TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE INTERIOR LIGHTING FAILED TO OPERATE WHILE HE WAS INSIDE THE VEHICLE OR WHEN THE DOORS WERE OPEN. THE VEHICLE WAS TAKEN TO TYLER FORD (2626 S SW LOOP 323, TYLER, TX 75701, (800) 788-7876) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V128000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
2011 Ford F-350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
2011 FORD F-350 SUPER DUTY 4X4. THE VEHICLE HAS NEVER HAD A LIFT OR LARGE TIRES OF ANY KIND INSTALLED ON IT AND HAS ALWAYS HAD STOCK OEM SPEC TIRES. THIS VEHICLE HAS WHAT HAS BECOME KNOWN AS "THE DEATH WOBBLE". FORD CALLS IT "SUSTAINED STEERING WHEEL OSCILLATION". IT IS EXTREMELY DANGEROUS AND TERRIFYING TO EXPERIENCE. THE PROBLEM IS WELL DOCUMENTED AND I AM SHOCKED THAT THERE HAS NOT YET BEEN A SAFETY RECALL ON THIS. THE DEATH WOBBLE PRIMARILY OCCURS AT SPEEDS ABOVE 50 OR SO MILES PER HOUR WHEN THE VEHICLE HITS A POT-HOLE, EXPANSION JOINT, UNAVOIDABLE ROAD DEBRIS, ETC. IT ALSO HAS A NASTY SNOWBALL EFFECT IN THAT ONCE YOU HAVE EXPERIENCED IT A COUPLE OF TIMES THE ADDITIONAL DAMAGE IT IS CREATING CAUSES IT TO HAPPEN EASIER AND EASIER TO THE POINT THAT IT WILL THEN OCCUR REGULARLY ALL THE WAY DOWN TO 35 MILES PER HOUR. WE HAVE EXPERIENCED THE DEATH WOBBLE LITERALLY MANY DOZENS OF TIMES OVER THE YEARS SINCE WE PURCHASED THIS VEHICLE. WE HAVE DONE AND REPLACED EVERYTHING THAT WE CAN THINK OF TO FIX THIS PROBLEM; SOME OF THEM MULTIPLE TIMES BUT NOTHING WORKS. THINGS WE HAVE DONE: NEW TIRES (MULTIPLE TIMES), NEW FRONT-END ALIGNMENT (MULTIPLE TIMES), NEW TRACK BAR BUSHING AND BALL JOINT (MULTIPLE TIMES), NEW TIE ROD ENDS (MULTIPLE TIMES), NEW CENTER LINK (MULTIPLE TIMES), NEW SHOCK ABSORBERS, NEW STEERING DAMPER, NEW UPPER AND LOWER BALL JOINTS, NEW U-JOINTS. NONE OF THIS HAS WORKED. THE DEATH WOBBLE IS SO VIOLENT THAT IT IS WREAKS HAVOC ON THE ENTIRE TRUCK INCLUDING THE NEWLY INSTA
DEATH WOBBLE IN MY TRUCK VIOLENTLY SHAKING AT HIGHWAY SPEEDS WITH NO WARNING
TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND SMELLED AN ELECTRICAL BURNING ODOR. IN ADDITION, AN UNKNOWN IDLE SYSTEM WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE WINDOW AND DOOR LOCKS FAILED TO FUNCTION. THE CONTACT WAS ABLE TO PARK IN A NEARBY PARKING LOT. THE VEHICLE WAS TAKEN TO LIBERTY BAY AUTO CENTER (LOCATED AT 20201 FRONT ST NE, POULSBO, WA 98370, (360) 697-4066) WHERE IT WAS DETERMINED THAT THERE WAS A SHORT IN THE BODY CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V128000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 72,000. *LN CONSUMER STATED THEY ARE UNABLE TO HONOR RECALL DUE TO MY VEHICLE NOT ON THEIR LIST OF AFFECTED.*JB
RADIO LIGHTING DISPLAY IS OUT ALONG WITH TRANSMISSION LIGHT DISPLAY IS OUT TO SHOW WHAT GEAR YOU ARE IN. 12 V PLUG HAS BEEN OUT SINCE I OWNED IT IN 2014.
MY SUPER DUTY IS DOING A DEATH WOBBLE WHICH IS VIOLENT SHAKING IN THE TRUCK IT ONLY HAPPENS ON THE HIGHWAY AND THERE IS NO WARNING TO WHEN IT HAPPENS AND DOESN'T HAPPEN ALL THE TIME MY FRIEND HAS 90 OF THOSE TRUCKS AND MORE THAN HALF OF HIS ARE DOING IT FORD REPLACED EVERYTHING IN THE FRONT END AND HE DROVE 5 MILES AND IT STARTED TO DO IT AGAIN FORD HAS NO IDEA HOW TO FIX THE PROBLEM AND IT'S HAPPENING TO THE WHOLE LINE OF SUPER DUTYS I HAVE ALMOST KILLED MYSELF AND OTHER PEOPLE BECAUSE OF THIS PROBLEM I DON'T KNOW WHAT ELSE TO DO FORD IS GOING TO TAKE IT IN AND SEE WHAT THEY FIND BUT I AM NOT CONFIDENT THAT THEY WILL BE ABLE TO FIX IT MY TRUCK IS STOCK WITH 68K MILEAGE 2ND OWNER EVERY SERVICE HAS BEEN DONE AT THE SAME DEALERSHIP THEY EITHER NEED TO DO A RECALL OR GIVE ME ANOTHER TRUCK BECAUSE I HAVE CALLED EVERYONE BEEN TO MULTIPLE DEALERSHIPS AND EACH ONE TOLD ME THAT IT WAS A DIFFERENT PROBLEM IN THE FRONT END THE TRUCK IS STILL UNDER WARRANTY THIS FIRST STARTED IN JUNE AND HAS HAPPENED EVERY TIME I GET ON THE HIGHWAY AT LEAST ONCE SO I STOPPED DRIVING ON THE HIGHWAY BECAUSE SOMEONE IS GOING TO GET KILLED AND BECAUSE FORD WON'T ACKNOWLEDGE THAT THERE IS A PROBLEM THE WARRANTY WON'T COVER IT IF YOU SEND ME A WAY TO SEND YOU A VIDEO OF THIS I WILL FORD HEADQUARTERS IS GOING TO TRY AND GET THIS FIXED OR POSSIBLY BUY BACK THE TRUCK BUT IT IS PAID FOR AND I DON'T WANT A TRUCK PAYMENT SO I WOULD ONLY ACCEPT SOMETHING LIKE A NEW TRUCK OR MORE THAN WHAT IT IS WORTH WHICH IS 40000
THE WELL KNOWN ISSUE CALLED "DEATH WOBBLE". THIS IS DOCUMENTED ISSUE WITH THE FORD F-SERIES TRUCKS WHERE THE TRUCK VIOLENTLY WOBBLES OUT OF CONTROL WHEN DRIVING APPROXIMATELY 55MPH. FORD DENIES THIS IS AN ISSUE, YET YOU CAN FIND EVIDENCE OF THIS ISSUE ALL OVER THE FORD TRUCK FORUMS. WITH MY TRUCK, THIS ISSUE IS BECOMING MORE FREQUENT. WHEN IT OCCURS, I HAVE TO PULL OFF TO THE SHOULDER AND SLOW DOWN TO APPROXIMATELY 15MPH BEFORE IT STOPS. I HAVE REPLACED THE SHOCKS, TIE ROD ENDS, TRACK BAR, TRACK BAR BALL JOINT, ROTATED TIRES, ALIGNMENT, AND IT IS STILL OCCURRING. THE ONLY THING LEFT TO REPLACE ARE THE BALL JOINTS THEN PRETTY MUCH THE ENTIRE FRONT END SUSPENSION WILL HAVE BEEN REBUILT AT A COST OF A COUPLE THOUSAND DOLLARS. THIS IS A SIGNIFICANT SAFETY ISSUE AND CAN EASILY CAUSE AN ACCIDENT, ESPECIALLY WHEN IN CONSTRUCTION ZONES ON THE HIGHWAY. FROM WHAT I'VE READ, THIS HAS ALREADY CAUSED ACCIDENTS IN CERTAIN CASES AND IS DUE TO A POOR DESIGN OF THESE TRUCKS. FORD NEEDS TO ADDRESS THIS AND THE NHTSA SHOULD FORCE FORD TO ISSUE A RECALL TO CORRECT THE PROBLEM.
