2010 Ford Fusion Hybrid complaints

TAKATA RECALL - I WAS NOTIFIED MONTHS AGO THAT MY PASSENGER AIRBAGS ARE NOT SAFE. LAST MONTH I FINALLY RECEIVED A LETTER FROM FORD SAYING THAT AIRBAGS WERE AVAILABLE TO FIX MY CAR. I CALLED MY FORD DEALER. THEY SAID THEY COULD NOT ORDER THE AIR BAGS AND I SHOULD TRY CALLING BACK IN A COUPLE WEEKS. I JUST CALLED MY DEALER AGAIN AFTER WAITING TWO WEEKS. THEY CONTINUE TO SAY THAT FORD WILL NOT ALLOW THEM TO ORDER THE AIRBAGS FOR THE RECALL. IT IS UNACCEPTABLE THAT FORD MADE ME WAIT MONTHS FOR AIRBAGS TO FIX MY UNSAFE CAR. IT'S DOWNRIGHT UNETHICAL TO SEND ME A LETTER SAYING THAT AIRBAGS ARE NOW AVAILABLE FOR MY CAR WHEN THEY CLEARLY AREN'T.

I WAS DRIVING AND MAKING A TURN. BRAKES WENT VERY SOFT AND HAD TO PRESS BRAKE PEDAL TO FLOOR TO GET IT TO STOP. BRAKE WARNING LIGHT AND ANTI-SKID LIGHTS ILLUMINATED ON DASHBOARD. TOOK A LONG TIME TO BRING CAR TO A STOP. THIS OCCURRED PRIOR TO TAKING THE CAR IN FOR THE TAKATA AIR BAG RECALL. THE CAR HAD BEEN SITTING AND THE BATTERY HAD DIED AND THEY SAID THAT WAS THE PROBLEM. INSTALLED NEW BATTERY, HAD AIR BAG REPLACED, AND THE ISSUE OCCURRED AGAIN. I AM STILL DRIVING THE VEHICLE BUT DO NOT FEEL THAT IT IS SAFE. WHEN WILL YOUR COMPANY AND FORD TAKE THIS SERIOUSLY? WHEN SOMEONE DIES LIKE WITH THE AIR BAG RECALL. THIS NEEDS TO BE DIAGNOSED AND FORD NEEDS TO PAY FOR THE REPAIRS DUE TO ALL THE COMPLAINTS.

TAKATA RECALL I HAVE CALLED LINDSAY FORD IN WHEATON, MD, THREE (3) TIMES ABOUT REPLACING THE PASSENGER AIRBAG. THE LAST TIME I WAS TOLD THE PARTS WOULD BE AVAILABLE IN TWO WEEKS.

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TED BRITT FORD OF FAIRFAX (11165 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 591-8484) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THROTTLE BODY STUCK CLOSED WHILE DRIVING FORCING ENGINE POWER TO BE REDUCED THEN TO ZERO. HAD TO PULL OVER TO SIDE OF ROAD. PART WAS REPLACED HOWEVER, NOTICED THAT THE HYBRID MODEL WAS NOT SUBJECT TO A RECALL AND WARRANTY WAS NOT EXTENDED. SYMPTOMS WERE THE SAME AS FORD LETTER ISSUED TO DEALERS ON MARCH 16, 2015

