TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE ACCELERATED TO 35 MPH WITHOUT THE CONTACT DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT HAD TO SHIFT INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO RIVE THROUGH A RED LIGHT. IN ADDITION, THERE WAS AN EXCESSIVE INCREASE IN ENGINE RPMS WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 158,000.
2002 Ford Taurus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT ROTORS WERE WEARING PREMATURELY AND WERE REPLACED TEN TIMES. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC ADVISED THAT THE WEIGHT OF THE VEHICLE WAS CAUSING THE ROTORS TO WEAR PREMATURELY. THE FAILURE MILEAGE WAS 120,000. UPDATED 05/24/12*LJ
WHILE ATTEMPTING TO MAKE A SHARP LEFT TURN ONTO A SIDE STREET, THE VEHICLE WENT INTO A DEEP EMBANKMENT RATHER THAN TURNING. THE FRONT DRIVER SIDE TIRE WAS TURNED LEFT AND THE FRONT PASSENGER SIDE TIRE WAS STRAIGHT WHEN THE VEHICLE CAME TO A HALT. THE CONCLUSION WAS A BROKEN TIE ROD. THE VEHICLE REMAINED UPRIGHT AS IT CAREENED DOWN THE HILL. THE CRASH RESULTED IN MINOR INJURIES TO THE DRIVER. THE VEHICLE WAS TOTALED. *TR
THE VEHICLE LEFT THE DRIVEWAY AND APPROXIMATELY 30 SECONDS LATER THE FRONT RIGHT FRONT SPRING BROKE, COMING OUT OF ITS NORMAL POSITION, UNCOILING, THE SHARP EDGE OF THE SPRING CONTACTING THE FRONT RIGHT TIRE, RIPPING AN APPROXIMATE 24 INCH TEAR IN THE TIRE CAUSING INSTANT TIRE DEFLATION. THE INCIDENT OCCURRED AT APPROXIMATELY 25 MPH. *JS
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED ABNORMALLY. THE ACCELERATOR PEDAL HAD BECOME STUCK TO THE FLOORBOARD AND THE CONTACT HAD TO REPEATEDLY PUMP THE ACCELERATOR PEDAL. THE VEHICLE ACCELERATED TO 90 MPH AS THE CONTACT CONTINUED TO ABRUPTLY APPLY THE BRAKES. THE VEHICLE WAS THEN SHIFTED INTO NEUTRAL TO DISENGAGE THE VEHICLE SPEED CONTROL. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE VEHICLE SPEED CONTROL ACTUATOR CABLE WAS FRACTURED. HE THEN TAPED THE CABLES TOGETHER AND WAS ABLE TO DRIVE TO THE DEALER WHERE HE PURCHASED A NEW CABLE AND INSTALLED IT HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 207,625.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT HEARD A LOUD POPPING SOUND AND NOTICED THE DRIVERS SIDE TIRE WAS FLAT. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND IT CRASHED INTO A CURB. THE CONTACT REPLACED THE FLAT TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE THE MECHANIC STATED THE FRONT COIL SPRING FRACTURED AND HAD TO BE REPLACED. THERE WAS A VOLUNTARY RECALL FOR THE FAILURE BUT THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 5/11/12 *CN
