2010 Ford Fusion Hybrid complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PREMIER FORD LINCOLN (1072 E 49TH ST, BROOKLYN, NY 11234, (718) 859-5200) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING AND ALL OF A SUDDEN THE TWO LIGHTS CAME ON THAT SAID SERVICE POWER STEERING NOW AND TRACTION CONTROL. IT BECAME HARDER TO STEER

TAMARA RECALL. I OWN A 2010 FORD FUSION HYBRID. I WAS PULLING OUT OF THE PARKING LOT AFTER WORK WHEN MY BRAKES FAILED ENTIRELY. I WAS LUCKILY ONLY GOING ABOUT 5MPH AND COASTED INTO AN EMPTY SPOT. I HAD MY CAR TOWED AND THE DRIVER TOOK A LOOK AT IT ASSUMING IT WAS JUST THE BRAKE FLUID LEAKING FROM SOMEWHERE.THIS WAS NOT THE CASE. THE FLUID WAS FULL. AFTER SOME TIME HE ENDED UP DISCONNECTING THE BATTERY AND WHEN WE TURNED THE CAR ON ALL WARNING LIGHTS WERE OFF AND THE BRAKES WORKED FINE. THE NEXT MORNING I TURNED IT ON TO DRIVE TO A FORD DEALERSHIP AND THE BRAKES WERE NOT WORKING AGAIN. I DID SOME RESEARCH AND APPARENTLY THIS IS A KNOWN PROBLEM WITH THIS MODEL OF CAR BUILT BEFORE OCTOBER 2009. MINE WAS BUILT IN SEPTEMBER OF 2009. AT THE DEALERSHIP THEY CHARGED US A FEE TO DIAGNOSE IT AND REPROGRAM THE COMPUTER RESPONSIBLE. THEY SAID IF IT HAPPENED AGAIN I WOULD NEED TO HAVE THE ENTIRE MODULE REPLACED WHICH WOULD COST UPWARDS OF $2000 PLUS 8 HOURS OF LABOR. CONSIDERING THIS MODEL HAS A KNOWN ISSUE OF COMPLETE BRAKE FAILURE I BELIEVE IT TO BE HIGHLY DANGEROUS AND THE RESPONSIBILITY OF THE MANUFACTURER TO RECALL AND REPLACE THIS COMPUTER MODULE.

FRONT PASSENGER SIDE SPRING BROKE WHILE DRIVING.

WHEN BACKING OUT OF A PARKING SPACE AND ATTEMPTING TO STOP, BRAKES APPEARED TO FAIL AND NORMAL PRESSURE DID NOT ENGAGE THE BRAKES AT ALL. DASHBOARD LIGHTS FOR TRACTION CONTROL AND ABS ILLUMINATED. UPON FURTHER INVESTIGATION, HYDRAULIC BRAKES STILL FUNCTIONED WHEN PRESSED DOWN WITH SIGNIFICANT FORCE.

THE VEHICLE NO LONGER ACCELERATES UNDER BATTERY POWER. TIME DELAY IN ACCELERATION DUE TO DECREASED BATTERY POWER, CAUSING A SAFETY ISSUE.

THE VEHICLE NO LONGER OPERATES IN ELECTRIC MODE, USING THE HIGH VOLTAGE BATTERY TO POWER THE ELECTRIC MOTOR. THIS IS A MAJOR SAFETY CONCERN SINCE THERE IS NO ASSIST FROM THE ELECTRIC DRIVE MOTOR. WHEN ACCELERATING FROM A DEAD STOP, THERE IS A SIGNIFICANT LAG BEFORE THE GASOLINE MOTOR ENGAGES AND PROVIDES ENOUGH POWER TO MOVE THE CAR. THIS IS ESPECIALLY PRONOUNCED WHEN MAKING A LEFT TURN AGAINST TRAFFIC.

TL* TAKATA RECALL. THE CONTACT OWNED A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWN AND COUNTRY FORD (5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212, (704) 557-0596) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE VEHICLE WILL NO LONGER OPERATE IN ELECTRIC MODE. THIS IS A MAJOR SAFETY CONCERN SINCE THERE IS NO ASSIST FROM THE HIGH-VOLTAGE BATTERY POWERED ELECTRIC DRIVE MOTOR. UPON ACCELERATING FROM A DEAD STOP, THERE IS A SIGNIFICANT LAG BEFORE THE ICE KICKS IN AND PROVIDES ENOUGH POWER TO MOVE THE VEHICLE.

