2010 Ford Fusion Hybrid

Above average

Owners filed 508 complaints about this vehicle with federal regulators, most often about the steering. No safety recall has been issued.

When it fails
020k40k60k90k120k200k
85,000 milesMedian miles at failure

373 complaints record an odometer reading. Failures cluster around 75,00090,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags133
201
Steering119
201
Service Brakes74
300
Engine36
000
Power Train27
000
Vehicle Speed Control21
100
Fuel/Propulsion System21
000
Electrical System19
000
Service Brakes, Hydraulic13
000
Structure › Body9
100

What owners reported

Newest filings
Service Brakes
Filed Sep 10, 2026MD

I own a 2010 Ford Fusion Hybrid and am reporting a recurring and serious braking problem. On XXX, while driving to pick up my mom and my [XXX] son, I pressed the brake pedal to stop, but the vehicle did not stop normally. I repeatedly tried to brake, but the vehicle took much longer to stop than it should have. The brake pedal became spongy and did not have normal resistance. The BRAKE, ABS, and AdvanceTrac warning lights appeared. The vehicle’s computer/system was reset afterward, and the vehicle drove normally for several days. On XXX, the same braking problem happened again while i was driving to go pick up my [XXX] son from school. The brake pedal became spongy, and repeatedly pumping the brakes did not properly stop the vehicle. This time I had to use the emergency/parking brake to help bring the vehicle to a stop. The same BRAKE, ABS, and AdvanceTrac warning lights appeared.After this incident, the rear brakes were replaced and a new ABS Anti-Lock Brake Pump (part number 9E58-2C555-AF) was installed. The computer/system was also reset again. On XXX, the BRAKE, ABS, and AdvanceTrac warning lights came back on again despite the new brake components and computer reset. The mechanic who performed the repairs has been unable to determine the cause, so the vehicle is being taken to another repair shop for further diagnosis. I am concerned that this may be a safety defect involving the braking/ABS system of the 2010 Ford Fusion Hybrid. The vehicle has experienced an actual los

Visibility/Wiper
Filed Aug 16, 2026NY

2020 Ford Escape wipers keep stuttering, moving very slowly, freezing midway through cycle, or fail to operate during adverse weather conditions. This results in poor to no visibility sometimes with the wiper blocking vision directly. This is a known recall and Ford has refused to repair the wiper until the unveil their solution for all potentially impacted vehicles. They acknowledge that a wiper motor would repair our vehicle right now but told us to wait for months while they determine a global fix. Recall number we believe is 26S14. Both Ford America and local dealer will not perform work. Communications were via phone call with both dealer and Ford America.

Steering
Filed Aug 14, 2026CA

The power steering has failed twice recently while driving and the dashboard warning displayed as follows: power steering assist fault. This makes it very hard to steer, dangerous and scary when this happens. Can a recall be issued for my vehicle? I am very disappointed that my 2010 ford fusion hybrid vehicle was left out of the recall even though it was manufactured at the same plant as the 2011 - 2013 models that were recalled. I found this online: Investigation and Recall ContextFederal Probes: The NHTSA investigated 2010–2012 Ford Fusion and Lincoln MKZ models for sudden loss of electric power steering, logging thousands of complaints.Exclusion of the 2010 Model: Ford issued recalls (such as campaign 15S18) for 2011–2013 models to update power steering control modules or fix motor sensor faults, leaving 2010 models uncovered by the official action.Closure: The NHTSA officially closed its investigation into the 2010 Fusion steering complaints after concluding the failure trend did not warrant a mandatory safety recall, noting drivers could still revert to manual steering.

Service Brakes
Filed Jul 27, 2026CA

SUBJECT: Fraudulent Recall Completion / Incomplete Remedy resulting in Component Failure (Recall 19S54 / NHTSA 19V904) I am writing to file an emergency safety complaint regarding a fraudulently cleared safety recall on my 2010 Ford Fusion Hybrid. According to Ford's internal OASIS database, Safety Recall 19S54 (NHTSA Campaign 19V904) was marked as "completed" under a previous owner. However, physical inspection of the vehicle proves that the mandatory federal remedy was never executed. The master cylinder still retains the original factory DOT 3 cap, and the system was never upgraded to DOT 4 fluid. Because the servicing dealership falsified the repair documentation and left the corrosive DOT 3 fluid in the system, my vehicle has now suffered the exact catastrophic safety failure the recall was meant to prevent. The ABS Hydraulic Control Unit (HCU) internal valves have seized. The brake pedal is heavily compromised, and the vehicle is an active, severe safety hazard to drive. I am the second owner of this vehicle. I unknowingly purchased a car with a fraudulently cleared safety defect. Because this failure is a direct result of an incomplete federal safety recall remedy, I demand that Ford Corporate reopen this VIN file under "Related Damage / Incomplete Remedy." I require Ford to: 1. Arrange a complimentary tow to a certified Ford dealership. 2. Replace the ruined ABS/HCU module entirely free of charge. 3. Perform the mandatory DOT 4 pressure flush and install the correct r

Service Brakes
Filed Jul 2, 2026CA

Abs module failed

Service Brakes
Filed Jun 16, 2026MO

There have been many recalls on the 2010 Ford Fusion Hybrid, according to Ford mine has already had the repairs done yet the issues I’ve been having all match recalls. I’ve had issues with my passenger seat, the air bag system light is always on and the seat controls no longer work. The clockspring system is pure trash, there is no reason I’ve had to replace it twice now in the 2 months I’ve had this car. My ABS system keeps going in and out and says service advancetrac system. My hybrid battery rarely goes into hybrid anymore causing my mpg to drop. There were a few other things but that’s what’s coming out mind now.