I WAS DRIVIING ON THE HIGHWAY 65MPH AN THE TRUCK STARTED THE DEATH WOBBLE IT WAS OUT OF CONTROL. THINGS ON THE BACK SEAT LANDED ON THE FLOOR DUE TO THE UNCONTROLABLE SHAKING OF THE TRUCK. I HAD TO SLOW DOWN WHICH I ALMOST CAUSED AN ACCIDENT. THIS IS A SCARY AN UNSAFE ISSUE.. IT HAS HAPPENED QUITE A BIT AN IS GOING TO CAUSE SOMEONE TO GET SERIOUSLY HURT OR EVEN DIE. SOMETHING HAS GOT TO BE DONE. FORD HAS GOT TO RECOGNIZE THEY HAVE A BIG ISSUE HERE AN DO SOMETHING ABOUT IT. I HAVE TO KEEP THE SPEED DOWN AN EVEN THEN ITS STILL AN ISSUE. I AM SCARED TO DRIVE THE TRUCK ITS THAT BAD IN ONE INSTANCE I THOUGHT I WAS GONNA DIE I COULDNT GET IT TO STOP FINALLY WAS ABLE TO GET OVER TO THE BREAKDOWN LANE AN STOP I WAS SHAKING AN SCARED TO DEATH. I HAVE NOT BEEN TO THE DEALERSHIP DUE TO DUEING MY RESEARCH AN FINDIN OUT IT WAS THE DEATH WOBBLE AN THERE IS NO FIX FOR IT. PLEASE THERE HAS GOT TO BE SOMETHING YOU CAN DO TO HELP I WOULD APPRECIATE IT. THANK-YOU
DRIVING ABOUT 60 MPH ON NEW HIGHWAY, STEERING WHEEL STARTED ROCKING VIOLENTLY JUST ABOUT LOST CONTROL, STEERING WHEEL WHIPPED SO HARD THE SPOKE ON THE STEERING WHEEL HIT AND HURT MY THUMB. TOOK TRUCK TO DEALER WHO FOUND EVERYTHING WITHIN FORD ACCEPTABLE SPECIFICATIONS. DEALER SAID WEAR WAS FOUND RECOMMENDED REPLACING ALL MOVING PARTS IN FRONT SUSPENSION PLUS NEW SHOCKS AND TIRES. $4000.00
DEATH WOBBLE, I HAVE REPLACED EVERY SINGLE PARTS THAT MOVES ON THE FRONT OF THE TRUCK AND AT 60 MPH TURNING SLIGHTLY LEFT AND HIT ANY KIND OF BUMP IN THE ROAD AND STEERING OSCILLATING LEFT AND RIGHT AND ONLY WAY TO STOP IS TO BRAKE HARD DOWN TO 25 MPH, FORD UNWILLING TO HELP. TRUCK HAS BEEN IN THE SHOP 5 TIMES FOR 3 DAYS EACH TIME, AT A TOTAL COST OF $3800. IT STARTED JUNE 20TH 2018 AND IS STILL ACTING UP AS OF TODAY 13 MONTHS LATER. TRUCK IS 100% FACTORY.
MY WIFE AND I WERE DRIVING ON I 70 WEST OF DENVER HEADING TOWARDS SILT COLORADO. WE WERE COMING DOWN A HILL THAT HAD A BRIDGE AND A TURN AT THE BOTTOM. AS SOON AS WE HIT THE APPROACH TO THE BRIDGE OUR TRUCK START WHAT I CALL A "DEATH WOBBLE" AS THIS PORTION OF THE ROCKIES IS VERY STEEP WITH NARROW CORNERS I WAS FACED WITH A STRUGGLE FOR LIFE IN MY OPINION. WE HAD BRAND NEW TIRES ON IT AND A FRESH ALIGNMENT. THE TRUCK SHOOK VIOLENTLY AND I WAS AFRAID FOR OUR LIVES. WE PROMPTLY TOOK THE TRUCK TO OUR DEALERSHIP (COLUMBINE FORD) EXPLAINED THE SITUATION AND THEY GAVE US A LOANER. WHEN WE GOT THE TRUCK BACK I TOOK IT FOR A TEST DRIVE ONLY TO FIND OUT THAT THE PROBLEM STILL EXISTED. I STILL HAVE THE EXACT SAME PROBLEM!! I HAVE BEEN A FORD MAN MY WHOLE LIFEBOAT I CANNOT CONTINUE TO BE A LOYAL CUSTOMER WHEN THEY DISREGARD THE PROBLEM WITH FAKE FIXES!!! MY WIFE AND GRANDCHILDREN ARE FAR TOO IMPORTANT TO ME TO ALLOW THIS TO GO ON WITHOUT FORD ADDRESSING THE SITUATION!!
TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING 60 MPH, THE VEHICLE WOBBLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FX CAPRARA CHRYSLER DODGE JEEP RAM WATERTOWN (18476 US-11, WATERTOWN, NY 13601, (315)-788-7400) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR A SECOND DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS APPROXIMATELY 42,656.
