AM NOW ABSOLUTELY CERTAIN I WILL NEVER BUY ANOTHER FORD AGAIN, AND NEVER POSITIVELY COMMENT ON FORD CARS. *TR
LEFT FRONT SPRING BROKE AND PUNCTURED THE TIRE AND A LINK. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND ATTEMPTED TO RESTART THE VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE THROTTLE AND CRUISE CONTROL CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 199,000 AND THE CURRENT MILEAGE WAS 202,000.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENDLY ACCELERATED UP TO 50 MPH. THE VEHICLE THEN CRASHED INTO A TREE. THE DRIVER SUSTAINED TWO BROKEN LEGS, TWELVE CRACKED RIBS AND THE LEFT SHOULDER WAS SHATTERED. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A SAVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE UNINTENDED ACCELERATION MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
AT 6:30 A.M. ON 4/4/2012 I WAS DRIVING HOME FROM WORK WHEN I FELL ASLEEP ,CROSSED THE CENTER LINE, HIT A SEMI HEAD ON & MY DRIVER SIDE AIRBAG DIDN'T DEPLOY. THE 2002 FORD TAURUS WAS A VEHICLE I PURCHASED NEW. THE PASSENGER SIDE WITH NO ONE IN THAT SEAT DID DEPLOY. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT WITH THE BRAKE PEDAL DEPRESSED THE ENGINE BEGAN TO REV UP. THE CONTACT HEARD A GROWLING AND RUMBLING NOISE COMING FROM THE ENGINE. AS A RESULT, THE CONTACT SHIFTED THE VEHICLE IN PARK AND TURNED THE ENGINE OFF. AFTER RESTARTING THE VEHICLE THE FAILURE DID NOT RECURRED. THE FAILURE OCCURRED FOUR DIFFERENT TIMES INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 02V266000 (SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS CONTACTED PRIOR TO THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,500.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE PARKED, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V106000 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL . THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH MAKING A LEFT TURN ANOTHER VEHICLE CRASHED THE FRONT END OF THE VEHICLE AND THE FRONT DRIVERS SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT ATTEMPTED APPLIED EXTREME PRESSURE TO THE BRAKES BUT THE VEHICLE DID NOT STOP UNTIL CRASHING INTO A CONCRETE PARKING BAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE BRAKE PADS WERE REPLACED AND THE ROTORS WERE RESURFACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 101,000.....UPDATED 10/11/12 *BF UPDATED 10/17/2012 *JS
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE ACCELERATED UNEXPECTEDLY. THE BRAKES WERE DEPRESSED BUT THE VEHICLE FAILED TO STOP AND CRASHED INTO A CONCRETE PARKING MARKER. THERE WERE NO INJURIES AND THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 100,000.
BEGINNING SHORTLY AFTER MY CAR WAS OUT OF ITS 3,000 MILE USED CAR WARRANTY, WHEN CAR WAS PARKED AND LOCKED THE HORN BEGAN TO GO OFF ANYTIME ANYWHERE - UP TO 5-6 TIMES A DAY. WHY IS THIS A SAFETY CONCERN? BECAUSE THE ONLY WAY TO AVOID WAKING OURSELVES AND NEIGHBORS UP AT NIGHT OR HAVING CAR ALARM GO OFF MULTIPLE TIMES DURING DAY AT WORK WAS TO HAVE A FORD TECH DISCONNECT THE HORN! I DID SO AFTER THE PROBLEM CONTINUED FOR MANY MONTHS - AND NOW, WITH HORN OFF, IT STILL CONTINUES (LIGHTS BLINK AND FLASH), JUST NOISELESSLY. INCREDIBLE! ONLY WORKAROUND BESIDES DISCONNECTING HORN WAS TO LEAVE THE CAR UNLOCKED - NOT AN OPTION. *TR
