Owners filed 155 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › antilock/traction control/electronic limited slip. It has been recalled 4 times.
When it fails
115000115,000 milesMedian miles at failure
30 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires › Tread/Belt
13
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
13
1
0
0
Engine and Engine Cooling › Engine › Gasoline
13
1
0
0
Tires
11
0
0
0
Power Train › Automatic Transmission
10
0
0
0
Suspension › Front
4
0
0
0
Electrical System
4
0
1
0
Vehicle Speed Control
3
0
2
0
Tires › Sidewall
3
0
0
0
Steering › Hydraulic Power Assist System
3
0
0
0
4 safety recalls
Part 573 reports
Vehicle Speed Control06V286000
Filed Aug 1, 20061,200,000 vehiclesFord Motor Company
Defect. ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Risk. OVERHEATING COULD RESULT IN SMOKE OR BURN AND AN UNDERHOOD FIRE.
Remedy. DEALERS WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 7, 2006. OWNERS MAY CONTACT FORD AT 1-866-436-7332. (NOTE: ALSO SEE RECALLS 05V017 AND 05V388)
Tires › Tread/Belt01X001000
Filed May 22, 200113,000,000 vehiclesFord Motor Company
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
Risk. SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
Remedy. THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Tires › Bead97V187000
Filed Oct 29, 199731,600 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND CHASSIS. THE TIRES ON THESE VEHICLES WERE DAMAGED DURING MOUNTING ONTO THE WHEELS. ONLY TRUCKS PRODUCED AT THE CUAUTITLAN, MEXICO PLANT BETWEEN SEPTEMBER 1, 1996, AND JULY 17, 1997, WERE AFFECTED BY THE DEFECT.
Risk. THE BEAD AREA OF THE TIRE WAS CUT WHICH COULD RESULT IN AIR LOSS. SUDDEN AIR LOSS COULD OCCUR RESULTING IN A LOSS OF VEHICLE CONTROL.
Remedy. DUE TO THE AGE OF THE VEHICLES AND THIS RECALL AFFECTING ORIGINAL EQUIPMENT TIRES ONLY, FORD WILL NO LONGER ACCEPT CLAIMS FOR THIS CAMPAIGN.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder96V184000
Filed Sep 25, 19961,200 vehiclesFord Motor Company
Defect. THE RETAINER CLIP THAT HOLDS THE MASTER CYLINDER PUSH ROD TO THE BRAKE PEDAL ARM IS MISSING.
Risk. A LOSS OF SERVICE BRAKING CAN OCCUR INCREASING THE RISK OF A VEHICLE ACCIDENT.
Remedy. DEALERS WILL INSPECT TO VERIFY THAT THE RETAINER CLIPS ARE INSTALLED AND IF CLIPS ARE MISSING WILL INSTALL CLIPS.
What owners reported
Newest filings
Electrical System
Filed Oct 24, 2019155,000 milesCA
ON THE PASSENGER SIDE OF THE ENGINE PAN THE DIPSTICK ADAPTER WAS MANUFACTURED POORLY. THE OIL FROM THE CRANKCASE HAS CAUSED THE ORING TO SWELL AND LEAK OIL. THE OIL LEAK IS GETTING ON THE STARTER AND CLUTCH. THE OIL CAN CAUSE A SHORT IN THE ELECTRICAL SYSTEM. THIS CAN CAUSE AN ACCIDENT OR DEATH WHILE DRIVING. THE OIL ON THE CLUTCH CAN CAUSE LOSS OF CONTROL AND CAUSE AN ACCIDENT OR DEATH. THE ORING CAN SWELL AND FALL OFF THE ADAPTOR AND BECOME LODGED IN THE OIL PICKUP. THIS WILL STARVE THE MOTOR OF OIL AND CAUSE A CATASTROPHIC FAILURE OF THE MOTOR WHILE DRIVING. THIS CAN CAUSE AN ACCIDENT OR DEATH. DUE TO THE INHERENT POOR DESIGN THE ORING THAT IS SUBMERGED IN OIL SHOULD BE COMPATIBLE WITH OIL OR BE ABLE TO BE REPLACED. IT IS NOT POSSIBLE TO REPLACE THE ORING DUE TO DUE TO THE TERRIBLE DESIGN OF THE DIPSTICK ASSEMBLY. TO REPLACE THIS ORING WITH A PROPER OIL COMPATIBLE ONE REQUIRES THE DISASSEMBLY OF THE MOTOR AND THE REMOVAL OF THE MOTOR TO GAIN ACCESS TO THE DEFECTIVE PART. THIS IS A COMMON PROBLEM ON ALL VEHICLES OF THE SAME MAKE AND MODEL FROM 1988-2006.