I WAS IDLING IN MY DRIVEWAY, AND ALL OF THE SUDDEN THE DASHBOARD LIGHTS UP AND SAYS THE BRAKES DON'T WORK ANYMORE. I ENDED UP HAVING TO RIDE THE HAND BRAKE TO THE DEALER. THE DEALER SAYS THAT MY BOOSTER WENT BAD.

TREAD ON TIRES ON LEFT FRONT SIDE STARTED TO SHRED. DIAGNOSED AS BAD LOWER CONTROL ARMS IN FRONT

BRAKE FAILURE: I WAS DRIVING MY USUAL COMMUTE AT 70 MPH ON AN INTERSTATE HIGHWAY. AS I APPROACHED MY EXIT RAMP, I LOOKED DOWN AT MY DASH CONSOLE TO SEE A RED BRAKE WARNING (!). THERE WERE NO CARS CLOSE, SO I TAPPED MY BRAKES TO MAKE SURE THEY WERE STILL WORKING. THAT IS WHEN I DISCOVERED THAT THE BRAKES WERE NOT WORKING AT ALL, DESPITE THE PEDAL GOING UP AND DOWN NORMALLY. NO BRAKES GOING 70! I WAS ABLE TO GENTLY APPLY THE E-BRAKE UP THE EXIT RAMP AND COME TO A STOP AT THE INTERSECTION. AT THAT POINT I WAS ABLE TO DRIVE SLOWLY OFF THE ROAD WITH MY E-BRAKE TO MAKE IT TO SAFETY. THIS COULD'VE ENDED UP SO MUCH WORSE IF THERE HAD BEEN TRAFFIC OR PEOPLE AROUND. THE REPAIR SHOP THAT FIXED THE CAR REPLACED MY ENTIRE BRAKE PEDAL ASSEMBLY AS SHOWN IN THE ATTACHED IMAGE. THE SHOP SAYS THAT THE PEDAL WAS NOT PUTTING OUT ENOUGH OHMS (~4.2), WHEN IT SHOULD HAVE BEEN PUTTING OUT BETWEEN 18-20 OHMS. I HAVE SAVED THE BRAKE PEDAL ASSEMBLY FOR THOSE WHO WOULD LIKE TO INVESTIGATE IT FURTHER. FORD HAS NOT SHOWN MUCH INTEREST IN MY SITUATION.

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO CONTINUE TO DRIVE. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE AND THE FAILURE RECURRED. THE CONTACT CALLED TEAM FORD LINCOLN (LOCATED AT 5445 DREXEL RD, LAS VEGAS, NV 89130, (702) 395-5100) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 107,440. THE VIN WAS INVALID. *TR*JB

CAR WARNING LIGHT PLEASE PULL OVER SAFELY AND THEN CAR LOOSES ALL POWER HAS HAPPED A TOTAL OF 19 TIMES IN 4 MONTHS. STOPPED ME IN MIDDLE IF INTERSECTION TODAY. TWICE. HAPPENS WHEN DRIVING OR STARTING TO DRIVE FROM STILL POSITION.

DRIVING ALONG THE ROAD AT <30MPH WHEN SUDDENLY THE POWER STEERING SERVICE NOW LIGHT CAME ON AND THE POWER STEERING COMPLETELY WENT OUT. THANK GOODNESS IT HAPPENED ON A SIDE ROAD AND NOT 5 MINUTES LATER WHEN WE WERE GETTING ON THE FREEWAY. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. SEARCHED THE ISSUE ONLINE AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. THEN CALLED FORD (CASE # CAS86858), AND THEY DO NOT HAVE A RECALL FOR THE 2010 (BUT THEY DO FOR THE 2011 AND ABOVE). PLEASE ISSUE THE RECALL TO INCLUDE THE 2010 AS WELL. THIS IS EXTREMELY DANGEROUS AND IS A HUGE COST TO THE FORD OWNERS. MORE COMPLAINTS CAN BE FOUND HERE: HTTP://WWW.CARPROBLEMZOO.COM/FORD/FUSIONHYBRID/2010/LOSE-POWER-STEERING-PROBLEMS.PHP