STEERING ASSIST QUIT AND I COULDN'T STEER ANYMORE ALMOST WRECKED

TAKATA RECALL IT'S BEEN MORE THAN TWO YRS SINCE WE WERE NOTIFIED THAT OUR VEHICLE IS PART OF THE TAKATA AIRBAG RECALL. WE RECEIVED FOUR LETTERS SINCE REMINDING US THAT WE ARE STILL WAITING FOR REPLACEMENT PARTS. RECENTLY, FORD SENT A LETTER STATING "A REPAIR IS AVAILABLE FOR YOUR VEHICLE". I CONTACT OUR LOCAL DEALER AND WAS TOLD THEY HAD TO ORDER THE PARTS AND WE WOULD BE CONTACTED WITHIN A FEW DAYS TO SCHEDULE AN APPOINTMENT TO BRING THE CAR IN FOR REPAIR. ONE MONTH LATER, I CONTACT THE DEALER TO FIND OUT WHAT'S TAKING SO LONG. NOW THE DEALER TELLS IT WILL TAKE A FEW MONTHS TO GET THE PARTS AND THAT I AM ON A WAITING LIST TO HAVE THE CAR REPAIRED. SO I CONTACT ANOTHER DEALER TO SEE IF I CAN GET THE CARE REPAIRED SOONER. THIS FORD DEALER TELLS ME THEY CANNOT ORDER THE PARTS AT ALL. AND CONTINUES TO SAY THAT FORD SENT OUT LETTERS TO CUSTOMERS STATING REPAIRS WERE AVAILABLE TO APPEASE THE CONSUMER. THE REPRESENTATIVE ADVISES TO GET A RENTAL OR NOT SIT ANYONE IN THE PASSENGER SEAT. UNBELIEVABLE! CAN WE GET A REASONABLE TIMELINE ON HOW LONG THIS IS GOING TO TAKE? JUST BE HONEST INSTEAD OF STRINGING US ALONG!

I TURNED ON MY CAR AND MY CHECK ENGINE LIGHT CAME ON. I TURNED LEFT OUT OF MY DRIVEWAY ONTO THE MAIN ROAD GOING 10-15MPH. AFTER DRIVING ABOUT 5 SECONDS ON THE ROAD, MY ABS LIGHT, TRACTION LIGHT, ADVANCED TRACTION LIGHT, AND BRAKE LIGHT ALL WENT ON. I PULLED OFF TO THE RIGHT-HAND LANE AND PRESSED MY BRAKES TO STOP THE CAR. THE CAR DID NOT STOP AT ALL WHEN I PRESSED THE BRAKE PEDAL. I SLAMMED MY PEDAL TO THE GROUND AND THE PEDAL FELT SOFT. THE CAR SLOWLY CAME TO A STOP RIGHT AS I CAME TO THE INTERSECTION. I TURNED AROUND AND WENT BACK INTO MY PARKING SPOT. I HAD TO PUSH THE BRAKE PEDAL TO THE FLOOR TO STOP THE CAR. I TOWED MY CAR INTO THE FORD DEALERSHIP AND THEY COULD NOT DIAGNOSE WHY THE BREAKS FAILED. THEY CHANGED THE BATTERY BUT THEY WERE NOT ABLE TO PROVIDE AN EXPLANATION AS TO WHY THAT WOULD CAUSE THE BREAKS TO FAIL.

TAKARA RECALL, STILL NOT REPAIRED, WAS TOLD NOT TO DRIVE IT. WIFE WANTED A SAFE VEHICLE, BUT COULD NOT TRADE THE FORD FUSION 2010, BECAUSE OF RECALL. DID NOT GET LETTER FROM FORD ABOUT THEM PROVIDING A VEHICLE UNTIL REPAIRS TO AIR BAG COULD BE COMPLETED. ASK FOR REIMBURSEMENT FOR THE AMOUNT OF WHAT THEY WERE GOING TO PAY ANY RENTAL FEES. THEY REFUSED. CAR IS SITTING AND WANT RELIEF UNDER THE LEMON LAW.

