Page 3 of 3 · complaints 101–136 of 136

2011 Ford F-350 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Visibility › Defroster/Defogger/Hvac System
Filed Nov 19, 201359,000 milesWI

MY 2011 F-350 TRUCK'S HEATING SYSTEM SUDDENLY WOULD NOT SWITCH LOCATIONS. IT WAS STUCK ON DASHBOARD HEATING, AND WOULD NOT SWITCH TO THE FLOOR OR TO THE DEFROST. THE TRUCK IS 2 YEARS OLD. AT THE BEGINNING OF WINTER, DRIVING WITHOUT DEFROST IS RATHER HAZARDOUS AS IT IS DIFFICULT TO DEFROST THE WINDSHIELD. I HAD TO PAY TO GET IT FIXED, AND IT COST ME $1862.37. I FEEL THAT ANY VEHICLE'S HEATING SYSTEM OUGHT TO OPERATE WITHOUT ISSUES FOR A DECADE OR MORE, SO IT WAS RATHER FRUSTRATING TO HEAR THAT FORD WOULD NOT COVER IT ON MY 2 YEAR OLD VEHICLE. BESIDES THE COMMON SENSE FRUSTRATION FACTOR, IT COULD BE A SAFETY CONCERN IF IT IS A COMMON OCCURRENCE IN THAT PEOPLE MAY NOT BE ABLE TO DEFROST THE WINDSHIELD, WHICH COULD RESULT IN EXCESSIVE FROST BUILDUP IN NORTHERN CLIMATES, WHICH CAN BLOCK THE DRIVER'S VISION AND RESULT IN A CRASH. *TR

Power Train
Filed Oct 8, 201335,000 milesIN

TL* THE CONTACT OWNS A 2011 FORD F350. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE VEHICLE ROLLED AWAY IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Engine
Filed Sep 4, 201326,000 milesOK

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS MERGED OFF ROAD AND ENGINE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND WAS DIAGNOSED AS HAVING A FAULTY ENGINE EGT EXHAUST GAS TEMPERATURE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 26000.

Engine
Filed Jun 28, 2013148,000 milesAL

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT SHE NOTICED A LEAK FROM THE RADIATOR. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE RADIATOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 148,000.

Power Train
Filed May 29, 201336,285 milesOR

TO DATE THIS VEHICLE HAS BEEN IN 5 TIMES FOR EMISSION WORK. TROUBLE CODES INCLUDE, I DON'T HAVE THE PAPERWORK YET FOR ALL INCIDENTS, P207F, P20EE & P2200. PRIOR TO THIS IT WAS IN 1 TIME UNDER RECALL FOR AN EMISSIONS SYSTEM "FLASH." OUT OF SERVICE TIME HAS TO BE AROUND 3+ WEEKS AT (NOT BUSINESS DAYS) THIS POINT WITH ADDITIONAL TIME SITTING AT HOME WAITING FOR SHOP SPACE TO OPEN UP. THE POWERTRAIN ON THIS VEHICLE IS STOCK AND HAS NEVER BEEN MODIFIED. REPLACEMENT PARTS HAVE BEEN AT THE REGIONAL REPS DIRECTION AND NOT WHAT THE SERVICE TECH'S WANTED. MY FEELING IS THAT RELATIVELY INEXPENSIVE PARTS ARE BEING "THROWN" AT THIS WITH NO ATTEMPT TO FIX THE UNDERLYING PROBLEM. *TR

Fuel System, Gasoline
Filed May 28, 201345,413 milesID

THE 2011 FORD F350 SUPER DUTY (GAS, NOT DIESEL) HAS AN ISSUE THAT OCCURS DURING FUELING. THE VENTING THAT OCCURS DURING FUELING THAT ALLOWS FUEL TO FLOW FREELY INTO THE FUEL TANK IS NOT ADEQUATE. WITH THE 2011 F350, THE FUEL BUILDS IN THE PIPE LEADING FROM THE FUEL NOZZLE PORT TO THE TANK AND THEN CAUSES THE FUEL NOZZEL TO SHUT OFF PREMATURELY. ADDITIONALLY, THERE IS OFTEN AN EXCESSIVE AMOUNT OF FUEL THAT IS SPRAYED OUT OF THE FUEL NOZZLE PORT. *TR