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE BRAKING FROM 2 MPH, THE VEHICLE ACCELERATED ABNORMALLY. THE FAILURE STOPPED WITHIN A FEW MINUTES AFTER THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 14,178. UPDATED 06/06/12 *BF THE CONSUMER STATED THE BRAKES HAD NO FAILURE. UPDATED 06/07/12*JS
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED INCREASED ABNORMALLY AS THE VEHICLE ACCELERATED. THE CONTACT ENGAGED THE BRAKE PEDAL REPEATEDLY YET, THE VEHICLE CONTINUED TO ACCELERATE. THE SPEED RATE EVENTUALLY REDUCED WHICH ALLOWED THE VEHICLE TO BE MANEUVERED TO THE SIDE OF THE ROAD. THE GEAR WAS THEN SHIFTED INTO NEUTRAL AND THE ENGINE BEGAN TO ROAR LOUDLY WITH A DRASTIC INCREASE IN ENGINE RPMS. THE CONTACT WAS ABLE TO COME TO A COMPLETE STOP AND THEN INSPECTED THE ENGINE AREA WHERE HE DETECTED THAT THE CRUISE CONTROL CABLE WAS PARTIALLY FRAYED AND STUCK TO THE ACCELERATOR LINKAGE. THE CONTACT DISCONNECTED THE CRUISE CONTROL TO PREVENT THE ACCELERATION FAILURE FROM RECURRING. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
MY TAURUS 2002, THREE DAYS AFTER I BOUGHT IT USED, EXHIBITED BEHAVIOR JUST LIKE THAT DESCRIBED IN PE12005 FOR 2005-2006 MODEL YEARS. I HAD TO LIMP HOME, ALTERNATING BETWEEN NEUTRAL AND DRIVE, BECAUSE THE ENGINE WAS STUCK AT APPROX 3500 RPM. TURNING THE ENGINE OFF AND ON DID NOT CURE THIS. AFTER ABOUT 20 HARROWING MINUTES DURING RUSH HOUR DRIVING THROUGH A NOT-SO-GREAT SECTION OF DETROIT, THE PROBLEM WENT AWAY. FORD TECHS COULD FIND NOTHING; THE PROBLEM HAS NOT RECURRED. HOWEVER, BASED ON PE12005, I WILL HAVE THE POSITION OF THE CRUISE CONTROL CABLE CHECKED IN CASE THAT WAS (OR COULD AGAIN BE) THE CULPRIT. *JS
I HAVE A 2002 FORD TAURUS SEDAN, AND WHILE DRIVING ABOUT A MONTH AGO I PUSHED GAS PEDAL TO ACCELERATE, THE THROTTLES BECAME STUCK CAUSING THE CARS ENGINE TO SPEED UP TO 80 MPH IN A 30 MPH SPEED ZONE. I HAD TO APPLY AS MUCH PRESSURE TO THE BREAKS AS I COULD TO CONTROL THE CAR, AND FINALLY I WAS ABLE TO PULL INTO A GAS STATION, WITH THE ENGINE STILL RACING, PUT THE CAR INTO PARK AND TURN OFF THE CAR. I WAS SO AFRAID I JUST SET IN THE CAR FOR ABOUT 10 MINUTES TO COLLECT MY THOUGHTS. I OPEN THE HOOD TO SEE IF ANYTHING HAD BROKEN OR CAME APART BUT COULD NOT FIND ANY UNUSUAL. I TURN THE CAR BACK ON, THE ENGINE WAS STILL RACING, I LOOKED FOR THE ACCELERATOR CABLE AND FOUND IT. HOWEVER, I NOTICE THAT THE SMALL PLASTIC O-RING ON THE CABLE USED AS A STOP WAS CAUGHT ON THE CORNER OF THE AIR INTAKE HOUSING. I PULLED BACK ON THE CABLE RELEASING IT. WHEN I LET GO OF THE CABLE IT WENT BACK TO ITS NORMAL POSITION, THE ENGINE STOPPED RACING AND SLOWED TO A NORMAL IDLE. I CREPT BACK HOME WERE THE CAR SET FOR TWO WEEKS BEFORE I HAD THE NERVES TO DRIVE IT AGAIN. IT HAPPEN AGAIN ON 3/14/12 WHEN I PUSHED THE ACCELERATOR PEDAL TO PASS A TRUCK ON I-70W IN COLUMBUS, OH.