POWER STEERING SUDDENLY FAILED, GIVING SERVICE WARNING, ALONG WITH WARNING TO SERVICE AUTOTRACK

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). LIVERMORE FORD LINCOLN (2266 KITTY HAWK RD, LIVERMORE, CA 94551, (925) 294-7700) STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER MADE NO MENTION OF A LOANER VEHICLE OPTION. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AS I WAS DRIVING INTO A PARKING LOT, THE BRAKES FELT LIKE THEY WOULDN'T WORK AND THE WARNING LIGHT AND BELL WENT ON, BUT ULTIMATELY THE CAR STOPPED, BUT I HAD TO PRESS BRAKE PEDAL TO THE FLOOR HARD TO STOP THE CAR. I HAD THE CAR TOWED TO MIDAS. THEY SAID IT WAS AN ELECTRONIC OR COMPUTER PROBLEM AND SUGGESTED I TAKE IT TO A DEALER. I THEN HAD IT TOWED TO SAYBROOK FORD. THEY DIAGNOSED REPLACING ECU AND HCU, EVEN THOUGH THE CAR DIDN'T DEMONSTRATE THE PROBLEM TO THEM.I FOUND ON LINE A TECHNICAL SERVICE BULLETIN FROM FORD (TSB-09-22-11) AND A BRAKE SYSTEM UPDATE SPECIFIED BY FORD'S CUSTOMER SATISFACTION PROGRAM 10B13. WHEN I TOLD THE FORD DEALER, HE STATED THERE IS NO RECALL ON THE BRAKES. I EXPLAINED TO HIM AGAIN, BUT HE WAS NOT INTERESTED IN HEARING ABOUT THIS. I CALLED THE NATIONAL FORD OFFICE AND SPOKE WITH SOMEONE WHO SUGGESTED I CONTACT YOU. CONSUMER REPORTS SAID IF THE 2010 FORD FUSION HYBRID WAS BUILT BEFORE OCTOBER 17, 2009, THE DEALER SHOULD PERFORM THE BRAKE SYSTEM SOFTWARE UPDATE. MY CAR WAS BUILT ON APRIL 22, 2009 ACCORDING TO FORD, BUT THEY SAID MY CAR WASN'T COVERED. I AM COMPLAINING TO YOU AS MY CAR HAS THE EXACT PROBLEM STATED IN 10B13. PLEASE HELP. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). SISK FAMILY FORD (565 OAK ST, FOREST CITY, NC 28043, (828) 245-1626) STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT MENTION A LOANER VEHICLE OPTION. THE DEALER STATED THAT THE PART MAY BE AVAILABLE IN DECEMBER OF 2018. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

OUT OF NO WHERE MY POWER STEERING LIGHT CAME ON AND IT IS VERY HARD TO TURN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JARRETT-GORDON FORD DAVENPORT (2600 ACCESS ROAD, DAVENPORT, FLORIDA 33897, (863) 422-1167) WAS MADE AWARE OF THE RECALL IN 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB *TR

RECEIVED INITIAL LETTER BACK IN 2016 AND SEVERAL UPDATES AND NOTICES THROUGH 2018; HOWEVER, STILL HAVE NO PARTS AVAILABLE TO COMPLETE THE REPAIR AND HAVE LEFT SEVERAL MESSAGES!

I GOT A RECALL NOTICE FOR THE PASSENGER SIDE AIRBAG INFLATOR.( 5/2018) I CALLED FLAMMER FORD, AND I WAS TOLD I'D GET A CALL BACK WHEN THE PARTS CAME IN. I AM STILL WAITING MY CAR IS IN FLORIDA, AND I'D REALLY LIKE TO JUST DISABLE THE DRIVER'S SIDE AIRBAG. WILL THE DEALERSHIP DO THIS FOR ME? CAR IS 8 YEARS OLD!

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE DOOR BY A WORK VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE, BUT THE DRIVER'S DOOR WAS UNABLE TO BE OPENED. THE CONTACT EXITED THE VEHICLE THROUGH THE FRONT PASSENGER DOOR. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GEORGIA 30096, (404) 418-6877) STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (SENTRY FORD, 4100 MYSTIC VALLEY PKWY, MEDFORD, MA 02155) CONFIRMED THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

STEERING SUDDENLY STOPPED WORKING ALTOGETHER WITHOUT WARNING. ALERT DISPLAYED WAS "SERVICE POWER STEERING NOW". THERE WAS NO WAY TO EVEN TURN THE STEERING WHEEL UNDER MANUAL POWER. THIS HAPPENED WHILE THE VEHICLE WAS STOPPED IN A PARKING SPACE FOR ABOUT 5 MINUTES AND I NOTICED IT UPON BACKING OUT.

