2016 Ford Fusion Hybrid

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted by phone. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 65,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera failed to display a clear image. The message "Camera not Available" was displayed. The vehicle was taken to a local dealer where it was diagnosed and determined that the rear-view camera needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 104,000.

I was notified in October 2025 by Ford of a recall (NHTSA Recall 25V695) for my 2016 Ford Fusion's rear-view camera. We have contacted Ford numerous times as we have not received an additional letter stating to take the vehicle in for repair. They are claiming to only have the rear-view camera replacements for the Mustang. The rear-view camera on my vehicle does not work when in reverse (black screen that says to take the vehicle to the dealership for repair). This is a safety hazard and has almost been 1 year since the initial notification.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions while in reverse(R), the rear-view camera operated intermittently for several seconds and then went black. The vehicle was taken to a dealer on several occasions but was not diagnosed or repaired. The dealer informed the contact that the part for the recall was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the back-over prevention camera displayed a solid black screen. The failure mileage was 96,000.

The reverse rear view camera is intermittantly not working. The electrical system will often say "camera not available". There has been a recall notice for almost a year, and we are still waiting for a fix from Ford.

My 2016 Ford Fusion is affected by Ford Safety Recall 25SA9 (NHTSA Recall 25V695), involving the rear-view camera. According to the recall, the rear-view camera may display a blank or distorted image when the vehicle is in reverse, increasing the risk of a crash. The recall remains open for my VIN and NHTSA currently shows the status as “Recall Incomplete, remedy not yet available.” The official NHTSA recall documentation stated that the final remedy was anticipated to become available in June 2026. It is now August 19, 2026, and the remedy is still not available for my vehicle. I have contacted Ford regarding this issue. Ford has acknowledged the recall and informed me that the required parts/remedy are not currently available and that I must wait until they become available. Because this is an unresolved safety recall involving rear visibility, I am requesting that NHTSA document the continued unavailability of the remedy and review the delay in providing a repair for affected vehicles. Ford Recall: 25SA9 NHTSA Recall: 25V695 Previous NHTSA Complaint Number: 11748915 Ford Case Number: CXH-08512739-B1Q8G3

I am submitting this complaint regarding an unrepaired safety recall on my 2016 Ford Fusion, Ford Recall 25SA9 / NHTSA Recall 25V695, involving the rear-view camera. The recall concerns a condition where the rear-view camera may display a blank or distorted image when the vehicle is placed in reverse. This can reduce the driver's ability to see what is behind the vehicle and increase the risk of a crash. The recall was issued in October 2025. I have been waiting for the recall remedy to become available, but Ford and the dealership have been unable to complete the repair because the necessary parts are not available. As of August 11, 2026, my vehicle's NHTSA recall status still states: "Recall Incomplete, remedy not yet available." This means that approximately 10 months after the recall was issued, I still do not have access to the recall repair for a known safety defect. I understand that parts shortages can occur; however, I am concerned that such a significant amount of time has passed without Ford providing a remedy. The recall information indicates that the remedy was expected to become available, yet my vehicle remains unrepaired. I am requesting that NHTSA review Ford's handling of this recall and determine: Why the recall remedy remains unavailable approximately 10 months after the recall was issued. When Ford expects the required repair parts to actually become available. Whether Ford is taking adequate steps to provide affected vehicle owners with a timely and effe

EVAP blocking valve failed and car immediately went into limp mode on the highway. By doing this it could cause a crash. EVAP blocking valve also should last the life of the vehicle.

The contact owns a 2016 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel was turned; however, the steering wheel failed to turn in the intended direction. In addition, the contact stated that the trunk latch was independently unlocked. The contact stated that the trunk failure had started in 2023. The vehicle was towed to an independent mechanic where it was diagnosed with a failed rack and pinion. The contact was informed that the rack and pinion needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 123,000.

The contact owns a 2016 Ford Fusion Hybrid. The contact stated that after the vehicle was parked, the contact’s husband exited and closed the front passenger's side door; however, the front passenger's side door latch fractured and failed to properly close the door. The contact stated that there was no impact to the front passenger's side door that could have caused the door latch to fracture. The contact had to firmly push the front passenger's side door to keep the door closed. The vehicle was taken to an independent mechanic, who determined that the front passenger's side door latch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 143,000.