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE ENGINE RPMS WERE STUCK AT 4,000. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY TURNING THE IGNITION OFF. THE CONTACT RESTARTED THE ENGINE, AND THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THE MECHANIC DISCONNECTED THE THROTTLE CABLE FROM THE CRUISE CONTROL MODULE. THE FAILURE AND CURRENT MILEAGES WERE 125,000. UPDATED 04/19/12*LJ THE CONSUMER STATED THE CRUISE CONTROL WAS NOT ACTIVATED AT THE TIME OF THE OCCURRENCE. THE PLASTIC SHEATH AROUND THE CABLE SPLIT AND BECAME HOOKED TO THE BRACKET, WHICH FORCED THE CRUISE THROTTLE STAY OPEN. UPDATED 04/30/12
LEAVING THE DEALER--BEACH FORD---THROTTLE HUNG WIDE OPEN AND COULD NOT STOP THE CAR. WENT BACK TO DEALER AND TECH. SAID " CRUISE CONTROL CABLE CAME LOOSE AND HUNG THROTTLE OPEN" TECH--GLUED TOGETHER AND I DRIVE THIS WAY NOW. SAID HE WOULD PUT HIS WIFE IN THE CAR BECAUSE IT IS SAFE NOW. *TR
I HAD NOTICED THAT MY ACCELERATOR WOULD GET STUCK JUST LIGHTLY PUSHING ON THE PEDAL ONCE THE CAR WARMED UP IT WOULD NOT HAPPEN BUT IT HAD HAPPENED ALL WINTER LONG. WHENEVER YOU WOULD START IT UP AND START TO DRIVE THE ACCELERATOR WOULD GET STUCK FULL THROTTLE AND YOU WOULD HAVE TO PUT IT INTO NEUTRAL AND SHUT THE CAR OFF, OPEN THE HOOD AND PULL BACK ON THE CABLE THAT CONTROLS THE THROTTLE. I CALLED FORD AND NOTIFIED THEM OF IT IN CASE OF A POSSIBLE RECALL AND THEY SAID THEY HAVE NEVER HEARD OF THIS PROBLEM AND THAT IT IS JUST A COMMON FAILURE THEN PROMPTED ME TO BRING IT IN FOR SERVICE AT A TUNE OF $350.00. I OF COURSE DID NOT BECAUSE TO ME THAT IS A MANUFACTURER DEFECT THAT SHOULD NEVER HAVE HAPPENED. I HAVE OWNED MANY CARS, MOSTLY FOREIGN AND HAVE NEVER HAD ANY SUCH PROBLEMS. BUT THIS CAR IS PLAGUED WITH ISSUES. FAULTY ACCELERATORS, FAULTY BRAKES AND ROTORS WARPING FREQUENTLY FOR NO REASON, SENSORS FAILING, OIL PRESSURE PROBLEMS, OIL SMELL INSIDE THE CABIN AT SITTING IDLE, CAMSHAFT SYNCHRONIZER FAILURE. FORD NEEDS TO BE CALLED ON THIS BECAUSE IT IS A MAJOR SAFETY CONCERN. I LIVE ON A DISABILITY INCOME, CANNOT AFFORD TO BUY A NEW CAR YET FOR THE AMOUNT OF REPAIRS I'VE HAD TO COMPLETE ON THIS CAR I COULD HAVE BOUGHT NEAR NEW. PLEASE DO SOMETHING ABOUT THE ACCELERATOR PROBLEMS AND POSSIBLY LOOK INTO THE OTHER PROBLEMS ASSOCIATED WITH THIS PARTICULAR TAURUS. FORD SOLD A SHADY PRODUCT AND IS NOT SUPPORTING IT AND MAKING THE CONSUMER PAY FOR THEIR MANUFACTURING DEFECTS. *TR