DEALER WILL NOT FIX AIR BAG. SAYS THEY DO NOT HAVE PARTS.

"TAKATA RECALL" - I HAVE BEEN WAITING FOR A LONG TIME TO HAVE THESE DEFECTIVE AIR BAGS REPLACED AND HAVE CONTACTED VISTA FORD IN CA NUMERIOUS TIME ABOUT THIS WITH NO RESPONSE FROM THEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER JOHN KENNEDY FORD OF PHOENIXVILLE (730 VALLEY FORGE RD, PHOENIXVILLE, PA 19460 (610)-917-8200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WERE UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVING ON INTERSTATE SUDDENLY WARNING SERVICE POWER STEERING SOON LIGHT CAME ON AND WITHIN SECONDS SERVICE POWER STEERING NOW & I LOST POWER STEERING! VERY DANGEROUS ! CAR IS AT FORD DEALERSHIP NOW & BEFORE THEY EVEN CHECK CAR I'M TOLD IT WILL BE A VERY EXPENSIVE REPAIR AS IF I HAD SOMETHING TO DO WITH PROBLEM. THIS TELLS ME IT IS A VERY COMMON COMPLAINT, I CALLED FORD MOTOR BEFORE GOING & WAS GIVEN A CASE NUMBER TO GET ME OFF THE PHONE,

TAKATA RECALL. I HAVE HAD A RECALL NOTICE FOR THE AIRBAG SINCE 2016 AND FORD HAS DONE NOTHING TO CORRECT THE SITUATION. WHAT DO I NEED TO DO TO CORRECT THE ISSUE

TAKATA RECALL - FORD NOTIFIED ME A WEEK BEFORE AND PLACED ME ON ABOUT JUNE 15, 2018, IN A RENTAL VEHICLE THROUGH ENTERPRISE, AND THE FORD DEALER CONTINUES TO TELL ME EVERY OTHER WEEK WHEN I ASK THAT THEY HAVE NOT RECEIVED ANY INFORMATION FROM FORD AS TO WHEN FORD WILL REPLACE THE DEFECTIVE TAKATA AIRBAG IN MY 2010 FORD FUSION HYBRID. THIS LONG PERIOD OF TIME FORCING MY VEHICLE TO SIT IDLE AND NOT DRIVEN AND IS NOT GOOD MECHANICALLY ON IT. MY CAR WAS PURCHASED NEW AND DRIVEN BY ME FOR 7 (SEVEN) YEARS IN THE HIGH HUMIDITY ENVIRONMENT OF NORTHERN VIRGINIA, MAKING IT HIGHLY SUSCEPTIBLE TO THE CORROSION OF THE CANISTERS CAUSING THE EXPLOSION SHRAPNEL. I APPRECIATE FORD PROVIDING ME A COURTESY RENTAL CAR BUT I WANT MY CAR REPAIRED PROPERLY AND PROMPTLY BY FORD. CAN YOU PLEASE ASSIST WITH ENCOURAGING FORD CORPORATE TO RESTORE THE SAFETY OF MY CAR BY FORD REPLACE THE TAKATA AIRBAG IN A TIMELY MANNER.