AT SPEEDS OF 55 TO 60MPH, MOSTLY WHEN HITTING SOME KIND OF BUMP OR DIP IN THE ROAD THE TRUCK STEERING WHEEL GOES OUT OF CONTROL SHAKING BACK AND FORTH, ALONG WITH THE ENTIRE FRONT OF THE TRUCK. I HAVE TO SLAM ON THE BRAKES AND IT DOES NOT STOP UNTILL THE TRUCK IS ALMOST COMPLETELY STOPPED. IS BEEN IN AND OUT OF AUTOMOTIVE SHOPS WITH THE PROBLEM STILL REMAINING. WHEN LOOKING IT UP ONLINE (THE WORLD WIDE WEB) THIS IS DEFINITELY A VERY COMMON FORD ISSUE AND NOT JUST INDIVIDUAL TRUCKS. THE SHAKING IS SO VIOLENT YOU CAN BARELY KEEP IT IN CONTROL AND WAITING FOR SOMETHING TO BREAK. I CAN'T BELIEVE THIS IS NOT A SAFETY RECALL ISSUE.
THE VEHICLE WA IN MOTION, RAN OFF THE SIDE OF THE ROAD , CLIPPED A FEW TREES, LANDED IN A POND. FORCE OF IMPACT HITTING WATER CRACKED WINDSHIELD. PASSENGER SIDE OF TRUCK WAS MAULED.TRUCK WAS TOTALED.... AIR BAGS DID NOT DEPLOY, HAD THERE BEEN A PASSENGER, IN ALL LIKELY HOOD WOULD HAVE BEEN DEAD.
TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST POWER. THE SERVICE ADVISORY INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE; HOWEVER, THE ENGINE FAILED TO CRANK AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,102.
WHILE DRIVINGMY FORD F350 CREW CAB LONGBED DIESEL 4X4 AT 70 MPH ON INTERSTATE 10, A 4 LANE HWY IN EACH DIRECTION, THE TRUCK LOST ALL ENGINE POWER AND POWER ASSIST TO THE BRAKES AND POWER STEERING. LUCKILY THE TRAFFIC WAS LIGHT AND I WAS ABLE TO MANEUVER THE OFF THE HWY WITHOUT COMING IN CONTACT WITH ANOTHER VEHICLE. THE TRUCK WAS TOWED TO A FORD DEALERSHIP AND IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP CAME APART AND PUT METAL SHAVING EVERYWHERE THROUGHOUT THE FUEL SYSTEM. FORD RECOMMENDED REPLACING ALL OF THE HIGH PRESSURE SYSTEM THIS INCLUDED ALL NEW FUEL INJECTORS. THIS REPAIR COST $9,000.. A SEARCH OF THE INTERNET REVEALED THAT THIS IS A KNOWN FAILURE. I HAD AN INDEPENDENT LAB TEST THE FUEL. THERE WERE NO CONTAMINANTS IN THE FUEL EXCEPT THE METAL SHAVING FROM THE PUMP. ( THE FORD FUEL SYSTEM RECIRCULATES THE EXCESS FUEL BACK TO THE TANK) THE TRUCK HAS 115000 MILES. I HAD THE FORD MAINTENANCE AGREEMENT WITH THE 5000 MILE SERVICES OPTION. FORD HAS PROVIDED ALL OF THE SERVICE INCLUDING THE ONES AFTER THE MAINTENANCE AGREEMENT ENDED. THIS IS A VERY EXPENSIVE REPAIR TO UNDERTAKE ON A 7 YEAR OLD VEHICLE. ENGINEERING CHANGES COULD HAVE PREVENTED THE EXTENT OF THE DAMAGE. A POST PUMP FILTER OR SCREEN WOULD HAVE PREVENTED THE REST OF THE HIGH PRESSURE SYSTEM FROM NEEDING REPLACEMENT. AN ADVISORY ABOUT THE POTENTIAL PUMP FAILURE AND REPLACING THE PUMP BEFORE FAILURE WOULD HAVE COSTED LESS THAN $2000. HAD I BEEN TOWING NEAR FULL GCWR, 21,000 LBS AND COME UP ON LOS ANGELES ST
PICKUP WITH JUST UNDER 50,000 MILES HAS NOW HAD A "FAILED" OIL COOLER. WE TAKE IMMACULATE CARE OF OUR VEHICLES. I WOULD LIKE TO KNOW HOW MANY OTHER 2011 FORD F-350 SUPER DUTY DIESELS HAVE HAD AN ISSUE WITH A FAILED OIL COOLER AS SUCH LOW MILES. NO WARNING LIGHTS CAME ON - IT WAS "FOUND" DURING A ROUTINE OIL CHANGE (THAT THERE WAS OIL IN THE COOLANT BAY). THIS IS A HUGE REPAIR COST FOR A VEHICLE THAT HAS LOW MILES.
OUR TRUCK LOST ALL POWER AND QUIT RUNNING WHILE WE WERE TRAVELING ON US50 AT APPROX. 55 MPH WE WERE TOWING OUR 37FT FIFTH WHEEL AT THE TIME. IT WAS 100+ DEGREES AND WE HAD TO WAIT FOR OVER 3 HOUR FOR ROAD ASSISTANCE TO ARRIVE. OUR TRUCK IS A 2011 WITH ONLY 42,215 MILES ON IT. FORD DOESN'T KNOW EXACTLY WHAT CAUSED THIS TO HAPPEN, BUT NEEDED TO REPLACE "DPF" PRESSURE SENSOR & FILTER AND ALL EGT SENSORS. THIS WAS VERY DANGEROUS FOR US. OUR TRUCK GAVE NO WARNING AND OUR TRUCK HAS BEEN MAINTAINED FOR ALL ROUTINE SERVICES AND RECALLS, NO ASSISTANCE OFFER FROM FACTORY. WE PURCHASED THIS TRUCK BECAUSE FORD STATED THAT THIS DIESEL ENGINE WAS RELIABLE AND DEPENDABLE. I QUESTION HOW SOMETHING LIKE THIS COULD HAPPEN WITH ABSOLUTELY NO WARNING. THANK GOODNESS WE ARE ALL SAFE. MY HUSBAND, ME AND OUR DOG. TRUCK HAS BEEN REPAIRED $$$ BIG DOLLARS TO REPAIR. FORD NEEDS TO MAKE A RECALL ON THIS ITEM, STEP UP THIS IS A SAFETY ISSUE.