RPM RACES UP AND DOWN INTERMITTENTLY AT ALL SPEEDS SINCE 2008. AT TIMES, THE RPM WILL RACE UP TO 4K (4000 RPM) UNTIL THE VEHICLE IS SHUT OFF. FOR THE MOST PART, RPM'S JUMP FROM 900 RPM TO 1500 RPM WHETHER COLD OR HOT EVEN WITHOUT APPLYING THE GAS PEDAL. *TR
THIS IS MY SECOND COMPLAINT FOR A SECOND RELATED INCIDENT. AFTER TAKING MY CAR TO THE DEALER TO CHECK MY FORD TAURUS FOR SUDDEN ACCELERATION 5 WEEKS EARLIER, THE FOLLOWING OCCURRED. MY SEVENTEEN YEAR OLD SON CALLED ME FROM THE PARKING LOT OF HIS HIGH SCHOOL CLEARLY PANICKED THAT UPON PLACING THE CAR IN GEAR, THE GAS PEDAL WAS SUCKED TO THE FLOOR OF HIS FORD TAURUS AND ACCELERATED WILDLY OUT OF CONTROL. THIS WAS THE THIRD TIME THAT THIS HAD OCCURRED BUT THIS ONE WAS A NEAR MISS WITH A NUMBER OF OTHER VEHICLES. SURE ENOUGH, THE GAS PEDAL WAS STUCK TO THE FLOOR AND THERE WAS NO WAY TO FREE IT UP. WE HAD THE CAR TOWED TO VARSITY FORD IN ANN ARBOR, MI (INVOICE # [XXX]). THE FOLLOWING LANGUAGE IS TAKEN FROM THE SERVICE ORDER; "CUSTOMER STATES GAS PEDAL STUCK WIDE OPEN, HAD TO BE TOWED IN, CHECK AND ADVISE. FOUND THROTTLE CABLE BINDING AND HOLDING THE ACCELERATOR LEVER DOWN. ORDERED THE PART AND REPLACED THE CABLE. NOTE THE OLD CABLE HAD WATER IN IT AND FROZE (THIS WAS THE SERVICE GUY'S SPECULATION), THAT'S WHY IT WAS INTERMITTENT. RECOMMENDED NOT POWER WASHING THE CABLE END (WE HAD NEVER POWER WASHED THE CAR AND WE ARE THE ORIGINAL OWNERS)." I HAVE RETAINED THE REPLACED PARTS FOR YOUR OR ANY OTHER ENTITY'S INSPECTION. TOTAL COST OF THIS REPAIR: $125.25; TOTAL COST OF THE PREVIOUS EVALUATION 5 WEEKS EARLIER: $164.01; THE COST OF PEACE OF MIND THAT YOUR CAR IS NOT GOING TO ACCELERATE OUT OF CONTROL: PRICELESS. 1. HOW DO I GET MY MONEY BACK? 2. HOW DO I KNOW THAT THEY CORRECTED THE IS
MY SEVENTEEN YEAR OLD SON HAD TOLD ME PREVIOUSLY THAT THE GAS PEDAL HAD BEEN SUCKED DOWN TO THE FLOOR AND THE CAR ACCELERATED WILDLY. AT FIRST, I DISMISSED IT AS THE FLOOR MAT GETTING TANGLED IN THE GAS PEDAL. BUT THEN I EXPERIENCED IT MYSELF AND IT WAS A WILD AND CRAZY EXPERIENCE TO GET THE CAR UNDER CONTROL WITHOUT ANY ADVANCE NOTICE THAT IT WAS GOING TO TAKE OFF FROM A DEAD STOP AFTER PUTTING THE CAR IN GEAR. I TOOK THE CAR TO VARSITY FORD IN ANN ARBOR, MI (INVOICE # [XXX]) AND HERE IS THE SERVICE WRITE UP LANGUAGE; "CUSTOMER STATES GAS PEDAL WILL STICK TO THE FLOOR INTERMITTENTLY, CHECK AND ADVISE. CHECKED THE EECV SYSTEM AND ROAD TEST INSPECTED THE THROTTLE