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
2010 Ford Fusion Hybrid complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
A $300 DOLLAR COST AT A FORD DEALERSHIP JUST TO RESET A MODULE OF THE STEERING WHEEL IS UNJUSTIFIED. SEEMS LIKE IT WOULD BE A MANUFACTURE'S DEFECT. MY 18 YEAR OLD DAUGHTER DRIVING THIS CAR WHEN ALL OF A SUDDEN THE STEERING WHEEL JUST WON'T FUNCTION TO MAKE A TURN IS A GRAVE CONCERN TO A PARENT NOT TO MENTION A HEALTH HAZARD TO ANY DRIVER. SHE WAS PULLING OUT OF A PARKING SPACE AND WHEN SHE INTENDED TO TURN THE WHEEL TO STRAIGHTEN OUT, THE WHEEL BECAME HARD TO TURN. SHE COULD ONLY MOVE IT FORWARD BACK INTO THE SPACE. I FEEL IT MERITS A RECALL NOW AND NOT WAIT FOR A FATAL CASE...
THE WARNING LIGHT CAME ON FOR THE THROTTLE CONTROL/POWERTRAIN MALFUNCTION. THE VEHICLE JERKS FORWARD AS SOON AS I TAKE MY FOOT OFF THE BRAKE. IF I PUT IT IN REVERSE, THE VEHICLE JERKS BACKWARD WITHOUT ME HITTING THE GAS. THE VEHICLE WAS JUST TURNING INTO A PARKING GARAGE WHEN THIS OCCURRED.
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE SERVICE VEHICLE SOON WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED THE VEHICLE OFF AND, ONCE RESTARTED, RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER (KISTLER FORD SALES INC., 5555 CENTRAL AVE, TOLEDO, OH 43615, (419)-531-9911), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 93,000.
THROTTLE BODY DEFECT. VEHICLE LOST POWER ON HIGHWAY AND WOULD NOT GO OVER 50 MPH. THE VEHICLE WENT INTO SAFETY MODE, ALSO KNOWN AS "LIMP HOME MODE". DEALER REPLACED THROTTLE BODY, WHICH SOLVED THE PROBLEM. THE FORD "CUSTOMER SATISFACTION PROGRAM" INVOLVING THE DEFECTIVE THROTTLE BODY DOES NOT COVER HYBRID VEHICLES LIKE MINE, EVEN THOUGH IT HAS THE SAME DEFECTIVE PART. I COMPLAINED TO FORD AND THEY CREATED CASE #CAS15334188.
MY BREAKS IN MY 2010 FORD FUSION HYBRID STOPPED WORKING A COUPLE SECONDS AFTER STARTING THE CAR (ALONG WITH A BEEPING ALERT AND DISPLAY ON DASHBOARD TO CHECK BREAKS). FORTUNATELY I WAS IN A PARKING LOT AND GOING AT A SLOW SPEED. I WAS ABLE TO PULL TO THE SIDE AND STOP. I TURNED THE VEHICLE OFF. WHEN TURNING THE VEHICLE BACK ON THE ALERTS WERE GONE AND BREAKS WORKED. I HAD THE BREAKS CHECKED AND WAS TOLD THEY WERE FINE. ABOUT A MONTH WENT PAST, I WAS COMING TO A STOP AT A LIGHT ON A CITY STREET AND MY BREAKS SUDDENLY WENT OUT (ALONG WITH AN ALERT DISPLAY OF CHECK BREAKS). LUCKILY NO CARS WERE IN FRONT OF ME SO I WAS ABLE TO MAKE A RIGHT TURN AND PULL TO THE SIDE UNTIL MY CAR CAME TO A COMPLETE STOP. I TURNED THE CAR OFF AND ON AND BREAKS AGAIN WORKED FINE AND ALL WARNING LIGHTS OFF. WITH PLANS TO TAKE THE VEHICLE TO THE FORD DEALER AFTER WORK I PARKED. AFTER ABOUT 8 HOURS WITH THE VEHICLE BEING OFF I RETURNED TO MY CAR. I TURNED ON THE VEHICLE AND THE BREAK ALERT WAS BACK AND I HAD NO FUNCTIONAL BREAKS. THIS TIME WHEN I CONTINUED TO TURN THE CAR ON AND OFF THE ALERT DID NOT GO AWAY AND THE BREAKS DID NOT RETURN.