"TAKATA RECALL" FORD STILL HAS NOT CONTACTED ME SAYING THEY HAVE THE PARTS TO FIX MY FRONTAL AIRBAG RECALL ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE DEALER G STONE MOTORS (36 BOARDMAN ST, MIDDLEBURY, VT 05753, 1-802-388-6718) HAD BEEN UNABLE TO DETERMINE WHEN THE REMEDY AND PART MAY BE PROVIDED FROM THE MANUFACTURER TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO SCHEDULE THE RECALL REPAIR WHICH WAS UNACCEPTABLE TO THE CONTACT CONCERNING NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THERE WAS NO MENTION OF A LOANER VEHICLE OPTION FROM THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS UNCERTAIN IF A FAILURE MAY PROGRESS WHILE WAITING TO RECEIVE THE PART FROM THE MANUFACTURER TO THE DEALERSHIP. THE MANUFACTURER WAS CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 12/18/18*JB

INTERMITTENT SUDDEN LOSS OF BRAKING POWER, WITH SYSTEM GOING INTO "FAIL SAFE" MODE, "SERVICE ADVANCETRAC", "WRENCH", AND OTHER WARNING LIGHTS COMING ON, AND PEDAL GOING TO THE FLOOR. PRIMARILY ON INITIAL STARTING OF THE CAR, OR A FEW MOMENTS AFTER THE CAR WAS PUT INTO MOTION. THOUGH ALSO OBSERVED AT HIGHER SPEEDS. NOT RELATED TO STEERING OR ROAD CONDITIONS. PROBLEM SEEMED TO SELF-CORRECT AFTER TURNING CAR OFF AND THEN ON AGAIN, WOULD DISAPPEAR FOR 3 TO 12 MONTHS, THEN SUDDENLY REAPPEAR WITHOUT WARNING. TOO INTERMITTENT FOR CONFIDENT DIAGNOSIS. NEARLY CAUSED AN ACCIDENT ON SEVERAL OCCASIONS.

TAKATA RECALL

3 YEARS AGO-BATTERY FAILED AND COULD NOT EXIT THE VEHICLE AT ALL, NO WARNING. 2 YEARS AGO-PLASTIC PIECE IN DOOR WHICH ALLOWS THE MANUAL DOOR OPENER TO WORK BROKE, COULD NOT EXIT DRIVER SIDE DOOR. 3 YEARS AGO - ACCELERATOR STOPPED WORKING ON HIGHWAY, FINALLY PULLED OVER AND RESTARTED CAR AND IT WORKED - DEALER SAID COULD NOT FIND PROBLEM. ROCKER PANELS RUSTED OUT AFTER 6 YEARS - GARAGED INDOORS. HEATING SYSTEM FAILED - IT TOOK 1.5 MONTHS TO OBTAIN PARTS AND FIX VEHICLE, I WENT TO COLONIAL FORD 5 TIMES (AND HOUR EACH WAY) BECAUSE THEY SAID IT WAS FIXED 5 TIMES IN THE 1.5 MONTHS. 2018-10-25 - CHECK BRAKE SYSTEM LIGHT CAME ON - NO BRAKES GOING 65 MPH DOWN A HIGHWAY HILL FOR 5 MINUTES. POLICE GUIDED TO A HALT, RESTARTED CAR AND BRAKES WORKED. MADE IT HOME. BRAKES FAILED 3 TIMES THE NEXT DAY. FORD SAID THEY COULD NOT LOOK AT THE VEHICLE FOR 3 WEEKS BECAUSE THEY WERE SO BUSY SO I HAD TO RENT A VEHICLE. $1750 TO REPLACE BRAKE SENSORS WHICH THEY SAID COULD NOT COMMUNICATE WITH THE BRAKES.?? FIRST TIME FORD HAS BEEN ABLE TO DIAGNOSE SYSTEM.

TAKATA RECALL, I FIRST RECEIVED NOTICE OF THE ALLEGEDLY DEFECTIVE AIRBAG JUNE 2016. AS OF CURRENT DATE REPAIRS HAVE NOT BEEN MADE AVAILABLE.