Engine and Engine Cooling › Engine › Diesel
Filed May 13, 201391,817 milesTX

BROUGHT MY 2011 FORD F350 DIESEL TRUCK INTO CERTIFIED FORD DEALER TO HAVE OIL CHANGE CAME BACK WITH A TICKING NOISE, BROUGHT THE TRUCK BACK TO DEALER AND THEY STATED THAT THIS NOISE HAPPENS TO THE 6.7 DIESEL ENGINES AFTER A OIL CHANGE.. I HAVE BOUGHT MY TRUCK TO MANY OTHER PLACES AND HAVE HAD THE OIL CHANGED AND I HAVE NEVER HAD THIS HAPPEN.. I AM EXPECTED TO HAVE THIS NOISE FOR THE REST OF MY OWNERSHIP OF THIS TRUCK, IF FORD KNOWS OF THIS PROBLEM THEY NEED TO FIND AWAY TO FIX IT!! *TR

Steering
Filed Mar 27, 201312,000 milesNC

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WOULD SHAKE VIOLENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING STABILIZER NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 30,000. *TR

Suspension
Filed Mar 9, 201337,000 milesWI

AFTER HITTING VERY SMALL BUMPS IN THE ROAD AT 50MPH, THE LEFT FRONT WHEEL STARTED SHAKING VIOLENTLY, MAKING IT DIFFICULT TO CONTROL THE VEHICLE. THE ONLY WAY TO REGAIN CONTROL WAS TO SLOW TO ABOUT 30MPH, VERY DANGEROUS ON THE INTERSTATE HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES SINCE, ALWAYS STARTING WITH SMALL BUMPS IN THE ROAD, LEFT FRONT WHEEL, CAUSING THE VIOLENT SHAKING. VEHICLE CONTROL COULD ONLY BE REGAINED BY SLOWING TO ABOUT 30MPH. *TR

Fuel/Propulsion System
Filed Feb 19, 201329,000 milesNV

ACCORDING TO FORD THE TRUCK'S FUEL PUMP WENT OUT. THEY SAID IT WAS BACK ORDERED. 1100 TRUCKS AFFECTED. I DON'T BELIEVE FORD IS SUPPLYING THE WHOLE STORY ON THE ISSUE AND THEIR IS A LOT MORE TO IT. FORD IS HIDING SOMETHING AND YOU SHOULD LOOK INTO IT. I FORTUNATELY WAS IN A SAFE PLACE WHEN THE PUMP WENT OUT BUT OTHERS MAY NOT BE. *TR

Steering
Filed Feb 2, 2013101,236 milesUT

HIGHWAY SPEEDS DRIVING ON CONCRETE TRUCK HIT BUMPS AND STARTED VIOLENTLY BUCKING AND VIBRATING. THIS HAPPENED A DOZEN TIMES IN MY 300 MILE TRIP. *TR

Suspension
Filed Nov 29, 20128,700 milesVT

THE TRUCK VIOLENTLY STARTED SHAKING AFTER HITTING SEVERAL SMALL BUMPS IN ROAD. ALMOST LOST CONTROL OF TRUCK. IN ORDER FOR SHAKING TO STOP I HAD TO SLOW TRUCK DOWN TO 25 MPH. I ALMOST WAS REAR ENDED BY A TRUCK FOLLOWING ME. THE SHAKE FEELS LIKE THE FRONT WHEELS ARE ABOUT TO COME OFF. THIS HAS HAPPENED ALMOST A DOZEN TIMES SINCE THE TRUCK WAS BOUGHT NEW. *TR

Vehicle Speed Control
Filed Nov 28, 201234,500 milesCA

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE AT A STOP SIGN THE VEHICLE BEGAN TO ACCELERAT AND THE ENGINE REVVED UP. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 34,500.