DEATH WOBBLE,HAS BEEN TO DEALER SEVERAL TIMES. SAID IT WAS THE TIRES CUPPING LESS THAN 20,000 MILES NEW TIRES DID NOT HELP, THEY ALIGNED IT AND SAID THEY ROTATED TIRES. NOW IT IS BACK, 40,600 MILES, JUST AS BAD A EVER. THEY KNOW THE PROBLEM AND REFUSE TO REPAIR AS THERE IS NO SAFETY RECALL. GUESS IT WILL TAKE A FEW DEATHS TO GET SOME HELP OR A HIGH NAMED POLITICAL/SPORT/RICH FIGURE, FOR ANY HELP. YES FOR US TO SPEND $1500 BUCKS THERE MAY BE SOME RELIEF. WHY SHOULD WE NEED TO PAY FOR SOMETHING THEY KNOW HOW TO REPAIR. IT IS THE SAME PROBLEM ASSOCIATED TO THE 1967/68 FORD BRONCO. WE HAD ONE AT THE ALBERTVILLE DEALER WHEN AS A YOUNG MAN ALMOST LOST MY LIFE DRIVING IT AS I WENT ACROSS THE MEDIAN AND 2 LANES OF TRAFFIC WHEN I WORKED THERE IN SERVICE. SPEED 45 TO 70 MPH ON ANY ROAD SURFACE AT ANY TIME IT WANTS TO ACT UP, ONLY WAY TO STOP IS SLOW DOWN SEVERAL TIMES TILL IS STOPS HOPE IT WILL NOT COME BACK. THIS IS VERRRRRY IN-NERVING WHEN PULLING OUR 2014 REDWOOD 42' RV WITH A COMBINED WEIGHT OF 24,600 POUNDS. HOW MANY KIDS< CHILDREN<ADULTS CAN I KILL SHOULD THIS CAUSE THE STEERING GEAR BOX TO BUST, AS IT DID ON THE BRONCO??
2011 FORD F-350. CONSUMER WRITES IN REGARDS TO DIESEL ENGINE FAILURE - SERVICE BULLETIN REFERS TO VEHICLE MISFIRE/ RUNS ROUGH DUE TO A BROKEN INJECTOR HOLD DOWN CLAMP. *SMD ..UPDATED 09/07/17*BF THE CONSUMER STATED WHILE DRIVING THE ENGINE SUDDENLY LOST POWER AND STOPPED. THE ENGINE WOULD NOT RESTART OR IDLE. THE CONSUMER ADVISES THE FAILURE SHOULD BE A RECALL.. *JS UPDATED 9/5/18*JB
WHEN TRAVELING AT HIGHWAY SPEEDS WHILE TURNING SLIGHTLY LEFT AND HITTING ANY MODERATE BUMP IN THE ROAD THE TRUCK SHIMMYS VIOLENTLY AND DOES NOT STOP UNTIL SPEED IS REDUCED TO UNDER 20 MPH. WHILE THE SHIMMY IS OCCURRING STEERING CONTROL BECOMES NEARLY IMPOSSIBLE. THERE SEEMS TO BE AN UN-DAMPENED OSCILLATION OR SEVERE VIBRATION OF THE FRONT WHEELS. NOT SURE WHAT THE CAUSE IS. I'VE HAD THE FRONT END LOOKED AT AND BEEN TOLD EVERYTHING LOOKS TIGHT AND THE TIRE PRESSURE IS EVEN AND CORRECT. I HAVE ALSO PERSONALLY LIFTED THE TRUCK AND INSPECTED ALL THE STEERING COMPONENTS AND DO NOT SEE OBVIOUS PLAY IN ANY OF THE BALL JOINTS, TIE-ROD ENDS, SWAY BAR ETC. THE TRUCK ALSO HAS HAD NEW SHOCKS WITHIN THE PAST 200 MILES AND THAT DID NOT HELP. THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND IS REPEATABLE GIVEN THE RIGHT CONDITIONS. I HAD PURCHASED THIS TRUCK APRIL 2016 AND DURING THE TEST DRIVE I COMPLAINED OF A VIBRATION. THE SERVICE PEOPLE TOOK NEARLY A MONTH TO FIGURE OUT A CAUSE. WHAT THE DID HELPED, BUT THE VIBRATION NEVER TRULY WENT AWAY. THIS SLIGHT STEADY VIBRATION SEEMS TO BE RELATED TO THE SEVER VIBRATION BECAUSE IT IS OF EXACTLY THE SAME FREQUENCY AND SPEEDS, JUST UNDER NORMAL CIRCUMSTANCES THE TRUCK IS VERY CONTROLLABLE.
CONTINENTAL CONTITRAC TR M+S LT275/70R18 125/122S LOAD RANGE E TIRES. TIRE SPLIT ACROSS TREAD APPROX. 10 INCHES WHILE DRIVING, NOT UNDER LOAD AND NOT TOWING. TIRES HAVE LESS THAN 11,000 MILES ON THEM.
AT ANY FREEWAY SPEED IF YOU HIT A POT HOLE OR A SEAM IN THE ROAD ON A TURN, THE TRUCK WILL SHAKE VIOLENTLY UNTIL YOU COME TO A STOP. WE HAVE HAD FORD LOOK AT THIS A NUMBER OF TIMES WITH NOT SUCCESS IN GETTING A SOLUTION. THE TRUCK IS NOT SAFE AND IT HAS HAPPENED TO MULTIPLE DRIVERS OF THIS TRUCK.