TAKATA RECALL

TAKATA RECALL - I HAVE RECEIVED SEVERAL LETTER ABOUT THE AIR BAG RECALL ON MY VEHICLE FOR OVER 2 YEARS NOW. THE LETTER STATES THE REMEDY IS TO NOT HAVE ANYONE SIT IN THE PASSENGERS SEAT UNTIL THE AIRBAG IS REPLACED. I HAVE CALLED THE DEALERSHIP SEVERAL TIMES AND THEY TELL ME THEY DO NOT HAVE THE PARTS AND DON'T KNOW WHEN THEY WILL GET THEM IN AND WILL CALL ONCE THEY DO. IS THERE ANYTHING THAT I CAN DO TO HELP EXPEDITE THE AIRBAG REPLACEMENT PROCESS? THIS IS A MAJOR ISSUE BY NOT ALLOWING PASSENGERS IN THE VEHICLE. THANK YOU.

POWER STEERING FAILED

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD BRADENTON (5325 14TH ST W, BRADENTON, FL 34207, (941) 275-1267) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY DAUGHTERS CAR ELECTRIC STEERING ASSIST MOTOR LOCKED UP WHILE DRIVING ON A MAJOR ROAD, CAUSING THE CAR WHICH WAS TURNING TO ALMOST GO OFF THE ROAD INTO ON COMING TRAFFIC. THE WHICH WAS BEING DRIVEN BY HER BOY FRIEND WAS HEADING INTO ACCIDENT, HOWEVER, THE YOUNG MAN WAS ABLE TO FORCE THE STEERING BACK WORKING BY BREAKING GEAR ON THE MOTOR ASSIST. IF MY DAUGHTER HAD BEEN DRIVING, SHE AND HER CHILDREN WOULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. THIS DEFECT HAS BEEN KNOW ON THIS MODEL FOR SOME TIME. WHAT IS IT GOING TAKE TO GET THIS FIXED, ANOTHER DEATH OF A FAMILY

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEEHY FORD LINCOLN AT (301) 358-4443 (LOCATED AT 901 N FREDERICK AVE, GAITHERSBURG, MD 20879) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..*BF *JB

ON SATURDAY, 8-18-18, AT ABOUT 10:15 AM, TURNED LEFT ONTO WOODWARD AVENUE HEADING NORTH (FAST LANE - 3RD LANE FROM THE RIGHT), IN THE MIDDLE OF THE HISTORIC WOODWARD DREAM CRUISE. I GOT A RED MESSAGE TO PULL OVER TO A SAFE PLACE. THIS WAS VERY DISTRESSING AS THERE WERE A LOT OF VEHICLES DOING THE CRUISE AND NO SAFE OR FREE PLACE TO ACTUALLY PARK A DISABLED VEHICLE. LIMP-ALONG MODE GOT ME OFF WOODWARD LOOKING FOR A PLACE TO PULL OVER. A COUPLE BLOCKS DOWN, IT DIED AT A STOP LIGHT IN A RESIDENTIAL NEIGHBORHOOD. I FIGURED SOME SOFTWARE GREMLIN HAD KILLED MY CAR, SO I CALLED A TOW TRUCK. (SIDE NOTE - THE DREAM CRUISE IS ABOUT CLASSIC CARS! MANY OF WHICH TEND TO BREAK DOWN! IT WAS QUITE THE WAIT FOR A TOW!) WHEN THE FORD SERVICE ADVISOR TURNED MY KEY IN THE IGNITION, IT STARTED RIGHT UP. I LEFT THE CAR TO MAKE SURE IT WOULDN'T DIE ON ME AGAIN. YESTERDAY, FRIDAY, 10-12-18, I PULLED INTO A PARKING LOT TO RETURN A CALL. AFTER ABOUT AN HOUR IN THE PARKING LOT WITH THE HEAT AT 70, THE CAR DIED AGAIN. WHAT WAS THE $307.73 ON THE SAME PROBLEM IN AUGUST FOR IF THE SAME SCARY THING HAPPENED AGAIN?! I SEE ON THE INTERNET THAT I'M NOT THE ONLY PERSON WHO EXPERIENCED THIS VERY SCARY SAFETY HAZARD! CAN YOU IMAGINE DRIVING ALONG AND YOUR CAR JUST DECIDES TO STOP? IT IS SCARY. THANK YOU FOR YOUR ATTENTION IN THIS MATTER.