Suspension
Filed Nov 7, 201239,500 milesMD

I HAVE OWNED THIS TRUCK FOR 45 DAYS / 2,000 MILES. NUMEROUS TIMES I HAVE EXPERIENCED A SUSPENSION MALFUNCTION COMMONLY KNOWN AS A "DEATHWOBBLE". AS OF LATE, IT HAS BECOME INCREASINGLY WORSE. YESTERDAY'S INCIDENT REQUIRED ME TO LOWER MY SPEED TO 10 MPH ON A MAJOR HIGHWAY TO REGAIN CONTROL OF MY F350 SUPER DUTY. I WAS NEARLY REARENDED BY MULTIPLE VEHICLES INCLUDING A TRACTOR TRAILER. IN ADDITION I NEARLY COLLIDED WITH A JERSEY WALL ON A BRIDGE. TAKING THE VEHICLE BACK TO THE DEALER, BUT WANT TO ENSURE THAT THERE IS A RECORD OF THE DANGER IN THIS VEHICLE. *TR

Steering
Filed Nov 7, 201248,000 milesMA

2011 FORD F350 4X4 48,000 THE FIRST TIME I WAS DRIVING AT 50MPH, WHILE DRIVING OVER A BRIDGE THE WHEEL HIT A SMALL HOLE IN THE ROAD AND PUT MY TRUCK IN TO A HORRIBLE VIOLENT WOBBLE! I HAD TO SWITCH LANES AND BRAKE TO GAIN CONTROL OF MY TRUCK. I THOUGHT IT WAS THE HOLE , BUT SINCE THEN AT WHILE IM TRAVELING AT 50+ AND PASS OVER ANY DECENT SIZE IMPERFECTION IN THE ROADWAY IT PUTS THE TRUCK INTO THAT DANGEROUS WOBBLE. THIS NEEDS TO BE ADDRESSED BY FORD I DO NOT FEEL SAFE DRIVING THIS TRUCK ON THE FREEWAY!!! AND 80% OF MY DRIVING FOR BUSINESS IS ON THE FREEWAY. PLEASE HELP FORD OWNERS THIS IS DANGEROUS AND CAUSE A HORRIBLE ACCIDENT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Sep 20, 201235,420 milesNJ

STEERING GOES INTO VIOLENT SHAKING. FEELS LIKE TIRES ARE FALLING OFF. SLOWED DOWN AND STOPPED. ACCORDING TO YOU'RE REPORTS THIS IS NOT THE FIRST TIME FOR THIS PROBLEM. THIS SHOULD BE A RECALL BEFORE SOMEONE GETS KILLED BECAUSE OF THIS. *TR

Tires › Pressure Monitoring and Regulating SystemsCrash2 injured
Filed Aug 27, 201228,000 milesKS

TL* THE CONTACT OWNS A 2011 FORD F350 WITH CONTINENTAL CONTITRAC TIRES, LINE SIZE LP275/65R18. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE FRONT PASSENGER TIRE BLEW OUT AFTER TIRED TREAD SEPARATED CAUSING THE VEHICLE TO CRASH INTO A TREE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. ...UPDATED 10/17/12 *BF THE CONSUMER STATED TEN MILES BEFORE THE FRONT PASSENGER TIRE BLEW OUT , THE FRONT DRIVER'S SIDE TIRE TREAD SEPARATED AND WAS REPLACED WITH A SPARE TIRE. THE PICK UP (2011) AND THE FIFTH WHEEL TRAILER (2012) THAT IT WAS TOWING WERE BOTH TOTALED. THE DRIVER HAD MINOR NECK INJURY. BOTH THE DRIVER AND PASSENGER HAD MINOR CUTS FROM THE PASSENGER WINDOW WHICH BROKE. UPDATED 10/17/2012 *JS

EngineFire
Filed Jul 11, 201233,181 milesIL

VEHICLE PARKED AT APPROXIMATELY 10:50 AM AFTER BEING DRIVEN, WITHIN 15 MINUTES SMOKE WAS NOTICED COMING FROM UNDER THE HOOD. FIRE DEPARTMENT WAS CALLED AND THEN OWN FORCES WERE USED TO TRY TO EXTINGUISH WHAT HAD NOW BECOME A FLAMING FIRE. AS FIRE WAS GOING, ELECTRICAL ITEMS SUCH AS LIGHTS, WINDSHIELD WIPERS, AND DUMP BED STARTED OPERATING ON THEIR OWN. FIRE WAS EXTINGUISHED WITH BOTH WATER AND EXTINGUISHERS BEFORE FIRE DEPARTMENT ARRIVED. COMPLETE ENGINE AND ENGINE COMPARTMENT DESTROYED AS A RESULT OF FIRE. MANUFACTURER WAS NOTIFIED. *TR