THIS 2011 FORD 350 DIESEL HAD A CATASTROPHIC ENGINE FAILURE ON JANUARY 26,2016 WHILE DRIVING DOWN NC HIGHWAY 113 PULLING A HAY TRAILER. THE MILEAGE WAS 136,539 , THE VEHICLE WAS WELL MAINTAINED, AND THE ENGINE SUDDENLY STOPPED RUNNING WITH OIL BLOWING OUT OF THE FRONT BASE OF THE ENGINE. I BOUGHT THE ABOVE FORD 350 ON FEBRUARY 13, 2014 FROM NOSTALGIC MOTOR CARS IN AMHERST, VA. THE TRUCK WAS EXTREMELY CLEAN, WELL MAINTAINED, AND HAD 112,156 MILES. THE TRUCK RAN WELL FOR ALMOST ONE YEAR UNTIL 136,539 MILES. ON JANUARY 26, 2016 THERE WAS A CATASTROPHIC ENGINE FAILURE. THE ENGINE LOCKED AS WE WERE TRAVELED ON HIGHWAY 113 HERE IN ALLEGHANY COUNTY, NC. NO WARNING LIGHTS WHATSOEVER WERE DISPLAYED. THERE WAS A SUDDEN LOSS OF POWER AND OIL WAS SPEWING FROM THE FRONT OF THE ENGINE. WE IMMEDIATELY STOPPED THE VEHICLE ON THE SIDE OF THE ROAD. BILL'S GARAGE OF WEST JEFFERSON, NC CHARGED $100 TO HAUL THE TRUCK TO BLUE RIDGE TRUCK AND EQUIPMENT. KELLY JOE BARKER, AN EXPERIENCED DIESEL MECHANIC AND OWNER OF BLUE RIDGE TRUCK EXAMINED THE TRUCK AND FOUND THE CRANKSHAFT WAS LOCKED UP. FRONT SEALS AND BEARING FROM AROUND CRANK SHAFT HAD SPEWED OIL. IN HIS OPINION, AN INTERNAL ENGINE COMPONENT HAD BROKEN AND THE ENGINE SEIZED. WE ORDERED A NEW FORD ENGINE FROM PIEDMONT TRUCK CENTER IN GREENSBORO, N C . IT TOOK 6 WEEKS TO ARRIVE. THE COST OF THE REPAIR IS EXCESS OF $16,000.00. WHILE THE ENGINE WAS REMOVED, WE HAD KELLY JOE DO ANY AND ALL MAINTENANCE AND REPAIRS AS REFLECTED ON THE BILL. THE ORIGIN
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT NOTICED THAT THE REAR OF THE OEM TRAILER HITCH HAD PREMATURE CRACKS NEAR THE WELDING. THE CONTACT REPLACED THE OEM TRAILER HITCH WITH A NEW HITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE LABEL THAT INDICATED THE TOWING CAPACITY MAY BE INCORRECT. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
WHEN TRAVELING USUALLY AT HIGHWAY SPEEDS AND I COME TO A DIFFERENCE IN SURFACES A SLIGHT DIFFERENCE IN THE ROAD SAY GOING OVER AN OVERPASS, THE STEARING WHEEL SHAKES VIOLENTLY. ON YOU TUBE THERE ARE HUNDREDS OF VIDEOS ABOUT THIS PROBLEM. ITS VERY DANGEROUS, I LEFT THE DEALERSHIP TODAY AND AFTER SPENDING $1,300 TO REPAIR THE PROBLEM I CAN ONLY ASSUME THAT THIS WILL BE A YEAR OR TWO FIX AS THE SAME PARTS WILL FAIL AGAIN. FORD SHOULD SOLVE THIS PROBLEM.
STARTED THE TRUCK AND WAS RUNNING ODD. DECIDED TO START DRIVING TO SEE IF THE PROBLEM WOULD WORK IT SELF OUT AND STARTED TO SMELL LOTS OF DIESEL FUEL. PULLED OVER AND FUEL WAS EVERYWHERE UNDER THE HOOD AND ON THE GROUND AND ALSO A VERY STRONG DIESEL SMELL INSIDE THE CAB. HAD IT TOWED TO THE DEAL AND TURNS OUT THAT A FUEL INJECTOR CLAMP FAILED. WE ALSO FOUND OUT FORD HAS ALREADY IDENTIFIED THESE PARTS AS DEFECTIVE, AND HAVE STARTED USING A NEW PART WITH A NEW PART NUMBER. THIS SHOULD BE A RECALL. THIS TRUCK ONLY HAS 61,000 MILES ON IT. THE FUEL IS ATOMIZED IN THE SPRAY FROM THE INJECTOR, THIS IS A SERIOUS SAFETY ISSUE THAT COULD HAVE RESULTED IN A FIRE, OR WORSE.
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS INCLUDED IN A RECALL INVOLVING THE SENSORS WITH THE EXHAUST SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER WHO SCHEDULED ANOTHER REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT FOUND THAT NHTSA ACTION NUMBER: RQ14005 (ELECTRICAL SYSTEM, ENGINE, AND ENGINE COOLING) DIRECTLY RELATED TO THE RECALLS RECEIVED AND INCLUDED THE VEHICLE'S YEAR, MAKE, MODEL, AND ENGINE REFERENCED IN THE INVESTIGATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
POWER FOLDING SIDE REAR VIEW MIRRORS WILL NOT HOLD THEIR POSITION SETTING CAUSING LACK OF ABILITY TO MONITOR TRAFFIC ON BOTH SIDES OF THE VEHICLE WHEN VEHICLE IS IN MOTION.
FUEL TANK COLLAPSED. HAD A 2011 F350 AND THE FUEL TANK COLLAPSED ON ITSELF THE TRUCK IS A SERVICE BODY, TOOK TO THE DEALER AND THEY SAID WE DAMAGED THE TANK AND TRIED TO COVER IT UP BY PUTTING A NEW SKID PLATE ON IT. NOT THE CASE THE TRUCK HAS NEVER LEFT THE PAVEMENT SO WHATEVER THEY RECOMMEND WE REPLACE IT SO WE DID, THIS IS A (STEEL TANK MIND YOU) THE NEXT DAY IT DID IT AGAIN SO WE TOOK TO DEALER AGAIN, THEY SAID THE VENT VALVE SOLENOID WAS PLUGGED SO THEY REPLACED THAT AND PUT A NEW TANK IN IT NEXT DAY IT DID IT AGAIN TOOK BACK TO DEALER SAT THERE FOR ALMOST SIX MONTHS AND THEY SAID THE ECM OR PCM WAS BAD, THEY WOULDN'T COVER ANYTHING IN PARTS SO FAR SO WE PAID FOR THAT TOO. GOT IT BACK RAN GREAT FOR SIX MONTHS AND NOW HAS THE SAME ISSUE. DON'T WANNA DUMP MORE MONEY INTO IT AS WE SPENT CLOSE TO 9,000 THE TIME AND THE DEALER WONT COVER IT AGAIN. SO HAS ANYONE ELSE HAD THIS ISSUE? THE DEALER SAYS ITS NEVER HAPPENED ANYWHERE TO ANYONE BEFORE.