MY COMPLAINT IS WITH THE PASSENGER AIR BAG. IT KEEPS TURNING OFF AND ON. THEY HAVE A RECALL FOR IT BUT HAS NOT COME UP WITH A SOLUTION. I HAVE A 2010 YOU THINK IT WOULDNT TAKE 8 YEARS TO FIX A PROBLEM. I HAVE MY DAUGHTER AND MY ELDERLY MOTHER IN MY CAR ALL THE TIME. THE ONE REASON I BOUGHT THIS CAR WAS FOR SAFETY BUT NOT THE AIR BAG CAN EXPLODE AND HURT THEM. WE HAVE WAITED AND WAITING AND IT HASN'T BEEN FIXED. I WONT LET ANYONE RIDE IN MY FRONT SEAT ANYMORE BECAUSE WE ARE SCARED SOMEONE WILL GET HURT. WITCH PUTS US IN A BIND WITH NOT ENOUGH ROOM IN MY CAR. WHEN WILL THIS BE FIXED BY THEM. AND NO I CAN NOT AFFORD A RENTAL UNTIL THEY FIX IT. THANK YOU FOR ANY INFO YOU CAN GIVE ME.

MODERATE SPEED, STEPPED ON BRAKE, NO RESPONSE. STOMPED ON BRAKE FOR NO DISCERNIBLE RESPONSE. DASH LIGHTS CAME ON. HAD TO USE HANDBRAKE OR EMERGENCY BRAKE TO STOP. DEALER DIAGNOSED AND REPLACED ABS UNIT. THERE WAS AN OPEN NHTSA INVESTIGATION THAT DESCRIBED MY PROBLEM EXACTLY AND BLAMES A STUCK VALVE IN THE ABS CONTROLLER. APPARENTLY THERE WAS A COATING THAT GETS STICKY FROM BRAKE FLUID. FORD SHOULD BE REQUIRED TO PAY FOR AND FIX THIS SERIOUS SAFETY DEFECT.

THROTTLE BODY MALFUNCTIONS CAUSING LOSS OF ACCELERATION WHEN DRIVING. FORD ISSUED AN EXTENDED WARRANTY FOR MY MAKE, MODEL, & YEAR AS PART OF A PREVIOUS NHTSA INVESTIGATION, BUT NOTHING SHOWS UP FOR MY VIN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SERRAMONTE FORD, 999 SERRAMONTE BLVD, COLMA, CA 94014, (844)-869-7236) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING LOST POWER STEERING TO MANUAL. THERE IS A RECALL FOR THE 2011 BUT NOT THE 2010!! THIS IS HORRIBLE AND VERY SCARY. I WAS ON A HIGHWAY 24 IN COLORADO SPRINGS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL REGARDING THE AIR BAGS. ROBINSON BROTHERS FORD (225-293-8900, 11455 AIRLINE HWY, BATON ROUGE, LA 70816) INDICATED THAT THE PART HAD BEEN UNAVAILABLE SINCE JANUARY. THE DEALER ALSO INDICATED THAT THERE WAS NO OPTION OF A LOANER VEHICLE DUE TO A LIMITED SUPPLY. IN ADDITION, WHEN APPLYING THE BRAKE PEDAL, IT TRAVELED TO THE FLOORBOARD. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE SYSTEM RECALLS. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