Service Brakes, Hydraulic
Filed Apr 8, 2025100,000 milesWA

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that upon coming to a complete stop, the brake pedal suddenly depressed all the way to the floorboard. The contact became aware that the brakes were no longer functioning properly. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS and traction control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 100,000.

Steering
Filed Apr 1, 2025150,000 milesFL

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while reversing into a parking space at 2 MPH, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to turn. The contact could not recall whether a warning light was illuminated. The contact was able to park the vehicle. The vehicle was taken to Tire Kingdom, where it was diagnosed. The mechanic determined that the failure was related to Ford Campaign Number: 15S18. The dealer was contacted and informed the contact that the VIN was not included in the campaign. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 150,000.

Service Brakes, Hydraulic
Filed Mar 18, 2025162,000 milesCA

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving 15 MPH and depressing the brake pedal, the brake pedal went to the floorboard. The contact stated that the brake system, ABS, and traction control warning lights were illuminated. Additionally, the message "Brake System Failure" was displayed. The contact drove with caution to the residence, and then had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed that further diagnostic testing was needed to determine the cause of the failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 162,000.

Service Brakes, Hydraulic
Filed Mar 12, 202542,000 milesPA

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the message "ABS fault Detected" was displayed, prompting the contact to discontinue driving the vehicle. The ABS warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the ABS Hydraulic Control Unit (HCU). The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 42,000. See DP26004 for potential Defect Petition DP26004

Air Bags
Filed Mar 3, 2025109,000 milesCA

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the air bags warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that it would take three days to receive the diagnostic results. The vehicle was not yet diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.

Service Brakes, Hydraulic
Filed Feb 13, 2025160,000 milesCA

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at approximately 20 MPH, the "Check Brake System" message was displayed on the instrument panel and the brakes failed to engage while the brake pedal was depressed. The contact stated that upon depressing the brake pedal to the floorboard, the vehicle responded as needed. The ABS and traction control warning lights were illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

Service Brakes, Hydraulic
Filed Jan 22, 2025200,000 milesCA

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while reversing at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop immediately until the parking brake was applied. The brake warning light was illuminated, and an unknown message was displayed. The vehicle was towed to Pep Boys, who related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 200,000.

Steering
Filed Jan 14, 202599,000 milesMA

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while attempting to turn the vehicle to the left or the right, the steering wheel seized. The failure occurred intermittently but had become more pronounced and constant. The vehicle was now only able to be driven in a straight direction, whether going forward or in reverse. The steering assist failure light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was taken to another mechanic who confirmed the diagnostic result. The mechanic informed the contact of an unstated recall and referred the contact to the manufacturer for assistance. The vehicle had not been repaired. The dealer was informed of the failure and confirmed that the VIN was not under recall. The dealer referred the contact to the manufacturer. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall or under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 99,000.

Steering
Filed Jan 3, 2025229,875 milesTX

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the driver's side front tire. The contact was able to exit the highway and drove to a tire store and had the tire replaced. The contact stated that after the tire was replaced while leaving the store parking lot, the check engine and power steering assist warning lights illuminated. The contact drove the vehicle to the residence but turning the steering wheel was extremely difficult, requiring extra effort to turn the steering wheel. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to a closed NHTSA Action Number: EA17004 (Steering). The failure mileage was 229,875.

Service Brakes
Filed Oct 30, 2024106,000 milesCA

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 20 MPH, the brakes became inoperable. The contact had to slam on the brake pedal for the vehicle to stop. The Service Advance-trac, brakes, and check brake system messages were displayed. The contact researched online and discovered NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

Service Brakes, Hydraulic
Filed Oct 24, 2024162,000 milesFL

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving in a park lot and attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the brake pedal traveled to the floorboard. The vehicle was driven to the dealer where it was diagnosed and determined that the brakes needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was approximately 162,000.

Service Brakes, Hydraulic
Filed Oct 21, 2024200,000 milesVA

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 7-10 MPH and depressing the brake pedal, the brake pedal felt stiff. The contact stated that while depressing the brake pedal harder, the vehicle hesitated to respond, causing the braking distance to be extended. The ABS warming light and several other unknown warning lights were illuminated. The contact resumed driving; however, the failure worsened, and the vehicle failed to stop. The contact engaged the electric parking brake, and the vehicle stopped. The vehicle was towed to the dealer, where it was diagnosed that the ABS module, Part Number: BE5Z2C219H, had failed and needed to be replaced; however, the dealer informed the contact that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part had been discontinued and the VIN was not included in a recall. The failure mileage was approximately 200,000.

Parking Brake
Filed Aug 13, 2024130,000 milesCA

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 25 MPH, the brakes became inoperable. The contact stated that additional pressure was needed to depress the brake pedal while slowing down and stopping. The parking brake and ABS warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was towed to the local dealer, where it was diagnosed and determined that the failure was due to the ABS. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who determined that the failure was due to the ABS. The manufacturer was contacted and opened a case. The failure mileage was approximately 130,000.

Service Brakes, Hydraulic
Filed May 28, 2024120,000 milesOH

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while slowing for a traffic signal at approximately 20 MPH, the ABS and several other brake warning lights illuminated. The contact depressed the brake pedal however, the vehicle was not slowing down as needed. The contact stated that the brake pedal was depressed down to the floorboard. The contact stopped the vehicle by engaging the parking brake. The contact had the vehicle towed to a non-manufacturer dealer who diagnosed the vehicle and determined that the ABS Hydraulic Control Unit needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes Hydraulic) however, the VIN was not included. The failure mileage was approximately 120,000.

20 of 508 complaints, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
20208000Routine
201935010Routine
201859011Fatalities reported
201769010Routine
201653000Routine
201546200Routine
201465100Routine
2013126140Routine
201296000Routine
2011132002Fatalities reported
2010 — this page508000Above average

Compare every Fusion Hybrid year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.