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE FUEL INJECTOR CLAMP FRACTURED CAUSING A FUEL LEAK. THE VEHICLE WAS TOWED TO THE DEALER TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. UPDATED 05/06/16*LJ *JS
TL* THE CONTACT OWNS A 2011 FORD F-350. AFTER REFUELING THE VEHICLE AND DRIVING APPROXIMATELY 60 MPH WHILE HAULING A FIFTH WHEEL TRAILER, THE VEHICLE LOST POWER, STEERING AND BRAKING POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT WATER ENTERED THE DIESEL FUEL SYSTEM AND FURTHER DIAGNOSTIC TESTING WAS REQUIRED TO DETERMINE WHAT PARTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE WATER INTRUSION WARNING INDICATOR FAILED TO ILLUMINATE TO INDICATE THE FAILURE, THE WATER SEPARATOR SYSTEM FAILED, AND THE DIESEL FUEL FILTER FAILED TO KEEP ANY CONTAMINANTS OUT OF THE SYSTEM. THE DEALER DID NOT ADDRESS THE FACT THAT THE COMPONENTS FAILED. THE MANUFACTURER WAS NOTIFIED THE FAILURES. THE INSURANCE COMPANY WAS ALSO GOING TO INVESTIGATE THE FUEL STATION THE CONTACT RE-FUELED FROM AND THE INTERNAL FAILURE TO THE DIESEL FUEL SYSTEM. THE CONTACT WAS WAITING TO DETERMINE THE REMEDY TO REPAIR THE VEHICLE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 1/15/16 *CN UPDATED 4/24/18*JB VIN AND FAILURE MILEAGE AVAILABLE UPDATED 5/17/18*JB
PURCHASED VEHICLE. DROVE 63 MILES TOWARDS HOME THEN CHECK ENGINE LITE ILLUMINATED. DROVE TO A CLOSE FORD DEALER AND DIAGNOSED AS AN EGT SENSOR FAILURE. I WAS TOLD HAD I DRIVEN FURTHER THE ENGINE WOULD HAVE BEEN DISABLED AND I WOULD HAVE STALLED ON THE ROAD.
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE.
WHILE TRAVELING NORTH BOUND ON THE MAINE TURNPIKE AT MM 34 I EXPERIENCED A LOSS OF POWER. I WAS IN THE LEFT LANE WITH HEAVY TRAFFIC. I MADE MY WAY SAFELY TO THE RIGHT HAND BREAKDOWN LANE. I NOTICED WHITE SMOKE COMING FROM UNDER THE HOOD. I HEARD A POPPING SOUND. AFTER I STOPPED, THE ENGINE WAS STILL RUNNING, BUT SMOKE WAS COMING FROM UNDER THE HOOD AND STARTING TO ENTER THE CAB ON THE RIGHT SIDE. I SHUT THE ENGINE OFF AND BUT ON MY EMERGENCY FLASHERS. TRAFFIC WAS VERY HEAVY. I EXITED THE CAB AND LOOKED UNDER THE HOOD. THERE WAS NO FIRE, BUT I COULD SMELL DIESEL FUEL. THE TRUCK HAS THE 6.7 LITER FORD DIESEL. I NOTICED FUEL LEAKING ONTO THE FRAME ON THE RIGHT SIDE BEHIND THE FRONT TIRE. I CALLED FORD ROADSIDE ASSISTANCE AND WAS TOWED TO THE FORD DEALER IN PORTSMOUTH, NH WHERE I BOUGHT THE TRUCK. WHEN I GOT HOME I DID SOME RESEARCH ONLINE AND FOUND OUT THE HOLD DOWN CLAMP FOR THE FUEL INJECTORS HAD BEEN REPLACED BY A NEW PART NUMBER. THESE CRACK AND CAN ALLOW THE INJECTOR TO BLOW OUT OF THE CYLINDER HEAD. THEY SPRAY FUEL IN THE ENGINE COMPARTMENT AFTER EXITING THE HEAD. FORD HAS ISSUED A TSB 12-3-4 ON THE MATTER. OTHERS HAVE EXPERIENCED THIS PROBLEM. WHY HAS THIS NOT BEEN RECALLED IS BEYOND ME.I WAS SURPRISED I DID NOT HAVE A FIRE! FORD WILL ONLY REPLACE THE AFFECTED PART, NOT ALL 8. I HAVE OPENED A CASE WITH FORD TO HAVE ALL 8 REPLACED. AT THIS POINT IN TIME THE PART IS BACK ORDERED. THE DEALER DID LOCATE 1 AND WILL BE INSTALLING IT TOMORROW. I ASSUME THIS IS A REDESIGNED PART.
TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE EGT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 167,580.
THE REAR DRIVER SIDE DUALLY WHEEL CAME LOOSE CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. THIS IS THE SECOND INCIDENT IN SIX WEEKS WITH IDENTICAL FORD MODEL TRUCKS THAT WE OWN AND USE EVERYDAY. THE FIRST INCIDENT TWO WEEKS PRIOR THE WHEEL FELL COMPLETELY OFF THE TRUCK CAUSING THE TRUCK TO VEER OUT OF CONTROL ACROSS A FOUR LANE HIGHWAY. THIS MODEL FORD TRUCK IS VERY DANGEROUS!!!! *TR
TRUCK CUT OFF .THE EGT EXHAUST SENSOR KEEP GOING OUT. THIS IS THE FOUR TIME THE SENSOR HAVE GONE OUT .NOW THE AC IS OUT AT 51000. MILES I BUY A NEW FORD F350 ABOUT EVER TWO TO FIVE YEARS I HAVE A LOT OF PROBLEN WITH THIS 2011 F350 MY NEXT TRUCK MAY NOT BE A FORD. *JS
2011 F350 WITH 6.7L DIESEL. TRAVELING AT 60 MPH AND LIGHT COMES ON TO SLOW DOWN. I APPROACH INTERSECTION AT 4 LANE AND ENGINE SHUTS OFF IN MIDDLE OF INTERSECTION AND WILL NOT RESTART. MY MECHANIC FOUND A FAULTY EGT EXHAUST TEMPERATURE SENSOR AND I READ IN MANUAL THAT TRUCK IS SUBSEQUENTLY PROGRAMMED TO SHUT OFF BELOW 3 MPH IF OVERHEATED CONDITION EXISTS. THE AUTOMATIC SHUT OFF IS A DANGEROUS FEATURE, AS IN MY CASE STRANDED ME IN THE MIDDLE OF AN INTERSECTION. HAD THIS HAPPENED WHEN I WAS ON THE INTERSTATE IT WOULD HAVE CAUSED A COLLISION. I INFORMED FORD OF THIS INCIDENT AND THERE ONLY RESPONSE WAS TO TAKE IT TO THE DEALER. *TR