Car has intermittent electrical issue that causes ECUs to reboot often times disabling safety systems such as ABS, Airbags, Collision Avoidance, Adaptive Cruise Control, power steering and power brakes. Ford dealer believes that it's a short in a wiring harness. They claim this issue has been seen in several vehicles like mine. Ford was able to reproduce the problem and recommends replacement of a wiring harness ($4k). To date, I have not had an accident, but do not feel safe driving the vehicle if the airbags and other safety systems become inoperable. Yes, all of the dashboard lights come on when this issue occurs - technician states that the whole computer system gets taken down. That's very uncomfortable when you are traveling at highway speed and no longer have safety system. Steering and braking do get impacted but are not inoperable. I can provide videos of the dashboard when these events occur.

Transmission in vehicle causes erratic engine behavior and has a grinding sounds

My 2016 Fusion Hybrid SE. All SYNC related functions ceased to function . Cant use bluetooth. cant do voice commands. USB is not working and not charging. Radio works fine, but phone button does nothing; menu button does nothing; voice command button on steering wheel does nothing. This is a safety hazard and I know I'm not the only one having this issue.

The contact owns a 2016 Ford Fusion. The contact stated while reversing, the back prevention camera display screen went blank and the warning message saying, "back camera unavailable contact the dealership." The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure and did not provide any assistance. The failure mileage was 55,000.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Screen for back up camera will black up within seconds of turning on. 2. How was your safety or the safety of others put at risk? I live in an apartment complex and the kids play outside. When back into or pulling out of a space it is a huge help to have the camera for kids who don't pay the closest attention to what is going on around them while playing. It is also disorienting when it is on & working and then suddenly turns off in the middle of reversing. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I have video of it happening and it is also notated on multiple ford chat forums. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not yet. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings prior to the glitching - on occasion during a black out a message will come up reading "backup camera unavailable, contact dealership" 6. How often - almost every time it is used over the last week.

I drive a 2016 Ford Fusion Hybrid with approximately 105,000 miles. The transmission (HF35 hybrid) recently started making a whining noise. The vehicle was diagnosed at a Ford service center as needing a transmission replacement due to failure of the transfer shaft gear assembly bearings. Issues with premature failure of the transfer shaft bearings for this transmission are well documented online and in multiple Technical Service Bulletins (TSB 14-0214, 16-0105, 17-0039) spanning several years. Previously, a Customer Service Satisfaction Program 14B07 was established to replace transmissions with this issue, for 2013-2014 model years. The program expired; however, many vehicles were produced with the same transmission issues after this Customer Service Satisfaction Program expired (including 2015 & 2016 Ford Fusion Hybrids built before Aug 2015). It is clear Ford was aware of the transmission issue when these later year vehicles were sold. I have reached out to Ford for assistance in repairing this defect but they have not provided any support. These defective bearings will certainly fail in thousands of cars currently on our roads and highways. Transmission failures are unpredictable and could result in dangerous vehicle behavior and vehicle accidents. Repair of this transmission defect is cost prohibitive for many vehicle owners and will force them to continue to drive the cars with failing transmissions. Ford, or the NHTSA, should issue a recall or Customer Service Satisfa

The drivers side sun visor will fall down in front of my face when I try to adjust it. It will dangle from its wires on the left side (main pivot point). This is very dangerous when it happens while driving. It cannot be put back in its place without stopping the car and repositioning it back in the whole that it fell out of. And it Will fall out again when moved. It has happened several times to me and my wife.

My trunk keeps popping open when it is not signaled to. This is a safety hazard for me because I do not want people to have access into my car. This is a safety hazard for others because my trunk can open while I am driving, resulting in my belongings flying out, becoming an obstacle for those driving behind me. According to the Car Gurus website, I am not the only one while this make and model who is having the same issue.