I HAD THE AIRBAG REPLACED BECAUSE OF THE TAKATA RECALL. THE FOLLOWING WEEK, I STARTED THE CAR AND WARNING LIGHTS CAME ON. THANKFULLY, I WAS IN A PARKING LOT THAT HAD SOME EMPTY SPACES. I APPLIED THE BRAKES AND REALIZED I HAD NONE. THE BRAKE WENT TO THE FLOOR AND NOTHING. I HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR. I THEN STEERED TO A PARKING SPACE AND APPLIED THE EMERGENCY BRAKE TO STOP THE CAR AGAIN. I HAD TO HAVE THE CAR TOWED TO THE FORD PLACE. THEY SAID IT HAD NOTHING TO DO WITH THE AIRBAG REPAIR, BUT I CAN'T GET OVER HOW THERE WAS NO WARNING OF THE PROBLEM. THE CAR HAD DRIVEN PERFECTLY. MY SON COULD HAVE BEEN DRIVING MY CAR AND DOES NOT HAVE A LOT OF DRIVING EXPERIENCE. WE USE THE INTERSTATE ALL OF THE TIME AND I KEEP THINKING HOW I COULD HAVE BEEN IN HEAVY TRAFFIC WHEN THIS HAPPENED. PLEASE NOTE THAT I HAVE RESEARCHED THIS PROBLEM AND HAVE COME ACROSS MANY FORUMS WHERE PEOPLE ARE SAYING THE EXACT SAME THING HAPPENED TO THEM AND THEY WERE IN A FORD FUSION HYBRID! A CAR SHOULD NOT SUDDENLY LOSE ITS BRAKES! THE DEALERSHIP SAYS TWO ELECTRIC MODULES WENT OUT IN THE ABS SYSTEM AND IT'S $1,000 TO FIX THEM. THEY ALSO SAID THERE MAY BE A HYDRAULIC PROBLEM BUT "WE WON'T KNOW UNTIL WE REPLACE THE MODULES". I STILL CAN'T BELIEVE I HAD NO BRAKES IN AN INSTANT! THIS SHOULD BE A RECALL.

WHILE DRIVING 20 MPH IN MY SUBURBAN NEIGHBORHOOD. BRAKES FAILED WITHOUT WARNING. THE BRAKE PEDAL TRAVEL INCREASED SIGNIFICANTLY. STOPPING REQUIRED ME TO PUMP THE BRAKE PEDAL TO THE FLOOR FORCEFULLY WHILE ALSO APPLYING THE EMERGENCY BRAKE. STOPPING DISTANCE LENGTHENED SIGNIFICANTLY. THE DEALERSHIP INFORMED ME IT WAS AN ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU) FAILURE. COST ESTIMATE IS $1,000 TO REPLACE.

TAKATA RECALL MY FORD DEALERSHIP IS NOT TAKING CARE OF THE RECALL ON MY CALL. THEY HAVE BEEN WAITING FOR 3 WEEKS FOR THE PART, BUT SAID TODAY THAT IT'S BACK ORDERED AND THEY HAVE NO IDEA HOW LONG IT WILL TAKE. IS THERE SOMETHING I CAN DO ABOUT THIS.

COMPLETE BRAKE FAILURE DUE TO AN ELECTRONIC COMPONENT FAILURE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. THERE WAS NO COLLISION AND THE VEHICLE CAME TO REST ON THE SHOULDER OF THE HIGHWAY. *JS

AS I WAS LEAVING THE HOUSE AND REVERSING THE STEERING WHEEL BECAME HARD . UNABLE TO STEER. IN CITY LIMITS. HAD TO HAVE A MAN PARK IT IN BACK OF MY HOUSE.

