2019 Ford Fusion Hybrid

Routine

Owners filed 35 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Engine6
000
Steering5
000
Electrical System5
010
Latches/Locks/Linkages › Trunk Lid › Latch4
000
Unknown or Other3
000
Power Train3
000
Air Bags3
304
Vehicle Speed Control › Cruise Control1
000
Structure › Body1
000
Service Brakes1
000

What owners reported

Newest filings
Unknown or Other
Filed Jul 25, 2026VA

UNKNOWN

Electrical System
Filed Jul 22, 2026WI

2019 Ford Fusion Hybrid SE. Vehicle experienced a “Stop Safely Now” warning with hybrid system shutdown, occurring both while driving and while parked/idling, causing jerking symptoms. This puts driver and other roadway users at risk, as loss of power/propulsion can occur without warning while in motion. Vehicle also set a P0073 (ambient air temperature sensor circuit high) fault code. The ambient air temperature sensor was replaced (Ford part numbers AU5Z-12A647-B / FC4Z-12A647-A) but the underlying issue has not been fully resolved and diagnostics are ongoing. Vehicle also had a prior transmission replacement (January 2023). Vehicle has also had extreme, unresolved electrical issues: fuses repeatedly burning out, lights burning out, two horns replaced due to failure, backup camera display turning blue/failing, and dashboard warning lights randomly illuminating. The dealership has confirmed electrical issues are occurring but has not been able to identify the root cause despite inspection. Issue has been confirmed/reproduced by a dealer. Vehicle and components are available for inspection upon request. Exact onset date of symptoms is UNKNOWN, but warning lamps and jerking preceded the “Stop Safely Now” shutdown events.* problems have been ongoing since purchase of the vehicle in 2019. Ongoing still in 2016

Steering
Filed Jul 16, 2026FL

I have a 2019 Ford Fusion. The bolt holding the steering wheel to the steering shaft has come loose. in May 2018 there was a recall for this same loose steering wheel issue on 2014-2018 versions of the Fusion. There is no loose steering wheel recall for the 2019 Fusion. Ford's remedy for the loose steering wheel was replacing the bolt holding the steering wheel to the steering shaft with a longer bolt on the 2014-2018 Fusions. I would expect the longer bolt was used in production in my 2019 Fusion steering, and that's why it is not recalled. But that longer bolt has also come loose like the older shorter bolts. This would make me suspect the repaired older recalled Fusion steering wheels could eventually come loose again just like my steering wheel did.

Engine
Filed Jun 26, 2025140,000 milesGA

The contact called on behalf of his girlfriend who owns a 2019 Ford Fusion Hybrid. The contact stated that while his girlfriend was driving 70 MPH, the automotive power was reduced. The message "Pull Over" was displayed, and the check engine warning light was illuminated. The driver immediately pulled over and restarted the vehicle. The vehicle was taken to an unknown local dealer to be diagnosed, and the dealer advised the contact that additional diagnostic testing was required to determine the cause of failure. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

Power Train
Filed Apr 29, 2025105,254 milesMD

The contact owns a 2019 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the contact heard a rattling sound coming from the transmission. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 105,254.

Steering
Filed Apr 25, 202590,555 milesWI

The contact owns a 2019 Ford Fusion Hybrid. The contact stated while driving 30 MPH, the contact became aware that the steering wheel was very loose. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was not provided to the contact. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,555.

Electrical System
Filed Apr 23, 2025CO

My car dies and needs jumped everytime I shut it off. There's an odd clicking sound coming from the front floor of the trunk behind the drivers side back seat. This has been happening for 2 days now. I think I can smell something burning, but I've only had that smell once today.

Air BagsCrash1 injured
Filed Feb 12, 2025VA

I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body slid forward into the steering wheel, dashboard, and windshield. My face hit the windshield. The airbags never inflated.