AND CABLE AND FOUND ABSOLUTELY NO PROBLEM THAT WOULD CAUSE THIS CONCERN, HOWEVER, RECOMMENDED SOME PM TUNE-UP WORK. REPLACED AIR FILTER AS MAINTENANCE. THIS WAS THE FIRST INCIDENT. I WILL FILL OUT ANOTHER COMPLAINT FORM FOR THE SECOND INCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THIS VEHICLE WAS OWNED BY MY MOM WHEN THIS INCIDENT OCCURRED. SHE WAS ENTERING HER GARAGE WHEN THE VEHICLE BEGAN ACCELERATING UNCONTROLLABLY AND WENT THROUGH HER GARAGE DOOR AND WALL. SHE WAS NOT INJURED IN THE INCIDENT BUT HER CAR AND GARAGE WERE. SHE TOOK THE VEHICLE TO THE LOCAL FORD DEALERSHIP WHERE THE CAR WAS PURCHASED BUT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. SHE DID NOT FEEL COMFORTABLE DRIVING THE VEHICLE UNTIL IT WAS REPAIRED. AFTER SOME TIME THE FORD DEALERSHIP FINALLY DECIDED TO REPLACE THE COMPUTER (I BELIEVE). WHEN SHE BROUGHT THE CAR TO THE DEALERSHIP SHE WAS TOLD THERE WERE NO RECALLS AND NO INVESTIGATION INTO STICKING ACCELERATORS. *TR
WAS RIDING DOWN THE ROAD AT 45MPH AND WENT TO SLOW THE CAR DOWN AT A STOP LIGHT AND THE THROTTLE FAILED TO DISENGAGE WAS ABLE TO BRING THE VEHICLE TO A STOP USING BRAKES AND SHIFTED TO NEUTRAL TO TURN THE VEHICLE OFF. OPENED UP THE HOOD AND FOUND A SLEEVE WAS STUCK TO THE HOUSING BODY CAUSING THE THROTTLE CABLE TO NOT DISENGAGE PROPERLY. WE RESEATED THE SLEEVE AND TAPED UP THE JOINT IN ORDER TO GET THE VEHICLE HOME. WE NOTICED AN INVESTIGATION ABOUT THIS PROBLEM AND OTHER INCIDENTS SIMILAR TO OURS SO WE THOUGHT WE MAY NEED TO REPORT THIS AS WELL. *TR
MY WIFE STARTED TO ACCELERATE OUR FORD TAURUS SES ONTO A HIGHWAY BUT NEEDED TO SLOW DOWN FOR A CAR IN FRONT OF HER THAT WAS TURNING. SHE COULD FEEL THAT I COULDN'T SLOW DOWN. FINALLY SHE SHIFTED THE CAR INTO NEUTRAL AND TURNED THE ENGINE OFF SO THAT SHE COULD BRING THE CAR TO A HALT. I CAME TO LOOK AT THE CAR AND STARTED IT APPROXIMATELY 6 TIMES AND THE ENGINE WOULD RACE TO ABOUT 4500 RPM. THEN ON ABOUT THE 7TH TIME, THE CAR STARTED FINE AND IDLED AT THE CORRECT SPEED. HAVE TAKEN TO THE DEALERSHIP WHERE I WORK TO DIAGNOSE THE PROBLEM... *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE TIRE HAD BECOME FLAT. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT COIL SPRING WAS FRACTURED AND HAD PUNCTURED THE TIRE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT AFTER GETTING INTO HER VEHICLE AND STARTING, SHE HEARD A LOUD NOISE. AFTER INSPECTING THE VEHICLE SHE NOTICED THAT THE COIL SPRINGS ON THE FRONT DRIVER'S SIDE WERE FRACTURED AND HAD PUNCTURED THE TIRE. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 65,000.