TAKATA RECALL - WHEN I ENTER MY VIN INTO YOUR SYSTEM, 0 RECALLS ARE SHOWN. THIS IS NOT CORRECT. I HAVE A LETTER FROM FORD FOR ***URGENT AIRBAG SAFETY RECALL*** - SAFETY RECALL NOTICE 19S01/NHTSA RECALL 19V-001. I CHECK YOUR SITE OFTEN, AND FOUND IT UNFORTUNATE AND DISTURBING TO STILL SEE 0 RECALLS EVEN THOUGH MY CAR DOES HAVE A RECALL FOR THE PASSENGER AIRBAG. I HAVE ALSO REPORTED A VERY COMMON POWER STEERING FAILURE IN THIS SAME CAR. YOU CONTINUE TO HAVE AN OPEN INVESTIGATION SINCE NOVEMBER 2017, WHICH ALSO SUPRISED ME TO SEE AN INVESTIGATION LEFT OPEN FOR SO LONG. THIS IS THE SECOND INVESTIGATION FOR THE SAME ISSUE ON THIS CAR... IF THERE IS FINALLY A RECALL FOR THE POWER STEERING, LIKE THERE IS BEEN FOR THE SAME STEERING RACK PART ON OTHER MODEL YEARS, WILL IT SHOW UP ON YOUR WEBSITE, OR WILL IT ALSO BE HIDDEN FROM YOUR RECALL NOTICES LIKE MY AIRBAG RECALL NOTICE? WHY ISN'T MY AIRBAG RECALL LISTED ON YOUR WEBSITE RECALLS WHEN I ENTER MY VIN?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOEPPEL FORD (5701 NORTHERN BLVD, WOODSIDE, NY 11377, (718) 885-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING IN HEAVY TRAFFIC ON A HOT (90 DEGREE) DAY IN PHOENIX AZ A RED TRIANGLE WARNING LIGHT CAME ON AND SAID TO STOP IMMEDIATELY, THEN THE ENGINE QUIT. I WAS FORTUNATE TO HAVE A PLACE TO COAST TO AND STOP. I TURNED OFF THE IGNITION AND RE-STARTED THE CAR. IT RAN FINE FOR A FEW MILES, THEN IT STOPPED AGAIN. WHEN TROUBLESHOOTING, THE CODE, POA7C CAME UP. (MOTOR ELECTRIC OVERTEMP) THE WATER PUMP FOR COOLING THE ELECTRIC DRIVE MOTOR WAS REPLACED APPROXIMATELY A YEAR AGO BECAUSE OF THE SAME CODE, BUT THE ENGINE DIDN'T QUIT AT THAT TIME. I NOTICED ONLINE THAT THIS IS A VERY COMMON AND DANGEROUS PROBLEM WITH FORD HYBRID CARS. I CALLED A FORD DEALER, AND THEY TOLD ME THAT THERE IS NO RECALL FOR THIS PROBLEM ON MY VEHICLE.

MY 2010 FORD FUSION HUBRID RECENTLY INDICATED A POWER STEERING ASSIST FAULT ON THE DASH BOARD. THE VEHICLE WAS STATIONARY, PARKED IN THE DRIVE WAY. STEERING IS DIFFICULT.

I HAD A COMPLETE BRAKE FAILURE ON 12/18/2018 WHILE DRIVING DOWN A CITY STREET AND THE PEDAL WENT COMPLETELY TO THE FLOOR, I PUMPED FRANTICALLY WITH LITTLE OR NO RESISTANCE I TOOK THE CAR OUT OF DRIVE AND APPLIED THE EMERGENCY BRAKE AFTER REVIEWING I FOUND FORD KNEW OF THIS PROBLEM TSB-09-22-11 I ASKED FORD FOR HELP AS THIS IS A $2300 ABS MODULE FIX AND THEY STICK THEIR HEADS IN THE SAND .

WHILE DRIVING TODAY AT 55MPH MY POWER STEERING LIGHTS BLINKED ON THEN LOST MY POWER STEERING. MANAGED TO BARELY GET OFF THE ROAD . VERY SCARY AND CAN'T BELIEVE THE NUMBER OF COMPLAINTS FOR THE POWER STEERING!! COULD HAVE EASILY WENT OFF THE ROAD AND OVER THE MOUNTAIN TODAY. HAVE TO TAKE TO THE DEALER MONDAY TO SEE WHAT ITS GOING TO COST TO REPAIR.. PLEASE DO A RECALL AS I HAD NO IDEA HOW MANY COMPLAINTS PEOPLE HAVE MADE. IT IS A LIFE THREAT!!! 2010 FORD FUSION HYBRID 67,000 MILES.