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 55 MPH, THE SERVICE POWER STEERING NOW AND ELECTRONIC CONTROL SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION FRICTION ELEMENT G PERFORMANCE AND THE INVALID DATA RECEIVED FROM ABS CONTROL MODULE CODES WERE FOUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,058.
THE 2010 FORD FUSION HYBRID KEEPS GOING INTO "LIMP" MODE EVEN ON THE HIGHWAY. THIS CAUSES POWER LOSS AND LOSS OF ACCELERATION. THIS CAN BE AT ANYTIME. THIS KEEPS HAPPENING MORE AND MORE AND FORD DOES NOT KNOW THE CAUSE OR RESOLVE.
LESS THAN A MINUTE AFTER STARTING THE CAR, I WAS BRAKING AND TURNING SLIGHTLY LEFT ON A SLIGHT DECLINE IN A PARKING LOT. THE BRAKE PEDAL SUDDENLY WENT SOFT, BRAKE FAILURE ALERT SOUNDED AND APPEARED ON DASHBOARD, AND PEDAL WENT ALL THE WAY TO THE FLOOR, NEVER RE-ENGAGING DESPITE PUMPING. THANKFULLY BECAUSE I WAS TRAVELING 10MPH AT MOST, AND DESPITE MY SHOCK AND CONFUSION, I WAS ABLE TO AVOID A COLLISION, AND QUICKLY PARK IN ANOTHER SPOT. I MADE A PHONE CALL AND DECIDED TO TRY AGAIN AND UPON RESTART THE BRAKES HAD NO PROBLEMS AND I WAS ABLE TO DRIVE HOME, WITH MY ONE HAND READY TO USE THE EMERGENCY BRAKE. GIVEN THE CONDITIONS THIS FAILURE OCCURRED, I SUSPECT THE PROBLEM IS WITH THE HYDRAULIC CONTROL UNIT.
TAKATA RECALL. IT HAS BEEN MORE THAN 2 YEARS AND A FIX HAS NOT BEEN PROVIDED. I CANNOT SELL MY CAR WITH THIS RECALL NOR CAN IT BE FIXED. MY ONLY OPTION (OTHER THAN THE HASSLE OF A RENTAL CAR) IS TO NOT HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT OF MY CAR WHICH, WITH A FAMILY OF 5, IS IMPOSSIBLE TO DO LEGALLY. LUCKILY, WE HAVE ANOTHER VEHICLE THAN CAN FIT US ALL. A COWORKER OF MINE HAD HIS TOYOTA REPAIRED EARLIER THIS YEAR BUT FORD HAS NOT YET TO ISSUE A SOLUTION. MORE THAN 2 YEARS WITHOUT A REMEDY IS A BIT RIDICULOUS.
MANY FORD FUSIONS HAVE A RECALL ON THE STEERING RACK. 2010 DOES NOT. MINE IS IN SHOP FOR REPAIR. ALSO, THE TRANSFER CASE WENT OUT. COSTLY REPAIRS. I AM NOT ABLE TO DRIVE DUE TO THE STEERING. ALREADY FIXED THE TRANSFER CASE AND SWAY BAR.