THE SEAL LEAKS ON THE FUEL TANK. *TR
I PUSHED THE ACCELERATOR INTO PASSING GEAR TO GO AROUND A VEHICLE IN THE PASSING ZONE ON A HILL. WHEN I RELEASED THE ACCELERATOR THE CAR CONTINUED TO ACCELERATE AND ON TOPPING THE HILL WE WERE TRAVELING OVER 70 MPH. I TAPPED THE ACCELERATOR BUT ACCELERATION CONTINUED. COMING DOWN THE HILL I SHIFTED INTO NEUTRAL AND THE ENGINE ACCELERATED TO OVER 6000 RPM. I STOPPED ON LEVEL GROUND AND SHUT THE ENGINE OFF. ON RESTART, THE ENGINE IMMEDIATELY REVVED TO OVER 6000 RPM AND A TRANSAXLE WARNING ICON APPEARED. BY ALTERNATELY SHIFTING IN AND OUT OF GEAR I JERKED TO AN AUTO BODY SHOP. THE MECHANICS KNEW THE PROBLEM IMMEDIATELY; BROKEN PLASTIC TABS HAD ALLOWED THE CRUISE CONTROL CABLE SHEATH TO SLIP OUT OF THE THROTTLE CONNECTOR. THE CABLE SHEATH WAS JAMMED AGAINST THE EDGE OF THE CONNECTOR, HOLDING THE THROTTLE OPEN. WHEN THE SHEATH WAS REINSERTED INTO THE CONNECTOR, RPM RETURNED TO NORMAL. THE MECHANICS WIRED THE CABLE TO THE CONNECTOR SO WE COULD CONTINUE OUR TRIP. FUNCTION IS NORMAL 3K MILES LATER. THE DEALER INDICATED NO RECALLS OR TSB'S RELATED TO THE PROBLEM AND WANTS $34. FOR A NEW CABLE. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE ACCELERATOR PEDAL ALSO DEPRESSED TO THE FLOORBOARD. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP. THE VEHICLE CRASHED INTO A COMMUNICATION BOX, WENT AIR BOURNE, AND CAME TO A STOP AFTER LANDING. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 02V266000 (SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 9/10/12 *CN
SIMILAR TO THE RECENT FORD ESCAPE RECALL, THE CRUISE CONTROL MALFUNCTIONED AT HIGHWAY SPEEDS RESULTING IN THE VEHICLE BEING STUCK IN FULL THROTTLE. THE ONLY EFFECTIVE WAY TO SAFELY SLOW THE VEHICLE WAS TO COMBINE THE STANDARD BRAKES, EMERGENCY BRAKE, AND SWITCHING OFF THE IGNITION. *TR
CAR WAS RUNNING GOOD I PARKED THE CAR WHEN I CAME BACK THE TRANSMISSION DID NOT ENGAGE IN REVERSE OR DRIVE. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE CUP HOLDER IN THE CENTER OF THE VEHICLE WAS TOO SHALLOW TO HOLD THE CUP. THE CONTACT STATED WHENEVER SHE STOPPED OR ATTEMPTED A TURN, THE CUP WOULD FALL OUT AND ROLL UNDER THE BRAKE OR ACCELERATOR PEDAL. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 145,000. UPDATED 08-16-12 *BF
WHILE DRIVING THE THROTTLE STUCK IN PLACE AND WOULD NOT DECELERATE. UPON INVESTIGATION THE CLIP THAT HOLDS THE CRUISE CONTROL CABLE WAS BROKEN, ALLOWING THE CABLE TO SLIP OUT OF PLACE AND JAM THE THROTTLE CABLE IN AN ACCELERATED POSITION. *TR
I NOTICED THE REAR OF THE CAR SITTING LOW. UPON INSPECTION IT WAS FOUND BOTH REAR SPRINGS WERE FRACTURED, AND FRACTURE WAS VERY NEAR TIRE. *TR
