What owners reported
Newest filingsEngine
Filed Dec 24, 2025NY
On this day, I financed the vehicle and was promised that it was safe to be on the road. This is the second vehicle. He’s done this to me with. He gets these vehicles and just put stickers in the windows and then people break down or their lives are in jeopardy so I left there After I purchased the truck the following day I was driving and I noticed a bunch of defects which included a death wobble, front end parts being bad and engine light being on I took it to another shop and they said that it should’ve never even gotten an inspection sticker I also went on [XXX] and found out that the vehicle did not go through any emissions test and being a diesel it’s supposed to that’s why the engine lights are on on the third day of owing it. The driveshaft snapped right off this Dealership has multiple reviews and reports of being shady and just putting inspection stickers in the windows. He has somebody at another auto shop that he pays extra just to put the sticker in the window Not only is this unsafe for other people it’s not fair and it’s illegal and he does it all the time every vehicle on his lot has issues and the inspections are not done at alll so many issues half of them shouldn’t even be on the road. The dealership is. Low priced auto in Rome ny and the people Who inspect are sharkeys auto in Rome INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Nov 19, 2025345,000 milesMD
Odometer Fraud. The contact called on behalf of his client, who purchased a 2011 Ford F-350. The contact stated that while the client was in the process of selling the vehicle to a dealer, the dealer retrieved the Carfax report and informed the client that the odometer had been rolled back and that the vehicle could not be sold. The vehicle was a private sale. At the time of the purchase, the mileage was 128,530, and a dealer later informed the client that the mileage on the Carfax report was 345,000. The current mileage displayed on the odometer was 147,000. No other agency was contacted.
Fuel System, Diesel
Filed Jun 5, 2025200,000 milesFL
The contact owns a 2011 Ford F-350. The contact stated while reversing, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled and failed to restart. There was no warning light illuminated. The contact stated that an independent mechanic arrived at the residence however, the vehicle failed to restart. The vehicle was towed to an independent mechanic. The contact was informed that the high-pressure fuel pump had failed, and the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 200,000.
Fuel System, Diesel
Filed Feb 18, 202540,000 milesCT
The contact owns a 2011 Ford F-350. The contact stated that while driving approximately 30 MPH, the vehicle lost automotive power and stalled. During the failure, diesel fuel and oil spilled from the engine. The vehicle was towed to the local mechanic who diagnosed that the strap that secured the fuel injectors had failed, causing the fuel injectors to eject from the engine. The contact was advised that the fuel injector straps, fuel injectors, and several fuel hoses needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 40,000.
Fuel/Propulsion System
Filed Jan 20, 2025TX
The fuel pump failed and self destructed internal parts of the pump in turn putting metal into the fuel lines resulting in a $15,000 repair bill. The vehicle is available for inspection and has not been repaired. This occurred in November 2024 and has not been driven since due to the costly repair bill. The problem has been confirmed by the dealership and independent service center. The only indication of the issue was when the check engine light illuminated. No other preemptive warning.
Steering
Filed Oct 15, 2024230,000 milesAZ
The contact owns a 2011 Ford F-350. The contact stated while driving 70 MPH, the vehicle experienced a Death Wobble. The contact stated that the front end of the vehicle and the steering wheel were shuddering violently from the right to the left, causing the contact to lose control of the vehicle. The contact stated that he was able to regain control of the vehicle upon decelerating to 10 MPH. The contact was able to pull to the side of the road. The vehicle was taken to Litchfield Auto Repair, where the axle track bar ball joint, the steering damper, the drag link, and the tie rod or the tie rod end were replaced. Additionally, the mechanic performed the front alignment; however, the failure recurred while driving 75 MPH and hitting a bump. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the previous repair was performed correctly. The dealer replaced the tires because the tires were worn out. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 230,000.
Suspension
Filed Jan 24, 2024SD
Within a span of 30 min. I experienced 3 uncontrollable steering oscillations also known as the "death wobble." The DW experienced, the speeds were around 50 miles per hour. Less than that, the aforementioned oscillations were not experienced. Reason for the 30 min time frame was due to making it back home from the first occurrence. First oscillation was on smooth road, the other two were on less than smooth roads.
Fuel/Propulsion System
Filed Dec 27, 2023SC
I spoke with Ford about the service bulletin for the EGR Cooler that expired in April 2023. They said because of the low mileage, to contact you to see if the recall, (21M04), could be added back to this vehicle for repairs.
Service BrakesCrash
Filed Nov 24, 2023FL
This truck has never stopped well. Seems like the ABS coasts to a stop no matter how hard I stand on the brakes.
Steering
Filed Oct 26, 2023MN
It’s doing the death wobble and has almost made me lose control on the interstate and seriously could have had my 9month daughter and I killed.
Steering
Filed Oct 24, 202347,000 milesNC
The contact owns a 2011 Ford F-350. The contact stated while driving 55-60 MPH, the steering column and the front-end of the vehicle started shuddering significantly. The contact depressed the brake pedal and slowed down significantly until the vehicle operated as needed. The contact was able to continue driving. The contact stated that the failure occurred a second time while driving over a bump on the roadway. Additionally, the contact stated that the failure recurred a third time while his wife was driving. The dealer was notified of the failure and informed the contact that the failure could not be duplicated. The dealer referred the contact to the manufacturer and the contact was referred to the NHTSA hotline for assistance. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 47,000.