I EXITED MY CAR, WITH IT RUNNING, WENT INSIDE A STORE, WHEN I REENTERED MY CAR & PLACED IT IN REVERSE & BACKED OUT OF MY PARKING SPOT A RED WARNING APPEARED ON MY DASH "SERVICE POWER STEERING NOW". I THEN PLACED THE CAR IN DRIVE. THE POWER STEERING THEN COMPLETELY FAILED AND I WAS FORCED TO MUSCLE IT HOME FROM THERE. THE DASH INDICATORS NOW SAY "POWER STEERING FAULT" AFTER SOME RESEARCH I FIND THAT THERE HAS BEEN A RECALL FOR THE EXACT SAME EQUIPMENT USED IN THIS CAR, BUT NOT FOR THIS MODEL YEAR. WHY IS THERE NO RECALL FOR THIS MODEL YEAR? THIS IS AN EXTREME SAFETY ISSUE. LUCKILY I WAS NOT AT SPEED WHEN THIS FAILURE OCCURRED AS I AM NOT SURE I WOULD HAVE BEEN ABLE TO CONTROL THE VEHICLE HAD THAT HAPPENED.
"TAKATA RECALL" I CALLED AUTONATION FORD IN TORRANCE AND ALSO CALLED FORD CORPORATE OFFICE, THEY SAID THAT THEY CANT FIND A MANUFACTURE TO FIX THE AIRBAGS. MIGHT BE TILL THE END OF THE YEAR TILL THEY FIX IT. TERRIBLE
AFTER PULLING OUT OF MY DRIVEWAY AND HEADING DOWN MY LOCAL STREET (APPROX 15-20 MPH) I PRESSED BRAKES APPROACHING INTERSECTION. ABS/BRAKE/MAINTENANCE LIGHTS CAME ON WITH MESSAGE 'SERVICE BRAKE SYSTEM' AND 'TRACTION CONTROL OFF'. BRAKE PEDAL WAS HARD AND BRAKE POWER FADED. I WAS ABLE TO PULL OVER AND GOT TOWED TO FORD DEALER. DEALER SAYS ABS MODULE FAILED AND NEEDS REPLACEMENT, $1500 OR MORE. IF THIS HAPPENED ON A HIGHWAY, I WOULD HAVE MOST CERTAINLY BEEN IN A SERIOUS ACCIDENT. I SEE MULTIPLE COMPLAINTS HERE IN RECENT MONTHS DESCRIBING SIMILAR PROBLEMS.
AFTER 100,000 MILE CHECKUP, WHEN RPMS ARE RAISED WRENCHES APPEAR ON DASHBOARD AND CAR WON'T GO ABOVE 2,000 RPM. THIS RESULTS IN A DANGEROUS LOSS OF POWER ON HILLS AND THE FREEWAY. ERROR CODE P2112, THROTTLE BODY FAILURE. THIS CLOSE IS COVERED BY A THROTTLE BODY REPLACEMENT UNDER CUSTOMER SATISFACTION PROGRAM 13N03 HOWEVER THIS IS NOT HONORED FOR HYBRID FUSIONS.
TAKATA RECALL FORD HAS BEEN SENDING ME LETTERS INFORMING ME OF THE RECALL FOR THE PAST 2-3 YEARS. WHEN I'VE ASKED AT THE DEALERSHIP, I'VE ALWAYS BEEN INFORMED THAT PARTS AREN'T AVAILABLE AND THAT THEY WILL LET ME KNOW WHEN THEY CAN COMPLETE THE RECALL REPAIR. THE MOST RECENT LETTER I RECEIVED FROM FORD INDICATED THAT THEY WOULD PROVIDE A RENTAL VEHICLE FOR US WHILE WE WAITED FOR REPAIR PARTS. THIS, TO ME, INDICATES THAT *SOMEONE* IS TAKING THE SAFETY RISK POSED BY THE AIRBAGS IN MY VEHICLE SERIOUSLY. HOWEVER, WHEN I VISITED SONORA FORD (DEALERSHIP IN SONORA, CA) I WAS ADVISED TO GET ON THE WAITING LIST, A *MINIMUM* OF 30-DAYS WAIT, THAT NO RENTAL VEHICLES WERE AVAILABLE, AND THAT THERE WAS NO TELLING WHAT VEHICLE I COULD GET AS A LOANER IF AND WHEN THE RENTAL WAS PROVIDED - MIGHT BE A PASSENGER CAR, MIGHT BE A F-150 TRUCK. I AM TEACHING MY DAUGHTER TO DRIVE IN THIS CAR AND AM TERRIFIED OF WHAT WILL HAPPEN IF A MINOR FENDER-BENDER TRIGGERS THE AIRBAGS. FORD IS NOT STEPPING UP AND MEETING ITS RESPONSIBILITY (OR EVEN ITS PROMISES) IN FOLLOWING THROUGH ON THE TERMS OF THE RECALL.