I RECEIVED A "URGENT AIRBAG SAFETY RECALL" NOTICE URGING ME TO IMMEDIATELY GET MY DEFECTIVE AIRBAG REPLACED FOR FREE AT THE NEAREST FORD DEALER. I HAVE CONTACTED THREE DEALERS IN MY AREA AND THEY ALL SAID THAT THEY DO NOT HAVE THE PARTS TO REPLACE AND HAVE NO IDEA WHEN THEY WILL GET THE PARTS. FORD REMAINS IRRESPONSIBLE IN THEIR HANDLING OF THIS DEFECTIVE AND DANGEROUS SITUATION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FUCCILLO FORD OF EAST GREENBUSH (634 COLUMBIA TURNPIKE, EAST GREENBUSH, NY 12061, (518) 479-1000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING UNDER 45 MPH, THE HYBRID BATTERY FAILED AND WOULD CONTINUE TO USE THE FUELED ENGINE BATTERY. THERE WERE NO WARNING INDICATORS ILLUMINATED. VISTA FORD LINCOLN OF OXNARD (1501 AUTO CENTER DR, OXNARD, CA 93036, (805) 983-6511) DIAGNOSED THAT THE BATTERY HAD CRYSTALLIZED. THE DEALER REPLACED THE FUELED ENGINE BATTERY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

DRIVING ON INTERSTATE 77 IN OHIO TRAVELING THE SPEED LIMIT OF 70 MPH, THE POWER STEERING FAULT LIGHT CAME ON AND THE CAR WAS ALMOST IMPOSSIBLE TO STEER. THE ADVANC TRAC LIGHT CAME ON AND LOW TIRE PRESSURE LIGHT CAME ON.LUCKILY I GOT THE CAR OFF THE HIGHWAY AND CALLED TOW VEHICHE

VEHICLE LOST POWER STEERING WHILE DRIVING. WARNING LIGHTS CAME UP ON THE DASHBOARD ABOUT LOST POWER ASSIST. I MANAGED TO PULL OUT OF TRAFFIC AND TO STOP. AFTER FIRST RESTART THE PROBLEM DID NOT GO AWAY, BUT AFTER WAITING 15 MINUTES AND RESTARTING AGAIN, IT DID.

I WAS TAKING MY HUSBAND TO WORK. WE PULLED OVER AT A GAS STATION. I STARTED MY CAR AND WHEN I WENT TO PULL OUT OF THE STORE THERE WAS NO POWER STEERING. THEN THE SERVICE POWER STEERING LIGHT CAME ON AS WELL AS THE ADVANCE TRACTION SERVICE LIGHT. I STARTED LOOKING THROUGH THE OWNER'S MANUAL AND THE INTERNET FOR TROUBLESHOOTING TIPS ON WHAT MIGHT BE WRONG. AS I SEARCHED THROUGH THE INTERNET I NOTICED A TON OF OTHER PEOPLE COMPLAINING ABOUT THE SAME ISSUE WITH THE SAME CAR! IT SEEMED I WAS FORTUNATE SINCE I WAS PULLED OVER AT A STORE.... BECAUSE OTHER PEOPLE HAVE WRECKED AND EVEN BEEN KILLED BECAUSE OF THIS ISSUE! I'M NOT SURE WHY THIS HASN'T ALREADY BEEN RECALLED, BUT IT'S VERY UPSETTING THAT SO MANY PEOPLE HAVE MADE A COMPLAINT AND NOTHING HAS BEEN DONE! I HOPE THAT SOMEONE HAS THE DESCENCY TO DO SOMETHING ABOUT THIS SOON BEFORE IT AFFECTS ANOTHER LIFE.

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SUNNYSIDE MOTOR CO. INC. (944 MAIN ST, HOLDEN, MA 01520, (508) 829-4333) WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AFTER THE REPAIR WHILE DRIVING 65 MPH. THE VEHICLE WAS THEN TAKEN BACK TO THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE LOW TIRE PRESSURE PLACED THE POWER STEERING IN SAFE MODE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,656. *DT

POWER STEERING SERVICE WARNING POP OUT, IT IS HARD TO TURN THE STEERING LEFT OR RIGHT AT HIGH SPEED ON HIGHWAY DRIVING AND HARDER WHEN IM DRIVING LOW SPEED AT CITY AND NOT TURNING WHEN I AM AT FULL STOP