I spoke to the Ford dealership service department tech about the recall (22S43/22V413) & was told that Ford stopped making repairs as of the end of July for the problem until the customer has an actual problem and has to have the car towed in - then & only then will parts be sent to the dealership for the repair - Ford repaired some cars in July but notified service departments that Ford will not ship out parts until a customer's car is towed in for repairs to be fixed....Ford will pay for the tow and all parts but cars are not to be repaired until they are broken! I spoke to a rep from Ford and their story was totally different - parts are not available until at least October, so my question is - what happens to cars that exhibit this problem? DOES THE OWNER HAVE TO WAIT UNTIL OCTOBER TO GET A FIX - that seems ridiculous - I asked to speak to a Supervisor and have been waiting for over 30 minutes so will hang up now since no one wants to speak to a customer......

When placing the vehicle in reverse, the backup camera image intermittently turns to a black screen with a message saying to contact the dealership.

I always have my tires rotated at every oil change. This particular time (6/18/2022) the Service Manager (Steve) stated that I needed to replace my wheel nuts because of them swollen and he was afraid that if he takes off the wheels, they might not go back on or if I needed to remove the wheels on a roadside emergency that the wrench that comes with the car would not fit. He stipulated that this is happening more and more and it should be on a recall. We had to pay $9/nut (x20) to replace something that is "obviously" a Ford suppler issue and not the end user. Get this the program, get these recalled and get a better substitution.

Went in for a oil change and tire rotation service writer came to tell me lug nuts were distorted and needed to be replaced.He also informed me that Ford was aware of this and they change a lot of lug nuts during the week. There should be a recall if it is a safety hazard. There are no warning lights to tell you you lug nuts are distorted and could cause a safety hazard. When you go in for routine maintenance it is a problem when they can't get the tires off your car because of defective lug nuts.

My vehicle is currently overheating. As I started checking and inspecting my car I noticed leaks into my cylinders. I went online and notices many forms of discussion as Ford owners requesting a class action to resolve this issue. This can be very expensive as I may have to repair my motor.

Driver front seat belt locks into position making it difficult to pull out. It also gets locked once the seatbelt is in place. This is an ongoing problem and happens whether the vehicle is on or off.

Took car in for service. The technician said my lug nuts are swollen. Wanted $180.00 to replace. Ford service technician said it was due to Ford using a 2 peice lug nut.

When I put my car in reverse, the image displayed for the backup camera is inverted. Ex. If a car is on my right side, it will display that it is on the left side on the screen. It has been doing this for over a year and only seems to work maybe 1/50 trips, in particular when it is extremely cold. Newer fords have been recalled for this error as it is a major safety hazard when reversing.

DRIVERS SIDE SEAT BELT LOCKS UP, AND CONSTANTLY HAS TROUBLE RETRACTING.

I drove the vehicle 2 miles to a nearby shopping center. I came out 15 minutes later and tried to start the car. Immediately flashing on the console was a large yellow wrench, message telling me to stop the vehicle immediately, pull over, errors with steering system, errors with side impact system and various other errors flashed. I tried to put the car in drive and it automatically went back into Accessory mode and flashed the same error messages telling me to stop driving. The steering was locked and unable to steer. Had it towed to the Ford dealer. They let it sit for 4 hours and then called to say they could see no issue as it started just fine. The next day they called and said they saw the issue 3 different times and saw communication errors in the car computer. They cleared the errors and let it sit over the weekend. They called several days later and said they had driven it 25 miles with no errors seen. I do not trust this car as safe on the road. If I had been on the highway, I would have locked up the steering and lost all power. It's not safe to drive until Ford finds the cause. I filed a complaint with Ford headquarters and was given a case number with high priority. The regional service manager is being enlisted to figure this out. I've alerted the sales director that I won't be buying another Ford until we find the problem. I've alerted other dealer executives to get involved.

Ford made defective wheel lug nuts. I noticed a nail in my tire & decided to get a new set of tires. The tire shop could not remove the tires because the lug nuts were swollen. Depending on where I am this could be safety issue. I called Ford customer care 3 times (2 hang ups by their reps) and a local dealer. All of them could could care less about the defect.