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT CALLED JOE MACHENS FORD LINCOLN AT 573-445-4411 (LOCATED AT 1911 W WORLEY STREET, COLUMBIA, MO 65203) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *TT
2010 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG INFLATOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS WAS INFORMED THAT THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE NOT YET AVAILABLE. *JS
"TAKATA RECALL" THIS "JOKE" HAS GONE ON FAR TOO LONG. UNTIL PARTS ACTUALLY BECOME AVAILABLE, HOW ABOUT HAVING THE DEALER SIMPLY REMOVE THE DEFECTIVE INFLATOR AND LET US RELY ON THE 3-POINT SEAT BELT???!!! IT WOULD BE TONS BETTER THAN HAVING TO SUFFER WITH ONLY 3/4 OF A CAR AND HAVING TO PUT MY MOBILITY CHALLENGED WIFE IN THE BACK SEAT. THIS IS JUST PLANE WRONG AND STUPID!!!!
WHILE DRIVING UPHILL. MY CAR LOST POWER AND COULD ONLY GO APPROXIMATELY 40 MPH. THE POWERTRAIN WARNING LIGHT CAME ON. THIS HAPPENED 6 TIMES OVER A WEEK OR TWO. IT WAS DUE TO AN ELECTRONIC THROTTLE BODY FAILURE AND THE REPAIR COST OVER $500. THE NEXT DAY I FOUND OUT FORD HAS A CUSTOMER SATISFACTION PROGRAM #13N03 TO REPLACE THIS KNOWN DEFECTIVE PART IN FORD FUSIONS AND OTHER MODELS. THE WARRANTY FOR THE ELECTRONIC THROTTLE BODY WAS EXTENDED TO 10 YEARS AND 150,000 MILES. MY CAR IS 8 YEARS OLD AND HAS UNDER 100,000 MILES. I CALLED FORD AND AFTER SPEAKING TO A REPRESENTATIVE AND A SUPERVISOR, WAS TOLD FUSION HYBRIDS ARE NOT INCLUDED IN THE CUSTOMER SATISFACTION PROGRAM. THE ELECTRONIC THROTTLE BODY IN MY FUSION HYBRID IS THE EXACT SAME PART THAT IS IN THE FUSION THAT IS COVERED IN THE PROGRAM. IT IS THE EXACT SAME DEFECTIVE PART IN MY HYBRID THAT CAUSED THE SUDDEN LOSS OF POWER THAT HAS BEEN DEEMED A SAFETY ISSUE NECESSITATING THE CUSTOMER SATISFACTION PROGRAM. IF A DEFECTIVE PART IS KNOWN TO CAUSE A SAFETY ISSUE AND THE WARRANTY ON A PART IS EXTENDED DUE TO THE SAFETY ISSUE, THEN THAT SAFETY ISSUE APPLIES TO ALL MODELS THAT HAVE THE KNOWN DEFECTIVE PART. TO EXCLUDE A PARTICULAR MODEL THAT CONTAINS THE DEFECTIVE PART FROM THE CUSTOMER SATISFACTION PROGRAM, IS TO MINIMIZE THE SAFETY OF CERTAIN CITIZENS. GIVEN FORD'S SELECTIVE CORRECTIVE ACTION TO ADDRESS THIS KNOWN SAFETY ISSUE, I BELIEVE A RECALL ON THIS PART IS NECESSARY.
TAKATA RECALL HAS NOT BEEN FOLLOWED THROUGH WITH FORD.