Suspension
Filed Jul 11, 201225,363 milesSC

I HAVE A 2011 FORD SD F-350 SRW WITH 26505 MILES. ON SEVERAL OCCASIONS, I HAVE EXPERIENCE VIOLENT FRONT END SHIMMY AFTER HITTING A BUMP IN THE ROAD OR AN EXPANSION JOINT ON A BRIDGE OR ON THE FREEWAY. THE VEHICLE REQUIRES SUDDEN BRAKING TO BRING THE VEHICLE BACK IN CONTROL. THE FRONT END SHAKES VIOLENTLY TO THE POINT OF TAKING THE STEERING OUT OF YOUR HANDS. THIS IS VERY DANGEROUS. THE LAST TIME IT OCCURRED I WAS ON A BRIDGE. THE VIOLENT MOVEMENT OF THE FRONT END MOVED ME INTO THE ADJACENT LANE, LUCKILY, THERE WAS NO VEHICLE IN THE LANE. I COULD HAVE CAUSED AN ACCIDENT DUE TO THIS PROBLEM. *TR

Tires
Filed Apr 18, 20126,000 milesNJ

BOUGHT NEW FORD F350 IN JUNE 2011, IN SEPTEMBER 2011 TIRES STARTING TO DELAMINATE, SPECIFICALLY LOOSING CHUNKS ON TIRE TREAD ON ALL FOUR TIRES. FORD DEALERSHIP REPLACED TIRE WITH SAME TIRES. SIX. MONTHS LATER THE SAME ABOVE PROBLEM OCCURRED. THIS TIME FORD DEALERSHIP DID NOT REPLACE TIRES AND IS WAITING FOR TIRE MANUFACTURE TO REPLACE TIRES.TIRE IDENTIFICATION MICHELIN 275/65R20 DOT B70T 003X 1011 *JS

Engine and Engine Cooling
Filed Mar 14, 201230,000 milesOK

MY WIFE AND I WENT TO PICK UP THE 5TH WHEEL CAMPER FROM THE STORAGE AREA. I BACKED UP TO THE CAMPER, PUT THE TRUCK IN PARK AND DID A FEW THINGS BEFORE MY WIFE GOT OUT. AS SHE WAS GETTING OUT I MASHED THE BRAKE PEDAL FAIRLY HARD AND PLACED THE TRANSMISSION IN REVERSE. I DIDN'T WANT THE TRUCK MOVING WITH THE PASSENGER FRONT DOOR OPEN AND WHACKING MY WOMAN. AS THE WIFE WAS GETTING READY TO SHUT THE DOOR THE ENGINE RPM WENT SKY HIGH ON ITS OWN. MY WIFE LOOKED AT ME AS IF TO SAY WHAT THE HECK ARE YOU DOING! I GAVE HER A BLANK/SCARED LOOK AS IT WAS NOTHING I DID TO MAKE THIS HAPPEN. I GLANCED AT THE TACH AND I WAS UP OVER 2500 RPM, IN REVERSE, BUT THE TRUCK WASN'T TRYING TO GO ANYWHERE. IT WAS AS IF IT HAD DISENGAGED FROM REVERSE AND WAS RUNNING WILD. I PUT THE TRANSMISSION BACK INTO PARK AND LET GO OF THE BRAKE. THE ENGINE CONTINUED AT HIGH RPM FOR ANOTHER FEW SECONDS (SEEMED LIKE FOREVER) AND THEN WENT BACK TO IDLE. I SHUT THE ENGINE OFF, SAT FOR A FEW MOMENTS TO COLLECT MY SENSES AND THEN RE-STARTED THE ENGINE. RAN THROUGH ALL OF THE GEARS AND ALL WAS WORKING FINE. I THEN CONTINUED THE EFFORT TO CONNECT MY CAMPER TO THE TRUCK AND ALL WENT WELL. FACTS: 1. I AM 100% ABSOLUTELY CERTAIN MY FOOT WAS NOT ON THE ACCELERATOR PEDAL AND THE BRAKE AT THE SAME TIME. I NEVER DO THIS AND HAVE NEVER DONE THIS BY ACCIDENT. 2. I HAVE A WITNESS AND SHE WAS SCARED TO DEATH! 3. TSBS WERE CURRENT AT THE TIME OF THE INCIDENT. 4. THIS PROBLEM HAS NEVER HAPPENED IN THE PAST. 5. MY TRUCK STILL HAS THE I

