Ford Motor Company: Steering › Electric Power Assist System
Ford Motor Company reported this defect to federal regulators on Jun 2, 2015 and put the number of vehicles at risk at 393,623. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
The risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
The remedy
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
17 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2013 Ford Flex | 580 | 6 | 1 | 11 |
| 2013 Ford Taurus | 585 | 9 | 6 | 20 |
| 2013 Lincoln MKS | 142 | 7 | 4 | 6 |
| 2013 Lincoln MKT | 70 | 7 | 2 | 1 |
| 2012 Ford Flex | 64 | 2 | 1 | 4 |
| 2012 Ford Fusion | 2,517 | 6 | 9 | 107 |
| 2012 Ford Taurus | 79 | 5 | 3 | 1 |
| 2012 Lincoln MKS | 17 | 3 | 0 | 1 |
| 2012 Lincoln MKT | 28 | 1 | 0 | 0 |
| 2012 Lincoln MKZ | 146 | 6 | 2 | 10 |
| 2011 Ford Flex | 144 | 2 | 1 | 5 |
| 2011 Ford Fusion | 2,795 | 9 | 11 | 80 |
| 2011 Ford Taurus | 187 | 4 | 2 | 14 |
| 2011 Lincoln MKS | 43 | 3 | 1 | 3 |
| 2011 Lincoln MKT | 19 | 1 | 0 | 0 |
| 2011 Lincoln MKZ | 145 | 7 | 3 | 11 |
| 2011 Mercury Milan | 192 | 9 | 2 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V340000.
Full record for the 2013 Ford Flex → · Recalls carrying a do-not-drive advisory → · Where this data comes from →