HAD A FRONT SPRING BREAK A 83000 AND A REAR SPRING AT 135567 BOTH ON DRIVER SIDE TOTAL COST OF REPAIRS WAS 900 $$$. *TR
FRONT LEFT COIL SPRING BROKE AND TORE UP TIRE. *TR
DRIVER SIDE COIL SPRING BROKE AND CUT INTO TIRE DEFLATING IT. SMOKE FROM WHEEL-WELL BACKED UP TRAFFIC - LIMPED TO A SIDE STREET ON FLAT TIRE. REPLACED COIL SPRING AND TIRE. REALLY WORRIED ABOUT SERIOUS ACCIDENT SHOULD OTHER SPRING BREAK ON HIGHWAY AT HIGHER SPEED. I DON'T UNDERSTAND WHY THIS HAS NOT BEEN A RECALL ITEM ESPECIALLY SINCE THESE ARE THE SAME COIL SPRINGS AS ON THE '01 MODEL FOR WHICH THERE WAS A RECALL. *TR
ON APPROXIMATELY 01-27-12 WE NOTICED VEHICLE WAS NOT RIDING SMOOTHLY. VEHICLE WAS BROUGHT TO FORD AGENCY ON 02-06-12 WHERE VEHICLE WAS ORIGINALLY PURCHASED ON 10-11-02. WE WERE INFORMED THAT BOTH REAR COIL SPRINGS HAD TO BE REPLACED AT A COST OF $550.72 WHICH WE AGREED TO. MILEAGE ON 02-06-12 WAS 35,373. THIS CURRENT REPORT IS PRECEDED BY OUR ODI NUMBER 10260740 FILED ON 03-04-09 REPORTING FAILURE OF OUR FRONT END COIL SPRINGS REPLACED AT A COST OF $617.71. *TR
STARTED VEHICLE, PUT FOOT ON BRAKE AND PUT INTO DRIVE. AS SOON AS THE VEHICLE BEGAN TO MOVE FORWARD,THERE WAS A LOUD BANG. THE LEFT FRONT OF THE VEHICLE NOSED DOWN, AND I STOPPED. INSPECTION OF VEHICLE SHOWED BROKEN LEFT FRONT SPRING. *TR
BACKING OUT OF PARKING SPACE HEARD NOISE AND THEN THE RIGHT FRONT TIRE BLEW OUT. AFTER REMOVING THE TIRE FOUND THAT THE COIL SPRING HAD FRACTURED AND PUNCTURED THE TIRE. *TR
SUDDEN AND COMPLETE LOSS OF TRANSMISSION POWER - NO SECONDARY ACTIONS CAUSED THE PROBLEM, NOR WAS THERE ANY INDICATION OF A PROBLEM. NO LEAKS, NO TRANSMISSION SLIPPING, NO OTHER INDICATORS OF A PROBLEM. *TR
BACKING OUT OF GARAGE HEARD LOUD LEAK OF AIR. THOUGHT FLAT TIRE. WHEN ABOUT TO CHANGE TIRE DISCOVERED COIL BROKE AND SLASHED TIRE. THANK GOD DIDN'T HAPPEN A COUPLE WEEKS BEFORE WHEN SON BORROWED CAR AND WAS DRIVING ON HIGHWAY OUT OF STATE. OF COURSE NO RECALL ON THESE COILS SO HAD TO PAY OUT OF POCKET COR 2 NEW REAR COIL SPRINGS AND LABOR TO INSTALL. CHECKED ON INTERNET AND READ HUNDREDS OF POSTS ON THIS PROBLEM WITH THE TAURUS. WHY NOT A RECALL ON THIS YEAR?? *TR
NEW YEARS EVE WITH MY HUSBAND MYSELF ,SON AND HIS FIANCES DAUGHTER IN THE CAR ,DRIVING ON INTERSTATE AT 70MPH ,HEADING TO RESTAURANT, RT FRONT COIL BROKE. THANK GOD IT DIDN'T SLICE TIRE AND CAUSE A BLOW OUT AND KILL US OR SOMEONE ELSE. WHY HAS THERE BEEN NO RECALL ON COILS INSTALLED ON FORD TAURUS NEWER THAN 2001?? THIS IS THE SECOND INCIDENT OF COIL FAILURE ON MY CAR, A BACK ONE WENT A FEW YEARS AGO. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED AND PIERCED THE TIRE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 106,000.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE COIL SPRING FAILED. WHILE REVERSING, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED AND PIERCED THE TIRE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 162,000. THE VIN INFORMATION WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE PARKED WITH THE ENGINE SHUT OFF. THE FIRE DEPARTMENT ADVISED THE CONTACT THAT THE FIRE ORIGINATED AT THE REAR TAIL LIGHT ASSEMBLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE FAILURE AND THE CURRENT MILEAGE WAS 198,000.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY ONE MONTH LATER ON THE FRONT PASSENGER SIDE COIL SPRING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE DRIVER FRONT COIL SPRING FAILED. THE CONTACT FOUND THAT THE COIL SPRING HAD ALSO PUNCTURED THE FRONT DRIVER SIDE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 45 MPH ON AN ICY ROAD, THE VEHICLE SKIDDED AND ROLLED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STRUCK HER HEAD, SUSTAINED NECK AND SHOULDER STRAINS, BRUISES TO HER LEGS AND A LACERATION TO THE ARM. THE VEHICLE WAS TOWED AND DEEMED AS BEING DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 234,000.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE WHEN THE CONTACT WAS MADE AWARE THAT THE REAR DRIVER AND PASSENGER SIDE SPRINGS WERE FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. UPDATED 01/13/12*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/18/12