Engine
Filed Aug 8, 2017120,000 milesVA
TL* THE CONTACT OWNS A 1997 FORD F-350. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND IT STALLED A SECOND TIME. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. GLADIAN REPAIR SHOP OF PITTSBURG, VIRGINIA WAS MADE AWARE OF THE FAILURE AND SUGGESTED A LIST OF UNKNOWN REPAIRS. CAMEL BROTHERS REPAIR SHOP OF PRINCE GEORGE, VIRGINIA REPLACED THE ACCELERATOR PEDAL POSITION SWITCH SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Engine
Filed Apr 21, 201592,000 milesMA
TL* THE CONTACT OWNS A 1997 FORD F-350. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAM SHAFT POSITION SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V553000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 92,000.
Tires
Filed Apr 15, 2015319,000 milesCA
WE WERE TRAVELLING 65 MPH ON THE 91 FREEWAY TOLL ROAD WHEN MY LEFT REAR TIRE TREAD COMPLETELY SEPARATED FROM THE CASING CAUSING MY VEHICLE TO SWERVE AND JUMP AND CAUSING SIGNIFICANT DAMAGE TO MY VEHICLE, INCLUDING DAMAGING THE FUEL FILL LINE. FORTUNATELY THERE WAS NO FUEL LEAKAGE. THE TIRE DID NOT DEFLATE SO THERE WAS NO PUNCTURE OR OTHER EXTERNALLY CAUSED DAMAGE TO THE TIRE OR VEHICLE. I TOOK THE TIRE TO A BF GOODRICH DEALER ON 10/19/14 FOR INSPECTION, THE TIRE WAS STILL FULLY INFLATED. THE DEALER DEFLATED THE TIRE OUT OF SAFETY CONCERNS. HAD THIS BEEN A FRONT TIRE THE POTENTIAL FOR DAMAGE AND INJURY WOULD HAVE SIGNIFICANTLY INCREASED. THE TIRE WAS PURCHASED IN JULY 2012 AND WAS JUST OVER 2 YEARS OLD. TIRE DOT# IS BFW8 0211 0712. *TR
Engine and Engine CoolingFire
Filed May 5, 2014173,000 milesID
WHILE DRIVING MY 1997 FORD F350 DIESEL PICKUP, PULLING A 36FT GOOSENECK HORSE TRAILER WITH MY TWO TEENAGE DAUGHTERS AND THEIR FOUR HORSES, THE ENGINE IN MY PICKUP SPONTANEOUSLY IGNITED. THERE WAS NO "CHECK ENGINE" WARNING LIGHT, AND THE ENGINE TEMPERATURE GAUGE SHOWED NORMAL. THE ONLY WARNING I HAD WAS SMOKE COMING UP FROM THE LEFT WHEEL WELL UPON SPEED DECREASE TO TURN A CORNER. I WAS TRAVELING A SHORT DISTANCE FROM HOME AND AT A LOW RATE OF SPEED (LESS THAN 40MPH) DURING THE TRAVEL FROM MY HOME TO THE LOCAL FAIRGROUNDS FOR RODEO PRACTICE. AS I TURNED THE CORNER, THE SMOKE BILLOWED. I IMMEDIATELY PULLED OVER AND SMOKE FILLED THE CAB OF THE PICKUP. MY TWO DAUGHTERS AND I QUICKLY EVACUATED THE VEHICLE AND CALLED 911. WE QUICKLY UNLOADED THE LIVESTOCK FROM THE TRAILER AND GOT FAR AWAY FROM THE SCENE. MY FIANCE, WHO WAS TRAVELING BEHIND US IN ANOTHER VEHICLE, TRIED PUTTING THE FIRE OUT WITH THE FIRE EXTINGUISHER I CARRIED IN MY PICKUP, BUT TO NO AVAIL. AS AN EMERGENCY RESPONDER HIMSELF, HE HAD THE PRESENCE OF MIND TO UNHOOK THE PICKUP FROM THE HORSE TRAILER AND PUSH IT AWAY AS IT BECAME ENGULFED IN FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE VEHICLE WAS ENGULFED IN FLAMES AND A TOTAL LOSS. FROM THE TIME I NOTICED THE SMOKE UNTIL THE FIRE CONSUMED THE VEHICLE WAS LESS THAN 15 MINUTES. MY DAUGHTERS HAVE BEEN TRAUMATIZED BY THIS INCIDENT. WE HAVE SUFFERED SIGNIFICANT FINANCIAL AND ECONOMIC LOSS AS A RESULT OF THIS SPONTANEOUS FIRE. I NEED TO MAKE PEOPLE AWARE OF THIS TO PR