MY TRUNK KEPT POPPING OPEN ONCE IN A WHILE. I FINALLY LEFT MY KEY FOB A LONG WAY FROM THE VEHICLE AND IT STILL POPPED OPEN. I EAT MY LUNCH IN MY CAR AT WORK AND I WAS SITTING THERE AND ALL OF THE SUDDEN THE TRUNK POPPED OPEN BY ITSELF AND THEN I HEARD THE DOOR LOCKS CLICK OPEN. SO I DECIDED WHEN I FINISHED MY LUNCH TO LOCK IT UP AND PUT MY KEYS BACK IN MY OFFICE. LATER I WALKED OUT BECAUSE SOMEONE TOLD ME MY TRUNK WAS OPEN. NOT ONLY WAS MY TRUNK WIDE OPEN BUT MY DOOR WAS UNLOCKED. I WAS HOME ONE DAY AND WE HAD TEMPERATURES IN THE 80'S THAT DAY AND THE CAR WAS WIGGING OUT. THE KEY PAD ON THE SIDE WAS LIGHTING UP AND FADING OUT AND THE TRUNK WAS CLICKING LIKE CRAZY (IT WAS ALREADY IN THE OPEN POSITION) AND I KEPT HEARING THE DOORS UNLOCKING CONSTANTLY. THIS MUST'VE HAPPEND ALL NIGHT LONG BECAUSE MY BATTERY WAS DEAD IN THE MORNING. I MADE AN APPOINTMENT AT PENSKE FORD IN LA MESA, CA. I BROUGHT IT IN AND HE SAID HE NEVER HEARD OF THE PROBLEM. BUT ONLINE THERE ARE QUITE OF FEW PEOPLE THAT HAVE THIS ISSUE. HE ASKED ME ABOUT MY BATTERY BECAUSE I TOLD HIM IT KILLED IT AND I HAD TO CHARGE IT. HE LOOKED AND IT WAS OVER 5 YEARS OLD. SO, I REPLACED THE BATTERY. SO, MY WIFE TOLD ME IT WAS WIDE OPEN AGAIN THIS MORNING AT 5:30 AM. NOW I HAVE TO BRING IT BACK TO FORD. IWITH SO MANY PEOPLE HAVING THE SAME ISSUE. CAN'T SOMEONE MAKE THEM DO A RECALL ON THIS? WHY SHOULD WE HAVE TO PAY OUT OF OUR POCKETS FOR THEIR INABILITY TO BUILD A QUALITY VEHICLE? NOW I HAVE TO DROP IT OFF THERE AND THEY SAID

EVERYTIME I GO OVER 60 MPH I HEAR A RATTLING NOSE FROM THE FRONT PASSENGER DOOR AND I KNOW THERE'S A SAFETY RECALL FOR FORD FUSION DOOR LATCH SO I CALLED THE DEALER AND ALSO FORD CUSTOMER SERVICE BUT BOTH SAID THERE'S NO RECALL WITH MY VIN BUT I CAN HEAR IT AND I'M AFRAID THAT MY PASSENGER DOOR MIGHT OPEN WHILE DRIVING. FORD WANTS ME TO PAY OUT OF MY POCKET FOR DEALER TO LOOK AT IT BUT I'M BROKE DUE TO PENDAMIC.

ON MAY 28TH, 2020 I TOOK MY 2016 FORD FUSION HYBRID IN FOR SERVING AT 42,670 MILES, BECAUSE OF MY VEHICLES LOSS OF POWER STEERING, STEERING WHEEL STUTTER AND A WINNING SOUND WHILE IN MOTION ON CITY STREET. MULTIPLE STEERING NOTIFICATION WARNING LIGHTS CAME ON, INCLUDING POWER STEERING ASSIST FAULT, ADVANCE TRAC FAULT, LANE KEEPING MALFUNCTION, AND PRE-COLLISION ASSIST NOT AVAILABLE. MY VEHICLES LOSS OF POWER STEERING WHILE IN TRAFFIC CAUSED THE VEHICLE TO BECOME DIFFICULT TO CONTROL. ON MAY 29TH THE TECHNICIANS PERFORMED DIAGNOSTIC TEST, WHICH THEY TOLD ME INDICATED MY STEERING RACK ASSEMBLY NEEDED TO BE REPLACED AND A WHEEL ALIGNMENT WOULD ALSO NEED TO DONE A WELL. PARTS WERE ORDERED AND ON JUNE 4TH THE SERVICE WORK WAS DONE. MY TOTAL COST WAS $3102.39. ON JUNE 27TH, LESS THAN A MONTH AFTER HAVING MY CAR SERVICE AND PAYING OVER $3,100.00 FOR THE REPLACEMENT OF MY STEERING RACK ASSEMBLY AND 4 WHEEL ALIGNMENT, PLUS DYNASTIC TEST, THE SAME PROBLEMS REOCCURRED WHILE I WAS DRIVING, PLUS AT VARIOUS SPEEDS THE POWER STEERING SEIZED, WHILE ATTEMPTING TO MAKE RIGHT AND LEFT TURNS WHILE BRAKING GOING DOWN HILL AND ALL THE STEERING MALFUNCTION NOTIFICATIONS CAME ON AND STEERING AGAIN BECAME DIFFICULT. I TOOK MY CAR BACK IN FOR SERVICING AGAIN FOR THE SAME PROBLEM. THEY KEPT MY CAR FOR 2 DAYS AND SAID THEY HADN'T RESET THE STEERING TRACK ASSEMBLY COMPUTER, WHICH THEY DID THEY NOW HAD TO DO LINE, BY LINE, INSTEAD OF JUST SELECTING THE RESET. WHY WASN'T THE COMPUTER RESET IN THE FIRST PLA