TAKATA RECALL - IT'S BEEN 2 YEARS SINCE THE RECALL NOTICE AND STILL NO FIX. WHAT IS GOING ON?
TURNED ON VEHICLE WENT ONTO RESIDENTIAL STREET. WENT TO HIT BRAKES AND THEY DIDN'T WORK. THE FOLLOWING LIGHTS CAME ON TRACTION CONTROL/ABS/BRAKE LIGHTS. TOOK INTO FORD FOR REVIEW. THEY REPLACED HCU, ECU, AND MASTER CYLINDAR. EVEN GOING SLOW WAS NOT ABLE TO STOP AT A RED SIGNAL AND HAD TO MAKE RIGHT TURN TO AVOID CRASH IN INTERSECTION. REPAIR COSTS WERE ABOUT $2500.
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE DID NOT STOP. THE CONTACT STATED THAT ALL THE WARNING INDICATORS IN THE VEHICLE ILLUMINATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY MANUALLY SHIFTING THE VEHICLE INTO THE PARK POSITION. JERRY'S FORD ALEXANDRIA (6510 LITTLE RIVER TURNPIKE, ALEXANDRIA, VA) WAS CALLED AND THE CONTACT WAS INFORMED THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
I RECEIVED A RECALL NOTICE FROM FORD IN FEBRUARY 2018. THE FORD DEALERSHIP IN LUMBERTON, NJ HAS NEVER RECEIVED THE PARTS TO FIX THE DEFECT IN THE PASSENGER AIRBAG. IS THERE ANY FORD DEALERSHIP THAT HAS RECEIVED THE PARTS? MY WIFE COULD BE IN DANGER WHEN SHE RIDES WITH ME.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (FOX MOTOR GROUP LLC, 3560 28TH STREET SE, GRAND RAPIDS, MICHIGAN 49512) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
LEFT HOUSE ONE MORNING ABS LIGHT CAME ON AND LITTLE TO NO BRAKES. CAME BACK SLOWLY TO THE HOUSE. WAITED FIVE MINUTES TRIED AGAIN. AGAIN BRAKE PEDAL WENT TO THE FLOOR. WAITED 2 HOURS AND DROVE TO MY MECHANIC 2 MILES AWAY USING BACK ROADS. MECHANIC WHO IS RIGHT ON A HIGHWAY WENT TO TAKE IT FOR A DRIVE. NO BRAKES. AFTER CHECKING CODES IT WAS DETERMINED THAT IT NEEDED NEE ABS MODULE AND BRAKE BOOSTER. MY UNDERSTANDING IS THIS HAS BECOME A VERY SERIOUS PROBLEM THAT SHOULD BE RECALLED. HAD I MADE IT TO HIGHWAY AND HAD THIS HAPPEN AT INTERSECTION IT COULD HAVE BEEN A CRITICALLY SERIOUS SITUATION. NOW I AM SPENDING $2264 ON A FIX THAT SOME HAVE SAID DOES NOT HELP THE SITUATION. CAN WE PLEASE HOLD FORD ACCOUNTABLE FOR THESE ISSUES? THIS SHOULD BE A RECALL. DO I EVEN KNOW THE PARTS I AM BUYING WONT FAIL IN THE FUTURE OR WORSE WILL I BE SELLING A FUTURE DEATH TRAP TO A STRANGER.