I WAS DRIVING MY 2010 FORD FUSION HYBRID HOME FROM WORK, AND MY ABS BRAKE SYSTEM LIGHTS CAME ON. I WAS ON THE HIGHWAY DRIVING FROM WORK, AND TRAFFIC WAS HEAVY BUMPER TO BUMPER PRACTICALLY; AS I WAS DRIVING, I TRIED TO BRAKE WHEN TRAFFIC CAME TO A STOP, I COULDN'T STOP, MY BRAKES WEREN'T WORKING. I HAD TO USE THE EMERGENCY BRAKE, TO STOP MY VEHICLE BEFORE HITTING THE REAR OF A VEHICLE; I TURNED OFF OF THE HIGHWAY ONTO TO CURVE OF THE HIGHWAY JUST IN THE NICK OF TIME BEFORE I HIT THE REAR OF THE VEHICLE IN FRONT OF ME. CONTACTED SILVER ROCK INC, WARRANTY ON MY VEHICLE, AND THEY STATED THE ABS CONTROL MODULE WAS NOT COVERED. THIS ITEM CAN ONLY BE PURCHASED BY FORD; WHICH COSTS $1180.36, JUST FOR THE PART. I CAN'T AFFORD THAT. NOW AM AT A LOSS, I DON'T KNOW WHAT AM GOING DO ABOUT THIS MATTER. I NEED A RESOLUTION. I AM STILL PAYING A CAR NOTE ON THIS UNIT; AND ITS MY ONLY TRANSPORTATION TO WORK. FORD DEALERSHIP STATED, THE ONLY RECALL THEY SHOW ON MY MODULE IS THE AIR BAG. I REPORTED THIS TO THE DEALERSHIP TODAY 09/13/2018. THIS IS A SAFETY HAZARD, THIS I KNOW.

I WAS DRIVING AND MAKING A LEFT TURN. BRAKES WENT VERY SOFT AND HAD TO PRESS BRAKE PEDAL TO FLOOR TO GET IT TO STOP. BRAKE WARNING LIGHT AND ANTI-SKID LIGHTS ILLUMINATED ON DASHBOARD. TOOK A LONG TIME TO BRING CAR TO A STOP. TOOK THE CAR TO THE FORD DEALERSHIP AND, ALTHOUGH A COUPLE OF HYBRID WARNING LIGHTS CAME UP ON THE COMPUTER, THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. I AM STILL DRIVING THE VEHICLE BUT DO NOT FEEL THAT IT IS SAFE.

MY CAR LOST POWER WHILE TRAVERSING A BUSY INTERSECTION AND I HAD TO PULL OVER. COULD RESTART, BUT THEN IT HAPPENED AGAIN. TOWED TO DEALERS, $500 TO REPLACE THROTTLE BODY AND PURGE VALVE. DROVE 1 DAY AND SIMILAR EVENTS OCCURRED. DEALER UNABLE TO GET HELP FROM FORD COMPANY. VERY DANGEROUS TO HAVE A CAR JUST QUIT WHILE DRIVING. ON A HIGHWAY THIS COULD HAVE BEEN CATASTROPHIC. THERE ARE MANY COMPLAINTS ON LINE OF A SIMILAR NATURE WITH FORD FUSIONS FROM MULTIPLE YEARS AND I AM VERY FRUSTRATED THAT FORD HAS NOT ADDRESSED A POTENTIALLY DISASTROUS SAFETY ISSUE. AND I STILL DON'T HAVE A CAR!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NORTH BAY FORD, 1999 SOQUEL AVE, SANTA CRUZ, CA 95062, (831) 457-5858) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE VEHICLE WAS BEING DRIVEN BY MY ELDERLY MOTHER FOR EMISSIONS, AS I AM CURRENTLY DEPLOYED OVERSEAS. THE SERVICE ENGINE LIGHT CAME ON AND SHE LOST ALL ELECTRIC POWER-ASSISTED STEERING (EPAS). LUCKILY MY MOTHER WAS ABLE TO STEER THE VEHICLE OFF THE ROAD AND AVOID COLLIDING WITH ANYTHING BUT BEING 66 IF SHE LOST CONTROL ANYWHERE ELSE IT COULD OF BEEN FATAL. THE VEHICLE WAS DIAGNOSED AND DETERMINED TO HAVE THE SAME FAULT AS LISTED IN THE RECALL FOR THE 2011 FORD FUSION MODEL.