Structure › Body
Filed Jun 4, 2013175,000 milesCA
TL* THE CONTACT OWNS 1997 FORD F-350. THE CONTACT STATED THAT SHE NOTICED THAT THE FRAME WAS FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. *TR
WheelsCrash1 injured
Filed Oct 1, 201126,000 milesNY
REAR DRIVER SIDE TREAD SEPARATED FROM TIRE AT 75MPH IN THE STATE OF NEBRASKA.22HRS. LATER IN THE STATE OF OHIO THE PASSENGER REAR SEPARATED. CONTACTED FIRESTONE AND THEY WILL NOT TAKE ANY RESPONSIBILITY FOR INCIDENT. *TR
Fuel System, Gasoline
Filed Aug 8, 2011115,000 milesNC
TL* THE CONTACT OWNS A 1997 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FUEL GAUGE METER SUDDENLY INDICATED THAT THE FUEL TANK WAS EMPTY. THE CONTACT ALSO DISCOVERED THAT THE PANEL FOR THE FUEL TANK WAS DETACHED, CAUSING THE FUEL TANK TO BE SEPARATED FROM THE CHASSIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 146,823.
Engine and Engine Cooling
Filed Oct 7, 201042,000 milesOR
TL* THE CONTACT OWNS A 1997 FORD F-350 TURBO DIESEL. THE CONTACT STATED THAT THE OIL GALLERY PLUGS IN THE ENGINE BLOCK WERE LEAKING OIL WHILE HE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE FREE OF CHARGE. HOWEVER, THE DEALER CALLED HIM AND EXPLAINED THAT HIS VEHICLE WAS OUTSIDE THE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED BUT THE CONTACT STOPPED DRIVING IT ON THE STREET. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY USED A NEW MATERIAL WHEN PRODUCING THOSE MODELS AND THE PLUGS WOULD LEAK, BUT REFUSED TO ASSIST IN REPAIR COSTS. THERE WERE PHOTOGRAPHS AVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 66,700. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Fuel System, GasolineFire
Filed Jul 20, 2010120,858 milesTX
WE DROVE THE TRUCK AND IT NEVER GOT HOT OR ACTED UP THEN WE PARKED IT AND A LITTLE BIT LATER IT WAS ON FIRE. *TR
Service Brakes, HydraulicFire
Filed Mar 30, 2010280,000 milesVA
TL*THE CONTACT OWNS A 1997 FORD F-350 WITH A DIESEL ENGINE. THE CONTACT STATED THAT WHEN HE STOPPED AT A TRAFFIC LIGHT, STOP, THE BRAKE PEDAL FELT UNUSUALLY WEAK AND THERE WAS A STRONG ODOR OF BRAKE FLUID IN THE VEHICLE. THE CONTACT THEN ACCELERATED TO SPEEDS OF 10 MPH AND MADE A TURN. IN DOING SO, HE NOTICED FLAMES FROM UNDERNEATH THE HOOD NEAR THE MASTER CYLINDER. THE ENGINE WAS SHUT OFF AND THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED ACCORDINGLY. THE VEHICLE WAS TOWED TO THE DEALER; HOWEVER, THE DEALER DID NOT WANT THE VEHICLE ON THE PROPERTY AND THE CONTACT TO REMOVE IT IMMEDIATELY. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS SOLD TO A LOCAL JUNKYARD. THE APPROXIMATE FAILURE MILEAGE WAS 275,404 AND THE CURRENT MILEAGE WAS 275,404.