TL*THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THERE WAS A LOSS OF ACCELERATION POWER. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DATA TRANSFORMATION SERVICE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,805. DJR
I NOTICED THAT MY TRUCK WOULD SHIFT HARD WHEN I STARTED IT IN THE MORNING AT AROUND 24000 MILES. TOOK THE TRUCK TO FORD UNDER WARRANTY AND THEY TOLD ME THAT THEY COULD NOT DO ANYTHING THAT IT WAS THE NEW SIX SPEED. NOW I HAVE BEEN SMELLING FUEL SO I TOOK IT TO FORD AND THEY TOLD ME THAT IT WAS MORE THAN LIKELY A VARMINT CHEWED THE LINE AND THAT I WAS OVER MONTHS ON MY 2011 MODEL TRUCK BUT NOT MILES, COULD NOT HELP ME EVEN THOUGH IT IS A FIRE HAZARD. I DECIDED TO SEE WHAT I COULD FIND AND FOUND THAT IT WAS LEAKING AROUND THE FUEL SENDING UNIT FROM A POSSIBLE FUEL LINE SEAL, STILL HAVE NOT FIXED BECAUSE YOU HAVE TO BUY ALL NEW LINES AND REPLACE AT A LARGE COST. TOLD FORD THINKING I WOULD RECEIVE SOME HELP SINCE IT IS LESS THAN 36000 MILES AND THEIR MECHANIC SAID THAT IS THE SHIFT PROBLEM IN THE MORNING WHICH WAS UNDER WARRANTY WHEN REPORTED AND STILL GOT SHOT DOWN. MY BABY TO FIX AT MY COST. I HAVE OWNED NOTHING BUT FORDS MY ENTIRE LIFE AND NOW CONSIDERING GMC. *TR
TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING . THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FUEL TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
STOPPED AT BP GAS STATION IN POCAHANTAS, IL FOR DIESEL. PUMP HANDLE AND BUTTON WERE GREEN. APPARENTLY WAS 85 OCTANE GASOLINE. DROVE APPROXIMATELY 7 MILES EAST ON I-70 WHEN UNLEADED FUEL HIT THE FUEL INJECTORS AND LOST POWER WHILE HAULING A 3,300 LB CAMPER AND 21' FIBERGLASS BOAT WITH TANDEM AXLE WHILE IN THE #2 (HIGH-SPEED) LANE ATTEMPTING TO PASS A SLOWER VEHICLE AT APPROXIMATELY 70 MPH. LOST ALL POWER, CHECK ENGINE LIGHT CAME ON AND SIGNALED IMMEDIATELY FOR RIGHT TURN, AND PULLED TO THE SIDE OF THE HIGHWAY. CALLED THREE FORD DEALERSHIPS IN THE LOCAL AREA AND TWO SAID THEY COULDN'T EVEN LOOK AT IT FOR A WEEK. PAID ADDITIONAL TOWING TO HAVE IT TOWED TO SCHMIDT FORD, SALEM, IL AND IT SAT UNTIL MONDAY BEFORE I WAS CALLED AND TOLD IT WOULD COST ME $8,500 ESTIMATE TO REPLACE THE ENTIRE FUEL SYSTEM (INJECTORS, FUEL RAILS, HIGH AND LOW PRESSURE PUMP, TANK, AND FUEL FILTER). SERVICE REP TOLD ME IF I DIDN'T DO THE REPAIRS THEY WOULD HAVE TO NOTIFY FORD OF THE WARRANTY VIOLATION AGAINST FORD'S JOB-AID FOR THIS CONTINUED PROBLEM. I RESEARCHED THE ISSUE ON MULTIPLE FORUMS AND DISCOVERED THERE IS A DE-LAMINATION ISSUE OCCURRING WITH THE FUEL TANKS THAT IS CAUSING HIGH PRESSURE PUMP FAILURES. SINCE I DIDN'T DRIVE IT FOR A PROLONGED PERIOD I INSTRUCTED THE SERVICE TECH TO DRAIN THE ENTIRE SYSTEM INCLUDING THE RETURN LINE, TO WHICH THEY TOLD ME THAT WOULD REQUIRE DROPPING THE TANK, AND I TOLD THEM TO DROP THE TANK, EMPTY IT OF ALL CONTENTS, INSPECT FOR DELAMINATION, CHANGE THE FUEL FILTER,
THIS DIESEL TRUCK WAS BEING DRIVEN AT 20 MPH WHEN WITHOUT ANY WARNING, THE ENGINE SHUT OFF RESULTING IN LOSS OF ALL POWER STEERING AND BRAKES. WOULD NOT RESTART. TOWED TO DEALER SERVICE. DEALER DIAGNOSED LACK OF FUEL PRESSURE AND THEY OBSERVED METAL SHAVINGS IN THE LOWER FILTER INDICATING THE HPFP WAS DISINTEGRATING. DEALER SUBMITTED PICTURES OF THE FLOW CONTROL VALVE TO FORD WARRANTY PRIOR APPROVAL PER SERVICE MANUAL DIRECTIONS. DEALER OBSERVATION WAS THAT THEY OBSERVED NO SIGNIFICANT WATER OR DEBRIS CONTAMINATION IN THE FUEL FILTER. PRIOR APPROVAL RESPONSE WAS THAT THE PICTURES SUBMITTED WERE REPRESENTATIVE OF FUEL CONTAMINATION AND DENIED THE WARRANTY COVERAGE FOR THE REPAIR. NO WATER IN FUEL INDICATION WAS EVER SEEN BY OWNER. FILTERS MAINTAINED PER MAINTENANCE SCHEDULE. BILL FOR REPAIR IS ESTIMATED AT APPROX $11,000. TWO WEEKS PRIOR, THIS VEHICLE WAS TOWING A 14K LB 5TH WHEEL DOWN THE SANTIAM PASS IN OREGON. STEEP INCLINES, SHARP DROP OFFS, AND SNOW ON THE ROAD. A SUDDEN LOSS OF POWER WITHOUT WARNING WOULD VERY LIKELY HAVE RESULTED IN LOSS OF CONTROL OF THE VEHICLE, SEVERE BODILY INJURY, OR DEATH. IT APPEARS THE BOSCH CP4 FUEL PUMP WAS NOT DESIGNED TO OPERATE WITH THE 560 SCAR FUEL LUBRICITY OF US FUELS AND THAT FORD IS BLAMING PUMP FAILURES ON WATER CONTAMINATION BY OBSERVATION OF A CORROSION APPEARANCE ON ANOTHER COMPONENT. WARRANTY COVERAGE WAS DENIED WITHOUT ANY OBSERVATION OF THE FUEL PUMP ITSELF. NOTE THAT NO INDICATION THAT ANYTHING WAS WRONG WITH THE TRUCK WAS OBS