Suspension
Filed Feb 6, 201220,000 milesNY

WHILE DRIVING IN THE LEFT SIDE PASSING LANE AND COMING UP TO A SLIGHT LEFT BEND IN THE ROAD THE TRUCK WENT OVER A EXPANSION JOINT IN THE ROAD, IF THERE IS SLIGHT PRESSURE ON THE STEERING WHEEL FROM HOLDING THE TRUCK INTO THE LEFT BEND IN THE ROAD THE TRUCKS WHEELS WILL START TO SHAKE AND WOBBLE, IT WILL GET SO BAD YOU NEED TO HOLD THE STEERING WHEEL WITH TWO HANDS AND GUIDE THE TRUCK TO A COMPLETE STOP IN THAT LEFT LANE SO TO MAKE IT GO AWAY. THIS IS REAL SCARY. I KNOW THERE IS ITEMS ON THE WEB SIGHTS THAT WILL FIX THIS PROBLEM, BUT FORD WILL VOID YOUR WARRANTY IF THEY FIND ANY AFTERMARKET PARTS ON THE TRUCK. WHAT I DON'T UNDERSTAND IS FORD KNOWS THERE IS A PROBLEM WITH THIS WOBBLE AND IF YOU GO AND FIX IT THEY VOID YOUR WARRANTY. *TR

Electrical System
Filed Feb 6, 2012100 milesNY

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE INSRUMENT PANEL COULD NOT BE MANUALLY ILLUMINATED. THE INSTRUMENT PANEL WOULD ONLY ILLUMINATE AT NIGHT WHEN THE SENSOR DETECTED LOW LIGHTING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED TO THE CONTACT THAT THERE WERE NO DEFECTS AND THE VEHICLE WAS MANUFACTURER TO PERFORM AS IT WAS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Engine and Engine Cooling
Filed Jan 23, 2012500 milesMN

HAVING OWNED THE TRUCK LESS THAN A MONTH AND DRIVING IN CITY TRAFFIC, THE VEHICLE LOST POWER AND WENT TO IDLE. THIS HAPPENS REPEATEDLY. SEEMS TO OCCUR PRIMARILY IN CITY DRIVING - NOT HIGHWAY DRIVING. HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES WITH NO SOLUTION. THEY CAN FIND NO CODES. THIS IS DANGEROUS AS I COULD BE MAKING A LEFT TURN IN HEAVY TRAFFIC WHEN IT DROPS TO IDLE AND COULD BE INVOLVED IN A SERIOUS ACCIDENT. WE HAVE NOW OWNED THIS TRUCK FOR A YEAR AND IT ONLY HAS 6,800 MILES ON IT DUE TO THE DANGER OF DRIVING IN TRAFFIC. MOST OF THESE MILES HAVE BEEN FROM REPEATED TRIPS TO THE DEALERSHIP TO NO AVAIL. *TR