ON MAY 28TH, 2020 I TOOK MY 2016 FORD FUSION HYBRID IN FOR SERVING AT 42,673 MILES, BECAUSE OF MY VEHICLES LOSS OF POWER STEERING, STEERING WHEEL STUTTER AND A WINNING SOUND WHILE IN MOTION ON CITY STREET. MULTIPLE STEERING NOTIFICATION WARNING LIGHTS CAME ON, INCLUDING POWER STEERING ASSIST FAULT, ADVANCE TRAC FAULT, LANE KEEPING MALFUNCTION, AND PRE-COLLISION ASSIST NOT AVAILABLE. MY VEHICLES LOSS OF POWER STEERING WHILE IN TRAFFIC CAUSED THE VEHICLE TO BECOME DIFFICULT TO CONTROL. ON MAY 29TH THE TECHNICIANS PERFORMED DIAGNOSTIC TEST, WHICH THEY TOLD ME INDICATED MY STEERING RACK ASSEMBLY NEEDED TO BE REPLACED AND A WHEEL ALIGNMENT WOULD ALSO NEED TO DONE A WELL. PARTS WERE ORDERED AND ON JUNE 4TH THE SERVICE WORK WAS DONE. MY TOTAL COST WAS $3102.39. ON JUNE 27TH, LESS THAN A MONTH AFTER HAVING MY CAR SERVICE AND PAYING OVER $3,100.00 FOR THE REPLACEMENT OF MY STEERING RACK ASSEMBLY AND 4 WHEEL ALIGNMENT, PLUS DYNASTIC TEST, THE SAME PROBLEMS REOCCURRED WHILE I WAS DRIVING, PLUS AT VARIOUS SPEEDS THE POWER STEERING SEIZED, WHILE ATTEMPTING TO MAKE RIGHT AND LEFT TURNS WHILE BRAKING GOING DOWN HILL AND ALL THE STEERING MALFUNCTION NOTIFICATIONS CAME ON AND STEERING AGAIN BECAME DIFFICULT. I TOOK MY CAR BACK IN FOR SERVICING AGAIN FOR THE SAME PROBLEM. THEY KEPT MY CAR FOR 2 DAYS AND SAID THEY HADN'T RESET THE STEERING TRACK ASSEMBLY COMPUTER, WHICH THEY DID THEY NOW HAD TO DO LINE, BY LINE, INSTEAD OF JUST SELECTING THE RESET. WHY WASN'T THE COMPUTER RESET IN THE FIRST PLA

AS I WAS DRIVING MY CAR LOCKED UP AND I HAD TO HARD BREAK. I TOOK IT INTO THE SHOP AND THEY SAID IT WAS A WIRING ISSUE AND NOT COVERED UNDER WARRANTY. THEY COULDN'T EXPLAIN WHY IT WOULD HAPPEN AND SUGGESTED I PLACED SOMETHING HEAVY ON MY PASSENGER DASH. IT SOUNDS SIMILAR TO ANOTHER RECALL I SAW BUT MY CAR IS NOT LISTED AS NEEDING THAT. *TR