WHEN DRIVING ON A HIGHWAY AND HITTING A POT HOLE, THE FRONT END OF THE TRUCK SHAKES VIOLENTLY UNTIL THE SPEED OF THE TRUCK IS REDUCED TO ALMOST A STOP. THIS IS OBVIOUSLY DANGEROUS BECAUSE, NOT ONLY DO I LOOSE CONTROL TEMPORARILY, BUT THE CARS BEHIND ME CAN HIT ME. MANY PEOPLE ON LINE HAVE EXPRESSED THE SAME PROBLEM. *TR
THIS IS THE 3RD. TIME THAT A EGT SENSOR HAS FAILED ON MY FORD F-350 DIESEL TRUCK. THIS FIRST TIME WAS IN CALIFORNIA IN THE DESERT TRAVELING AT 70 MILES PER HOUR. THE TRUCK SHUT DOWN FOR NO REASON THAT I COULD SEE. I HAD A HORSE TRAILER WITH 5 HORSES ON BOARD AND THE TEMPERATURE OUTSIDE WAS 109 DEGREES IN THE DESERT. THE TRUCK WAS STILL UNDER WARRANTY AND FORD TOOK 4 HOURS TO COME AND RESCUE US. THE TRUCK AND TRAILER WAS TOWED TO THE DEALERSHIP WHERE THEY DISCOVERED EGT #10 HAD FAILED AND SHUT THE TRUCK DOWN TO PROTECT THE ENGINE. THE EGT SENSOR WAS REPLACED. THE SECOND TIME I HAD JUST LEFT THE DEALERSHIP AND THE TRUCK TURNED ITSELF OFF AGAIN 130 MILES AWAY FROM THE DEALERSHIP. FORD WAS CALLED AGAIN AND I WAS TOWED BACK TO THE SAME DEALERSHIP. THEY DISCOVERED THAT EGT SENSOR #11 HAD FAILED AND WAS REPLACED. GEE, ONLY 2 MORE SENSORS TO GO. NOW ON APRIL 10, 2014, EGT SENSOR #13 FAILED AND I ONLY STOPPED TO GET DIESEL FUEL. I PULLED OUT OF THE GAS STATION AND THE ENGINE JUST DIED IN DRIVE GEAR POSITION. THIS TIME THE DEALERSHIP CHARGED ME FOR THE SERVICE AND PART AND FAILED TO NOTIFY ME OF A RECALL ON THIS MATTER AND PART. WHEN PULLING MY HORSE TRAILER WITH PRIZED AND VALUED HORSES ON BOARD, I WOULD HATE TO CAUSE AND ACCIDENT OR HAVE AN 18 WHEELER REAR-END ME WHILE STOPPED IN THE LANE OF A MAJOR INTERSTATE HIGHWAY. I FIND IT SHAMEFUL THAT MY OWN FORD DEALERSHIP, OR FOR THAT MATTER FORD MOTOR COMPANY CAN TAKE MY $65,000 FOR A NEW PURCHASE TRUCK, BUT THEY CAN'T INFORM ME WHEN MY FA
2011 F350 4X4 DUAL REAR WHEEL LARIAT. EVERYONE CALLS IT THE "SUPER DUTY DEATH WOBBLE" FORD HAS NO PLANS TO FIX. STARTED AT 30K MILES, REPLACED ALL KNOWN WORN PARTS AND SUGGESTED PARTS LIKE EVERYONE ELSE - STILL DOING IT. YOUTUBE VIDEOS SHOW VIOLENT SHAKE TO THE POINT YOUR HEAD CAN SMACK THE SIDE WINDOWS. FRONT END ON HIGHWAY HITS SLIGHT BUMP LIKE ON OVER PASS SHAKES SO VIOLENTLY IT CAN BREAK THE FRONT END WHEEL TIRES AND EVERYTHING ELSE.. CHANGED TIRES, STABILIZER SHOCK, ALIGNMENTS. RECENTLY THIS PAST WEEK ON I75 IN OHIO IT HAPPENED 1/2 DOZEN TIMES @ 65 TO 70 MPH SHOOK SO HARD YOU CANNOT CONTROL LOCK THE BRAKES DOWN HARD TO 30 MPH JUST LIKE EVERYONE ELSE ON THE NET SAYS. NEARLY CAUSING WRECKS ON THE FREEWAY. HAPPENS WITHOUT WARNING. TOTALLY STOCK $55K TRUCK. DEALER SAYS NO TSB OR RECALL. BUT FORD DOES KNOW ABOUT IT AND SAYS IT "MAY HELP" TO CHECK STABILIZER SHOCK. EVERYONE HAS DONE THAT. GOOGLE SUPER DUTY DEATH WOBBLE IT AND SEE VIDEOS. MY FIRST EVER ONLINE COMPLAINT. THIS FORD TRUCK IS INSANELY DANGEROUS. AT DEALER NOW WITH NO SOLUTION. I DISCOVERED BY SWITCHING INTO 4WHD IT WILL STOP WHICH TELLS ME IT IS INTERNAL CONTROL ARM BUSHINGS BECAUSE 4WD WILL BIND THE FRONT END UP ENOUGH TO PRELOAD SUSPENSION. IT GOT ME HOME BUT THE WIFE WILL NEVER RIDE IN IT AGAIN! *TR
HIT A SLIGHT BUMP IN THE ROAD AND THE TRUCK STARTED TO SHAKE VIOLENTLY AND THE STEERING WHEEL HAD SEVERE SHAKING. HAD TO SLOW DOWN TO 30MPH BEFORE THE TRUCK QUITE SHAKING AND ALLOWED ME TO RETURN TO NORMAL SPEED. *TR
THE ENGINE LIGHT CAME ON TODAY IN MY 2011 F350 DIESEL . DEALER SAYS DEF PUMP ERROR CODE. DEALER SAYS NO PUMPS AVAILABLE UNTIL 03/15/2014. I THINK FORD SHOULD ISSUE A SERVICE BULLETIN. DEALER SAYS NO WARRANTY. DEALER STATES TRUCK WILL SHUT DOWN AT ANY TIME. THIS SHOULD BECOME A RECALL ISSUE WITH THE NHTSA. OWNERS OF THESE TRUCKS TOW TRAILERS FREQUENTLY WITH LENGTHS IN EXCESS OF 36'. HAVING A TOW VEHICLE SHUT DOWN IN TRAFFIC AT HIGHWAY SPEEDS IS EMINENTLY DANGEROUS AND WILL CAUSE FATALITIES REFER TO NHTSA CAMPAIGN NUMBER: 13V535000 ON SIMILAR VEHICLES. *TR
DRIVING AT 65 MPH ON IH-10 HOUSTON TX, HIT A BUMP IN THE ROAD AND TRUCK ENTERED INTO A DEATH WOBBLE, HAD TO VEER ACROSS 3 LANES AND A ON RAMP TO THE SHOULDER AND SLOW TO ABOUT 5 MPH BEFORE THE SHIMMY STOPPED. VERY SCARY ACTUALLY A LITTLE SCARED OF MY TRUCK NOW. WENT TO A FRONT END SHOP TODAY AND WAS TOLD I HAVE NO LOOSE PARTS AND THE STEERING STABILIZER WAS FINE. HE TOLD ME THE BALL JOINT ON THE TRACK BAR IS USUALLY WHAT IT IS AND ONLY FORD CAN FIX IT. THEY DID NOT CHARGE ME. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford F-350 → · Every F-350 year → · How the figures are calculated →