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHEEHY FORD LINCOLN RICHMOND (10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 794-0500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED SINCE THE CLAIM DEALERSHIP NEVER CONTACTED CONSUMER. AIRBAG WAS INSTALLED.*JB

POWER STEERING FAILURE

STEERING WENT OUT ON CAR WHILE DRIVING, LUCKILY WAS WITH A FEW BLOCKS OF HOME AND ABLE TO PULL OVER SAFELY, GOING LESS THAN 20 MPH. STEERING WHEEL WOULD NOT TURN EITHER DIRECTION. CAR HAD TO BE TOWED TO SERVICE AT DEALERSHIP WHERE THEY REPORTED THE STEERING RACK NEEDED TO BE REPLACED FOR ABOUT $2500. AT LOCAL MECHANIC, THEY SAID COULD REPLACE STEERING RACK FOR $1200 BUT IT WOULD HAVE TO BE TAKEN TO A DEALER TO HAVE THE COMPUTER FLASHED. WENT WITH CHEAPER MECHANIC, TOWED TO DEALERSHIP TO COMPLETE COMPUTER WORK, AND COMPUTER WOULD NOT RECOGNIZE PART. WENT BACK TO ORIGINAL MECHANIC, THEY AGAIN REPLACED RACK THINKING IT WAS A DEFECTIVE PART (AT NO CHARGE), BACK TO DEALERSHIP, SAME PROBLEM - COMPUTER STILL NOT RECOGNIZING NEW PART. NOW FOR ALL THE NEW DIAGNOSTICS AT DEALERSHIP, COST HAS BEEN ABOUT $400 SO FAR. STILL DO NOT HAVE PART THAT WORKS AND CAR STILL AT DEALERSHIP NOT WORKING AND NOT RECOGNIZING PART. RUNNING OUT OF MONEY TO KEEP FEEDING INTO THIS CAR.

WHILE DRIVING THE 'SERVICE POWER STEERING LIGHT' CAME ON AND SERVICE 'TRAC CONTROL'CAME ON. WHEN I PARKED THE VEHICLE AND TURNED IT OFF I WAS STILL ABLE TO STEER. AN HOUR LATER THE POWER STEERING COMPLETELY FAILED AND I WAS UNABLE TO TURN THE STEERING WHEEL.

LUCKILY I WAS DRIVING UP TO A STOP SIGN AT 20 MILES PER HOUR WHEN THE POWER STEERING ASSIST LOCKED UP 44TH AND QUAKER LUBBOCK TEXAS

BACK PASSENGER DOOR HINGE RUSTED AND JUST FELL APART. FORD SAID TO JUST LEAVE IT SINCE WE DON'T USE THAT DOOR VERY MUCH AT ALL.

DRIVING ON CITY STREET, SPEED LIMIT 45, UNABLE TO NORMALLY ACCELERATE - DID SO EXTREMELY SLOWLY - NOTICED WRENCH INDICATOR LIGHT AND STOP SAFELY WARNING LIGHT BOTH ON. CAR WOULD ONLY ACCELERATE TO 40MPH DESPITE PRESSING GAS PEDAL DOWN COMPLETELY. COULD NOT DRIVE TO WORK AS IT REQUIRED HIGHWAY DRIVING UP TO 60 MPH AND COULDN'T RISK DANGER OF SLOW OR STALLING VEHICLE. RESEARCH INDICATES THIS IS WELL KNOWN TO FORD (FAULTY THROTTLE BODY) AND WAS PARTIALLY ACCOMMODATED WITH EXTENDED WARRANTY (13N03) BUT OTHERWISE ELIGIBLE HYBRID VEHICLES NOT COVERED BY THAT PROGRAM. DANGEROUS ISSUE + KNOWN TO MANUFACTURER = EVENTUAL LAWSUIT.