Suspension2 injured
Filed Aug 30, 2023TX
While traveling down the highway at the speed limit, the truck hit a bump and started to shake violently. I slowed down and pulled over to resecure a freezer that was shook loose. We continued on and when I went to make the next right turn, one of the straps, which was sliced during the death wobble, snapped. The freezer slid and seesawed over a cooler. The corner of the freezer came through the rear window striking my wife in the arm and head. I have brought the truck to multiple shops, replaced steering stabilizer, shock, and tires to no avail.
Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (egr Valve)
Filed Jun 27, 202375,000 milesIN
The contact owns a 2011 Ford F-350. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed; however, the vehicle failed to accelerate. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where the mechanic replaced the EGR cooler; however, the failure recurred. The contact linked the failure to Customer Satisfaction Program: 21M04 (Exhaust Gas Recirculation Cooler). The vehicle was taken to a secondary dealer, Heartland Ford (5979 US Hwy 136, Covington, IN 47932) however, the part to do the repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Steering
Filed Apr 29, 2023LA
I own a 2011 Ford F-350 Lariat Dually truck and was driving down the highway at approximately 60 mph, when I hit a bump in the road and all of a sudden my truck started to shake violently. I didn't know what happened as this was the first time this has ever happened. I thought something happened with the rear wheels on my truck. I was shaken up, scared and had to stop on the side of a busy road to see what it was. I looked around the truck and didn't see anything and was unaware of the famous "Death Wobble" that are notorious on F-250 & F-350 Ford trucks. I then returned to the highway with my flashers on and drive, but at a lot slower speed because I was unsure of what caused the shake. I was able to make it home safely and I told my husband about it. He wanted to see if it would happen to him so he took it for a spin and it happened to him 3 times in a 5 mile trip. Therefore he came home and parked the truck. We took it to Ford and they advised that this issue is common. Having a vehicle with this unwanted feature is a concern as we purchased this truck to run a business and now it just sits. Please put yourself in others shoes. Imagine you are traveling 70 mph down the interstate with a loaded trailer and you hit a bump or change lanes and the death wobble starts to happen. Would the driver be able to prevent a horrific accident from happening or cause one by trying to slow to an acceptable speed and sometimes completely stopping just to get the uncontrollable shaking to s
Equipment › Recreational Vehicle/Trailer
Filed Mar 31, 2023AZ
Annual inspection of the Progress Manufacturing Equal-I-Zer (model number 90-02-1200) steel head assembly revealed cracks in the welds holding the two steel plates that support the spring bar sockets and the welds that attach the head component (part with the hitch ball) to the U-shaped bracket that attaches/bolts the head to the shank that is inserted into the receiver. I have pictures of the cracked welds. The assembly has been sent to a certified welding/fabrication shop for repair at my expense. If the welds failed, two scenarios are very likely: 1. The spring bars will separate from the head assembly, releasing two 20+ pound steel rods in an uncontrolled and unconstrained manner onto the pavement. Of the tow vehicle, trailer, or another car are struck by one or both rods, the result could be severe damage and/or injury. 2. If the welds holding the head assembly containing the hitch ball to the U-shaped bracket that is bolted to the shank failed, the entire hitch assembly and trailer would detach from the tow vehicle; the safety chains would provide the only mechanism to keep the trailer from detaching completely from the tow vehicle. Severe damage could occur to the trailer and tow vehicle. If the safety chains fail, the trailer would careen uncontrolled into other drivers on the road. A master welder and certified weld inspector looked at the pictures of the cracked welds and stated that "Lack of weld metal fusion, likely it was there when you bought it." I posted the p
Suspension
Filed Jan 20, 2023MI
At any given time traveling over speeds of 50-60 MPH truck has a wobble that can't be stopped until I slow down completely. at highway speeds this can be very dangerous.
Unknown or Other
Filed Jan 6, 2023NM
Death Wobble in 2011 Ford 350 Super Duty double cab long bed. 1st time happened Oct 29th 2022 heading to Gail TX. Construction on road and went down a bump and it started then. 2nd time & 3rd time (Nov.2022) within a few minutes of each time, going down a road and hit bumps within a couple of miles of each other and did death wobble again. As I have a Down Syndrome daughter and a grandchild still in a back facing child seat, this death wobble is a definite safety issue in transporting them. I am currently waiting on a mechanic to look at it. Have not yet had time to take to Ford dealer in town closest to me.
Engine
Filed Nov 14, 202279,000 milesTN
The contact owns a 2011 Ford F-350. The contact stated while driving 45 MPH, the vehicle began to vibrate abnormally. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was approximately 79,000.
Structure › Body
Filed Oct 3, 2022TX
6 of the 8 polyurethane cab mounts positions 1, 2 and 4 crumbled and fell out of the truck
Tires
Filed Aug 4, 202291,797 milesCA
The contact owns a 2011 Ford F-350 equipped with Toyo Tires, Tire Line: Open Country AT II, Tire Size: LT295/65/R20, DOT Number: 73D9M7L2017. The contact stated while driving 55 MPH and towing a fifth-wheel trailer, he noticed the vehicle was unbalanced on the rear driver’s side. The contact stated no warning light was illuminated. The contact was able to park at a nearby parking lot and noticed a 4-inch blister on the side of the rear driver’s side tire. The contact replaced the tire with a spare tire and continued driving to his destination. The contact took the vehicle to the local dealer, where it was determined that all four tires needed to be replaced. The vehicle was not repaired. The manufacturer of the tire had been informed of the failure. The failure mileage was 91,797.
20 of 136 complaints, reproduced as filed.