Power Train
Filed Jan 12, 20125,000 milesOH

UPON ACCELERATION TRANSMISSION GOES INTO NEUTRAL BETWEEN 2ND AND 3RD GEAR ALLOWING THE MOTOR TO RACE WHILE THE TRUCK GOES INTO COAST ONLY MODE. THIS CAN PUT YOU AT THE MERCY OF ONCOMING TRAFFIC IF PULLING ON TO THE ROAD. HARD SHIFTS IN THE UPPER GEARS BOTH UP SHIFTING AND DOWN SHIFTING, OFTEN BONE JARRINGLY HARD. THIS CAUSES THE TRUCK TO BREAK TRACTION WITH THE ROAD WHEN WET, SNOW COVERED OR WITH LOOSE GRAVEL PRESENT. MY LAST EXPERIENCE WITH THIS NEARLY CAUSED ME TO JACK KNIFE A TRAILER ON A STEEP SNOW COVERED DOWNGRADE. THIS IS NOT AN UNCOMMON PROBLEM THERE SEVERAL POST ABOUT IT AT HTTP://WWW.THEDIESELSTOP.COM/FORUMS/F149/, HTTP://WWW.POWERSTROKE.ORG/FORUM/6-7-TRANNY-PROBLEMS/ AND OTHERS, PROBABLY JUST THE TIP OF THE ICEBERG. DEALER ORIGINALLY DEALER SAID IT WAS NOT A PROBLEM NOW THEY SAY MY WARRANTY IS UP GIVE US $199.99 AND WE WILL DO UP TO TWO HOURS OF TESTING. THERE IS A TSB ON THIS BUT IT DOESN'T APPEAR TO WORK FOR EVERYONE. IF THIS WERE A RECALL FORD WOULD HAVE TO ADDRESS THE SAFETY OF ALL INVOLVED. *TR

Engine and Engine Cooling
Filed Dec 22, 20112,100 milesWI

THE VEHICLE WILL SUDDENLY AND RANDOMLY LOSE POWER. IT MAY LAST A FEW SECONDS TO SEVERAL MILES. EVENTUALLY THE POWER COMES BACK AND THE VEHICLE CONTINUES MOVING. THIS HAS HAPPENED AT 55 MILES PER HOUR WHILE HAULING A FULL TRAILER. IT HAS ALSO HAPPENED IN HIGH TRAFFIC AREAS WHICH PRESENTS A DANGER TO THE VEHICLES FOLLOWING ME. I HAVE HAD THE VEHICLE IN TO A FORD SERVICE DEPARTMENT SEVERAL TIMES AND THEY CAN'T DETERMINE THE PROBLEM. THE LOSS OF POWER HAPPENS SEVERAL TIMES EVERY WEEK. AT THIS TIME FORD IS REFUSING TO ADDRESS THE PROBLEM. *TR

Suspension
Filed Nov 30, 201113,800 milesPA

FRONT WHEELS WENT INTO AN EXTREME WOBBLE AFTER HITTING A BUMP, AND WOULD NOT STOP WOBBLING UNTIL I CAME TO A COMPLETE STOP. *KB

Steering
Filed Nov 21, 201136,000 milesFL

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 60 MPH, THE CONTACT DROVE OVER A BUMP AND THE VEHICLE STARTED TO SHAKE EXCESSIVELY, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE STEERING DAMPNER WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 38,000. . UPDATED 12/07/11 *BF UPDATED 12/12/11

Suspension
Filed Nov 2, 201123,500 milesNC

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HIM TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,500.

Fuel System, Diesel
Filed Oct 12, 201117,500 milesMI

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT AN OBJECT FROM THE ROAD PIERCED THE LOWER FUEL PUMP COVER. THE VEHICLE WAS REPAIRED. THE CONTACT EXPRESSED CONCERNS OVER THE FUEL PUMP BEING POSITIONED OUT IN THE OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 17,500. UPDATED 11/18/11*LJ THE DEALER INFORMED THE CONSUMER THE DAMAGE TO THE LOWER FUEL PUMP COVER WAS CAUSED BY SOMETHING FLYING OFF THE ROAD AND HITTING IT. THE COVER WAS DAMAGED ON THE DRIVER'S SIDE, SO FUEL WAS LEAKING ALL OVER THE FRAME AND RUNNING BOARDS. UPDATED 02/27/12

Suspension
Filed Sep 16, 201123,400 milesCA

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH OVER A ROAD BUMP WHEN THE VEHICLE BEGAN TO VIBRATE VIOLENTLY, CAUSING THE VEHICLE TO TRAVEL INTO ANOTHER LANE WITHOUT INTENT. THE FAILURE RECURRED THREE TIMES WHILE DRIVING OVER A ROAD BUMP OR POTHOLE. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,400.