TL* THE CONTACT OWNS 2016 FORD FUSION HYBRID. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE INTO DRIVE, THE VEHICLE FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO SHIFT THE VEHICLE FROM REVERSE TO THE DESIRED GEAR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. INVALID VIN

MY AIRBAG IN MY STEERING WHEEL IS POPPED UP AND THE SYNC SYSTEM FOR MY RADIO KEEPS DISCONNECTING AND JUST WILL NOT CONNECT AT ALL. DID A FACTORY RESET WITCH SOLVED THE PROBLEM FOR ONLY A COUPLE DAYS AND WENT BACK TO NOT WORKING AGAIN

AIRBAG LIGHT COMES ON AFTER YOU START THE CAR BUT THERE IS NO ISSUE. RECALL WAS FIXED RECENTLY AS WELL BUT APPARENTLY THE SENOR IS NOT COVERED IN THE RECALL.

I HAVE OWNED 5 MICHELIN ENERGY SAVER A/S TIRES, SIZE 225/50R17. THREE OF THEM DEVELOPED SIDEWALL BUBBLES IN LESS THAN 40,000 MILES, SOME WITHIN 5000 MILES OF PURCHASE. ALL TIRES HAD TO BE REPLACED SINCE DRIVING ON THESE TIRES COULD CAUSE DEATH. THIS TIRE IS DEFECTIVE AND SHOULD BE RECALLED.

I WAS DRIVING ON THE HIGHWAY, SUDDENLY THE CHECK ENGINE LIGHT WAS ON ALONG WITH SUDDEN LOSE OF ENGINE POWER. THE CAR ENTER SOME KIND OF SAFE MODE THAT CAN ONLY DRIVE UNDER 25 MPH. STEERING WHEEL WAS VERY HEAVY. IT RETURNED TO NORMAL AFTER SEVERAL RESTART. CHECK ENGINE LIGHT STILL ON. WENT TO THE DEALER THE NEXT DAY. THEY TOLD ME IT IS CAUSED BY A FAULTY SENSOR OF THE THROTTLE BODY.

WHEN I GET IN MY CAR SOMETIMES IT DOESN'T START THE FIRST TIME I TURN THE KEY

RECEIVE ERROR "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM". UNABLE TO OPERATE THE CLIMATE SYSTEM, WINDOWS, DOOR LOCKS AND RADIO VOLUME. THIS OCCURS FREQUENTLY AND IS A SAFETY CONCERN, ESPECIALLY IN HOT WEATHER UNABLE TO OPERATE WINDOWS OR AC.

TWO DAYS AFTER GETTING GAS MY ENGINE LIGHT CAME ON. IT STAYED ON FOR ABOUT A WEE AND TURNED OFF. THIS KEPT HAPPENING EVERYTIME I GOT GAS S I TOOK IT TO THE DEALERSHIP AND WAS TOLD SOMETIMES THE CAP STICKS AND IT'S A COMMON THING THAT DOESNT REQUIRE ANY REPAIRS AND THEY RESET IT. THIS HAPPENED FOR ALMOST A YEAR. I TOOK IT BACK AND THIS TIME THEY CLAIM I NEEDED A NEW VAPOR MANAGEMENT VALVE. OF COURSE MY CAR IS LESS THAN 36,000 MILES BUT THE 3 YEARS ARE UP AS OF TWO MONTHS AGO. I CALLED FORD AND THEY SAID IT WAS COVERED UNDER WARRANTY BECAUSE I HAD THE PROBLEM BEFORE THE 3 YEARS. WHEN I GET TO THE DEALERSHIP TO PICK UP MY CAR THEY WANT ME TO PAY FOR THE REPAIR. I CALL FORD BACK AND ASK THEM TO SEND AN AUTHORIZATION NUMBER TO THE DEALERSHIP AND NOW ALL OF A SUDDEN IT'S NOT UNDER WARRANTY.