MY CAR HAD "POWER STEERING ASSIST FAULT" COME UP ON THE DASHBOARD AFTER I STARTED IT IN A PARKING LOT AND THE LACK OF POWER STEERING MADE THE CAR UNABLE TO DRIVE SAFELY. THIS HAS HAPPENED SEVERAL TIMES, AND CLEARS AFTER TURNING OFF AND RESTARTING THE CAR.. HOWEVER, THE MESSAGE WILL NOT GO AWAY NOW EVEN AFTER RESTARTING THE CAR. FORD, WAS ABLE TO RECREATE THE FAILURE AND THRU DRIVING THE CAR & DIAGNOSTICS. I WAS THEN CALLED AND NOTIFIED THAT I NEEDED A STEERING RACK AT THE TUNE OF $2500. DURING THE PHONE CALL, I WAS TOLD THAT FORD HAS BEEN KNOWN TO ASSIST WITH THE EXPENSE, ESPECIALLY WITH HAVING SUCH LOW MILEAGE AND ASKED IF I WANTED THEM TO SUBMIT A REQUEST. OF COURSE, I WOULD, HOWEVER, I WAS INFORMED TODAY, 2 JAN. 19, THAT FORD REJECTED MY REQUEST FOR ASSISTANCE AND SAID WOULD NOT ASSIST WITH ANYTHING. I AM NOW AFRAID TO DRIVE THE CAR, FOR FEAR OF THIS HAPPENING AGAIN WITHOUT WARNING. I HAVE VERY FEW MILES ON MY CAR, APPROX 38,000 MILES. THERE HAVE BEEN MANY COMPLAINTS FOR THIS VERY ISSUE. OTHER YEARS HAVE BEEN RECALLED HOWEVER, NOT YET FOR THE 2010 MODELS. THIS IS VERY MUCH A SAFETY ISSUE. HOW CAN FORD NOT RECALL 2010'S WHEN IT IS A DOCUMENTED ISSUE? I DON'T FEEL LIKE I CAN DRIVE THE CAR KNOWING THAT THERE IS A SAFETY ISSUE OR SELL IT WITH A CLEAR CONSCIOUS. CAN NOT AFFORD $2500. AND, IT'S RUMORED THAT FORD WILL NOT MAKE THE FUSION AFTER THIS YEAR. HOW MANY MORE COMPLAINTS MUST BE RECEIVED BY NHTSA BEFORE A RECALL. PLEASE DO SOMETHING! THANK YOU, *TR

TAKATA RECALL. I RECEIVED A POSTAL LETTER SAYING THE REPAIR IS AVAILABLE FOR RECALL 16V-384 BUT TWO LOCAL DEALERS CLAIM THAT THEY CAN'T GET THE PARTS. AFTER CALLING FORD MOTOR THEY DIRECTED ME TO A DEALER MORE THAN 70 MILES AWAY.

CAR WAS DRIVING FINE. I WAS DRIVING WITHIN LOW SPEED CITY LIMITS. I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN, MY CHECKADVANCETRAC LIGHT, ABS LIGHT, AND BRAKE LIGHTS ALL CAME ON. WHEN I TRIED TO SLOW DOWN FOR A STOP, THERE WERE NO BRAKES, I KEPT TRYING BUT THEN FINALLY I TRIED AGAIN AND I HAD TO SLAM DOWN ON THE BRAKES TO EVEN GET THE CAR TO STOP. IT WAS VERY DANGEROUS, I COULDN'T STOP, IT SCARED ME. I CHECKED THE BRAKE FLUID AFTER I GOT HOME WHICH WAS FINE. I LET IT SIT, PUMPED THE BRAKES HARD, AND NOW THE BRAKES STARTED WORKING, BUT THE LIGHTS ARE STILL ON. THIS IS MY DAILY DRIVER FOR WORK AND ITS VERY SCARY. THIS ALL HAPPENED AFTER THE AIRBAGS WERE REPLACED, WHICH I HAD TO WAIT 6 MONTHS FOR. I SHOULD NOT HAVE TO DRIVE AN UNSAFE CAR. PLEASE LOOK INTO THIS. THIS IS ONGOING PROBLEM WHEN YOU RESEARCH ONLINE. THERE IS EVEN A FORD BULLETIN CODE ATTACHED BUT FORD DEALERSHIPS ARE NOT WILLING TO FIX THE PROBLEM. THE NUMBER IS TSB-09-22-11.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (POMPANO BEACH FORD LINCOLN, 2741 N FEDERAL HWGY, POMPANO BEACH, FL 33064) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS INVALID.