2010 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
I PARKED MY CAR ON THE DRIVEWAY YESTERDAY AND WHEN I WENT OUT TO USE IT TODAY I CAN NOT TURN THE STEERING WHEEL. DASH SHOWS "POWER STEERING ASSIST FAULT". AFTER INVESTIGATION ON THE INTERNET, I SEE NUMEROUS COMPLAINS AND LAWSUITS REGARDING THIS EXACT ISSUE. THANK GOD I WAS NOT DRIVING THE VEHICLE WHEN THE STEERING ASSEMBLY FAILED. I UNDERSTAND FORD HAS VOLUNTARILY RECALLED MODEL YEARS 2011 THROUGH 2013 TO REPAIR THIS ISSUE, HOWEVER MY 2010 VIN WAS NOT INCLUDED. APPARENTLY REPLACEMENT OF THE FAILED PS ASSEMBLY IS THE ONLY OPTION AND THE COST IS OVER $2,000. EVEN AFTER REPLACEMENT, I DON'T FEEL CONFIDENT THE ISSUE WON'T HAPPEN AGAIN BASE ON NUMEROUS USER COMMENTS THAT HAD THEIR CARE REPAIRED. I BELIEVE THE NHTSA IS INVESTIGATING THIS ISSUE AND HAS OVER 850 FILED COMPLAINTS. WHAT IS THE STATUS OF THAT INVESTIGATION?
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (AUTO NATION FORD, 2305 S COLLEGE ST. AUBURN, AL 36832, (334) 316-8628) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE CAR STOPPED WHILE DRIVING THROUGH THE FREE WAY@55 MPH. DO NOT ACCELERATE. THE ENGINE VIBRATE AND CAR SHAKING. AFTER TURN OFF AND TURNED ON THE ENGINE FEW TIMES, THE CAR WAS PERFORMING FINE. THE DEALER CHECKED. NO MALFUNCTION CODE WAS DETECTED. THEY TOLD THAT 95% IT IS DUE TO THE CLOGGING OF ELECTRONIC THROTTLE VALVE. SO REPLACED. I ASKED AND THEY SHOWED THE OLD ONE. I OBSERVED NO CLOGGING OR GREASE ON THE VALVE. IT WAS CLEAN. THIS PARTS/OR THROTTLE VALVE SYSTEM WAS FUNCTIONING. THE CAR HAS 85,000 MILE.I SPOKE TO FORD ABOUT THIS SAFETY ISSUE. THEY DON'T DO ANY BECAUSE THE WARRANTY EXPIRE.
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 15 MPH AND APPROACHING A STOP LIGHT, THE CONTACT DEPRESSED THE BRAKE PEDAL. IN THE PROCESS, THE STEERING WHEEL SEIZED, THE VEHICLE STALLED, AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PLANTATION FORD (707 NORTH STATE ROAD 7, PLANTATION, FL 33317, (954) 908-6613) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT ALSO CALLED THE MANUFACTURER AND WAS INFORMED THAT THE POWER STEERING FAILURE WAS COMMON, BUT A RECALL HAD NOT BEEN ISSUED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 108,000.
TAKATA RECALL - DEFECTIVE AIRBAGS - WHEN WILL MY VEHICLE BE FIXED ? WHEN WILL I RECEIVE WRITTEN NOTIFICATTON TO TAKE MY VEHICLE TO THE DEALER FOR EXPEDITIOUS REPAIR ?
STEERING WHEEL RECALL. CONSTANT STOP SAFELY NOW PROMPT CAUSING THE CAR TO BE UNSAFE ON THE HIGHWAY. IF I DRIVE FOR AN HOUR OR MORE THIS BEGINS HAPPENING AT SPEEDS OVER 60 MILES PER HOUR
POWER STEERING FAILURE
TAKATA RECALL: FORD NOTICE JUNE, 2016 16S26 NHTSA REF#: 11011356 JULY 2017 THE TAKATA RECALL HAS DISAPPEARED FROM MY VIN
WHEN DRIVING - INTERMITTENTLY WARNINGS STATING BRAKE SYSTEM FAILURE THEN LOSES ALL BRAKE FUNCTION FORCING USE OF EMERGENCY BRAKE- HAS HAPPENED ROUGHLY 6 TIMES DROPPED VEHICLE OFF AT FORD THEY HAVE HAD IT FOR 5 DAYS AND STILL HAVE NO IDEA HOW TO REPAIR IT
INTERMITTENTLY THE POWER STEERING WILL GO OUT AND MAKE IT VERY DIFFICULT TO STEER THE VEHICLE. IT HAPPENS AT LOW AND HIGH SPEEDS, MOST OFTEN WHEN THE WHEEL HAS BEEN ROTATED TO TURN THE VEHICLE.