I HAVE A 2002 TAURUS WHERE THE PASSENGER SIDE FLOOR WAS GETTING SOPPING WET WHEN THE A/C WAS USED. I DETERMINED THE PROBLEM WAS BACK-FLOW THROUGH THE HIGH DENSITY FOAM SEAL THAT SURROUNDS THE DRAIN SPOUT. THE DRAIN SPOUT GOES THROUGH A HOLE IN THE FIREWALL, AND BLACK HIGH DENSITY FOAM SEALS BETWEEN THE HOLE AND THE EVAPORATOR DRAIN SPOUT. BECAUSE THE DRAIN SPOUT IS MORE OR LESS HORIZONTAL, INSTEAD OF DRIPPING OFF THE END OF THE SPOUT, THE WATER WAS FLOWING BACK ALONG THE BOTTOM OF THE SPOUT TOWARD THE FIREWALL, THEN WICKING THROUGH THE BLACK FOAM BACK INTO THE PASSENGER COMPARTMENT, RESULTING IN A SOAKED PASSENGER SIDE FLOOR. FORD OFFERED TO REMOVE MY DASH TO FIND THE PROBLEM FOR A COST OF $800 IN LABOR ALONE. THIS SEEMS TO ME LIKE A DEFECT SINCE THERE ARE THOUSANDS ONLINE HAVING THE SAME ISSUE. I FELL THAT FORD NEED TO FIX THIS DEFECT FOR FREE.I DO HAVE A BUMPER TO BUMPER COVERAGE THAT DOES NOT COVER THIS CAN OF REPAIR. I AM UNABLE TO USE THE AC OR VENT WITHOUT HAVE WATER UNDER THE PASSENGER SIDE RUG WHICH GETS SO WET THAT IT TAKES WEEKS TO DRY OUT. I JUST DISCOVERED THAT MY WIFE'S 2005 TAURUS IS HAVING THE SAME PROBLEM AS MY 2002. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SINCE I BOUGHT MY FORD IN JULY 2003 I'VE BEEN COMPLAINING ABOUT MY WINDSHIELD BEING DEFECTIVE, THE WINDSHIELD ITSELF HAS LITTLE CHIPS IN IT (A MANUFACTURER DEFECT IN THE GLASS) AND I'VE ALWAYS COMPLAINED TO MY FORD DEALER ABOUT HIGHWAY NOISE. 9 YEARS LATER THE "NOISE" HAS GOTTEN SO BAD THAT I'M AFRAID THAT IF I HIT A POT HOLE HARD ENOUGH THAT MY WINDSHIELD WILL FALL OUT! ALSO THE BOTTOM RIGHT CORNER OF MY WINDSHIELD HAS GOTTEN SO BAD THAT I HAD TO STUFF TISSUES TO REDUCE THE RATTLING OF MY WINDSHIELD. AFTER DOING EXTENSIVE RESEARCH ON RECALLS FOR MY CAR I'VE FOUND ONE RECALL FOR THE EXACT PROBLEM I'VE BEEN HAVING ALL THESE YEARS. PLEASE TELL ME THAT I CAN STILL HAVE MY WINDSHIELD REPLACED. IT'S COMING TO THE POINT THAT I AM AFRAID TO DRIVE MY CAR. FORD RECALL NUMBER 03C03, DATED MARCH 03, 2003 FROM NHTSA. THESE RECALL NOTICES WERE SENT OUT IN MARCH ON 2003, I BOUGHT MY CAR FROM FORD IN JULY 2003! . THE WEBSITE THAT I HAD FOUND THIS INFORMATION: HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/DOCUMENTLIST.XHTML?DOCID=03V087&DOCTYPE=RCL *JS
HAPPENED WHILE THE VEHICLE WAS PARKED IN GARAGE; HEARD A LOUD SOUND AND SUSPECTED THE COIL SPRING SUSPENSION, SINCE I KNEW ABOUT THIS PROBLEM FROM PREVIOUS OWNER COMPLAINTS FROM THIS WEBSITE. LEFT COIL SPRING BROKE AND TORE A BIG GASH ON TIRE AND WENT FLAT. CALLED FORD DEALER IN DEARBORN, MI AND THEY TOLD IT WAS COVERED AS A RECALL; TOWED MY CAR OUT THERE AND THEY CHANGED THEIR STORY AND TOLD THIS VIN WAS NOT COVERED AND 2001 MODEL YEAR WAS. WHAT A JOKE. PROMPTLY, I TOWED IT OUT OF THERE (DID NOT WANT TO GIVE THEM ANYMORE BUSINESS) AND GOT IT REPLACED OUTSIDE. CANT BELIEVE FORD DOES NOT WANT TO ACKNOWLEDGE THIS PROBLEM EVEN THOUGH IT IS A EXTREMELY DANGEROUS SITUATION ESPECIALLY WHILE DRIVING AT HIGH SPEEDS AND CAN HAPPEN TO ANY OF THE COILS. VERY BAD QUALITY STEEL USED IN COIL SPRING AND PROBLEM SEEMS TO BE PREVALENT IN SALT-BELT STATES. EVEN THE TOW-TRUCK DRIVER WAS CASUAL ABOUT IT SAYING HE IS SEEING IT TOO OFTEN (ESPECIALLY WITH CARS WITH HIGH MILES). FORD HAS LOST A POSSIBLE FUTURE CUSTOMER AND SWITCHING OVER TO A QUALITY OEM FROM NOW ON. BYE BYE FORD. *TR