OUR BRAKE LIGHT CAME ON SPONTANEOUSLY FOR SEVERAL SECONDS WHILE CAR SAT IDLE WITH PARKING BRAKE OFF (MY SPOUSE WAS IN THE CAR AND SAW THIS HAPPEN). WE TURNED THE PARKING BRAKE ON AND OFF, BUT THE LIGHT REMAINED ON. IT WENT OFF AFTER ABOUT MINUTE BY ITSELF. WE TOOK THE CAR INTO THE DEALER SERVICE CENTER TO CHECK THAT ISSUE AND DO AN OIL CHANGE. THEY DID A "VEHICLE CHECK-UP" (WE HAVE THE PAPERWORK) AND SAID THERE WAS NO PROBLEM FOUND. THREE DAYS LATER THE BRAKES FAILED. I WAS DRIVING ON A SURFACE STREET, CROSSING STRAIGHT THROUGH AN INTERSECTION WITH A GREEN LIGHT AT AROUND 10MPH (I AM GUESSING), AND WENT TO SLOW THE CAR BECAUSE TRAFFIC HAD SLOWED. THE BRAKE PEDAL WENT SOFT TO THE FLOOR, YET THE BRAKES BARELY HAD ANY FORCE (I AM GUESSING 10% STOPPING POWER). THE BRAKE LIGHT CAME ON AND A BEEP SOUNDED. I WAS ABLE TO NAVIGATE SAFELY TO THE SIDE OF THE ROAD AND SLOW THE CAR TO A STOP. WE TOWED IT TO THE DEALER SERVICE CENTER. THEY, AGAIN, SAID THERE WAS NO PROBLEM. THEY INDICATED THAT IT COULD HAVE BEEN THE COLLISION MITIGATION SYSTEM WARNING I HEARD, DESPITE THE FACT I HAVE HAD THE CAR FOR THREE YEARS... I KNOW THE DIFFERENCE. FURTHERMORE, MY SPOUSE SAW THE BRAKE LIGHT COME ON EARLIER. MOST IMPORTANT IS THE FACT THAT THE BRAKES FAILED. WE ALSO CALLED FORD HEADQUARTERS AND INFORMED THEM OF THE ISSUE. WE WERE TOLD THEY INVESTIGATED THIS AT THE SERVICE CENTER, AND FOUND NO PROBLEM.

TAKATA RECALL

THIS CAR IS THE SECOND FUSION HYBRID I HAVE. THE 2015 AND 2016 HYBRID TITANIUM HAD THE SAME ISSUES. I CHANGED ONE FOR THE OTHER IN HOPE THE PROBLEM WOULD BE GONE. ALMOST EVERYTIME I DRIVE IN LOW SPEEDS, CIRCA 15MPH UP TO 30MPH ON UNLEVELED PAVEMENT WITH SETTS THE FOLLOWING LIGHTS TURN ON: ADVANCE TRAC, ABS, HILL ASSISTANT CONTROL. WHILST THOSE LIGHTS ARE ON, NONE OF THOSE FUNCTIONS WORKS. AS IT HAPPENED IN 2015 AND STILL HAPPENS IN MY 2016. IVE COMPLAINT TO FORD, BUT THEY NEVER GAVE ME A SOLUTION. I BELIEVE IT IS SOFTWARE PROBLEMS IN ABS MODULE. BUT NO UP TO DATE CALIBRATION FILES HAVE RESOLVED THIS ISSUE. IT HAPPENS FREQUENTLY, SO I WILL INPUT THE FIRST TIME IT HAPPENED WITH THE OLDER CAR (2015). I KNOW THAT NHTSA HAVE BEEN INVESTIGATING A SIMILAR ISSUE WITH 2009 TO 2011 FUSIONS. BUT I HAVE NO IDEA ABOUT THE CLOSURE OF THOSE CASES NEITHER WHETHER THERE IS ANY OTHER INVESTIGATION GOING ON. I LIVE IN BRAZIL, BUT HERE, THE GOVERNMENT AND FORD DO NOT CARE ABOUT CUSTOMERS AS USA CARES. SO I HOPE THAT AN INVESTIGATION IN USA COULD OBLIGE FORD OF BRAZIL MAKE THE REPAIRS TO FUSIONS SOLD HERE AS WELL. I WILL INPUT AN ADDRESS OF RELATIVES WHO LIVE IN SAN FRANCISCO. MY PHONE WILL BEGIN WITH +553