Service Brakes, HydraulicCrash
Filed Jun 10, 200897,000 milesNJ
A STEEL BRAKE LINE ON MY TRUCK RUSTED AND RUPTURED CAUSING A COMPLETE BRAKE FAILURE. THIS IS THE SECOND OCCURRENCE OF THIS PROBLEM ON THIS VEHICLE. THE BRAKE LINE HAD RUSTED AND HAD A PARTIAL FAILURE, CAUSING A LEAK. THE RUSTED SECTION WAS REPLACED ABOUT 5 YEARS AGO. THE RECENT LINE FAILURE CAUSED AN ACCIDENT. *TR
Electrical SystemFire
Filed Oct 12, 2007247,022 milesPA
VEHICLE FIRE 1997 FORD F350, CAUSED BY FIRE STARTING IN BRAKE MASTER CYLINDER. *JB
Engine and Engine Cooling › Engine › Diesel
Filed May 19, 2007235,362 milesNC
STOPPED AT A STOP SIGNAL AND ENGINE QUIT. CRANKED OKAY, BUT WOULD NOT START. GOT IT TOWED TO MY HOUSE. AFTER LOTS OF TROUBLE SHOOTING FOR NOT STARTING, NOTICED THAT THE ENGINE TACHOMETER WAS NOT WORKING WHEN TRYING TO START. REPLACED THE CAM POSITION SENSOR, F7TZ-12K073-B. THE TRUCK STARTED RIGHT UP.*AK
Engine and Engine Cooling › Engine › Diesel
Filed May 12, 2007145,000 milesTX
CAM SHAFT POSITION SENSOR IN TRUCK HAS GONE OUT SUDDENLY AND COULD BE VERY DANGEROUS WHEN MOVING - LOSS OF POWER STEERING AND BRAKES. EVIDENTLY ALMOST ALL ENGINES HAVE THIS PART FAIL AT SOME POINT AND HAVE DONE NOTHING TO HELP THE CONSUMER.*AK
Electrical System › Ignition
Filed Mar 11, 2007AK
I HAVE HAD TWO CAMSHAFT POSITION SENSOR FAILURES ON MY 97' F350 7.3L DIESEL IN A MATTER OF ONE YEAR. THIS LEFT ME STRANDED ON BOTH OCCASIONS. I DISCOVERED ON SEVERAL FORD TRUCK DISCUSSION FORUMS THAT THIS IS ONE THE MOST COMMON FAILURES ON THESE TRUCKS THROUGH A VARIETY OF YEARS. I COULD NOT FIND ANY PERSON WHO OWNED A SIMILAR YEAR TRUCK AND DID NOT HAVE THIS COMPONENT FAIL ON THEM. PLEASE TAKE ACTION ON THIS ISSUE. *JB
Vehicle Speed ControlFire
Filed Oct 23, 200668,200 milesCA
DT*: THE CONTACT STATED THE VEHICLE WAS PARKED FOR SEVERAL HOURS WHEN FIRE AND SMOKE WAS NOTICED COMING FROM UNDER THE HOOD NEAR THE WINDSHIELD. THE FIRE DEPARTMENT WAS CONTACT AND AFTER THE FIRE WAS PUT OUT, IT WAS DETERMINED THE VEHICLE SPEED CONTROL MODULE WAS RESPONSIBLE FOR THE FIRE. A FIRE REPORT WAS TAKEN BY THE FIRE DEPARTMENT AND PHOTOS WERE AVAILABLE. A POLICE REPORT WAS NOT TAKEN. THE VEHICLE WAS TOWED TO THE INSURERS LOT FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT YET NOTIFIED.
Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Aug 29, 200692,000 milesWA
DT*: THE CONTACT STATED THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN WHILE BACKING UP. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO DETERMINED THE POWER STEERING HOSE CAME LOOSE, WHICH CAUSED THE VEHICLE TO LEAK POWER STEERING FLUID AND LOSE ALL POWER STEERING. THE DEALERSHIP INFORMED THE CONTACT THE DIESEL ENGINE VIBRATION CAUSED THE RUBBER SEAL THAT HELD THE POWER STEERING HOSE ON TO COME LOOSE. UPDATED 9/18/2006 - *NM
Unknown or OtherCrash
Filed Dec 14, 2005128,000 milesWA
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT. UPON IMPACT, THE AIR BAG DID NOT DEPLOY. THIS ACCIDENT WAS A FRONTAL IMPACT COLLISION. THE DRIVER WAS WEARING A SEAT BELT. NO INJURIES WERE SUSTAINED. THE VEHICLE HAD EXTENSIVE DAMAGE. THE INSURANCE COMPANY IS HAVING THE VEHICLE REPAIRED. *AK THE CONSUMER WAS INFORMED BY THE REPAIR SHOP THAT HIS VEHICLE WAS NOT EQUIPPED WITH AIR BAGS. UPDATED 01/23/06. *JB
Vehicle Speed Control › Cruise ControlFire
Filed Nov 18, 200580,000 milesTX
WHY HAS FORD RECALLED ONLY LATER MODEL TRUCKS FOR THE CRIUSE CONTROL FIRE ISSUE. IT IS NOT A PROBLEM LIMITED TO THOSE YEARS. I EXPERIENCED THE EXACT SAME PROBLEM WITH MY 1997 F-350. *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 1, 2006. Source: NHTSA Office of Defects Investigation.