I WAS DRIVING DOWN THE ROAD (GARDEN STATE PARKWAY) AND ALL OF SUDDEN, MY FRONT RIGHT TIRE GOT COMPLETELY FLAT AT FULL SPEED. AFTER TOWING TRUCK CAME AND CHANGED THE SPARE TIRE ON. FIVE MINUTES LATER, THE FRONT LEFT TIRE WENT TOTALLY FLAT. THE REPAIR SHOP TOLD ME BOTH FRONT COILS FAILED AND NEEDED TO BE REPLACED. *TR
WAS OUT DRIVING AND RUNNING ERRANDS WHEN I STARTED NOTICING WHEN I STOPPED AT A LIGHT,NO MATTER HOW MUCH PRESSURE I APPLIED TO MY BRAKE PEDAL IT SEEMED MY ENGINE WAS EITHER IDLING HIGH OR THERE WAS A PROBLEM WITH WITH MY BRAKE SYSTEM. IN THE TIMES THIS HAS HAPPENED I HAVE BEEN UNABLE TO CONTROL THE FUNCTIONING OF THE BRAKE SYSTEM AND DEEMED AS THE OWNER DRIVING THE CAR TO BE UNSAFE AND REFUSE TO DRIVE A VEHICLE THAT I FEEL IS NOT SAFE FOR ME OR THE HIGHWAY. SINCE THIS HAS HAPPENED I HAVE LOOKED AT NUMEROUS OTHER ACCOUNTS OF THE SAME THINGS HAPPENING TO OTHER PEOPLES CARS AND NOT ONLY MINE.I HAVE BEEN UNSUCCESSFUL GETTING THIS DEFECT TO BE KNOWN BY FORD MOTOR COMPANY BUT HAVE FOUND SEVERAL REPORTS OF THE PROBLEM ON THE NHTSA WEBSITE ! I HAVE BEEN UNABLE TO GET FORD TO DO ANYTHING ABOUT ADDRESSING THIS PROBLEM. I TALKED TO FORD ON THE PHONE AND THEY SAID MY CAR WAS NOT PART OF THAT RECALL DESPITE ME HAVING THE SAME BRAKE PROBLEMS AND HAVING ADJUSTABLE BRAKE PEDALS. *TR
STARTED THE ENGINE THIS MORNING AND THE ENGINE RACED TO OVER 4000 RPM, HAVING NEVER TOUCHED THE ACCELERATOR PEDAL TODAY. SHUT IT DOWN AND STARTED IT AGAIN - SAME THING. NEVER SEEN ANYTHING LIKE THIS BEFORE ON THIS CAR. I LOOKED UNDER THE HOOD AND A BEIGE COLORED PLASTIC GUIDE FOR THE CRUISE CONTROL CABLE HAD A CHIP OUT OF THE SIDE OF THE GUIDE ENTRY POINT SUCH THAT THE CRUISE CONTROL CABLE AND SHEATH WERE CAUGHT OUT OF ALIGNMENT IN THE SLOT OF THE CHIP IN THE GUIDE. I PULLED OUT, STRAIGHTENED AND RESET THE CABLE, SHEATH AND GUIDE AND, AGAIN STARTED THE ENGINE. PERFECT IDLE. THIS IS VERY DANGEROUS IF IT WERE TO HAPPEN WHILE DRIVING! I WON'T DRIVE THIS CAR UNTIL I KNOW IT'S RESOLVED. DO YOU NEED PICTURES? I DON'T SEE ANY RECALL FOR THIS HERE... *TR
COMING OFF AN ON RAMP ONTO THE INTERSTATE, THE CAR CONTINUED TO ACCELERATE AND THE BRAKE WOULD NOT DISENGAGE THE CRUISE CONTROL. IT REACHED 85 MPH BEFORE I SHIFTED INTO NEUTRAL, COASTED TO THE SHOULDER, AND SHUT OFF THE IGNITION. I STARTED THE CAR AND THE ENGINE REVVED UP AGAIN, SO I SHUT IT OFF AND CALLED FOR ASSISTANCE. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT HEARD A GRINDING NOISE FOLLOWED BY A LOUD BANG. THE CONTACT STOPPED THE VEHICLE AND NOTICED THE FRONT DRIVER'S SIDE TIRE WAS FLAT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THE FRONT DRIVERS SIDE COIL SPRING FRACTURED AND HAD TO BE REPLACED. THE REAR DRIVERS SIDE COIL SPRING HAD ALSO FRACTURED AND WAS PREVIOUSLY REPLACED DURING ROUTINE MAINTENANCE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 06/05/12*LJ THE CONSUMER STATED THAT THE LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE SIDEWALL OF THE FRONT TIRE. UPDATED 06/06/2012*JS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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