POWER STEERING ASSIST FAULT OCCURRED WITHOUT WARNING WHILE DRIVING ON CITY STREETS. I WAS STILL ABLE TO DRIVE BUT REQUIRED A LOT OF FORCE. 94,000 MILES. INITIALLY, RESTARTING THE CAR FIXED THE PROBLEM, BUT THIS ONLY HELPED A FEW TIMES.
WHILE DRIVING ON CITY STREET APPROX 45MPH, BRAKE LIGHT ILLUMINATED ALONG WITH CHECK BRAKE SYSTEM AND SERVICE ADVANCE TRAC. OBSERVED DRAMATICALLY REDUCED BRAKING POWER. HAD TO USE EMERGENCY BRAKE TO SAFELY CONTROL VEHICLE. PULLED OVER, CHECKED VEHICLE AN OBSERVED NO APPARENT LEAKS. BRAKE FLUID WAS SLIGHTLY LOW. TOPPED IT OFF. RESTARTED VEHICLE AND DROVE SHORT DISTANCE HOME WITH NO IMPROVEMENT. SYMPTOMS APPEAR SIMILAR TO EXISTING REPORTS ON EARLIER MODEL FUSIONS EXCEPT THAT I DID NOT ENGAGE ABS PRIOR TO OCCURRENCE.
2010 FUSION HYBRID. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
POWER STEERING FAILED WHILE DRIVING ON CITY STREET MAKING IT VERY DIFFICULT TO STEER.
DRIVER WAS APPROACHING A STOPLIGHT ON A RESIDENTIAL STREET WITH A 35 MPH SPEED LIMIT. THE LIGHT TURNED YELLOW THEN RED AND DRIVER APPLIED BRAKES TO STOP AT THE LIGHT. THE BRAKES COMPLETELY FAILED AND DRIVER PROCEEDED THROUGH THE RED LIGHT INTERSECTION. DRIVER SLOWED ENOUGH A BLOCK LATER AND PULLED INTO THE OPEN GRASS FIELD NEXT TO THE POST OFFICE BEFORE FINALLY COMING TO A GRADUAL STOP. TWO WARNING LIGHTS APPEARED ON THE DASHBOARD AT THE TIME OF FAILURE. AFTER TURNING THE POWER OFF THEN BACK ON AGAIN THE BRAKES WORKED PERFECTLY NORMAL AGAIN AND THE WARNING LIGHTS DID NOT COME BACK ON. THE CAR WAS TAKEN TO THE LOCAL FORD DEALERSHIP AND THEY DROVE THE CAR AND CHECKED IT FOR QUITE SOME TIME, HOWEVER, THEY FOUND NOTHING WRONG WITH IT. THEY DID NOTICE THAT SOME ERROR CODES HAD INDEED TRIPPED IN THE PAST, BUT AGAIN, COULDN'T FIND ANY PROBLEMS AT ALL WITH THE BRAKE SYSTEM ($120 LATER).
TWICE NOW THE CAR DRIVES FINE AND ALL OF A SUDDEN POWER STEERING FAILS AND ADVAN TRAC ERROS AND MAKES THE CAR BASICALLY IMMOBILE AND VERY DANGEROUS. THE FIRST TIME THE VEHICLE CLEARED ITSELF AFTER IT WAS BALE TO BE PARKED AND SAT FOR AN HOUR. CURRENTLY IT STRANDED AND IMMOBILE.
TAKATA RECALL SINCE THE PROBLEM IS WELL KNOWN AND INVOLVES RISK OF DEATH IT SEEMS THEY SHOULD HAVE REPLACED THE DEFECTIVE COMPONENT BY NOW.