Electrical System
Filed Sep 25, 202475,000 milesMI

The contact’s son owns a 2019 Ford Fusion. The contact stated while decelerating and coming to a stop, the vehicle lost motive power and shut off. The contact stated that after approximately 5 - 10 minutes the vehicle would independently restart with the A/C unit on high. The vehicle was taken to the dealer who diagnosed that the Battery Energy Control Module (BECM) had failed and needed to be replaced. The dealer confirmed that the failure related to NHTSA Campaign Number: 23V440000 (Electrical System); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 75,000.

Unknown or Other
Filed Sep 5, 2024MA

Trunk is opening and car unlocks on it's on. Random Also, display screen frequently goes black or freezes. Sometimes it will freeze on the rear camera when I'm driving down the road.

Electrical System › 12v/24v/48v Battery
Filed Aug 6, 202442,256 milesIA

The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low battery warning light illuminated. The vehicle was towed to the dealer but was not diagnosed. The contact was informed that the 12-volt battery had been replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 42,256.

Engine
Filed Jul 8, 2024CA

Coolant leak issue that caused the check engine light to turn on. This defect is present within these 2019 Ford Fusion Hybrids with EcoBoost engines. My safety and the safety of my passengers was put at risk since this defect can cause coolant to leak into the cylinders, leading to corrosion, misfires, engine failure, and even potential car fires. My mechanic gave it a diagnostic check and the following issues were detected: Random Misfire Detected- Not Current DTC, Cylinder 2 Misfire Detected- Warning Lamp On, and Misfire Detected on Startup (First 1000 revolutions) - Pending DTC. He also noted that the coolant level was low. I reached out to my local Ford service department and they wouldn't assist me with this serious concern.

Unknown or Other
Filed Mar 3, 2024280,621 milesFL

Wheel axle no good give out every 1-2 years have to replace

Engine
Filed Oct 12, 2023NJ

Internal Engine block coolant leak

Power Train
Filed Sep 15, 202356,000 milesSC

The contact owns a 2019 Ford Fusion. The contact stated that one day, while driving at various speeds and on more than one occasion, the vehicle's interior lights would all illuminate unintentionally and the vehicle would lose power shortly after. The contact would have to turn off the vehicle and then restart to regain power and proper function. The contact took the vehicle to the dealer who diagnosed that the power control module, PCM, failed and needed to be replaced. The vehicle had not been repaired due to the parts being on national backorder. The manufacturer was made aware of the failure and opened a case regarding the matter. The approximate failure mileage was 56,000.

Electrical System
Filed Aug 2, 2023IL

ABS System Failure

Engine
Filed Apr 26, 2023GA

Car has 89,900 miles on it. Has been serviced every 5k miles. Never had an issue. And then last Friday the car started making a rattling sound under the hood. So I pulled over. No warning lights whatsoever was visible. I turned the car off checked everything and it all seemed fine. I turned back on the car and heard nothing. So I began to drive and after 2 mins the noise started again and now a warning ⚠️ light appeared and stated to pullover safely. I had it towed to shop only to find out that my engine was blown!

Electrical SystemFire
Filed Apr 25, 2023TX

For an unknown reason, the car caught fire and exploded while parked in a residential parking lot.

Latches/Locks/Linkages › Trunk Lid › Latch
Filed Feb 7, 2023WI

My trunk continues to open when the release button is not being employed. This morning, on my way to work, it happened about 8 times. I had to bungee the trunk latch to my license plate so I could drive. I found a forum online that this has been an issue w/ several other Fusions

Latches/Locks/Linkages › Trunk Lid › Latch
Filed Feb 2, 2023CA

Rear trunk lid opened on its own during the night. The car was locked.

20 of 35 complaints, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
20208000Routine
2019 — this page35010Routine
201859011Fatalities reported
201769010Routine
201653000Routine
201546200Routine
201465100Routine
2013126140Routine
201296000Routine
2011132002Fatalities reported
2010508000Above average

Compare every Fusion Hybrid year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.