TRANSMISSION FAILED ON INSTERSTATE. NO WARNING WHATSOEVER. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
2002 FORD TAURUS ALMOST GOT ON FIRE ON 11/2/11. THERE WAS GRAY SMOKE AND HORRIBLE BURNING SMELL COMING OUT OF THE FRONT OF FORD CAR. CALLED THE POLICE DEPT, THEY CAME AND FOUND A BELT BROKE.... IF IT WERE NOT FOR THE POLICE PERSONS THAT CAME TO LET ME KNOW WHAT THE PROBLEM IS AND WHAT TO DO, ALONG WITH THE FACT (AND LUCK) I HAD THAT I WAS NOT DRIVING ON THE STREET WITH SPEED, THE ENTIRE VEHICLE COULD HAVE CAUGHT ON FIRE AND PRODUCE EVEN MORE DAMAGES FOR MYSELF AND ANYONE THAT COULD BE AROUND. FORD, TK, AND FIRESTONE HAS THE DETAILS OF.. ALL PROBLEMS ON THIS VEHICLE AND WHAT HAS BEEN REPAIRED. *TR ...UPDATE 01/20/12 *BF THE SERPENTINE BELT BROKE. THE CONSUMER ALSO STATED THE SUSPENSION SYSTEM NEEDED TO BE REPLACED. UPDATED IVOQ 03/07/12
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT SHE HEARD A LOUD BANGING NOISE WHILE DRIVING 5 MPH. UPON EXITING THE VEHICLE, SHE NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING HAD FRACTURED AND PIERCED THE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THREE OF THE FOUR COIL SPRINGS WERE REPLACED. THE FOURTH COIL SPRING FRACTURED APPROXIMATELY TWO YEARS LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
MY DAUGHTER HAD AN ACCIDENT IN A 2002 FORD TAURUS SE WHERE SHE IMPACTED A CONCRETE BARRIER HEAD ON AND HARD ENOUGH TO TOTAL THE VEHICLE WHICH WAS OWNED AND INSURED BY ME. THE WORSE OF THE IMPACT WAS ON THE DRIVERS SIDE FRONT END. ONLY THE PASSENGER AIRBAG DEPLOYED WITH NO ONE SEATED THERE, BUT HER DRIVERS SIDE AIRBAG DID NOT DEPLOY AT ALL. THIS RESULTED IN A CONCUSSION AND FACIAL LACERATIONS AND BRUISING WHEN HER FACE HIT THE STEERING WHEEL. THE SEAT BELT RESTRAINING SYSTEM FAILED TO ACT PROPERLY TO PROTECT HER FROM THIS INJURY. I HAVE CONTACTED FORD, BUT THEY DON'T CARE AND THEY ADVISED ME THAT THIS IS HOW IT IS DESIGNED TO WORK. SO IT'S ACCEPTABLE TO FORD THAT THEIR RESTRAINING SYSTEM ALLOWS INJURIES? I HOPE THAT SHE DOES NOT SUFFER FROM BRAIN TRAUMA AND I HOPE THAT THE WOUND HEALS WITH MINIMAL SCARING. THIS IS UNBELIEVABLE. IF THERE IS A CLASS ACTION SUIT INVOLVED, I WOULD LIKE TO PARTICIPATE. *TR
MY 2002 FORD TAURUS STOPPED PULLING WHEN I WAS DRIVING ON THE FREE WAY. THE TRANSMISSION FAILED AND FORD WILL NOT HELP WITH ANY OF THE REPAIR COSTS. *TT
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS HAVING NEW TIRES INSTALLED AT AN INDEPENDENT REPAIR SHOP WHEN HE WAS INFORMED THAT BOTH REAR COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS IN THE PROCESS OF HAVING THE COIL SPRINGS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
TOOK MY CAR IN FOR AN OIL CHANGE AND THEY SHOWED ME THAT MY FRONT PASSENGER COIL SPRING WAS BROKEN. WAS TOLD THIS IS A VERY COMMON ISSUE AND IS A SAFETY CONCERN BECAUSE MANY PEOPLE HAVE THE SPRING GO INTO THEIR TIRES. *TT
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT A CLICKING SOUND WAS HEARD FROM THE AIR CONDITIONER AND THE CONTACT NOTICED THAT THE PASSENGER SIDE FLOOR MAT WAS WET. THE CONTACT WAS DID NOT CONFIRM IF THE TWO FAILURES WERE RELATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS 112,000.