Power Train › Automatic Transmission
Filed Aug 23, 20111,500 milesTX

TL* THE CONTACT OWNS A 2011 FORD F-350. WHEN ATTEMPTING TO SHIFT BETWEEN GEARS THE VEHICLE WOULD HESITATE. THE VEHICLE WOULD ALSO DOWN SHIFT INTO NEUTRAL GEAR WHILE THE RPMS INCREASED BUT THE ACCELERATOR PEDAL DID NOT RESPOND. THE FAILURE OCCURRED INTERMITTENTLY SINCE THE VEHICLE WAS PURCHASED IN AUGUST 2010. THE DEALER MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE. THE PERFORMANCE WAS MONITORED BY THE DVR SYSTEM; HOWEVER, THE SYSTEM COULD NOT DETECT ANY CODES. THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER, THEY DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 31,000. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jul 6, 20111,039 milesMN

TL* THE CONTACT OWNS A 2011 FORD F350. WHILE DRIVING APPROXIMATELY 10 MPH, AN UNUSUAL NOISE EMITTED FROM THE VEHICLE WITH THE SUDDEN LOSS OF POWER STEERING. THE CONTACT EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL AND WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. HE THEN INSPECTED UNDER THE HOOD AND DISCOVERED THAT THE STEERING FLUID RESERVOIR WAS EMPTY. THE CONTACT RESUMED DRIVING. THE BRAKES WERE APPLIED WITH FORCE REPEATEDLY BEFORE THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 1,039. UPDATED 8/30/11 *CN THE CONSUMER WAS INFORMED THE FLUID LINES WERE MISALIGNED WHICH CAUSED THE SERPENTINE BELT TO RUB ON THE FLUID LINES WHICH WORE THE LINES OUT.

Vehicle Speed Control
Filed Apr 19, 2011600 milesCA

TL*THE CONTACT RENTED A 2011 FORD F350. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH WHEN SHIFTING INTO DRIVE, THERE WAS A SUDDEN ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN. THE BRAKE WAS APPLIED WITH EXCESSIVE PRESSURE AND THE TIRES BEGAN TO SPIN UNCONTROLLABLY. THE BRAKE PEDAL WAS ENGAGED FIRMLY NUMEROUS TIMES. THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED THE ENGINE OFF IN ORDER TO STOP THE VEHICLE. WHEN THE RENTAL VEHICLE WAS RETURNED TO THE FACILITY, THE CONTACT INFORMED THEM OF THE UNINTENDED ACCELERATION FAILURE. THE FAILURE MILEAGE WAS LESS THAN 600. THE VIN WAS UNAVAILABLE.

Tires
Filed Mar 28, 20118,500 milesPA

TL* THE CONTACT OWNS A 2011 FORD F350 EQUIPPED WITH CONTINENTAL CONTI TRAC RADIAL TR TIRES (NA), TIRE SIZE 275/70/18. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR DRIVER SIDE TIRE EXPLODED. THE CONTACT REPLACED THE DEFECTIVE TIRE WITH A SPARE. THE TIRE WAS NOT REPLACED. THE CONTACT REFERENCED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11T002000 (TIRES: TREAD/BELT) YET THE DOT NUMBER OF THE TIRES (A31546U03510) WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.

Structure › Body
Filed Jan 10, 20112,000 milesIL

TL* THE CONTACT OWNS A 2011 FORD F350. THE CONTACT NOTICED THAT THERE WAS NO SHIELD IN FRONT OF THE RUNNING BOARD CAUSING DIRT, DEBRIS AND SNOW TO BE THROWN ONTO THE RUNNING BOARD. THE CONTACT STATED THAT HE COULD POSSIBLY FALL AND INJURE HIMSELF ON THE WET RUNNING BOARD. THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND WOULD PROVIDE NO FURTHER ASSISTANCE. THE CONTACT DID NOT INFORM THE DEALER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 9,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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