I WAS DRIVING ONE MORNING AND ALL OF A SUDDEN BRAKE FAILURE POPPED UP AND I RAN A RED LIGHT BECAUSE THE CAR WOULDN'T STOP I PULLED IN A GAS STATION AND IT STILL WAS ROLLING SO I IMMEDIATELY PUT THE EMERGENCY BRAKES ON FOR IT STOP THEN ONCE I MADE IT HOME IT DIDNT STOP I ALMOST RAN INTO MY HOUSE IT SCARED ME TO DEATH
DECEMBER 31, 2018 ' WHILE DRIVING THROUGH CITY, I ATTEMPTED TO USE THE BRAKES AND THEY DID NOT RESPONSE. I WAS ABLE TO CUT THE ENGINE AND PULL OVER TO THE SIDE OF THE ROAD WITH SPOUSE AND CHILDREN IN VEHICLE. ERROR MESSAGE STATING ABS BRAKE SYSTEM WAS NOT RESPONDING AND A FALSE POSITIVE TIRE SENSOR. JANUARY 2, 2018 ' TOOK CAR INTO DEALERSHIP. TECHNICIANS UNABLE TO REPLICATE PROBLEM THOUGH THEY FOUND THE ERROR CODE IN SYSTEM. TECHNICIAN REPLACED BRAKES, CALIPERS, AND RESET ERROR CODE. JANUARY 27, 2018 ' SAME ERROR MESSAGE OCCURRED WITH BRAKES FAILING IN APARTMENT PARKING LOT. CAR PARKED AND ERROR MESSAGE WENT AWAY. JANUARY 31, 2018 ' SAME ERROR MESSAGE OCCURRED AND ADDED AN ADVANCETRAC SERVICE ERROR MESSAGE. BRAKES FAILED TO WORK. UPON RESEARCHING ISSUE WITH VEHICLE, I CAME ACROSS A CONSUMER REPORT WHICH DESCRIBES OUR PROBLEM EXACTLY. CALLED DEALERSHIP AND CURRENTLY WORKING AT TRYING TO SOLVE PROBLEM. DEALERSHIP STATED IF IT WAS A SOFTWARE UPDATE, THEY WOULDN'T CHARGE FOR THE LABOR INVOLVED TO UPDATE IT. IF SOFTWARE UPDATE FAILED TO SOLVE THE PROBLEM, THEY WOULD CHARGE FOR ASSESSMENT, PARTS, AND LABOR TO REPAIR. DO NOT HAVE A RECORD OF RECEIVING MAILING ABOUT THE REPAIR PROBLEM FOR THIS ISSUE AS THE VEHICLE WAS PURCHASED IN 2013.
REAR BRAKE CALIPERS AND ROTORS RUSTED EXCESSIVELY FAST, REQUIRING A FULL REAR BRAKE JOB AT 42,300 MILES. EMERGENCY BRAKE AND EXCESSIVE RUST WAS CAUSING FRICTION AND SOUND, WHICH LED TO THE BRAKE INSPECTION. FAULTY DESIGN WHERE REAR BRAKES NEED REPLACEMENT AFTER SUCH AS SHORT PERIOD OF TIME. WHEN I TOLD FORD DEALERSHIP OF THIS ISSUE - REAR BRAKES WERE "SNAPPING" WHEN FIRST MOVING, I WAS TOLD THAT ALL FUSIONS HAVE THIS RUST BUILDUP ISSUE AND THAT IT WAS COMMON. TOOK IT INTO DEALERSHIP AND THEY JUST SHRUGGED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE "SERVICE POWER STEERING SOON" MESSAGE SUDDENLY DISPLAYED BEFORE THE POWER STEERING MALFUNCTIONED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER TURNING THE VEHICLE OFF AND RESTARTING IT, THE "SERVICE POWER STEERING NOW" MESSAGE DISPLAYED AND THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL AT ALL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LEBANON FORD, 770 COLUMBUS AVE, LEBANON, OHIO 45036) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion Hybrid → · Every Fusion Hybrid year → · How the figures are calculated →