ON MY VEHICLE, A 2002 FORD TAURUS SES SEDAN WITH A DOHC DURATEC ENGINE, THERE ARE PLASTIC COMPONENTS THAT SECURE THE CRUISE CONTROL CABLE TO THE THROTTLE BODY. OVER TIME THESE COMPONENTS WEAR OUT AND BREAK AND BECOME LODGED IN SUCH A WAY AS TO HOLD THE THROTTLE OPEN. THIS CAN HAVE CATASTROPHIC AND LIFE THREATENING CONSEQUENCES. THIS HAPPENED TO ME THIS EVENING. IF I HAD NOT QUICKLY SHIFTED THE VEHICLE?S TRANSMISSION INTO NEUTRAL I WOULD HAVE RAMMED THE VEHICLE IN FRONT OF ME. FORTUNATELY I KNOW ENOUGH ABOUT CARS THAT I WAS ABLE TO FIX THE PROBLEM WITH ELECTRICAL TIES AND MAKE MY VEHICLE SAFE TO DRIVE. FORD MOTORS HAS A DUTY TO THE PUBLIC TO IMMEDIATELY RECALL ALL VEHICLES WITH THESE PLASTIC COMPONENTS AND FIX THE PROBLEM. *TR
A FUEL TANK MOUNTING STRAP FAILED ON MY 2002 FORD TAURUS DURING NORMAL DRIVING IN WALTON HILLS, OH. THE STRAP WAS PAINTED REGULAR STEEL AND BADLY CORRODED. THIS DEFECT APPEARS TO BE IDENTICAL TO THE AUGUST 2011 RECALL OF F150 AND F250 TRUCKS FOR POTENTIAL FUEL TANK STRAP FAILURE. THE STRAP WILL HAVE TO BE REPLACED ASAP AND I WILL SEE IF THE OLD STRAP CAN BE SAVED. *KB
I WAS PULLING MY WIFE'S CAR OUT OF THE GARAGE WHEN THE LEFT FRONT TIRE BLEW. I THOUGHT IT WAS JUST A FLAT TILL I NOTICED THAT THE FRONT STRUT (SPRING) HAD BROKEN. I COULD TELL THAT THIS HAPPENED BECAUSE OF A MANUFACTURING DEFECT (THE STEEL WAS NOT HEAT TREATED PROPERLY). I KNOW THIS BECAUSE I SPENT 40 YEARS IN THE AUTO INDUSTRY AS A QUALITY CONTROL MANAGER. I TOOK THE CAR INTO MY MECHANIC AND HAD ALL FOUR STRUTS REPLACED AT A COST OF ALMOST $800.00 THIS IS A TRUE SAFETY DEFECT BECAUSE MY WIFE TRAVELS TO WORK ON I-75 AT 70 MPH AND DRIVES 60 MILES ONE WAY TO WORK. IF THIS HAPPENED ON THE HIGHWAY, SHE SURELY WOULD HAVE FLIPPED OVER! *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 30-35 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AND THE ENGINE RPMS INCRESED TO 4000 WITHOUT WARNING. THE CONTACT APPLIED THE BRAKES AND SHIFTED INTO NEUTRAL, SHUT THE ENGINE OFF FOR A MOMENT AND WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 78,000.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford Taurus → · Every Taurus year → · How the figures are calculated →