WELL IT STARTED EARLY THIS YEAR. WHEN DRIVING THE CAR SOME TIME LOSE SPEED. IT SLOW DOW TO IT FEEL LIKE CAR NOT ON. THEN IT HAPPENS SOMETIMES ON HIGHWAY BE DRIVING THEN IT JUST START LOSING ACCELERATION. I HAVE TURN CAR ON AND OFF FOR FEE TIME THEN IT SEEM GO FOR FEE. THEN LOSE POWER. NOW MY CAR WAS SITTING IDLE FOR WHILE NOW IT WON'T ACCELERATE AT ALL FEW PEOPLE SAID IT IN SAFE MODE NO ACCELERATION AT ALL TURN CAR. ON AND NO SPEED WHEN PUSHING PALLAL DOWN

TAKATA RECALL-DROPPED MY 2010 FUSION OFF ON WEDNESDAY AFTER 4 MONTHS WAITING FOR THE PART TO BE IN. ASKED TO HAVE AN OIL CHANGE DONE WHILE IT WAS BEING WORKED ON. I GO TO PICK IT UP SATURDAY AND DROP OFF THE RENTAL ONLY TO FIND MY VEHICLE WITH NO POWER STEERING, POWER STEERING FAULT, SERVICE ADVANCE TRAC SYSTEM. I RECENTLY HERNIATED A DISC IN MY BACK AND DO NOT POSSESS THE STRENGTH TO TURN THE WHEEL, RENDERING THE VEHICLE UNSAFE TO DRIVE WITHOUT POWER STEERING. MY FUSION NEVER LEFT THE SERVICE BAY. I GET A CALL MONDAY FROM SHEEHY FORD SERVICE, TELLING ME THAT I NEED A NEW RACK AND PINION TO THE TUNE OF $2400, DUE TO THE ELECTRONIC STEERING BEING AN ENCLOSED UNSERVICEABLE SYSTEM. SHEEHY REFUSED TO ACKNOWLEDGE THAT THEY CAUSED THIS FAILURE DURING THE COURSE OF MY OIL CHANGE AND RECALL REPLACEMENT OF THE PASSENGER SIDE AIRBAG. THEY QUOTED ME $1049 FOR AN AFTER MARKET RACK AND OFFERED TO PAY FOR IT IF I COULD PROVE THAT IT WAS SOMETHING THEY DID TO CAUSE THE FAILURE. AFTER HOURS OF SPEAKING TO THE SERVICE MANAGER AND ASSISTANT MANAGER THEY TOLD ME THAT THEY STOPPED PAYING FOR THE RENTAL WHEN I DID NOT DRIVE MY UNSAFE VEHICLE HOME. BY WEDNESDAY WAITING FOR A RETURN PHONE CALL ABOUT ANY OTHER OPTIONS AND CALLING FORD BECAUSE THERE WAS A RECALL FOR THE POWER STEERING ON 11S AND 12S, AS SUGGESTED BY THE SERVICE MANAGER, I TOLD THEM TO GO AHEAD AN ORDER THE AFTER MARKET RACK. THURSDAY THEY CALL TO TELL ME ITS READY. AS I RUN HOME TO GRAB THE KEYS FOR THE RENTAL, LEAVING IT IN FRONT OF

THIS RECALL GOES BACK TO 2016 AT LEAST. FORD HAS SENT LETTERS IN 2016, 2017 AND 2018 WARNING ABOUT THIS RECALL AND THEY WILL NOTIFY ME WHEN PARTS ARE AVAILABLE. HOW LONG CAN FORD POSTPONE A SAFETY RECALL? APPEARS FORD IS WAITING FOR THIS ISSUE TO EXPIRE OR THE CAR TO BE SCRAPPED.

WHEN MY WIFE WAS DRIVING THE POWER STEERING WENT OUT AND WARNING LIGHTS WENT ON. THOSE WARNING LIGHTS WERE: SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC. MY WIFE COULD NOT DRIVE THE CAR AND NEEDED TO GET IT TOWED TO A LOCAL SHOP.

TAKATA RECALL - I HAVE BEEN WAITING 11 MONTHS SINCE FIRST LEARNING OF THIS RECALL TO HAVE THE AIRBAGS REPLACED. FORD HAS NOT YET ANNOUNCED WHEN THIS ISSUE WILL BE CORRECTED.