WHILE UNDER NORMAL OPERATION AT HIGHWAY SPEED (65-70MPH WITH CRUISE CONTROL ON) THE CAR ALERTED ME TO AN ERROR ("SERVICE ADVANCETRAC") AND IMMEDIATELY DEACTIVATED: CRUISE CONTROL, TRACTION CONTROL, EMERGENCY BRAKE ASSIST, AND A COUPLE OTHER SYSTEMS. THE CHECK ENGINE LIGHT ALSO CAME ON. THE CAR WAS UNABLE TO MAINTAIN SPEED AND BEGAN LOSING POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SHOULDER OF THE HIGHWAY AND TURN THE VEHICLE ON AND OFF TWICE, THE ALERTS AND CHECK ENGINE LIGHT PERSISTED THROUGH THE VEHICLE RESTARTS. I WAS ABLE TO ACCELERATE AND MERGE BACK INTO TRAFFIC; HOWEVER, THE MAXIMUM SPEED I WAS ABLE TO MAINTAIN WAS EXACTLY 50MPH AND I THINK THAT MAY HAVE ONLY BEEN UNDER BATTERY POWER PROVIDED BY THE HYBRID BATTERY SYSTEM (I.E., ELECTRIC DRIVE), SINCE NO ENGINE NOISE WAS APPARENT WHILE TRYING TO MAINTAIN SPEED. I WAS ABLE TO PARK AT A GAS STATION AND CALL FORD ROAD SIDE SERVICE. I HAVE AN AUTOMATIC ADAPTER ON THE CAR AND THE ADAPTOR REPORTED THE ERROR CODE OF: P2112 THROTTLE ACTUATOR "A" CONTROL SYSTEM-STUCK CLOSED. THE SAME ERROR CODE WAS ALSO FOUND BY THE FORD DEALER, WHICH REPAIRED THE ERROR UNDER WARRANTY.

WHILE DRIVING THE CAR AT ABOUT 25 MILES AN HOUR, FIRST THE TRACTION CONTROL LIGHT CAME ON THEN THE ENGINE LIGHT THEN THE AIRBAG LIGHT THEN THERE WAS A WARNING TO STOP DRIVING THE CAR. A BIG EXCLAMATION MARK WAS IN THE DISPLAY. THE CAR LOST POWER AND SLOWED TO A STOP. I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. I TRIED RESTARTING THE CAR AND ALL OF THE WARNING LIGHTS WERE STILL THERE SO I RAN THE VEHICLE DIAGNOSTICS REPORT. WHICH STATED THERE WAS A THROTTLE PROBLEM AND ENGINE FAILURE AND AIRBAG FAILURE AND BRAKE FAILURE. I HAD THE CAR TOWED TO THE FORD DEALERSHIP.

06/13/2017 - VEHICLE SUDDENLY DECELERATED IN HIGH TRAFFIC SITUATION WHEN EXITING HIGHWAY 101 IN LOS ANGELES. "CHECK POWERTRAIN" WARNING AND WRENCH LIGHT ILLUMINATED. UNABLE TO ACCELERATE TO SAFE DRIVING SPEED EVEN WITH ACCELERATOR PEDAL PUSHED ALL THE WAY TO THE FLOOR. VEHICLE WENT INTO "LIMP MODE". WAS ABLE TO GET VEHICLE TO NEARBY FORD DEALER. SERVICE TECHNICIAN REPORTED THAT THE THROTTLE BODY ASSEMPLY FAILED. FORD REPLACED THE ELECTRONIC THROTTLE BODY (ETB) PER TSB. NO PRIOR NOTICE OR WARNING FROM FORD WAS EVER PROVIDED THAT THIS IS A COMMON, AND POTENTIALLY DANGEROUS, ISSUE WITH THE VEHICLE, AND SERVICING FORD DEALER MADE NO COMMENT TO THAT FACT AS WELL.

AFTER "SERVICE ADVANCED TRAC" WARNING LIGHT ON DASHBOARD, SPEED OF THE VEHICLE DROPS ON HIGHWAY. EVEN THOUGH ACCELERATOR IS FLOORED, SPEED KEEPS DROPPING. EXPERIENCED TWICE THIS MORNING AND YESTERDAY ON FREEWAY.